Siemens HiPath Xpressions Unified Messaging manual

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First and foremost, an user manual of Siemens HiPath Xpressions Unified Messaging should contain:
- informations concerning technical data of Siemens HiPath Xpressions Unified Messaging
- name of the manufacturer and a year of construction of the Siemens HiPath Xpressions Unified Messaging item
- rules of operation, control and maintenance of the Siemens HiPath Xpressions Unified Messaging item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Siemens HiPath Xpressions Unified Messaging alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Siemens HiPath Xpressions Unified Messaging, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Siemens service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Siemens HiPath Xpressions Unified Messaging.

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It is mostly in the manuals where we will find the details concerning construction and possibility of the Siemens HiPath Xpressions Unified Messaging item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    User Manual HiPath Xpressions Unified Messaging s[...]

  • Page 2

    This ma nual des crib es the entir e functi on range o f HiPath Xpr essio ns. The modular desig n of HiPath Xpress ions me ans tha t all f uncti ons may not b e instal led on your system . The funct ions descr ibed in thi s manual , there f ore, may not be available. Please ask your s ystem a dminis trator if you would like to find o ut which funct[...]

  • Page 3

    bhbIVZ.fm A31003-S2330 -B690-2-7619, January 20 03 HiPath Xpressions V3.0, Operating Manual 0-3 Nur für den internen Gebrauch Content s Contents 0 1 Uni fied Mes saging wit h HiPa th Xpres sions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -1 1.1 O verview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    Content s Nur für den internen Gebrauch A31003-S2330-B690- 2-7619, January 2003 0-4 HiPath Xpressions V3 .0, Operatin g Manual bhbIVZ.fm 2.5 O utlook 2 002 in Exchang e Oper ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21 2.5.1 System Require ments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    bhbIVZ.fm A31003-S2330 -B690-2-7619, January 20 03 HiPath Xpressions V3.0, Operating Manual 0-5 Nur für den internen Gebrauch Content s 2.6. 11.1 S ending a Voice M essag e to a Contac t . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-54 2.6. 11.2 S ending a Voic e Mess age to the Or iginato r of a Mess age. . . . . . . . . . . . . 2- 54 2[...]

  • Page 6

    Content s Nur für den internen Gebrauch A31003-S2330-B690- 2-7619, January 2003 0-6 HiPath Xpressions V3 .0, Operatin g Manual bhbIVZ.fm 2.8.5 .1 Comp osing M essag es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-89 2.8.5 .2 Inse rting F ile Atta chments . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 7

    bhbIVZ.fm A31003-S2330 -B690-2-7619, January 20 03 HiPath Xpressions V3.0, Operating Manual 0-7 Nur für den internen Gebrauch Content s 2.9.6 Genera l Proc edure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-115 2.9.6.1 Navig ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 8

    Content s Nur für den internen Gebrauch A31003-S2330-B690- 2-7619, January 2003 0-8 HiPath Xpressions V3 .0, Operatin g Manual bhbIVZ.fm 3.1.9 .1 Rep eating System A nnoun cemen ts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 3.1.9 .2 Req uesting Help (P honeM ail) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 9

    bhbIVZ.fm A31003-S2330 -B690-2-7619, January 20 03 HiPath Xpressions V3.0, Operating Manual 0-9 Nur für den internen Gebrauch Content s 3.3.4 Call Forward ing ( CF, Forw ard Ac cess) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-80 3.3. 5 A Quic k Refe renc e Guid e to the Menu s and K ey Se quence s. . . . . . . . . . . . . . [...]

  • Page 10

    Content s Nur für den internen Gebrauch A31003-S2330-B690- 2-7619, January 2003 0-10 HiPath Xpressions V3 .0, Operatin g Manual bhbIVZ.fm[...]

  • Page 11

    A31003-S2330-B69 0-2-7619, J anuary 2003 HiP ath Xpression s V3.0, User Manual 1-1 Unifi ed Messagi ng with HiPath Xpre ssions Overv iew 1 Unified Messaging with HiP ath Xpressions 1.1 Overview HiPath Xpress ions is a ma il ser ver for unifie d messagi ng. Hi P a th Xpressi ons i ntegrat es al l mai l ser vice s for v oice ma il, fax-mail , e-mai l[...]

  • Page 12

    Unif ied Me ssag ing wi th HiP ath Xpre ssions A31003-S2 330-B690-2-7619, J anuary 2003 1-2 HiPat h Xpressions V3.0, User Manual Difference s Between E- Mail, V o ice Mail and F ax Mail 1.2 Differences Between E-Mail, V oice Mail an d Fax Mail All mess ages sto red in HiPa th Xpr essions a re e-m ail me ssages . Y our e-m ail clien t, th eref ore, [...]

  • Page 13

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 1-3 Unifi ed Messagi ng with HiPath Xpre ssions Preparat ions o n Y o ur T eleph one/P ABX 1.4 Pre parat ions o n Y our T eleph one/ P ABX For the o ptimal u se o f your mai lbox, set the cal l forwardin g or CFN R func tion for th e voice and fax ser vic es. V oice or f[...]

  • Page 14

    Unif ied Me ssag ing wi th HiP ath Xpre ssions A31003-S2 330-B690-2-7619, J anuary 2003 1-4 HiPat h Xpressions V3.0, User Manual User -spe cific da ta 1.5.3 Data f or telephone access via VMS Y ou can chang e y o ur p ass w ord f or teleph one ac cess to the mailbo x. Y ou sh ould not write do wn this password in t he in terest s of secur ity . 1.5[...]

  • Page 15

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 1-5 Unifi ed Messagi ng with HiPath Xpre ssions User-s pecif ic data Y o u can cha nge your pas sword f or tele phon e access to the ma ilbox. Y o u shoul d not wr ite down this pa ss word in t he interes ts of s ecurity . WebClient URL Online doc ument ation URL HiP ath[...]

  • Page 16

    Unif ied Me ssag ing wi th HiP ath Xpre ssions A31003-S2 330-B690-2-7619, J anuary 2003 1-6 HiPat h Xpressions V3.0, User Manual User -spe cific da ta[...]

  • Page 17

    A31003-S2330-B69 0-2-7619, J anuary 2003 HiP ath Xpression s V3.0, User Manual 2-1 Mailbox Processin g on the PC and the E-Mai l Serv ice 2 Mailbo x Processing on the PC and the E-Mail Service This ch apte r descr ibes the PC acc ess t o your HiP ath Xpres sions ma ilbo x. Us ing y our PC , HiPath Xpress ions pr ovides you wit h a stand ard acce ss[...]

  • Page 18

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-2 HiPat h Xpressions V3.0, User Manual HiP ath Xpre ssions Client ● sendin g a fax message t o the or igi nator of a messag e ● sendin g a fax message f rom the E xchange address book ● sendin g a fax message f rom Micr osoft Office app licat io[...]

  • Page 19

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-3 Mailbox Processin g on the PC and the E-Mai l Serv ice Netsca pe Me ssen ger 2.2.2 Setting up an Account in Netscape Access to your HiPath Xpre ssio ns mail box using Ne tscape Communicat or is perfor med usin g a pr ofile create d in N etscap e C ommun icato r . Y o[...]

  • Page 20

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-4 HiPat h Xpressions V3.0, User Manual Netscap e Messeng er Now click Mail Server s . In t he Ma il Servers window , sel ect the Ed it... opti on und er Incomi ng Mai l Ser vers and e nter the ser ver na me and your us er name. Y ou must sel ect IMAP [...]

  • Page 21

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-5 Mailbox Processin g on the PC and the E-Mai l Serv ice Netsca pe Me ssen ger Now enter your user name and the address of the Hi P a th Xpre ssions se r ver as the Ou tgoing Mail Ser ver in the Ma il Servers wind ow . The op tions l isted are not su ppor te d and may [...]

  • Page 22

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-6 HiPat h Xpressions V3.0, User Manual Netscap e Messeng er When u sing the first t wo po ssibiliti es , clic k Get Msg an d the pa ssword entr y di alog a ppea rs. In the la st c ase, the i nput w indo w op ens i mmed iately . Enter y our HiP ath X p[...]

  • Page 23

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-7 Mailbox Processin g on the PC and the E-Mai l Serv ice Netsca pe Me ssen ger 2.2.4 .3 Rou ting Shor t Mes sages to a Mobile T eleph one All e- mail messa ges that you send via the HiPath Xpress ions s er ver to an SMS ad dres s are recei ved by the recip ient as shor[...]

  • Page 24

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-8 HiPat h Xpressions V3.0, User Manual Micr osoft Out look Expres s Select the addr ess book to be i mpor te d in th is window . Clicki ng Open i mpor ts th e HiPath Xpressi ons address book . 2.3 Microsoft Outlook Express The descr ipt ions in t his [...]

  • Page 25

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-9 Mailbox Processin g on the PC and the E-Mai l Serv ice Micro soft Outl ook Ex pres s The Int er net Conne ction Wizar d is star ted. Ent er the na me that i s to appea r in the From field in the r ecipi ent’s inbox.[...]

  • Page 26

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-10 HiPat h Xpressions V3.0, User Manual Micr osoft Out look Expres s Enter your HiP ath X pressions e-mail ad dress i n the next wind ow .[...]

  • Page 27

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-11 Mailbox Processin g on the PC and the E-Mai l Serv ice Micro soft Outl ook Ex pres s Set the na me of y our incomin g mail se rver to IMA P . Enter t he HiP a th Xpres sions ser v er as th e incomi ng and ou tgoin g mail ser ver .[...]

  • Page 28

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-12 HiPat h Xpressions V3.0, User Manual Micr osoft Out look Expres s Enter your HiPath Xpression s user n ame as t he IMA P accou nt name. Enter your HiPath Xpres- sions password as t he pas sw ord. The Lo g on u sing S ecure Password Authenticat ion [...]

  • Page 29

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-13 Mailbox Processin g on the PC and the E-Mai l Serv ice Micro soft Outl ook Ex pres s The acco unt f or acce ssing your HiP ath Xpre ssions mailb ox is no w set up . Clic k Finis h . 2.3.3 Receiving Messages with Microsoft Outlook Express T o re ceiv e messag es f or[...]

  • Page 30

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-14 HiPat h Xpressions V3.0, User Manual Micr osoft Out look Expres s 2.3.4 Sending Messages with Micro soft Outlook Express All mess ages tha t you creat e and send using Mi crosoft Outloo k Expres s are nor m al e-mail messages. The H iP ath Xpre ssi[...]

  • Page 31

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-15 Mailbox Processin g on the PC and the E-Mai l Serv ice Micro soft Outl ook Ex pres s T o im port the addr ess book, y ou mu st perf orm the f ollowi ng s teps: Selec t File → Import → Addres s Boo k . Selec t T ext File (Comma Separat ed V a lues) i n the Addre [...]

  • Page 32

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-16 HiPat h Xpressions V3.0, User Manual Micr osoft Out look Expres s[...]

  • Page 33

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-17 Mailbox Processin g on the PC and the E-Mai l Serv ice Micros oft Outlo ok in In ternet Mai l Oper ation 2.4 Microsoft Outlook in In ternet Mail Operation The d escr iptio ns in this chapt er are b ased on Mi crosof t Outl ook 2000 . Using Ou tlo ok 2000 (Outl ook X[...]

  • Page 34

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-18 HiPat h Xpressions V3.0, User Manual Micr osoft Outloo k in Internet Mail Oper ation 2.4.3 Receiving Messages with MS Outlook (Internet Operation) T o rece ive messages f or the c onfigu red e-ma il acco unt, s tar t Outl ook an d s witc h to th e [...]

  • Page 35

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-19 Mailbox Processin g on the PC and the E-Mai l Serv ice Micros oft Outlo ok in In ternet Mai l Oper ation 2.4.5 Importing the HiP ath Xpressions Address Book into MS Outlook (Internet Operation) The HiPath Xpressions address book can be obta ined fro m y our sys tem [...]

  • Page 36

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-20 HiPat h Xpressions V3.0, User Manual Micr osoft Outloo k in Internet Mail Oper ation Select Comma Se para ted V alues (Windo ws) in the Import a Fi le di alog bo x and clic k Next . Enter t he impor t addres s book. Select the Replac e du plicate s[...]

  • Page 37

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-21 Mailbox Processin g on the PC and the E-Mai l Serv ice Outloo k 2002 in Exchang e Operati on Select the Contact s destinat ion folder. Clicking Next imports the HiP at h Xpres sions a ddress book. 2.5 Outlook 200 2 in Exchange Operation Outloo k 20 02 (Ou tlook X P)[...]

  • Page 38

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-22 HiPat h Xpressions V3.0, User Manual Outloo k 2002 in E xchange Ope ration 2.5.2 Receiving Messages All mess ages whi ch you receive via Hi P ath Xpress ions can be found in your Exc hange mai lbox inbo x. Origina l v oice and f ax messag es a re r[...]

  • Page 39

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-23 Mailbox Processin g on the PC and the E-Mai l Serv ice Outloo k 2002 in Exchang e Operati on 1. In your e- mail clie nt, sel ect th e command for cr eatin g a new messag e. 2. Ent er the r ecip ient’s address in the To . . . box. Pleas e ob ser ve the f ollowing r[...]

  • Page 40

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-24 HiPat h Xpressions V3.0, User Manual Outloo k 2002 in E xchange Ope ration 2.5.3. 2 Adding HiPath Xpr essio ns Addresse s to the Mi crosoft Excha nge Addre ss Book Adding an SM S address If y ou wan t to sen d SMS mess ages to one particular us er [...]

  • Page 41

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-25 Mailbox Processin g on the PC and the E-Mai l Serv ice Outloo k 2002 in Exchang e Operati on The "MR S Addr ess" ty pe is o nly a v ailab le if the HiP a th Xpre ssions Ex change C onne ctor is installe d. I f this conn ector i s no t inst alled on y our s[...]

  • Page 42

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-26 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions 2.5.3. 3 Other Hi P ath Xpressi ons Address es In ad ditio n to S MS add ress es, yo u can a lso c ontact ● HiP ath Xpr essions us ers: [M RS:<s erver name >/<[...]

  • Page 43

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-27 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions The Hi P ath Xpre ssions Outlo ok Ext ensions can be us ed f or e-mail opera tion with a Micr osoft Exchan ge se rver (re f erred to bel ow as Exchan ge mail operation ) [...]

  • Page 44

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-28 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions 2.6.2 Installation The HiP ath Xp ress ions Out look Extens ions ar e installed on y our PC wit h a s etup pr og ram. There ar e two setup programs. One set up program i[...]

  • Page 45

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-29 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions Duri ng th e setup, you ca n sele ct or exclude the following s er vices and featur es for inst allat ion: Callb ack : ● init iati on of a teleph one ca ll to a c ontac[...]

  • Page 46

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-30 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions hing fo r a u ser in the global Exchange ad dresse s ● search ing for a user in the gl obal Ex change addre sses ● calli ng a user ● sendin g a mess age (e- mail, [...]

  • Page 47

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-31 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions 2.6.3 Uninstallation The Hi P ath Xpre ssions Outloo k e xtens ions can be uni nstall ed und er Control Panel → Add/ Remove Programs → HiPath Xpre ssions Outlo ok Ext[...]

  • Page 48

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-32 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions 2.6.4 Starting Micr osoft Outl ook During the firs t start of Micro soft Outlo ok afte r the in stall ation y ou will be ask ed f or data rela ting to the co nnec tion; [...]

  • Page 49

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-33 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions 2.6. 4.2 Option s Defin e whethe r inco ming voice me ssages a re to be played back using yo ur PC sou nd syst em or on a tel ephone by se lecti ng one o f the o ption bu[...]

  • Page 50

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-34 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions 2.6.4.4 Creati ng Input Forms If th e SMS , f ax or voic e compon ents hav e been selec ted f or install ation, a f orm will be creat ed f o r ea ch in y our Personal Fo[...]

  • Page 51

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-35 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions 2.6. 5.2 Me ssage Form at If you are u sing In ter net mai l operat ion, you sh ould select "plain text" as the mes sage for mat when s ending messag es ( To o [...]

  • Page 52

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-36 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions 2.6.5. 3 The HiPath Xpr essions T a b In Micros oft Outloo k, in th e di alog To o l s → Option s... in the Hi P a th Xpressio ns tab (ref erred to be low as HiPath Xp[...]

  • Page 53

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-37 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions 2.6.6 Callback T o us e the f eatures off ered by th is service , the numbe r of yo ur ph one m ust be m anage d in the HiP ath Xpression s ser ver . In addi tion, you mu[...]

  • Page 54

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-38 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions 2.6.6. 3 Calli ng From the Exchan ge Addres s Book Y ou can open t he Excha nge addr ess book by clicking the Addr ess Book bu tton i n the standa rd tool bar. If you ha[...]

  • Page 55

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-39 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions 2.6.8 Shor t Message Service (SMS) Y ou c an op en the f or m for creatin g a new SMS by cli cking the New Sh ort Message but to n in the toolba r . E nter th e mobi le t[...]

  • Page 56

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-40 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions 2.6.8. 2 Send ing an SM S to the Ori ginat or of a Mess age If you have select ed a messag e in any folder , for which the or iginat or has a mo bile te le- phone number[...]

  • Page 57

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-41 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions 2.6.9 Fax Messages Y o u can ope n the sta ndard for m for creati ng a new e-mai l messag e by clicking t he New Fax Message b utton. Enter the recipie nt’ s f ax n umb[...]

  • Page 58

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-42 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions 2.6.9. 1 Send ing a Fax Messag e to a Conta ct If you have selec ted a conta ct in th e cont act fold er who has an en tr y in the Busine ss Fa x field, this numb er wil[...]

  • Page 59

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-43 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions File → Send T o → Mail Re cipi ent (as Att achment )... (This e xample applies to Off ice 2000 . F or older v ersions of Off ice , use onl y File → Send T o → E-m[...]

  • Page 60

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-44 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions 2.6.9. 5 Send ing a Fax Messag e From Y our Workstation If you want to send a do cument from your wor kstati on (Desk top or Exp lorer ) as a f ax mes sage, cli ck on th[...]

  • Page 61

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-45 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions 2.6. 9.6 Vie wing Fax Messages If you r eceive a n ew f ax me ssage, i t is di splayed in you r inbox wit h a fax ic on . If you open the m essage, th e fax f or m opens [...]

  • Page 62

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-46 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions By c lick ing th e Thumbnail View button , y ou can ch ange to th e thumb nail vi ew . If y ou click on a page w hile in thum bnail v iew , the page is di spla yed in th[...]

  • Page 63

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-47 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions 2.6. 9.7 Ans we ring/F orwar ding a F ax Messa ge wi th An notati ons When you Answe r a fax messag e or Forward with an notation , yo u can add an no- tati ons to th e p[...]

  • Page 64

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-48 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions Y ou can chan ge the pr oper ti es of th e relevant tool (f or example, co lor) by r ight- clicking th e mouse. Annotat ed page s are ide ntifi ed in th e thumbn ail vi [...]

  • Page 65

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-49 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions 2.6.10 Fax- on-Demand During a f ax retrie val the f ax funct ion is use d in the r e v erse wa y , which mean s that th e f ax mes- sage i s not se nt to a recipi ent bu[...]

  • Page 66

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-50 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions The wind ow shr inks a fter you click OK . The b utto n is no w labe lled with the nam e yo u spec ified f or the rem ote stat ion f or f ax on dema nd. In thi s way you[...]

  • Page 67

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-51 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions 2.6. 10.2 Retri ev ing a F ax Retrie ve a fa x b y clic king F ax on dem and . The Fax on demand windo w opens . Now cl ick the b utton that co ntains th e name of the re[...]

  • Page 68

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-52 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions 2.6.11 V oice Messages Y ou ca n ope n a f or m f or crea ting a ne w v oic e mess age by clic king the Ne w V oic e Messag e b utton in t he toolb ar . Enter the rec ip[...]

  • Page 69

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-53 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions that you can only record a voice mess age usin g your PC so und syst em and a micro- phone. It is not possible t o record a voice messag e using the tel ephone.By clickin[...]

  • Page 70

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-54 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions 2.6.11 .1 Se nding a V oice Message t o a Contact If you h av e sel ected a cont act w ho is i n a co ntact f older and has an entr y in th e E-mai l fie ld, this addr e[...]

  • Page 71

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-55 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions 2.6. 11.4 Pla ying Bac k a V oice Messa ge If you rece ive a new v oice mes sage, it is displayed in your inbox with a voice message ic on . If you open the messa ge, the[...]

  • Page 72

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-56 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions Y ou can pl ay back the voice me ssage o n your PC sound s ystem by c licking the Start b utton . Using the Rewind and Forwa r d bu ttons , you ca n re wind or f orwar d[...]

  • Page 73

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-57 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions 2.6. 11.5 Forw ar ding a Me ssage with a V oice Comm ent If you op en any mes sage (e-mai l, fax, etc .), you c an add a voice co mment an d then f orward it by cli c kin[...]

  • Page 74

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-58 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions[...]

  • Page 75

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-59 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions 2.6.12 Address Book Y ou can open th e ad dress book by clic king the Fin d b utton in t he Micros oft Ou tlook s tan- dard to olba r .[...]

  • Page 76

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-60 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions Enter t he begin ning of the us er’ s name you are lookin g for in the na me fiel d. If you cl ick the Search bu tton, all th e subs cribers f ound a re liste d in the[...]

  • Page 77

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-61 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions 2.6.13 Client Assistant Clic king t he Client Assi stant b utton s tarts the con figur ation prog r am f or your HiP ath Xpress ions mai lbox using your defaul t browser [...]

  • Page 78

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce A31003-S2 330-B690-2-7619, J anuary 2003 2-62 HiPat h Xpressions V3.0, User Manual HiP ath Xp ressio ns Out look Exte nsions 2.6.14 .3 Proble ms with SMS, Fax and V o ice Mess ages Descrip tion of error: Aft er sen ding an SMS , fax or v oice me ssage from M icroso ft Ou tloo k, an e rror mess[...]

  • Page 79

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-63 Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpressio ns O utlook Exte nsions 2.6.15 Impor t from Internet Mail If you own e -mail ac counts on oth er ser vers, you can customize t he opt ions to allow the e -mails in thes e acco unts to be impor t[...]

  • Page 80

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-64 HiPat h Xpressions V3.0, User Manual notes.fm HiP ath Xpress ions Lotus Notes Ex tension s 2Mailbox Processing on the PC a nd the E-Mai l Service 2.7 HiPat h Xpressions Lotus Notes Extensions HiPath Xpressi ons E xtension s f[...]

  • Page 81

    notes.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-65 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpre ssion s Lotu s Note s Exten sions 2.7. 1.1 Gene ral S etti ngs T a b Descr iption Admini stration Contains informat ion on the XP R admin istratio n data base l ocat[...]

  • Page 82

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-66 HiPat h Xpressions V3.0, User Manual notes.fm HiP ath Xpress ions Lotus Notes Ex tension s 2.7.1. 2 Send Form S ettin gs T ab Descrip tion Ori ginat or Addit ional or igi nator in f or matio n which should be incl uded i n th[...]

  • Page 83

    notes.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-67 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpre ssion s Lotu s Note s Exten sions 2.7. 1.3 Uni fied M essa ging S etti ngs T a b Descr iption Status This t ab dis pla ys t he inbo x replic ation st atus ( Acti vat[...]

  • Page 84

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-68 HiPat h Xpressions V3.0, User Manual notes.fm HiP ath Xpress ions Lotus Notes Ex tension s 2.7.2 Sending Fax Messages Proc eed as f ollows t o se nd a f ax mess age: 1. S tart the Lotus Notes e-mai l clie nt b y cli ckin g th[...]

  • Page 85

    notes.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-69 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpre ssion s Lotu s Note s Exten sions 5. Y ou can se nd a cop y of the f ax messa ge vi a e-m ail b y clic king in the cc: or bcc: addr ess fiel ds and t hen sel ecting [...]

  • Page 86

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-70 HiPat h Xpressions V3.0, User Manual notes.fm HiP ath Xpress ions Lotus Notes Ex tension s Deliv ery Optio ns Cover Pa ge Op tions If you wish t o use a cover page for th e fax message you ca n ente r a Lotus Notes cover pag [...]

  • Page 87

    notes.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-71 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpre ssion s Lotu s Note s Exten sions Miscel laneous Y o u can def ine values for the fax mess age marg ins her e. Y ou ca n view and i nser t fur ther fax messag e info[...]

  • Page 88

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-72 HiPat h Xpressions V3.0, User Manual notes.fm HiP ath Xpress ions Lotus Notes Ex tension s Y ou must ente r your Lot us Notes user password in th e A uthenticat ion se ction. T his pas s wor d is us ed to o pen the Lotus Note[...]

  • Page 89

    notes.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-73 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpre ssion s Lotu s Note s Exten sions 5. A top ic can be entere d in the Subject : field. 6. C lic k the Send button to retr iev e the fax messag e immediat ely . Y ou c[...]

  • Page 90

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-74 HiPat h Xpressions V3.0, User Manual notes.fm HiP ath Xpress ions Lotus Notes Ex tension s Previous fax pag e Scrol ls back one pa ge in mult i-page f ax message s (on ly av aila ble f or multi- page faxe s) . Next f ax page [...]

  • Page 91

    notes.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-75 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpre ssion s Lotu s Note s Exten sions 2.7.6 Sendin g SMS Messages Procee d as follows to send an SMS messa ge: 1. T o start the Lo tus No tes e-m ail clie nt clic k the [...]

  • Page 92

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-76 HiPat h Xpressions V3.0, User Manual notes.fm HiP ath Xpress ions Lotus Notes Ex tension s 8. Click the Se nd button to se nd the SMS message i mmediatel y . Y o u can ente r addit ional sen d parame ters via the Delivery Opt[...]

  • Page 93

    notes.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-77 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpre ssion s Lotu s Note s Exten sions 4. The f ollowing featu res are available in t he voice mail contr ol area lo cated un der the docu- ment he ader . 5. Pr ess the o[...]

  • Page 94

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-78 HiPat h Xpressions V3.0, User Manual notes.fm HiP ath Xpress ions Lotus Notes Ex tension s 8. Y o u can ente r an addi tional te xt mess age in t he text entr y fie ld. 9. P ush th e Send butto n to send a v oice ma il imm ed[...]

  • Page 95

    notes.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-79 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpre ssion s Lotu s Note s Exten sions 2.7.8 Replying T o a Message Via a V oice Comment Procee d as follows to reply with a voice message to inco ming m essages of any f[...]

  • Page 96

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-80 HiPat h Xpressions V3.0, User Manual notes.fm HiP ath Xpress ions Lotus Notes Ex tension s 7. Record a v oice mes sage and push the Send butto n to send a vo ice ma il imm ediat ely . Y o u can assi gn addi tional s end param[...]

  • Page 97

    notes.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-81 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpre ssion s Lotu s Note s Exten sions 2.7.9 .2 Sendi ng Mess ages Example Y ou wish to send a fax messag e to the u ser Han s Muste rman n via t he Lot us Note s e-m ail[...]

  • Page 98

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-82 HiPat h Xpressions V3.0, User Manual notes.fm HiP ath Xpress ions Lotus Notes Ex tension s 2.7.10 Synchr onizing Read/Unread Marks Y ou can synch roniz e the read or unre ad st atus using th e Xpre ssion s serve r in th e Set[...]

  • Page 99

    webclient.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-83 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpres sions W ebClient 2Mailbox Processing on the PC and the E-M ail Service 2.8 HiPath Xpressions W ebClient Y o u can set up and use your Unified Messagi ng mailb o[...]

  • Page 100

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-84 HiPat h Xpressions V3.0, User Manual webclient. fm HiP ath Xpre ssions We bClient 2.8.4 Star ting a nd Exiting the WebClient 2.8.4. 1 Star ting the WebCl ient T o use th e WebClient, you have to star t t he Web browser a nd s[...]

  • Page 101

    webclient.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-85 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpres sions W ebClient 2.8. 4.2 Se lecti ng a L angua ge When st arted f or the first time, th e W ebClient is disp la y ed in th e langu age of y our se rver . Y ou [...]

  • Page 102

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-86 HiPat h Xpressions V3.0, User Manual webclient. fm HiP ath Xpre ssions We bClient 2.8.4. 4 Login Y ou mu st log in as a user to wo rk with th e W ebClient. 1. I f necessary , s witch to the Logi n page via th e Log in lin k o[...]

  • Page 103

    webclient.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-87 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpres sions W ebClient 2.8.4 .5 Log in via SS L (Secure Sockets Layer) SSL (S ecure So ck ets La yer) is an encr ypt ion pr ocess de signed to gua rantee se cure In t[...]

  • Page 104

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-88 HiPat h Xpressions V3.0, User Manual webclient. fm HiP ath Xpre ssions We bClient 2.8.4. 6 Logoff Manual Logof f Whe n yo u are n o lo nger us ing the W ebClient y ou should log o ff f or s ecurity re asons . 1. Click th e Lo[...]

  • Page 105

    webclient.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-89 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpres sions W ebClient 2.8.5 Sendin g Messages 2.8. 5.1 Co mpos ing Me ssa ges Y ou can comp ose diff erent ty pes of mess ages on th e New message pa ge. Y ou ca n a[...]

  • Page 106

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-90 HiPat h Xpressions V3.0, User Manual webclient. fm HiP ath Xpre ssions We bClient –V o i c e V oice ma ils can al so be e ntere d as text. The sy stem t hen conver ts t he text int o an au- dio file (W A V file fo rmat). Th[...]

  • Page 107

    webclient.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-91 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpres sions W ebClient – *.pn g - Por table Net work Graphics – *.pp t - MS P owerP oint 2000 – *.ps - Po stsc ript – *.tga - T arga File F ormat – *.TIF - [...]

  • Page 108

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-92 HiPat h Xpressions V3.0, User Manual webclient. fm HiP ath Xpre ssions We bClient 2.8.5. 3 Select ing F ile A ttachments 1. In th e Step 1 : te xt field, ente r the n ame a nd path o f the file y ou w ish to in sert. Use the [...]

  • Page 109

    webclient.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-93 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpres sions W ebClient 2.8.5 .5 Sendi ng Mess ages After y ou ha ve comp osed th e mes sage a nd atta ched th e re quired files the mess age can be sent. ● Clic k S[...]

  • Page 110

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-94 HiPat h Xpressions V3.0, User Manual webclient. fm HiP ath Xpre ssions We bClient 2.8.7. 1 Checkin g the Send S tatus The send st atus is di spla yed in the Se nt column. Th e send st atus ha s the following meani ng: Icon De[...]

  • Page 111

    webclient.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-95 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpres sions W ebClient The mess age co uld not be se nt becau se, for e xample, t he fax number spec ified was busy . The send p roced ure wil l be re peated at a lat[...]

  • Page 112

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-96 HiPat h Xpressions V3.0, User Manual webclient. fm HiP ath Xpre ssions We bClient T o sele ct all the messag es, click the Invert t he selec tion icon abo v e the colum n with the ch eckbox es. If indiv idual me ssag es have [...]

  • Page 113

    webclient.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-97 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpres sions W ebClient 2.8.8. 1 Changing Sort ing When t he Inbox page i s opened for the first t ime, messa ges are s or ted an d displ a yed by the send da te. The [...]

  • Page 114

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-98 HiPat h Xpressions V3.0, User Manual webclient. fm HiP ath Xpre ssions We bClient 2.8.8.3 Read ing Fax Messages F ax messa ges se nt to yo ur m ailbo x are co nv er ted int o imag es . Each incom ing pag e is sav ed as an i n[...]

  • Page 115

    webclient.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-99 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpres sions W ebClient 2.8. 8.4 Lis tening to V oice Messa ges When so meone cal ls your mailbox’ s phon e number , the mailbox reac ts sim ilarl y to an answer- in[...]

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    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-100 HiPat h Xpressions V3.0, User Manual webclient. fm HiP ath Xpre ssions We bClient 2.8.8.5 Openin g Message At tachment s Messages sent to your mailbox can c ontain v ar ious at tach ments (fi les). In the c ase of fax mes- s[...]

  • Page 117

    webclient.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-101 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpres sions W ebClient 2.8.9 .1 Rep lying with th e Origin al Messag e 1. C lic k the Rep l y icon i n the Action co lumn. Th e ori ginal mess age opens on the New m[...]

  • Page 118

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-102 HiPat h Xpressions V3.0, User Manual webclient. fm HiP ath Xpre ssions We bClient 2.8.10 Options Y ou ca n vie w y our curren t W ebCl ient V iew settin gs a nd modif y them if ne cessa ry . Som e inf or- matio n which can o[...]

  • Page 119

    webclient.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-103 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpres sions W ebClient 2.8. 10.1 User Data Y o ur curr ent use r data i s displ a yed on this page. Y ou can view the data here but not modify i t.[...]

  • Page 120

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-104 HiPat h Xpressions V3.0, User Manual webclient. fm HiP ath Xpre ssions We bClient 2.8.10 .2 Ch anging a Password Y ou can ch ange y our pass word f or the W ebClient if requi red. F or safe ty rea sons , the pass word must c[...]

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  • Page 122

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-106 HiPat h Xpressions V3.0, User Manual webclient. fm HiP ath Xpre ssions We bClient 2.8.10 .5 Ch anging t he T ele phone Passwor d (PIN) for T elep hone Acce ss Y ou can chan ge the PIN (Personal Identif ication Number) for ac[...]

  • Page 123

    webclient.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-107 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice HiP ath Xpres sions W ebClient 2.8. 10.6 Fo rwar ding Y o u can a utomat ically f orwar d all in coming messa ges to any e-mai l addres s you ch oose. Mes - sage s cannot be[...]

  • Page 124

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-108 HiPat h Xpressions V3.0, User Manual webclient. fm HiP ath Xpre ssions We bClient 2.8.10 .7 PO P3 Access Data If you ne ed to, you can a ccess your Unifie d Mes saging ma ilbox thr ough an other e-mail p rogram (such a s Mic[...]

  • Page 125

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-109 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant 2Mailbox Processing on the PC and the E-M ail Service 2.9 Client Assistant The Cl ient Assi stant i ntranet ap plica tion mu st be ins talled o n a satel lite[...]

  • Page 126

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-110 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 2.9.2 Web Br owser Y ou can use t he Web browsers li sted bel ow to operat e the Cli ent Ass istan t: ● Netsca pe Communic ator version 4 .72 or hi gher ● [...]

  • Page 127

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-111 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant 2.9.4 Settings on Y our Computer 2.9. 4.1 HiP ath Xpr ession s Mail bo x Config ure y our HiP ath Xpress ions mailbo x function s using th e Client A ssistan [...]

  • Page 128

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-112 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 2.9.5 Star ting and Exiting the Client Assistant 2.9.5. 1 Login T o use the Client Assist ant, you must star t t he Web browser , sele ct the Client Assista nt[...]

  • Page 129

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-113 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant 2.9.5 .2 Log in via SS L (Secure Sockets Layer) Y ou al so have the option of performi ng a secur e login vi a SSL. Thi s requi res that your browser suppor t[...]

  • Page 130

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-114 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 2.9.5. 4 Logout Manual Logou t Whe n yo u ar e no lo nger us ing the Clie nt Ass istan t yo u sh ould lo g ou t f or se curity r eason s. 1. Click the Lo gout [...]

  • Page 131

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-115 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant 2.9.6 General Procedure 2.9. 6.1 Na vigatio n After y ou hav e started and logg ed on to the Clien t Assi stant y ou can s witch to diff eren t pages to che c[...]

  • Page 132

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-116 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 2.9.6. 2 Chang ing Setti ngs In orde r to ch ange th e actua l sett ings you c an ente r new data ( text or number s) in th e relevant entr y fi elds. In s ome[...]

  • Page 133

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-117 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant 2.9.7 User Data The Us er data page di splays cer tai n infor mation on your Xpres sions user acco unt. Y ou can modif y some of the settin gs, depend ing on [...]

  • Page 134

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-118 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 2.9.7. 1 Chang ing Y our Own Passw ord 1. Click the Ch ang e b utton. A ne w windo w opens . 2. Enter your current password once an d the new one t wice. For s[...]

  • Page 135

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-119 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant 2.9.8 V o ice Mail System Settings Y o u can pe rform vario us sett ings for your person al mailbox on t his pag e. T o change the in divid- ual sett ings , p[...]

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    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-120 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 2.9.8. 1 Chang ing the T eleph one Passwor d (PIN) Y ou can cha nge your t elepho ne password (PIN) f or acc ess to your voice mai lbox. All di gits from 0 to [...]

  • Page 137

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-121 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant 2.9. 8.3 Conf igur ing a R ef erral Exten sion Y o u can ent er a dir ect dia ling numb er to whi ch your ca lls will be defl ected i f neces sar y . The numb[...]

  • Page 138

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-122 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 2.9.8. 6 Mobili ty number The Mobilit y number funct ion all ows y ou to define for w arding op tion s that can be activ ated by the c aller via p hone k eys. [...]

  • Page 139

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-123 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant 2.9. 8.8 Edi ting M essa ges on the T elephone Setti ng Personal Filt ers for Message s Y o u can set a f ilter for messa ge playback on th e telep hone so th[...]

  • Page 140

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-124 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 2.9.9 Configurin g Forwarding Specif y the di fferent vari ants ( actions) and phone keys for f orwardi ng on t he F orward Acce ss menu page . Firs t of all ,[...]

  • Page 141

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-125 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant The table b elow descr ibes the available acti ons: Config uring Fo rwarding (Ge neral P rocedure) 1. In the Ac cess men u f or list fiel d, sel ect the cases[...]

  • Page 142

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-126 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 2.9.10 Configuring Notifications Y ou can activate a utomat ic notif icati on for new incoming me ssage s. Y ou ca n selec t the mes- sage type and th e method[...]

  • Page 143

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-127 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant 1. With the Activ e message types for MWI/ CIT LED op tion, you can selec t the ty pes o f in- comin g messag es (e- mails, fax messa ges, voice mails, or SMS[...]

  • Page 144

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-128 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant Creati ng a New Notificat ion The fi rst time t hat you open the Notificatio n page, there are no existing notif icati ons. Proc eed as follows to create new n[...]

  • Page 145

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-129 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant ● All me ssages ( notifi cation of a new "E-mail" , "F a x", or "V oi ce Mail" mess age) ● E-m ail (notif icatio n of new &q[...]

  • Page 146

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-130 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 8. In th e Time d ependency area, you ca n now define a ti me range i n which t he notif icati on shoul d tak e place. Clic k each of th e en tr y fie lds fr o[...]

  • Page 147

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-131 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant 2.9.11 Creating Distribution Lists Y ou can crea te and m anag e up to nine person al di strib ution li sts quick ly an d con venie ntly w ith the Cl ient A s[...]

  • Page 148

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-132 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 2.9.11 .1 Cr eatin g a Private Di stribution List 1. E nter the desired grou p name in the Create ne w list field. 2. Click the Create priv ate lis t b utton. [...]

  • Page 149

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-133 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant 2. Ente r a name for the di str ibution list in th e Displ ay name field if necess ar y . Y ou may in- clud e bl anks or spe cial chara cter s. 3. Th en cl ic[...]

  • Page 150

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-134 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 2.9.11 .3 De letin g a Distr ibution Lis t Y ou ca n delete a dist ribu tion lis t at an y ti me if y ou hav e the privi lege to do so (normally , th is privil[...]

  • Page 151

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-135 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant 2.9.12 Fax Forms Y o u can cho ose whic h f ax for ms you want to use f or your fax es. Y o u can ch oose one of the fax f orms create d with the HiP ath Xpre[...]

  • Page 152

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-136 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 2.9.13 Time Profiles With the he lp of Time p rofiles you can define when and with whi ch voice gree tings your ma il- bo x should reac t to incomin g calls . [...]

  • Page 153

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-137 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant Y o u can sel ect the f ollowi ng opti ons and gre eting settin gs: ● Messag e re cording n ot al lowed If thi s optio n is act iv ated ( chec k ma rked), t[...]

  • Page 154

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-138 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 2.9.14 Creating Record ings Y ou can rec ord se ver al gre eting s and crea te a pers onal nam e recordi ng, as well as crea ting a name re cordi ng for a dist[...]

  • Page 155

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-139 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant 2.9. 14.1 P er sona l Name Recor ding Y o u can reco rd a perso nal na me recor ding. Th is opti on is onl y av a ilable if no other greeting h as been r ecor[...]

  • Page 156

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-140 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 4. Click OK . The s ystem will ca ll y ou im media tely at the telephon e nu mber y ou entered . 5. Pick up the p hone. 6. Click the Re cord bu tton and sa y y[...]

  • Page 157

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-141 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant 7. C lic k Save to acce pt the rec ordin g. The r ecordi ng is ad ded to t he list of existing rec ordin gs. If y ou ar e not s atisf ied with the record ing [...]

  • Page 158

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-142 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant 2.9.16 Switching to the W ebClient Y ou ca n acc ess your me ssagin g mailbox on th e WebClient direct ly from the Web Admini strato r . Since you ar e alread [...]

  • Page 159

    ca_ba.fm5 A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 2-143 Fo r internal us e only Mailbox Processin g on the PC and the E-Mai l Serv ice Client Assist ant 1. C lic k Link to WebClie nt . A new wind ow opens. 2. The Inbox page open s in th e new browser win dow . Y ou can now naviga te and work in t he normal wa [...]

  • Page 160

    Mailbox Processing o n the PC a nd the E-Ma il Servi ce For int ernal use only A31003-S2 330-B690-2-7619, J anuary 2003 2-144 HiPat h Xpressions V3.0, User Manual ca_ba.fm5 Client Assist ant[...]

  • Page 161

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-1 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l General 3 Mailbo x Processing on the T elephone and the V oice Mail Service V oicemail Phone Mail a nd/or VMS allo ws y ou to oper ate a nd ma nage y our mai lbo x us ing the tele phone[...]

  • Page 162

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-2 HiPat h Xpressions V3.0, User Manual General 3.1. 1 Prepar ations on y our T elepho ne/P ABX T o make optim um us e of you r mailb ox , set the ca ll f orwardin g (CF) or cal l forw ard ing no reply (CFNR) featur e for f [...]

  • Page 163

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-3 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l General 3.1.4 Referral Extension Y ou can defi ne a ref erral e xtension. Ca llers who are f orwar ded to y our mailbo x can connec t to this Ph oneMa il referral extens ion dir ectly o[...]

  • Page 164

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-4 HiPat h Xpressions V3.0, User Manual General 3.1.8 Additional Features in VMS 3.1.8. 1 Direc t Callba ck Connecti on with th e Originat or of a Mes sage Y ou can ini tiate an immediat e call back by dialing 07 if the or i[...]

  • Page 165

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-5 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l General 3.1.9 User Prompts The pr ompts i n the mailbox are o utput in the for m o f spoken ann ounc ements. Y ou can listen to these ann ouncemen ts th rough your tel ephone hands et. [...]

  • Page 166

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-6 HiPat h Xpressions V3.0, User Manual General 3.1.9. 4 T ermi natin g the Conne ction – Phone Mai l Y ou ca n terminate the co nnec tion to the ma ilbo x at an y time: The m essage s are se nt when the con necti on is te[...]

  • Page 167

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-7 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l 3.2 Operatin g yo ur Mailb o x with PhoneMail 3.2.1 Access Options Xpress ions us ers have the following acc ess opt ions: ● Y ou can dial y ou[...]

  • Page 168

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-8 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail The same f uncti ons that are provi ded with th e Direc t access optio n are available here. Pleas e ref er to Sec tion 3.2.8, “U sing the Ma[...]

  • Page 169

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-9 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l – your person al pa ss word for teleph one ac cess, – t he p ersona l greet ings ( up to nine d ifferent greeti ngs for di fferent sit uatio [...]

  • Page 170

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-10 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail Dialin g your own mailbox from any extension : 3.2.3 Opt ions in the M ain Menu The main men u is se lecte d when y ou di al y our own mailb o[...]

  • Page 171

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-11 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l 3.2. 3.1 Lis tening to/ Retr ievin g Mes sa ges Y o u can use y our te lephon e to ret rieve the following ty pes of mes sages: ● V oice mess [...]

  • Page 172

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-12 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail ● Read mess ages: This c ategor y incl udes me ssages that you have alre ady re tri e ved/liste ned t o and saved but not de leted y et. T o[...]

  • Page 173

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-13 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l Messa ge header The dat e and tim e of the me ssage receip t are an nounced at the be ginni ng of eac h message. Incom ing me ssages also p la y[...]

  • Page 174

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-14 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail Opti ons a v ailab le wh en li stenin g to a mes sage Y ou can use t he following opti ons to p ause the playback of stored message s texts: *[...]

  • Page 175

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-15 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l Option s available after messages have been heard Y o u can deci de how a messag e is to be pr oces sed once it has bee n play ed. The f ollowin[...]

  • Page 176

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-16 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail Options av ailable whe n listeni ng to Outb ox messag es The f ollo wing options are av ailab le wh en y ou are list enin g to me ssag es that[...]

  • Page 177

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-17 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l Delet ing reci pient numbers 3.2. 3.3 Ch eck ing Re cipi ent Num ber s 6 Push 6. The syst em now pr ompts you to e nter t he extension numb er o[...]

  • Page 178

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-18 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail 3.2.3. 4 Reco rding and Send ing Messag es Y ou ca n rec ord v oice mes sages and se nd th em to othe r users . T o reco rd mess ages: Aft er [...]

  • Page 179

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-19 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l T o do this , retrie ve the messa ges sto red i n yo ur ma ilbo x (s ee Se ction 3.2.3.1 , “Li steni ng to/R e- tri eving Messag es”). Corre[...]

  • Page 180

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-20 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail Sele cting t h e s end op tions f or futu re d elivery The following a dditi onal opt ions a re available if you mar ked a messa ge for futur [...]

  • Page 181

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-21 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l – Alternativ e gre eting : Y ou can def ine an alter nat ive greetin g. All c aller s will he ar thi s greeti ng. – After-hou rs g reetin g:[...]

  • Page 182

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-22 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail T o set the ans werin g opt ions: Changing the persona l greet ing The following o ptions are available if you se lecte d one of the fi ve gre[...]

  • Page 183

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-23 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l Defini ng the an swering mode If you prevent users from le aving mes sages, ens ure tha t the gree ting t e xt co rrespo nds to t he answering o[...]

  • Page 184

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-24 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail Defining a mobile pho ne number for call forwarding Y ou ca n onl y defin e mobi le ph one n umber s if y our syst em ad ministr ato r has e n[...]

  • Page 185

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-25 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l Defini ng th e call forwa rding sett ings Y o u can also d efine exter nal call forwardin g destina tions if your system admin istrator has en- [...]

  • Page 186

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-26 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail ● Pas s wo r d Y o u can chan ge the pa ss word required for telephon e acc ess to your mai lbox at any time. ● Set n otifica tions Y ou c[...]

  • Page 187

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-27 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l Private di stri b utio n lis ts Creat ing o r ch angi ng dis trib ution lists 9 In the mai n menu: pus h 9 to acc ess the ma ilbox option s. 1 I[...]

  • Page 188

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-28 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail Deleti ng a distri bution list Changing the user p rompts Change p assword The sy stem w ill p rompt yo u to en ter a ddit ional num bers or n[...]

  • Page 189

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-29 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l Settin g noti ficatio ns The n ew pass word i s confi rmed when it is en tered. 9 In the mai n menu: pus h 9 to acc ess the ma ilbox option s. 4[...]

  • Page 190

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-30 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail Changing Settin gs Activ ating/d eactiv ating faxt one dete ctio n Changing the lang uage # Enter dest ination n umbe r or call back number an[...]

  • Page 191

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-31 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l Changi ng the playba ck options 9 In the mai n menu: pus h 9 to acc ess the ma ilbox option s. 8 In the menu for changing the playback opt ions:[...]

  • Page 192

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-32 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail 3.2.5 Connection Y ou ca n cal l the s witch o r anoth er us er whi le y ou are conn ecte d to a mailb o x. T o do this , you mu st sele ct th[...]

  • Page 193

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-33 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l 3.2.6 Dialing an External Mailbox ( Guest Access or Universal Access) Y o u can dial the mail box of another u ser dir ectly , regar dless of wh[...]

  • Page 194

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-34 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail Y ou can a lso jus t repl ace t he han dset a fter you have left the me ssage. Th e messa ge wil l always be sent. 3.2.7 Call Forw ar ding (Fo[...]

  • Page 195

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-35 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l 3.2.8 Using the Mailbo x with the Mailbo x Ke y (Callback Access) The f ollo wing req uireme nts mu st be fulfille d to allow you to us e this s[...]

  • Page 196

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-36 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail The "Li sten to /retr ieve" menu is now acti vated (see Sectio n 3.2.3 .1, “Li steni ng to/R etr ieving Messages ”). Al l contr [...]

  • Page 197

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-37 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l 3.2. 9.2 Diali ng y our Mailbo x Y o u can dia l your own mailbox usin g the ser vice acce ss number for th e direc t access option (see a lso S[...]

  • Page 198

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-38 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail 3.2.10 A Quick Ref erence Guide to the Menus and Key Sequences The f ollo w ing lists c ontai n the k ey se quenc es that must be p ushed to u[...]

  • Page 199

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-39 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l Following the pl a yback of a me ssage: Recording and sending me ssages 4# Save pla yed messag e and con tinue 41 Save pla yed messag e and rep [...]

  • Page 200

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-40 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail During t he recordin g of messag es or gree tings Changing answer options * P aus e recordi ng 1 Resum e paus ed recor ding pr oces s *61 Paus[...]

  • Page 201

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 3-41 Mailbox Processi ng on the T elepho ne and th e V o ice Mail Servi ce V oicemai l Operati ng your Mailbox with PhoneMai l Changi ng mailbox opti ons 851 For ward cal l: Chan ge mo bile p hone n u mber 852 Forward ca ll: Acti vate mobile ph one number 853 Forward fro[...]

  • Page 202

    Mailb o x Pr ocess ing on the T elephone and th e V oice M ail Se rvice V oicema il A31003-S2 330-B690-2-7619, J anuary 2003 3-42 HiPat h Xpressions V3.0, User Manual Operatin g your Mai lbox with Pho neMail Connecti on 97 Chang e use r pr ompt la ngua ge 981 Pla yback op tions , mess age ty pe 982 Playback option s, old mess ages Ke y sequenc e Fu[...]

  • Page 203

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 43 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS 3Mailbox Processing on the Telephone and the Voice Mail Service 3.3 Oper ati ng y our Ma ilbo x using V MS The en tire r ange o f[...]

  • Page 204

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-44 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS This al lows the s er ver to not ify you of a new mes sage vi a any tele phon es of your cho ice in addit ion to illumin ating the[...]

  • Page 205

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 45 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS – t he lang uage set ting , – t he name gre eting , – the ref erral e xtension , – t he mail box deputy , – the inf o s[...]

  • Page 206

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-46 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS 3.3.2. 3 Defaul t Edi t Opti ons The following d efault entr ies ar e av ailable for operat ing th e mailb o x. Howev er , you can[...]

  • Page 207

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 47 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS 3.3. 2.4 Optio ns in the Ma in Men u (Direc t Access ) The main menu is se lected when you dial y our own mailbox. Y ou ca n call[...]

  • Page 208

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-48 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS The following op tions a re available while t he syste m is inform ing you of the numbe r of new and old mess ages store d in your[...]

  • Page 209

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 49 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Selec tion opti ons in the Inbo x 1 Record a new mess age and s end it t o one or mo re reci pients (multi- address di stributio [...]

  • Page 210

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-50 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS 01 Enab le or disab le automat ic pl a ybac k of subj ect of an e -mail mes- sage : This di sab les the pl ay bac k of the sub jec[...]

  • Page 211

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 51 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Y ou c an make the following ent rie s while you are l istenin g to a messag e: 4 Rewind the r ecording by 10 sec onds (voice mes[...]

  • Page 212

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-52 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS The input f ormat f or defi ning the pos ition permits the f ollo wing inputs : The following opt ions are av ailable i f you want[...]

  • Page 213

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 53 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Y ou can initia te a repl y immedi atel y if y ou hav e receiv ed a me ssage f rom a use r to who m an imm ediate reply can be s [...]

  • Page 214

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-54 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS The following op tions a re available if you want to add c omments to a message a nd subseque ntly send t his message to one or mo[...]

  • Page 215

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 55 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Connect ion with a r ecipie nt of your choice The following optio ns are available for setti ng up a co nnecti on to a re cipie n[...]

  • Page 216

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-56 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS 3.3.2. 6 Recording and S endin g New Mess ages (Inbox / S ent Obj ects) Y ou can access this sub menu by sel ecti ng 1 i n th e ma[...]

  • Page 217

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 57 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Specia l sen d opt ions: 5 Spec ial del iver y opti ons: Push 5 . * Quit mes sage rec ording and st art delive ry: Push th e star[...]

  • Page 218

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-58 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS (b) Sendi ng messag es using the broadcas t message feature (see Sectio n 3.3.5 .2) The following optio ns are provided . Note : Y[...]

  • Page 219

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 59 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS (c) Sen ding mess ages usi ng the broadcast call fea ture ( see Sect ion 3.1. 8.2) The following opt ions ar e provided. Note: Y [...]

  • Page 220

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-60 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS 3.3.2. 7 Reco rding a D ictat ion Y ou can reco rd dict ation s using the VMS sys tem and se nd each di ctat ion to a di fferent u[...]

  • Page 221

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 61 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS The following addition al func tions are provid ed in addi tion to th e default edi t opti ons (see Sec- tion 3 .3.2.3, “Defaul[...]

  • Page 222

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-62 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS 3.3.2. 8 Editi ng Dis tributio n Lists Y ou can select two d iff erent type s of dis trib ution li sts in the VMS syst em. The f i[...]

  • Page 223

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 63 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS If y ou want t o cr eate a ne w dist rib u tion list (opt ion 1) : If y ou want t o pla y b ack the e ntrie s in a dist ribu tion[...]

  • Page 224

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-64 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS Add entr ies to a se lected distri bution list : * Play back users: Push th e st ar k ey . Rema rk: Rep eatedly pushing the star k[...]

  • Page 225

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 65 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Delet e entri es from a selec ted pri vate distri bution lis t: T o dele te whole distri bution list s: * Scr oll the a vai lab l[...]

  • Page 226

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-66 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS 3.3.2. 9 Answering Machi ne Func tions (Shor tcut ) Y ou can us e this func tion to specify ho w the server sho uld res pond to ca[...]

  • Page 227

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 67 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS 3.3. 2.10 Setti ng up a T eleph one Co nnecti on Y ou can dial a u ser of y our c hoice directly if y ou are in th e main men u o[...]

  • Page 228

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-68 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS Change l anguage of the use r prompts (sy stem lan guage/a lterna tive lang uage) Key Func tion Descri ption in 1 Chang e lang uag[...]

  • Page 229

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 69 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Change ma ilbo x deputy Y o ur messa ges are p laced di rectl y into the depu ty’s mailbox. A copy is kept, howev er, in y our [...]

  • Page 230

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-70 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS Chang e refe rral exte nsion The call er can di al the referral extensi on if ca ll forwarding is enabled . 8 Select special f unc[...]

  • Page 231

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 71 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Define and chang e the pa sswor d Config ure no tificat ion feat ure 8 Select specia l funct ions in main menu: Push 8 . 4 T o de[...]

  • Page 232

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-72 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS Con figure "User outc all" no tific ation / SMS no tifica tion Please n ote tha t a speci al pri vilege ma y be requ ire[...]

  • Page 233

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 73 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Chang e the playback opt ions * Enter t he end ti me for the noti ficat ion (validi ty period) : Enter th e end time fo r the not[...]

  • Page 234

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-74 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS Enable or di sable cal l forwarding Settin g a greeti ng for call forwardi ng (CF): Setti ng a greet ing f or call fo rw arding al[...]

  • Page 235

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 75 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS The system pr ovides up t o nine ge neri c greeti ngs for you to sele ct from . These ge ner ic greeti ngs are crea ted by the sy[...]

  • Page 236

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-76 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS The following fu nction s are available in add ition to th e default edi t optio ns (see Sec tion 3. 3.2.3 , “Def ault Ed it Opt[...]

  • Page 237

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 77 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Edit ge neric greet ings Gener ic gree tings are gree tings that ar e provid ed by the VMS system. A tota l of ni ne different gr[...]

  • Page 238

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-78 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS 3.3.3 Dialing an External Mailbo x (Guest Access, Universal Access, "External Mailbox" code) Y ou ca n dial the m ailbo [...]

  • Page 239

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 79 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Direc t connect ion to the a ttendan t consol e (option al, i f conf igured ) Set up connect ion to an i nterna l user/devi ce of[...]

  • Page 240

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-80 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS 3.3.4 Call Forw ar ding (CF , Forward Access) Y ou ca n set y our telepho ne to r e-direc t calls to y our mailbo x. T o do th is [...]

  • Page 241

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 81 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS 3.3.5 A Q uic k Reference Guide to the Menus an d Key Sequences The following li sts co ntain t he key sequences that mu st be pu[...]

  • Page 242

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-82 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS Y ou ca n make the f ollowin g entr ies wh ile y ou are lis teni ng to a mess age: 042 Jum p to p re v ious mess age typ e 043 Jum[...]

  • Page 243

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 83 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Send n ew message 1 Open "Reco rd and Se nd New Messages " menu Enter the distrib ution list or recipie nt * Confir m e[...]

  • Page 244

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-84 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS Reco r d a reply Add comments t o a message and forward 7 Open re ply menu 1 Start/stop rec ording 5 Select spec ial sen d optio n[...]

  • Page 245

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 85 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Direc t call back conne ction with the or igina tor of a me ssag e (only po ssible i f the o rigi nator’s call num ber w as tra[...]

  • Page 246

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-86 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS Conn ection with a recip ient of y our choice Prin t the fax or e- mail messa ge 3.3.5. 2 Reco rding and Send ing New Messag es (a[...]

  • Page 247

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 87 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS (b) S end a messag e usi ng the broadcas t messag e fe ature * T erm inat e selec tion an d confi rm # Delete sele ction 0* Cance[...]

  • Page 248

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-88 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS (c) Send a messag e using th e broadcast call feat ure (d) Funct ions availabl e while s crolling p reviously sent messag es (TODO[...]

  • Page 249

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 89 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Record and se nd a dicta tion * Ne xt me ssage 44 Jump to star t of mess age 5 Stat us que ry (pla ybac k of mess age header ) # [...]

  • Page 250

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-90 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS Edit di strib ution list Select type of d istr ibutio n list to b e used f or distr ibuti ng messag es The following user inputs a[...]

  • Page 251

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 91 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Add entrie s to a sele cted d istrib ution li st Delete entrie s fr om a sele cted d istrib uti on list 06 Rev erse pl a yback di[...]

  • Page 252

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-92 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS Dele te enti re di strib ution list s Answerin g machine fu nction s (sho rtc ut) 3.3.6 Setting up a T elephone Connection from th[...]

  • Page 253

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 93 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS 3.3.6 .1 Speci al Functi ons Y o u can sel ect the f ollowi ng funct ions i n the Spec ial Fun ctions sub menu Chang e user promp[...]

  • Page 254

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-94 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS Chang e refe rral exte nsion Define or change pa ssw ord Configu re no tifica tion fe ature 8 Open "Sp ecial Func tions "[...]

  • Page 255

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 95 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Chang e the playback opt ions Ente r the star t t ime: 4 Selec t start time entry Enter t he star t time hh mm f or the notific a[...]

  • Page 256

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-96 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS Enable or di sable cal l forwarding Set a gree ting for call forwarding (CF) 8 Open "Sp ecial Func tions " menu 08 Enab [...]

  • Page 257

    vms.fm A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 3- 97 Fo r internal us e only Mailbo x Pr oces sing o n the Te lepho ne and the V oic e Mail Service Operati ng your Mailbox usin g VMS Record persona l greetings Edit ge neric greet ings 1 Sele ct a pers onal gre eting Select gene ric / pe rson al greetin g: Sele [...]

  • Page 258

    Mailbox Processi ng on the T elepho ne and the V o ice Mail Ser vice For int ernal use only A31003-S2 330-B690-2-7619, Januar y 2003 3-98 HiPath Xpressions V3 .0, User Manual vms.f m Operatin g your Mail bo x usin g VMS 3.3.6. 2 Diali ng an Exte rnal Mailbox (Gues t Access, Universa l Access ): Addition al opt ions in uni versal acc ess mod e: F ol[...]

  • Page 259

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 4-1 Fa x Mail Service Overv iew 4 F ax Mail Service 4.1 Overview The following options ar e av aila ble to fax-mail use rs in HiPath Xpress ions , dependin g on ho w the sy stem is config ured . ● Y ou can se nd a nd rec eive f ax message s on your works tation using t[...]

  • Page 260

    F ax Mai l Service A31003-S2 330-B690-2-7619, J anuary 2003 4-2 HiPat h Xpressions V3.0, User Manual Ov er view 4.1.4 Fax Logo Y ou r system admini strator ca n provide you with vario us templ ates t hat appe ar on ev er y pa ge of a fax message. Li ke the cov er page, di fferent var iable componen ts can be added to th e tem- plat e. Y ou can us e[...]

  • Page 261

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 4-3 Fa x Mail Service Sendin g F ax Messages 4.2 Sending Fax Messages T o send fax mes sages, proc eed in e xactl y the s ame wa y as for sen ding an e-mail. The rec ipient addres s selecte d mus t be an STMP ad dres s in Xpressi ons that Xpressi ons ca n inte rp ret as [...]

  • Page 262

    F ax Mai l Service A31003-S2 330-B690-2-7619, J anuary 2003 4-4 HiPat h Xpressions V3.0, User Manual Send ing F ax Messages A window for c reating a new me ssage o pens. Th e sele cted f ile i s auto matica lly in ser ted as a n attach ment. Y ou must now enter t he fax recip ient in the form of an e- mail ad dress: In th e T o: ad dress fie ld ent[...]

  • Page 263

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiP ath Xpression s V3.0, User Manual 4-5 Fa x Mail Service Sendin g F ax Messages A f ax cov er page and/or fax l ogo se t f or your m ailbo x will o nly b e sent with the f ax if th e e-ma il addre ss you are usi ng in th e select ed mail program cor respon ds to your Xpr essio ns Internet addre ss. 4.2.2 [...]

  • Page 264

    F ax Mai l Service A31003-S2 330-B690-2-7619, J anuary 2003 4-6 HiPat h Xpressions V3.0, User Manual Send ing F ax Messages[...]

  • Page 265

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 5-1 Short Me ssage Servic e (SM S) f or GS M Overv iew 5 Short Message Se rvice (SMS) f or GSM The SM S f or GS M module must be insta lled on the Xp ressi ons s erver to allo w the functi ons describe d belo w to be use d. Please consu lt your syste m admini strato r if [...]

  • Page 266

    Shor t Message Servi ce (SMS) for GS M A31003-S2 330-B690-2-7619, Januar y 2003 5-2 HiPath Xpressions V3 .0, User Manual Send ing Sh ort Messages to GS M Use rs ● The ne twor k operat ors no rma lly s av e SM S messag es for up 48 ho urs if the mobile phone user can not b e reache d. 5.2 Sending Short Me ssages to GSM User s This se ction descr i[...]

  • Page 267

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 5-3 Short Me ssage Servic e (SM S) f or GS M Sendin g Shor t Me ssages t o GSM Users Procee d as follows to send an SMS mes sage usin g Netsca pe 4.x: 1. Open th e Nets cape Mess enge r mail cli ent and select the comman d for creati ng a new messag e. 2. In the T o: addr[...]

  • Page 268

    Shor t Message Servi ce (SMS) for GS M A31003-S2 330-B690-2-7619, Januar y 2003 5-4 HiPath Xpressions V3 .0, User Manual Send ing Sh ort Messages to GS M Use rs the mess age is sent. I f you use an au to sign ature o n e-mails, no te that the si gnatur e be- longs with th e mes sage te xt. Y ou are recom mended to dele te au to sign atur es from SM[...]

  • Page 269

    A31003-S2330 -B690-2-7619, Jan uary 2003 HiPath Xpressions V3.0, Use r Manual 5-5 Short Me ssage Servic e (SM S) f or GS M Tips for Every day Use 3. Ent er the r ecip ient’s address in the E- Mail Addr ess box. Pleas e ob ser ve the f ollowing r ules when e nter ing t he ad dress: – Ente r the pref ix SMS / at the beginning of the ad dress– N[...]

  • Page 270

    Shor t Message Servi ce (SMS) for GS M A31003-S2 330-B690-2-7619, Januar y 2003 5-6 HiPath Xpressions V3 .0, User Manual Tips for Everyd a y U se[...]

  • Page 271

    bhbABB.fm A31003-S2330-B69 0-2-7619, January 200 3 HiPath Xpressions V3.0, User Manual A-1 F or internal us e only Abbrevi ations Abbreviations This li st co ntains all o f the ab brev iations used in this man ual. B BMP Bitma p Graf ikfor mat von Mi crosoft 1 D DCX G rafikfo rmat fü r Fa x von M icros oft 1 G GSM Global System for Mobile c ommuni[...]

  • Page 272

    Abbreviatio ns For internal use only A31003-S2 330-B690-2-7619, Januar y 2003 A-2 HiPath Xpress ions V3.0, User Manual bhbABB.fm T TG3 mehrs eitige s kom primi ertes TIFF Fax-F ormat 2 TIF, TIF F Tagg ed Image File For mat, St andard Fax Gra fikfo rmat 1 TTS Text To Sp eech , Text nach Sprac he Kon vert ierun g 1 U URL Uni form Reso urce Lo cator, [...]

  • Page 273

    bhbSIX.fm A31003-S2330-B69 0-2-7619, January 200 3 HiPath Xpressions V3.0, Operating Manual Z-1 Nur für den internen Gebrauch Inde x Inde x Z A Accept message s 3-23 , 3-68, 3 -75, 3-76 , 3- 77 Access option s 3-43 Addres s book add Xpre ssio ns450 ad dresse s to Ex- chang e addres s book (for Excha nge int e- grati on) 2- 24 Adobe PD F 1-1 Alter [...]

  • Page 274

    Index Nur für den internen Gebrauch A31003-S2330-B690- 2-7619, January 2003 Z-2 HiPath Xpressions V3.0, Operating M anual bhbSIX.fm 3-78 Dialin g your ow n mailbo x 3-7, 3- 43 Direct access 1- 3, 1-4, 3-7, 3-8, 3-43, 3-44 Displa y supp ressi on 3-1 Distr ibuti on lists 3-62 use on the telepho ne 3-2, 3-4 Domain ad dress 1- 4 E E-mail 1-2 E-ma il a[...]

  • Page 275

    bhbSIX.fm A31003-S2330 -B690-2-7619, January 20 03 HiPath Xpressions V3.0, Operating Manual Z-3 Nur für den internen Gebrauch Inde x O Online doc ument ation 1 -5 Outb ox serv er 1-4 Outloo k (via Int ernet ) 2-17 Outl ook Expr ess 2-8 Outloo k Exte nsions system r equireme nts 2-27 Overv iew 1-1 P Passw ord 3-28 PC ac cess 2 -1 data for PC acces [...]

  • Page 276

    Index Nur für den internen Gebrauch A31003-S2330-B690- 2-7619, January 2003 Z-4 HiPath Xpressions V3.0, Operating M anual bhbSIX.fm Tran sferr ing 3-32 U Unifie d Messag ing 1-1 Univ ersal acc ess 1-3, 1- 4, 3-7, 3-33 , 3-43, 3- 78 User name 1-4 User out call 3-43 User Prom pts 3-5 User pro mpts 3-25 , 3-30, 3-78 User -spe cific da ta 1 -3 Usin g [...]

  • Page 277

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  • Page 278

    Referenc e No.: A31 003-S2330- B690-2-76 19 Printed i n the Feder al Republic of Germany. BA 0103 1.0 Sieme ns Akti engesellsch aft Issued by Information and Communica tion Networks Hofmannstraße 51, D-81359 Münch en  Sieme ns AG 2 003. All rights reser ved. Subject t o availabi lity. Right of modification res erved. The information provided i[...]