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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sierra Wireless PC3320, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sierra Wireless PC3320 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Sierra Wireless PC3320. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Sierra Wireless PC3320 should contain:
- informations concerning technical data of Sierra Wireless PC3320
- name of the manufacturer and a year of construction of the Sierra Wireless PC3320 item
- rules of operation, control and maintenance of the Sierra Wireless PC3320 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sierra Wireless PC3320 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sierra Wireless PC3320, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sierra Wireless service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sierra Wireless PC3320.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Sierra Wireless PC3320 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PC3320 Wireless Network Card Inst allation Guide 2130361 Rev 1.0[...]
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Page 2
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Page 3
Preface Rev 1.0 Mar.04 1 Important Notice Due to the nature of wireless communica tions, transmission and reception of data can never be guaranteed. Dat a may be delayed, corrupted (i.e., have errors) or be totally lo st. Although significant delays or losses of data ar e rare when wireless devices such as the modem are used in a normal manner with[...]
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Page 4
Installation Guide 2 2130361 Notwithstanding the foregoing, in no event shall V erizon and/or it s affiliates aggregate liability arising un der or in c onnection with the product, regardless of the number of event s, occurrences, or claims giving rise to liability , be in excess of the price paid by the pu rchaser for the product. Patents Portions[...]
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Page 5
Preface Rev 1.0 Mar.04 3 Trademarks Windows ® is a registered trademark of Microsoft Corporation. Qualcomm ® is a registered trademark of Qualcomm Incorp orated. InstallShield ® is a registere d trademark and serv ice mark of InstallShield Corpo- ration. Other trademarks are the property of the respective owners.[...]
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Page 6
Installation Guide 4 2130361[...]
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Page 7
Rev 1.0 Mar.04 5 Table of Contents Introducing the PC3320 Wire less Network Card . . . . . . . . . . . . . . . 7 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Network card [...]
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Page 8
Installation Guide 6 2130361 Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Account configuration procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Manual activat[...]
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Page 9
Rev 1.0 Mar.04 7 1 1: Introducing the PC3320 Wireless Network Card •W e l c o m e • Feature Summary • Package Contents • System Components Welcome Note: Do not insert the PC 3320 card into yo ur PC Card slot prior to installing the software. It is important to install the software and driver in the correct order . For detailed procedures, s[...]
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Page 10
Installation Guide 8 2130361 network automa tically . Y ou just insert the PC3320, st art Mobile Connection Manager and allow it to authenticate you r account on the network, then launch your Internet browser—you’re online! Modem As a modem, the PC3320 allows yo u to dial up any other modem (such as a corporate server). Other Short Messaging Se[...]
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Page 11
Introducing the PC3320 Wireless Network Card Rev 1.0 Mar.04 9 Additional PC3320 features Beyond the features of the CDMA ne twork, t he PC3320 provides additional software features: • PIN security code to protect your PC3320 card a nd account from unautho- rized use. • An Activation Wizard (page 2 1) to assist with configuring your CDMA account[...]
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Page 12
Installation Guide 10 2130361 The PC3320 card fits into a standard T ype II PC Card slot availa ble on most notebook PCs. Every CDMA network operates on one of th ree radio frequency bands. As a dual- band product, the PC3320 operate s on two of these bands (see page 32), providing a wide coverage are a. The PC3320 provides all t he advantages of 1[...]
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Page 13
Introducing the PC3320 Wireless Network Card Rev 1.0 Mar.04 11 Each PC3320 has been provisioned at the fact ory for use with a particular service provider . This sets the PC3320 card to us e p articular radio channels and enables services specific for that provider . The process of setting up your account is called activation . Activation involves [...]
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Page 14
Installation Guide 12 2130361[...]
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Page 15
Rev 1.0 Mar.04 13 2 2: Care and Maintenance of Your PC3320 card As with any electronic device, the PC3320 card must be handled with care to ensure reliable operation. Fo llow these guidelines in using and storing the PC3320 card: • Do not apply adhesive labels to the PC332 0 card. This may cause the PC3320 card to become jammed inside the card sl[...]
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Installation Guide 14 2130361[...]
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Page 17
Rev 1.0 Mar.04 15 3 3: Getting Started • The PC3320 Software • Account Activation and Configuration Before you can begin using the PC3320 wireless ne twork card, you must: 1. Install the PC3320 enab ling software and driver . 2. Activate an account and configure the PC3 320 card to use your account (unless the PC3320 card has been pre-activa te[...]
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Page 18
Installation Guide 16 2130361 Configuring the PC3320 card involves sett ing the phone number assigned by your service provider and may involve entering other network parameters and settings. Y our service provider needs to know: • The billing information to use to collect payment for your network usa ge. • The ESN (Electronic Serial Nu mber) as[...]
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Page 19
Rev 1.0 Mar.04 17 4 4: Installation • System Requirements • Installation on Windows 98, Me, 2000 and XP • V enturi Software Installation • Card Insertion and Removal This chapter guides you through the step s necessary to install the PC332 0 card on a notebook PC. Note: Do not insert the PC 3320 card i nto your PC Card sl ot before installi[...]
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Page 20
Installation Guide 18 2130361 T o inst all the PC3320 card, you require these system resources: PC3320 card software installation procedures This section provides det ailed installation instructions. Note: A driver is software that p rovides the inte rface between a devi ce (such as the PC3320 card) and the ope rating system on your PC (such as Win[...]
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Page 21
Installation Rev 1.0 Mar.04 19 Note: Do not forcefully connect the an tenna, or force fully insert the PC3320 card. This may dama ge connector pins. See page 20 for instructions on removing the PC3320 card. 6. Click OK when you are prompted to insert th e PC3320 card. Attach th e antenna and insert the PC3320 ca rd into your PC Card slot (refer to [...]
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Installation Guide 20 2130361 · Use the default settings for the Destination Loca tion unless you have special requirement s and an advanced understanding of PC configuration. (The Desti- nation Location dictates where the software is installed.) · Y ou must rest art your PC before you can use the software. Click Finish to close the last screen o[...]
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Rev 1.0 Mar.04 21 5 5: Activation • Manual Activation • Automated Activation Account configuration procedures The final step to making the PC3320 card operational is configuring it to use your CDMA service provider account. The process of activation configures your PC3320 with the required account p arameters (phone number , etc.). If you purch[...]
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Installation Guide 22 2130361 5. T o begin activation of the PC33 20, select the m ethod and click Next . Manual activation V e rizon has provided the required informatio n on your package or with the product shipment. 1. Select the Manual Activation radi o button and click Next . 2. The wizard prompt s for your activation code. Enter six zeroes ( [...]
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Page 25
Rev 1.0 Mar.04 23 6 6: Mobile Connection Manager™ Basics • S t arting and Closing Mo bile Connection Man ager • Components of the Mobile Connection Manager Window • Interpreting Icons • Online Help • T roubleshooting Mobile Connection Manager is the application that allows you to manage and monitor the connection between the PC332 0 wir[...]
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Installation Guide 24 2130361 Components of the Mobile Connection Manager window The window has three areas tha t display messages and icons: the Connection S ta tus Area, Call S tatus Area, and Indicator Area. The window allows you to connect and disconn ect Internet and dial-up data services. A menu bar is located on the upper left side of the wi[...]
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Page 27
Mobile Connection Manager™ Basics Rev 1.0 Mar.04 25 • The Toggle Full/Compact butt on is used to switch between the full Mobile Connection Manager window and the comp act view: The compact view allows you to see connection status and indicators while using less space on the de sktop. Y ou must use full view to make calls, data connections, disc[...]
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Page 28
Installation Guide 26 2130361 Connection Status Area Note: Optimal signal strength is obtained when the antenna is perpe ndicular to the PC3320 card. The Connection S t atus Area uses the icons shown in T able 6-1. T able 6-1: Connection St atus Area icon s Icon Meaning The Signal Strength indicator uses bars to sho w the intensity of the radio sig[...]
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Page 29
Mobile Connection Manager™ Basics Rev 1.0 Mar.04 27 Call Status Area The Call S tatus Area displays messages rela ted to th e status or progress of a connection. Where a duration timer is shown, timing begins when the call is initiated—not from the time the call is fully connected. This is a measure of the time the PC3320 has been using the rad[...]
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Page 30
Installation Guide 28 2130361 Minimized Icons Mobile Connection Manager disp lays an icon in the Windows status area (which is usually located in the lower right corner of your scree n). The status area icon indicates your connection stat us or notifies you when you have SMS messages. Only one icon can be displayed at a time. The priority of icon s[...]
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Page 31
Mobile Connection Manager™ Basics Rev 1.0 Mar.04 29 Troubleshooting The online help includes descriptions of most common error messages. Look in the table o f contents under T roubleshooting. For help with other problems: • Contact your service provide r .[...]
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Page 32
Installation Guide 30 2130361[...]
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Page 33
Rev 1.0 Mar.04 31 7 7: Technical Specifications • LED Operation • Radio Frequency and Elec trical Specifications • Environmental Specifications This chapter describes the function of the LED, and provides technical product data for the PC33 20 wireless network card. LED operation The PC3320 has a single red /green LED on the antenna end of th[...]
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Page 34
Installation Guide 32 2130361 Radio frequency and electrical specifications Environmental specifications T able 7-2: Radio frequency and electrical specifications Approvals Compliant with: IS-95A, IS-95B, IS- 98D, IS-707A, IS707A-1, CDMA Developers Group FCC (ID: N7NACRD555) Industry Canada Vo l ta g e +5 Vdc from PCMCIA Slot Current Maximum: 680 m[...]
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Page 35
Rev 1.0 Mar.04 33 Appendix A: Glossary 1X One T imes Radio T ransmission T echnology (t he "one times" refers to the frequ ency spectrum) bp s bit s per second —The actual da ta speed over the transmi ssion medium. See also baud. CDMA Code Division Mu ltiple Access —A wideban d spread spectrum technique used in digital cellular , pers[...]
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Page 36
Installation Guide 34 2130361 host 1. A computer that uses a modem or a simila r device to answer a calling computer . 2. A source or destination in the communication ne twork. 3. A computer that contains data or files to be accessed by client computers. Also known as a server . IMSI International Mobile S t ation Identity —A 15-digi t number use[...]
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Page 37
Glossary Rev 1.0 Mar.04 35 PCS Personal Communications Services —A cellular communicat ion infrastructure that uses a diff erent frequency range than AMPS. QNC Quick Net Connect —A CDMA connection method th at reduces call setup time for circuit switched connect ions to the Internet. roaming A cellular subscriber is in an area where service is [...]
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Installation Guide 36 2130361[...]
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Page 39
Rev 1.0 Mar.04 37 Index Numerics 1X , 8, 10 indicator , 26 A account activation , 15 configuration , 21 activation automated , 22 manual , 22 Activation Wizard , 21 always on top , 25 antenna care and maintenance , 13 C call status area , 27 care and maintenance , 13 CDMA network frequency bands , 10 service providers , 10 circuit switched data , 8[...]
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Page 40
Index 38 2130361 P PowerSave , 27 pre-activation , 15 Q Quick 2 Net , 8 R removing the PC3320 , 20 roaming definition , 11 indicator , 26 S signal strength indicator , 26 obtaining optimal , 13 SMS message indicator , 27, 28 software , 10 software installation , 17– 20 system requirements notebooks , 17 T taskbar icons , 28 troubleshooting , 29[...]