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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of SIIG 04-0621A, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of SIIG 04-0621A. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of SIIG 04-0621A should contain:
- informations concerning technical data of SIIG 04-0621A
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of SIIG 04-0621A alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of SIIG 04-0621A, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the SIIG service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of SIIG 04-0621A.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
04-0621A Max load capacity:100 lbs Tilt angle: 0-12 degrees Installation and Operating Instructions Wall distance: 3.75" / 95mm Built-in bubble level Universal Mounting Pattern Full Motion TV Mount - 23" to 42" IMPORTANT : If you have difficulty following or understanding these installation instructions, please consult a qualified se[...]
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Page 2
AG BH CI DJ EK FL M (x2) cable ties (30cm) Do not install on a structure that is prone to vibration, movement or chance of impact. Failure to do so could result in damage to the display and/or damage to the mounting surface. Recommended mounting surfaces: wood stud and solid-flat concrete. If the mount is to be installed on any surface other than w[...]
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Page 3
1 2 3 4 a) Wood Stud Installation 3 4 5 Figure 1 6 7 8 Phillips head screw driver Place the wall plate against the wall and line up the mounting slots with the drilled holes. Check the bubble level to verify that the wall plate is level. CAUTION : Do not release the wall plate until it is properly mounted and secured to the wall. Use a high-quality[...]
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Page 4
1 2 3 4 5 6 7 Figure 2 1 2 3 4 Figure 3 Figure 4 Figure 4-1 Place your TV screen down on a soft, flat surface, and locate the threaded mounting points that are located on the back of the display (Figure 3). Note: The concrete anchors must be used for concrete and brick installation. Determine which screw (A/B/C/D/E/F) is of the correct length by ca[...]
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Page 5
1 2 3 4 5 Figure 5 Figure 8 Figure 7 Figure 6 Figure 9 Swivel Adjustment Figure 10 Maintenance Check the mounting screws every two months for tightness. Step 3 Final Installation & Adjustment Hang the display plate onto the top of the wall plate and slip onto the wall plate as shown (Figure 5). Tilt the display to the desired angle (Figure 6). [...]
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Page 6
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Page 7
A) If it is within the store's return policy period, please return the product to the store where you purchased from. B) If your purchase has passed the store's return policy period, please follow these steps to have the product repaired or replaced. Step 2 : After obtaining an RMA number, ship the product. SIIG, Inc. 6078 Stewart Avenue [...]
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Page 8
April, 2010 Copyright © 2010 by SIIG, Inc. All rights reserved. Full Motion TV Mount - 23" to 42" PRODUCT NAME Full Motion TV Mount - 23" to 42" is a trademark of SIIG, Inc. SIIG and the SIIG logo are registered trademarks of SIIG, Inc. All other names used in this publication are for identification only and may be trademarks o[...]