Smart Technologies 99-00964-20 manual

Configuration and User’ s Guide P arts Kit for SMAR T Board™ 560 and 580 Interactive W hiteboards and UF55 Pr ojectors[...]

FC C Wa rni ng Th is eq uip m en t has be en te s te d and fou nd to com pl y wit h the limi t s for a Clas s A dig it al de vi ce , p ur su an t to Par t 15 of t he FCC Rul e s . T he se li mit s are de si gn ed to prov id e reas o na bl e prot ec t io n again s t har mfu l inte r fe re nc e whe n the equi pm e nt is ope rat ed in a com m er cia l[...]

99-00964-20 A0 Important Information i Import ant Information Read This Section First NOTE: If you own a SMART product other than a parts kit for SMAR T Board 560 and 580 interactive whiteboards and UF55 projectors, refer to the installation guide th at came with your product fo r relevant warnings and maintenance instructions. Before you install a[...]

ii Important Information 99-00964-20 A0 Safety Warnings WARNING • If the lamp has shattered or burst, call an authorized SMART reseller for instructions. Do not attempt to replace the lamp. Do not touch the glass fr agments because they might cause injury . Leave and then ventilate the area where the lamp shattered or burst. Wash your hands thoro[...]

W ARNING • T o prevent premature lamp failure or exposure to mercury , always handle the fragile lamp assembly with care. Use gloves when touc hing t he lamp. Do not touch the lamp with your fingers. • Failure to follow the installation instructions shipped with your SMART product could result in personal injury and damage to the product. • T[...]

CAUTION • Never ope rate your projector immediately afte r moving it from a cold location to a warm location. When your projector is exposed to such a change in temper ature, moisture may condense on the lens and on crucial internal part s. Allow your projector to reach room temperature before operation to prevent possible da mage to your project[...]

99-00964-20 A0 Important Information v Other Precautions T o ensure operating safety and to prevent pr oduct damage, observe the following precau tions. • T urn off the SMART product before cleaning it. • Use a soft lint-free cloth moistened with a mild detergent to clean the projector housing. • Don’t use abrasive cleaners, waxes or solven[...]

vi Important Information 99-00964-20 A0[...]

99-00964-20 A0 Table of Contents vii T able of Content s Important Information i Read This Section First ........................................................................ ........................................................... i Safety W arnings ................................................................................... .........[...]

viii Table of Contents 99-00964-20 A0 Hardware Environmental Compliance 59 W aste Electrical and Electronic Equipmen t Regulations (WEEE Directive) ...................... ........................... 59 Restriction of Certain Chemicals (REACH Directive) ........................................................ ........................... 59 Restricti[...]

99-00964-20 A0 About Your UF55 Projector Parts Kit 1 About Y our UF55 Projector Part s Kit Y our UF55 projector parts kit enables you to combine the SMART UF55 wall-mounted short-throw projector with your SMART Board 580 or 560 interactive whiteboard to create a co mplete interactive whiteboard system. The following topics describe the features of [...]

2 About Your UF55 Projector Parts Kit 99-00964-20 A0 UF55 Projector System Features The UF55 projector system includes a short- throw projec tor for use with SMART Board interactive whiteboards, an extended control panel (ECP) and a st urdy support system for classroom environments. The projector system has the following features: • A wall-mounte[...]

99-00964-20 A0 About Your UF55 Projector Parts Kit 3 St andard Ac cessories SMART provides the following accessories with yo ur UF55 projector parts kit. If you need to purchase replacements, contact your authorized SMAR T reseller . ECP and Cable The interactive whiteboard system’s ECP features connectors for three inputs and control for four in[...]

4 About Your UF55 Projector Parts Kit 99-00964-20 A0[...]

99-00964-20 A0 Installing Your UF55 Projector Parts Kit 5 Inst alling Y our UF55 Projector Part s Kit IMPORTANT The following sections include additional information, optional p rocedures and tips to consider when you install your SMART Board interactive whiteboard system with the UF55 projector parts kit. • Environmental Requirements (page 6) ?[...]

6 Installing Your UF55 Projector Parts Kit 99-00964-20 A0 Environment al Requirement s Before installing your UF55 projector parts kit, re view the following environmental requirements. CAUTION • Never ope rate your projector immediately afte r moving it from a cold location to a warm location. When your projector is exposed to su ch a change in [...]

99-00964-20 A0 Installing Your UF55 Projector Parts Kit 7 Choosing a Location for Y our SMART Boar d Interactive Whiteboard Syst em Choose a location for your SMART Board interactive whiteboard system that’s far from bright light sources and direct sunlight such as a window or overhead lighting. Bright light sour ces can cause distracting shadows[...]

8 Installing Your UF55 Projector Parts Kit 99-00964-20 A0 Adjusting the Image Alignment After you install the UF55 projector with your SMART Board 500 series interactive whiteboard, you must adjust the image alignment. Diagnosing Alignment Errors Keystone errors occur when the projected image isn ’t perpendicular to the screen. From the projector[...]

99-00964-20 A0 Installing Your UF55 Projector Parts Kit 9 Adjust the interactive whiteboard side to side to center the image (from the projector), as illustrated in the installation document, the Parts Kit for SMAR T Board 560 and 580 Interactive Whiteboards and UF55 Projectors ( document 134836 ). This eliminates many keyst one errors. If your ins[...]

10 Installing Your UF55 Projector Parts Kit 99-00964-20 A0 b. T ilt the projector left or right, up or down, or mo ve it from side to side, until the top edge of the projector image is parallel with the top edge of the interactive whiteboard.[...]

99-00964-20 A0 Installing Your UF55 Projector Parts Kit 11 2. Adjust the vertical keystone alignment for the projected imag e. a. If the bottom edge of the projected image is smaller than the top edge of the projected image , and the sides of the projected image slope inward toward the bottom of the projected image, tilt the projecto r down or rais[...]

12 Installing Your UF55 Projector Parts Kit 99-00964-20 A0 3. Adjust the projected image’s horizontal alignment by turning the projector left or right, until the top and bottom edges of the projected image are horizonally parallel. NOTE: Don’t pay attention to the position of the left an d right edges in relation to the interactive whitebo ard [...]

99-00964-20 A0 Installing Your UF55 Projector Parts Kit 13 5. Adjust the physical size of the projected image to fit the interactive whiteboard. a. If you haven’t already don e so, loosen the large wingnut on the top of the ball joint to allow the projector to move backward and forwar d in the slot. b. Move the projector backward or forward on th[...]

14 Installing Your UF55 Projector Parts Kit 99-00964-20 A0 Focusing the Image NOTE: Ensure that you remove the plasti c lens cover from the projector . T o focus the projected image, use the Focus Rin g, located on the bottom of the UF55 projector (when the projector is attached to the boom). T o focus and adjust the image Rotate the Focus Ring lev[...]

99-00964-20 A0 Connecting Your Interactive Whiteboard System 15 Connecting Y our Interact ive Whiteboard System When you connect a computer with SMART Notebook softwa re to your interactive wh iteboard system, you can display and interact with Ink Aware programs on your SMART Board interactive whiteboard. Y ou can connect the video output of a hard[...]

16 Connecting Your Interactive Whiteboard System 99-00964-20 A0 Connecting the Cables to the UF55 Project or Refer to the following diagrams as you con nect the cables to the projector . Routing the Cables When connecting cables from the UF55 projector to th e 560 or 580 interactive whiteboard, make sure all cables pass along the top of the mountin[...]

99-00964-20 A0 Connecting Your Interactive Whiteboard System 17 3. Pass the ECP cable through the boom. The upper portion of the ECP ca ble is too thick to fit inside the cable slot. Put all the cables on the thinner portion of the ECP in the cable slot to the left instead. 4. Set up the ECP cabling by c onnecting each section separately . a. Conne[...]

18 Connecting Your Interactive Whiteboard System 99-00964-20 A0 d. Connect the ECP DB9 control cable from the ECP to the DB9 socket in section D. 5. Connect the VESA RGB (VGA) connector and the DB25 c onnector from the harness cable to the EC P . VGA Connector DB25 Connector[...]

99-00964-20 A0 Connecting Your Interactive Whiteboard System 19 6. Pass the Audio, VGA and network cables (not supplied) through the boom, and connect them to your projector . a. Connect the Audio 1 and Computer 1 VGA from your external computer (section E) . b. Connect the RJ45 network cable from your external LAN receptacle (section F). NOTE: The[...]

IMPORT ANT Y our interactive whiteboard system does not incl ude speakers. T o play audio, connect an audio system to the projector ’s audio output. Contact your authorized SMART reseller to determine your audio output options. 20 Connecting Your Interactive Whiteboard System 99-00964-20 A0 Connecting Audio/Visual Outp uts from Y our Guest C ompu[...]

99-00964-20 A0 Connecting Your Interactive Whiteboard System 21 Connecting Peripheral Visual or Audio-Visual Devices T o connect a DVD/Blu-ray player , VCR, document camera , digital camera or other visual or audio-visual peripheral device to the SMART Board interactive whiteboard system, you must connect t he device’s video and audio outputs to [...]

22 Connecting Your Interactive Whiteboard System 99-00964-20 A0[...]

99-00964-20 A0 Using Your Interactive Whiteboard System 23 Using Y our Interactive Whiteboard System This chapter describes the basic oper a tion of your interactive whiteboard system, how to retrieve system information and how to access the pr ojector ’s image adjustment options. • T urning the System On and Off and Selecting an Input (this pa[...]

24 Using Your Interactive Whiteboard System 99-00964-20 A0 After Comple ting the Installation When you connect your interactive whiteboar d system to a computer with SMART Board or SMART Notebook software installed, the computer interprets your touc h on the interactive screen as left mouse clicks and moves the mouse pointer to the corresponding po[...]

99-00964-20 A0 Using Your Interactive Whiteboard System 25 Menu Options The menu heading at the top of all settings is SMART UF55 Settings . Menu Heading Settings Description Image Adjustment Display Mode This option adjusts the display output to User , sRGB , Da rk Classroom and Bright Classroom . Brightness This option adjusts projecto r brightne[...]

26 Using Your Interactive Whiteboard System 99-00964-20 A0 Audio Control Mute, Disable V olume Control and Closed Captioning Use these options to turn your settings On or Off . Closed Captioning Languag e This option adjusts the closed captioning language to CC1 or CC2 . Default Settings Auto Signal Detect Select On to scan until the first input si[...]

99-00964-20 A0 Using Your Interactive Whiteboard System 27 For more information on Web Management, Home Page and the Contro l Panel, see the the UF 55/UF55w Projector User ’s Guide ( document 133564 ) Network Settings IP Address This option displays your IP address in x.x.x.x format. Subnet Mask This option displays your subnet mask number in x.x[...]

28 Using Your Interactive Whiteboard System 99-00964-20 A0[...]

99-00964-20 A0 Maintaining Your UF55 Projector 29 Maint aining Y o ur UF55 Projector This chapter includes methods fo r properly cleaning and for preventi ng damage to your SMART Board interactive whiteboard system. • Cleaning Y our UF55 Projector (this page) • T ransporting Y our Projector (page 30) Cleaning Y our UF55 Projecto WARNING r CAUTI[...]

30 Maintaining Your UF55 Projector 99-00964-20 A0 T rans porting Y our Projector Save your original UF55 projector parts kit packaging so that it’s available if you need to transport your system. When required, repack it with as much of the original packaging as possible. This packaging was designed with optimal shock and vi bration protection. I[...]

99-00964-20 A0 Troubleshooting Your Interactive Whiteboard System 31 T roubleshooting Y o ur Inte ractive Whiteboard System This chapter provides basic trouble shooting information for your SMART Board interactive whiteboard system. For issues not mentioned in this section, please contact your authorized SMART reseller or consult the SMART Support [...]

Message Power LED (Green/Amber) T emperature LED (Red) Idle mode Solid amber Off Powering Flashing green Off On (Lamp On) Solid green Off Cooling Flashing amber Off Error (T emperature Exceeded) Off Flashing red Error (Fan Failure) Off Soli d red Error (Color Wheel Failur e) Off Soli d red Error (Lamp Failure) Solid amber Flashing red 32 Troublesho[...]

99-00964-20 A0 Troubleshooting Your Interactive Whiteboard System 33 Fan Failure If the Fan Failure indicator message appears and your projec tor turns off during use, one of the following issues is occurring: • One of the fans has failed. • Y our projector is overheating internally . Disconnect the power cable and then cont act your authorized[...]

34 Troubleshooting Your Interactive Whiteboard System 99-00964- 20 A0 Ready Light Isn’t Lit If your Ready light isn’t lit, one of the following iss ues is occurring: • There is a power outage or a power surge. • A circuit breaker or a safety switch was tripped. • Y our projector isn’t conne cted to a power source. • Y our projector h [...]

99-00964-20 A0 Appendix A: Remotely Managing Your Interactive Whiteboard System 35 Appendix A: Remotely Ma naging Y our Interactive Whiteboard System This appendix provides detailed instruct ions on how to set up your computer or your r oom control system to manage your SMART Board interactive whiteboard system settings. • Programming Commands fo[...]

36 Appendix A: Remotely Managing Your Interactive Whiteboard System 99-00964-20 A0 Pin Configuration on the ECP RS-232 Connector The following table provides the pin c onfiguration on the ECP . This configur ation follows a three-wire connection, so that a straight-through male to female RS-232 serial ca ble connects to the ECP serial interface in [...]

99-00964-20 A0 Appendix A: Remotely Managing Your Interactive Whiteboard System 37 1. T urn on your computer , and then start your serial communications program or te rminal emulation program. 2. Connect your computer to the ECP’s serial connector using a DB9 cable. 3. Configure your serial interface settings using the va lues in th e table in th[...]

38 Appendix A: Remotely Managing Your Interactive Whiteboard System 99-00964-20 A0 Command Inventory The UF55 projector responds to the commands in the tables on the following pages. NOTES • Commands aren’t case sensitive. • T ype commands exactly as they appear in the left column of the tables. • Press ENTER after typing each command. • [...]

T o control the sequence programmatically 99-00964-20 A0 Appendix A: Remotely Managing Your Interactive Whiteboard System 39 Send Command: on Send Command: get powerstate Response: powerstate=on W ait for Command Prompt Send Command: set input=vga1 NO YES W ait for Comma nd Prompt W ait for Command Prompt[...]

40 Appendix A: Remotely Managing Your Interactive Whiteboard System 99-00964-20 A0 Powerst ate Control Allows the projector to turn on or of f and switch between other related controls. Command Response Powered Off on powerstate=[powerstate] yes off [off option] powerstate=[powerstate] yes get powerstate power state=[powerstate] yes NOTE: Y ou must[...]

99-00964-20 A0 Appendix A: Remotely Managing Your Interactive Whiteboard System 41 Source Selection Allows you to switch between input sources. Command Response Powered Off set input [target] input=[current] no get input [current] input=[current] yes Field Possible V alues Descrip tion targ et in pu t =VGA1 =VGA2 =Composite =S-Video Allows you to s[...]

42 Appendix A: Remotely Managing Your Interactive Whiteboard System 99-00964-20 A0 Video Control Allows you to switch between Video output controls. Command Response Powered Off set brightness [target] brightness=[current] no get brightness brightness=[current] no set contrast [target] contrast=[current] no get contrast contrast=[current] no Field [...]

99-00964-20 A0 Appendix A: Remotely Managing Your Interactive Whiteboard System 43 Audio Control Allows you to switch between audio output controls. T h is value range should match the range displayed on the on-screen display . Command Response Powered Off set volume [target] volume=[current] no get volume volume=[current] no Field Possible V alues[...]

Field Possible V alues Descrip tion current netstatus connected disconnected Displays the current state of the netwo rk interface current dhcp on off Displays whether the DHCP netwo rking is enabled or disabled target dhcp =on =off Displays whether the DHCP netwo rking is enabled or disabled current ipaddr x.x.x.x Displays the cur rent IP address t[...]

99-00964-20 A0 Appendix A: Remotely Managing Your Interactive Whiteboard System 45 System Information Allows you to switch system information. Command Response Powered off get projectorid projectorid=[curren t] no get serialnum serialnum=[current] yes get lamphrs lamphrs=[current] yes get syshrs syshrs=[current] yes get fwverddp fwverddp=[current] [...]

46 Appendix A: Remotely Managing Your Interactive Whiteboard System 99-00964-20 A0[...]

99-00964-20 A0 Appendix B: Replacing Your UF55 Projector Lamp 47 Appendix B: Replacing Y our UF55 Projector Lamp This appendix has detailed instructions on how to re place your projector la mp. T opics include the follow ing: • Replacing the Projector Lamp (this page) – Removing the Projector from the Boom (page 49) – Replacing the Projector [...]

WARNING • If the lamp has shattered or burst, call an authorized SMART reseller for instructions. Do not attempt to replace the lamp. Do not touch the glass fr agments because they might cause injury . Leave and then ventilate the area where the lamp shattered or burst. Wash your hands thoroughly if you have come into co ntact with lamp debris. T[...]

99-00964-20 A0 Appendix B: Replacing Your UF55 Projector Lamp 49 Removing the Projector from the Bo om Before you can replace the projector lamp, yo u must remove the projector from the boom. W ARNING T o remove the projector from the boom 1. W ait for the pr ojector to cool by allowing the fan to completely shut down. Disconnect the power cable at[...]

50 Appendix B: Replacing Your UF55 Projector Lamp 99-00964-20 A0 3. While firmly holding the projector with your hand, and without putting pr essure or weight on the projector boom, remove the one screw holding the cover in place. Put the screw in a safe place. Remove the cover on the top of the boom.[...]

99-00964-20 A0 Appendix B: Replacing Your UF55 Projector Lamp 51 4. If you use a projector padlock, make sure that you remove it fr om the locking loop. If you need access to your projector locking screw , loosen the wingnut, slide the projector all the way back away from the interactive whiteboard’s screen, and then tighten the wingnut. 5. Remov[...]

52 Appendix B: Replacing Your UF55 Projector Lamp 99-00964-20 A0 Replacing the Projector Lam p Module After you remove the lamp from the projector , follow these instructions to replace the lamp. T o remove the old lamp 1. T urn off the projector by pressing the power button located on the remote control. Make sure that the fan is completely off an[...]

99-00964-20 A0 Appendix B: Replacing Your UF55 Projector Lamp 53 3. Pull up on the handle of the old lamp. Don’t touch any part of the lamp except the housing. 4. Remove the old lamp. Recycle or dispose of the old lamp according to your local waste authority . 5. Remove the new lamp from all of its packaging. 6. Put the new lamp into the lamp slo[...]

54 Appendix B: Replacing Your UF55 Projector Lamp 99-00964-20 A0 7. Put the outer lamp cover back into its original position. Re-attaching the Projector 1. Align the hooks on the boom with the slots on the projector , and then slide the projector into place. NOTE: Hold the projector firmly w hen re-attaching it. The projector is the only part movin[...]

99-00964-20 A0 Appendix B: Replacing Your UF55 Projector Lamp 55 2. Retrieve the projector plate screw that you removed when you took the projector off the boom. Secure the projector to the plate with the screw . 3. Re-attach your projector padlock (optional). 4. Connect all cables to the projector and then attach the cable cover . 5. Connect the p[...]

56 Appendix B: Replacing Your UF55 Projector Lamp 99-00964-20 A0 6. T o re-adjust your image, see pages 9 to 13. Attach the cover on the top of the boom. T ighten the screw until it is secure, without putting pressure or weight on the projector boom.[...]

99-00964-20 A0 Appendix B: Replacing Your UF55 Projector Lamp 57 Resetting the Lamp Timer After you replace the lamp, reset the lamp timer . T o reset the lamp timer 1. Press the power button on the ECP or the remote contr ol to start the system. The ECP’s power light turns solid gr een when the system starts. 2. T o confirm that the lamp timer h[...]

58 Appendix B: Replacing Your UF55 Projector Lamp 99-00964-20 A0[...]

99-00964-20 A0 H ardware Environmental Compliance 59 Hardware Environment al Compliance SMART T echnologies supp orts global effort s to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner . W aste Electrical a nd Electronic Equi pme nt Regulations (WEEE Directive) W aste Electrical a[...]

60 Hardware Environmental Compliance 99-00964-20 A0 China’ s Electronic Information Prod ucts Regulat ions China regulates products that are classified as EIP (Electronic Information Products). SMART T echnologies products fall under this classification and meet the requirements for China’s EIP regulations. U.S. Consumer Product Safety Improvem[...]

99-00964-20 A0 Customer Support 61 Customer Support Online Information and Su pport Vis it www .smarttech.com/support to view and download user ’s guides, how-to and troubleshooting articles, software and more. T raining Vis it www .smarttech.com/trainingcenter for training materials and informat ion a bout our training services. T echnical Suppo[...]

62 Customer Support 99-00964-20 A0 W arranty Product warranty is governed by the terms and conditions of SMART’ s “Limited Equipmen t W arranty” that shipped with the SMART produc t at the time of purchase.[...]

99-00964-20 A0 Index 61 Index A Adjusting Default settings Auto input search, 26 Keystone, 26 Image adjustment options, 27 Brightness, 25 Contrast, 25 Keystone alignment, 8 Position adjustment options Frequency, 25 Horizontal position, 25 Vertical position, 25 Projector settings, 27 Automatically switching source inputs, 26 B Batteries, 59 Before i[...]

62 Index 99-00964-20 A0 R REACH directive, 59 Registration, 61 Remote control menu, 27 Removing the projector plate assembly, 47 , 49 Replacing the projector lamp, 47 Resetting the lamp timer, 56 RoHS directives, 59 S SMART Board interactive whiteboard system About, 1 Before installing, 7 Connecting your computers, 19 Features, 2 Maintaining, 47 Re[...]

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SMART T echnologies 3636 Research Road NW Calgary , AB T2L 1Y1 CANADA www .smarttech.com/support www .smarttech.com/contactsupport Support +1.403.228.5940 T oll Free 1.866.518.6791 (U.S./Canada) 99-00964-20 REV A0[...]