Siemens OptiPoint 410 manual

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Table of contents for the manual

  • Page 1

    HiPath 4000 optiP oint 410 econom y optiP oint 410 standard Operating Instructions[...]

  • Page 2

    2 About thes e Operating Instru ct ions T hese Oper ating Ins truc tions descr ibe the use of t he optiP oint 41 0 i n conjunct ion with the HiPath 4 00 0 Communication Serv er , V ersion 1 .0. The y de scribe al l funct ions y ou can use from your tel ephone . Y ou may fi nd that s ome func - tion s y ou wis h to use are not a v ailab le on y our [...]

  • Page 3

    Contents 3 Basic Usage Instructions . . . . . . . . . . . . . . . . . . . . . . 8 The opti Point 410 economy/stan dard control p anel . . . . . . . . . . . . . . . . 8 How to u se this user guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 How to ac tivate func tions . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    Conten ts 4 Telephon e settin gs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Adjustin g the rin ger volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Adjustin g the rin ger pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Setting the volume of the alerti ng tone [...]

  • Page 5

    Contents 5 Using ca ll forwardin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Activating and deactivating forwarding using features settings . . . 57 System call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Call forwa rding vi a code numbe rs . . . . . . . . . . . . . . . . [...]

  • Page 6

    Conten ts 6 Making multiline calls . . . . . . . . . . . . . . . . . . . . . . . 75 Using line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Taking cal ls on line ke ys . . . . . . . . . . . . [...]

  • Page 7

    Contents 7 Calling a station directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 The la mp stat uses of direct sta tion se lection (DSS ) keys . . . . . . . . 93 Callin g a direct s tation s election (DSS) user . . . . . . . . . . . . . . . . . . 93 Taking a call for a di rect statio n sele ction (DSS) u ser . . . [...]

  • Page 8

    Basic Usag e Ins truct ions 8 Basic Usag e Instructions T he optiP oint 41 0 ec onomy/standard c ontrol panel P ermane ntly assi gned f uncti on keys f or basi c, enha nced, multil ine and t eam funct ions ( example): V ariant: program/service Redi al Mailbox Speak er * * * * * Call pic kup Call park Disconne ct Sho w used li ne Ringer cu toff Priv[...]

  • Page 9

    Basic Us age Ins truct ions 9 Step by Step How t o use this user guide The operating pr ocedures are presented in a logical sequence in the c olored column. The sy mbols used hav e the f ollowing meanings: n Lif t the ha ndset . t R eplace t he ha ndset. o Enter nu mber or co de. u or v Press the setting keys on the tele phone. P ress t he k ey . P[...]

  • Page 10

    Step by Step Basic Usag e Ins truct ions 10 How t o activate f unctions ... directly Certai n functions can be selected directly in the idle state , f or example: > : Make y our se lectio n with < > and conf irm it with : . Other functions can be selected directly in certain call situations . Y o u dial a number but the oth er par ty is b [...]

  • Page 11

    Basic Us age Ins truct ions 11 Step by Step Whic h funct ions can be used ? Basic and enhanced funct ions Y ou can us e all o f th e commu nicati on pla tf orm’ s basic and enh anced functi ons tha t are of f ered in the dia log on the d ispla y , in th e ser vice m enu, in a ma in men u and on the function k ey s. Additional multiline and gr oup[...]

  • Page 12

    Step by Step Basic Usag e Ins truct ions 12 Optional main menu Y o ur sy stem ad ministrator can provide a custom ized k ey t o giv e you a ccess to a ma in menu . On thi s main menu you c an choose from t he f oll owing opti ons: Press the key . > : Use functi ons suc h as the r edial or speed di al f eat ures. > : Launch funct ions s uch as[...]

  • Page 13

    Making Calls – Basic Fu nctions 13 Step by Step Making Calls – Basic Functions Answering calls Answering a call with the handset The telep hone ring s. The calle r is dis played. n Lif t the ha ndset . Answering a call via the speaker k ey (speakerphone) The telep hone ring s. The calle r is dis played. P ress th e k e y . T he la mp lights up.[...]

  • Page 14

    Step by Step Making Calls – Basic Fu nctions 14 S w itc hing t o speakerphone Precondit ion: Y o u are makin g a call with the handset . and t Press th e speaker key and releas e, then p ut the hand- set down and co ntinue t he call. S w itc hing t o the handset Precondit ion: Y ou are on th e phon e in sp eak erpho ne mode. n Lif t the hands et.[...]

  • Page 15

    Making Calls – Basic Fu nctions 15 Step by Step Dialing with the handset on-h ook p Internal: Enter the number . External: Enter the access code and the number . The called pa rty answers. The call is on your speaker: n Lif t the ha ndset . or When handset is on -hook: speak erp hone no t a vai lable with optiP oint 41 0 econom y. The called part[...]

  • Page 16

    Step by Step Making Calls – Basic Fu nctions 16 Last number r edial If y our tele phone is con figur ed f or thi s type of re diali ng, each number dialed is saved f or possible redialin g. Press the key . or p Enter your individ ual code for Last Number Redial (if necessa ry , ask the se rvice personn el). The other party answers: n Lif t the ha[...]

  • Page 17

    Making Calls – Basic Fu nctions 17 Step by Step T ransf erring a call If the pe rson you are conversing with w ishes t o be transferred to one of your c olleagu es, you can tran sf er the call to this third part y . Extend ing the ca ll with prio r announcement: : Confirm. US: > : Select and c onfir m. p Call the other party and inf orm him or[...]

  • Page 18

    Step by Step Making Calls – Basic Fu nctions 18 Call Forwarding Using call forwar ding Y o u can progr am two typ es of cal l f orwarding: • Station fixe d f orwarding 1 , and • station variable f orwarding Wi th stati on fi xed f o rwarding you can program a f o r- warding destin ation t hat will r emain valid un til you c hange or delete it[...]

  • Page 19

    Making Calls – Basic Fu nctions 19 Step by Step Station fixed for war ding If you have programmed a forwarding desti natio n f or stati on fixed f orwarding , you can activate and deacti - vate the f orwardi ng fa cility either in the program/s ervice menu or with a forwarding ke y conf igured by your ser - vice pers onnel. The programmed forward[...]

  • Page 20

    Step by Step Making Calls – Basic Fu nctions 20 If stati on variable forwar ding was previously pro- grammed and activated, it is deactivated and the f or- wa rd ing de stinat ion is delete d. Deactiv ating station fixed for warding in the idle menu Y o u can also deactivate st ation fixed forw arding in the idle men u. > : Se lect and confirm[...]

  • Page 21

    Making Calls – Basic Fu nctions 21 Step by Step Station variable forwarding With sta tion vari able fo rwarding y ou can choose be- tween 6 dif f erent t ypes of call forwarding: • Sta tion variabl e uncond itiona l/all forwarding – f orwarding for inte rnal ca lls only – f orwarding f or external calls only – f orwar ding f or both inter[...]

  • Page 22

    Step by Step Making Calls – Basic Fu nctions 22 : T o se lect the next stat ion variable forwarding typ e. Output on first line displa y . Output on secon d line dis play . or > T o ed it the cu rrent stat ion variab le f orwarding ty pe. Output on first line displa y . Output on secon d line dis play . Progr amming/c hanging the forw arding d[...]

  • Page 23

    Making Calls – Basic Fu nctions 23 Step by Step Activating stat ion variable forwarding Station variable f orwarding is automatically activ ated when t he f orwa rdin g dest inatio n is p rogr ammed . Uncondi tional variabl e programming can also be activat- ed in the idle menu. > : Selec t and confi rm whil e the ph one is id le. p Enter the [...]

  • Page 24

    Step by Step Making Calls – Basic Fu nctions 24 Deactiv a ting station v ariable fo rwar ding in the idle menu Y o u can al so deact ivate the following st ation variab le f orwa rding types in the i dle me nu: • Station vari able fo rwarding • F orwarding f o r internal and f or e xternal > : S elect a nd conf irm while th e phon e is id [...]

  • Page 25

    Making Calls – Basic Fu nctions 25 Step by Step Rejecting a callbac k request The telep hone ring s. The Can cel Call back message in - f orms y ou that this is a callback. : Confirm. or Let the telephone ring f our times; do not ans wer the call. Checking/ cancelling saved c allbac k requests Pre conditi on: Y ou ha ve sa v ed call bac k re ques[...]

  • Page 26

    Step by Step Making Calls – Basic Fu nctions 26 Sa ving Repert ory Dialing Numbers on a Key Store/process on dest ination dial number T here are man y use e xamples f or using the li nking of code and PI N numbers with cal l numb ers or codes and destin ation c all numbe rs. F or ins tance : • Direct t alk with destinat ion • Call nu mber di [...]

  • Page 27

    Making Calls – Basic Fu nctions 27 Step by Step Selec t, confi rm and en ter th e sequence again. Quit function without c hange Selec t and confir m. The function is abo rted wit hout any ch a n ge . Storing a number for r ed ialing Pre conditi on: Y ou r tele phone is programmed for "Sa ved number r edial" not "Last num ber redia [...]

  • Page 28

    Step by Step Making Calls – Basic Fu nctions 28 Dialing with r epertor y k eys Precondit ion: Y ou have saved a numb er on a reper tory dial ing k e y Æ page 2 6. Press the key with the saved numb er . If th e numbe r is on the sec ond le vel, press the sh if t ke y bef ore hand. The other party answers: n Lif t the hands et. or Wi th the hands [...]

  • Page 29

    Making Calls – Basic Fu nctions 29 Step by Step T elephone settings Adjusting the ringer volume u or v Press on e of the keys when the telephon e is idl e. : Confirm. u or v T o inc rease/d ecreas e the volum e: keep press ing the ke ys un til th e de sired vo lume lev el has been r eac hed. : Sav e. Adjust ing the ringer pitch u or v Press on e [...]

  • Page 30

    Step by Step Making Calls – Basic Fu nctions 30 Adapting the speaker phone function to the acousti cs of your room T o im prov e the clar it y of voice transm ission du ring spea ke rphon e con v er sations , yo u can ada pt the mic ro- phon e sens itivity of yo ur tel ephon e to suit the aco ustics of y our r oom ("norm al ro om"/"[...]

  • Page 31

    Making Calls – Basic Fu nctions 31 Step by Step Sel ecting th e language for user prompts (displays) Y our HiP ath 40 00 system can be co nfigured f or up to fiv e dif f erent languag es. T he first lang uage pr o- grammed is the de fault. If your tele phone ha s a lan- guage key , you can progra m a diff erent langua ge. The peri od of time f or[...]

  • Page 32

    Step by Step Making Calls – Co nvenie nce Funct ions 32 Making Calls – Convenience Funct ions Answ ering Calls Group call and pic kup If a memb er of a pickup grou p does not a nswer a call within 1 5 second s (de pending on th e sy stem ), the other memb ers o f the t eam he ar an a lerting t one. T e lephon e in t he idle s tate: Th e telep h[...]

  • Page 33

    Making Calls – Convenie nce Functions 33 Step by Step Hav ing the number of the called station di splay ed If the nu mber of the st ation for which you (as a member of a c all p ic kup group) wi sh to pick up a ca ll doe s not ap- pear on the display , you can enter the code f or "Display on reques t" after lif ting the ha ndset . If yo[...]

  • Page 34

    Step by Step Making Calls – Co nvenie nce Funct ions 34 Activating/dea ctivating s top voice cal ling Y ou can pr ev ent othe r per sons fr om maki ng dir ect calls to yo u. Any at temp t to address you directly via the loud- speaker will be changed to a normal call. Press the key . T he l amp li ghts up . fg Enter the service code. or > : Se [...]

  • Page 35

    Making Calls – Convenie nce Functions 35 Step by Step T he firs t call in the call log is displ ay ed: User Date and time of the entry and reason f o r the entry . The disp lay begi ns with the most recen t (una nsw ered) call. If the party has called m ore than on ce, t he number of times this par ty called is disp layed. Displaying further call[...]

  • Page 36

    Step by Step Making Calls – Co nvenie nce Funct ions 36 The other party answers: n Lif t the hands et. or Wi th the hands et on-h ook: s peakerphon e (n ot available with opti P oint 41 0 ec onomy). Dialin g with system sp eed dia ling nu mbers Y o u will be supplied with a copy of the system (central ) spee d diali ng dir ector y b y your serv i[...]

  • Page 37

    Making Calls – Convenie nce Functions 37 Step by Step T erm inati ng mail bo x re trie va l: P ress t he k e y . T he la mp goe s out. Entries remai n in the mailbox until y ou de lete them. Using th e mailbox functio n (opt ional) Users wi th a m ailbox (HiPath X pressio ns) ca n use it by calling the m essag ing ex tens ion, f or ex ample, s et[...]

  • Page 38

    Step by Step Making Calls – Co nvenie nce Funct ions 38 During a Call Using the call w aiting function When yo u are e xpecting an imp ortant ca ll, y ou sho uld activate th e call waitin g functi on. A waitin g call is s ig- naled to you if you are on the ph one. Y ou can th en eit her accept o r disregard th e waiting cal l. Activating/deact iv[...]

  • Page 39

    Making Calls – Convenie nce Functions 39 Step by Step Usin g th e swit chover butt on The switchover button that must b e conf igured by your sy stem administrator can be used f or the f ollowing functions: • con sultati on (re t urn to th e call be ing held or the con - f erence be ing he ld) • toggl ing • acc epti ng a w aiting c all • [...]

  • Page 40

    Step by Step Making Calls – Co nvenie nce Funct ions 40 Re-indi cation During an internal or ex ternal waiting call or consulta- tion, yo u can hav e inf ormation about the first call - call number or subs criber na me - shown brie fly in th e dis- play . Y o ur ser vice perso nnel mu st inst all a key f o r re-in- dication be f orehand. The disp[...]

  • Page 41

    Making Calls – Convenie nce Functions 41 Step by Step Station controlled confer ence In a st ation co ntrolled conference you can include up to 8 internal and ex ternal users. Users with sy stem tele- phones can execute or use all of the following f unc - tion s. ISDN t elephone s and exte rnal user s are pa ssiv e users - th ey can only be inclu[...]

  • Page 42

    Step by Step Making Calls – Co nvenie nce Funct ions 42 Set ting up a conf erence Y ou can s et up a conf eren ce fr om a ny of the f ollow ing type s of connec tion: • sin gle ca ll • consult ation cal l • waiting call Starting a confere nce from a single call Y o u want to set up a conference. Y o u receive a ca ll. or p Y ou call anot he[...]

  • Page 43

    Making Calls – Convenie nce Functions 43 Step by Step Expan ding t he co nference Any member of the system conference can expand the conference by • cal ling a nother user a nd addi ng this per son to the conf eren ce • addin g a user to the conference from a consu ltat ion call • acce pting a waitin g call and adding the call er to th e co[...]

  • Page 44

    Step by Step Making Calls – Co nvenie nce Funct ions 44 A ccepting a waiting call and adding it to the conf e r- ence If you receive a w aiting cal l during th e conference (call waiting func tion is activated ), you can add th is user to the co nf erence . An al erting to ne is aud ible. Th e lamp fla shes. P ress the k e y . Y ou are connec ted[...]

  • Page 45

    Making Calls – Convenie nce Functions 45 Step by Step During the confer ence Y ou a re taki ng pa rt i n a conference with 3 to 8 me mbers and y ou wish t o kno w abou t the o ther m ember s or to disc onne ct a memb er . Viewing member informatio n > : Sele ct an d con firm . The display s hows the name an d call numbe r of t he oth- er membe[...]

  • Page 46

    Step by Step Making Calls – Co nvenie nce Funct ions 46 Entering commands with tone dialin g (DTMF suffix diali ng) Aft er dialing a number , you can set tone dialing to ac - tivate equipm ent - su ch as an answerin g machine or an aut omatic inf ormatio n or s witc hing s y stem - by di aling commands in DTMF mode ( DTMF = d ual- t one m ulti f [...]

  • Page 47

    Making Calls – Convenie nce Functions 47 Step by Step S yst em-wide parking On the HiPath 400 0, you can park up to 1 0 internal and/ or external calls and take them at another telephone. T here a re two w ays of pa rking a call: •A u t o m a t i c p a r k i n g • Ma nual p arkin g P arkin g is not possible i f: • All park positi ons are oc[...]

  • Page 48

    Step by Step Making Calls – Co nvenie nce Funct ions 48 P arking a call manually and then taking it at a la ter da te Y o u can man ually pa rk a call to your tele phone at a free par king po siti on and tak e it at yo ur tele phone or anot her telephone at a later date. T his function can also be used with tel ephones that do no t have a display[...]

  • Page 49

    Making Calls – Convenie nce Functions 49 Step by Step T aking a parked call Via the keypad n Lif t the h andse t or us e the speak erp hone f unctio n (no t av ailabl e with optiP oint 41 0 econom y) . p Enter the s yst em code fo r "sy stem parking" (if y ou ha ve any problems ask the servi ce person nel). d ... m Enter the parking pos[...]

  • Page 50

    Step by Step Making Calls – Co nvenie nce Funct ions 50 P arking is not possible If all the parking positions or the selecte d parking posi- tion are occ upied , or the re is some other reason why parking is not possible, an acous tic warning and a vis ual wa rnin g ar e outpu t. A utomatic parking If all the parki ng positi ons are occup ied, a [...]

  • Page 51

    Making Calls – Convenie nce Functions 51 Step by Step If Y ou Cannot Reach a De stinat ion Camping on a colleague’ s call Pre conditi on: T he i nterna l par ty whom you have called is bu sy . Y ou ne ed to c ontact thi s per son ur gently . > : Select , confirm a nd w ait brief ly . Y our c ollea gue hea rs the cal l wa iting t one. T he ca[...]

  • Page 52

    Step by Step Making Calls – Co nvenie nce Funct ions 52 Using HiP a th 40 0 0 as an in ter c om mu ni cati on s yst em Y o u can voice call an in ternal H iPath 400 0 us er via th e loudsp eaker in his or her telephon e to s et up a conn ec- tion . Y ou ca n also initi ate v oice c allin g fro m cons ultatio n. T he f ollo wing f uncti ons ar e a[...]

  • Page 53

    Making Calls – Convenie nce Functions 53 Step by Step S ystem-wide voi ce calling F rom your tel ephone, you can voice ca ll any internal user whose teleph one pr o vides t he sp eake rphon e func tion (no t a va ilabl e wit h optiP oint 41 0 econom y) or has a l oudspeaker . V oice callin g to a v ariable de stina tion A destin ation subscriber [...]

  • Page 54

    Step by Step Making Calls – Co nvenie nce Funct ions 54 V oice callin g to a fix ed destin ation Th e sys tem code-number f or "voice calling" + the desti- nation call nu mber i s program med ont o a reper tory key Æ page 65. Press the programm ed reper tory k ey . A conn ection to the des tinatio n loud speaker is im mediatel y set up[...]

  • Page 55

    Making Calls – Convenie nce Functions 55 Step by Step A conn ection to the des tinatio n loudsp eaker is set up immedi ately , if • there is n o busy condit ion • the ha ndset is cra dled • and vo ice-ca lling prot ection has no t bee n activ ated The called pa rt y accepts the voice cal l by lif ti ng the hand set. If the cal led par ty pr[...]

  • Page 56

    Step by Step Making Calls – Co nvenie nce Funct ions 56 The destinat ion tele phone' s loudspe aker and micro- phone are auto matically activated. . T wo- w ay v oice ca lling t o a fi xed des tinati on (on repert ory ke y ) Th e sys tem code-number fo r "two-w ay v oice calling in a group" + th e speed ca lling code f or th e grou[...]

  • Page 57

    Making Calls – Convenie nce Functions 57 Step by Step If a gr oup mem ber pr esse s the lo udspeak er ke y or the rel ev ant line k ey f or the an nounc ement, he or she i s dis- connec ted from t he anno uncemen t. If the l ast rema in- ing mem ber of the group presses the loud speaker key or the li ne key , t he anno uncem ent is termina ted. U[...]

  • Page 58

    Step by Step Making Calls – Co nvenie nce Funct ions 58 Call forw ard ing via code nu mbers T he f ollo win g call -f orwar din g mode s can be set up vi a codes: See Æ p age 1 8 f o r the displa y messages that occur when ca ll-forwar din g is acti vated/de-ac tivated. Call-f orwar ding mode Code (exampl e) Pro gramming and activating fix e d c[...]

  • Page 59

    Making Calls – Convenie nce Functions 59 Step by Step Progr amming and activ ating call-f orwarding n Lif t the ha ndset . p Enter a code number , say *51 , (ask the service person- nel). Y ou will hear t he dial ing to ne. p Enter the number of the destination. r Enter the terminating c haracter . Y ou should hear a con- firmation tone, call f o[...]

  • Page 60

    Step by Step Making Calls – Co nvenie nce Funct ions 60 S witchin g of f fixed call forw arding Press the key . T he l amp goes out, ca ll f orwarding is swi tch ed off . Switching fixed call forwarding on again P res s the k e y . Th e lam p lights up and cal l f orwar din g is swi tc hed o n agai n (the f orw ar ding des tina tion mus t be prog[...]

  • Page 61

    Making Calls – Convenie nce Functions 61 Step by Step Delay ed call-for war ding Inst alled for the wh ole s ystem by t he se rvice p ersonnel. Requir ements: W aiting call mu st be installe d Æ page 38. If you hav e activated "call-forw arding on busy / timed" o r "timed c all- f orwarding" on your tele phone Æ page 21, you[...]

  • Page 62

    Step by Step Making Calls – Co nvenie nce Funct ions 62 : Confir m (use d in US ). p Enter t he numb er of t he dest inati on. : Confirm. Call fo rwarding is activated immed iately . Storing a dest ination for fax, PC or bu sy/ activating call forwar ding Press the key . T he l amp li ghts up . : Confirm. > : Select and confirm . > : Select[...]

  • Page 63

    Making Calls – Convenie nce Functions 63 Step by Step Checking/deactivating call forw arding for ano ther telephone P ress t he k e y . T he la mp lig hts up. > : Sele ct an d con firm . > : Sele ct an d con firm . : Confirm. p Enter the number of the other telephone. : Confirm. : Confirm (US). p Enter the PIN (only i f y our o wn station d[...]

  • Page 64

    Step by Step Making Calls – Co nvenie nce Funct ions 64 Checki ng/deactivating call forwarding for fax, PC or busy Press the key . T he l amp li ghts up . > : Se lect and confirm . > : Se lect and confirm . > : Select and confirm . p Enter the code f or the type of call f orwarding req uired. The codes are de fined by the serv ice person[...]

  • Page 65

    Saving Fu nctions and Appointme nts 65 Step by Step Saving Functions and App ointm ents Saving individual spe ed dialing numbers Y ou can sa ve a numbe r on eac h of digit k ey s 0 to 9 an d then di al these n umbers at t he push of a b ut ton Æ page 35. P ress t he k e y . T he la mp lig hts up. : Confirm. > : Sele ct an d con firm . > : Se[...]

  • Page 66

    Step by Step Saving Fun ctions and Ap pointments 66 Appoint ments Function Y ou can pr ogra m a tim ed r eminde r on y our te lephon e to re mind y our self o f an imp ortant mee ting or a ppoint - ment, f or exampl e Æ page 67. Y ou must sav e the exact time at whi ch yo u wish to re ceiv e the r eminder . Re - minders can be set f or the next 24[...]

  • Page 67

    Saving Fu nctions and Appointme nts 67 Step by Step Cancelli ng a sa ve d re minder: P ress t he k e y . T he la mp lig hts up. k Enter the service code. or > : Selec t and conf irm. A saved timed re minder is dis- play ed. > : C on f ir m ( if you h ave save d seve ral ti me d re mi nd ers ). and > : Sele ct an d con firm . P ress t he k [...]

  • Page 68

    Step by Step Making proje ct ca lls 68 Making pr oject calls Exter nal call s can be assigne d to sp ecific project s. Precondit ion: P roject numbers (fro m 1 to 5) have been conf igur ed f or s pecifi c pr ojec ts and y ou ha ve a c ode f or the project in question. S ett ing up a p roject call Press the key . T he l amp li ghts up . p Ente r a s[...]

  • Page 69

    Making proje ct calls 69 Step by Step Call duration dis play (cost display) The call d uration di splay is con figured by the servi ce personne l. The d isplay s hows either the durat ion of the call or th e cost of the call. The dis play can be switched of f . The call durati on is shown in the fi rst line dis play on th e right with f ormat HH:MM[...]

  • Page 70

    Step by Step Priva te Sp here /Se curit y 70 P rivat e Sphere/Security Activat ing/dea ctivat ing do no t distur b If you do no t wish to receive inco ming ca lls, you can ac- tiva te the do not distu rb function. Internal callers then hear busy tone, wh ile external calle rs are f orwarded to the attendant. The servic e personnel c an also set up [...]

  • Page 71

    Private Sph e re/Se curity 71 Step by Step Suppre ssing y our number on called party’ s display Suppr ess ion of t he num ber ind icat ion on ly ap plies to the next call and is not sav ed together with the redial function. P ress t he k e y . T he la mp lig hts up. lf Enter the service code. Dial tone can be heard. or > : Sele ct an d con fir[...]

  • Page 72

    Step by Step Priva te Sp here /Se curit y 72 Loc king your telephone Y o u can prev ent un author ized persons from us ing your tele phone (and the teleph one dir ectory) d uring you r ab- sence. Precondit ion: Y o u have been assign ed a pers onal id en- tifi cation number (PIN) b y the serv ice per sonnel. Pre v enting unautho rized dialing: Pres[...]

  • Page 73

    Using Other Functions 73 Step by Step Using Other Fu nctions Using a diff erent telephone in the same way as your own Y ou can log on to anothe r teleph one belo ngin g to the HiP ath 400 0 sy stem via a personal i dentification num- ber (PIN) (al so telephones of network ed HiPath 400 0 sy stems, f or exam ple, at oth er bra nc hes of y our comp a[...]

  • Page 74

    Step by Step Usin g Ot her Fun cti on s 74 Wi th the disp lay "Enter st ation no." or " Enter ID" , you are requested to ente r the PIN. Entering the PIN for your own HiPath 40 0 0 system: p Enter internal PIN. or Entering the PIN f or another HiPath 400 0 system area with in the inte grated network: p Enter the 2-digit node cod[...]

  • Page 75

    Making multilin e calls 75 Step by Step Making mult iline calls Using line key s Line keys are confi gured by the s ervice personnel. The statio n num ber of eac h station us er is assign ed to a line and is the primary lin e of that te am me mber . The same line is config ured on t he line keys of the ot her s tatio n users as a s econdary li ne .[...]

  • Page 76

    Step by Step Making multilin e calls 76 The diff erent sta tes of li ne key lamps The lamp is no t lit – the lin e is free and can be us ed. or The lamp is li t – line is busy . or The lamp is f lashing – a call is on the line: a nswer the call. or The lamp is f lashing fas t er – a call is on hold. or The lamp is flas hing fastest – a ca[...]

  • Page 77

    Making multilin e calls 77 Step by Step T aking calls on line keys If sev eral cal ls are received at the same ti me, you can take the calls in the order in whic h they are of fered to yo u - or y ou can gi ve p riori ty to ce rtain calls . Pre conditi on: T he serv ice person nel ha s specif ied the sequence in whi c h inc oming ca lls are answere[...]

  • Page 78

    Step by Step Making multilin e calls 78 Activat ing/deact ivating ringer When yo u are makin g a cal l on a li ne, y ou m ay be dis- turbed by the ri ngin g signal s f or ot her inco ming calls. I f ring er cuto f f has be en conf igur ed, yo ur tel ephon e does not ring. Incomi ng calls are then signalled by the flash- ing of t he line ke ys. With[...]

  • Page 79

    Making multilin e calls 79 Step by Step Dialing with line k eys Y our t elephon e can be confi gured wit h either automa t- ic or sele ctab le line se izure. The serv ice person nel speci fies whet her a li ne (and wh ich line) is sei zed auto- mati cally when th e hand set i s lif ted or when speak er- phone (not a vaila ble w ith opti P oint 41 0[...]

  • Page 80

    Step by Step Making multilin e calls 80 Identif ying the line used If several lines are seized at the same time, you can find out whi ch line you are conversing on. With the Sho w Used Line k ey co nfigured: Press the key . Via the program/se rvice key: Press the key . T he l amp li ghts up . lj Enter the service code. or > : Select and confirm [...]

  • Page 81

    Making multilin e calls 81 Step by Step Ending a call on a line key t R eplace t he ha ndset. or Pr ess the k ey that is lit. Adding another party to a line (conference) Pre conditi on: T here is a call on one of th e line s. The line key lamp i s lit. P ress t he lin e ke y . Conf er ence ton e ca n be hea rd b y you and b y the use rs wh o ar e a[...]

  • Page 82

    Step by Step Making multilin e calls 82 > : Select and co nfirm. > : Select and confirm . Brid ging is no w permit ted. P reventing bridging Ev en if the P rivac y funct ion has not be en conf igur ed f or your teleph one, you can still prev ent b usy bridgi ng. The Privac y func tion a pplies t o the cal l in p rogress or t o your next call.[...]

  • Page 83

    Making multilin e calls 83 Step by Step Holding a call on a line key and retrieving it Pre conditi on: Y ou ha ve take n a ca ll on a li ne k ey Æ page 77 or you are mak ing a consul tat ion call . Placin g on ho ld: P ress t he k ey . or > : Sele ct an d con firm . The line key of the cal l on hold flashe s. The call ca n be resume d at any te[...]

  • Page 84

    Step by Step Making multilin e calls 84 Pic king up a held ca ll A colle ague in an open -plan office has pu t a call o n hold on a line key and requests you (verbally) t o take over the call . Y our telep hone d oes no t ha v e a k ey f or this li ne. n Lif t the hands et. > : Select and confirm . p Enter the s tat ion nu mber o f th e teleph o[...]

  • Page 85

    Making multilin e calls 85 Step by Step Storing and activating a station fixe d call forwar d ing destina tion for a line Pre conditi on: T he teleph one is in th e idle state. Press the line ke y for the required li ne. The la mp light s up. P ress t he k e y . T he la mp lig hts up. The s ettings f or station fixed f orwarding f or ev ery line ar[...]

  • Page 86

    Step by Step Making multilin e calls 86 Cancelling the stat ion fix ed call forwarding destinat ion Precondit ion: T he te lepho ne is i n the id le stat e. A sta- tion fix ed f orw ardi ng des tina tion h as been sa v ed Æ page 85. Only if it i s not y our pri mary li ne: Press the lin e key f or th e required li ne. Press the key . T he l amp li[...]

  • Page 87

    Making calls in an executive /secr etary te am (not used i n US) 87 Step by Step Making calls in a n ex ecutive/sec- retary team (not used in US) Each ex ecutive/secret ary team i s conf igured by the s er- vice pers onnel. An ex ecuti ve/secretary tea m can consi st of a maximum of 4 executive tel ephones and 2 secr etaria l telep hone s. Calling [...]

  • Page 88

    Step by Step Maki ng call s in an exe cutiv e/secre tary t eam (not used in US) 88 T aking a call for the executive in the secret ary’ s office When a cal l is received for the executive, the te lephone rings i n the secre tary’ s office. n Lif t the hands et. or Press the key . T he l amp li ghts up . Speakerp hone ( not available with optiP o[...]

  • Page 89

    Making calls in an executive /secr etary te am (not used i n US) 89 Step by Step Extending a c all to the executive Pre conditi on: Y o u have taken a call for the ex e cutive in the se cretar y’ s office. P ress the D SS k ey f or the e x ecutiv e. Y ou ar e conn ected to th e ex ecut ive. Extend ing the ca ll with prio r announcement: Inform th[...]

  • Page 90

    Step by Step Maki ng call s in an exe cutiv e/secre tary t eam (not used in US) 90 T aking calls for other executive/ secret ary t eams If s ev eral e xecut ive /secr etar y teams have been co nfig- ur ed, y ou ca n pic k up cal ls f or other teams . n Lif t the hands et. Pr ess the flashing DSS ke y , f or e xample, "Executiv e 3". Using[...]

  • Page 91

    Making calls in an executive /secr etary te am (not used i n US) 91 Step by Step Activat ing/deact ivating call waiting for executive As the e xecut iv e, y ou can sp ecif y wheth er y our call s ar e to be recei ved in the se cretary’ s office while y ou are conducti ng a call. If you are making a call and at the same ti me expectin g an impor t[...]

  • Page 92

    Step by Step Maki ng call s in an exe cutiv e/secre tary t eam (not used in US) 92 Using the call signal function If a c all si gnal k ey has been configu red on y our e xecu - tiv e teleph one y ou can ge ner ate a call signa l on a parti c- ular des tinatio n tele phone ( f or example, in the sec re- tary's of fice) b y pr essing this k e y [...]

  • Page 93

    Making calls in an executive /secr etary te am (not used i n US) 93 Step by Step Calling a stat ion directly Pre conditi on: DSS ke ys ha ve been co nfigur ed at y our tele phon e Æ page 96. Th e lamp statuses of direct station selection (DSS) key s The lamp is n ot lit – t he user is not maki ng a call. or The lamp is l it – the user is makin[...]

  • Page 94

    Step by Step Maki ng call s in an exe cutiv e/secre tary t eam (not used in US) 94 T emporarity removing st ation from hunt gr oup/ adding stat ion to hunt group Precondit ion: A hu nt gr oup has be en c onfigur ed in th e team. Y ou can d iscon nect y ours elf f rom the hunt gr oup at a ny time, for example, when you leave the of fice. Y ou can re[...]

  • Page 95

    Checki ng the telephone 95 Step by Step Chec king the telephone Chec king its functionality Y ou can test th e functi onali ty of yo ur telep hone. T his in- clud es the following checks: • Ar e all t he k ey lamp s ope rati ng pro perl y? • Is th e displ ay op era ting pr oper ly? • Do all the ke ys function? • Ar e ther e an y probl ems w[...]

  • Page 96

    Step by Step Checki ng the telepho ne 96 Chec king the assignment of functions to k eys Y o u can check which func tions have been pre-a ssign ed to s pecifi c k ey s on you r tele phone. Y ou can al so c hec k wh at you have save d on ind i vi du a l keys your se lf. Th e fol - lowing ty pes of key assign ment are po ssible: • Reperto ry dialin [...]

  • Page 97

    Label ing, doc umentat ion and access ories 97 Labeling, doc umentation and acc essories Labeling Key Fields (not used in US) Y ou can c hose fr om the f ollo wing op tions t o labe l the ke ys wi th the func- tions /call numbers saved Æ page 8, Æ page 26: La be li n g • by hand: Labeling strips are deliver ed with your optiP oint. Write the fu[...]

  • Page 98

    Labeli ng, docu mentation and acc essories 98 Att ac hing a St ation Numb er Label (not valid for US) Self-ad hesiv e emerge nc y numb er la bels a re al so del ive red w ith your optiP o int. W rite th e emer gency number on the labe l (fir e dep artment, p olice , ow n telepho ne num ber s), then rem ov e and inse rt it in t he rec ess on the te [...]

  • Page 99

    Advice for users 99 Advice fo r users Care of the telephone • Us e eith er a da mp cl oth or an ant istati c clot h to c lean th e tele phone . Ne ve r use a dry clot h! • If the telep hone ne eds to be cl eaned thoro ughly , use a ne utra l, dilute d, surface-active cleani ng agent. E nsure that all traces of the cleanin g agent are remov ed w[...]

  • Page 100

    Step by step Advice for user s 100 D eali ng wit h err or messag es on the display P ossibl e caus e: Maxi mum inp ut time ex ceeded. Hand set not replac ed. P o ssibl e response : Enter digits mor e quic kly; av oid lengthy pauses be- tw een k ey stro kes . P ossibl e caus e: Sy s tem is ov erlo aded, no lines f ree, queu e is ful l. P o ssibl e r[...]

  • Page 101

    Advic e for users 101 Step by step or P oss ible ca use: a) At tempt to use a barred function. b) P IN e nte red i nco rre ctly . P ossib le respons e: a) Contact the service personnel f or authorization to ac- tiv ate this function. b) Enter the PIN corr ectly . P ossible cause: Numbe r not en tered comp letely , sta r or poun d key not pressed. P[...]

  • Page 102

    102 Index Index A Add-on co nferenc e ..... ..... ...... ...... .... ....... ... 81 Angl e of displa y ..... ...... ....... .... ...... ....... .... ... 30 Answ erin g call s ..... ...... ..... ...... ...... ....... .... ... 13 Assi gning av ail able keys .......... .... ..... .... .... 65 Assi gning pr ogr ammab le keys .. ....... ...... . 65 Auto[...]

  • Page 103

    103 Index N Number label ......... ...... ...... ...... ..... ...... ...... .. 98 Number suppressi on ...... ...... ....... .... ...... .... 71 O Open li steni ng .... ..... ...... ...... .... ....... ...... .... .. 14 Override security ......... ...... .... ....... ...... .... .... 81 P Parking . ...... .... ...... ....... .... ...... ....... ....[...]

  • Page 104

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  • Page 105

    Impo rtant funct ions at a gl ance Important functions a t a glance Making a call : Either: n + p Or: p + when the othe r party answ ers n or spea ker phone (not av ail able with optiP oint 41 0 entry). Save d number re dial: Save : Either: The connec tion has be en mad e. . Or: An y numb er: + + : + p + : . Redial: n + . Last number r edial: n + .[...]

  • Page 106

    Import ant fun ctions a t a glance Settin g up a c onfer ence cal l: First cal l + > : + p + : + > : + p . Savi ng/activ ating vari able ca ll forw arding: > : + p (destination) + : . Checkin g call list: + : + > : + : or > : . Ending: . Dialing disp lay ed call: > : . Saving ind ividual speed dialing numbe rs: + : + > : + p (0[...]

  • Page 107

    Maximu m Servi ce Menu fu nctio ns avail able Maximum S ervice Menu functions available Press th e "progra m/ser vice" key . Use < > and : in order to select functions. Or us e the service code s, e.g. 2 1 f or "Second cal l on/of f". 1 Destin ations 2 F eatur e settings 3 Using sp eed dialing 4 Disp laying key assi gnment[...]

  • Page 108

    © Siemens AG 2004 Info rmati on and Commu nic ation Netwo rks Hofmannstr. 51 • D-81359 Munich R e f . N o . : A 310 0 3 - H 8 4 00 - B 412 - 1 - 7619 The in forma tion provid ed in th is docu ment con tains merely genera l de- scriptions or characteristics of per formance which in case of actu al use do not al ways ap ply as des cribe d or which[...]