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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Siemens hearing systems, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Siemens hearing systems one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Siemens hearing systems. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Siemens hearing systems should contain:
- informations concerning technical data of Siemens hearing systems
- name of the manufacturer and a year of construction of the Siemens hearing systems item
- rules of operation, control and maintenance of the Siemens hearing systems item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Siemens hearing systems alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Siemens hearing systems, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Siemens service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Siemens hearing systems.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Siemens hearing systems item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
ARTIS TM ARTIS e2e TM User Guide Custom hearing syst em s 240605401_Siemens_ARTIS_ITE_GB 19.12.2005 10:35 Uhr Seite 1[...]
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Page 2
2 Congratulations ! As the owner of a new hearing syst em, you ma y once again enjoy the sounds of y our environment, and con versation with your family and friends. These instructions as well as guidance from y our hearing instrument specialist will help you understand how y our new hearing system works. In this guide, you’ll find instructions o[...]
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Page 3
3 Contents Page Description of y our ARTIS custom hearing system 4 Battery inser tion and removal 5 Inserting and removing your cust om hearing system 8 T urning your hearing syst em on and off 10 e2e wireless TM f or ARTIS e2e systems 11 Using the program butt on 13 Using the volume contr ol 15 Using the telephone 16 Maintenance and car e 18 Impor[...]
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Page 4
4 Description of y our ARTIS custom hearing sy stem Y our hearing system is individually manufactured accor ding to the shape of your ears or ear canals. 1. First Microphone 2. Second microphone T winMic TM (optional) 3. Battery compartment 4. Program butt on (optional) 5. V olume control (op tional) 6. V ent 7. Removal cord (op tional) Each hearin[...]
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Page 5
5 Inserting the batter y : Befor e using your hearing instru- ment, place the battery into the bat- tery compar tment door . Using the fingernail of either your thumb or index finger , pull the tab on the bat- tery compar tment door outward until the door swings open all the way (see illustration). Batter y inser tion and removal Handling the batte[...]
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Page 6
Place the proper size batt er y into the battery compar tment door , making sure that the "+" symbol on the smoo th side of the battery matches the "+" symbol on the edge of the battery compartment door , as shown in the illustration. (Ask your hearing instrument specialist if you ha ve questions about the correct batt er y size[...]
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Page 7
7 Caution: K eep batteries and instruments aw ay from the reac h of small children. Batteries can be harmful if swallo wed. If swallo wed consult a ph ysician or a hospital immediately . Change the batteries when an y of the following occur: - volume becomes softer or weak - you hear a battery signal beep - you see em pty batter y status on the dis[...]
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Page 8
8 Inser ting and remo ving y our custom hearing sy stem Hold the hearing instrument with your thumb and index finger , carefully push the instrument in the ear canal. Gently work it into its proper position b y slightly twisting until it is firmly seated. Lightly press in ward for a secur e and comfortable fit. Y ou may find it helpful t o pull you[...]
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Page 9
9 T o remo ve the hearing instrument, push lightly on the back of your ear to help loosen it or pull gently on your ear . Then using your inde x finger , slowly pull the hearing instrument from y our ear . The complet ely -in-the-canal hearing instruments can be remov ed by pulling the small removal cor d towar d the back of your head. Caution: Nev[...]
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Page 10
10 T urning y our hearing syst em on and of f Using the batter y compartment Insert a batter y into y our ARTIS hearing instrument and com- plet ely close the compartment to turn the instrument on. T o turn the instrument off using the batter y compartment, open the compartment completely . Using the program button Y our hearing instrument may also[...]
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Page 11
11 e2e wireless TM f or ARTIS e2e syst ems Unique to y our ARTIS e2e hearing system is the e2e (ear -to-ear) wireless TM t echnology . The wireless functionality: - Automatically adjusts the system t o change both hearing instruments simultaneously to adapt t o different list ening situations. - Allows use of accessories including the ePock et (bi-[...]
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Page 12
12 ePoc k et TM accessor y f or ARTIS e2e syst ems Wireless remote control - ePock et TM (accessor y) With the wireless function y ou also hav e the possibility of using the ePock et (bi-directional remo te control) fr om Siemens. With it, you can change the pr ogram and volume of your hearing syst em and read out the syst em settings. For further [...]
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Page 13
13 Using the program butt on Y our ARTIS hearing system can hav e up to 4 pr ograms. They can be selected with the pr ogram button. For ARTIS e2e systems The programs can be c hanged with the ePock et. (For instructions on selecting programs with the ePock et, refer t o the ePocke t user guide). These programs c hange the characteristics of the sou[...]
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Page 14
14 Using the directional microphone system (where provided) According t o your hearing needs, your ARTIS hearing syst em can be adjusted t o focus on those sounds in front of y ou (directional mode) when you ar e having a face-to-face conv ersation in a noisy environment. The hearing system can also be adjusted when y ou are in quie ter envir onmen[...]
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Page 15
V olume control Y our ARTIS hearing system is ful ly automatic. Ther e is no need to manually adjust the v olume control. How ever , if y ou prefer manual volume contr ol, your ARTIS hearing system can be prog rammed for manual adjustment, too. If your syst em is programmed f or manual adjustment, the wheel-shaped volume contr ol can be rotat ed cl[...]
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Page 16
16 Using the telephone Automatic telephone program (Not all syst ems) With A utoPhone functionality , your Artis hearing system will automa- tically switch to the t elephone pro- gram when you hold a hearing- instrument-compatible-telephone handset near t o your hearing ins- trument. When you ha ve finished speaking on the phone and you mov e the t[...]
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Page 17
17 Note: Magnets can pose risks to electr onics and magnetic st orage mediums when placed in close pro ximity. T ake car e not to set magne ts near computers, color monit ors, television se ts, floppy discs, video/audio tape and ot her electronic equipment. K eep magnets aw ay fr om the reach of childr en. If swallowed consult your ph ysician. Magn[...]
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Page 18
18 Maintenance and care Y our new ARTIS hearing syst em is a highly sensitive system. Proper car e and handling will ensure best possible performance. If soreness or skin irritation dev elops in the ear , discontinue wearing your hearing syst em, and bring it to y our hearing instrument specialist. Minor fit adjustments and polishing can often corr[...]
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Page 19
19 3. Occasionally bring your hearing system t o your hearing instrument specialist to change the wax guar d, clean the venting channel, the microphone and sound outle ts, and for general syst em maintenance. Y our hearing instrument specialist will make sur e that the hearing system functions corr ectly and fits properly in y our ear . Care tips: [...]
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Page 20
20 Impor tant not es • Never expose your hearing syst em to extr eme temperatur es or high humidity. Do no t store it in direct sunlight. Do not wear it when taking a show er or when applying hairspray . • As with all electrical, non gas-encapsulated syst ems, the hearing system must no t be operated in explosion- endangered r ooms. • Do not [...]
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Page 21
21 T roubleshooting tips Y our ARTIS hearing system is an extr emely reliable device. Howe ver , should a problem occur , this can usually be corrected quickly . Use this trouble shouting guide t o sor t out simple problems. PROBLEM CAUSE POSSIBLE SOLUTION System has no Batt er y polarity Make sur e battery is sound rev ersed inserted correctly Wea[...]
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Page 22
22 PROBLEM CAUSE POSSIBLE SOLUTI ON Clogged with wax Clean your instruments or excessiv e wax or see your hearing in ears instrument specalist Sound is V olume control too Lower volume distorted or high (if present) intermittent Weak batt er y Replace batt er y “Buzzing” or Battery compartment Gently close the “whistling” is not comple tely[...]
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Page 23
23 240605401_Siemens_ARTIS_ITE_GB 19.12.2005 10:35 Uhr Seite 23[...]
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Page 24
Siemens Audiologische T echnik GmbH Gebbertstraße 125 9 1 058 Erlangen Germany www .hearing-siemens.com Order -No.: A91100-M5100-1185-02-7600 Printed in Germany 1205.CG 1014 5375 Subject to change without prior notice. 0123 With the CE marking Siemens confirms compliance with the European Dir ective 93/42/EEC concering medical devices. Within the [...]