Sharp UP-820N manual

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Table of contents for the manual

  • Page 1

    [...]

  • Page 2

    CAU TIO N The AC power socket-outlet should be installed near the equipment and should be easily accessible.[...]

  • Page 3

    — 1 — INTRODUCTION Thank you very much for your purchase of the SHARP POS T erminal Model UP-820N. Please read this Manual carefully before operating your POS terminal in order to gain full understanding of functions and features. Please keep this manual for future reference. It will help you if you encounter any operational problems. IMPORT AN[...]

  • Page 4

    — 2 — CONTENTS INTRODUCTION ........................................................................................................................................................ 1 IMPORT ANT ........................................................................................................................................................[...]

  • Page 5

    — 3 — UPC price change function ...................................................................................................... ............... 45 PLU level shift (for direct PLUs) .............................................................................................. ................ 47 PLU price level shift .....................[...]

  • Page 6

    — 4 — Customer management ............................................................................................................ ............... 78 W ASTE mode ..................................................................................................................... .............................. 79 7. Correction ..............[...]

  • Page 7

    — 5 — Customer sales report ............................................................................................................................ 1 12 Customer sales report by sales range ........................................................................................... ......... 1 13 Customer charge account report .............[...]

  • Page 8

    — 6 — Charge keys .................................................................................................................... ........................ 163 Food stamp tender key .......................................................................................................... ................. 167 FSTEND EBT key ................[...]

  • Page 9

    — 7 — Receipt printer ......................................................................................................................................... 216 Bill printer ................................................................................................................... ............................. 216 Report printer ....[...]

  • Page 10

    — 8 — Recording paper specifications ................................................................................................. ............. 265 Installing a paper roll ........................................................................................................ ..................... 266 Manual installing of a paper roll ....[...]

  • Page 11

    — 9 — Part Names and Functions This chapter describes the part names and functions of this POS terminal. 1 External V iew Front view SD card slot RS232 connector Operator display Customer display (Pop-up type) Drawer Drawer lock Keyboard (normal-type) Printer cover Journal filter Rear view[...]

  • Page 12

    — 10 — Cutter open tab Cutter unit Print head release lever Paper chute Paper roll location Take-up spool Printer NOTE The POS terminal UP-820N may be configured with multiple types of printers offered by the market. For specific instructions related to the handling and care of the printer , please refer to the applicable printer instruction ma[...]

  • Page 13

    — 11 — RS232 Connector/SD Card Slot Opening the RS232 connector cover To open the RS232 connector cover , push the part of the cover as indicated by the arrow in the illustration on the left. * T o close the cover , push the same part in until you hear it click. Opening the SD card slot cover To open the SD card slot cover , push the part or th[...]

  • Page 14

    — 12 — Keyboard Standard keyboard layout RECEIPT JOURNAL RCPT PLU/UPC E M O H E D O M T M A CANCEL ENTER NS RA PO SBTL C A / AT RFND PAGE DOWN INQ 51 01 52 0 49 1 4 19 38 1 3 18 27 1 2 17 16 1 1 16 CL 9 8 7 6 5 4 3 2 1 00 0 PAGE UP CASH # VOID AUTO FUNC MENU #/TM FS TEND FS SHIFT CHK # NEXT $ CH # MDSE SBTL PRICE CHANGE CONV # NOTE • In addit[...]

  • Page 15

    — 13 — NOTE The following optional keys can be assigned in place of those shown in the figure of the standard keyboard layout. For details, please consult your authorized SHARP dealer . Optional keys 000 Numeric keys DEPT# Dept. number key 1 ... 123 Direct price lookup keys 1 ... 99 Department keys %1 ... %9 Percent 1 thru 9 keys 1 ... 9 Discou[...]

  • Page 16

    — 14 — LEVEL 1 ... LEVEL 5 PLU level shift 1 thru 5 keys P-SHIFT 1 ... P-SHIFT 6 Price level shift 1 thru 6 keys GD1 SHIFT ... GD3 SHIFT Group discount shift 1 thru 3 keys PRINT V alidation print key BILL Bill print key P AST VOID Past void key SBTL VOID Subtotal void key GDSC %1 ... GDSC %3 Group discount %1 thru 3 keys COVER COUNT Cover count[...]

  • Page 17

    — 15 — Default key texts on the display The HOME key and FUNC MENU through FUNC MENU30 keys can be set as function keys on the keyboard area of the display . Note that the labels on the key tops in this manual may differ from the displayed default key texts. The default texts are as follows: ST SUB TOT AL MODE MODE HOME HOME TL CASH TOT AL #/ T[...]

  • Page 18

    — 16 — key Default text key Default text Y ou can change the default texts in the PGM2 mode. NOTE TRANS IN TRANS IN SEA T# SEA T# I.P A Y I.P A Y RF .SAL RF .SAL B.S. B.S. WAS T E W ASTE C NEXT C NEXT NEXT$ NEXT$ EDIT TIP EDIT TIP REPEA T ROUND REPEA T ROUND GLU RC GLU RC UPSIZE UPSIZE GC BAL GC BAL MGR# MGR# HOLD/RECALL HOLD RECALL LEVEL# LEVE[...]

  • Page 19

    — 17 — SK1-1 This key locks and unlocks the cash drawer . T o lock it, turn 90 degrees counter- clockwise. T o unlock it, turn 90 degrees clockwise. This key is also used to open the cash drawer . (Please refer to "15. Operator Maintenance — Operating the Drawer by Hand".) Drawer lock key Operator display (touch panel) • Screen ex[...]

  • Page 20

    — 18 — Item text : Appears when an item is selected on the main display area or registered. Modification status : Shows "REFUND", "RETURN" or the like when the corresponding key is pressed. Information area 2 Shows the GLU code during a GLU entry . Ti me area Shows the current time. Common status area Shows the following ite[...]

  • Page 21

    — 19 — Information area 1 Shows the mode you are in, server name, electronic mail indicator (M) and server code. Refer to the REG mode screen example for details. Information area 2 Shows the current job name like "READING", "RESETTING", etc. Numeric key area Shows the numeric keys. Time area/Numeric key data area/Scroll gui[...]

  • Page 22

    — 20 — Customer display (pop-up type) Display contrast adjustment (operator display) Y ou can adjust the contrast of the display in the "BRIGHTNESS" menu of "TERMINAL" programming. The backlight in the display is a consumable part. When the contrast is no longer adjustable and the display becomes darker , consult your author[...]

  • Page 23

    — 21 — Mode selection window Selecting an Operating Mode 2 When you turn on the POS terminal and press the MODE key , a mode selection window will appear on the display , listing available operating modes as shown below . Operating Modes Y ou can select any mode other than REG from the list in the mode selection window . Y our POS terminal supp[...]

  • Page 24

    — 22 — Mode Selection Selecting a mode 1. Use one of the following ways: • Move the cursor to the desired option using the or key . • Enter the desired option number using a numeric key . • T ouch the desired option. • Move the cursor to the desired option by touching the or key . 2. Press the ENTER key . • Y ou need not press the ENT[...]

  • Page 25

    — 23 — T ime Display and Automatic Date Updating 3 T ime display The screen always displays the current time in the bottom left corner as shown below . Once the internal clock is started at the correct time, it continues to run until the battery is exhausted. It also updates the date automatically . Automatic date updating Ti m e[...]

  • Page 26

    — 24 — Receipts This chapter describes the part names and functions of this POS terminal. 4 Built-in Printer Sample Receipt Ti me Consecutive no. Date Item entry Machine no. Server name / Server code Sales total Cash amount tendered Change due[...]

  • Page 27

    — 25 — Prior to Entries 5 Preparations for Entries NOTE Receipt/Journal paper rolls If the paper rolls are not installed in the built-in printer of your POS terminal, install a new one (ones) according to section "Installing and Removing the Paper Roll" under "Operator Maintenance." If the roll in the printer is getting low [...]

  • Page 28

    — 26 — If you enter the amount of cash for change (starting cash) in the drawer before starting entry operations, you can discriminate that amount from the sales amount when reports are generated. Y our POS terminal can be programmed to enforce the entry of starting cash into memory . For details, consult your authorized SHARP dealer . Select t[...]

  • Page 29

    — 27 — Entries 6 Server Code Entries Prior to an item entry , the server will be compelled to enter his or her assigned server code. However , this may not be necessary when the POS terminal has been programmed for “stay-down server mode.” Procedure XXXX Server code XXXX Secret code X Drawer no. ENTER ENTER CASH # NOTE • When the server e[...]

  • Page 30

    — 28 — • Miscellaneous function menu window FUNC MENU • Cash menu window CASH # • Check menu window CHK # • Charge menu window CH # • Conversion menu window CONV # • Massage menu window MSG MENU • V oid menu window VOID MENU • PLU menu window PLU MENU1 PLU MENU50 * The keys on these menus are shown as examples. Y ou can set your[...]

  • Page 31

    — 29 — Example Selling the PLU no.10 item and finalizing through charge 2 1. Press the 10 key . 2. Press the CH # key . • The charge CHECK menu window will appear in the keyboard area. 3. Select “CHG2.” • The transaction will be finalized.[...]

  • Page 32

    — 30 — Item Entries Single item entries Department entries (direct department entries) Enter a unit price and press the corresponding department key . If you use a programmed unit price, press the department key only . Procedure When using a programmed unit price Unit price* (max. 7digits) Dept. *Less than the programmed upper limit amount NOTE[...]

  • Page 33

    — 31 — PLU entries (direct PLU entries) Procedure Direct PLU key Unit price (for subdept.) When using a programmed price Example ENTER 2 16 1600 PLU/UPC PLU/UPC PLU menu-based entries (PLU entries and subdepartment entries) Follow this procedure: Procedure Item selection from the window * For PLU entry Unit price (for subdept. entries) ENTER PL[...]

  • Page 34

    — 32 — Repeat entries Y ou can use this function for repetitive entries of the same item. Simply press the repeat function key after a valid item entry . REPEAT Example Repeated department entry (direct) Repeated department entry (indirect) Repeated PLU entry (indirect) Repeated PLU entry (direct) Repeated subdepartment entry Repeated UPC entry[...]

  • Page 35

    — 33 — Multiplication entries Use this function feature when you need to enter two or more of the same item. This feature helps you when you sell large quantities of items or need to enter quantities that contain decimals. Procedure FF method (for quick multiplication of direct PLU) Direct PLU Q'ty PLU entry (direct) • The FF (fast food)[...]

  • Page 36

    — 34 — Example Select PLU code 20 from the menu. DEPT # ENTER ENTER 7 165 2 5 250 15 8 8 3 18 1800 5 5099887654302 2 PLU/UPC PLU/UPC PLU/UPC[...]

  • Page 37

    — 35 — Split-pricing entries Y ou will use this function when your customer wants to separately buy items normally sold in base (unit) quantities. Procedure Unit price per base q'ty Unit price per base q'ty PLU code Direct PLU Base q'ty Selling q'ty Unit price per base q'ty PLU code Direct PLU When you use a programmed [...]

  • Page 38

    — 36 — Example 7 10 600 8 5 15 5 6 5099887654302 3 5 Select PLU code 17 from the menu. PLU/UPC PLU/UPC Successive multiplication entries This function is practical for such entries as a sale of an item sold by area (square foot). Procedure Length Unit price PLU code PLU code When you use a programmed unit price Dept. entry (direct) PLU entry (i[...]

  • Page 39

    — 37 — Example 3 4 400 1 5 2 5 8 1 75 7 75   4 5 5099887654302 1 2 1 2 Select PLU code 50 from the menu.[...]

  • Page 40

    — 38 — Scale entries For entry of items sold by weight, a scale must be connected to read the weight automatically . T o make a refund entries, enter the weight manually while the scale platter is empty or reads zero. i) Auto scale entries Procedure Unit price per base wt. Unit price per base wt. PLU code Direct PLU Base wt. Tare number PLU cod[...]

  • Page 41

    — 39 — ii) Manual scale entries Procedure Unit price per base wt. Unit price per base wt. PLU code Direct PLU Base wt. Net weight PLU code Direct PLU Only when you use a base wt. programmed for PLU or UPC code PLU code Unit price per base wt. PLU code Unit price per base wt. Dept. Dept. code Unit price per base wt. SCALE Dept. When you use a pr[...]

  • Page 42

    — 40 — Single item cash sale (SICS) and single item finalization (SIF) SICS entries • This function is useful when only one item (for example, a pack of cigarettes) is sold by cash. This function is applicable only to those departments programmed for SICS or to the PLUs, subdepartments or UPC which are associated with the department. • The [...]

  • Page 43

    — 41 — Age verification (Birthday entry) The age verification function is used for prohibiting sales of goods (departments, PLUs, or UPCs) for to persons under a given age which are based on birthday entries. When a department/PLU/UPC for which a figure other than zero (01 to 99) has been programmed as the age limitation (in years) is entered, [...]

  • Page 44

    — 42 — Special Entries for PLU/UPC Promotion (mix-and-match) function This function is convenient for selling a mix of different PLU/UPC items by the lump (e.g. value meal, bundle sale, etc.). Operation is the same as for normal PLU/UPC. The base quantity and unit price are assigned to a mix-and- match table. All items that are programmed into [...]

  • Page 45

    — 43 — UPC learning function When you enter or scan an undefined UPC code, you are required to enter its unit price and associated depart- ment. The entered UPC code, associated department and unit price are stored in the UPC file or the dynamic UPC file and used for future UPC sales entries. NOTE • When there is no remaining space in the fil[...]

  • Page 46

    — 44 — PLU/UPC price inquiry (view) function This function displays the unit price of a PLU/UPC item (view mode). Procedure Numeric entry (Q'ty ) UPC code Scanning UPC code * 1 * 2 Direct PLU key PLU code Unit price (MGR mode) * 3 AMT AMT INQ The total sales amount of the PLU/UPC is displayed. PLU/UPC PLU/UPC *1: Press the CL keys to cance[...]

  • Page 47

    — 45 — UPC price change function NOTE To use this function, consult your dealer . The manager and servers/cashiers can use this function when they need to change the unit price or associated department of a UPC item. There are two methods for change: 1. Price change mode Y ou can change the preset price and/or the associated department of a UPC[...]

  • Page 48

    — 46 — Example Price change mode 5087654321106 600 PLU/UPC PRICE CHANGE PRICE CHANGE Example Changing a price during a transaction 5087654321106 600 Price change PLU/UPC PRICE CHANGE PRICE CHANGE NOTE • When an undefined code is entered in the price change mode, the POS terminal goes to an error status. • During a transaction, you can void [...]

  • Page 49

    — 47 — PLU level shift (for direct PLUs) This function can increase the number of direct PLUs on your POS terminal without adding additional direct PLU keys. Y ou can use direct PLUs in five levels by utilizing the PLU level shift keys LEVEL 1 thru LEVEL 5 . The level key shifts the PLU level to the required level. (The normal level is level 1.[...]

  • Page 50

    — 48 — PLU price level shift NOTE To use this function, please consult your authorized SHARP dealer . Six different price levels can be programmed for each PLU. The price levels can be changed for each PLU registration. These keys have the following functions: P-SHIFT 1 : Shifts the PLU price level from level 2, 3, 4, 5, or 6 to level 1 (base l[...]

  • Page 51

    — 49 — Lock shift mode (for price shifts) If your terminal has been programmed for PLU/UPC price level shift in the lock shift mode, press the desired price level shift key before a numeric entry . Procedure To shift the price level of another PLU (Q'ty, , etc.) Numeric entry PLU code The current price level @ FOR Direct PLU P-SHIFT # P-SH[...]

  • Page 52

    — 50 — Example Touch “RARE” on the keyboard. Touch “MASHED P.” on the keyboard. NOTE • When the condiment entry is programmed as compulsory , your POS terminal will continue to prompt condiment entry until you finish the entire condiment entry programmed for the PLU. During the condiment entry , if you enter a PLU which is not in the [...]

  • Page 53

    — 51 — Display of Subtotals Y our POS terminal provides these eight types of subtotals: Merchandise subtotal Y ou may press the MDSE SBTL key at any point during a transaction. The net sales subtotal - not including tax - and the symbol “MDSE ST” will appear in the display . T axable subtotal T axable 1 subtotal Press the TA X 1 SHIFT and S[...]

  • Page 54

    — 52 — Group discountable subtotal Group 1 discountable subtotal Y ou may press the GD1 SHIFT GD1 SHIFT and SBTL keys in this order at any point during a transaction. Group 2 discountable subtotal Y ou may press the GD2 SHIFT GD2 SHIFT and SBTL keys in this order at any point during a transaction. Group 3 discountable subtotal Y ou may press th[...]

  • Page 55

    — 53 — Holding/Recalling of T ransaction Hold/Recall Function This function can be used during entry of a transaction to start entry of the next transaction. For example, if it seems to take time for a guest to make payment, by pressing the HOLD/RECALL key or touching “HOLD/RECALL” in the keyboard area of the display , you can start entry o[...]

  • Page 56

    — 54 — Finalization of T ransaction Cash or Check tendering Press the SBTL key to get the tax-inclusive subtotal, enter the amount tendered by your customer , then press any of the CA/A T thru CA5 keys if it is a cash tender or press any of the CHK 1 thru CHK 9 key if it is a check tender . When the amount tendered is greater than the amount of[...]

  • Page 57

    — 55 — Food stamp tendering If your customer makes payment (or tendering) by food stamps, obtain the food stamp-eligible subtotal* by pressing the FS TEND key and make a food stamp tender entry before entering a cash or check tender . * Note: The food stamp-eligible subtotal depends upon how your POS terminal is programmed about the food stamp-[...]

  • Page 58

    — 56 — T ax Calculations Automatic tax When your POS terminal is programmed with a tax table (or tax rate) and a department or PLU is set for pro- grammed as taxable, it automatically computes the tax on any item that is entered directly into the department or indirectly via a related PLU. Display Example Ta x and subtotal Ta x and subtotal Ta [...]

  • Page 59

    — 57 — T ax deletion Y ou can delete the automatic tax on the taxable 1, taxable 2, taxable 3, taxable 4, or taxable 5 subtotal of each transaction with the following procedure. Press the corresponding T AX SHIFT key and then the subtotal key . After the subtotal is displayed, press the TAX key . Example TAX2SF TAX TAX2SF SBTL TAX CA/AT 3000 or[...]

  • Page 60

    — 58 — T ax status shift Y our POS terminal allows you to shift the programmed tax status of a department or PLU key or discount or percent key by pressing the TA X 1 SHIFT , TA X 2 SHIFT , TA X 3 SHIFT , TA X 4 SHIFT and/or TA X 5 SHIFT keys before that key . After the entry is completed, the programmed tax status of the key is resumed. Exampl[...]

  • Page 61

    — 59 — Guest Check (GLU/PBLU) T wo different guest check entry systems are available: the GLU system and previous balance lookup (PBLU) system. It depends on how your POS terminal has been programmed which of these is used. (Consult your authorized SHARP dealer for this selection.) GLU system: If this system is selected, the balance due and det[...]

  • Page 62

    — 60 — SRVC key when printing is not desired and to use the FINAL key when printing of the current balance including tax is desired. Even after this temporary finalization operation, the guest check is still “open”. This means you can still make additional orders for the guest check. GLU recall Each server can recall his or her GLUs for reo[...]

  • Page 63

    — 61 — Deposit entries Deposit refers to a prepayment on a guest check. It can be received as a cash, check or charge tender . Y ou can make a deposit entry only when entering a guest check. It cannot be done during handling of a tendered amount. A received deposit can be refunded by pressing the DEPOSIT RF key . Y ou cannot attempt to refund a[...]

  • Page 64

    — 62 — T ransferring guest checks out or in (T ransfer-out/in) T ransferring guest checks out At the end of server shift or whenever a server is relieved, the server's responsibility for one or more open guest checks can be released to transfer it to another server . Procedure (server sign-on) XXXX GLU/PBLU code For the next guest check TR[...]

  • Page 65

    — 63 — Bill totalizing/bill transfer Bill totalizing The bill totalizing function is used to combine multiple bills. The function is useful, for example, when a particular guest pays not only his or her bill, but also the bills of other guests (Adding guest checks). Procedure GLU/PBLU code GLU/PBLU code [Payment operations] [Sales entries] #1 b[...]

  • Page 66

    — 64 — Bill transfer This function is used to change the GLU/PBLU code of a particular bill. Procedure GLU/PBLU code New GLU/PBLU code [Payment operations] [Sales entries] #1 bill #2 bill GLU B.T. SRVC FINAL SBTL NOTE • This function requires that the current GLU/PBLU code be entered for #1 and a new GLU/PBLU code be entered for #2. • A #1 [...]

  • Page 67

    — 65 — Bill separating The function is used when each guest of a group pays his or her own order . With this function, you can select some items from a guest check and make an entry for the payment. Also, you can transfer the selected items to other guest checks. This function is available only in the GLU system. Procedure GLU code (Original GL[...]

  • Page 68

    — 66 — Example B.S. 101 GLU 102 GLU 2 ENTER CA/A T B.S. To uch the item for bill splitting[...]

  • Page 69

    — 67 — Bill printing This function is used for issuing the bill to the guest. Y our POS terminal can print the bill (normal bill or cumulative bill) on the slip, roll, receipt, or journal printer . For selecting these printers, consult your authorized SHARP dealer . Procedure XX No. of lines of slip feed BILL Bill on the slip (auto feed) NOTE ?[...]

  • Page 70

    — 68 — Auxiliary Entries Percent calculations (premium or discount) • Y our POS terminal provides a percent calculation for a merchandise subtotal or an item entry . Y ou need to specify , in advance, a merchandise subtotal or item entry for which your POS terminal should perform a percent calcula- tion. • For percent calculations (premium,[...]

  • Page 71

    — 69 — Discount entries For discount or coupon tenderings, you may use the 1 thru 9 keys if so programmed. If the discount or tendered coupon is the one applicable to sales, use the vendor coupon; and if it is applicable to an item entry , use the store coupon. NOTE •Discount entries beyond the programmed limit for servers can be made by a ma[...]

  • Page 72

    — 70 — Refund entries If a refunded item is to be entered into a department, enter the amount of the refund, then press the REFUND key and a corresponding department key in this order; and if an item entered into a PLU (or UPC) is returned, enter a corresponding PLU code (or UPC code), then press the REFUND and PLU/UPC keys, or press the REFUND[...]

  • Page 73

    — 71 — Printing of non-add code numbers Enter a non-add code number with a maximum of 16 digits such as a customer reference number and press the #/ TM key at any point during a transaction. Example 1230 #/ TM 10 CHG 2 Refund sales mode This function can be used only for item return entries relating to departments and PLUs/UPCs. Pressing the RF[...]

  • Page 74

    — 72 — Remote printer send function This function enables a partial order to be sent to the kitchen for preparation while the server is waiting for an order for other items. Procedure Item entry Data transfer to the remote printer RP SEND Remaining items will be sent to the remote printer when the transaction is finalized. When this function is[...]

  • Page 75

    — 73 — Payment T reatment Tip-in entries Y our POS terminal allows the entry of tips given to servers in cash or by credit card. A tip entry should be done before a payment entry . Y ou must use the corresponding media key (e.g. CH1 thru CH9) for a charge tip and CASH 1 thru CASH 5 for a cash tip. T wo different tip-in entry systems are availab[...]

  • Page 76

    — 74 — Tip paid entries This operation is used to distribute a tip paid by credit card to servers in cash. T o perform a tip paid entry , enter the server code, then press the TIP PA I D key or touch “TIP P AID” in the keyboard area. Y ou can prohibit the tip paid operation in the REG mode by PGM2 programming. NOTE When the tip amount remai[...]

  • Page 77

    — 75 — Example 12345 #/ TM RA 4800 CHECK RA NOTE Instead of the above procedures, you may choose the following received-on-account entry procedure only for cash payment. Contact your authorized SHARP dealer to change the procedure. Procedure Direct key entries or RA amount RA2 RA Menu-based entries RA or RA2 from the window Amount (max. 8 digit[...]

  • Page 78

    — 76 — Paid-out entries Procedure Direct key entries Amount (max. 8 digits) thru thru For the next PO To cancel CH 9 CHK 9 CH 1 CHK 1 or PO2 PO or PO2 PO FS TEND thru CA/AT CA5 Menu-based entries PO or PO2 from the window PO or PO2 from the window Amount (max. 8 digits) thru thru For the next PO To cancel CH 9 CHK 9 CH 1 CHK 1 FS TEND thru CA/A[...]

  • Page 79

    — 77 — Example 5000 PO No-sale (exchange) For exchange of money , simply press the NS key without any entry . The drawer will open and the printer will issue a receipt on which “NO SALE” is printed. If your POS terminal is programmed to allow a non-add code entry and you enter a non-add code number before pressing the NS key , a no-sale ent[...]

  • Page 80

    — 78 — Example 12345 #/ TM 5000 CA/CHK1 Customer management Y our POS terminal can provide a customer management function. To enable the customer management function, enter the customer code assigned to a customer . Y ou can enter the customer code at any point during a transaction. Normally customer information (name, code and address) is prev[...]

  • Page 81

    — 79 — W ASTE mode This mode is used to remove an article which has already been prepared and is no longer suitable to be served. Procedure [Item entry] WASTE mode WASTE WASTE NOTE • PLU entries are only allowed in the W ASTE mode, and direct and indirect void operations are also allowed in this mode. • When a W ASTE-mode transaction is fin[...]

  • Page 82

    — 80 — Correction of the Last Entry (Direct V oid) If you make an incorrect entry relating to a department, PLU/subdepartment, UPC, percentage ( %1 thru %9 ), discount ( 1 thru 9 ), manual tax, or tip, you can immediately void the entry by pressing the VOID key or touch- ing “VOID” in the keyboard area of the display . Procedure VOID VOID V[...]

  • Page 83

    — 81 — Correction of the Next-to-Last or Earlier Entries (Indirect V oid) By selecting a line and touching “I.VOID” in the keyboard area, you can void any incorrect department, PLU/ subdepartment, UPC or item refund entry made earlier than the last entry if you find it before finalizing the transac- tion (e.g. before pressing the CA/A T key[...]

  • Page 84

    — 82 — Subtotal V oid With the SBTL VOID key or selecting a line and touching “ST VD”, you can void an entire transaction. Once a subtotal void is executed, the transaction is canceled and the POS terminal issues a receipt. Procedure 3 4 SBTL SBTL VOID 1310 1755 2 5 10 or PLU/UPC PLU/UPC Correction of Incorrect Entries Not Handled by the Di[...]

  • Page 85

    — 83 — Printing Message T ext on Remote Printers or Chit Receipts Y ou can print a message on a remote printer or a chit receipt if so programmed. Press the MSG MENU key and select the relevant message key in the keyboard area, or press one of the MSG1 thru MSG5 keys during an item entry . The message will be printed in double sized characters [...]

  • Page 86

    — 84 — The “COPY” symbol is printed on the copy receipt. V alidation Printing Function Y our POS terminal can perform validation printing when it is connected a slip printer . For the details of the slip printer , consult your authorized SHARP dealer . 1. Set a validation slip on the slip printer . 2. Press the PRINT key . V alidation print[...]

  • Page 87

    — 85 — Manager(s) can override programmed limits (such as maximum amounts) for various functions and void incorrect entries that servers or cashiers cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by direct or indirect void). Override Entries Programmed limits for various functions can be o[...]

  • Page 88

    — 86 — Correction after Finalization To void incorrect entries, follow the procedure below 1. Enter the manager code and press ENTER . 2. Enter your secret code and press ENTER . 3. Press the VOID key to put your POS terminal in the VOID mode. (Note the indication on the display .) 4. Repeat the entries recorded on the incorrect receipt. (All d[...]

  • Page 89

    — 87 — Reading (X) and Resetting (Z) of Sales T otals 10 • Use the reading function (X) when you need to tak e an X repor t (reading) of sales information entered after the last resetting operation. Y ou can take this report any number of times. It does not aff ect the POS terminal’ s memor y . • Use the resetting function (Z) when you ne[...]

  • Page 90

    — 88 — X1, Z1 X2, Z2 Start/end department codes X1 X2 Department group no. X1 X2 X1 X2 X1, Z1 X2, Z2 Start/end PLU/UPC codes X1, Z1 X2, Z2 *1 X1, Z1 X2, Z2 Department code X1 X2 PLU/UPC group no. X1 X2 X1, Z1 Start/end PLU/UPC codes X1 *1 X1 X2 All X1 X2 Department code X1 Start/end PLU/UPC codes X1 X2 Price X1, Z1 X2, Z2 Start/end UPC codes X1[...]

  • Page 91

    — 89 — X1, Z 1 Start/end time X1 X2, Z 2 X1, Z 1 Sta rt/end GLU code X1, Z 1 X1, Z 1 Sta rt/end GLU code X1, Z 1 X2 Start/end customer codes X2, Z 2 Start/ end customer codes X2 Amount X2 X1, Z 1 X2, Z 2 X1, Z 1 X2, Z 2 X1, Z 1 HOURLY DAILY NET GLU GLU BY SERVER CLOSE GLU CL-GLU BY SERVER CUSTOMER DET AILS <CUSTOM> <CLOSE> ONL Y REP[...]

  • Page 92

    — 90 — Dail y Sales T otals T ransaction repor t t r o p e r Z e l p m a S • t r o p e r X e l p m a S • To be continued on the next page (When the Canadian tax system is selected) The subsequent printout occurs in the same format as in the sample X report. Reset counter Net grand total (GT2-GT3) Grand total of minus registration Grand tota[...]

  • Page 93

    — 91 — To be continued on the next page Eat-in 1 counter and total Direct void counter and total Indirect void counter and total Subtotal void counter and total Manager item void counter and total Vo id-mode transaction counter and total Refund counter and total Return counter and total Hash item void counter and total Hash item indirect void H[...]

  • Page 94

    — 92 — Check 1 sale counter and tendering counter Cash+check in drawer Cash in drawer Deposit counter and total Deposit refund counter and total Ti p-paid counter and total Cash tip-in counter and total Charge tip-in counter and total Received-on-account counter and total Starting cash memory total Starting cash memory(-) Starting cash memory(+[...]

  • Page 95

    — 93 — Depar tment report • Sample X report • Sample Z report Sales amount “+” real dept. counter and total Ratio of dept. 3 sales amount to “+” real dept. total “–” real dept. counter and total Dept. label Sales q' ty Dept. code “+” gasoline dept. counter/gasoline q'ty/total “–” gasoline dept. counter/gaso[...]

  • Page 96

    — 94 — Individual group total report on depar tments Department markdown repor t Full group total report on depar tments Sales q'ty Dept. code Dept. label Sales amount Group 1 sales q't y and amount Group 1 sales q 'ty and amount Dept. code Dept. label Item (-) counter and total for dept. 1 %1 counter and total(item%) (-)1 counte[...]

  • Page 97

    — 95 — PLU/UPC repor t by designated range • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample X report. Combo sales for price level 1 *1 Item label for price level1 Coupon counter and total for price level 1 PLU code PLU range Sales q'ty and amount for price level 1 Net sales for pric[...]

  • Page 98

    — 96 — PLU/UPC pick up report • Sample X report • Sample Z report Total sales q' ty and total sales amount for price level 1 Item label for price level 1 PLU code Sales q'ty and amount for price level 1 Net sales for price level 1 The subsequent printout occurs in the same format as in the sample X report. Coupon counter and total[...]

  • Page 99

    — 97 — PLU/UPC report by associated department • Sample X report Associated dept. code Sales q ' ty and amount for price level 1 PLU code Item label • Sample Z report The subsequent printout occurs in the same format as in the sample X report. Total sales q ' ty and total sales amount for price level 1 Total sales q ' ty and [...]

  • Page 100

    — 98 — Individual group report on PLUs/UPCs PLU/UPC stock report by designated range Full group total report on PLUs/UPCs PLU/UPC stock pick up report Sales q' ty and amount for PLU group 1 Item label Stock q' ty PLU code Item label Range PLU code Sales q' ty and amount for price level 1 Item label Group 1 sales q 'ty and am[...]

  • Page 101

    — 99 — PLU/UPC zero sales report (full) PLU/UPC minimum stock report PLU/UPC zero sales (by dept.) report Item label Associated dept. code PLU code Item label Range PLU code Item label PLU code[...]

  • Page 102

    — 100 — PLU/UPC price category report Cash in drawer report Positive check report • Sample X report Price range Price level 1 Price level 1 • Sample X report Server code Cash in drawer Sales total Server name Transaction counter Total • Sample X report • Sample Z report[...]

  • Page 103

    — 101 — DynamicUPC report by designated range DynamicUPC pick up report • Sample X report • Sample X report *1 *1 *1 *1 *1 *1 *1 *1 • Sample Z report The subsequent printout occurs in the same format as in the sample X report. *1 If you need these information, please consult your dealer.[...]

  • Page 104

    — 102 — • Sample X report • Sample Z report *1 *1 *1 *1 The subsequent printout occurs in the same format as in the sample X report. *1 If you need these information, please consult your dealer. Dynamic UPC report by associated department[...]

  • Page 105

    — 103 — T ax report Net manual tax total Gross manual tax total Taxable 1 exempt total Net tax 1 total Refund tax 1 total Gross tax 1 total Net taxable 1 total Tax 1 Tax 4 Manual tax Exempt total from GST PST total GST total (When the Canadian tax system is selected) Tax total Capture job no. Capture information Key capture report[...]

  • Page 106

    — 104 — • Sample X report • Sample Z report Charge tip-in Cash tip-in Tip paid counter and total Net sales total Transfer-out counter and total Open GLU/PBLU counter and total Transfer-in counter and total Closed GLU/PBLU counter and total Server name Cover counter Transaction counter Server code Server group 1 total The subsequent printout[...]

  • Page 107

    — 105 — Full server report • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample report shown in the “Individual server report”; and sales data on servers print in this sequence. Reset counter SCM(Starting cash memory )report[...]

  • Page 108

    — 106 — Hourly report The hourly report can be formatted by 15 min., 30 min., or 1 hour intervals depending upon programming. NOTE • Sample X report Cover counter Sales total Subtotal (10:00 - 10:59) Average sales amount per customer (Sales total/ cover counter) Transaction counter The subsequent printout occurs in the same format as in the s[...]

  • Page 109

    — 107 — Server code Cover counter Balance amount Table#/PBLU code Range “T”: This table#/PBLU code was used in the training mode. Free table#/PBLU code (This number or code has been transferred out.) Total The subsequent printout occurs in the same format as in the sample X report. Balance amount Cover counter Table#/PBLU code Server code S[...]

  • Page 110

    — 108 — Closed GLU/PBLU report • Sample X report • Sample Z report Cover counter Server code Bill range Table# Bill no. Total Amount Tip amount by tip edit Final balance amount The subsequent printout occurs in the same format as in the sample X report.[...]

  • Page 111

    — 109 — 83 Closed GLU/PBLU report by server • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample X report. X1/Z1 stacked reports You can print multiple X1/Z1 reports in sequence under a single report job number. In this case, you need to program in advance which X1/Z1 reports should be print[...]

  • Page 112

    — 110 — Periodic Consolidation Y our POS terminal allows you to take consolidation X and Z reports of a chosen period (the period is usually one week or month). • General overview The periodic reading or resetting reports are the same in format as those in the X1/Z1 report for daily sales information except mode indication (“X2” or “Z2?[...]

  • Page 113

    — 111 — Daily net report • Sample X report • Sample Z report Transaction counter Date Sales total The subsequent printout occurs in the same format as in the sample X report.[...]

  • Page 114

    — 112 — Customer sales report NOTE Customer details only report and customer sales all report are printed in the same format. Y ou can print either report depending on the programming of CUSTOMER DA T A in FUNC.SELECT2 menu. On the customer details only report, you can print details (date/sales item) only . On the customer sales all report, you[...]

  • Page 115

    — 113 — Sales range * The full total on the customer file Subtotal on the report Sales items Date Charge account Sales q’ty and total Address Name Customer code *W hen you take a Z report, “Z2” is printed instead of “X2”. Customer sales report by sales range Customer charge account report X2/Z2 stacked report Y ou can print multiple X[...]

  • Page 116

    — 114 — Electronic journal This function is intended to record the journal data in the electronic paper . For details, consult your authorized SHARP dealer . • Recording data The POS terminal records the printing output to the journal printer in REG, PGM1, PGM2, X1/Z1, and X2/Z2 modes into the electronic journal file. • Reporting (X report)[...]

  • Page 117

    — 115 — Non-accessed UPC, Dynamic UPC and Customer Code Deletion 11 X1/Z1 MODE X2/Z2 MODE Y ou can delete UPCs and customer codes that hav e not been accessed for a cer tain period. Y ou can program this period in the PGM2 mode. As for customer codes , you can delete any customer code with regardless of the non-accessed period. F ollo w the pro[...]

  • Page 118

    — 116 — Non-accessed UPC report Non-accessed customer report *1 When you select “DELETE”, “Z1” is printed instead of “X1”. *2 When there is any sales data of the UPC for PLU/UPC report, the data is printed here. When you delete the UPC in Z1 mode under this situation, the UPC data for PLU/UPC report is also deleted. * When you selec[...]

  • Page 119

    — 117 — Customer delete report Dynamic UPC clear Customer code Customer range Name Address (by designated range) (by pickup list) (by associated dept.) *1 *1 *1 *1 *1 If you need these information, please consult your dealer.[...]

  • Page 120

    — 118 — How to Use the Programming Keyboard Programming Keyboard Layout When you are in the PGM 1 or PGM 2 mode, the keyboard layout will be shifted to the one for programming as shown below . RECEIPT JOURNAL E M O H E D O M CANCEL ENTER SBTL (DC) (DEL) (INS) (UPDATE) (RECALL) NEXT RECORD BACK SPACE PREV. RECORD SPACE (SHIFT) CA/AT PAGE DOWN CL[...]

  • Page 121

    — 119 — Regarding the PREV. RECORD , NEXT RECORD , PAGE DOWN , PAGE UP , , , SBTL keys, you can use the corresponding keys on the screen to perform the same actions: PREV. RECORD NEXT RECORD PAGE DOWN PAGE UP SBTL For more information about these keys, see the Basic Procedures section in Chapter 13 Programming. How to Enter T ext Using Alphanum[...]

  • Page 122

    — 120 — Entering character codes Numerals, letters and symbol can be used for programming by pressing the 00 key followed by character codes. Use the following procedure with the cursor placed at the position where you want to enter characters: 00 XXX XXX: Character code (3 digits) 032 033 034 035 036 037 038 039 040 041 042 043 044 045 046 047[...]

  • Page 123

    — 121 — Programming This chapter explains how to program various items. Before you start programming, select the PGM1, PGM2 or SD CARD mode from the mode selection screen depending on the item you are going to program. Basic Procedure This section illustrates the basic programming by using an example of programming for departments. Programming [...]

  • Page 124

    — 122 — Programming example The following example shows how to preset 2.00 for the unit price, ABCDE for the description, and taxable 2 yes for department Procedure 1. In the PGM2 MODE window , select “02 SETTING” by using the or key and press the (ENTER) key . ” The SETTING screen will appear . NOTE • Y ou can also select “2 SETTING?[...]

  • Page 125

    — 123 — 5. On the first page of the “01” window , preset the unit price and de- scription as follows: NOTE There are three entry methods for the programming: numeric entry ,character entry , and selective entry . • Move the cursor to or touch “PRICE”, enter “200” by using numeric keys, then press the (ENTER) key . Numeric entry ?[...]

  • Page 126

    — 124 — Article Programming Use the following procedure to select any option included in the article programming group. Procedure 1. In the SETTING window , select “01 ARTICLE.” ” The AR TICLE window will appear . 2. Select any option from the following options list: 1 DEP AR TMENT : Departments 2P LU/UPC: PLUs/UPCs 3 DYNAMIC UPC: Dynamic[...]

  • Page 127

    — 125 — Department Y our POS terminal machine is equipped with 10 standard departments, and can be equipped with a maximum of 99 departments. Use the following procedure to program for departments. Program each item as follows: NOTE For more information about the entry methods patterns, see the “Basic Procedure Instructions” section. • PR[...]

  • Page 128

    — 126 — Department (continued) • T AXABLE 1 thru 5 (Use the selective entry method) T ax status NO : Non-taxable YES : T axable • When an entry of a taxable department is made in a transaction, tax is automatically computed according to the associated tax table or rate. • FS/CASH BNF (Use the selective entry method) Food stamp/cash benefi[...]

  • Page 129

    — 127 — PLU/UPC NOTE • In this manual, the word UPC represents UPC (Universal Product Code) and the word EAN represents EAN (European Article Number). • With regard to the UPC codes available to this POS terminal, please refer to Chapter 14. Procedure Program each item as follows: • *PRICE 1 thru 6 (Use the numeric entry method) Unit pric[...]

  • Page 130

    — 128 — PLU/UPC (continued) • ENTR Y TYPE (Use the selective entry method) Mode parameter PRESET : Preset price only OPEN & PRESET : Open price and preset price INHIBIT : Inhibited OPEN : Open price only NOTE For UPC, it is fixed to PRESET . • BASE QTY (Use the numeric entry method) Base quantity for each PLU/UPC which is counted each t[...]

  • Page 131

    — 129 — PLU/UPC (continued) • T ARE TBL# (Use the numeric entry method) T are table number associated with scale entry (1 thru 9) • CONDIMENT TYPE (Use the selective entry method) TIED : Condiment type NO : Non-condiment type NOTE For UPC, it is fixed to “NO” . • CONDIMENT (Use the selective entry method) NON-COMPULSORY : Makes a cond[...]

  • Page 132

    — 130 — PLU/UPC (continued) • REPEA T ROUND (Use the selective entry method) NO : Inhibits repeat round registration YES : Allows repeat round registration • DOUGHNUT EXEMPT (Use the selective entry method) YES : Enables the doughnut tax exemption (Canadian tax system). NO : Disables the doughnut tax exemption. • DA T A ENT . JOB# (Use th[...]

  • Page 133

    — 131 — PLU/UPC stock Y ou can assign a stock quantity to each PLU/UPC code. Shown below is an example of selecting 1 OVER WRITE. Procedure After selecting “1 OVER WRITE,” select a pertinent PLU/UPC code. Then the next screen will appear to show the following items: • CURRENT The current stock is displayed. • NEW STOCK (Use the numeric [...]

  • Page 134

    — 132 — Link PLU table (for PLU/UPC) It is possible to link PLUs (linked PLUs) with a PLU or UPC (link PLU/UPC) so that with a single key depression of the link PLU/UPC key . However , the maximum number of links is five. Even if more than five PLUs are linked, the sixth or higher link is invalid. not actualized. Procedure Program each item as [...]

  • Page 135

    — 133 — Condiment table The condiment entry is intended to assist the operator in making menu entries which require special cooking instructions. For example, a server can make such entries as a garnish of potato, with salad, and steak doneness. When a server enters a menu-item PLU to which PLUs for the condiment entry have been assigned, these[...]

  • Page 136

    — 134 — Procedure Program each item as follows: • CONDIMENT T ABLE. (Use the numeric entry method) Condiment table number (1 thru 99) • REPEA T TIMES (Use the numeric entry method) Repeat times (1 thru 9) When the REPEA T TIMES (2 thru 9) is programmed, the table is shown repeatedly as many times as programmed, then the next table will be s[...]

  • Page 137

    — 135 — Selected mix & match (ENTER) table number Mix & Match table Procedure Program each item as follows: • MIX&MA TCH (Use the numeric entry method) Mix & match table number (1 thru 99) • TEXT (Use the character entry method) Description for the promotion (Mix and match) • BASE QTY (Use the numeric entry method) Base qu[...]

  • Page 138

    — 136 — Combo meal table When two or more menu items, consisting of PLUs related to a special offering, are to be programmed together , the combo meal function should be used. Up to 20 combo keys (tables) can be programmed. Each combo key can be associated with 9 PLUs (items). Procedure Program each item as follows • COMBO MEAL (Use the numer[...]

  • Page 139

    — 137 — Combo meal table (continued) • COMBO PLU#1-9 (Use the numeric entry method) Select associated PLUs (max. 9 PLUs) from the list. • PRICE1 (Use the numeric entry method) Unit price of each associated PLU (max. 6 digits). • PRICE2 (Use the numeric entry method) 2nd unit price (for Upsize function) of each associated PLU (max. 6 digit[...]

  • Page 140

    — 138 — UPC Non-PLU code format C D Free format Flag (02 or 20-29) Field 2 Field 1 Free format area Price check digit EAN-13 type EAN-8 type 2 C D Free format Flag Procedure Program each item as follows: • TYPE OF CODE (Use the selective entry method) EAN-8: EAN-8 format code (consists of 8 digits) EAN-13 (UPC-A): EAN-13 format code (consists[...]

  • Page 141

    — 139 — UPC delete When you execute the delete job (UPC DELETE) in the X1 mode, you can delete the UPC codes which have not been accessed during the period you set in this program when you execute the delete job while in UPC DELETE in the X1 mode. Procedure Program each item as follows: • PERIOD (DA Y) (Use the numeric entry method) Enter the[...]

  • Page 142

    — 140 — Direct Key Programming Use the following procedure to select direct-key programming: Direct PLU/COMBO/Dept. key Y ou can assign PLUs, combo meals and departments directly to the keyboard. In the case of combo meals or PLUs, you may assign up to 5-levels to be accessed directly on the keyboard. Procedure In the case of setting “00020 D[...]

  • Page 143

    — 141 — Key numbers RECEIPT JOURNAL RCPT PLU/UPC E M O H E D O M T M A CANCEL ENTER NS RA PO SBTL C A / AT RFND PAGE DOWN INQ 51 01 52 0 49 1 4 19 38 1 3 18 27 1 2 17 16 1 1 16 CL 9 8 7 6 5 4 3 2 1 00 0 PAGE UP CASH # VOID AUTO FUNC MENU #/TM FS TEND FS SHIFT CHK # NEXT $ CH # MDSE SBTL PRICE CHANGE CONV # Default keyboard: Departments, PLUs an[...]

  • Page 144

    — 142 — PLU Menu Key Programming Use the following procedure for PLU menu key programming: PLU menu key When you enter PLUs, using the PLU menu key makes it easy to find categorized PLU items from the menu list. Y our POS terminal allows you to program a max. of 50 PLU menu keys. Y ou can program a max. of 15 PLUs/sub- menus for each PLU menu k[...]

  • Page 145

    — 143 — PLU menu key (continued) • TYPE (Use the selective entry method) PLU : Selects to program a PLU. MENU : Selects to program a sub-menu. NOTE When selecting a sub-menu, the screen on which a sub-menu number is to be entered (the message “MENU”) will appear . NOTE • The PLU code should be defined before programming a PLU menu key .[...]

  • Page 146

    — 144 — Functional Programming Use the following procedure for functional programming group: Procedure 1. In the SETTING window , select “04 FUNCTION.” • The FUNCTION window will appear . 2. Select any option from the following options list: 1 (–): Discount key 2 %: Percent key 3 GROUP DISC.%: Group discount 4 GAS DISCOUNT : Gas discoun[...]

  • Page 147

    — 145 — Discount key ( 1 thru 9 ) Procedure Program each item as follows: • AMOUNT (Use the numeric entry method) Discount amount (max. 6 digits: 0 to 999999) • TEXT (Use the character entry method) Description for the discount key . Up to 12 characters can be entered. • SIGN (Use the selective entry method) The + or – sign assigns the [...]

  • Page 148

    — 146 — Percent key ( %1 thru %9 ) Procedure Program each item as follows: • RA TE (Use the numeric entry method) Percent rate (0.00 to 100.00) • TEXT (Use the character entry method) Description for the percent key . Up to 12 characters can be entered. • SIGN (Use the selective entry method) Programming of the + or – sign assigns the p[...]

  • Page 149

    — 147 — Group discount key ( GDSC%1 thru GDSC%3 ) Procedure Program each item as follows: • RA TE (Use the numeric entry method) Percent rate (0.00 to 100.00) • TEXT (%) (Use the character entry method) Description for the group discount key . Up to 12 characters can be entered. • TEXT (ST) (Use the character entry method) Description for[...]

  • Page 150

    — 148 — Gas discount Procedure Program each item as follows: • PRICE(Cent) (Use the numeric entry method) Reduce unit price for each medium (0.0 to 99.9 Cent) • TEXT (Use the character entry method) Description for gas discount. Up to 12 characters can be entered. Select the desired Gas discount (1 thru 28) from the list.[...]

  • Page 151

    — 149 — Gratuity Procedure Program each item as follows: • RA TE (Use the numeric entry method) Percent rate (0.00 to 100.00) • TEXT (Use the character entry method) Description for gratuity . Up to 12 characters can be entered. • SIGN (Use the selective entry method) The + or – sign assigns the premium or discount function for the grat[...]

  • Page 152

    — 150 — RA Procedure Program each item as follows: • HALO (High Amount Lockout: use the numeric entry method) A: Significant digit for HALO (1 thru 9) B: Number of zeros to follow the significant digit for HALO (0 thru 8) AB is the same as A x 10B. • TEXT (Use the character entry method) Description for the received-on-account key . Up to 1[...]

  • Page 153

    — 151 — PO Procedure Program each item as follows: • HALO (High Amount Lockout: use the numeric entry method) A: Significant digit for HALO (1 thru 9) B: Number of zeros to follow the significant digit for HALO (0 thru 8) AB is the same as A x 10B. • TEXT (Use the character entry method) Description for the paid-out key . Up to 12 character[...]

  • Page 154

    — 152 — T ax delete Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the tax delete. Up to 12 characters can be entered. • DA T A ENT . JOB# (Use the numeric entry method) Key data entry job number (Capture job no: 0 thru 99) When “0” is programmed, data entry is inhibited. No-sale Procedur[...]

  • Page 155

    — 153 — V oid Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the void function. Up to 12 characters can be entered. • DA T A ENT . JOB# (Use the numeric entry method) Key data entry job no. (Capture job no: 0 thru 99) When “0” is programmed, data entry is inhibited. Refund Procedure Progr[...]

  • Page 156

    — 154 — Return Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the return function. Up to 12 characters can be entered. • DA T A ENT . JOB# (Use the numeric entry method) Key data entry job no. (Capture job no: 0 thru 99) When “0” is programmed, data entry is inhibited.[...]

  • Page 157

    — 155 — Media Key Programming Use the following procedure for media key programming: Procedure 1. In the SETTING window , select “05 MEDIA.” • The MEDIA window will appear . 2. Select any option from the following options list: 1 CASH: Cash key 2 CHECK: Check key 3 CHARGE: Charge key 4 FS TEND: Food stamp tender key 5 CASH BENEFIT : Cash [...]

  • Page 158

    — 156 — Cash keys Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the cash key . Up to 12 characters can be entered. • HALO (High Amount Lockout: use the numeric entry method) AB is the same as A x 10 B . A: Significant digit (1 thru 9) B: Number of zeros to follow the significant digit (0 thr[...]

  • Page 159

    — 157 — Cash keys (continued) • NON ADD# (Use the selective entry method) Y ou can enforce non-add code entry when a cash entry is accepted. COMPULSORY : Compulsory non-add code entry NON-COMPULSORY : Non-compulsory non-add code entry • NEGA TIVE # CHECK (Use the selective entry method) YES : Enables the negative # check function. Any code [...]

  • Page 160

    — 158 — Cash keys (continued) • EFT/ACCT PROG. (Use the selective entry method) Y ou can select EFT/ACCT compulsory or not-compulsory . NOT COMPULSOR Y : Not-compulsory EFT/ACCT EFT COMPULSOR Y : Compulsory EFT ACCT COMPULSOR Y : Compulsory ACCT • EFT (Use the selective entry method) Select ACTION CODE from the following options: AUTH-ONL Y[...]

  • Page 161

    — 159 — Cash keys (continued) • NUMBER OF RCPT (Use the numeric entry method) Number of authorization receipts to be issued (1 digit: 1 to 9) If the number “0” is entered, no authorization receipt is issued. NOTE Y ou can also select a cash key by pressing the corresponding key when it has been placed directly on the key- board instead of[...]

  • Page 162

    — 160 — Check keys Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the check key . Up to 12 characters can be entered. • HALO (High Amount Lockout: use the numeric entry method) AB is the same as A x 10B. A: Significant digit (0 thru 9) B: Number of zeros to follow the significant digit (0 thr[...]

  • Page 163

    — 161 — Check keys (continued) • POSITIVE # (Use the selective entry method) YES : Enables the positive # check function. Any code (non-add code) existing in the positive # file is treated as valid. NO : Disables the positive # check function. • CHANGE DUE (Use the selective entry method) Whether to enable or disable the change calculation [...]

  • Page 164

    — 162 — Check keys (continued) • EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY . OFFLINE COMPULSORY . CARD RD COMPULSORY . • ACCT NEGA TIVE# (Use the selective entry method) NO YES • ACCT POSITIVE# (Use the selective entry met[...]

  • Page 165

    — 163 — Charge keys Procedure Program each item as follows: • TEXT(GROSS) (Use the character entry method) Description for the charge (gross sales) key . Up to 12 characters can be entered. • TEXT(REFUND) (Use the character entry method) Description for the (refunded) charge key . Up to 12 characters can be entered. • HALO (High Amount Lo[...]

  • Page 166

    — 164 — Charge keys (continued) • NEGA TIVE # CHECK (Use the selective entry method) YES : Enables the negative # check function. Any code (non-add code) existing in the negative # file is treated as invalid. The negative # check function can be overridden depending upon the programming. NO : Disables the negative # check function. • POSITI[...]

  • Page 167

    — 165 — Charge keys (continued) • EFT (Use the selective entry method) Select ACTION CODE from the following options: AUTH-ONL Y DIAL POST -AUTH • EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY . OFFLINE COMPULSORY . CARD RD COMP[...]

  • Page 168

    — 166 — Charge keys (continued) • TIP LINE PRINT (Use the selective entry method) YES : Prints the tip line. NO : Does not print the tip line. NOTE Y ou can also select a charge key by pressing the corresponding key when it has been placed directly on the keyboard instead of selecting the key from the menu.[...]

  • Page 169

    — 167 — Food stamp tender key: For manual entry of paper food stamp payment Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the check key . Up to 12 characters can be entered. • GLU/PBLU (Use the selective entry method) COMPULSORY : Makes GLU/PBLU entry compulsory . INHIBIT : Inhibits GLU/PBLU[...]

  • Page 170

    — 168 — Food stamp tender key (continued) • DRA WER OPENING (Use the selective entry method) NO : Does not open the drawer . YES : Opens the drawer . • OUTPUT KP No.1 thru 3 (Use the numeric entry method) ID number of the remote printer 1, 2 or 3 (1 digit: 1 to 9) If the number “0” is entered, no data will be sent to the remote printer [...]

  • Page 171

    — 169 — FSTEND EBT key: For food stamp tendering by EBT (Electronic Benefits T ransfer) Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the check key . Up to 12 characters can be entered. • GLU/PBLU (Use the selective entry method) COMPULSORY : Makes GLU/PBLU entry compulsory . INHIBIT : Inhib[...]

  • Page 172

    — 170 — FSTEND EBT key: For food stamp tendering by EBT (Electronic Benefits T ransfer) (continued) • DRA WER OPENING (Use the selective entry method) NO : Does not open the drawer . YES : Opens the drawer . • OUTPUT KP No.1 thru 3 (Use the numeric entry method) ID number of the remote printer 1, 2 or 3 (1 digit: 1 to 9) If the number “0?[...]

  • Page 173

    — 171 — Cash benefit by EBT (CASH BNF key) Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the check key . Up to 12 characters can be entered. • GLU/PBLU (Use the selective entry method) COMPULSORY : Makes GLU/PBLU entry compulsory . INHIBIT : Inhibits GLU/PBLU entry . ENABLE: Enables GLU/PBLU[...]

  • Page 174

    — 172 — Cash benefit by EBT (continued) • DRA WER OPENING (Use the selective entry method) NO : Does not open the drawer . YES : Opens the drawer . • OUTPUT KP No.1 thru 3 (Use the numeric entry method) ID number of the remote printer 1, 2 or 3 (1 digit:1 to 9) If the number “0” is entered, no data will be sent to the remote printer . ?[...]

  • Page 175

    — 173 — Currency conversion keys Procedure Program each item as follows: • RA TE (Use the numeric entry method) Currency conversion rate (0.0000 to 9999.9999) (for CONV1 thru CONV4) • TEXT (Use the character entry method) Description for the currency conversion key . Up to 12 characters can be entered. • DESCRIPTOR (Use the character entr[...]

  • Page 176

    — 174 — Service key Procedure Program each item as follows: • TEXT (GLU) (Use the character entry method) Description for the service key . Up to 12 characters can be entered. • HEADER ON BILL (Use the selective entry method) YES : Enables header printing on the bill. NO : Disables header printing on the bill. • FOOTER ON BILL (Use the se[...]

  • Page 177

    — 175 — Service key (continued) • ACCT (Use the selective entry method) ONLINE COMPULSORY . OFFLINE COMPULSORY . CARD RD COMPULSORY . • ACCT NEGA TIVE# (Use the selective entry method) NO YES • ACCT POSITIVE# (Use the selective entry method) NO YES • CARD# PRINT . (Use the selective entry method) YES : Prints the card number . NO : Does[...]

  • Page 178

    — 176 — Final key Procedure Program each item as follows: • HEADER ON BILL (Use the selective entry method) YES : Enables header printing on the bill. NO : Disables header printing on the bill. • FOOTER ON BILL (Use the selective entry method) YES : Enables footer printing on the bill. NO : Disables footer printing on the bill. • BILL PRI[...]

  • Page 179

    — 177 — Final key (continued) • ACCT (Use the selective entry method) ONLINE COMPULSORY . OFFLINE COMPULSORY . CARD RD COMPULSORY . • ACCT NEGA TIVE# (Use the selective entry method) NO YES • ACCT POSITIVE# (Use the selective entry method) NO YES • CARD# PRINT (Use the selective entry method) YES : Prints the card number . NO : Does not[...]

  • Page 180

    — 178 — Cash in drawer Y ou can program the description and the upper limit amount for the cash in drawer (sentinel). Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the cash in drawer . Up to 12 characters can be entered. • HALO (High Amount Lockout: used the numeric entry method) Limit amoun[...]

  • Page 181

    — 179 — Check cashing Y ou can program the description and the upper limit amounts for check cashing. Procedure Program each item as follows: • TEXT (Use the character entry method) Description for check cashing. Up to 12 characters can be entered. • HALO (High Amount Lockout: used the numeric entry method) Limit amount: 0 to 999999.99 • [...]

  • Page 182

    — 180 — Check cashing (continued) •EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY . OFFLINE COMPULSORY . CARD RD COMPULSORY . • ACCT NEGA TIVE# (Use the selective entry method) NO YES •ACCT POSITIVE# (Use the selective entry me[...]

  • Page 183

    — 181 — Currency denominations (MONEY) Y ou can program the texts and amounts of each denomination (domestic bill, coin and foreign currency) used for the starting cash memory . Up to 20 currency denominations (MONEY1 through 20) can be programmed. NOTE For the starting cash memory (SCM), refer to the "Starting Cash Memory Entry" sect[...]

  • Page 184

    — 182 — T ext Programming Use the following procedure for text programming: Procedure 1. In the SETTING window , select “06 TEXT .” • The TEXT window will appear . 2. Select any option from the following options list: 1 FUNCTION TEXT : Function text 2 DEPT . GROUP: Department group text 3 PLU GROUP: PLU group text 4 SERVER GROUP: Server g[...]

  • Page 185

    — 183 — Function text Y ou can program a maximum of eight characters for each function by using the following table: Procedure 001 002 003 004 005 006 007 008 009 010 01 1 012 013 014 015 016 017 018 019 020 021 022 023 024 025 026 027 028 029 030 031 032 033 034 035 036 037 038 039 040 041 042 Net sales total Net taxable 1 subtotal Gross tax 1[...]

  • Page 186

    — 184 — Function text (continued) 085 086 087 088 089 090 091 092 093 094 095 096 097 098 099 100 101 102 103 104 105 106 107 108 109 11 0 111 11 2 11 3 11 4 11 5 11 6 11 7 11 8 11 9 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 Food Stamp Sales T otal Food Stamp Sales total by EBT Cash Benefit Sale[...]

  • Page 187

    — 185 — Department group text Y ou can program a maximum of eight characters for each department group (1~9). Procedure Program the item as follows: • TEXT (Use the character entry method) Description for the department group. Up to 12 characters can be entered. PLU group text Y ou can program a maximum of eight characters for each PLU group [...]

  • Page 188

    — 186 — Server group text Y ou can program a maximum of eight characters for each server group (1~9). Procedure Program the item as follows: • TEXT (Use the character entry method) Description for the server group. Up to 12 characters can be entered. Message text Y ou can program a message consisting of a maximum of 16 characters for each rem[...]

  • Page 189

    — 187 — Personnel Programming Use the following procedure for personnel programming: Server Procedure 1. In the SETTING window , select “07 PERSONNEL.” • The PERSONNEL window will appear . 2. Select the “SERVER”. • The SEVER window will appear . 3. Select the server name. Program each item as follows: • SECRET CODE (Use the numeri[...]

  • Page 190

    — 188 — Manager Procedure 1. In the SETTING window , select “07 PERSONNEL.” • The PERSONNEL window will appear . 2. Select the “MANAGER”. • The MANAGER window will appear . 3. Select or enter the manager code. 4. Program the item as follows: • SECRET CODE (Use the numeric entry method) Secret code (max. 4 digits: 0001 to 9999/0000[...]

  • Page 191

    — 189 — T erminal Programming Use the following procedure for terminal programming: Procedure 1. In the SETTING window , select “08 TERMINAL.” • The TERMINAL window will appear . 2. Select any option from the following options list: 1 MACHINE#: Machine number 2 CONSECUTIVE#: Consecutive number 3 INTERV AL TIMER: Interval timer 4 DEF AUL T[...]

  • Page 192

    — 190 — Machine number When your store has two or more POS terminals, it is practical to assign unique machine numbers to them for identification. Procedure Program the item as follows: • MACHINE# (Use the numeric entry method) Machine number (max. 6 digits: 0 to 999999) Consecutive number The consecutive number is increased by one each time [...]

  • Page 193

    — 191 — Default menu level Y ou can preset the menu level to be returned after item entry . Procedure Program the item as follows: • DEF AUL T MENU LEVEL (Use the numeric entry method) Default menu level (1 to 5) A vailable GLU code Y ou can specify the range of GLU numbers available for each terminal. Procedure Program the item as follows: ?[...]

  • Page 194

    — 192 — Date/T ime Setting Use the following procedure to set the date and time: Date/time Y ou can set the date and time for the POS terminal. Procedure 1. In the SETTING window , select "09 DA TE/TIME." • The DA TE/TIME window will appear . 2. Set each item as follows: • DA TE (Use the numeric entry method) Enter the month (2 di[...]

  • Page 195

    — 193 — Optional Feature Selection Use the following procedure to select an optional feature : Procedure 1. In the SETTING window , select “10 OPTIONAL.” • The OPTIONAL window will appear . 2. Select any option from the following options list: 1 FUNC.PROHIBIT : Function prohibition 2 FUNC.SELECT1: Function selection 1 3 FUNC.SELECT2: Func[...]

  • Page 196

    — 194 — Function prohibition Y our POS terminal allows you to select whether to enable or disable various functions. Procedure Program each item as follows: • OPX/Z REPORT (Use the selective entry method) DISABLE: Disables server report printing in the OP X/Z mode. ENABLE: Enables server report printing in the OP X/Z mode. • P AID OUT (Use [...]

  • Page 197

    — 195 — Function prohibition (continued) • INDIRECT VOID (GLU) (Use the selective entry method) DISABLE: Disables indirect void/refund/return entry in GLU re-order . ENABLE: Enables indirect void/refund/return entry in GLU re-order . • OPEN GLU DISPLA Y (Use the selective entry method) DISABLE: Does not display currently opened GLU automati[...]

  • Page 198

    — 196 — Function selection 1 Y our POS terminal enables you to select various functional settings. Program each item as follows: • ITEM VP (Use the selective entry method) DISABLE: Disables item validation printing. ENABLE: Enables item validation printing. • RF/RT VP (Use the selective entry method) COMPULSORY : Compulsory refund/return va[...]

  • Page 199

    — 197 — Function selection 2 Y our POS terminal enables you to select various functional settings. Program each item as follows: • SEA T # (Use the selective entry method) COMPULSORY : Compulsory seat number entry (GLU operations) INHIBIT : Inhibited seat number entry (GLU operations) • COVER CT (Use the selective entry method) COMPULSORY :[...]

  • Page 200

    — 198 — Function selection 2 (continued) • T -LOG FULL (Use the selective entry method) LOCK: Locks entries at a terminal when T -LOG buffer becomes full. CONTINUE: Does not lock entries at a terminal even when T -LOG butter becomes full. • E.J. FULL (Use the selective entry method) LOCK: Locks entries at a terminal when E.J. buffer becomes[...]

  • Page 201

    — 199 — Printing selection Y ou can program various printing functions. Procedure Program each item as follows: • PURCHASE NO. (Use the selective entry method) YES : Prints the purchase number . NO : Does not print the purchase number . • TIME (Use the selective entry method) NO : Does not print the time on the receipt and journal. YES : Pr[...]

  • Page 202

    — 200 — Printing selection (continued) • CUST . CODE&NAME KP (Use the selective entry method) YES : Prints the customer code and name on a kitchen printer (bill/slip). NO : Does not print the customer code and name on a kitchen printer . • CUST . ADDRESS KP (Use the selective entry method) YES : Prints the customer address on a kitchen [...]

  • Page 203

    — 201 — Secret Code Programming Use the following procedure to program a secret code: Procedure 1. In the SETTING window , select “1 1 SECRET CODE.” • The SECRET CODE window will appear . 2. Select any option from the following options list: 1 Z1: Z1 reports 2 PGM2: PGM2 operations 3 SYSTEM Z1: System Z1 reports 4 SYSTEM PGM2: System PGM2[...]

  • Page 204

    — 202 — Z1 reports Y ou can assign a secret code to each report. Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) NOTE If “0” is entered, the “compulsory secret code entry” will be canceled. Program each item as follows: DEPARTMENT PLU PLU BY DEPT DYNAMIC UPC D-UPC BY DEPT TRANSACTION POSITIVE# ALL SERVER IN[...]

  • Page 205

    — 203 — System Z1 reports Y ou can assign a secret code to each system report. Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) NOTE If “0” is entered, the “compulsory secret code entry” will be canceled. Program each item as follows: DEPARTMENT PLU PLU BY DEPT DYNAMIC UPC D-UPC BY DEPT TRANSACTION POSITIVE#[...]

  • Page 206

    — 204 — Initial down-loading (with clearing of memory) Y ou can assign a secret code to each preset data to be downloaded. Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) NOTE If “0” is entered, the “compulsory secret code entry” will be canceled. Program each item as follows: DEPT DIRECT KEY PLU/UPC PLU ME[...]

  • Page 207

    — 205 — Auto key Y ou can assign a secret code to each automatic sequencing key (Auto key). Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) AUTO AUTO2 AUTO3 ... AUTO99 Auto key Auto2 key Auto3 key ... Auto99 key NOTE If “0” is entered, the “compulsory secret code entry” will be canceled. The screen continue[...]

  • Page 208

    — 206 — Report Programming Use the following procedure for report programming: Procedure 1. In the SETTING window , select “12 REPORT .” • The REPOR T window will appear . 2. Select any option from the following list: 1 0 SKIP: Zero skip 2 HOURL Y REPORT : Hourly report 3 ST ACKED REPOR T : Stacked report The following illustration shows [...]

  • Page 209

    — 207 — Zero skip Y ou can program whether or not to skip “0” sales totalizer in each report. Procedure Program each item as follows: • SERVER (Use the selective entry method) NOT SKIP: Does not skip those data that are “0” sales in the server report. SKIP: Skips those data that are “0” sales in the server report. • TRANSACTION [...]

  • Page 210

    — 208 — Stacked report Y our POS terminal is equipped with the stacked report printing function that enables multiple X/Z reports to be printed in sequence by a single request. Procedure Y ou can select a maximum of twenty reports from the stacked reports list. Some reports can be set their parameters such as “ST ART CODE” and “END CODE.?[...]

  • Page 211

    — 209 — Stacked report (continued) • 13 DYNAMIC UPC Dynamic UPC report • 14 TRANSACTION T ransaction report • 15 CID Cash in drawer report • 16 POSITIVE CHECK Positive check report • 17 T AX Ta x report • 18 SCM Starting cash memory report • 19 ALL SERVER Full server report • 20 IND. SERVER (Use the numeric entry method) Individ[...]

  • Page 212

    — 210 — Stacked report (continued) • 28 CUSTOM SALES ALL (Use the numeric entry method) Customer sales all report Parameter: Start customer code/end customer code • 29 CHARGE ACCOUNT Charge account (customer no payment) report • 30 KEY CAPTURE Key capture report • 31 NON ACCESSED UPC No-access UPC report • 32 NON ACCESSED CUST . No-ac[...]

  • Page 213

    — 211 — Logo T ext Programming Use the following procedure for logo text programming. Procedure 1. In the SETTING window , select “13 LOGO TEXT .” • The LOGO TEXT window will appear . 2. Select any option from the following options list: 1 RECEIPT LOGO: Receipt logo 2 VP TEXT : V alidation printing text 3 BILL LOGO: Bill logo 4 SCROLL POL[...]

  • Page 214

    — 212 — Receipt logo Y our POS terminal can print programmed messages for customers on every receipt. Procedure Program the item as follows: • RECEIPT LOGO (Use the character entry method) Logo text for the receipt (max. 30 characters x 6 lines) NOTE The number of lines available for a message varies according to the message type: the “3-li[...]

  • Page 215

    — 213 — Bill logo Y our POS terminal can print programmed messages for customers on the bill. Shown below is an example of selecting “1 HEADER”. Procedure When “1 HEADER” is selected: • HEADER (Use the character entry method) Header text for the bill (max. 40 characters x 3 lines) When “2 FOOTER” is selected: • FOOTER (Use the c[...]

  • Page 216

    — 214 — Device Configuration Programming Use the following procedure to select a device configuration programming: Procedure 1. In the SETTING window , select “14 DEVICE CONFIG.” • The DEVICE CONFIG window will appear . 2. Select any option from the following options list: 01 BUIL T -IN PRINTER: Built-in printer 02 JOURNAL PRINTER: Journa[...]

  • Page 217

    — 215 — Built-in printer Procedure Program each item as follows: • LIGHT&SHADE (Use the numeric entry method) Select a light and shade level. (00 to 99) 00: 65% of the standard 50: 100% <standard> 99: 135%of the standard • IMAGE FOOTER (Use the selective entry method) PRINT : Prints footer graphic logo. NOT PRINT : Does not print [...]

  • Page 218

    — 216 — Receipt printer Procedure Program each item as follows: • AUTO CUTTER (Use the selective entry method) Auto cutter function YES : Enables the auto cutter function. NO : Disables the auto cutter function. • TRA Y ST FEED# (Use the numeric entry method) Number of lines to be fed for a tray subtotal (0 to 9) Receipt printer is fixed to[...]

  • Page 219

    — 217 — Report printer Procedure Program each item as follows: • PRINTER (Use the selective entry method) Select the printer to be used. BUIL T -IN (built-in printer) EPSON TM-295 EPSON TM-T88(3)/88(4) EPSON TM-U220/230 EPSON TM-T90 • AUTO CUTTER (Use the selective entry) Auto cutter function YES: Enables auto cutter function. NO: Disables [...]

  • Page 220

    — 218 — Remote printer (KP#1 thru KP#9) Procedure Program each item as follows: • PRINTER (Use the selective entry method) Select the printer to be used. EPSON TM-T88(3)/88(4) EPSON TM-U-220/230 EPSON TM-T90 BUIL T -IN (built-in printer) • AUTO CUTTER (Use the selective entry method) Auto cutter function YES : Enables auto cutter function. [...]

  • Page 221

    — 219 — Pole display Procedure Program the item as follows: • W AITING TIME (Use the numeric entry method) W aiting time until the message is displayed on the pole display (1 to 999) When you enter "0", no message is displayed.[...]

  • Page 222

    — 220 — GLU Code Programming Use the following procedure for GLU code programming: Procedure 1. In the SETTING window , select “15 GLU CODE.” • The GLU CODE window will appear . 2. Select any item from the following option list: 1 GLU: GLU/PBLU code Y ou can program the range of available guest check codes. Program each item as follows: ?[...]

  • Page 223

    — 221 — Customer Programming Use the following procedure for customer programming: Procedure 1. In the SETTING window , select “16 CUSTOMER”. 2. Select an option form the following option list: 1 CUSTOMER: Customer code 2 CUSTOMER PROGRAM: Customer programming The following illustration shows those options included in the customer programmi[...]

  • Page 224

    — 222 — Customer code Procedure Program each item as follows: • NAME (Use the character entry method) Enter a customer's name (max. 16 characters) • ADDRESS (Use the character entry method) On the second line, enter the customer's address (max. 40 charac- ters) • TEL# (Use the numeric entry method) Enter a customer's teleph[...]

  • Page 225

    — 223 — Negative Code File Programming Use the following procedure for negative code file programming: Negative code/Override status Y ou can program the negative code and its override status. Procedure Program each item as follows: • NEGA TIVE# (Use the numeric entry method) Negative code (max. 16 digits) • OVERRIDE (Use the selective entr[...]

  • Page 226

    — 224 — The DELETE window appears. • Press the CA/A T key . Message “ARE YOU SURE ?” appears. • Select “YES” and press the ENTER key . • T o cancel the deletion, select “NO” and press the ENTER key . To end the deletion procedure, press the CANCEL key .[...]

  • Page 227

    — 225 — Positive Code File Programming Use the following procedure for positive code file programming: Positive code Y ou can create/delete the positive code. Procedure Program the item as follows: • POSITIVE# (Use the numeric entry method) Positive code (max. 16 digits) NOTE • Y ou create a new code by entering the code, then pressing the [...]

  • Page 228

    — 226 — The DELETE window appears. • Press the CA/A T key . Message “ARE YOU SURE ?” appears. • Select “YES” and press the ENTER key . • T o cancel the deletion, select “NO” and press the ENTER key . To end the deletion procedure, press the CANCEL key .[...]

  • Page 229

    — 227 — Macro Key Programming Use the following procedure for macro key programming : Mode position/Auto key no. The Macro Key Function is used to run a series of instructions with a single key stroke. Y ou can program up to 15 modes auto key numbers for each macro key . Procedure Program the item as follows: • MACRO#1 thru MACRO#4 (Use the s[...]

  • Page 230

    — 228 — Function Key Programming Use the following procedure for the function key programming: Procedure 1. In the SETTING window , select “20 FUNCTION KEY”. • The FUNCTION KEY window will appear . 2. Select an option from the following option list: 1 FUNCTION MENU KEY : Function menu key 2 FUNCTION KEY : Function key The following illust[...]

  • Page 231

    — 229 — Function menu key Y ou can assign a maximum of 15 function keys to each of the 30 function menu keys. Y ou can also program the display menu titles for each function menu key . Pressing a function menu key displays its assigned function keys in the keyboard area, allowing you to use those function keys by touching. Setting a function me[...]

  • Page 232

    — 230 — Function menu key (continued) Setting a menu title Procedure 1. Select the desired function menu key from the function menu key list. 2. Select “2 MENU TITLE”. 3. Enter a text for the menu title. • MENU TITLE (Use the character entry method) T ext for the menu title Up to 16 characters can be entered. Some function menu keys have [...]

  • Page 233

    — 231 — Function key Y ou can program a display key text and a display key color function key . Procedure 1. In the FUNCTION KEY window , select "2 FUNCTION KEY". 2. Select a pertinent function key group. Selecting a function key group here allows you to jump to a function key listed close to the desired one. 3. Select the desired fun[...]

  • Page 234

    — 232 — Function menu key list For the function menu keys ( FUNC MENU to FUNC MENU30 ). the default settings are as follows. Function menu 01 key FUNC MENU Menu title: MISC MENU Function key#1: RCPT ON/OFF Function key#2: RA Function key#3: RA2 Function key#4: PO Function key#5: PO2 Function key#6: CA/CHK1 Function key#7: CA/CHK2 Function key#8[...]

  • Page 235

    — 233 — Capture Key Programming Use the following procedure for capture key programming: Capture key data Y ou can program max. 10 data capture keys for the capture data function. Procedure Program the item as follows: • CAPTURE01 thru 10 (Use the selective entry method) Select the desired data capture key from the list. • TEXT (Use the cha[...]

  • Page 236

    — 234 — Key Data Entry Job T able Programming Use the following procedure for key data entry job table programming: Capture job number Y ou can program a max. of 99 capture job numbers. Procedure Program each item as follows: • CAPTURE JOB# (Use the selective entry method) Select the pertinent capture Job number . (1 to 99) • MESSAGE#1 Thru[...]

  • Page 237

    — 235 — T ax Programming Use the following procedure for tax programming: Procedure 1. In the SETTING window , select “23 T AX.” • The T AX window will appear . 2. Select any option from the following options list: 1 T AX1: T ax1 2 T AX2: T ax2 3 T AX3: T ax3 4 T AX4: T ax4 5 T AX5: T ax5 6 DOUGHNUT EXPT : Doughnut exemption (for the Cana[...]

  • Page 238

    — 236 — T able tax Y our POS terminal has an automatic tax calculation feature which allows you to program four tax tables. Automatic tax calculations require you to program, in addition to tax tables, the tax status of each pertinent depart- ment, PLU, and function key . Sample tax table New Jersey tax table: 6% Range of sales amount Tax Minim[...]

  • Page 239

    — 237 — T able tax (continued) Procedure Program each item as follows: • T AX RA TE (Use the numeric entry method) T ax rate for the tax table (max. 7 digits: 0.0000 to 999.9999) • CYCLE (Use the numeric entry method) Range of the minimum breakpoint on a regular cycle for the tax table (max. 4 digits: 0.01 to 99.99) See the description of ?[...]

  • Page 240

    — 238 — Rate (%) tax Y ou can program a tax rate for each tax rate number . Procedure Program each item as follows: • T AX RA TE (Use the numeric entry method) T ax rate (max. 7 digits: 0.0000 to 999.9999%) • LOWER LIMIT (Use the numeric entry method) Lowest taxable amount (max. 5 digits: 0.01 to 999.99) Doughnut tax exemption (for the Cana[...]

  • Page 241

    — 239 — TRAINING Mode Selection Use the following procedure to select the training mode: TRAINING mode Y ou will use the TRAINING mode if you need to train someone in machine operations without any change in POS terminal's memory . Reports are not available. When the training is completed, exit this mode and put your POS terminal back into[...]

  • Page 242

    — 240 — Backup Data Send Programming Use the following procedure for backup data send programming: NOTE For more information, please consult your authorized SHARP dealer . Backup data send Y our POS terminal can send data to another device via RS232 for the purpose of backing up its program. Procedure Program each item as follows: • SEND DA T[...]

  • Page 243

    — 241 — Backup Data Receive Programming Use the following procedure for backup data receive programming: NOTE For more information, please consult your authorized SHARP dealer . Backup data receive Y our POS terminal can receive data from another device via RS232 which has previously received the data. Procedure Program the item as follows: •[...]

  • Page 244

    — 242 — PLU Updating (in the PGM1 Mode) The PLU UPDA TE option is primary used a supervisor or manager to change the PLU's unit price or name daily . Procedure To program a unit price or name for the PLU, proceed as follows: 1. In the PGM1 window , press the (UPDA TE) key or select the option “3 PLU UPDA TE”. • The PLU list will appe[...]

  • Page 245

    — 243 — Automatic Sequencing Key Programming If you program AUTO keys (automatic sequencing keys) for frequently performed key operations, you can enter those key operations simply by pressing the corresponding AUTO keys. Procedure To program automatic sequencing keys as follows: 1. Select the automatic sequencing key which you want to program.[...]

  • Page 246

    — 244 — Loading Dynamic UPC to the Main UPC File The UPC master file (main file) can be updated by loading the data in the dynamic UPC file to the UPC master file. Procedure To loading dynamic UPC, proceed as follows: 1. Select “4 D-UPC LOAD” from the PGM2 window . 2. Select “YES” or “NO”, and press the ENTER key .[...]

  • Page 247

    — 245 — SD CARD Mode In the SD CARD mode, you can save the data stored in your POS terminal into an SD card or load data from the SA card for various purposes. The types of data available in this mode are as follows: • Sales data • Electronic journal data • T -LOG data • Programming data • All RAM data Use the following procedure for [...]

  • Page 248

    — 246 — In each menu of this mode, you can perform the following operations: 1 SAVING 1 SAVE ONLY : Saves the following data of the POS terminal to the SD card. 1 SALES DATA 2 EJ DATA 3 T-LOG DATA 4 PROGRAMMING DATA 2 SAVE & CLEAR : Saves the following data of the POS terminal to the SD card and clears them from the POS terminal. 1 EJ DATA [...]

  • Page 249

    — 247 — Reading Stored Programs Y ou can read programs stored in the PGM1 or PGM2 mode. Program reading sequence To read those programs stored in the PGM1 or PGM2 mode, use the following procedure: 1. In the mode selection window , select the PGM1 or PGM2 and press the ENTER key . 2. Select “01 READING” from the PGM1 or PGM2 mode window to [...]

  • Page 250

    — 248 — Sample printouts • Departments (PGM1 or PGM2 mode) *W hen you take this report in the PGM1 mode, “PGM2” is replaced by “PGM1.” Unit price Group no. Age limitation CVM control character HALO/LALO Date Consecutive number Operating mode* Report type Dept. code Item label Tax status Server group no. SIF/SICS/Normal Validation prin[...]

  • Page 251

    — 249 — • PLU/UPC (PGM1 or PGM2 mode) Group nos. Base q'ty Price level 1 Report type Dept. code PLU code Scale status (compulsory/allowed/prohibited) Condiment entry to menu item (compulsory/non-compulsory) Condiment type/ non-condiment type Mode parameter (open & preset/preset/open/inhibit) Function programming 000002 Price shift (c[...]

  • Page 252

    — 250 — • Link PLU table (PGM2 mode) • Mix & Match table (PGM2 mode) • Condiment table (PGM2 mode) • Dynamic UPC (PGM2 mode) Report type Link PLU table no. Assigned PLU codes Report type Mix & Match table no. Price Base qʼty Report type Condiment table no. Assigned PLU codes Number of repeats Next table#[...]

  • Page 253

    — 251 — • Combo meal table (PGM2 mode) • Scale tare table (PGM2 mode) • UPC other (PGM2 mode) Report type Scale table no. Weight Report type Combo table no. Combo meal text Kitchen printer text Condiment entry to menu item (compulsory/non-compulsory) Print station/Priority group no./CVM control character Associated PLU text Associated PLU[...]

  • Page 254

    — 252 — • Functions (PGM1 or PGM2 mode) • Media (PGM2 mode) Report type Function text Amount HALO Type I=Item S=Subtotal Tax status Associated PLUs (max. 20 items) Group discount status (1/2/3) Key data entry job no. Amount Sign (plus/minus) HALO Key data entry job no. Rate Function programming (3) Function text (gross) Function text (refun[...]

  • Page 255

    — 253 — • Server (PGM1 or PGM2 mode) • Customer (PGM2 mode) • Customer control (PGM2 mode) • Negative no. (PGM2 mode) • Positive no. (PGM2 mode) Report type Server code Server name Linked GLU codes Function programming Net sales % • Manager (PGM2 mode)[...]

  • Page 256

    — 254 — • Optional features (PGM2 mode) To be continued Report type Setting[...]

  • Page 257

    — 255 — • Function text (PGM2 mode) To be continued To be continued Report type Function text (default) Text (preset)[...]

  • Page 258

    — 256 — • Department group text (PGM2 mode) • Server group text (PGM2 mode) • PLU group text (PGM2 mode) Report type Function text (default) Text (preset) Report type Function text (default) Text (preset) Report type Function text (default) Text (preset)[...]

  • Page 259

    — 257 — • Logo text (PGM2 mode) • Tax rate (PGM2 mode) • AUTO key (PGM2 mode) Report type Receipt logo text Header text for bill printer Footer text for bill printer Report type Start code End code Report type Tax no. Rate Cycle Lower tax limit Breakpoint amount Lower tax limit Doughnut tax exempt count Report type AUTO key no. Entry sequ[...]

  • Page 260

    — 258 — • Macro key (PGM2 mode) • Capture key (PGM2 mode) • Function menu key (PGM2 mode) • Capture job no. (PGM2 mode)[...]

  • Page 261

    — 259 — • Device configuration (PGM2 mode) • PLU menu key (PGM2 mode) Report type Image mode Printer type Title PLU menu key no. Menu PLU[...]

  • Page 262

    — 260 — • Direct key (PGM2 mode) Report type Key no. PLU code[...]

  • Page 263

    — 261 — Data Clear The DA T A CLEAR function is primarily used to clear data such as report data (T -LOG, capture data, transaction or hourly report, daily net sales, sign on/GLU used flag, offline account data, or electronic journal file data) in case some system trouble occurred occures. This data clear function should be used only when your [...]

  • Page 264

    — 262 — 14 0 C D Maker code Number system character Item code Check digit 3 C D NCD (or HRI) format 2 * * *** C D Item code Price Price check digit 4 C D (Free code) C D Maker code Item code Nation code 2 C D (Free format) 0 C D (Free code) Program the format in EAN NON-PLU. Universal Product Code (UPC) or European Article Number (EAN) UPC or E[...]

  • Page 265

    — 263 — EAN-13 • Ordinary EAN-13 code (used in source marking) • Specific EAN-13 code (flag 977, 978, 979) (used in the source marking: ISBM, ISSN) Here, you must enter a full 13digit number . • Internal code (used for in-store marking, flag character number: 20 through 29 and 02) Program the format in “EAN NON-PLU” in ARTICLE setting[...]

  • Page 266

    — 264 — Y our POS terminal uses a thermal printer . When the print head is heated to a certain level, printing is made on thermal paper . Operator Maintenance 15 In Case of Power Failure Even when power is lost, your POS terminal retains its memory contents and all information on sales entries. •W hen a power failure occurs while your POS ter[...]

  • Page 267

    — 265 — Cautions in handling the recording paper (thermal paper) • Use only paper as specified by SHARP . • Unpack the thermal paper just before you use it. •A void heat. The paper begins to develop color at around 70 C. •A void dusty and humid places for storage. Avoid direct sunlight. • The printed text on the paper can discolor und[...]

  • Page 268

    — 266 — Installing a paper roll Installing the receipt paper roll 1. Select the “REG” mode with the AC cord connected. 2. Remove the printer cover . 3. Check that the print head release lever is in its printing position. 4. Set the paper correctly as illustrated right in the paper roll location (receipt side) of the printer . 5. Insert the [...]

  • Page 269

    — 267 — Removing the journal paper roll 1. Remove the printer cover . 2. Press the key to feed the journal paper until all its printed part comes out. 3. Cut the paper and remove the take-up spool. 4. Cut the paper behind the printer and near the paper roll. 5. Press the key until the paper remaining in the printer comes out completely . 6. Rem[...]

  • Page 270

    — 268 — Prevention of paper jams Keep the following points in mind to prevent paper jams. • Do not touch the receipt while it is being printed. • Cut off the receipt after printing is finished. Y ou hear the cutter sound when printing is finished. • Pulling the receipt during pr inting ma y cause paper to jams. How to pull the receipt pap[...]

  • Page 271

    — 269 — Removing a paper jam Pull all the wa y forward Cutter unit Cutter open tab Precaution: Be very careful with the cutter , so as not to cut yourself. Never touch the print head immediately after printing, because the head may still be hot. 1. Remove the printer cover . 2. Remove the receipt paper , and if the paper jam is at the journal p[...]

  • Page 272

    — 270 — When the printed text is getting dark or faint, there may be paper dust adhering to the print head. Clean the print head as follows: Cleaning the Print Head 1. Select the OFF mode. 2. Remove the printer cover . 3. Pull up the print head release lever to the “up” position. 4. Remove the paper roll(s). 5. While pushing the cutter open[...]

  • Page 273

    — 271 — 2 1 Till Coin case Drawer The till in the POS terminal is detachable. After closing your business for the day , remove the till from the drawer and keep the drawer open. The 6-denomination coin case is also detachable from the till. T o detach the drawer , pull it forward fully with the till removed, and remove it by lifting it up. Remo[...]

  • Page 274

    — 272 — The following options are available for your POS terminal: For further information, contact your authorized SHARP dealer . Do not try to install any option yourself. 1. Remote customer display model UP-P20DPB 2. Remote drawer model ER-03DW(B7) or ER-04DW 3. Remote coin case model ER-55CC2 or ER-75CC3 4. RAM memory board model UP-S04MB2 [...]

  • Page 275

    — 273 — Specifications 17 Model External dimensions Wei ght Power source Power consumption Operating temperature Electronics Built-in battery Keyboard Display Customer display Printer T ype Printing speed Printing capacity Other functions Paper Width roll Max. diam. Quality Cash drawer Accessories UP-820N 14.1 (W)* X17.6 (D) X14.7 (H) in. (358([...]

  • Page 276

    NOTICE PLEASE BE SURE TO ASK ABOUT THE WARRANTY THAT AN AUTHORIZED DEALER EXTENDS TO YOU. In order to assure you, the end-user, of warranty protection, Sharp extends a limited warranty to each of its authorized dealers, and in turn requires each of its authorized dealers to extend its own warranty to you on terms that are no less favorable than tho[...]

  • Page 277

    SHARP CORPORATION UP-820N_MIF10[...]