Smart Technologies 600 manual

SMART Boar d™ 600 and D600 Ser ies Interactive Whiteboar d Installation and User’ s Guide[...]

Product Registration If you register your SMART product, we’ll notify you of new features and software upg rades. Register online at www .smarttech.co m/registration . Keep the following inform ation available in case you need to cont act SMART T echnical Support. Serial Number: _____________ _______________ ______________ _________ Date of Purch[...]

Import ant Information Before you install and use your SMART Board™ 600 or D600 series intera ctive whiteboard, read and under stand the sa fety warnings and precautions in th is installation and user ’s guide. These safe ty warnings and precaution s describe the safe and correct operation of your SMAR T Board interactive whiteboard and its acc[...]

ii | IMPORTANT INFORMAT ION • T o reduce the risk of fire or electric shock, do not expose your SMAR T Board interactive whiteboard to rain or moisture. • Use two wall-m ounting brac kets to install your SMART Board 685/ D685 or 690/D695 inter active whiteboard . Using only one brac ket could result in personal injury or product damage. • Do [...]

iii | IMPORTANT INFORMAT ION CAUTION • If you nee d to lean your interactive whiteboard agains t a wall before you mount it, make sure that it remains in an upright position, resting on its pen tray brackets, which are designe d to sustain your inter active whiteboard’s weight. • Do not rest your interactive whiteboa rd on its side or on the [...]

iv | IMPORTANT INFORMAT ION[...]

Content s Important Information.... ................ ................ ................ ................. ................... ............. i Safety Warnings and Cautions ............... ................ ................... ................ .......i 1 About Your SMART Board 600 or D 600 Se ries Interactive Whiteboard ............... 1 Features..... [...]

vi | CONTENTS 4 Using and Maintaining Your SMART Board Interactive Whiteboard ................... 31 Tips for Trouble-Free Performance ..... ................ ................... ................ ...... 32 Keeping the Writing Surface Clean ............ ................... ................ ................ 33 Transporting Your Interactive Whiteboard [...]

Chapter 1 About Y our SMAR T Board 600 or D600 Series Interactive Whiteboard In This Chapter Refer to thes e topics to le arn more ab out your SMART Board 6 00 or D600 se ries interactive whiteboar d and for information about product p arts and acce ssories. Features..... ................ ................ ................ ................ .........[...]

2 | CHAPTER 1 – ABOUT YOUR SMART BOARD 600 OR D600 SERIES INTERACTIVE WHITEBOARD Y our SMART Board 600 or D600 series product is a touch sensitive, front projectio n interactive whiteboar d. It enables you to do everything that you can do at your computer—open an d close applicati ons, scroll through files, conference with others, create new do[...]

3 | CHAPTER 1 – ABOUT YOUR SMART BOARD 600 OR D600 SERIES INTERACTIVE WHITEBOARD Feature Highlight s T ouch Write, erase an d perform mouse functions with your finger , a pen tray pen or the eraser . Models D680, D685 a nd D690 offer dual-user cap a bilities, enab ling two users to touch or write simulta neously at the interactive whiteboard in S[...]

4 | CHAPTER 1 – ABOUT YOUR SMART BOARD 600 OR D600 SERIES INTERACTIVE WHITEBOARD Underst anding How Y our SMART Board Interactive Whiteboard W orks Y our interactive whiteboard f unctions as an input device for your computer , just like a mouse, enabling you to work in a ny application on your computer from your in teractive whiteboard’ s scree[...]

5 | CHAPTER 1 – ABOUT YOUR SMART BOARD 600 OR D600 SERIES INTERACTIVE WHITEBOARD Included Accessories Y our SMART Board 600 or D600 series interactive whiteboard inclu des the following accessories. T o purchase replacement p arts, cont act your authorized SMART reseller . SMART USB Cable An included 16' 5" (5 m) USB cable enables you t[...]

6 | CHAPTER 1 – ABOUT YOUR SMART BOARD 600 OR D600 SERIES INTERACTIVE WHITEBOARD Optional Accessories Y ou can add a varie ty of optional interac tive whiteboard accessories to best meet your specific need s. Purchase th ese items wh en you order your intera ctive whiteboard, or later from your authorized SMAR T reseller . For more information ab[...]

Chapter 2 Inst alling and Securing Y our SMAR T Board Interactive Whiteboard In This Chapter Refer to these topics for info rmation about mounting your SMART Board 600 or D600 series interactive whiteboard on a floor stand or on a wall. Environmental Requirements ................. ......... ............. ................ ................. . 8 Wall-[...]

8 | CHAPTER 2 – INSTALLING AND SECU RI NG YOUR SMART BOARD INTERACTIVE WHITEBOARD Environment al Requirements Before installing your inte ractive whiteboard, review the following environm ental requirement s. Environment al Requirement Parameter Operating t emperatur e 41°F to 9 5°F (5°C t o 35°C) S t orage tem perature -40°F to 120°F (-4 0[...]

9 | CHAPTER 2 – INSTALLING AND SECU RI NG YOUR SMART BOARD INTERACTIVE WHITEBOARD W all-Mounting Y our SMAR T Board Interactive Whiteboard WA R N I N G T wo people are required to safely mo unt your interactive whiteboard on a wall. IMPORT ANT For information on inst alling your SMAR T Board interactive whiteboard on a floor or tabl e stand, see [...]

10 | CHAPTER 2 – INSTALLI NG AND SECU RING YOUR S MART BOARD INTERACTIVE WHITEBOARD For Adult s of A verage Heig ht For Children and Short Adult s, and for Clearing Obstructions to the Projected Image If SMART Board 640 inter active whiteboard users ar e of shorter statur e, you might want to mount your interactive whitebo ard lower on the wall, [...]

11 | CHAPTER 2 – INSTALLI NG AND SECU RING YOUR S MART BOARD INTERACTIVE WHITEBOARD T ools Required to W all-Mount Y our Interactive Whiteboard T o wall-mount your interactiv e whiteboard you’ll ne ed the following tools, which aren’t included: • a Phillips® No . 2 screwdriver (all screws must be tightened by hand) • a ruler or measuring[...]

12 | CHAPTER 2 – INSTALLI NG AND SECU RING YOUR S MART BOARD INTERACTIVE WHITEBOARD NOTES • T o take full advant age of all the interactive features of your SMAR T product, you must connect a d igital projecto r (not included). • Some steps in the following procedure look different than illustrated if you have a SMART Boar d 685/D685 or 690/D[...]

13 | CHAPTER 2 – INSTALLI NG AND SECU RING YOUR S MART BOARD INTERACTIVE WHITEBOARD If you’re insta lling a SMART Board 685/D685 or 690/D690 interactive whiteb oard, space your wall-mounting bracket s’ innermost screw holes 4" (10.2 cm ) or 6" (15 .3 cm) apart respectively , and then ma rk the location of the 10 mounting holes on th[...]

14 | CHAPTER 2 – INSTALLI NG AND SECU RING YOUR S MART BOARD INTERACTIVE WHITEBOARD Aligning Y our Interactive Wh iteboard with Y our Projector If your projector is installed in a fixed lo cation, align your in teractive whiteboard to the projected image before you secure the L -shaped brackets. A correctly aligned image fits squarely on your int[...]

15 | CHAPTER 2 – INSTALLI NG AND SECU RING YOUR S MART BOARD INTERACTIVE WHITEBOARD 2. Remove your inte ractive whiteboard from the wall, and then use th e screwdriver to secure a self-tap ping wall anchor at each mark. NOTE For a concrete wall, drill holes at the marks, and then insert concrete anchors into the holes. 3. With the help of anothe [...]

16 | CHAPTER 2 – INSTALLI NG AND SECU RING YOUR S MART BOARD INTERACTIVE WHITEBOARD 5. Route th e modular I²C cable throu gh the cab le management channel u nder the lower-ri ght end of the pen tray , and then insert its connector into receptacle 1 . 6. Press the cable into the cabl e management channel on the bo ttom of the tray . This step pro[...]

17 | CHAPTER 2 – INSTALLI NG AND SECU RING YOUR S MART BOARD INTERACTIVE WHITEBOARD IMPORT ANT Be aware that security cable locks are not designed to be a solid pr otection measure because the lock can be torn ou t. However , potential thieves might be reluctant to try to sell a product with a broken security cable lock h ole, which would readily[...]

18 | CHAPTER 2 – INSTALLI NG AND SECU RING YOUR S MART BOARD INTERACTIVE WHITEBOARD Removing the Pen T ray Y ou might need to remove the pen tray when you transport or rep air your interactive whiteboard. WA R N I N G There are no user-se rviceable part s inside the pen tray . Only qualified personnel should disassemble the pen tray’ s printed [...]

Chapter 3 Connecting Y our Interactive Whiteboard to Y our Computer In This Chapter Refer to these topics for info rmation about connecting your SMAR T Board 600 or D600 series interactive whiteboard to your computer . Overview .................... ................ ................ ................ ................ ................ ... 20 Power Saf[...]

20 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER Overview The included USB cable enables you to connect your computer to your interactive whiteboard. Because this cable provides both a digit al signal and power from your computer to your interactive white board, you don’t need an additio nal power supply . Y our interac[...]

21 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER T o connect using a USB cable 1. Connect one end of the included USB cable to the captive connector suspended from your interactive whiteboard’ s lower-right corn er . NOTE Y ou must apply approximatel y 10 oz. (300 g) of downward pressure to unplug a USB cable from the c[...]

22 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER T o install the USB driver (Windows only) 1. Click Next to direc t the wizard to sear ch for an appropriate driver . 2. Click Next again to direct your computer’s operating system to search the driver database on your hard dr ive for the approp riate driver. NOTE If the W[...]

23 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER 3. Follow the on-screen instructions. The Ready light on the lower-r ight of the frame turns from flashing green to solid green and the SMAR T Board icon appears in the notification area, indica ting that your interactive wh iteboard is communicati ng successfully with SMAR[...]

24 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER USB Extender Cables and Hubs The 16' 5" (5 m) USB cable included with your interactive whiteboard conforms to th e USB 2.0 standard for maximum length. If the included USB cable isn’t long enough, use active USB extender cab les, USB extenders or hubs to extend [...]

25 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER Configuring Y our Computer Settings For optimal configura tion, use the following recommended setting s for the computer supporting your interactive whiteboard. Recommended Settings Configure your compute r ’s power management settin gs to turn off the monito r after one [...]

26 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER Orienting Y our Interactive Whiteboard Y our SMART Board interactive whiteboard includes default or ientation dat a. Y our interactive whiteboar d’s controller mo dule uses this data if you haven’ t oriented your interactive whiteboar d with SMART Product Drivers. After[...]

27 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER T o orient your interactive whiteboa rd 1. Press and hold the two large pen tray buttons at the same time. OR Press the Help button on the pen tray , and then select Align/Orient the SMART Board . NOTE For more inf ormation o n the pen tray button s, see Pen T ray Buttons o[...]

28 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER 4. Repeat step 3 until you arrive at the last point. NOTE If you aren’t satisfied with the precision of a p articular point, press the left arrow key on your computer ’s keyboar d to repeat the orient ation for that point. 5. At the last point, tou ch the center of the [...]

29 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER Connecting a Guest Laptop If you want to connect a guest laptop with out installing SMART Product Drivers on it, disconnect the USB cable from your re sident computer , and then connect it to the laptop. Y ou’ll immediately have touch control of y our interactive whiteboa[...]

30 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER Y ou can also present dif ferent views of the same desktop across interactive p roducts. With this option, you have the flexibility of opening one window on each screen, or splitting one application a cross multiple screens. T o set this up, you must send th e video signal [...]

Chapter 4 Using and Maint aining Y our SMAR T Board Interactive Whiteboard In This Chapter Refer to these topics for info rmation about using and maint aining your SMAR T Board 600 or D600 series inter active whiteboard. Tips for Trouble-Free Performance ..... ................ ................... ................ ...... 32 Keeping the Writing Surfa[...]

32 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD T ips for T rouble-Free Performance • Connect your intera ctive whiteboard to a U SB or serial interface that’s recognize d by the operating system and that isn’ t being used by another application . • Make sure that you place all the pens and the eraser secure[...]

33 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Keeping the W riting Surface Clean IMPORT ANT • Before you clean your interactive whit eboard, turn of f or disconnect your computer so that you don’t scramble the desktop icons o r inadvertently activate applications when you wipe the screen. • T o view dirt or [...]

34 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Removing Permanent Marker Ink S tains Y ou can use a high-odor dry-era se marker to remove marks from a permanent marker , because dry-erase ink contains solvent s that can remove permanent ink. Cover the permanent in k with the dry-erase ink, and then wipe with a sof [...]

35 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Indicators and Controls Y our SMAR T Board 600 or D600 series interactive whiteb oard has the following indicators and controls: • Pen tray buttons, LEDs and sensors (see below) • A Ready light. See The Read y Light on p age 37. • The controller module’s Reset [...]

36 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Pen T ray LEDs and Sensors When you turn on or reset your inter active whiteboard, the indicator light s on the pen tray cycle twice. When the syst em is running, the lights come on only when you remove a tool. Only one illuminates at a time, indicating the last tool r[...]

37 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD The Ready Light Y ou can see the Ready light in the lower-righ t corne r of your interactive whiteboard’ s frame. The Read y light indicates the contr oller module’s operating states. The following t able shows the Ready light’s normal states. If the indicator ?[...]

38 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD[...]

Chapter 5 T roubleshooting Y our SMAR T Board Interactive Whiteboard In This Chapter Refer to these topics for inform ation about troubleshootin g your SMART Board 600 or D600 series inte ractive whiteboard. Adjusting the Projected Image ............. ................... ................ ................... ... 40 Resetting Your Interactive Whitebo[...]

40 | CHAPTER 5 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Adjusting the Projected Image If your projector isn’t inst alled in a fixed location, you can correct many image problems by shiftin g your projector or adjusting its zoom lens. Optimally , you should have a margin of approximatel y 3/8" (1 cm ) on both the right and [...]

41 | CHAPTER 5 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Resetting Y our Interactive Whiteboard If your interactiv e whiteboard behave s erra tically or becomes unresponsive, possibly because of an electrosta tic discharge, a power fade or interr uption or some other event, you might be able to restore normal ope ration by resetti[...]

42 | CHAPTER 5 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 1: Getting S tarted Y our interactive whitebo ar d isn’t receiving power . Go to Flo wchart 2: Ready Light Not On on page 43. A red Ready light indicates tha t your interactive whiteboard is receiving power but isn’t commu nicating correctly with your computer [...]

43 | CHAPTER 5 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 2: Ready Light Not On Non-powere d USB hubs or r epeaters c an’t provide enough po wer to your interactive whiteboard. Connect your interactive whiteboard directly to your computer . If you haven’t inst alled a USB driver on your computer , the USB port is unab[...]

44 | CHAPTER 5 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 3: Ready Light Red A red Ready light indicates that your interactive whiteboard is receiving power but isn’t communicating with your computer . Pen tray LEDs don’t turn on and the screen isn’t responsive to touch. Disconnect and then reconnect t he USB cable [...]

45 | CHAPTER 5 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 4: Ready Light Flashing Green NOTES • This is the normal mouse mo de state when SMART Product Drivers aren’t insta lled on your computer . • This mode can be useful for occasional or guest users who don’t require the use of SMART Board tools or pen tray fun[...]

46 | CHAPTER 5 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 5: Ready Light S teady Green When you disconnect and reconnect the USB cable to reset the power as described in Resetting Y our Interactive W hiteboard on page 41, all of the pen tray LEDs flash sequentially twic e, indicating successful communication with the c on[...]

47 | CHAPTER 5 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD T roubleshooting T ips T ry the troublesho oting tips in this t abl e if the Ready light indicates that your interactive whitebo ard is operating normally , but yo u’re still experiencing problems. Symptom/Observation Ca use Solution There’ s no image projected on your i[...]

48 | CHAPTER 5 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD The SMAR T Board icon doesn’t appear in the Windows notific ation area or th e Mac Dock. SMART Board T ools isn’t running. S tart SMART Board T ools. For Windows computers, select Start > All Programs > SMART T e chnologies > SMART Product Drivers > SMART Boa[...]

49 | CHAPTER 5 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Finding More Information The Help Center cont ains links to a wide range of information, including procedures, concepts, help with a pplications, SMART Note book tool descripti ons, troublesho oting hints a nd more. Access the He lp Center by pressing the Help button on the [...]

50 | CHAPTER 5 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Cont acting SMAR T T echnical Support SMART T echnical Support welcomes your call . However , if you experience difficulty with your SMAR T product, you might want to contact your authorized SMAR T reseller first. Y our local reseller might be able to resolve the is sue with[...]

Appendix A Hardware Environment al Compliance SMART T echnologies supports g lobal ef fort s to ensure that ele ctronic equipment is manufactured, sold and disposed of in a safe and environment ally friendly manner . W aste Electrical and Electronic Equipment Regulations (WEEE Directive) W aste Electrical and Electronic Equipment regulations apply [...]

52 | APPENDIX A – HA RDWARE ENVIRONMEN TAL COMPLIANC E China’ s Electronic Information Product s Regulations China regulat es products that are classif ied as EIP (Electronic Information Product s). SMART T echnologies p roducts fall unde r this classification and meet the requirement s for China’s EIP regu lations. U.S. Consumer Product Safe[...]

Appendix B Customer Support Online Information and Support Vis it www .smartt ech.com/support to view and download user’s guides, how-to and troubleshootin g articles, sof tware and more. T raining Vis it www .smartt ech.com/trainingcenter for training materials and information abo ut our training services. T echnical Support If you experience di[...]

54 | APPENDIX B – CUSTOMER SUPPORT General Inquiries W arranty Product warrant y is governed by the terms and co nditions of SMART’s “Limited Equipment W arranty” that shipped with the SMART product at the tim e of purchase. Registration T o help us serve you, register online at www .smarttec h.com/registration . Address SMART T echnologies[...]

Index A accessories pen tray eraser, 5 pen tray pens, 5 wall-mounting kit, 5 audio system, 7 B buttons Help, 49 Keyboard, 35 pen tray, 35 reset orientation, 26 Right-Click, 35 C cables accessories, 5 security, 16 USB, 20 USB extenders, 24 Chinese regulations, 52 cleaning infrared sensors, 36 removing permanen t marker ink stains, 34 writing surface[...]

56 | INDEX H hardware environmental compliance, 51 – 52 height, wall-mounti ng, 9 I indicators and controls controller reset, 41 pen tray buttons, 35 Ready light, 37 inquiries, 54 installation and conn ection concrete wall, 12 , 13 , 15 connecting to a computer, 19 securing your interactive whiteboard, 16 SMART Product Drivers, 22 system power sa[...]

57 | INDEX T teachers’ safety tips, 32 technical support, 34 , 50 , 53 training, 53 transporting yo ur interactive whiteboard, 34 troubleshooting flowcharts, 41 resetting your interactive whiteboard, 41 using the Ready light, 41 troubleshooting ar ticles, 53 U U.S. regulations, 52 USB cables, 20 connector, 20 extender cables and hubs, 24 USB audi[...]

58 | INDEX[...]

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