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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of SkyLink AM-100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of SkyLink AM-100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of SkyLink AM-100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of SkyLink AM-100 should contain:
- informations concerning technical data of SkyLink AM-100
- name of the manufacturer and a year of construction of the SkyLink AM-100 item
- rules of operation, control and maintenance of the SkyLink AM-100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of SkyLink AM-100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of SkyLink AM-100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the SkyLink service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of SkyLink AM-100.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the SkyLink AM-100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
P/N. 101A365 JULY, 2005 PATENTED ©2005 SKYLINK GROUP Home Smart Center www.skylinkhome.com CUSTOMER SERVICE 17 Sheard Avenue, Brampton, Ontario, Canada L6Y 1J3 Tel : (905) 456-8883 Fax : (905) 456-7819 Email : support@skylinkhome.com MODEL: AM-100 TM[...]
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Page 2
Home Smart Center USER'S INSTRUCTIONS English[...]
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Page 3
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swim[...]
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Page 4
– 2 – IC Statement ‘’This product meets the applicable Industry Canada technical specifications.” Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications com- pany. The equipment must also be installed using an acceptable method of connection. In some c[...]
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Page 5
– 3 – CONTENT Introduction..........................................................................................................................4 Overview........................................................................................................................4 Installation......................................................[...]
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Page 6
– 4 – INTRODUCTION Overview Congratulations on your purchase of a Skylink Home Smart Center. This is a complete wireless system which not only functions as a security system, but also monitors your premises by giving you alert notification when the system is not armed. It is also a home automation center, which allows you to remotely control ho[...]
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Page 7
INTRODUCTION – 5 – • One AC adapter • One telephone cord • Batteries for all sensors - 1 PC 9V Alkaline Battery (PS-101) - 1 PC 12V Alkaline Battery Type 23A (4B-101 -installed) - 2 PCS 3V Lithium Battery CR-2032 (WD-101 -installed) • Four AAA backup batteries for Control Panel • Mounting hardware Basic installation involves the follo[...]
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Page 8
INTRODUCTION ] 16 15 1. Zone LEDs 2. Numeric Keypad 3. Arm button 4. Status button 5. Mute button 6. Panic button 7. Power LED 8. Arm LED 9. Program LED 10. System Low Battery LED 11. Built-in Siren and Speaker 12. Antenna 13. Programming button 14. Buzzer Mode Selector 15. Phone Jack for external phone 16. Line Jack for telephone line 17. Adapter [...]
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Page 9
INST ALLA TION Installing the Console You must first determine where the control panel will be located. Please follow the criteria below to select the ideal location for the control panel. - Place it within a few feet of an electrical outlet and phone jack - Place it where it is easily accessible by you and other users - Place it away from any door[...]
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Page 10
6. For models with multiple languages, select the desired language based on the setting below. [ 1 ] - German [ 2 ] - Spanish [ 3 ] - French [ 4 ] - English Language selector INST ALLA TION – 8 – After mounting the door sensor, it - Please ensure the magnet is aligned with doesn’t work anymore. the red marking on the transmitter. - If you are[...]
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Page 11
Enter master 3 beeps for valid password to password. 1 long programming mode beep for invalid password. [1] - Master password [2] - Secondary password [3] - Duress password Select any 4-digit pass- word, each digit can be from 0 to 9 Enter the new password 3 beeps if new pass- again for confirmation word is accepted. You will hear [Password Accepte[...]
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Page 12
Phone Number Programming You can progra m up to 5 Emergency Phone Num bers. When the system is in panic, the control panel will call these phone numbers and announce its status. The following will need to be programmed: - Phone memory (from 1 to 5), this is where the phone numbers will be stored - Phone number, up to 29 digits. - Redial count, this[...]
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Page 13
Note: - It’s not recommended to program 911, fire station or any emergency services phone numbers into any of the phone memories without their approvals. - Ensure to program a valid phone number and write down the programmed phone number on the System Setting Information provide on the back of this user's instructions. - You may quit program[...]
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Page 14
T M – 12 – Window / Door Sensor is used to monitor doors or windows that open and close. When these doors / windows are open or closed, the sensors will transmit a signal to the control panel to notify the user. These sensors consist of 2 parts, one is the transmitter, the other is the magnet. Before installing the sensor, remove the battery is[...]
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Page 15
Insert Battery Undo the screw on the back of the motion sensor and remove the battery cover. Connect a 9V alkaline battery to the battery connector. Please note the polarity. If you are planning to install the motion sensor outdoor, you should reduce the sensitivity by placing the jumper at location “2”. For indoor application, if you want to r[...]
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Page 16
Caution: When installing the motion sensor, avoid placing it near heat or cold producing devices (i.e. A/C or furnace vents, fans, ovens, space heaters, etc). Air movement, especially caused by changes in temperature may trigger the Motion Sensor and cause false alarms. Please carefully test your Motion Sensor so that it will only be triggered by w[...]
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Page 17
OPERATION Note: - Each zone can program up to 2 sensors. There are 5 zones, so up to 10 sensors can be programmed to the control panel. Please refer to page 34, "Sensor Location Selection Guide" for detail information. Alert Mode Examples Note: -For Door / Window sensor, alert notification (beeping and LED flashing) will continue until th[...]
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Page 18
Mute When the alert beeping becomes undesired, you can terminate the beeping in 3 different ways: 1. Mute button - Manual mute by pressing the mute button Pressing the mute button will temporary disable the beeping for all the activated sensors. For example, if a window with a window sensor will be open for a long period of time, the continuous bee[...]
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Page 19
The control panel continuously monitors the system status as well as all the sensors status. It will monitor occurrences such as triggered sensors, low battery sensors, malfunction sensors, or phone line failure etc. In order to check the system status, user can press the “Status” button on the control panel, voice announcement will be made reg[...]
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Page 20
Note: - The control panel cannot be armed if there are triggered sensors. Make sure all sensors are in closed position, i.e. (close all doors, windows, no movement should be detected etc). - The control panel can be armed if there are sensors with low battery or failure warning. 2. After pressing the “ARM” button, the “ARM” LED will flash a[...]
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Page 21
Disarming a triggered control panel If "System Panic" is announced from the control panel after it has been disarmed , that means the alarm was triggered when it was in armed mode. Follow the procedures below to set the control panel back to standby mode. 1. If the alarm was caused by sensor(s), there will be flashing LEDs and beeping ind[...]
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Page 22
– 20 – OPERATION Panic Pressing the panic button on the control panel or keychain remote will cause the siren to sound and outgoing calls will be made to the preprogrammed phone numbers, “System Panic” will also be announced. This can be used in any emergency situation. To stop the siren and disarm the system, user can enter a valid passwor[...]
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Page 23
When sensor failure occurs, try the following: 1. Check if the sensor is located at where it should be, and whether there is any physical damage to the sensor. 2. If the failed sensor is not physically damaged, try to activate the sensor and see if the control panel reacts to such activation. 3. If not, try to remove the sensor from its location, a[...]
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Page 24
Keychain Remote The battery of the keychain remote (Alkaline, Type 23A, 12V) needs to be replaced when either one of the followings occurs: 1. The LED on the keychain doesn’t flash or on when a key is pressed; or 2. The operating range starts to decrease. To replace the battery: 1. Undo the two screws on the back of the transmitter. The bottom ca[...]
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Page 25
Receiving the Emergency Call If you are on the list as one of the recipients of the emergency call, you should read the f ollowing instructions carefully. You should also notify all the persons you will be calling so they know how to react when they receive the emergency call. The control panel will call you when there are emergencies such as break[...]
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Page 26
Remote Operation by Telephone The control panel can be operated while you are away from home. You can have access to the control panel with any touch tone phone to perform a variety of operations, listed below. - Arm - Disarm - Lights, Home Applicances on / off (Requires additonal Control Module) - Garage door open / close (Requires additional Gara[...]
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Page 27
Table 1: Remote Phone Operations COMMUNICATION SYSTEM OPERA TION PHONE COMMAND DESCRIPTION Turn on device x [x] = 1 to 5 Turn off device x x = [1 to 5] Check system status Arm Disarm Disconnect x +[*] x +[#] [8]+[#] [7]+[#] [9]+[#] [0]+[#] Turn devices on will hear [Device X On] . When the control module receives the on signal, it will turn on the [...]
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Page 28
ADVANCED PROGRAMMING Advanced Programming allows users to customize the control panel to react differently under different conditions. Features such as: - When a sensor is triggered, the control panel can beep or alarm - Beeping can be terminated automatically after a fixed period of time for some sensors - Some sensors can be programmed to beep on[...]