Sierra S5010 manual

Using Y our Security System With Alphanumeric Keypad S5010, S5011, S5012[...]

Contents 1 Overview Y our Security System................................. 1 How Y our Security System W orks.............. 2 Y our System's Programming...................... 3 Getting Used to Y our System..................... 3 The Parts of Y our Keypad.......................... 4 Emergency Keys........................................ 5 Syste[...]

Automatic (T imed) Arming.......................... 23 Arming With Not-Ready Zones....................24 Bypassing................................................... 25 Quick Bypassing......................................... 26 Optional Arming Features........................... 27 --------- 4 Disarming and Alarms Entry Delays.....................[...]

7 Partitioning What Areas Do.......................................... 49 How Areas Af fect User Codes.................... 51 Pre-Assigned Area User Numbers.............. 52 Changing Area User Codes....................... 52 Understanding the Area Status Menu........ 53 Using Multiple Keypads in an Area............ 55 Arming Individual Areas.......[...]

1 Overview 1 Y our Security System Y our security system includes a number of detection devices, such as magnetic contacts , glassbreak detectors, smoke detec- tors , and motion sensors. These devices identify alarm condi- tions and report them to the control panel . If programmed, the control panel sounds an alarm. The control panel also communi- [...]

1 Overview 2 How Y our Security System W orks When an intruder enters the building, a detection device is trig- gered. The device sends a message to the control panel. The device may have LEDs (lights) that blink. The control panel responds by sounding the alarm. (Alarm sounds vary . If your system is programmed for silent alarms, no bells sound.) [...]

1 Overview 3 Y our System's Programming Y our Sierra security system has been customized to suit your needs. Besides selecting the best equipment for your building, your installer has programmed your system to operate in a way that reflects your lifestyle. For example, your system may be pro- grammed to recognize special user codes, to arm and[...]

1 Overview 4 The Parts of Y our Keypad Arm LED If on , the system is armed. If off , the system is disarmed. If blinking , the system is about to arm; leave the building. Power LED If on , the system's power supply is normal. If off , the system is drawing power from the battery . If blinking slowly , the battery is about to fail. Numeric Keys[...]

1 Overview 5 Emergency Keys Y our keypad is equipped with three emergency keys. The keys do not function unless your installer activated them. If activated, these keys are a one-button way to inform your monitoring station of a medical emergency , a fire, or a crime in progress. Depending upon how your sys- tem is programmed, an alarm may sound whe[...]

1 Overview 6 System Status Messages Y our keypad's display gives you information about the status of your system. If there is more than one condition to report, your keypad displays each message in turn. Below is a list of the types of messages you may see. On your display , the # symbol is replaced with the number of the zone, or zones, in qu[...]

2 User Codes 7 User Codes and User Numbers A user code is a secret four-digit number , used to arm and dis- arm the system, and possibly to make other changes. Every indi- vidual who has a user code is also assigned a two-digit user num- ber . Y ou cannot assign the same user code to more than one user number . Y ou can assign a different user code[...]

2 User Codes 8 How to Assign or Change User Codes T o Assign or Change a User Code: 1. Press and hold the [user prg] key for 2 seconds until you hear two beeps. Y ou see: ENTER MASTER USER CODE     2. Enter the master user code. Y ou see: ENTER USER NUMBER ## If a user number is available, the number is displayed. 3. Enter the two-digit[...]

2 User Codes 9 Important Note. At installa- tion, each user number is as- signed rights and privileges. For example, user number 18 may have the rights to arm, dis- arm, and bypass zones. This is true even if, in this example, there is no user 18 using the system. Thus, if you want to assign a user code to a new user , be sure that you select a use[...]

2 User Codes 10 Y ou will know that you entered an incorrect user code when the system does not complete your command. As a security feature, your keypad does not beep when you enter an incor- rect user code. If you make a mistake entering the user code, simply re-enter the code. Correcting a User Code Entry T o Correct a User Code Entry: 1. Re-ent[...]

2 User Codes 11 Depending upon how your system was programmed, basic users may have rights to arm, disarm, or bypass zones. Basic User Code Standard Code _X_ Optional Code ___ Active Certain Days/T imes ___ T ypes of User Codes This section identifies the types of user codes your system may recognize. At the top of each user code section, you will [...]

2 User Codes 12 Kidwatch Code Standard Code ___ Optional Code _X_ Active Certain Days/T imes _X_ T o Change Kidwatch Days: 1. Press and hold the [kidwatch] key for 2 seconds until you hear two beeps. Y ou see: ENTER MASTER USER CODE     2. Enter the master user code. Y ou see something like this: SMTWTFS8 1234567    E SMTWTFS 3[...]

2 User Codes 13 Changing Kidwatch Days. Y ou have the option of chang- ing which days Kidwatch is in ef fect. T o do so, follow the pro- cedure on the previous page. Reviewing Kidwatch Use. Y ou can review the times that Kidwatch Codes were used to arm and disarm your system by viewing Event Memory . See Section 6 for more information. T urning Kid[...]

2 User Codes 14 Maid Code Standard Code ___ Optional Code _X_ Active Certain Days/T imes _X_ T o Change Maid Days : 1. Press and hold the [maid] key for 2 seconds un- til you hear two beeps. Y ou see: ENTER MASTER USER CODE     2. Enter the master user code. If you see the following display , press the key: START MAID TIMER Byp=NO Home=[...]

2 User Codes 15 specifics of how the Maid Code was set up on your system, see Section 8. 5. Press the number above the letter of the day(s) you wish to switch on or off. 6 . T o exit, press the key . T o Change Maid Days (continued): T o Start the Maid Code Timer: 1. Press and hold the [maid] key for 2 seconds un- til you hear two beeps. Y ou see: [...]

2 User Codes 16 of how your system was pro- grammed. If you turn on the T emporary Maid Code, your maid can use this code to disarm the system for the next few hours. Once that time has expired, the code cannot be used to disarm the system. T o Start the Maid Code T imer: (continued) If you do not see this display , continue to step 3. 3. Y ou see [...]

2 User Codes 17 Relay Code Standard Code ___ Optional Code _X_ Active Certain Days/T imes ___ If an intruder forces you to dis- arm your system, this optional code sends a silent signal to alert monitoring station person- nel that you are in danger . For systems without multiple areas, the code is assigned to user number 15. Y ou can change or dele[...]

3 Arm/ Bypass 18 How the Arming Modes Differ Y our security system can be armed in a number of ways, to suit different situations. These modes are summarized below: Full Arming. Y ou cannot be inside the building when it is armed with full-arming. If sensors detect movement within a building, or at the building's perimeter , an alarm sounds. H[...]

3 Arm/ Bypass 19 Exit Delays An exit delay is the amount of time you have to exit and secure the building, once your security system begins to arm. These delays last from 20 to 255 seconds, depending upon how your system was programmed. During the exit delay , the Arm LED blinks. The keypad may beep during the delay; if so, it beeps faster during t[...]

3 Arm/ Bypass 20 When your system is armed with full arming, both the perim- eter and interior zones are armed. Y ou are allowed a set time to enter or exit the build- ing before an alarm sounds. See Section 8 for the entry and exit delay settings programmed into your system. T o Arm the System with Full Arming: Make sure the display reads: READY T[...]

3 Arm/ Bypass 21 With home arming, you can re- main inside a building while its perimeter zones (such as doors and windows) are armed. No alarm sounds if a sensor de- tects movement within the building. Y our system might be pro- grammed for a home arming exit delay option (see Section 8.) This means that one or more individuals can leave the build[...]

3 Arm/ Bypass 22 Interior armed ___ Perimeter armed _X_ Exit allowed ___ Requires user code _X_ Automatically arms ___ No entry allowed _X_ Instant Home-Arming With instant home-arming, an alarm sounds the instant a sen- sor on the building's perimeter detects a problem. The interior sensors are not armed. Before anyone can open a pro- tected [...]

3 Arm/ Bypass 23 Automatic (T imed) Arming Interior armed _X_ Perimeter armed _X_ Exit allowed _X_ Requires user code ___ Automatically arms _X_ No entry allowed ___ T o Change Automatic- Arming Days: 1. Press and hold the [walk test] key for 2 seconds until you hear two beeps. Enter the master user code. Then, press the key five times until you se[...]

3 Arm/ Bypass 24 Arming With Not-Ready Zones The zones in your system are not always ready to arm. For ex- ample, a zone would not be ready to arm if one of its sensors has been vandalized, needs service, or detects a potential alarm condi- tion. Zones which are not ready to arm are referred to as not-ready zones. Y our system has been programmed t[...]

3 Arm/ Bypass 25 When you manually bypass a zone, your security system functions as if that zone does not exist. Bypassed zones are not protected. The master user can bypass any zone. Other users may have limited rights to bypass zones, depending on your system's programming. If your system is programmed for quick bypassing, you do not need to[...]

3 Arm/ Bypass 26 Quick Bypassing Quick bypassing allows you to bypass zones without entering a user code. This option must be programmed into your sys- tem by the installer . With quick bypassing, any user can by- pass any bypassable zone. IMPORT ANT : If your system is programmed for quick by- passing, anyone can bypass your system's zones. S[...]

3 Arm/ Bypass 27 Optional Arming Features Y our system offers the optional arming features described below . Refer to Section 8 to see which are installed on your system. Extended Exit Delay . This feature automatically resets the exit delay if you re-enter the building while the system is being armed. Y ou may re-enter four times; each time, the e[...]

3 Arm/ Bypass 28 Optional Arming Features (continued) Automatic Home-Arming. Automatic Home-Arming allows you to remain inside a building while its perimeter zones (such as doors and windows) are armed. Arming begins by entering your user code. If you exit the building during the exit delay , the sys- tem arms both the interior and perimeter zones [...]

4 29 Disarm/Alarms Entry Delays Similar to an exit delay , an entry delay is the time you are allowed to enter the building, walk to the keypad, and enter a user code before an alarm sounds. This delay lasts from 10 to 255 sec- onds, depending on your system's programming. The length of the delay may differ , depending on which door you use. D[...]

4 30 Disarm/Alarms Automatic (T imed) Disarming T o Change Automatic Disarming Days: 1. Press and hold the [walk test] key for 2 seconds until you hear two beeps. Enter the master user code. Then, press the key seven times until you see: AUTO-DISARM DAYS Byp=N0 Home=YES 2. Press the key . Y ou see something like this: SMTWTFS 1234567 ?[...]

4 31 Disarm/Alarms Canceling an Alarm T o Cancel an Alarm: 1. Y ou see: ALARM ON ZONE ## PUSH CANCEL KEY Press the key . Y ou see: ALARM ON ZONE ## ENTER CODE NOW 2. Enter your user code. Y ou see: ALARM ON ZONE ## CANCELED If programmed, your system pauses briefly before sounding an alarm. This gives you the opportunity to cancel a false alarm. Y [...]

4 32 Disarm/Alarms How to Prevent False Alarms False alarms are more than a nuisance—they reduce the reliabil- ity of your security system. Here are a few steps you can take to prevent the annoyance and expense of false alarms. 1. Know your system. Make sure all system users under- stand how to arm and disarm, and what special functions they can [...]

4 33 Disarm/Alarms T ime). Also, check your clock after a power failure. See Section 5. 8. Keep pets (and other animals) from motion detectors. If you have obtained a pet since your system was installed, your system may need to be modified. Contact your dealer for more information. 9. Bypass trouble zones. If your system has one or more trouble zon[...]

5 Settings 34 T o Set the Clock and Calendar: 1. Press and hold the [clock] key for 2 seconds un- til you hear two beeps. Enter the master user code. Y ou see something like this: 07:32 am Byp=OK Home=CHG 2. Press the key . Y ou see: hr:min 00:00 am 3. Enter the correct time, using four numbers. Y ou see some- thing like this: hr:min 1=am 2=pm 12:2[...]

35 5 Settings Clock and Calendar (continued) T o Set the Clock and Calendar (continued): key and re-enter the time. 6. Y ou see something like this: 24 NOV 1998 Byp=OK Home=CHG T o change the date, press the key . Y ou see: day:month:year 00:00:00 7. Enter the correct date using two numbers (each) for the day , month and year . Y ou see something l[...]

5 Settings 36 Y ou hear a beeping sound when the system is about to arm, disarm, or sound an alarm. The warning tone re- minds you that time remains to cancel the arming or disarming sequence. Y ou can turn the tone on or off by following the instructions to the right. If the tone is on, the action turns it of f. If the tone is of f, the action tur[...]

37 5 Settings When your system is set to chime, you hear three beeps whenever you open a protected door or window . Y ou can turn the chimes on or of f by follow- ing the instructions to the right. If the chimes are on, this action turns them of f. How to T urn the Chimes On/Off T o T urn Chime On/Off: 1 . Press and hold the [chime] key for 2 secon[...]

5 Settings 38 T o T urn Backlight On/Off: 1 . Press and hold the [walk test] key for 2 seconds until you hear two beeps. When prompted, enter the master user code. 2 . Press the key five times . If your backlighting is off, you see: BACKLIGHT OFF Byp=OK Home=CHG 3. T o set the backlight to shine continuously , press the key . T o set the back- ligh[...]

39 5 Settings How to Change the Relay Days Y our system can be pro- grammed with up to four relays that work on the days of the week you specify . The relays are numbered 1, 2, 3, and 4. The relays are programmed to turn on or of f one or more de- vices which are connected to your system's control panel. Y ou can change the days that the relay[...]

40 6 Maintenance How to W alk-T est the System A walk-test allows you to test your system's functions without causing an alarm. Y ou can be sure your security system is functioning properly by con- ducting a walk-test once a week. The first step of a walk-test is to place your system in walk- test mode. Then, walk in front of motion sensors, a[...]

41 6 Maintenance How to Use Event Memory T o Review Event Memory: 1. Press and hold the [walk test] key for 2 seconds until you hear two beeps. When prompted, enter the master user code. Press the key . Y ou see: EVENT MEMORY Byp=NO Home=YES 2. Press the key . T o view the oldest events first, press . T o view the latest events first, press . Y ou [...]

42 6 Maintenance How to T est the Bells and Sirens T o T est the Bells and Sirens: 1 . Press and hold the [walk test] key for 2 seconds. When prompted, enter your user code. 2. Press the key twice. Y ou see: AUDIBLE TEST Byp=NO Home=YES 3. Press the key . Y our system's bells or sirens ring for 4 seconds. 4 . T o exit, press the key . Y ou can[...]

43 6 Maintenance T o Start a Remote Programming Session If you have a monitoring station hookup, your installer may be able to program your security system through the telephone line. It is not necessary for a technician to come to your home or business to make changes to your system. At your monitoring station's prompting, you can initiate a [...]

44 6 Maintenance How to T est the Battery Y our system may include a backup battery . If it does, the system will continue to function during a power failure, because it will draw power from the bat- tery . Y ou can test the charge in your system's battery by following the procedure to the right. If your backup battery's charge is low , a[...]

45 6 Maintenance How to Use Quick V iew T o Use Quick V iew: 1. Press and hold the [quick view] key for 2 sec- onds until you hear two beeps. Y ou see something like this: F.......T....... ...............B Each row of the display has 16 spaces, one for each of the maximum 32 zones of your system. The letters or symbols on each line iden- tify the z[...]

46 6 Maintenance Common System Messages Below is an explanation of the common messages your keypad might display . Beside each message is a discussion of what re- sponses are appropriate. If you find the response is inef fective, call your local C&K service representative. In the table below , the ellipses (...) represent the specific informa- [...]

47 6 Maintenance T roubleshooting Service Conditions Y our system notifies you if a keypad, sensor , or other system com- ponent, needs service. When a service condition exists, the key- pad beeps twice every 30 seconds for one minute. The display shows the following message: PRESS Service T o get more information about the service message, press a[...]

48 6 Maintenance What to do Meaning Message PHONE #1 NO RPT PHONE #2 NO RPT COMM BUFFER OVERFLOW PHONE 1 CUT PHONE 2 CUT KEYPAD ## TAMPER KEYPAD ## TRBL SN KP # TROUBLE SN KP # BATTERY KEYFOB # BATTERY SELF DIAG FAIL BELL SUP FAIL If line is functioning, call monitoring station. If not, call telephone company for service. If line is functioning, ca[...]

49 Areas 7 What Areas Do Y our security system allows you to divide (or "partition") a building into as many as eight areas, regions that can be armed and disarmed individu- ally . Designed primarily for commercial settings, areas can limit an individual's access to portions of a building. A building that is divided into areas may in[...]

Areas 7 50 Figure 2 Partitioned building with no common area areas, portions of the building can be independently armed and disarmed. In the case of the first building illustrated, an employee can work in the re- pair shop while the showroom, offices, and warehouse are armed. Similarly , in the case of the second illustration, the restaurant can re[...]

51 Areas 7 How Areas Affect User Codes As described below , some of the user code types function differently in a partitioned system. Area Grand Master User Code. The grand master user can assign and change user codes, and may be able to arm and disarm the entire system. Only the grand master user and your installer can view and change the grand ma[...]

Areas 7 52 Pre-Assigned Area User Numbers As the table below shows, some user numbers are reserved for specific user types. For example, User 1 1 is the preassigned Kidwatch user number . If programmed, your system automati- cally restricts User 1 1 to the limited Kidwatch privileges. When your system does not recognize a given user type, the user [...]

53 Areas 7 Understanding the Area Status Menu The Area Status Menu summarizes the conditions of your system's areas. The menu only appears on keypads assigned to the com- mon area of a partitioned system. T o display the menu, enter your user code. Y ou see something like this: AREA 12345678 STATUS RNAHIRAH The numbers on the right-hand side o[...]

Areas 7 54 If Y ou See... That Means... A (steadily lit) The area is armed with full-arming. A (blinking) The area is being armed with full arming. (An exit delay is in progress.) H (steadily lit) The area is armed with home arming. H (blinking) The area is being armed with home arming. (An exit delay is in progress.) I (steadily lit) The area is a[...]

55 Areas 7 From the Area Status Menu, you can arm individual areas of your system. Each partition can be armed with full arming, home arming or instant home-arming. If an area is not ready to be armed, your command to arm this area causes one of two things to happen. If your sys- tem is programmed for Force Arming (see Section 8), the area is armed[...]

Areas 7 56 From the Area Status Menu, you can enter one command which instructs your system to arm all of the areas to which you have rights. NOTE: If any of the areas are not ready to be armed, none of your assigned areas will be armed when you enter this command. Instead, your key- pad displays the Zone Status Menu of the first area which is not [...]

57 Areas 7 From the Area Status Menu, you can disarm the individual areas of your system. Y ou can only disarm an area that is armed. In the Area Sta- tus Menu, an "A," "H," or "I" is shown under the number of an armed area. T o Disarm One Ar ea: 1. Enter your user code. Y ou see something like this: AREA 12345678 STAT[...]

Areas 7 58 Using the Zone Status Menu How T o Use the Zone Status Menu: 1. From the Area Status Menu, press and hold the [quick view] key for 2 seconds until you hear two beeps. Then, press the area number . Y ou see something like this: .F.F.B ■■■■■■■■■■ ■■■■■■■■■■■■■■ The display identifies each zon[...]

59 Areas 7 Resetting After an Alarm: 1. Enter your user code. Y ou see something like this: AREA 12345 6 6 78 STATUS RNAHIRAH In this example, the "6" is blinking. 2. T o clear the system's alarm memory , press and hold the [clear mem] key for 2 seconds until you hear two beeps. Then, press the area number (or , to clear all areas). [...]

60 8 Notes Monitoring Station: ______Y es ______No Maximum Number of Users: ______ Partitioned: ______Y es ______No Keypad assigned to area #:_________________________ Alternate Language: ______________________________ Learning Period (days): ______________ Begins: ________ System Configuration Y our installer will fill out these pages, to indicate[...]

61 8 Notes T emporary Maid Code Hours: _________________________ Kidwatch T imes: ___________________________________ Entry Delay #1 __________enter through:_______________ Entry Delay #2: __________enter through:_______________ Exit Delay: ________________________________________ Cancel Alarm T ime: _________________________________ Automatic Armi[...]

62 8 Notes Below is a space to sketch how the building is zoned and/ or divided into areas. Be sure to note how the zones and/ or areas are numbered and labeled. Sketch[...]

63 8 Notes Glossary of T erms Area: a region of a building that can be armed and disarmed independently of the remainder of the building. Bypassing (or shunting): the act of instructing your security system to ig- nore a zone. A bypassed zone is not protected. Entry Delay: The amount of time you have to enter your armed building, walk to the keypad[...]

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67 8 Notes Index Alarm canceling 31, 59 lockout 33 after 31, 59 silent 33 Area, defined 49 Area Status Menu 53 Area user codes assigned 52 changing 52 types 51 Arming areas, 55, 56 automatic 18, 23 automatic home- 28 canceling 19 Chirp-Alert 24 full 18, 20 Force 24 Goof-Proof 24 home 18, 21 instant home- 18, 22 quick 18 quick full- 20 quick home- 2[...]

68 8 Notes Sierra is a registered trademark of C&K Systems C&K is a registered trademark of C&K Components http:// www .cksys.com Copyright 1998, C&K Systems, Inc. 5-051-530-01 Rev A[...]