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Siemens MG-2D manual

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The rules should oblige the seller to give the purchaser an operating instrucion of Siemens MG-2D, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of Siemens MG-2D should contain:
- informations concerning technical data of Siemens MG-2D
- name of the manufacturer and a year of construction of the Siemens MG-2D item
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- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Siemens MG-2D alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Siemens MG-2D, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Siemens service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Siemens MG-2D.

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Table of contents for the manual

  • Page 1

    Technical Paper Communication for the open minded Siemens Enterprise Communications www.siemens-enterprise.com/open Issue 1.0 Siemens Enter prise Commu nications GmbH & Co KG Munich, 07/26/2010 Germany Multi Address Appearance (MAA) On OpenStage[...]

  • Page 2

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 2 Disclaimer This document contains info rmation on multiple addre ss appearance on OpenStage phone. It raises no claims to completeness. Disambiguation This document describes Multiple Address App earanc e (MAA) for Open- Stage@Asterisk. The Telecommunication In dustry Association (TIA) has def[...]

  • Page 3

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 3 MAA denotes Multiline Appearance with private lines only. MSA denotes Multiline Appear ance with shared lines. This document us es MLA as a synonym fo r MSA. Keyset is a syno- nym for MAA[...]

  • Page 4

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 4 Contents Disclaimer 2 Disambiguation 2 Contents 4 Scope 5 Functional Overview 7 Motivation 7 User Experience 8 Basic Representation 8 Making Calls with multiple line s 10 LED Status Overview 14 User Configura tion Items 15 Administrat ive Options 17 General Keyset Option s 17 FPK line key prog[...]

  • Page 5

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 5 Scope This document specifies the Multiple Address Appe arance (MAA) interface between an OpenStage SIP phone and a SIP based communication server lik e Asterisk and describes the configuratio n. A line is identified by an AoR resp. SIP U RI and typi cally corresponds to a user. A line can app[...]

  • Page 6

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 6 O p en Stag e Ph one Lin e 2 Lin e 1 Pr im ar y ap p ear an ce Sec on d ary ap p earan c e Lin e 3 Sec on d ary ap p earan c e Figure 2: A phone with multiple address appe arance A client configured as a keyset need not have any seco ndary lines; in that case, it has only a single line (the pr[...]

  • Page 7

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 7 Functional Over view Motivation A telephone is normally associ ated with a directory nu mber, or in general, with SI P: an AoR. This num - ber is used for placing calls to this t elephone and fo r displaying the telephon e' s, resp. user's identity when placing calls to another part [...]

  • Page 8

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 8 User Exper ience MAA is automatical ly activated if the pho ne has lin e keys co nfigured, thus the phone works as MAA phone ‘out of the box’ . Line key ad ministration is done by the admini strator; the user has n o influence on these settings. Depending on the sett ings, the phon e will [...]

  • Page 9

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 9 OpenStage Idle Screen for MAA The idle screen con tains the addi- tional line mana gement row. For navigation between the tabs, the phone mode key or the left arrow ke y on the TouchGuide can be used. The lines are repres ented by the FPKs on the right hand side starting wi th the primary line[...]

  • Page 10

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 0 Making Calls with Multiple Li nes Incoming Call Incoming cal ls are notified as known fro m a single user phone. A dditional info rmation about the af- fected line is shown in the incoming call p opup and the line FPK LED. The user can pick up the call using the standard mechanism ; addition[...]

  • Page 11

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 1 d. User dials the number. The administrator can configure the phone so that it selects the outg oing line automati cally when the user initiates an outgoin g call. The following options are ava ilable: 1. Idle line The phone will use the next available idle line , acco rding to the configure[...]

  • Page 12

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 2 Conference View for 444 User 444 has set up a 3-way con- ference between 444, 101 and 200. Context View for 444 The phone o ffers no option to add an ad dition al participan t to the conference as th e maxi- mum number of local confer- ence particip ants is exceeded. Context View for 555 The[...]

  • Page 13

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 3 User Interface Examples The following examples give an im pression about the powerful line/ user handling of the OpenStage phone. Line Overview Table Line Overview Tab The line overview tab le gives a quick and eas y overvie w about the st atus of the configured lin es. On the right ha nd si[...]

  • Page 14

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 4 Call Options in the Overview Menu Overview Context Menu The overview context men u offers a subset of t he call context menu. T he subset con sists of the most com- monly used fu nctions withi n a call and the view opt ion to switc h to the call view for this c all. LED Status Overview The L[...]

  • Page 15

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 5 User Configuration I tems The user can configure the phone behaviour r elating to a line and the correspo nding overview accord- ing to his personal needs. Line Configuration Menu The menu can be accessed using the Web Based Mana gement (WBM) or the local user menu at the phone. The location[...]

  • Page 16

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 6 Overview Configuration Menu The menu can be reached using the Web Based Mana gement (WBM) or the local user menu at the phone. The location is: User > Configuratio n > Keyset > O verview Overview Configuration The overview screen can be config- ured by the user. Parameter Meaning Us[...]

  • Page 17

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 7 Administr ative O ption s The MAA (Multiple Address Appearance) is a subset of the SEN proprie tary ML A (Multiple Line Appear- ance). Therefore, some administra ti ve settings are used in both sce narios. The descriptions given here are limited to t he settings needed for MAA. Any devi atin[...]

  • Page 18

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 8 The Originating line preference parameter deter mines which line will be used when the user goes off-hook or start s on-hook dialling. Remark: When a terminating call ex ists, the terminating l i ne preference takes priority ov er the originat- ing line preference. The following preferences [...]

  • Page 19

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 9 Preselect mode determines the phone’s behaviour when a call is active, and another call is ringing. If the parameter is set to "Single button", the user can acce pt the call a single press on the line key. If it is set to "Preselecti on", the user mu st first press the [...]

  • Page 20

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 2 0 ¾ Line action mode : Determines the co nsequence for an established connection when the line key is pressed. Value range: "Hold", "R elease" Default: "Hold" ¾ Show foc us : Determines whether the line key LED blinks or is st eady when it is in use. Value range[...]

  • Page 21

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 2 1 Every keyset must necessarily have a line key for th e primary line. To configure the key o f the primary line, set Primary line to "true". Only one single line can be the primary line. Enabling the primary line option will disable a possibly pr evious configur ed primary l ine. If[...]

  • Page 22

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 2 2 ¾ Ring on/off : Determines whe ther the line rings on an incoming call. Value range: "On", "Off" Default: "On" ¾ Ring dela y : Time interval in seconds af ter which the line starts ringin g on an incoming call. Default: 0 ¾ Selection order : Priority assigned[...]

  • Page 23

    Multi Add ress Appe arance on OpenStag e 00.00.2007 I 2 3 Limit ations When OpenStage is configured as a keyset d evice with m ultiple lines, then uaCST A services can only be applied to the primary line of the OpenStage device , and secondary lines cannot be controlled using the uaCSTA interface. When invoking call related services (e.g. AnswerCal[...]

  • Page 24

    Communication for the open minded Siemens Enterprise Communications www.siemens-enterprise.com/open ©Sieme ns Enter prise Communications GmbH & Co. KG Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Hofmannstr. 51 81359 Munich, Germany Status 04 /201 0 The infor mation pro vided in thi s brochure c ont[...]