Siemens OPTIPOINT420 manual

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A good user manual

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First and foremost, an user manual of Siemens OPTIPOINT420 should contain:
- informations concerning technical data of Siemens OPTIPOINT420
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Siemens OPTIPOINT420 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Siemens OPTIPOINT420, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Siemens service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Siemens OPTIPOINT420.

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Table of contents for the manual

  • Page 1

    www .siemens.com/enterprise User Manual HiPath 8000 optiPo int 410 advance S V7.0 optiPo int 420 advance S V7.0[...]

  • Page 2

    Safety Precautions 2 S afety P r ecautions For Y our S afety The IP telephone optiP oint 41 0/420 adv ance S V7 .0 complies with the Eu- ropean standar d EN 60 950, whic h deals with the saf ety of inf ormation technolog y appliances including elect ronic of fice eq uipment. This de vice has been designed with saf ety in mi nd, thus protecting both[...]

  • Page 3

    Safety Precautions 3 Important Notes The inf ormation provided in this document contains merely general descript ions or char ac- teristics of perf ormance whic h in case of act ual use do not alw ay s apply as described or which ma y c hange as a result of further development of the products. An obligation to pro vide the respectiv e c haracterist[...]

  • Page 4

    4 Contents Contents Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 For Your Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Protection of the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Location of the Telephone . . . . . . . . . . .[...]

  • Page 5

    5 Contents Operating the Telephone with the Display . . . . . . . 22 Standard Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Secure voice transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    6 Contents Consulting with a Second Pa rty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Introducing Consultation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Canceling Consultation Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Alternating Between Two Parties . . . . . . . . . . . . . [...]

  • Page 7

    7 Contents HiPath 8000 Functions . . . . . . . . . . . . . . . . . . . . . . . . . 71 Toggle Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Call Forwarding - Busy Line . . . . . . . . . . . . . .[...]

  • Page 8

    8 Contents Customizing the Telephone . . . . . . . . . . . . . . . . . . . . 90 Accessing the Setup M enu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Configuration . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 9

    9 Contents Local Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Abbreviated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Lock Phone . . . . . . . . . . . . . . . . [...]

  • Page 10

    10 Contents Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Off-Hook Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 On-Hook Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Callback . . . . . . . . . . . . . . .[...]

  • Page 11

    11 Contents Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Preparatory Ste ps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Menu Structure . . . . . . . . . . . . . . . . . . . [...]

  • Page 12

    General Information 12 General Information About T hese Operating Instructions These oper ating instructions will help y ou get to kno w the optiP oint 41 0/ 420 adv ance S V7 .0 and to use its functions. T he instructions contain im- portant information f or saf e and proper operation of the optiP oint 41 0/420 adv ance S V7 .0. F ollo w them care[...]

  • Page 13

    General Inform ation 13 Ec ho Eff ect In some cases, while using the telephone y ou may hear an ec ho, whic h can be quite strong. This is not due to any design def ect or other fault with your IP telephone, but caused b y the other client. F or example, if the ec ho occurs during a teleconf erence, it may be that the loudspeake rs and micro- phone[...]

  • Page 14

    Step by Step General Information 14 S ymbols in the Manual Y ou will find a graphic repr esentation of the T elephone menu operating steps in logical sequence in the lef t col- umn. Belo w is an e xplanation of the s ymbols: n Lif t the handset (off-hook). t Replace the handset. s Conduct a call. o Enter a telephone number or code. dd Enter the cod[...]

  • Page 15

    Introduction 15 Introduction Ov erview The optiP oint 41 0/420 adv ance S V7 .0 is a modern multi-functional IP telephone. It is designed f or connection to data net works and is not direct- ly connected with an ISDN s ystem or to the PSTN. The optiP oint 41 0/420 advance S V7 .0 enables voice communication via the standard Internet Pr otocol (IP).[...]

  • Page 16

    Introduction 16 Secur e V oice T ransmission Y ou can set up a secure connection with optiP oint 41 0/420 adva nce S V7 .0 phones if the receiving phone also has the capability . The v oice transmis- sion is encrypted; it is decrypted in the receiving party’ s telephone. Even the signaling f or call set up and the ex c hange of encryption inf orm[...]

  • Page 17

    Introduction 17 Layout of the optiP oint 420 advance S V7 .0 Ke y s f or phone set tings Microphone f or speakerphone Loudspeak er f or open listening Dialog ke y f or confirming a function Dialog ke y s f or scrolling thr ough functions Handset Dialing ke ypad Illuminated graphics display , 4 lines of 24 character s each Ke y fields – Pr ogramma[...]

  • Page 18

    Introduction 18 Display and Dialog Keys The optiP oint 41 0/420 advance S V7 .0 f eat ures a f our -line display . In normal mode the Idle menu appears on the display . The idle menu displ ay s the time and date in the first line. T he telephone number or name is displa yed in the second line. The user can define an y name f or the third line durin[...]

  • Page 19

    Introduction 19 Keypad The optiP oint 41 0/420 adv ance S V7 .0 ke ypad f eatures digits, let ters and some special char acters. Depending on the selected input mode, y ou can ke y in let ter s and special char acters b y pressing the r elev ant k ey as of ten as necessary until the req uired c haracter appear s on the displa y . Examples of let te[...]

  • Page 20

    Introduction 20 Pro g r a m m a b l e K e ys optiP oint 41 0/420 advance S V7 .0 is equipped with 1 8 and/or 1 9 (optiP oint 41 0 advance S V7 .0) function ke ys all of whic h are user -program- mable on two le vels (the "Stop/E scape" and "Shif t" ke ys should be r e- tained). Fiv e of these key s are pre-assigned in the fir st[...]

  • Page 21

    Introduction 21 Control Key s The contr ol ke y s v and u are located to the lef t of the dialing keypad. De- pending on the operating mode you can modify the f ollowing set tings: Mode v Key u Key Incoming call Reduce ring tone v ol- ume Increase ring tone vol- ume Speakerphone R educe loudspeaker volume on telephone Increase loudspeak er volume o[...]

  • Page 22

    Operating the Telephone with the Display 22 Operating the T elephone with the Display The opt iP oint 41 0/420 advance S V7 .0 of f ers all functions on the displa y in dialog menus which ar e independent of status. With the three dialog ke ys you can scr oll through the indivi dual functions, select the funct ion you r e- quire and activ ate it. Y[...]

  • Page 23

    Operating the Telephone with the Display 23 Secur e voice tr ansmission Prerequis ite : T ec hnical personnel must activ ate the secure voice trans- mission function. If you call a station or ar e being called by a station via a secur e connection, you will see a flashing loc k symbol on the phone ’ s display . Upon request you will hear a short [...]

  • Page 24

    Step by Step Operating the Telephone with the Display 24 Functi on S election A function is selected with the k e ys < or > and con- firmed with the : key . The arro w icon (>) in the f ourth line indicates tha t a dditional functio ns are av ailable. In idle mode, there are no me nu options av ailable (no prompt). At the end of the menu l[...]

  • Page 25

    Operating the Telephone with the Display 25 Step by Step Answ ering a Call Without the Headset (Speakerphone Mode) The telephone rings. T he caller is displa y ed on the screen. : Confirm or Pr ess ke y . LED lights up. Speakerphone mode. u or v A djust volume. T o raise or low er the v olume, k eep pressing the k ey s until the desir ed volume is [...]

  • Page 26

    Step by Step Operating the Telephone with the Display 26 Ending a Call Pr ess ke y . LED goes out. or Pr ess Cancel/R el. or > : Select and confirm. S witc hing to Speakerphone Mode Prerequisi te: Y ou are conducting a call with the hand- set. and t Hold down the ke y while replacing the handset. Then release the k ey . Pr oceed with the call. C[...]

  • Page 27

    Operating the Telephone with the Display 27 Step by Step Open Listening During the Call Y ou can allow other people in the room to join the tele- phone conv er sation. Inf orm the party at the other end of the line that you are switc hing to loudspeak er . Prerequisit e: Y ou are conducting a call with the hand- set. Activ ating this function: Pr e[...]

  • Page 28

    Step by Step Operating the Telephone with the Display 28 Sec o n d C a l l If the "Call waiting" function is activa ted (  page 95) and your ar e currently making a call, you can pic k up an- other call. T he caller hears the on-hook signal , you hear the call wa iting signal. Accepting a Waiting Call Y ou are conducting a call. A seco[...]

  • Page 29

    Operating the Telephone with the Display 29 Step by Step Deflecting a W aiting Call Y ou can deflect a waiting call to another phone number . Y ou hear the call waiting signal and the number of the waiting party is display ed. > : Select "Deflect call" and confirm. o Enter the destination telephone number . : Confirm your entry . The f[...]

  • Page 30

    Step by Step Operating the Telephone with the Display 30 Pu tting second call on hold If you ha v e taken a second call, y ou can also place it on hold, e.g. in order to consult with someone in the same room. In this case both parties ar e put on hold. Prerequisi te : Y ou have ans wered the second call (  page 28). > : Select and confirm. T [...]

  • Page 31

    Operating the Telephone with the Display 31 Step by Step Holding a Call Y ou can use this function to put a curr ent call on "hold" to prev ent the party at the other end of the line from hearing an internal consultation f or instance. Using the Menu Prerequisit e : Y ou are in the middle of a call. > : Select and confirm. The call is [...]

  • Page 32

    Step by Step Operating the Telephone with the Display 32 Using the Line Keys If you ha v e a multiline telephone, y ou can use the line ke y s to place calls on manual "hold". Prerequisi te : Y ou are in the middle of a call. Pr ess the ke y associated with the line that is in use. • The line k ey LED blinks. • The line ’ s LED indi[...]

  • Page 33

    Operating the Telephone with the Display 33 Step by Step T ransferring with Consultation Pr oceed as f ollows to announce the transf er bef ore- hand. > : Select and confirm (see also  page 47). o Enter the telephone number of the party to whom the call is to be transf erred. : Confirm. The party answer s. s Notify user of call transf er . &g[...]

  • Page 34

    Step by Step Operating the Telephone with the Display 34 Making Calls Y ou can enter a phone number with the handset of f- or on-hook. Dialing Following Line S eizure If you ha v e a multiline telephone and w ant to mak e a call on a specific line, press t he appropriate line k e y . If you do not do so, the telephone automatically selects an idle [...]

  • Page 35

    Operating the Telephone with the Display 35 Step by Step Dialing Befor e Line S eizure o Enter the phone number . : Confirm your entry . or Pr ess the Loudspeak er k ey . or W ait until the A uto Dial T imer has timed out. The number is dialed and the connection is set up. Using DTMF T one Dialing During a call, you can use DTMF tone dialing to ope[...]

  • Page 36

    Step by Step Operating the Telephone with the Display 36 Callback If the other party is busy , y ou can place a req uest f or callback. Callback is a HiP a th 800 0 function and has to be programmed b y service perso nnel. Y ou are request- ed to confirm callbac k if "Bus y" appears on the display . Prerequisi te : The callbac k function [...]

  • Page 37

    Operating the Telephone with the Display 37 Step by Step Reac hability If you w ant to be reac hable within the building or on the premises, y ou can temporarily f orward all calls to y our main telephone to a "guest telephone" specifically set up f or this purpose. Y ou can use all HiPath 8000 feat ures set up f or your main telephone an[...]

  • Page 38

    Step by Step Operating the Telephone with the Display 38 De-r egistering from another telephone In case you f orgot to de-register using the HotDesking ke y at the guest telephone, you can do so fr om your main telephone or any other telephone within the s ys- tem. Pr oceed as f ollows: Precondit ion : The telephone is a v ailable and in ready mode[...]

  • Page 39

    Operating the Telephone with the Display 39 Step by Step Call Log The Call L og menu contains f our lists f or: • Missed calls • Dialed calls • Receiv ed calls • F orwar ded calls The Call L og contains up to 20 of the last par ties stored f or the rele vant list. T he f ollowing call details are stored: • Phone number/name depending on a[...]

  • Page 40

    Step by Step Operating the Telephone with the Display 40 Displaying the Call Log > : Select and confirm. Select list : Confirm. or > : Select and confirm. or > : Select and confirm. or > : Select and confirm. The lists are sorted c hronologically , with the most re- cent entry first. Y ou can scroll thr ough the lists using the < and[...]

  • Page 41

    Operating the Telephone with the Display 41 Step by Step Call party Once you ha ve selected the r equired party , you can pro- ceed as f ollows to make t he call. > : Select and confirm. > : Confirm - the call is connected. Delete party from list Y ou can delete the selected part y from the list if you no longer requir e the entry . > : Se[...]

  • Page 42

    Step by Step Operating the Telephone with the Display 42 "Missed calls" Key If the "Missed Calls" list contains new entries that hav e not yet been display ed, the LED f or the "Missed calls" ke y blinks. While y ou are c hec king the list, the LED lights continuously . When you exit, the LED only blinks if a ne w miss[...]

  • Page 43

    Operating the Telephone with the Display 43 Step by Step Call Forwar ding T o manage your telephone, you can ha v e calls f orw ard- ed to another telephone. Prerequisit e : The call f orw arding function is activ e  page 94. Three types of cal l f orwar ding can be programmed us- ing the F orwar d menu: • Unconditional • On no reply •O n [...]

  • Page 44

    Step by Step Operating the Telephone with the Display 44 Checking Forw arding Status The thr ee types of call f orwar ding can hav e the f ollo w- ing states: • Not programmed • Not activ e • Activ e T o c heck the cur rent state, scroll to the F orward menu. Y ou will find an ov erview of the options here from  page 228. > : Select and[...]

  • Page 45

    Operating the Telephone with the Display 45 Step by Step Act i vate c a ll fo rwa rd in g > : Select and confirm. "Not activ e" is displa yed. : Confirm (or select and confirm "2=On no r eply" or "3=On bus y"). > : Select and c onfirm. F orw arding is "A ctiv e". P rogramm ing Call Forwar ding If you se[...]

  • Page 46

    Step by Step Operating the Telephone with the Display 46 Changing the For war ding Destination > : Select and confirm. : Confirm (or select and confirm "2=On no r eply" or "3=On busy "). "Activ e" is displa yed f or example. : Confirm : Confirm "1=Use k eypad" to enter n umeric v alues only (or select and [...]

  • Page 47

    Operating the Telephone with the Display 47 Step by Step Consulting with a Sec ond P arty During a call, you can consult with a second party while placing the first party on "hold". Y ou can transf er the call whic h is on hold to the second party – even if the lat ter has not y et answ ered (see  page 33). Introducing Consultation P[...]

  • Page 48

    Step by Step Operating the Telephone with the Display 48 Canceling Consultati on Hold If the other party does not pic k up: > : Confirm to disconnect the active connection. Y ou are reconnect ed with the first party . If the other party pick s up: > : Conduct your consultation. Confirm in order to ret urn to the first party . Y ou can alterna[...]

  • Page 49

    Operating the Telephone with the Display 49 Step by Step Conferencing This f eature is sometimes known as th ree-wa y calling. Prerequisit e : Y ou are conducting a consultation call (  page 47). Introducing the Conf erence Prerequisit e : Y ou are conducting a consultation call (  page 47). > : Select and confirm. T he f ollo wing appears[...]

  • Page 50

    Step by Step Operating the Telephone with the Display 50 or End both calls using the menu > : Select and confirm. B oth calls are terminated, and the display sho ws Cleared ". Y ou can start a new call. or End both calls b y hanging up Prerequisi te : "Allow J oin in conf erence" w as deactiv a- ted by the service personnel. t Rep[...]

  • Page 51

    Operating the Telephone with the Display 51 Step by Step Recor ding a Call Y ou can record important calls to be able to supply e vi- dence about the exact wor ding of an order (e.g. f or banking transactions). Prerequisit e : The connection to A SC Call Recor ding (EV Oip) w as entered at your telephone b y the service personnel  pa ge 1 1 2. S[...]

  • Page 52

    Step by Step Operating the Telephone with the Display 52 Dialing Aids The optiP oint 41 0/420 adv ance S V7 .0 provides y ou with a number of dialing aids and memory funct ions to fa cilitate you in maki ng calls and administering num- bers. Dialing with S el ected Dialing Key Y ou can assign freq uently dialed numbers to function keys (  page 1[...]

  • Page 53

    Operating the Telephone with the Display 53 Step by Step Using Auto Dial Timer F ollo wing expiry of a configurable dela y interv al, auto di- aling occurs af ter the last dialed digit is entered. T his can happen in the follo wing circumstances: • Dialing in idle mode • Deflecting an incoming call • Making a consultation call • T ransf err[...]

  • Page 54

    Step by Step Operating the Telephone with the Display 54 Using Abbreviated Dialing T o simplify the dialing pr ocess, you can call tw elve ab- bre viated dial numbers. Y ou can progr am a user number f or eac h abbre viated dialing number  pa ge 1 1 3. Using Abbreviated Dialing t o Make Calls Pr ess the "Abbre viated Dialing" function [...]

  • Page 55

    Operating the Telephone with the Display 55 Step by Step Using Notebook Functions If the last number dialed was bus y , or if the called party has not pic ked up, or if y ou wish to note down the num- ber of the remote user , then you can store t he tele- phone number electronically and call it again at a suit- able time (max. 24 alphanumeric char [...]

  • Page 56

    Step by Step Operating the Telephone with the Display 56 Using Repdial Keys The Reper tory Dialing function is similar to selected dialing. Howe v er , it can also incorporate dialing control functions at any point within the repertory dialing se- quence. T he HiP ath 80 00 automatically detects wheth- er the digits repres ent an IP address, a numb[...]

  • Page 57

    Operating the Telephone with the Display 57 Step by Step V oice Messages The "Messages" menu displa ys the number of voice messages that hav e been recorded in the mailbo x. : Confirm. If any messages are prese nt, the number of messages is shown at the top right of the displa y . Fo r e x a m p l e , 3/1 (2/1) means: • 3 messages, 2 of[...]

  • Page 58

    Step by Step Operating the Telephone with the Display 58 D e ac ti v a tin g th e R i ng er If you do not wa nt to be disturbed b y an incoming call ringing, you can deactiv ate the ringer . Prerequisi te : A function ke y must be configured (s ee  page 1 1 7). Pr ess the "Ringer of f" ke y . The LED is on. If there ’ s an incoming c[...]

  • Page 59

    Operating the Telephone with the Display 59 Step by Step Using a Key to Activate/Deactivate Do Not Disturb Prerequisit e : A function k ey must be configured (see  page 1 1 7). Pr ess the "Do Not Dist urb" ke y . The LED is on. If there is an incoming call, the caller will receiv e bus y treatment (tone or announcement), depending on t[...]

  • Page 60

    Operating the Telephone with the Display 60 Using Group Features T o help with handling certain types of calls, your telephone can be part of a pick up group, a hunt group, or both. Call Pick up Groups The administra tor can combine sev eral telephones to f orm a pickup group. If your telephone belongs t o a pic kup group, y ou can pic k up calls f[...]

  • Page 61

    Operating the Telephone with the Display 61 Step by Step Answ ering a Pickup Group Call A call f or a pic k up group is displa y ed as f ollo ws: • Line 2: Caller • Line 3: Calling T arget • Line 4: Option "Pickup Call". : Confirm the query to pic k up the call. or Pr ess the Group Pic kup ke y if y ou hav e one. Ignoring a Pic kup [...]

  • Page 62

    Operating the Telephone with the Display 62 Surviveability If a HiP ath 300 0 f allback s y stem was set up f or your HiP ath 800 0,you will still be able to use your telephone and the functions of the outage sy stem in case of e.g. a pow er outage. If your telephone has no connection to the HiP ath 80 00 , it will automatical- ly connect to the Hi[...]

  • Page 63

    Operating the Telephone with the Display 63 Multiline T elephone – Introduction The f ollowing sections pro vide an o vervie w of the concepts and f eatures specific to your telephone if the admin istrator has conf igured it as a multi- line phone — a telephone that supports more than one line. Most f eat ures are common to s ingle-line and mul[...]

  • Page 64

    Operating the Telephone with the Display 64 T ypes of Lines The f ollowing are the types of lines: • Priv ate line: A line that is only accessible to one telephone. • Shared line: A line that is accessible to multiple telephones. • Direct Station line : A line with a direct connection to another t elepho- ne. The LED associated with the line [...]

  • Page 65

    Operating the Telephone with the Display 65 Lines B asically ev ery line in a multiline telephone functions as an individual tele- phone (ex cept lines on Direct Station Select k ey ) so tha t all f eat ures on "single-line" telephones can be trans f er red to each individual line. As soon as a line is active, the rele vant details are di[...]

  • Page 66

    Step by Step Operating the Telephone with the Display 66 Using a Multiline Setup Incoming Call (R inger or Call W ait ing T one) The optiP oint 41 0/420 advance S V7 .0 rings with the set ring tone  page 1 26. If inf ormation about the calling party is transf erred (name, number or both), it appears on the display . n Y ou can now lif t the hand[...]

  • Page 67

    Operating the Telephone with the Display 67 Step by Step Existing Connect ion The f ollowing options are a vailable when y ou answ er a call on a line (see  page 66): • Use the line in the same way as a single-line tele- phone • Place the line on hold manually Using the line in the same wa y as a single-line tel e- phone Example: : If you ha[...]

  • Page 68

    Step by Step Operating the Telephone with the Display 68 Making Calls with Multiple Lines Accepting a second call on the same line While yo u are on a call, an incoming call is indicated b y ringing or blinking on another line k ey . Pr ess blinking line k ey 2. T he fir st line switc hes to "man- ual hold" mode and y ou are connected wit[...]

  • Page 69

    Operating the Telephone with the Display 69 Step by Step Advan ced Cancel Key Function F or multiline telephones, the Cancel ke y function ap- plies to the rele v ant active connection. Generally when the Cancel k e y is pressed, the call be- ing conducted by the part y is terminated. With the ex- ception of the sit uations described below , the re[...]

  • Page 70

    Step by Step Operating the Telephone with the Display 70 Using the Direct Station Select k ey Using a set up Direct Station Select key (DSS) y ou can call the target telephone directly or pick up a call for the target telephone. Direct Station Select – Call other party Pr ess the Direct Station Select key to call the other party . T he other part[...]

  • Page 71

    HiPath 80 00 Functions 71 Step by Step H i P a t h 8 000 F u n c t i o n s The HiP a th 800 0 sy stem supports a number of func- tions, whic h you can activ ate or deactiv ate via the tele- phone. With a multiline telephone each function relates to the prime line. The functions can also be inv oked via optiP oint display module call control  pag[...]

  • Page 72

    Step by Step HiPath 80 00 Functions 72 Using Call Forwar ding This section describes the call forw arding functions supported by the HiP ath 800 0. These functions can be called up using the f eat ure code. Y ou can also assign a frequently used function to a pr ogrammable ke y or a se- lected repdial k e y . Call Forwar ding - Busy Line The HiP at[...]

  • Page 73

    HiPath 80 00 Functions 73 Step by Step Call Forward on No Reply The HiP ath 8000 function Call Forw ard - No Reply (CFNR) allows you to enter a f eature code to f orward calls to another number if the handset is not lif ted af ter a cert ain number of rings (between 2 and 7). T he admin- istrator specifies the f orw arding destination. Swi t ch o n[...]

  • Page 74

    Step by Step HiPath 80 00 Functions 74 The HiP ath 80 0 0 rings the telephone to which you w ant to f orw ard your calls. w • If the party answer s, you can notify the part y that your calls are being f orwarded. • If the f orw arded-to part y does not answ er or is busy , repeat the activ ation procedur e. As long as y ou do so within two minu[...]

  • Page 75

    HiPath 80 00 Functions 75 Step by Step S electively Forwar ding Calls The function Sele ctive Call F orw arding allo ws y ou to generate a list of telephone numbers (screening list) that should be f orwar ded automatically . When a caller's number matches a number on the forw arding list, the call is f orw arded to the r e-direct number . The [...]

  • Page 76

    Step by Step HiPath 80 00 Functions 76 Caller ID Suppression The administrator stipulates whether or not your cal ler ID (name and phone number) is displa yed on the called party’ s telephone. If your data is not transf err ed, the call is initiated anon ymously . Howe ver , you can o ver ride the configured set tings for specific calls. Deactiv [...]

  • Page 77

    HiPath 80 00 Functions 77 Step by Step Activating Caller ID Su ppression T emporarily for Next Call If the administrator has permit ted the trans f er of y our caller ID , you can ov erride this set ting f or the ne xt call as f ollo ws: n Lif t the handset. o Enter the code, e.g. *68 (consult the administrator). w W ait until y ou hear the confirm[...]

  • Page 78

    Step by Step HiPath 80 00 Functions 78 Creating a S creening List For Call Acceptance Y ou can create a lis t of numbers, a lso known a s a screening list, from which y ou w ant to accept incoming calls. The administr ator knows ho w e xtensiv e this list may be in the HiP ath 800 0 that you are oper ating on site. When a caller's number match[...]

  • Page 79

    HiPath 80 00 Functions 79 Step by Step For Rejecting Calls Comparably to selectiv ely accepting calls, y ou can cre- ate a screening list f or calls y ou want to accept incom- ing calls. The administr ator knows how e xtensiv e this list may be in the HiP ath 800 0 that you are operating on site. If a caller’ s number matches one of the number s [...]

  • Page 80

    Step by Step HiPath 80 00 Functions 80 Anonymous Calls Rejecting Anonymous Calls Y ou can reject all calls from parties who hav e a privac y f eat ure activ e (such as Caller ID bloc king) that pre v ents the deliv ery of their calling number . When you do so, you r eceive no alerting f or a rejected call. n Lif t the handset. o Enter the code, e.g[...]

  • Page 81

    HiPath 80 00 Functions 81 Step by Step Using Speed Dialing The speed dialing f eature allo ws y ou to call up a central- ized list of frequently dialed telephone number s. Single-Digit Speed Dialing This f eature lets y ou easily place calls to fr equently-di- aled numbers b y dialing a 1 -digit speed dialing code. Eight numbers can be placed in th[...]

  • Page 82

    Step by Step HiPath 80 00 Functions 82 Using Callbac k Using the function "Callbac k" you can re-establish a con- nection with the last number dialed from your telepho- ne. n Lif t the handset. o Enter the code (consult the administra tor). The number is automatically dial ed. or Pr ess the "Callbac k" ke y . HiP ath 80 0 0 chec[...]

  • Page 83

    HiPath 80 00 Functions 83 Step by Step Funct ions in a Hunt Group Make line bus y This function pre v ents that calls in a hunt gr oup are switc hed to this line. Switc h on "Busy" n Lif t the handset. o Enter the access code, e.g. *96 (consult your administ- rator) to mak e the line "bus y" f or the hunt gr oup. w W ait f or th[...]

  • Page 84

    Step by Step HiPath 80 00 Functions 84 Mark a line as the End of a Hunt Group S witches this line as the end of a Hunt Group. If this line is reac hed, the s ystem stops looking f or a fr ee line ac- cording to the seq uence defined f or the Hunt Group. Switc h to End of Hunt Grou p n Lif t the handset. o Enter the access code, e.g. *97 (consult yo[...]

  • Page 85

    DLS Mobility Func tion 85 Step by Step DL S Mobility Funct ion Prerequisit e : Y our optiP oint 41 0/420 advance S V7 .0 was set up "mobility -enabled" by the service per sonnel. A DL S serv er is a vailable in the L AN, and its address is stored in the te lephone. Mobility S cenarios If you log o n to your o wn or another "mobility [...]

  • Page 86

    Step by Step DLS Mobility Fu nction 86 Logging on and off at the S ame Te l e p h o n e Logging on at the T elephone No other mobility user is logged on. Logging on using the ke y One of the function k eay s was set up as logon ke y f or the mobility function. Pr ess the "Mobility" logon ke y . Y ou are asked to enter your " M obilit[...]

  • Page 87

    DLS Mobility Func tion 87 Step by Step Logging off at the T elephone Prerequisit e : Y ou are logged on as a mobility user . If av ailable, pr ess the "Mobility" ke y . The logof f proce- dure is started. or > : Select and confirm. : Confirm to start the logof f procedure. o If requested, enter your User pass wor d (def ault value: &qu[...]

  • Page 88

    Step by Step DLS Mobility Fu nction 88 Logging on and off at at Diff er ent Te l e p h o n e s If the user is not logged on at another telephone, the logon procedur e is the same as described under "Log- ging on and of f at the same telephone"  page 86 If the user is already logged on to another telephone and "Logon with F orced L[...]

  • Page 89

    DLS Mobility Func tion 89 Step by Step The logof f is shown simultaneously at the remote tele- phone, and as soon as the logon procedure is success- fully completed, MOB is sho wn on the displa y of y our telephone. Logon with Delay ed Fo rced Logo ff at the Remote T elephone If the remote telephone is busy and the service person- nel has set "[...]

  • Page 90

    Step by Step Customizing the Telephone 90 Customizing the T elephone This chapter describes the set tings f or the optiP oint 41 0/420 advance S V7 .0 - including the lan- guage used f or menu guidance, date and time, dialing mode and audio set tings f or inst ance. Accessing the S etup Menu All set tings are perf ormed in the "Setup" men[...]

  • Page 91

    Customizing the Telephone 91 Step by Step Se t t i n g s The Settings menu is dynamic, i.e. it only appear s with specific inf ormation on the stat us of the telephone, such as: • Call f orw ardin g active • User status s et Prerequisit e : Y ou are in the "Set up" menu  page 90. : Confirm in order to view the details of the curren[...]

  • Page 92

    Step by Step Customizing the Telephone 92 Language Use this menu option to define the language f or opera- tor prompting. Prerequisi te : Y ou are in the "Configuration" menu  page 91. > : Select and confirm; the set language is displa yed. > : Select language and confirm. Dat e / Tim e This function allows you to select one of t[...]

  • Page 93

    Customizing the Telephone 93 Step by Step Setting t he Date and Time Af ter the displa y f ormat is selected, the date field ap- pears. The field to be edited can be c hanged b y using the > and < k ey s to scroll to the next or pre vious field. Enter the proper digits using the k e ypad. : Confirm the entered date. or Pr ess the "Stop/E[...]

  • Page 94

    Step by Step Customizing the Telephone 94 Call Forwarding Y ou can use this option to define whether phone-based call f orw arding can be configured or not. Prerequisi te : Y ou are in the "Configuration" menu  page 91. > : Select and confirm. : Confirm. Call f orwarding can be configur ed. or : Confirm. Call f orwarding cannot be a[...]

  • Page 95

    Customizing the Telephone 95 Step by Step Call W aiting Y ou can use this option to enable call waiting during an active call. Prerequisit e : Y ou are in the "Configur ation" menu  page 91. > : Select and confirm. : Confirm. Second call is permitt ed. or : Confirm. Second caller hear s busy sig nal. The ne w set ting is display ed.[...]

  • Page 96

    Step by Step Customizing the Telephone 96 Call Join Y ou can use this menu option to activate or deactiv ate the f eat ure f or joining an active and a held cal l. Prerequisi te : Y ou are in the "Configuration" menu  page 91. > : Select and confirm. : Confirm. Call parties can join the call. or : Confirm. Call join not permit ted. [...]

  • Page 97

    Customizing the Telephone 97 Step by Step Dialing Mode Y ou can use this option to determine whether only a number or a number and a name can be entered when dialing a call destination. Prerequisit e : Y ou are in the "Configur ation" menu  page 91. > : Select and confirm. > : Select and confirm. Alphanumeric input. or > : Sel[...]

  • Page 98

    Step by Step Customizing the Telephone 98 Day l i gh t Sav i n g Y ou can use this function to stipulate that the clock on your telephone s witc hes to summertime and winter- time automatically . Prerequisi te : Y ou are in the "Configuration" menu  page 91. > : Select and confirm. : Confirm. Da ylight saving activ ated. or : Confir[...]

  • Page 99

    Customizing the Telephone 99 Step by Step Delay for Call Forw ard on No Reply Y ou can use this menu option to c hange the time af ter which an unansw ered call is f orw arded if Call F orw ar- ding on No Reply (CFNR,  page 43) is enabled. The minimum v alue is 1 meaning f orwar d af ter 1 sec- ond. The maximum v alue is 21 meaning f orward af t[...]

  • Page 100

    Step by Step Customizing the Telephone 100 Hold Ringback T imer Use the option Hold R ingback Timer to change the time af ter which y ou are r eminded that you still hav e a call on hold. The minimum v alue is 3, whic h pro vides ringback af ter 3 minutes. The maximum v alue is 1 5, whic h pro vides ringbac k af ter 1 5 minutes. Prerequisi te : Y o[...]

  • Page 101

    Customizing the Telephone 101 Step by Step Do Not Disturb Y ou can use this option to permit or prohibit the user from activating the Do Not Dist urb f eat ure. If Do Not Disturb is deactivated, t he "04=Do Not Disturb" option is not av ailable on the telephone. Prerequisit e : Y ou are in the "Configur ation" menu  page 91. [...]

  • Page 102

    Step by Step Customizing the Telephone 102 Hold Ringback Y ou can use this option to activ ate and deactiv ate the Hold Ringback funct ion, which r eminds you that a call is still being held. Prerequisi te : Y ou are in the "Configuration" menu  page 91. > : Select and confirm. : Confirm. or : Confirm. The new set ting is displayed.[...]

  • Page 103

    Customizing the Telephone 103 Step by Step Auto Answ er Y ou can use this option to activate and deactivate auto- matic call answering f or CTI applic ations. When you dial a number using the CTI application while "Auto Answe r” is activ ated, the telephone automatically switc hes to handsfree mode. If "A uto Ans wer” is deac- tivated[...]

  • Page 104

    Step by Step Customizing the Telephone 104 Beep on Auto Reconnect Y ou can use this option to specify whether you will hear a beep when a call is automatically reconnected. Prerequisi te : Y ou are in the "Configuration" menu  page 91. > : Select and confirm. : Confirm. The ne w set ting is display ed. Idle Stat e Options S ystem me[...]

  • Page 105

    Customizing the Telephone 105 Step by Step or > : Select and confirm. or > : Select and confirm. or > : Select and confirm. or > : Select and confirm. Display Module Call V iew This function is only av ailable if an optiP oint display module has been connected to your optiP oint 41 0/ 420 adv ance S V7 .0. Y ou can use this option to sp[...]

  • Page 106

    Step by Step Customizing the Telephone 106 USB Keyboard T ype Y ou can use this option to specify the language for an external USB ke yboard. The f ollowing languages are av ailable: 1=English 2=English US 3=German 4=Spanish 5=Italian 6=F rench Prerequisi te : Y ou are in the "Configuration" menu  page 91. > : Select and confirm. Th[...]

  • Page 107

    Customizing the Telephone 107 Step by Step Line Settings This option can only be selected if line k ey s hav e been configured (multiline). Prerequisit e : Y ou are in the "Configur ation" menu  page 91. > : Select and confirm. T he name of the fir st line is dis- play ed. > : Select the lined to be configured . Activ at e/Deacti[...]

  • Page 108

    Step by Step Customizing the Telephone 108 : Confirm. Stat us is shown when call inf ormation bo x is display ed. or : Confirm. Stat us is suppressed. The new set ting is displayed. Displaying Icons Instead of T ext If an icon is to be displa yed on the display module in- stead of message te xt suc h as "missed calls" f or exam- ple, then[...]

  • Page 109

    Customizing the Telephone 109 Step by Step Switc hing Call P ark Pickup On and Of f > : Select and confirm. : Confirm. It is possible to pick up parked calls. or . : Confirm. It is not possible to pic k up parked calls. The ne w set ting is display ed. Options for on-hook dialing Y ou should only change th is function if you are us ing a dial pl[...]

  • Page 110

    Step by Step Customizing the Telephone 110 Activating/deact ivating callback If the other party is busy , you can place a re quest f or callback. Callback is a HiP a th 800 0 function and has to be programmed b y the administrator . Y ou are requested to confirm callbac k if "Busy" appears on the displa y . The callback function can be ac[...]

  • Page 111

    Customizing the Telephone 111 Step by Step Hangup while ringing If this function is activ ated, y ou can hang up when trans- f erring a call, although t he called party has not answe- red yet. > : Select and confirm. : Confirm in order to activ ate or : Select and confirm in or der to deactiv ate. Mobility flash LED If this function is activated[...]

  • Page 112

    Step by Step Customizing the Telephone 112 Call Recording If this function is activ ated, you can start recording the current call  page 51. Y our service personnel must hav e enabled activ ation and deactivation of this function by t he user . > : Select and confirm. : Confirm in order to activ ate. or : Confirm in order to deactiv ate. Secu[...]

  • Page 113

    Customizing the Telephone 113 Step by Step Local Functions Y ou can use the "Local F unctions" menu to configure phone-based functions such as passw ord definition or memory assignment f or e xample. Prerequisit e : Y ou are in the "Set up" menu  page 90. > : Select and confirm. Enter a pass wor d if necessary . Y ou will [...]

  • Page 114

    Step by Step Customizing the Telephone 114 If you immediately ent er digits using the k eypad, the content is deleted and the first ne w digit entered is dis- play ed. : Confirm to enter digits. o Enter digits : and confirm. The stored number is display ed. Y ou may no w use the arro w ke y s to browse or pr ogram other abbre viated numbers. User P[...]

  • Page 115

    Customizing the Telephone 115 Step by Step Lock Phone Y ou can use this option to loc k your phone s o that unau- thorized per sons cannot make calls from or change y our user set tings. Emergenc y numbers and pr edefined numbers from the dialing plan can be dialed. Prerequisit e : Y ou are in the "L ocal F unctions" menu  page 1 1 3. [...]

  • Page 116

    Step by Step Customizing the Telephone 116 Clear T arget If you do not requir e the "0 1=Loc k with F orward" func- tion, you can clear the f orw arding target. In this case only "02=L ock Only" will be av ailable. > : Select and confirm. > : Select and confirm. > : Select and confirm. Clear Phone Lock > Open the men[...]

  • Page 117

    Customizing the Telephone 117 Step by Step Assigning Funct ion Keys The optiP oint 41 0/420 advance S V7 .0 f eat ures a num- ber of functions which y ou can assign to function ke y s as requir ed. Y ou will find an overvie w of the options from  page 228. The optiP oint 41 0/420 advance S V7 .0 is equipped with 1 8 and/or 1 9 function ke ys all[...]

  • Page 118

    Step by Step Customizing the Telephone 118 Example 1: Assigning th e M ute Fun cti on to a Function Key Y ou would lik e to switc h the microphone on or of f while making a telephone call. T his function should be as- signed to one of the function k e ys. > : Select and confirm. > : Select and confirm. : Confirm. Y ou are prompted to press a [...]

  • Page 119

    Customizing the Telephone 119 Step by Step Example 2: Assigning Re pertory Dialing to a Fun cti on Key Ther e are two w ays of assigning the Reper tory dialing function to a function k ey: • Define a new k ey called Repertory dialing and en- ter the repertory dialing sequence. • Edit the repertory dialing sequence of a Repertor y dialing k e y [...]

  • Page 120

    Step by Step Customizing the Telephone 120 • The Clear contr ol function within a string causes each activ e call to be cleared do wn; any remaining char acters are processed in a new conte xt (normally "idle"). • The Co nsult control function within a string causes the curr ent call to be held and the remaining c harac- ters to be in[...]

  • Page 121

    Customizing the Telephone 121 Step by Step : Confirm to adapt the electronic ke y labeling. o : Enter or modify name or number and confirm. T he rele- vant k ey is labelled automatically . or > : Select and confirm to r etain the existing label. The phone is no w ready to dial wit h this function ke y in the programmed le vel. Example 3: Assigni[...]

  • Page 122

    Step by Step Customizing the Telephone 122 o : Enter or modify name or number and confirm. The r ele- vant k e y is labelled automatically . or > : Select and confirm to k eep the existing label. The phone is no w ready to dial with this function ke y in the progr ammed lev el. If you w ant to pr ogram another ke y (or k e y lev el of the same k[...]

  • Page 123

    Customizing the Telephone 123 Step by Step The phone is no w ready to dial wit h this function ke y in the programmed le vel. If you w ant to pr ogram another k ey (or k e y lev el of the same ke y), y ou can select the le v el again. Using Function Keys Y ou can call the programmed functions depending on the current stat us of the telephone. The c[...]

  • Page 124

    Step by Step Customizing the Telephone 124 Audio S ettings Use this menu to adjust the volume of the ringer tone with whic h your telephone signals incoming calls, the volume of t he loudspeaker and the handset volume, and set the room acoustics f or handsfree talking. Prerequisi te : Y ou are in the "Setup" menu  page 90. > : Selec[...]

  • Page 125

    Customizing the Telephone 125 Step by Step Ringer V olume Prerequisit e : Y ou are in the "A udio Set tings" menu  page 1 24. In Case of a SingleLine T elephone > : Select and confirm. T he curr ent ringer volume is dis- play ed. In Case of a MultiLine T elephone Y ou can set the ringer volume individually f or ev ery line set up. &[...]

  • Page 126

    Step by Step Customizing the Telephone 126 Ringer Prerequisi te : Y ou are in the "Audio Set tings" menu  page 1 24. In Case of a SingleLine T elephone > : Select and confirm. The current set ting is display ed. In Case of a MultiLine T elephone Y ou can set the ringer (tone seq uence and melody) indi- vidually f or e very line set [...]

  • Page 127

    Customizing the Telephone 127 Step by Step Resetting Ringer Settings In case of a MultiLine telephone you can reset the rin- ger (tone sequence and melod y) and volume t o the f ac- tory default either individually or f or all lines set up. Prerequisit e : Y ou are in the "A udio Set tings" menu  page 1 24. > : Select and confirm. F[...]

  • Page 128

    Step by Step Customizing the Telephone 128 Headset V ol ume Y ou can adjust the volume of the headset loudspeaker as f ollows: Prerequisi te : Y ou are in the "Audio Set tings"  page 1 2 4 menu. > : Select and confirm. The current set ting is display ed. The value can be incr eased or reduced b y using either uv the control k e ys o[...]

  • Page 129

    Customizing the Telephone 129 Step by Step Key Clicks Y ou can decide whether or not to hav e ke y clic ks to pro- vide f eedbac k when a ke y has been pr essed. Three v ol- ume lev els are a v ailable and can be adjusted as indicat- ed below . Ke y clic ks are only audible when the phone is in a call state. Y ou do not hear ke y clic ks when y ou [...]

  • Page 130

    Step by Step Customizing the Telephone 130 Restart ing the T elephone If an optiP oint displa y module is connect ed and you r e- quest a c hange of language (either through the lan- guage menu option or by c hanging from a mobility user to base user or vice v ersa), y ou ar e asked to Restar t the telephone. v u q f: P ress the k ey s one af ter t[...]

  • Page 131

    Operating the Telephone with the optiPoint display module 131 Step by Step Operating the T elephone with the optiP o int display module Using the Display T o select the control elements on the display , use the stylus provided or a similar object that will not damage the display sur face. Please read the instr uctions on  page 203. Call V iew St[...]

  • Page 132

    Step by Step Operating the Telephone with the optiPoint display module 132 F or further inf ormation, please r ef er to the section: • Call Log  page 1 68 • Redia l Last No.  page 1 67 • Group Pic kup  page 1 78 • F orw ard Calls  page 1 7 4 • Do not disturb  page 1 77 • Ringer on  page 1 36 • Set up  page 205 Mob[...]

  • Page 133

    Operating the Telephone with the optiPoint display module 133 Step by Step Applications Display Pr ess the Cancel icon in Call Contr ol (  pa ge 1 3 1 ) if y ou want to cancel Cal l Control and use other applications. Pr ess the Home icon in Call Control (  page 1 31 ) if y ou want to continue r unning Call Control in the bac k- ground, but w[...]

  • Page 134

    Step by Step Operating the Telephone with the optiPoint display module 134 Incoming call Incoming Call in Idle Mo de F or incoming calls, y ou will hear t he telephone ringing and see the display c hange as shown belo w . A Caller Box is then opened and if the caller’ s tele- phone number is transf err ed it appears in the box. If no inf ormation[...]

  • Page 135

    Operating the Telephone with the optiPoint display module 135 Step by Step Answering a Call n Y ou can now lif t the handset to speak with the calling pa rty or press the Connection icon in the Caller Bo x to answer the call. The displa y c hanges and Caller Bo x  appears closer to line  . Adding Callers t o the "Contacts" Phone Boo[...]

  • Page 136

    Step by Step Operating the Telephone with the optiPoint display module 136 Reject Call Additionally you can refus e an incoming call. This call is then stored in the list of "Missed Calls" (  page 1 68) and you can ini tiate a callbac k at a later stage. T o reject a call, pr ess the "Refuse" icon. T he caller hears an approp[...]

  • Page 137

    Operating the Telephone with the optiPoint display module 137 Step by Step Deflect Call F ollo w these steps to deflect a call to another destina- tion without answ ering it: Pr ess the Deflect icon. o Enter the destination or modify an existing destination and then press the Deflect display k ey . Call Control Mon 07/03/05 1 1:34AM Incoming Call B[...]

  • Page 138

    Step by Step Operating the Telephone with the optiPoint display module 138 The incoming call is sav ed in the "Missed Calls" list. Y ou can also predefine the deflect address (  page 1 06). Call Control Mon 07/03/05 1 1:34AM 1234567 Incoming Call Deflecting... done Bill Smith 987 654321 OK[...]

  • Page 139

    Operating the Telephone with the optiPoint display module 139 Step by Step Sec ond Call Y ou can answer a second incoming call while already on a call or while y ou are still dial ing. The caller hear s the ringing tone while y ou hear a call w aiting tone. Accepting a W aiting Call During a call, a call information bo x (  page 1 07) is display[...]

  • Page 140

    Step by Step Operating the Telephone with the optiPoint display module 140 Y ou can now alternate between the two calls (  page 162), initiate a conf erence with the two callers (  page 1 64), join the two parties (  page 1 41) or connect a held part y with a dif f erent par ty (  page 1 43). Refusing a W aiting Call If permit ted by th[...]

  • Page 141

    Operating the Telephone with the optiPoint display module 141 Step by Step Pr ess the maximize icon to enlar ge the call inf ormation box and obtain more inf ormation about the caller . Pr ess the Clear icon to refuse the waiting call. The caller hears an appr opriate message. Connecting a party Prerequisit e : Y ou hav e answ ered the second call [...]

  • Page 142

    Step by Step Operating the Telephone with the optiPoint display module 142 Pr ess the display k ey OK to termi nate the process im- mediately . Y ou can then replace the handset or redial. or T ransf er on hangup Prerequisi te : T ransf er on hangup is activ ated (  page 1 1 2). ] or n R eplace the handset or press the speakerphone k ey if in sp[...]

  • Page 143

    Operating the Telephone with the optiPoint display module 143 Step by Step T ransf ering a second call Y ou can transf er the second call to a third party . Prerequisit e : Y ou hav e answ ered the second call (  page 1 39). Pr ess the symbol f or "Blind transf er". o Enter the destination number and press the display k ey Tr a n s f e[...]

  • Page 144

    Step by Step Operating the Telephone with the optiPoint display module 144 Placing a Call on Hold Y ou can use this function to place an active call on hold. The other party is informed that the y are being placed on hold. Prerequisi te : Y ou are in the middle of a call. Pr ess the Hold icon to place the call on hold. The Caller Bo x no w appears [...]

  • Page 145

    Operating the Telephone with the optiPoint display module 145 Step by Step Pr ess the "Blind T ransf er" icon. o Enter the destination numbers and pr ess the Tr a n s f e r display k e y . Y ou will be notified when transf er is com- plete. Y ou can then replace the handset or redial. T o cancel the procedur e bef ore transf er is complet[...]

  • Page 146

    Step by Step Operating the Telephone with the optiPoint display module 146 Ending a Call During a call y ou can use the f ollowing options to end the call immediately: Pr ess the "Clear" icon. or t Replace the handset. Displaying Missed Calls If you do not ans wer a call, the call data is logged to the Missed Calls list. The icon f or mis[...]

  • Page 147

    Operating the Telephone with the optiPoint display module 147 Step by Step V o ice Messages If you ha ve r eceived v oice messages, an icon to this ef- f ect appears on the idle displa y . The icon also indicates the number of messages to be display ed. Th is function is only av ailable if the administr ator has configured a server addr ess f or vo[...]

  • Page 148

    Step by Step Operating the Telephone with the optiPoint display module 148 Making Calls Y ou can dial a telephone number both on and of f-hook. Off-Hook Dialin g n Lif t the handset. or Pr ess. o Enter a phone number using the k eypad. or Enter the number using the displa y k eyboard. (T he dis- play k e yboard is described in the operating instr u[...]

  • Page 149

    Operating the Telephone with the optiPoint display module 149 Step by Step : Confirm dialing as soon as y ou hav e finished entering the number . The number is dialed. As soon as the part y answ ers, the Call Control s witch- es to display an activ e connection. Y ou can also use phone numbers that ar e stored in Contacts (  page 1 55), in Redia[...]

  • Page 150

    Step by Step Operating the Telephone with the optiPoint display module 150 V oice Dialing Dial the phone number by simply speaking a name. Prerequisi te: Entries in the "Cont acts" phone book must be supplemented/ configured f or v oice dialing. n Lif t the handset. or Pr ess. I Pr ess the "V oice Dial" ke y on the display modul[...]

  • Page 151

    Operating the Telephone with the optiPoint display module 151 Step by Step On-Hook Dialing o Enter a telephone number using the ke ypad. or Enter the phone number using the displa y k eyboard (the display k eyboar d is described in the operating in- structions f or the optiP oint display module). Pr ess the of f-hook icon to dial the phone number .[...]

  • Page 152

    Step by Step Operating the Telephone with the optiPoint display module 152 The number is dialed. As soon as t he party answers, Call Contr ol switc hes to display an activ e connection. Callback If the other party is busy , y ou can place a req uest f or callback. Callback is a HiP a th 800 0 function and has to be programmed b y the administrator [...]

  • Page 153

    Operating the Telephone with the optiPoint display module 153 Step by Step Placing a callback r equest The other party is bus y . Pr ess the display k ey Callbac k . The ca llbac k request is stored in the s y stem. Callback is activ ated Y ou are called by the sy stem as soon as the party beco- mes free. The number of the party who has become av a[...]

  • Page 154

    Step by Step Operating the Telephone with the optiPoint display module 154 Canceling callback r equests If f or an y reason callbac k requests are no longer re- quired, y ou can cancel them Prerequisi te : The telephone is in idle mode. Open the menu and select the option Cancel Call- backs . All callbac k requests are cancelled. Ending a Call T o [...]

  • Page 155

    Operating the Telephone with the optiPoint display module 155 Step by Step Dialing from Contacts If you ha v e stored contacts in the local "Contacts" phone book, you can use them anytime y ou w ant to dial a number . Calling Contacts T o call a party from "Contacts", p ress the Co ntacts dis- play k ey either bef ore or af ter [...]

  • Page 156

    Step by Step Operating the Telephone with the optiPoint display module 156 Using Repdial Keys If you pr ess a selected di aling k ey with a stored number (see  page 1 21), t he number appear s in the Caller Bo x. Pr ess the programmed function k ey . The stored number is display ed and dialed. When the connection is established, y ou are in spea[...]

  • Page 157

    Operating the Telephone with the optiPoint display module 157 Step by Step Conducting T wo Calls Simultaneously Consultation During a call you can call another party and initiate con- sultation while the call with the fir st party is On Hold . Pr ess Consult/T ransf er and dial the second party . The current call s witches to On Hold status. Enter [...]

  • Page 158

    Step by Step Operating the Telephone with the optiPoint display module 158 or o Enter a phone number using the k eypad. Pr ess the of f-hook icon to dial the telephone number . Y ou can also use phone numbers that ar e stored in Contacts (  page 1 55), in Redial Last No. (  page 1 67) or in a Call Log (  page 1 68). Y ou can terminate the [...]

  • Page 159

    Operating the Telephone with the optiPoint display module 159 Step by Step Y ou can now alternate betw een the two parties (  page 1 62) or set up a confer ence call (  page 1 64). Y ou also have the option of placing both parties on hold. In this case the "alternating" option is not a v ailable. Call Control Mon 07/03/05 1 1:34AM 0[...]

  • Page 160

    Step by Step Operating the Telephone with the optiPoint display module 160 Call transf er During consultation you can connect the other two par- ties to each other . Prerequisi te : Y ou have set up a consultation call.  page 1 57. The other party has not answ ered y et The second party is called Pr ess Complete T ransfer in order to transf er t[...]

  • Page 161

    Operating the Telephone with the optiPoint display module 161 Step by Step Pr ess Complete T ransf er in order to tr ansf er the held call to the second party . Pr ess the displa y ke y OK to terminate the process im- mediately . Y ou can then replace the handset or redial. Call Control Mon 07/03/05 1 1:34AM 00: 2 4 00: 24 T ransf erring...... Bill[...]

  • Page 162

    Step by Step Operating the Telephone with the optiPoint display module 162 Alternat e – Alternat ing Betw een T wo P art ies Y ou can alternate between two parties to whom you are connected af ter ans wering a s econd call or in consulta- tion mode. Alternating: second call T o switc h to the other party , open the menu and select the option Alte[...]

  • Page 163

    Operating the Telephone with the optiPoint display module 163 Step by Step Alternating: consultation call Open the menu and select the option Alternate in or- der to switc h to the other party . The activ e connection changes to the On Hold status. Call Control Mon 07/03/05 1 1:34AM 00: 24 Jan e B row n 1 23456789 00: 2 4 On Hold Bill Smith 987 654[...]

  • Page 164

    Step by Step Operating the Telephone with the optiPoint display module 164 Confer encing Setting up from a sec ond call Prerequisi te : Y ou are conducting a consultation call. (  page 1 57). Pr ess Confer ence to initiate the conf erence call. If you w ere on a secu re call and receiv e a second call or you initiate a consultation call, the cur[...]

  • Page 165

    Operating the Telephone with the optiPoint display module 165 Step by Step Setting up from a c onsultation call Prerequisit e : Y ou are engaged in a consultation call (  page 1 57). Open the menu and select the option Conf ere nce in or- der to initiate the conf erence. Hold the confer ence The conf erence call is set up and y ou are simultaneo[...]

  • Page 166

    Step by Step Operating the Telephone with the optiPoint display module 166 The displa y show s that the conf erence is set up. Other parties cannot be added to this conf erence. Ending the Confer ence Changing back t o single-line calls Pr ess the Hold s ymbol f or one of the parties to place this call on hold. T he conf erence is ended. Y ou can n[...]

  • Page 167

    Operating the Telephone with the optiPoint display module 167 Step by Step Redial Last Number Y ou can use this option to immediately redial the last number . T o redial the last number dialed, open the menu and se- lect the option Redial Last No. Y ou can also select the menu option from the menu in idle mode. Call Control Mon 07/03/05 1 1:34AM &l[...]

  • Page 168

    Step by Step Operating the Telephone with the optiPoint display module 168 Call Log T o call or clear a part y , select the relev ant name from the Call Log . Y ou can displa y call details or store caller data in the phone book. The f ollowing call logs are created: • Dialed calls • Missed calls • Receiv ed calls • F orwa rded calls Y ou w[...]

  • Page 169

    Operating the Telephone with the optiPoint display module 169 Step by Step Select Dialed calls . or Pr ess the Redial k e y to open the Dialed calls list. Select a party and press the Dial display k ey to dial the number . Missed Calls Open the menu in idle mode and select Call Log .(  page 1 31). Select Missed calls . T his list contains the ca[...]

  • Page 170

    Step by Step Operating the Telephone with the optiPoint display module 170 If a part y dials a number , f orwar ds a call or does not an- sw er an incoming call, the caller’ s details are stored in the rele vant C all Log . Depending on the a vailable data, the name or the number of the telephone is dis play ed. If this inf ormation is not av ail[...]

  • Page 171

    Operating the Telephone with the optiPoint display module 171 Step by Step Details The f ollowing is display ed when you pr ess Details : • The number of call at tempts from eac h user (max. 99) • The date and time of the last call at tempt. Missed calls 1 of 1 0 987 654321 Bill Smith 010101 0202 03/03/03 6:28 Anruf e: 68 Pre vious Ne xt Call L[...]

  • Page 172

    Step by Step Operating the Telephone with the optiPoint display module 172 Received Calls Open the menu in idle mode and select Call Log (  page 1 31). Select Received calls . T his list contains the calls that wer e not answer ed on this telephone. It is sorted chro- nologically with the last call answ ered appearing first. If no caller inf orm[...]

  • Page 173

    Operating the Telephone with the optiPoint display module 173 Step by Step Forwar ded Calls Open the menu in idle mode and select Call Log (  page 1 31). Select For war ded calls . The li st contains the calls f or- war ded and deflected by this telephone. T his means that the calls f orwarded to the v oice mailbox are also listed. The list is s[...]

  • Page 174

    Step by Step Operating the Telephone with the optiPoint display module 174 Call Forwar ding Editing the Destinatio n and Enabling Call Forwarding Y ou can forw ard all calls fo r your telephone immediate- ly to another telephone. Y ou can define or modify the f orw arding target her e. Prerequisi te : Call f orwar ding must be configured (  page[...]

  • Page 175

    Operating the Telephone with the optiPoint display module 175 Step by Step Editing the Call F orw arding T arg et Prerequisit e : The call f orwar ding function is activ e but a destination has not been specified f or immediate call fo r w a r d i n g . Enter the telephone number using the display k eyboar d (the display k eyboar d is described in [...]

  • Page 176

    Step by Step Operating the Telephone with the optiPoint display module 176 Changing the For war ding Destination Prerequisi te : The call f orwarding function is activ e and a target has not been specified f or immediate call f or- wa rd i n g . Pr ess the Calls for war ded to box to c hange the desti- nation. Y ou can also use the < > and : [...]

  • Page 177

    Operating the Telephone with the optiPoint display module 177 Step by Step Do Not Disturb When Do not disturb is enabled, incoming calls are f or- war ded if call f orw arding on busy is configured  page 1 7 4 otherwise the caller will receiv e busy tr eat- ment (tone or announcement), depending on the sys- tem setup. T hese calls are stored in [...]

  • Page 178

    Step by Step Operating the Telephone with the optiPoint display module 178 Using Group Features Y our telephone can be assigned to a pickup group to en- sure optimum handling of s pecific calls. Call Pickup Gr oups The admi nistrator can combine sev eral telephones to f orm a pic kup group. If your telephone is in a pic kup group, y ou can answer c[...]

  • Page 179

    Operating the Telephone with the optiPoint display module 179 Step by Step or Pr ess the maximize icon to enlar ge the call inf ormation box f or more inf ormation about the group call. T he f ollo- wing example sho ws that Bill Smith is calling Ralph Del- gado. Ignoring Group Pic kup Calls Pr ess the Clear icon if y ou would lik e an incoming call[...]

  • Page 180

    Step by Step Operating the Telephone with the optiPoint display module 180 Surviveability If a HiP ath 300 0 backup s ystem w as set up f or your HiP ath 800 0,you will still be able to use your telephone and the functions of the outage s ystem in case of e.g. a pow er outage. If your telephone has no connection to the HiP ath 8000, it will automat[...]

  • Page 181

    Operating the Telephone with the optiPoint display module 181 Step by Step Multiline T elephone Application Call View for Multiline T elephones Normally the telephone’ s prime line or a preset line is di- aled in idle mode. T his is dependent on the line config- uration set up b y the administrator . The f ollowing options are a vailable when you[...]

  • Page 182

    Step by Step Operating the Telephone with the optiPoint display module 182 Rules fo r Selecting a Pref erred Line • If there are calls on multiple lines – up to 1 0 lines possible – (ringer or call waiting signal), the Start dis- play sho ws the line with the highest priority in accor- dance with the preset terminal line pr ef erence. • As [...]

  • Page 183

    Operating the Telephone with the optiPoint display module 183 Step by Step Line Overview When you pr ess the O vervie w icon in the idle displa y a view lik e the one belo w is displa y ed: Pr ess the Call view icon to ret urn to Call Control with the preset line (  page 1 8 1).  Vie w L in e B ox : button with prompt to display a line.  L[...]

  • Page 184

    Step by Step Operating the Telephone with the optiPoint display module 184 Vie w with More T han Sev en Lines If more than se v en lines hav e been configur ed, use the display k ey s Next and Previous to scroll through all of the hidden lines. Multiline Mon 07/03/05 1 1:34AM <View Line> <View Line> <View Line> <View Line> &[...]

  • Page 185

    Operating the Telephone with the optiPoint display module 185 Step by Step Incoming Call (Ring er or Call Waiting T one) If a line has been configured so that a call is signalled with a ring or call w aiting tone, and there is an inco ming call in Vie w Line mode, a display similar to the one be- low appear s: An icon f or the ring or call waiting [...]

  • Page 186

    Step by Step Operating the Telephone with the optiPoint display module 186 Vie w Li n e Pr ess the View Line Bo x (see  page 183); t he display switc hes to Call Control as sho wn in the figure below: If a call is coming in on the prime line, the display s wit- c hes immediately to Call Control without y ou having to press the V iew Line Box bef[...]

  • Page 187

    Operating the Telephone with the optiPoint display module 187 Step by Step Line Bo x Pr ess the Line Bo x (  page 1 8 3). Y ou are connected with the caller immediately . The displa y c hanges to Call Control as sho wn in the figure belo w: : Manag er Mon 07/03/05 00 :2 4 Bill Smith 987 654321 Consult/T ransfer[...]

  • Page 188

    Step by Step Operating the Telephone with the optiPoint display module 188 Initiating Calls via Line O verv iew Off-hook dialing In line ov ervie w , seize a line b y: • pressing a fr ee line box (  page 1 83). • pressing a fr ee line ke y on the multiline telephone. • pressing the Loudspeak er / Headset key • lif ting the handset The fi[...]

  • Page 189

    Operating the Telephone with the optiPoint display module 189 Step by Step When Prime Line is Seized If the prime line "Chef" is busy f or example, you can still use <V iew Line> to switc h to Call Control but you can- not dial. Y ou can only perf orm functions suc h as Call For war di n g , Do Not Disturb or Ringer On . All other f[...]

  • Page 190

    Step by Step Operating the Telephone with the optiPoint display module 190 With An Active Call Once y ou answ er a call (  page 1 87) you ha ve the f ol- lowing options: • Use the telephone in single-line mode • P ut the line on hold manually • P ut line on hold manually and switch to line ov er- view Using selected line as a s ingle-line [...]

  • Page 191

    Operating the Telephone with the optiPoint display module 191 Step by Step Manual hold When you pr ess the Hold Line option, a displa y similar to the one below appear s: If the call is put on hold, y ou hav e the f ollowing two op- tions: • T ransf er the call (see Retrieve : Y our call is reactiva ted (  page 1 87) • Switch to line ov ervi[...]

  • Page 192

    Step by Step Operating the Telephone with the optiPoint display module 192 Y ou can now select a dif f erent line f or an outgoing call fo r e x a m p l e . Multiline Mon 07/03/05 1 1:34AM <Vie w Line> <Vie w Line> <Vie w Line> <Vie w Line> Bill Smith <Vie w Line> Store Secretary Desk 2 Desk 3 Manager Chef[...]

  • Page 193

    Operating the Telephone with the optiPoint display module 193 Step by Step Multiline Calls Display of Li ne Information in Call Control This section describes ho w the multiline Cal l Control pro vides inf ormation about the curr ent status of other lines. This should enable users to toggle betw een vari- ous Call Controls and to obtain an o v ervi[...]

  • Page 194

    Step by Step Operating the Telephone with the optiPoint display module 194 Answering a Call on Another Line Prerequisi te : The Show interline s tate function must be activated (see  page 1 07). An incoming call on another line in Call Contr ol (Ringer or Call W aiting signal) is display ed in a line information bo x. Consequently , the line inf[...]

  • Page 195

    Operating the Telephone with the optiPoint display module 195 Step by Step When you press the line inf ormation bo x (  page 183), the Secr etary line is placed on hold and details about the incoming call on the Manager line ar e display ed: When you accept the call, the Secretary line is put on hold and you ar e connected with the caller on the[...]

  • Page 196

    Step by Step Operating the Telephone with the optiPoint display module 196 When you switc h to line ov erview , a display lik e the one belo w appears: The sample displa ys on  page 1 94 are standar d Call Controls f or an existing connection. How e ver , the line inf ormation bo x es can appear in all call vie ws and all scenarios in whic h the[...]

  • Page 197

    Operating the Telephone with the optiPoint display module 197 Step by Step Status Message for Multiple Lines Display of Li ne Information f or a Ringing Line D ur- ing a Call Prerequisit e : The Show i nte rl in e st ate function must be activ ated (see  page 1 07). If more than one line is req uired f or line stat us messag- es, the f ollo wing[...]

  • Page 198

    Step by Step Operating the Telephone with the optiPoint display module 198 Display of Line Information f or a Held Line During a Call Prerequisi te : The Show interline s tate function must be activated (see  page 1 07) If a line was placed on manual hold b y another tele- phone while you are in Call Control, it is displa yed in a line info rmat[...]

  • Page 199

    Operating the Telephone with the optiPoint display module 199 Step by Step Ringer/Call W aiting T one on the Line when Dialing Prerequisit e : The Show i nte rl in e st ate function must be activ ated (see  page 1 07) If you ar e dialing an outgoing call on one line and a call is incoming on the line not curr ently visible, a displa y similar to[...]

  • Page 200

    Step by Step Operating the Telephone with the optiPoint display module 200 Character Input Changing Character Mode Pr ess this icon to switc h keyboard input from numeric to alphanumeric (lo wer case) and/or alphanumeric (up- percas e). Numeric input Alphanumeric input (lowercase) Call Control Mon 07/03/05 1 1:34AM 12345678 12 3 Call Control Mon 07[...]

  • Page 201

    Operating the Telephone with the optiPoint display module 201 Step by Step Alphanumeric input (uppercase) S witc hing Between O verwrite and Insert Mode Switc hing t o Insert Mode If the icon appears in the bot tom syst em display row , you ar e currently in o v erwrite mode , i.e. input char acters o verwrite e xisting c haracters. Pr ess this but[...]

  • Page 202

    Step by Step Operating the Telephone with the optiPoint display module 202 Switc hing to o v erwrite mode If the icon appears in the bot tom system display ro w , you ar e currently in ins ert mode , i.e. input c harac- ters are inserted in bet ween e xisting c haracters. Pr ess this but ton to switc h to ov erwrite mode. Additional K eys < Clea[...]

  • Page 203

    Operating the Telephone with the optiPoint display module 203 Step by Step Navigating on the Display Module S electing and Activating Control Elements T o select the control elements on the display use the stylus provided or a similar object that will not damage the display sur face. The dis play f eatures the f ollowing control element s: e.g. or [...]

  • Page 204

    Step by Step Operating the Telephone with the optiPoint display module 204 The k ey s f or the Display Module are used as f ollows: D or F Select next contr ol element f or activ ation. C or E Select pre vious control element f or activation. : Activ ate control element b y opening a menu at the same time f or e xample. Edit Fields If the activated[...]

  • Page 205

    Operating the Telephone with the optiPoint display module 205 Step by Step S etup Menu in the Display Module Y ou can also call up the Setup menu (  page 90) in the optiP oint display module. T o do this, use the ke ypad on the telephone. In idle mode open Setup in the menu to call up the tele- phone’ s Setup menu. Y ou will see the f ollowing[...]

  • Page 206

    Web Interface 206 Step by Step We b I n t e r f a c e General Information optiP oint 41 0/420 advance S V7 .0 is equipped with a H TTP web s erver , which permits the mapping of inf or- mation from the telephone to a w eb br owser on a PC integrated into the LAN ("W eb-based Management T ool"). The web interf ace contains the f ollowing f[...]

  • Page 207

    Web Interface 207 P reparatory Steps Open W eb Interface Precondition : The w eb interf ace must be activ ated. T o ev ok e the interf ace, open a web br owser and enter the f ollo wing URL: http://[IP of the t elephone] Where [IP of the telephone] stands f or the IP address of the optiP oint 41 0/ 420 adv ance S V7 .0 that you want to map. A host [...]

  • Page 208

    Web Interface 208 Call up the user interf ace User Click her e to access the user area. Enter the user ID f or the optiP oint 41 0/420 advance S V7 .0 telephone (ma- ximum length: 24) and click "L ogin". If a user ID has not been specified, en- ter the def ault va lue "0 00 0 00". The administr ator can set a minimum length (bet[...]

  • Page 209

    Web Interface 209 Menu Structure Change User P assword Enter your cur rent pass wor d and your ne w passw ord and confirm the new passw ord. T he minimum length set b y the administrator is sho wn in the dialog. F or a description on ho w to c hange the user passw ord in the T elephone menu, see  page 1 1 4 . Clic k a field in one of the interf [...]

  • Page 210

    Web Interface 210 Fun cti on Key s F or a description on ho w to c hange the user passw ord in the T elephone menu, see  page 1 1 7. Phone Clic k a field in one of the interf ace images to obtain more inf or- mation on the field. The possibility of progr amming a ke y ma y be block ed b y your service personnel. In this case the "Edit"[...]

  • Page 211

    Web Interface 211 Select Function Key A list of all possible functions that can be assigned to a k ey is shown on page  page 221 "Loudspeaker" function k e y "Selected dialing" function k ey "Phone lock" function k ey The possibility of programming a k ey ma y be bloc ked b y y our service personnel. In this case y [...]

  • Page 212

    Web Interface 212 "Repertor y dial" function k ey "Feat ure tog gle" function k ey "HotDesking" function k ey This k e y can only be set up if y our service personnel has set up the tele- phone as a guest telephone in the HiP ath 80 0 0.[...]

  • Page 213

    Web Interface 213 Info Message The function k e ys ha v e been assigned the selected functions. Country Settings F or a description of the country set ting in the T elephone menu, see  page 91. Language S ettings Set ting the language  page 92. Clic k a field in one of the interf ace images to obtain more inf or- mation about the field. Clic [...]

  • Page 214

    Web Interface 214 Audio S ettings F or a description of ho w to c hange the A udio Set tings in the T elephone menu, see  page 1 24. Call-Related P arameters F or a description of the parameter s in the T elephone menu, see the f ollow- ing pages: • Auto Dial T imer  page 98 • Call f orw arding loc k ed destination  page 1 1 5 • Defa[...]

  • Page 215

    Web Interface 215 User S ecurity Setting A description of this set ting can be found on  page 1 1 2 Mobile User Logoff Logging of f as a Mobility U ser . In general, the logof f is done using the Mo- bility ke y . Y ou can also log of f using the Mobility ke y or the telephone menu  page 87. If a passw ord is needed f or logof f , the f ollo [...]

  • Page 216

    Web Interface 216 Alphabetic Reference This glossary pr ovides basic inf ormation requir ed f or perf orming configura- tion tasks on the optiP oint 41 0/420 advance S V7 .0. • The section "Alphabetic R ef erence" e xplains terms f ound in the menus in alphabetic or der . • Clicking the icons will bring y ou to the rele vant function [...]

  • Page 217

    Web Interface 217 Call For war ding On No Reply (CFNR) Timer T ime (in seconds) af ter which an incoming call is automatically f orw arded to the f orw arding destination if there is no reply . • Minimum value: 1 • Maximum value: 60 • Default v alue: 1 5  page 21 4  page 99 Country F rom the list field, select the country where you w ou[...]

  • Page 218

    Web Interface 218 Feat ure Code For Fea tu re T o ggl e : Enter the code for the req uired HiP ath 80 00 feat ure, which you w ould like to assign to the function k ey . HiPath 8000 suppor ts the f ollo wing f eatur es f or e xample: • Make line bus y: the phone number is treated as bus y f or the hunt group. • Stop hunt: the phone number is re[...]

  • Page 219

    Web Interface 219 Key C l ick V ol u me Ke y clic k v olume set ting on the dialing k eypad. • Minimum value: 0 (no sound) • Maximum value: 3 (loud ) • Default v alue: 2  page 21 4  page 1 29 Ke y Label Specify the name f or automatic key labelling her e. • Only applies to optiP oint 420 telephones and optiP oint self labeling ke y mo[...]

  • Page 220

    Web Interface 220 Mobility log off Enter the user passw ord t o log of f as a Mobili ty user . Default v alue: "000000 ".  page 21 5  page 87 P arameters f or "Phone lock" Enter the destination to whic h calls are to be f orw arded when the tele- phone is lock ed (see also  page 21 6).  page 21 1  page 1 1 5 P ara[...]

  • Page 221

    Web Interface 221 Selecting a F unction Select the requir ed functions f or both fir st and second lev el function k ey s. The f ollowing options are a vailable f or selection: Function K e y Explanation Clear definition 1 (Clear) Clear current definition. Selected dialing 1 Configure function k ey as a selected dialing k e y and progr am telephone[...]

  • Page 222

    Web Interface 222  page 21 0  page 1 1 7 T one Sequence Set ting the ringer seq uence f or incoming calls. • Minimum value: 1 (Seq uence 1) • Maximum value: 3 (Sequence 3) • Default v alue: 2 In case of a multiline telephone, this set ting can be set individually f or each line. Please note the message sho wn on the displa y .  page [...]

  • Page 223

    Web Interface 223 User Passw ord P asswor d input f or the w eb interf ace user area. • Current passw ord: enter currently v alid passw ord her e. • New passw ord: ent er new pass word her e. The ne w passw ord should be di f f e r en t f r om th e d e f au lt " 000000". • Confirm new pass wor d: confirm new pas swor d here. • D e[...]

  • Page 224

    Step by Step Using Editors 224 Using Edit ors Entering T ext The text editor permits you to use the ke ypad on y our optiP oint 41 0/420 advance S V7 .0 to enter text (let ters, numerals and special c haracters). The editor is automatically activ ated when the optiP oint 41 0/420 adv ance S V7 .0 requests you to enter text. Using the editor , you c[...]

  • Page 225

    Using Editors 225 Step by Step Use Shif t to s witch between upper and lo wer case when entering let ters (sho wn with a light blue back- ground in the table). The state of the Shif t ke y (o verwrite or insert mode) is shown on the ri ght-hand side of the f ourth line: Shif t key not activ e. Shif t key activ e Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 15x e[...]

  • Page 226

    Step by Step Using Editors 226 Navigating During T ext Entry The f ollowing k e ys can be used f or na vigation during te xt entry: < "Shif t key" of f: delete char acter to the lef t of the cursor . "Shif t key" on: mov e the cursor to the lef t or shif t the text to the right. > At the right-hand end of the text: enter o[...]

  • Page 227

    Appendix 227 Appendix This appendix contains an o vervie w of the optiP oint 41 0/ 420 adv ance S V7 .0 menus as well as an y messages that are displa yed and their explanations. It also contains tables f or the def ault assignment of function k ey s. Idle Mode Display Priority Categor y Description 1 Do wnload The telephone ’ s configuration or [...]

  • Page 228

    Appendix 228 User Menu Te l e p h o n e M e n u D e f a u l t |--- ... |--- 02=Call Log? | |--- 1=Incoming calls? 0 | |--- 2=Dialed calls? 0 | |--- 3=Receiv ed calls? 0 | |--- 4=F orwarded calls? | |--- 0=End? |--- 03=Forw ard? Not set | |--- 1=Unconditional? | | |--- 1=Ne w/ change tar get? |||| 1 = U s e k e y p a d ? |||| - - - 2 = U s e e d i t[...]

  • Page 229

    Appendix 229 ||| - - - 0 5 = C a l l f o r w a r d i n g ? O n ||| - - - 0 7 = C a l l d u r a t i o n ? O n | | |--- 08=Call waiting? On ||| - - - 0 9 = C a l l t r a n s f e r ? O n | | |--- 1 0=Call jo in? On ||| - - - 1 1 = C o n t r a s t ? | | | |--- 1=Disp lay? 2 |||| 2 = K e y l a b e l s ? 2 |||| - - - 0 = E n d ? | | |--- 1 2=Dialing mode[...]

  • Page 230

    Appendix 230 ||| - - - 4 8 = I d l e d i a l i n g m o d e ? |||| - - - 1 = C o n t e x t l ?  |||| - - - 2 = H o t - k e y p a d ? |||| - - - 0 0 = E n d ? | | |--- 49=Callback-busy? OFF | | |--- 50=Callback-no reply? OFF | | |--- 51=Idle missed calls? ON | | |--- 52=Bus y when dialing? ON | | |--- 53=Hangup while ringing ON | | |--- 54=Mobilit[...]

  • Page 231

    Appendix 231 |||| 3 9 = D S S ? | | | |--- 40=Consult/T ransf er? |||| - - - 4 1 = C a l l b a c k ? | | | |--- 42=Cancel Callbac ks? |||| - - - 4 3 = S t a t e K e y ? |||| - - - 4 4 = M o b i l i t y ? |||| - - - 4 5 = C a l l R e c o r d i n g ? |||| - - - 0 0 = E n d ? ||| - - - 2 = S h i f t e d k e y s ? |||| - - - 1 = C l e a r ? | | | |--- [...]

  • Page 232

    Appendix 232 Te l e p h o n e M e n u Dialing Connection Stat us Menu Option Action Next Step Please dial #? Dial by number Diali ng via the k eypad Pr ogram dest. Name? Dial by name Name dialing via the ke y- pad via the text editor Dial editor? Open the "Address" menu Dialing via the "Address" menu Redial? Redial last number d[...]

  • Page 233

    Appendix 233 Consultati on Call Incoming Calls Using Group Features Menu Option Action Next Step Alternate? Hold connected us er and call up user on hold Consultation call" menu Create local Conf .? Connect held and connected par- ties to local conf erence Consultation call" menu T ransf er? T ransf er connected call to user 2 and ret urn[...]

  • Page 234

    Appendix 234 Messages and Alarms Status Messages Status messages are generally display ed in the top displa y line. T hey r e- main there (static) until they are r eplaced by a new stat us. User Display (2nd line) Explanation Connection refused A connection to the spe cified destination can- not be established Connection refused The r emote termina[...]

  • Page 235

    Appendix 235 Line Key Status Indicat ion Direct Station Select key Status Indication LED Line status Description OFF Idle No connected calls. BLINKING RAPIDL Y Call waiting mode. A new incoming call/possible cal lbac k is wai t- ing. (1)or (2) FLICKERING Held. A call held in a queue that can be ans wer ed by the multi line telephone. BLINKING SL O [...]

  • Page 236

    Appendix 236 Error Messag es The er ror displa y on the telephone is limited to one display output and acoustic signals possibly generated from the network. As a r ule, erro r messages are sho wn in the bot tom line of the displa y . This means that the connection between the original action and the error whi ch has occurred is retained. Example: I[...]

  • Page 237

    Appendix 237 Labeling the Keys Y ou can choose fr om the f ollo wing options to label the k ey s on the optiP oint 41 0 advance S V6.0 with the functions or telephone numbers sav ed: Labeling • By hand: Labeling strips ar e deliver ed with your optiP oint. Write the function or a name on the matc hing strips within the white field and at tach the[...]

  • Page 238

    238 Index Index A abbreviated dialing ..................................... 54 numbers, clear ...................................... 116 switch on/off ......................................... 113 alternate ............................................... 48, 162 answer group call ..................................... 178 answer waiting call .......[...]

  • Page 239

    239 Index display missed calls ............................. 146 do not disturb ........................................ 177 ending a call .......................................... 146 forwarded calls ..................................... 173 hold call .................................................. 144 incoming call ...........................[...]

  • Page 240

    240 Index M make line busy ..................................... 71, 83 making calls .............................................. 148 memory ..................................................... 116 memory, clearing ..................................... 116 message waiting ...................................... 101 messages and alarms ...........[...]

  • Page 241

    241 Index T TCP/IP protocol ........................................... 15 telephone layout ......................................... 17 toggle key .................................................... 71 transfer ...................................................... 144 U user password .......................................... 114 user support ..[...]

  • Page 242

    www .siemens.com/enterprise Copyright © Siemens Enterprise Communica tions GmbH & Co. K G 09/07 Hofmannstr . 51, D-81359 München Refer ence No.: A31003- J4270-U100-5-7 619 The information prov ided in this documen t contains merely general descriptions or charact eristics of per- formance which in case of actual use do not always apply as des[...]