Siemens 300 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Siemens 300, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Siemens 300 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

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First and foremost, an user manual of Siemens 300 should contain:
- informations concerning technical data of Siemens 300
- name of the manufacturer and a year of construction of the Siemens 300 item
- rules of operation, control and maintenance of the Siemens 300 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Siemens 300 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Siemens 300, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Siemens service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Siemens 300.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Siemens 300 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Hicom 300 optiset E basic s[...]

  • Page 2

    2[...]

  • Page 3

    3 User Guide Introduction .............................................................................................. 5 Standar d Features ................................................................................... 6 Inter nal and External Dialling ................................................................... 6 Dialling the Switchb[...]

  • Page 4

    4 Optional Features .................................................................................. 22 Individual Abbre viated Dialling ................................................................ 22 System Abbre viated Dialling ................................................................... 23 Stored Number Redial ......................[...]

  • Page 5

    5 Intr oduction This guide is designed to assist extension users on a Siemens Hicom 300 Communications System to use all authorised features. Your extension may not be authorised ∗ ∗ ∗ ∗ ∗ to use all features. The Siemens representative can confirm features that are available to you. Your extension may also be subject to trunk barring thu[...]

  • Page 6

    6 Internal and External Dialling Handset operation - lift handset, listen for internal dial tone - dial the required extension number or external number preceded by line access code (code is normally 0 ) Handsfree operation - do not lift handset - dial the required extension number or external number preceded by line access code (code is normally 0[...]

  • Page 7

    7 Call T ransf er You may transfer an internal or external call from your extension to any other extension or to the switchboard. Transfer to a Free Extension (Announcing the Call) - press Transfer key, listen for internal dial tone - dial the required extension or switchboard - when the extension or the switchboard answers, announce the call and r[...]

  • Page 8

    8 Enquir y Call This feature allows you to hold an existing call, dial another extension or even an external number, conduct a conversation without the original caller overhearing, and then return to the original caller. Activate Enquiry Call - press Transfer key, listen for internal dial tone - dial the required extension number or dial 0 and then[...]

  • Page 9

    9 T o ggling between Calls You have a call on the line and wish to make a second call and want to toggle between both calls. Activate Toggle - you are engaged on a call - press Transfer key, listen for internal dial tone - dial the required extension or external number or You have a call on the line and wish to answer a second call and want to togg[...]

  • Page 10

    10 8 W a y Conference This feature allows you to bring up to 7 parties into an existing conversation on your extension. The 7 parties could be external, internal or a mix of both. Activate Conference - you are engaged on a call - press Transfer key, listen for internal dial tone - dial the required extension or 0 and the external number - dial ∗ [...]

  • Page 11

    11 Call Pic kup The call pick up feature allows you to answer any ringing extension in your pickup group from your telephone. Activate Call Pickup An extension within your pickup group is ringing - Call Pickup LED flashes - a ping ring will also alert you to an incoming call - lift handset, listen for internal dial tone - press Call Pickup key - yo[...]

  • Page 12

    12 T ransf er a Second Caller Answer 2nd Call If you are busy on a call when the Call Pickup LED flashes and you wish to answer the waiting call. - ask existing caller to hold - press Call Pickup key - 1st call is placed on hold - 2nd call is now on line Transfer 2nd Call - press Transfer key, listen for internal dial tone - dial required extension[...]

  • Page 13

    13 Call P ark Calls may be parked on your optiset E basic for retrieval from your telephone, or any other digital telephone in your Call Pickup group which is equipped with a Park key. V V V V V Only 1 call per pickup group may be parked at a time. Park a Call - press Park key - Park LED flashes - replace handset - Park LED remains flashing Retriev[...]

  • Page 14

    14 Call Bac k Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back - Busy - called extension is busy - dial ∗ ∗ ∗ ∗ ∗ 22 - confirmation tone is heard - replace handset The system will automatically call you back when both your extension and the called extension are free. - lift[...]

  • Page 15

    15 Call Bac k - Cont’ d Cancel Call Back (Before Ring Back) - lift handset - dial # 22 - confirmation tone is heard - replace handset[...]

  • Page 16

    16 External Line Reser v ation Should you dial 0 for a line and receive busy tone, i.e. all lines are busy, you may reserve the first line to become free for your use. Activate External Line Reservation You have dialled 0 for an external line and receive a busy tone, do not replace your handset. - dial ∗ ∗ ∗ ∗ ∗ 22 - listen for confirmati[...]

  • Page 17

    17 Fixed Call Forwar ding Your line can be forwarded to a fixed destination for answering. This can be to either a Digital, analogue extension or external number. Programme or Change Fixed Call Forwarding - press Programme key - press Call Forward key twice or dial ∗ ∗ ∗ ∗ ∗ 11 - dial required extension number or 0 and external number - p[...]

  • Page 18

    18 V ariable Call Forwar ding This is a temporary Call Forwarding feature which allows you to divert all your calls to a destination of your choice and will override your Fixed Call Forwarding destination. Programme Variable Call Forwarding - press Programme key - press Call Forward key once only or dial ∗ ∗ ∗ ∗ ∗ 10 - dial required exten[...]

  • Page 19

    19 Electr onic T elephone Loc k This feature allows you to lock your extension, by dialling your PIN , which prevents unauthorised use of your extension. The PIN assigned to your extension will be provided by your System Administrator. Lock your Extension - dial ∗ ∗ ∗ ∗ ∗ 21 and your PIN Your extension will now be restricted to local or i[...]

  • Page 20

    20 Mobile Class of Ser vice This feature allows you to activate your own Class of Service (barring level) on any extension. Activate Mobile Class of Service - dial ∗ ∗ ∗ ∗ ∗ 25 and your PIN Calls will now register against your name on the Telephone Management System. Cancel Mobile Class of Service - dial # 25 V V V V V Should you forget t[...]

  • Page 21

    21 Follow Me This feature allows you to activate call forwarding at a remote extension to enable calls to follow you from extension to extension. Activate Follow Me When you arrive at the remote extension where you wish to receive calls made to your extension. - lift handset, listen for internal dial tone - dial ∗ ∗ ∗ ∗ ∗ 25 and your PIN [...]

  • Page 22

    22 Individual Abbre viated Dialling In addition to the System Abbreviated dialling lists you may programme 10 additional numbers, under the dial keypad digits 0-9, for your exclusive use. These numbers will, however, be subject to any trunk barring limits which apply to your extension. Programme numbers - press Programme key - dial ∗ ∗ ∗ ∗ [...]

  • Page 23

    23 System Abbre viated Dialling The system allows for the storage of 16000 external telephone numbers divided into 16 groups, each containing 1000 numbers. You can have access to any 2 groups i.e. 2000 numbers. By utilising the system abbreviated dialling you will be permitted to dial specific numbers that would be outside your normal trunk barring[...]

  • Page 24

    24 Stored Number Redial This feature allows you to store any number for later re-dialling. The number may be stored for as long as required. Store a Number You have dialled a number and have not been answered or the number is busy, do not disconnect. - dial ∗ ∗ ∗ ∗ ∗ 19 - listen for confirmation tone - replace the handset Redial the Numbe[...]

  • Page 25

    25 Timed Reminder This feature allows an extension to store one timed reminder. The system will then call the extension at the required time. Programme Timed Reminder - press Programme key - dial ∗ ∗ ∗ ∗ ∗ 23 - dial required time e.g. 0945 for 9:45 am 1430 for 2:30 pm Reminder Callback - telephone rings with special callback ringing - lif[...]

  • Page 26

    26 Night Ser vice When the night bell rings - lift handset - dial ∗ ∗ ∗ ∗ ∗ 88 - you are now connected to the caller Check with System Administrator if any other type of Night Service is operational.[...]

  • Page 27

    27 K e y Settings (+/–) The Plus and Minus keys allow for the individual setting of the levels of speech, ringing and ring tones. Change Speech Volume - whilst busy on a call - press + or – keys to adjust Speech volume - press + and – keys simultaneously to store setting Change Ringing volume or Ring Tone frequency - Do not lift handset - pre[...]

  • Page 28

    28 Siemens Telecommunications (Pty) Ltd. Private Bag X71 Halfway House 1685 Quic k Reference e n i L e d i s t u O0 e l b a i r a V d r a w r o F l l a Cg o r P * g o r P . o n & 0 1 r o t a r e p O9 l e c n a c -0 1 # p u k c i P l l a C * 3 3 d e x i F d r a w r o F l l a Cg o r P * g o r P . o n & 1 1 e c n e r e f n o C y a W 8 * 1 3e t[...]