Smart Technologies 4.5 manual

S MART  Bri dg it ® 4.5 W in d o w s op erati ng s ystems I ns ta ll a t io n and s y ste m admin is tr a t or's g ui d e[...]

Tra dem a rk not ic e SMART Bridg it, SMART Bo a rd, S M ART M e e ting P ro, S M ART Not eb o o k, smartte ch , th e S M ART log o a n d a ll SMART ta g line s are trad e marks or r e g iste r e d trad e marks o f SMARTTe ch n o log ie sUL C in th e U.S. a n d / o r o th e r cou n t r ies. Mi cr o sof t, Wi n d ows, W ind o ws Se rver, W ind[...]

Con ten ts Intr odu cing SMA R T B ridgit con f er e nc ing s of t w ar e 1 Softw a r e c om p on e n ts 1 G lob a l Ser ve r N etw or k (G SN ) o p t ion 4 SMAR T Sc he d u ler 4 SMAR T Sc he d u le r Ou tloo k ad d - in 4 Inst a ll i ng S MAR TB ri dgit s of t wa r e 5 Pre p a r in g f o r inst a llation 6 SMAR T Br id git s er ve r re q[...]

B a ndw idth a n d sc a lab i l ity 5 3 Ban d width re q u ir e me n t s 5 4 Ex am p les of ba n d wi d t h r eq u ir e me n ts 54 Sc alin g SMAR T Br id g it 5 5 A ppe nd i x A : Tro ubles ho ot ing 5 7 U s in g t he SMART Br id git t ro u b le sho o t in g t oo l 5 8 Mo n it o r ing a me e ting 's pe r for ma n ce - pr e s e n t er 6 3[...]

Int ro du cing SMAR T  B ridg it con fer e ncing so ftwar e Softw a r e c om p on e n ts 1 SMAR T Br id git Ser ver softw a r e (Wind o ws on ly) 1 SMAR T Brid g it Adm inist r a t ion T o ols 2 SMAR T Brid g it c lien t s oft w ar e 2 Fe a tur e s a n d hig h lig h t s 2 G lob a l Ser ve r N etw or k (G SN ) o p t ion 4 SMAR T Sc he d u ler [...]

SMA R T Bri dgit A dmi nist ra t ion To ols SMAR T Br id git Ser ver softw a r e also includ e s an Ad min is t r atio n To o ls ap p lication . Y o u c an u se SMAR T Br id git Admin ist ra tion T oo ls t o c on figu r e ser ver s an d view the ir st atuse s , ma n ag e you r SMAR T Br id git c on fe re n cing soft w a r e lic en ses an d[...]

SMA R TB ri dgit co nf e re nc i ng s of tw a re a nd SMA R T Me e t i ngPro™ s of t wa re SMAR T B r idg it c on f er en cing soft w ar e is integ ra t ed wit h S MAR T Me etin g Pr o s o f t w ar e an d SMAR T P r o du c t  D r iv er s t o pr ovide sc r ee n s ha rin g an d si mu ltan e o us v iewing o f mu lt iple sha r[...]

Gl ob al Se rver N etw or k (G S N) o ption Th e SMAR T Br idg it Glo b al Se r v e r N e t w or k (G S N ) i s a ne tw or k of SMAR T Brid g it s e rve r s at d if f er en t g e og ra ph ical lo c atio ns. Th e G SN op t imiz es ba nd wi d t h a nd r ed uces laten c y by de t ect ing th e f ast e s t ser ver in e a c h GSN an d the n a u t o[...]

Inst alling SMA RT Bridg it soft war e Pre pa rin g for in st alla tion 6 SMAR T B r idg it s er v er r eq u ir em e nts 6 Softw a r e lic en s ing 7 Ma n a gin g s oft w ar e lic en ses pu r cha sed p r io r t o Fe b ru ar y 22 , 20 12 7 Ma n a gin g S MAR T Brid git s oft w ar e li c e n s es pu rcha s ed a f t er Fe br ua ry 22 , 2 0 1 2 7[...]

Th is cha p ter c on t ain s i n f o r ma t ion y ou w ill n e e d t o p r e pa re for inst a llation as well a s p ro c ed ur es tha t w ill lea d you thr ou gh the in s t alla ti o n pr oce s s of SMAR T Br idg it s oft w ar e an d it s op t ion s. Pr ep ar ing for in st a lla t io n SMAR T B r idg it c on f er en cing soft w ar e is s c al[...]

S o ftw ar e lic e ns ing D u r ing th e 60 -d ay f re e evalu a tion p e r iod . Af t er the e v alu ation ver s ion e xpir es, user s c an n o lon g e r con d u c t me e t ing s on th e s er v er a nd mu s t pu rcha s e an d act iv ate a s oftw a r e lic en s e. Ma na gi ng sof tw are li c e ns e s purc ha se d prior t o Feb rua ry 2 2, 20 1 2 If[...]

Priva te loca l a re a net wo rk ( LAN ) use If y ou r S MAR T B r idg it s er v er will b e u s e d on ly in a pr iv ate LAN, y ou n ee d a c c e s s t o t h e f o llowing comp on e n t s o f y o ur L AN in f r astru ct ur e: l An ad minist r ato r log in acc ou nt w i th in s t a llation r igh ts f or the se r v er co mp u t er yo u’ll inst [...]

A dmi nist ra to r right s Af t e r y ou in s t all an d con figu r e SMAR T Brid g it s e rve r s o f t w ar e, y ou m ay w an t t o ad minist er t he ser v er to c he ck infor matio n s uch a s pe rfo rm a nce log s an d use re c or ds. To d o t h is , y o ur a dmin is t ra t or n ee d s p h y s ic al or r emo t e log i n a c c e s s an d a us[...]

Pas sw ord t y pe D e sc ription Ser v er a c c ess p a s s w or d An op t ion al p a s s w or d t ha t a mee t ing p ar tic ipa n t u s e s w he n c on ne ct ing to a SMAR T Brid g it ser ver . The se rve r acc e s s p ass w or d allo w s the p a r t ic ipa nt t o a c c e s s t he se r v er a nd view t he list of me e t ing s on it. I  I M P O [...]

g To ch ec k i f yo ur publi c doma i n name re so l ve s to a n I P add re s s 1 . Sele c t S t a rt > R un o n the com pu t er whe re you ' l l inst a ll t he SMAR T Brid git ser v er soft w ar e. 2 . Type c m d , a n d t h e n pr ess EN TER . A C o mma n d Pro mpt dia lo g b oxa pp ea rs. 3 . U s e t h e i pc onf i g c om ma n d t o d[...]

l Fir e w a lls f or th e c lien t s ho uld a llo w ou t bo un d c o mmu n ic a t ion fr o m t h e c lien t on a l l s pe c if ied p o rts. Fo r b e s t p e rfo r ma n c e, allo w inb o u nd T C P an d UD P t r affi c to t he ser v er o n t he d e fau lt p o r t s s p ecif ied in t h e f o llowing tab le. D e f au l t por t s Ty pe / prot oco l U s[...]

N  N O T E Alt ho ug h pr o xy s er ver s pr otect inte r na l n e t w o r k s f r om in t r ud er s , t he y un avoid a b ly intr o du c e n e t w or k laten c y . If y ou in cor p o r ate a p r oxy s e r v er , c on f igu re e a c h me e t in g pa rtic ipa nt’s I nte rn et br ows er to a llow a c c e s s t o t h e SMAR T Br idg it s er v [...]

W i t h VoI P aud i o an d w eb c am v i de o W i ndo ws l 2 . 0 GHz p r oce s s or l 2 G B R AM l Bro ad ba nd Inter ne t c on ne ct ion Ma c l 2 . 0 GHz I n t e l pr ocess or l 2 G B of R AM l Bro ad ba nd Inter ne t c on ne ct ion W eb c am r e quire men t s W i ndo ws Ma c l Inter na l w e bca m or iSig h t came ra l Q uick Time a p p lic ation[...]

N  N O T E You ca n do w nlo a d o r up da t e S MAR T s oftw a r e do w nlo a d s f r o m s ma r t t e c h.c o m/do wnlo a d s . S M AR T Sc he d ul er r eq uir e m en ts Mini mum co mput e r re quire m en t s SMA R T Sche duler s e rv er re quire ment s l 2 . 0 GHz p r oce s s or l 1 G B of R AM l W ind ows Ser v er 2 0 0 3 R 2 or 2 00 8 R 2 o[...]

I nst all ing S MART  Br idg it server s oft ware In tr o du cti on W he n inst allin g S MAR T B r idg it s er v er softw a r e, c on s ide r t he follo w i n g po ints : l If y ou in st all SMAR T B r idg it s er v er soft w ar e on a d ed icated ser v er wit h on e ne tw or k in t e r f a c e car d ( N I C ) , s e lect A l l ( d efa ult[...]

4 . R e ad th e a gr ee men t . I f y ou a c c ep t , c lic k I a c ce pt , a nd th en clic k N ex t . N  N O T E If y ou wan t t o k ee p a h a r d c op y of t he a gr ee me n t for you r re c or d s , cl ic k Print . Th e Dest ina t ion Fo lde r dia log b o x a pp ea rs. 5 . C lic k N ex t t o use t he d efau lt de s t ina t i o n f o lde r. O[...]

9 . C o nfig ur e t he p or t s using th e f ollo w i n g op t ion s : Prim ar y TC P po rt By de f au lt , SMAR T Brid git con f er e n c ing so f t w a re u s es po rt 80 a s it s p r ima r y po rt. If y ou r ser v er is r u n n ing a no the r ap p lic atio n t ha t use s p o rt 8 0, y ou m u s t ass ig n SMAR T Br idg it c on f er e n c in[...]

1 1 . Op t ion ally, c re ate t he follo w i n g pa s s w or ds f or ser v er p a ss w o r d s ecu rity : Ser v er a c c ess p a s s w or d An op t ion al p a s s w or d t ha t a mee t ing p ar tic ipa n t u s e s w he n con n e c t ing to a SMAR T B r idg it s er v er . The se r v er a c c ess pa s s w or d a llows t h e pa rtic ipa nt t o acc ess[...]

U p gr a di n g SMAR T B ri dg it se rv e r so ftw ar e g To upgr a de y our SMA R T B ridgit se rv er s of t w ar e 1 . G o t o s ma r t t e c h.com/do w nlo a d s . 2 . D o w nlo ad SMAR T B r idg it s oft w ar e an d ru n the Conf e re nce S e rv ice s Set up.ex e f il e . A mess a g e ap pe a r s a s k ing if y ou wan t t o up gr ad e o r r [...]

Af t e r y ou a c t iv ate t h e pr od uct k ey, y o u r s er v er so f t w ar e infor ma t ion a pp ea r s in the L ic e n s es fo r sele c ted ser v er t a ble , t he r ela ted st atu s c h an ge s t o A c t iv a t e d , a n d y ou h ave 50 0 inst alle d l ic e nse s . I  I M P O R T A N T W he n y ou p ur c ha se t he SMAR T B r idg it 4.5 s [...]

g To ac tiva te y our l i ce nse b y pho ne 1 . C a ll S MAR T Te c hn ic al Sup po rt ( sma r t t e c h.c o m/c on tact s up po rt ) a n d re qu e st y ou r pr od uct k ey a n d inst a llation ID . Th e Sup po rt re pr e sen tativ e uses y ou r pr od uct k ey an d inst alla tion ID t o c re ate an d pr ovide you r a c t iv a t ion key. 2 . D o ub [...]

Con figur i ng th e ser ver soft war e Setti n g pa s s w or ds 2 3 C h an gin g t he ser v er a cc ess pa s s w or d 23 C h an gin g t he me eting cr ea t ion p ass w or d 24 C h an gin g t he a d min is t r a t or a c c ess pa s s w or d 2 5 As s ign ing a n API pa s s w or d 2 5 C h an gin g S MAR T B r idg it s er v er setu p op t ion s 2 6 [...]

g To ch a nge s e rv er ac ce ss pa ss wor ds 1 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools ic o n on th e s e r v er ' s de sk t op , an d the n cli c k the Se cu rity ta b . 2 . Sele c t S e rv e r ac ce ss pa s sw ord in the Clien t a c c e s s pa s s w or ds ar ea . 3 . Type the p ass w or ds y ou wan t t o use. [...]

3 . Type the p ass w or ds y ou wan t t o use. U s e a s em ic olo n t o s ep ar a te multiple p ass w or ds (for e x a mp le, a pp le;ba na n a ; p ea r) . N  N O T E S o To r e voke a pa s s w o r d, r em ove it fro m t he list . o If t he ser v er a c c ess pa s s w or d a n d me etin g c r ea t ion p ass w or d ar e id e ntic a l, y ou &apos[...]

g To a s s i gn a n A PI a uth oriz a tion pa ss wor d 1 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools ic o n on th e s e r v er ' s de sk t op , an d the n cli c k the Se cu rity ta b . 2 . Sele c t A P I aut horiz at i on pa ss wor d in the Se r v er a c c ess pa s s w or ds ar ea . 3 . Type the p ass w or d y ou wan[...]

D is a bl in g re m ot e co ntr o l To pr eve nt p re s en t er s f ro m sha rin g c on t ro l o f t h e ir com pu t er s w it h o the r pa rtic ipa nts , disab le the r e mo t e c o ntr o l s ett ing in SMART Br idg it Admin ist ra t ion To ols. g To disa ble re mot e c ont rol 1 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on [...]

g To di s a ble te xt c hat in S MAR TB ridgi t mee tings 1 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools sho r tc ut on the ser v er ' s d e s k t op , a n d t he n c lic k t he O pt i ons tab . 2 . C le ar th e Enab l e C hat ch eck b ox. N  N O T E S o Te xt c ha t is availa b le in a c t iv e me etin gs un t [...]

2 . C le ar th e Enab l e K noc k c he c k bo x . N  N O T E S o Th e Kn ock fea tur e is a v aila ble in a ct iv e me e t in gs un t il t he y e n d . o Th e Kn ock fea tur e is d is ab led in n e w me e t in gs an d t he Knoc k to Join b u t t on d oe s n't a p pe ar to p ar t ic ipa nts t rying to jo in t he m ee t ing . A d di ng a mes [...]

2 . C le ar th e Enab l e A udio c he ck bo x. N  N O T E S o Me e ti n g au dio is availa b le in a c t iv e me etin gs un t il the y en d . o Me e ti n g au dio is disab l e d in ne w mee t ing s . g To s e lec t a de fa ul t a udi o opt i mi z at ion wh en u s i ng VoIP 1 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools [...]

Ma na gin g a Glob al S er ver Networ k (GSN ) Ab ou t the Glob al S erver Net work (G S N) A SMA R T B rid git GSN is a n etw o r k of SMAR T B rid git s er v er s in d if fer e n t g eo gr ap hical l o c atio ns. A G SN op timiz es ba nd wi d t h an d re du c es l a t e ncy f o r e nte r pr is e S MAR T Brid g it d ep loyme nt. You d on &ap[...]

g To s e t u p y our loc a l GSN s e rv er 1 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools sho r tc ut on the ser v er ' s d e s k t op , a n d t he n c lic k t he Se rv ers ta b . 2 . Type a n ame for yo ur se rve r in t he Desc r iptio n bo x in t he Se r ver setup in f or mation ar ea . 3 . Type a p ass w or d f or [...]

R e m ov in g a lo ca l se rv e r fro m a GSN g To re mov e a SMA R T B ridgit se rve r fro m a GSN 1 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools sho r tc ut on the ser v er ' s d e s k t op . 2 . C lic k t h e Ser ve rs tab . 3 . Sele c t t he lo c al s er ver you wan t t o re move in t h e Ser v er list . 4 . C [...]

3 . C lic k A pply . Th e n e w info r ma t ion is pu s he d to all o t h er se r v er s in t he G SN . E n di ng a G S N m ee ti ng g To e nd a mee ting on t he loca l G SN  se rv e r 1 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools sho r tc ut on the ser v er ' s d e s k t op , a n d t he n c lic k t he Me et i ngs[...]

S e le ct in g o r vie w in g se rv e r inf o rm a tio n g To se l ec t or view a G SN  se rv e r 1 . D ou ble -clic k t he SMAR T B ridgit ic on o n y ou r de s k t op . Th e SMAR T Brid git So f t w a re d ia log b ox ap pe a r s . 2 . C lic k t he se rve r ic on in the b ott om -le f t c or ne r of t he SMAR T Brid g it Soft w a re d ia lo[...]

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A dm iniste rin g the se rve r soft war e Abo ut SMAR T B r idg it A d min is t r atio n To o ls 3 7 Viewing st a t us info r ma t ion 3 8 Viewing a c t iv e mee t ing s 3 8 Bro ad c ast ing me s s ag es t o pa rtic ipa n ts 3 8 Viewing st a t us info r ma t ion 3 9 Viewing a nd saving u s ag e re p o r t s 3 9 Setti n g log p ur ge fre qu en cy 4 [...]

Vie wing st a tus informat ion You ca n use SMAR T B r idg it A d min is t r atio n To o ls t o v iew s t atu s info rm a t ion fo r SMAR T B r idg it Ser v er softw ar e , in c lud ing a ct iv e mee t ing s, lic en ses an d ser ver u sag e. V ie w in g a ct iv e m ee tin gs g To vie w ac tive me et ings 3 . D o ub le- c li c k the SMAR T B r[...]

V ie w in g s ta tu s in fo rm at io n g To vie w st at us i nf orma tion 3 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools sho r tc ut on the ser v er ' s d e s k t op , an d t he n cl ic k t h e Ser ve rs tab . A t ab le of act iv e s er v er s ap p e a rs. Th e tab l e in c lud es t he follo w i n g info r ma t io n: [...]

2 . In t he ser v er u s ag e r e p or t , s ele c t t he e ntrie s y ou wan t t o s ave. O R Ensu r e no e ntrie s ar e s ele ct ed if y ou wan t t o s ave t he e ntire r ep or t . 3 . C lic k Sav e R e por t . If no e ntrie s ar e sele ct ed , a S ave As d ia lo g bo x ap pe ar s. S k ip s t e p 5. O R If en t rie s a r e s e lect e d, a Save All[...]

g To pla ce a se rv er on hold or re ac tiva te it 1 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools sho r tc ut on the ser v er ' s d e s k t op , a n d t he n c lic k t he Se rv ers ta b . 2 . Sele c t t he ser v er in th e Ser v er list tha t y ou wan t t o pla ce on h o ld o r t o r ea c t iv ate. 3 . C lic k On Hold[...]

g To co nt rol S MAR TB ri dgit c onf ere ncing so f tw ar e se rv i c es 1 . O pe n t he Wind ows S e r v ic es ad minist ra t ion con s ole ( C ont rol Pane l > A dmi nist rat i ve T ools > Ser v i c es ). 2 . D o ub le- c li c k SMA R T B ri dgit Ma st er Ser v i c e . Th e SMAR T Brid git Mast er Se rvic e P r o pe rties dia lo g bo x [...]

3 . Save t h e w eb p ag e f il e in t h e s e rve r ’s ap plication d ire ct or y . N  N O T E S o Th e d e f a ult dir ect or y locatio n is C :Progr a m Fi l es SMA R T Tec hnologies S MAR T B ridgit . o Fo r e n h an c ed secu rity , SMAR T B r idg it Ser ver ma k es C ust omP a ge .htm a v aila b le o n ly t o a inter ne t br ows [...]

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Using S MART Sched uler Intro du c t i o n 4 5 SMAR T Sc he du le r r eq uir eme nts 45 Min imu m c omp uter r eq uir e me n t s 4 5 Inst allin g SMAR T Sc he du le r s er v er so f t w ar e 4 6 Inst allin g the soft w ar e 4 6 C o nfig ur ing SMART S c h ed ule r S er v er 4 8 U p gr ad ing SMAR T Sc he du l e r Ser v er 4 8 Inst allin g the SM[...]

Micr os of t Ex ch a nge Se rv e r Micro s oft Ex c ha n g e Ser v er 2 0 0 3 , 2 00 7 or 2 01 0 . SMA R T S c he dule r Out l ook a dd- i n l 2 . 0 GHz p r oce s s or l 1 G B of R AM l O utlo ok 20 03 SP3 , 2 00 7 SP 2 or 20 10 . l N e t w or k c on ne c t ion to y ou r Micro s oft Ex c ha ng e Ser v er l You m ust h a v e SMAR T B r idg it s er v[...]

g To inst all S MA R TS c he dule r Ser ve r so ft wa re 1 . D o ub le- c li c k the SMAR TSche dulerSe rve rSet up.ex e i n s t a llation file. Th e SMAR T Sc he du le r Ser v er – InstallShie ld W iz ar d w e lc om e s c re en a pp e a r s . N  N O T E Th e in s t a ller won ’t ru n on a comp uter wit h Mic r o s oft O utlo ok. 2 . C li[...]

3 . C lic k OK to acc ep t t he d efa ult lo c ation , or t y p e a n e w locatio n. Th e CD O I n s t a llation file do w nlo a d s t o t h e s p ecif ied lo c ation . 4 . Bro w s e t o w he re you save d t he file a nd d ou ble - c lic k t h e Exc han ge Ma piC do.m s i f ile. 5 . To in st all SMAR T S c he du ler Se r v er so f t w ar e, re t[...]

3 . R e mo v e t h e inst a lled SMAR T S c he du ler O u t lo ok ad d- in soft w ar e. 4 . R e mo v e Mic r o s oft Me ss ag i n g, API an d Colla b or atio n D ata Ob ject s (CD O) . N  N O T E Th e cur re n t ver sion s o f the s e c omp on e n t s a r e inst a lled d ur in g t h e u pg ra de p r o c e du re . 5 . Inst all t he SMAR T Sc he d[...]

4 . Spe c if y c on f igu r a t io n op t ion s f or the in s t alle r . SER V ER N A ME Th e a d dr ess o f t h e SMAR T B r idg it Ser ver o n which y ou r SMAR T Sc he du ler me eting s w i ll ru n. U SEP ASS W ORD W he t he r y ou r S MAR T Sc he du le r me e t ing s ar e pa s s w o r d pr otected ( 0 o r 1 ) . MAILBOX T h e SMAR T S c h e du l[...]

Remov ing the SMART Schedu le r Ou t lo ok a dd -in I  I M P O R T A N T D o n ot r em o v e f iles f or o t he r S MAR T s oft w ar e pr od uct s y ou wan t t o c on t inu e t o use. I f y ou a re u n s ur e, con t act SMAR T Techn ic al Su pp or t f or mo r e infor matio n. Befo r e y ou ca n pe rfo rm the d e fau lt r e mo v a l pr oced[...]

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B an dwidth a nd sca lab ili ty Ban dwidth r eq uir eme nts 5 4 Ex am p les of ba nd w id t h r eq uir eme nts 5 4 Sc alin g S MAR T Brid g it 5 5 Chapter 6 53[...]

Ba nd width requ ire ments SMAR T B r idg it c on f er en cing soft w ar e pe rfor ms be s t w he n y ou a l lo c ate a t lea s t 30 0 Kbp s o f n e t w or k b a nd w idth on you r s er v er for e ach mee t ing p ar tic ipa n t , b o t h inb ou nd to, an d ou tbo u n d f r om , the ser ver . E X A M P L E If y ou h ave a 1.5 Mb ps ba nd w i d t [...]

SMA R TB ri dgit re s our ce B a ndw idth re quired O ne sh ar ed d esk t op wit h a r eso lution o f 10 24 × 7 6 8 9 Kbp s Fo u r o p en m ic ro ph on e s u s ing th e s t a nd ar d qu a lit y sett ing 2 5 K b ps × 4 = 1 00 K b ps Fo u r op en w eb c ams wit h mo de ra te a ct i v it y 6 0 K b ps × 4 = 2 40 K b ps To tals: Ban dwidth re qu i[...]

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A pp en dix A: T ro ub lesh oo ting U s in g t he SMART B r idg it t ro ub le s h oo t ing too l 5 8 Sc re en cap t ur e t echn olo gy 5 8 Sha rin g c olo r q u ality 6 0 Aud io 61 C o nn ect ion 6 2 Ink 6 2 Mo n it o r ing a me eting ' s p e rfo r ma n c e - pr esen t er 63 Impr oving p er for man c e 6 3 Mo n it o r ing a me eting ' [...]

Th is sect ion in clud e s tro u b lesh o otin g t op ic s an d i n f o r ma t ion o n ho w t o ge t t echn ic al s u pp or t . I t also sho w s h o w y ou ca n use t h e SMAR T Br idg it s oft w ar e t ro ub lesho oting too l to op t imiz e y ou r s y s t em con figu r a t ion a nd r esolve pr ob lems. Us i ng the S MART  B r idg it troub le[...]

SMAR T Brid g it soft w ar e uses t he fo llowing thr ee ty p es of t ech n olo gy t o s ha re sc re en s d u r ing a me e ti n g. Ty pe o f t e ch nology D e sc ription Mirror driv e rs SMAR T B r idg it s oft w ar e att e mp t s to use t his s ha r in g me tho d first be c au s e it o f f e r s t h e b e s t p er f or man c e. I t r eq uir es [...]

Field/opt ion D e sc ription W he n to us e / wh y i t ’ s i mport ant H a r dwar e a c c e ler ation st atus Ind icates whe t he r h a rd w ar e acc ele ra tion is o n or o f f . If y ou u s e a l o w -e nd vide o c ar d in y ou r sy s t em an d you d is a ble h ar dwar e acc ele ra tion , you in cre ase t he p e rfo r ma n c e of y ou r c omp u[...]

A u di o U s e t h e f ollo w i n g op t ion s t o ad j u s t y o ur a ud io sett ing s . O pt ion D e sc ription W he n to us e / wh y i t ’ s i mport ant Ena ble e c ho can cella t io n Ena ble s echo can cella t io n f or VoIP a u dio D is a ble this op t ion o n ly if the comp uter ' s po wer is ver y limited , b e c a use it t a k es s [...]

C o nn ec tio n Th is sect ion p ro v ide s s er ver c o nn ect ion s t atus d etails, as we ll a s in f o r ma t ion on p or t s an d p r o x y con n e c t ion s . Field D e sc ription W he n to us e / wh y i t ’ s i mport ant St ar t ing se rve r Dis pla ys t he ser v er n a me tha t you ty pe d w he n y o u con n e c t ed SMART Brid g it soft [...]

Monitorin g a meeting's p er f or mance - p re senter W he n y ou p re s en t in a me e ting , a n h o ur gla s s c o uld a pp ea r o n the Show / H i de Part i pa nt List b u t t o n w h ile SMA R T Brid g it soft w ar e s en d s u p da t es t o t he o t he r pa r ti c ip an t s . Th e ho ur gla ss d is ap pe ar s on ce all t h e p ar t ic[...]

o Th e p r o c ed ur e f or r ed ucing the d esk t op r esolu t ion var ies be tw ee n ver s i o ns of t h e Ma c o p er ating sy s t e m s o f t w ar e. H oweve r, t h e op t ion is always availa ble in the Apple ( ) men u > Sys te m Pref er e nc e s > D i s play s . o If y ou ' re th e me e t ing o w ne r, y ou can cho ose an a ud io o[...]

l R e du c e t he le v el of W ind ows ha rd w ar e a cc ele r a t ion . Sele ct C ont rol Pan e l > D isplay > Set tings > A dva nce d . C lic k t he T rou bles hoot tab a nd d r a g t h e leve l of H ar dwar e a c c e ler ation to w ar d N one . Te st SMA R T Brid g it soft w ar e's pe r for ma nce an d re d u c e t h e h a rd w [...]

Minimiz in g n etw or k latency Th is top i c d eta ils s t e ps y ou ca n t ake if y o u r c lien t ’s pr og r a m is s low or u nr espo nsiv e du rin g a me e ti n g. La t en c y , t he time la g be t w ee n s en d in g a me s s a ge to a r e mo t e c o mp u t er a nd r eceiving a r e s po nse, c an ca u s e no t ic ea ble p e r f or ma nce is [...]

V e rif yi ng c om m un ica ti on p ro to co l SMAR T Brid g it soft w ar e uses t hr ee ty pe s of ne t w or k pr otocols: l TCP for d a ta a n d v ide o l U D P f o r V oIP a u dio l H TTP i f a cl ie nt is un ab le t o c on n e c t to t he ser v er u s i n g TC P C o mmu n ic a t ion s using T C P a n d U D P ha ve l o w er n etw or k de lays t [...]

Micro s oft W ind o w s o pe ra t ing sy s t em s includ e t he Pa t hPin g t o ol t o me asu r e pa c k et loss ra t e an d la t e ncy . Path Ping sen ds pa ck ets t o ea c h ro uter o n t he p ath t o a de s t ina t ion for a n inter v al, an d the n i t comp utes re s ults ba s ed o n the p ack ets r etu r ne d f ro m ea c h ho p . Since Path Pi[...]

l C o nfig ur ing the clien t ' s H OSTS f ile o n pa ge 7 1 l Ver if y ing p or t f or war d in g an d f ire w all c o nfig ur ation o n p a ge 7 2 V e rif yi ng t he n etw or k's DN S co n fig ura tio n Ver if y t ha t t he n etw or k ’s D N S is c on f igu re d c or r e c t ly s o t h e I P ad dr e s s r e s olve d by t he n etw or k[...]

Fo r mo re in for ma t i o n , s ee Co nfig ur ing the ser v er so f t w ar e o n pa ge 2 3. N  N O T E If t he SMART Br idg it S o f t w ar e Admin is t ra tion To ols w ind ow do e s n ’t ap pe ar , s ee Ma nu ally u p da t ing the Wind ows re gist ry o n t h e ne x t pa ge to en t er th e do main n ame o r I P ad d r ess ma n u ally in t[...]

M an ua lly u pd a tin g the Win do ws r eg ist ry C  C A U T I O N U s e c a utio n w he n y ou o pe n the Wind o w s r eg is t ry ed it or . I f y ou in c or r e c t ly mo d if y t h e W ind ows r e gist r y , y o u c an d ama ge you r c omp uter ’s op er ating sy s t em . Back up yo ur r eg is t ry be f or e p e rfo r min g t h e f ollo w i[...]

g To ad d th e doma i n name t o t he W i ndo ws HOSTS fil e 1 . G o t o C :W i ndo ws sy st e m32 drive rse t c on th e SMAR T Brid g it c lien t c om pu t er , an d t he n o p en th e H OSTS file. 2 . Add a n en t ry s o t ha t t he d oma in na me you ’re u sing to c on ne ct t o t he SMART Br idg it s er v er r e s olve s t o t h e s [...]

Troub leshoo ting ad minist ration tool conn ect ion s S ympt om W he n you in s t all SMAR T Brid git s oft w ar e w it h IP bin d ing , SMAR T B r idg it A d min is t ra t ion To o ls d o esn ’t c on ne c t t o t he SMART B r idg it s er v er . S o lu tio n U s e o ne o f t he fo llowing p ro c ed u r e s t o c o nn ect SMAR T Brid g it Adm ini[...]

I  I M P O R T A N T Beca use o t h er a pp li c a t ion s c an u s e t he h ost na me, y ou sh ou ld re move t he lin e y ou a dd e d in s t e p 4 a f t e r y o u c on f igu re the SMART Brid g it Ser v er . Y o u c an r em ove the lin e o r c om me n t it o u t ( by in s er t ing a “ #” cha ra c t er a t t he b eg in n ing o f t he lin e) [...]

g To mak e SMA R TB ri dgit so f tw ar e' s primar y por t av ail a ble 1 . St op a pp lic ation s tha t use SMAR T B r idg it s oft w ar e’s pr imar y po rt. 2 . O pe n SMAR T Brid git A dm inist r a t ion Too ls an d c on f igu re SMAR T B r idg it s oft w ar e. For mor e in f o rm a t ion , s ee Ve r if y in g SMAR T B r idg it s er v [...]

3 . Type SMAR TSch ed uler Ser ve r.ex e >> l og.tx t , an d t he n p r e s s EN TER . Th e SMAR T Sc he d u ler Se rver ser v ic e s t ar t s . Th e log in f or mation r e- dir ect s t o t he log.t xt file . 4 . W ait a f ew min ute s , a nd th e n pr ess C TR L +C . Th e ser ver st op s an d t he comm a nd p ro mpt re t ur ns. 5 . Type n[...]

A a c c e s s re qu ire me nts 7 a c t iv a t ing ma n u ally 2 1 u s ing th e SMAR T act iv atio n s er v er 2 0 a d min is t er ing the ser v er so f t w ar e 3 7 a d min is t ra t ion ser ver soft w ar e 3 7 a u dio setting s 2 9 , 6 1 B b a nd w idth an d s c ala b ilit y 5 3 b a nd w idth re qu i r e me n t s 5 4 e x a mp les 5 5 b r oa dcasti[...]

L lic e nse s r e mo v ing se rve r or u s er licen s es 2 2 lic e nsing SMART Brid g it Ser v er softw a r e 20 M me ss ag e o f the d a y 2 9 min imizi n g n etw o rk late ncy 6 6 mo n it o r me e t ing p er f or ma nce - pa r tic ipa n t 6 4 mo n it o r me e t ing p er f or ma nce - pr esen t er 63 P p a s s w or d API 25 cha n g ing th e ad min[...]