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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of SMC Networks Cable/DSL Router, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of SMC Networks Cable/DSL Router one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of SMC Networks Cable/DSL Router. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of SMC Networks Cable/DSL Router should contain:
- informations concerning technical data of SMC Networks Cable/DSL Router
- name of the manufacturer and a year of construction of the SMC Networks Cable/DSL Router item
- rules of operation, control and maintenance of the SMC Networks Cable/DSL Router item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of SMC Networks Cable/DSL Router alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of SMC Networks Cable/DSL Router, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the SMC Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of SMC Networks Cable/DSL Router.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the SMC Networks Cable/DSL Router item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Cable/DSL Router User Guide The information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibilit y is assumed by SMC for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent [...]
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Page 2
- 1 - Trademarks: SMC is a registered trademark; and Barricade is a registered trademark of SMC Networks, Inc. Other pr oducts and company names are trademarks or registered trademarks of their respective holders. FCC Interference Statement: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to [...]
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Page 3
- 2 - Table of Contents Chapter 1 Introduction ................................................................................. 4 1.1 Functions and Features ................................................................... 4 1.2 Packing List .................................................................................... 5 Chapter 2 Hardware[...]
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Page 4
- 3 - 5.4 Configuring on Unix based Platforms .......................................... 27 Appendix A: Console Mode ...................................................................... 28 Appendix B: TCP/IP Configuration for Windows 95/98 .......................... 29 B.1 Installing TCP/IP protocol into your PC ..................................[...]
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Page 5
- 4 - Chapter 1 Introduction Congratulations on your purchase of the Barricade. The Barricade is specifically designed for small of fice and home office needs. It provides a complete SOHO solution for Internet surfing and for sharing office resources. Step - by - step instructions make installation easy. Before installing and using the Barricade, p[...]
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Page 6
- 5 - l Web - based configuring - configurable through an y networked computer ’ s web browser using Netscape or Internet Explorer. l Access Control supported - allows you to assign different access rights for different users. l Virtual Server supported - enables you to expose WWW, FTP and other services on your LAN to be accessible to Internet u[...]
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Page 7
- 6 - Chapter 2 Hardware Installation 2.1 Panel Layout 2.1 .1. Front Panel All LED indicators and RJ - 45 connectors are allocated to the front panel. WAN: the port where you will connect your cable (or DSL) modem or Ethernet router. Port 1 - 7: the ports where you will connect networked computers and other devices. LED indicators: LEDs Function Co[...]
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Page 8
- 7 - COL Collision indication Orange On Transmission collisions have occurred on the LAN LOOP Loop indication Orange On Loop connection has bee n detected On The corresponding port is linked Link/Act. Link status Green Blinking The corresponding port is sending or receiving data 100M 10/100M indication Green On The corresponding port is transmitti[...]
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Page 9
- 8 - guidelines: l Place product on a flat horizontal plane. l Keep product away from any heating devices. l Do not place product in a dusty or wet environment. The recommended operational sp ecifications of the Barricade are: Temperature 0 o C ~ 55 o C Humidity 5 % ~ 90 % You should also remember to turn off the power, remove the power cord from [...]
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Page 10
- 9 - 3. C onnecting the Barricade with other hubs: In case you do not need to connect with another hub, skip this step. If you want to connect the Barricade with another hub, connect one of the ports 1 - 7 to that hub by crossover Ethernet cable. If the hub you connec ted has an UPLINK port, you can also connect the Barricade with straight - throu[...]
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Page 11
- 10 - Chapter 3 Network Settings and Software Installation To use the Barricade correctly, you must properly configure the network settings of your computers and install the attached setup program into your MS Windows platform ( Windows 95/98/NT /2000). 3.1 Setting your computer network settings properly The default IP addres s of the Barricade is[...]
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Page 12
- 11 - Request timed out. there has been an error in your installation procedure. Please go through the following checklist to ensure proper installation: 1. Is the Ethernet cable correctly connected betwee n the Barricade and your computer? Tip : The LAN LED of the Barricade and the link LED of the network card on your computer must be lit. 2. Is [...]
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Page 13
- 12 - Step 2 : Click on the INSTALL button. Wait for the following Welcome dialog to appear, and click on the Next button. Step 3: Select the destination folder and click on the Next button. The setup program will then begin to install the programs into the destination folder.[...]
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Page 14
- 13 - Step 4: When the following window is displayed, click on the Finish button. Step 5 : Select the item to restart the computer and then click the OK button to reboot your computer. Step 6 : After rebooting your computer, the software installation procedure is concluded. You can now configure the Internet Sharer (refer to Chapter 4) and set up [...]
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Page 15
- 14 - Chapter 4 Configuring the Barricade The Barricade provides a Web - based configuration scheme, which is configurable by Netscape Communicator or Internet Explorer. This approach can be adopted on any MS Wi ndows, Macintosh or UNIX based platform. 4.1 Startup and Log in Activate your browser, and disable the proxy or add the IP address of the[...]
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Page 16
- 15 - 4.2 Status This option provides the function for observing the product ’ s operating status: A. WAN Port Status. If the WAN port is assigned a dynamic IP, there may appear a “ Renew ” or “ Release ” butt on on the Sidenote column. You can click this button to renew or release the IP manually. B. Modem Status. C. Printer Status. The[...]
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Page 17
- 16 - 4.3 Toolbox This option enables you to change the administrator password. You can also obtain information about Firmware version and WA N's MAC Address . You can also reboot the Barricade by clicking the Reboot button. The Clone MAC button is useful when your ISP, such as Media One, bind s (or lock s ) your connection to a specific MAC [...]
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Page 18
- 17 - 4.4 Primary Setup This option enables the product to work properly. The setting items and the web appearance depend on the type of WAN. Choose the correct WAN. 1. LAN IP Address : The default IP address is 192.168.123.254. You can change it to fit your needs. 2. WAN Type : WAN connection type of your ISP. You can click Change.. button to cho[...]
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Page 19
- 18 - 4.4.1 Static IP Address WAN IP Address, Subnet Mask, Gateway, Primary and Secondary DNS : enter the proper setting value pro vided by your ISP . 4.4.2 Dynamic IP Address 1. Host Name : optional. Required by some ISPs; for example, @Home. 2. Renew IP Forever : this feature enables the Barricade to renew the IP address automatically when the l[...]
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Page 20
- 19 - 4.5 DHCP Server The settings of the TCP/IP environment include Host IP, Subnet Mask, Gateway, and DNS configurations. It is not eas y to correctly configure all the computers in your LAN environment. Fortunately, DHCP provides a rather simple approach to handle all these settings. The Barricade supports the function of DHCP server. If you en[...]
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Page 21
- 20 - 4.6 Virtual Server Th e Barricade ’s NAT (Network Address Translation) firewall filters out unrecognized packets to protect your I ntranet, so all hos ts behind the Barricade are invisible externally . Y ou can , if you desire, make some of them accessible by enabling the Virtual Server Mapping . A v irtual server is defined as a Serv ice [...]
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Page 22
- 21 - 4.7 Special AP Some applications require multiple connections, such as Internet games, video conferencing, Internet telephony and others. Due to the firewall function, these a pplications cannot work with a pure NAT router. Special Applications allows some of these applications to work with a NAT router. If the Special Applications are still[...]
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Page 23
- 22 - 4.8 Access Control Access Co ntrol allows you to assign the access right for each user. First, you must divide users into different groups, as identified by their IP addresses. You can assign the members of Group 1, 2 and 3. The others are all members of Default Group. Second, you mus t assign the access right of each group. The access right[...]
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Page 24
- 23 - 4.9 Miscellaneous Items 1. IP Address of DMZ Host : The DMZ (Demilitarized Zone) Host is a host without the protection of a firewall. It allows a computer to be exposed to unrestricted 2 - way communication. (Note that this feature should be used only when necessary.) 2. Remote Administrator Host : In general, only Intranet users can browse [...]
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Page 25
- 24 - Chapter 5 Print Server The Barricade provides the function of a network print server for MS Windows 95 /98 /NT /2000 and Unix based platforms. 5.1 Configuring on Windows 95/98 Platforms After you complete the software installation procedure described i n Chapter 3, your computer possesses the network printing facility provided by the Barrica[...]
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Page 26
- 25 - You can now configure the print server: 1. Find the corresponding icon of your s erver printer , for example, the HP LaserJet 6L . Right click on that icon, and then select the Properties item: 2. Click the Details item:[...]
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Page 27
- 26 - 3. Choose the “PRTmat e : (All - in - 1)” from the list attached under the Print To item. Be sure that the Printer Driver item is configured to the correct driver of your server printer . 4. Click the Port Settings button: Type in the IP address of the Barricade and then click the OK button. 5. Make sure that all the settings mentioned a[...]
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Page 28
- 27 - Compared to the procedure in the last section, the selection of Details is equivalent to the selection of Ports , and Port Settings is equivalent to Configure Port . 5.3 Configuring on Windows 2000 Platforms The configuration procedure for a Windows 2000 platform is similar to that of Windows 95/98 except the screen of printer Properties : C[...]
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Page 29
- 28 - Appendix A: Console Mode When you forget the system password or the IP address for the Barricade, you need to enter the console mode to reset them. Before invoking the console program, be sure to find a null modem cable and use it to connect from the Barricade ’ s COM port to your computer ’ s COM port. Then, execute a te rminal program,[...]
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Page 30
- 29 - Appendix B: TCP/IP Configuration for Windows 95/98 This section will show you how to install the TCP/IP protocol into your personal computer. If you are unfamiliar with it, please ref er to your network card manual. Also, Section B.2 shows you how to set TCP/IP values to operate the Barricade correctly. B.1 Installing TCP/IP protocol into yo[...]
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Page 31
- 30 - 5. Select the Microsoft item in the manufacturers list. And choose TCP/IP in the Network Protocols . Click the OK button to return to the Network window. 6. The TCP/IP protocol will be listed in the Network window. Click OK to complete the install procedure and restart your PC to enable the TCP/IP protocol. B.2 Setting TCP/IP protocol to wor[...]
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Page 32
- 31 - 2. Double click the Network icon. Select the TCP/IP line that has been assigned to your network card in the Configuration tab of the Network window. 3. Click the Properties button to set the TCP/IP protocol for the Barricade. 4. You now have two setting methods: A. Obtain IP via DHCP server[...]
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Page 33
- 32 - a. Select Obtain an IP address automatically in the IP Address tab.[...]
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Page 34
- 33 - b. Do not input any values in the Gateway tab.[...]
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Page 35
- 34 - c. Choose Disable DNS in the DNS Configuration tab.[...]
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Page 36
- 35 - B. Configure the IP manually a. Select Specify an IP address in the IP Address tab. The default IP address of the Barricade is 192.168.123.254, You should use 192.168.123.xxx (xxx is between 1 and 253) for IP Address field and 255.255.255.0 for Subnet Mask field.[...]
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Page 37
- 36 - b. In the Gateway tab, add the IP address of the Barricade (default IP is 192.168.123.254) in the New gateway field and click the Add button.[...]
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Page 38
- 37 - c. In the DNS Configuration tab, add the DNS values which are provided b y the ISP into DNS Server Search Order field and click Add button. That’s it. You are now ready to start using your Barricade ![...]
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Page 39
- 38 - Appendix C: Installation Guide For Specific ISP The WAN types provided by Barricade will cover almost all types of ISP se rvices. Some ISPs, however, have proprietary authentication methods. For example, MediaOne binds your connection with a registered MAC address; @Home assigns you a hostname and requires you to set up the domain name. This[...]
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Page 40
- 39 - C.2 MediaOne 1. Be sure you have a computer that is already set up to access MediaOne and that the MAC address of the Ethernet adapter used in this computer is the one registered with your ISP . Please use this computer and Ethernet adapter to perform the following steps. 2. Co nnect the Ethernet adapter to any LAN port of the Barricade and [...]