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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of SIIG UltraATA 100 Pro, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of SIIG UltraATA 100 Pro one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of SIIG UltraATA 100 Pro. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of SIIG UltraATA 100 Pro should contain:
- informations concerning technical data of SIIG UltraATA 100 Pro
- name of the manufacturer and a year of construction of the SIIG UltraATA 100 Pro item
- rules of operation, control and maintenance of the SIIG UltraATA 100 Pro item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of SIIG UltraATA 100 Pro alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of SIIG UltraATA 100 Pro, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the SIIG service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of SIIG UltraATA 100 Pro.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the SIIG UltraATA 100 Pro item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
UltraA T A 133/100 Pro TM User ’ s Manual TM SIIG’ s ONLINE SUPPORT and Product Registration Visit SIIG’s web site at www.siig.com and click SUPPORT/DRIVERS for instant technical support. Also, click REGISTRATION FORM to register your product[...]
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Page 2
Please complete and mail. This card will ensure that your warranty is properly documented in our database. Complete Product Name:________________________________________________________________ Name:___________________________________________ E-Mail: _____________________________ Address:_____________________________________________________________[...]
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Page 3
Comments: ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ________________________________[...]
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Page 4
PRODUCT NAME MODEL NUMBER UltraA T A 133/100 Pro CN2490 FCC RULES: TESTED TO COMPL Y WITH FCC P AR T 15, CLASS B OPERA TING ENVIRONMENT : FOR HOME OR OFFICE USE FCC COMPLIANCE STATEMENT: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and ([...]
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Page 5
User's Manual iv Contents Chapter 1: Introduction 1-1 Unpacking the UltraA T A 133/100 Pro ......................... 1-1 1-1.1 Static Electricity Pr ecaution .............................. 1-2 1-1.2 Recor d the Serial Number ................................. 1 -2 1-2 Introducing the UltraA T A 133/100 Pro ........................ 1-3 1-2.1 Key[...]
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Page 6
Contents v About This Manual The purpose of this manual is to introduce you to your UltraA T A 133/100 Pro . It will guide you on how to install the car d and softwar e for pr oper operation in your computer . Please save this manual for futur e r eference in the event you wish to connect other devices to your system. This manual is comprised of th[...]
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User's Manual vi[...]
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Page 8
Introduction 1-1 Thank you for your pur chase of the UltraA T A 133/100 Pro . SIIG’s goal is to pr ovide its customers with reliable, high quality pr oducts and customer support. The purpose of this comprehensive user ’s manual is to: • intr oduce you to your UltraA T A 133/100 Pr o features and benefits • guide you thr ough the steps for a[...]
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Page 9
1-2 User's Manual 1-1.1 Static Electricity Precaution One of the r outine pr ecautions you must be aware of when working with computer components is the problem of static electricity discharge. Note Leave the p r oduct i n its static-resistant bag until you are r eady to install it. Caution Static electricity dischar ge may per - manently dama[...]
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Page 10
Introduction 1-3 1-2 Introducing the UltraA T A 133/100 Pro The UltraA T A 133/100 Pro is an ultra high-speed dual channel Ultra A T A/133 controller boar d for use with Power Macs. It achieves burst data transfer rates up to 133MB/sec and supports drive capacities gr eater than 137GB. And it also provides full backwar d support for Ultra A T A 100[...]
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Page 11
1-4 User's Manual 1 1 Figure 1-1. UltraA T A 133/100 Pro Board Layout Ultra A T A 133/100 Connectors 1-2.3 Board Layout IDE2 IDE1 Ultra A T A/133/100 Chipset[...]
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Page 12
Installation 2-1 Chapter 2 Installation This chapter will guide you through the installation of the UltraATA 133/100 Pro into your computer. 2-1 Hardware Installation General instructions for installing the card are provided below. If needed, please refer to your computer’s reference manual for more information. Caution: Static Electricity Discha[...]
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Page 13
User's Manual 2-2 Note: Hold the board by its external edges only. Try to avoid touching the components, connectors or pins. 2-2 Device Connection The UltraATA 133/100 Pro is a dual channel Ultra ATA/133 controller that supports up to four IDE hard disk drives or CD-R/ RW drive. If you plan to use the second IDE channel (IDE2) , you will need [...]
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Page 14
Installation 2-3 2. Attach one connector on the long end of the Ultra ATA ribbon cable to the board's IDE connector and the other connector(s) to your hard disk drive(s). Make sure pin 1 on the cable (indicated by the colored stripe) matches pin 1 on the board's IDE connector and your hard disk drive(s). 3. When two hard disk drives are i[...]
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Page 15
User's Manual 2-4 2-3 Software Installation This section provides information on how to install the UltraATA 133/100 Pro driver in your Power Mac. Please refer to the Mac OS manual to familiarize yourself with Drive Setup and OS Installation routines. 2-3.1 Driver Installation for Mac OS 8.6 For a fresh OS 8.6 installation: 1. Install the Ultr[...]
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Page 16
Installation 2-5 2-3.2 Driver Installation for Mac OS 9.x For a fresh OS 9.x installation: 1. Install the UltraATA 133/100 Pro and attached drives. 2. Boot up your computer with the Mac OS 9.x CD-ROM. Press and hold letter C on the keyboard while your system is booting to boot from CD-ROM. 3. When Mac OS finishes booting, double click Utilities fol[...]
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Page 17
User's Manual 2-6 2-3.3 Driver Installation for Mac OS X For a fresh OS X installation: 1. Install the UltraATA 133/100 Pro and attached drives. 2. Boot up your computer with the Mac OS X CD-ROM. Press and hold letter C on the keyboard while your system is booting to boot from CD-ROM. 3. When Mac OS finishes booting, click Install in the menu [...]
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Page 18
Installation 2-7 2-4 Verifying Installation After you succesfully initialize the hard drive, new Untitled drive(s) icon will appear on the desktop. Please check Apple System Profiler for successful installation. 2-4.1 Verify Mac OS 8.6/9.x Installation 1. Click Apple logo located on the upper left corner of the desktop. 2. Click Apple System Profil[...]
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User's Manual 2-8[...]
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Page 20
3-1 Technical Support & Product Return 3-1 Overview This chapter will give you instructions on how to obtain product information, contact technical support and return defective product. This user's manual is written with easy-to-understand instructions on how to configure and install this product in your system. We encourage you to consult[...]
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Page 21
3-2 User's Manual 3-3 Technical Support QUESTIONS? SIIG’s Online Support has the answers! Simply visit our web site at www.siig.com and click on the SUPPORT link. Our online support database is updated daily with new drivers and solutions. The answers to your problems could be just a few clicks away. 3-4 Return Merchandise Authorization (RMA[...]
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Page 22
3-3 Technical Support & Product Return Step 2: Complete the RMA form • Fill out your Return Merchandise Authorization (RMA) form, and include it in the package with the product. • Properly pack the product for shipping. All software, cable(s) and other accessories that came with the original package must be included . • Clearly write your[...]
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3-4 User's Manual[...]
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RETURN MERCHANDISE AUTHORIZA TION (RMA) FORM RMA Number: _____________________________________ Date:__________________________________ Name:___________________________________________________________________________________ Company:_________________________________________________________________________________ Address:____________________________[...]
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02-0250E[...]
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Page 26
03-0311A[...]