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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of SMC Networks SMC7004BR, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of SMC Networks SMC7004BR one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of SMC Networks SMC7004BR. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of SMC Networks SMC7004BR should contain:
- informations concerning technical data of SMC Networks SMC7004BR
- name of the manufacturer and a year of construction of the SMC Networks SMC7004BR item
- rules of operation, control and maintenance of the SMC Networks SMC7004BR item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of SMC Networks SMC7004BR alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of SMC Networks SMC7004BR, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the SMC Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of SMC Networks SMC7004BR.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the SMC Networks SMC7004BR item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
EZ Cable/DSL Router SMC7004BR User Guide The information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under[...]
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Page 2
- 1 - Trademarks: SMC is a registered trademark; and SMC7004BR is a registered trademark of SMC Networks, Inc. Other products and company names are trademarks or registered trademarks of their respective holders. FCC Interference Statement: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to P[...]
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Page 3
- 2 - Table of Contents Chapter 1 Introduction ............................................................................................................. 4 1.1 Functions and Features ............................................................................................. 4 1.2 Packing List ...................................................[...]
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Page 4
- 3 - Appendix A: Console Mode ................................................................................................. 29 Appendix B: TCP/IP Configuration for Windows 95/98 ................................................... 30 B.1 Installing TCP/IP protocol into your PC .............................................................. 30 B.[...]
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Page 5
- 4 - Chapter 1 Introduction Congratulations on your purchase of the SMC7004BR. This product is specifically designed for small office and home office needs. It provides a complete SOHO solution for Internet surfing and for sharing office resources. Step-by-step instructions make installation easy. Before installing and using this product, please t[...]
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Page 6
- 5 - - configurable through any networked computer ’ s web browser using Netscape or Internet Explorer. l Access Control supported - allows you to assign different access right for different users. l Virtual Server supported - enables you to expose WWW, FTP and other services on your LAN to be accessible to Internet users. l User-Definable Appli[...]
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Page 7
- 6 - Chapter 2 Hardware Installation 2.1. Panel Layout 2.1 .1. Front Panel Figure 2-1 Front Panel 1 - 4 LAN port socket (RJ-45). These are where you will connect to devices on your local area network. (adapter, hub, or switch, e.g.) 2. 1.2. Rear Panel Figure 2-2 Rear Panel PRINT Parallel port connector (25-pins D-type female). This is where you co[...]
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Page 8
- 7 - 2. 1.3. Top Panel Figure 2-3 Top Panel LAN Port 1-4 LAN port indicators, Green . The LED flashes when the LAN port is sending or receiving data. WAN WAN port indicator, Green . The LED flashes when the WAN port is sending or receiving data. M1 System status indicators, Orange . M1 flashes once per second to indicate the system is functioning [...]
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Page 9
- 8 - l Place product on a flat horizontal plane. l Keep product away from any heating devices. l Do not place product in a dusty or wet environment. The recommended operational specifications of this product are: Temperature 0 o C ~ 55 o C Humidity 5 % ~ 90 % You should also remember to turn off the power, remove the power cord from the outlet, an[...]
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Page 10
- 9 - Figure 2-6 Setup of WAN and Printer connections for this product. 4. Power o n : Connect the power cord to power inlet and turn the power switch on. The SMC7004BR will automatically enter the self-test phase. When it is in this phase, the indicator M1 will light up for about 5 seconds, and then M1 will flash 3 times to indicate that the self-[...]
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Page 11
- 10 - Chapter 3 Network Settings and Software Installation To use the SMC7004BR correctly, you must properly configure the network settings of your computers and install the attached setup program into your MS Windows platform ( Windows 95/98/NT ). 3.1 Setting your computer network settings properly The default IP address of the SMC7004BR is 192.1[...]
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Page 12
- 11 - Request timed out. there has been an error in your installation procedure. Please go through the following checklist to ensure proper installation: 1. Is the Ethernet cable correctly connected between the SMC7004BR and your computer? Tip : The LAN LED of this product and the link LED of the network card on your computer must be lit. 2. Is th[...]
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Page 13
- 12 - Step 2 : Click on the INSTALL button. Wait for the following Welcome dialog to appear, and click on the Next button. Step 3: Select the destination folder and click on the Next button. The setup program will then begin to install the programs into the destination folder.[...]
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Page 14
- 13 - Step 4: When the following window is displayed, click on the Finish button. Step 5 : Select the item to restart the computer and then click the OK button to reboot your computer. Step 6 : After rebooting your computer, the software installation procedure is concluded. You can now configure the Internet Sharer (refer to Chapter 4) and set up [...]
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Page 15
- 14 - Chapter 4 Configuring the SMC7004BR This product provides a Web-based configuration scheme, which is configurable by Netscape Communicator or Internet Explorer. This approach can be adopted on any MS Windows, Macintosh or UNIX based platform. 4.1 Startup and Log in Activate your browser, and disable the proxy or add the IP address of the SMC[...]
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Page 16
- 15 - 4.2 Status This option provides the function for observing the product ’ s operating status: A. WAN Port Status. If the WAN port is assigned a dynamic IP, there may appear a “ Renew ” or “ Release ” button on the Sidenote column. You can click this button to renew or release the IP manually. B. Modem Status. C. Printer Status. The [...]
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Page 17
- 16 - 4.3 Toolbox This option enables you to change the administrator password. Also, you can obtain information about Firmware version and WAN's MAC Address . You can also reboot the SMC7004BR by clicking the Reboot button. The Clone MAC button is useful when your ISP, such as Media One, bind s (or lock s ) your connection to a specific MAC [...]
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Page 18
- 17 - 4.4 Primary Setup This option enables the product to work properly. The setting items and the web appearance depend on the type of WAN. Choose the correct WAN. 1. LAN IP Address : The default IP address is 192.168.123.254. You can change it to fit your needs. 2. WAN Type : WAN connection type of your ISP. You can click Change button to choos[...]
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Page 19
- 18 - 4.4.1 Static IP Address WAN IP Address, Subnet Mask, Gateway, Primary and Secondary DNS : enter the proper setting value provided by your ISP . 4.4.2 Dynamic IP Address 1. Host Name : optional. Required by some ISPs ; for example, @Home. 2. Renew IP Forever : this feature enables the SMC7004BR to renew the IP address automatically when the l[...]
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Page 20
- 19 - 4.5 DHCP Server The settings of the TCP/IP environment include Host IP, Subnet Mask, Gateway, and DNS configurations. It is not easy to correctly configure all the computers in your LAN environment. Fortunately, DHCP provides a rather simple approach to handle all these settings. This product supports the function of DHCP server. If you enab[...]
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Page 21
- 20 - 4.6 Virtual Server Th e SMC7004BR ’ s NAT (Network Address Translation) firewall filters out unrecognized packets to protect your I ntranet, so all hosts behind this product are invisible externally . Y ou can , if you desire, make some of them accessible by enabling the Virtual Server Mapping . A v irtual server is defined as a Serv ice P[...]
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Page 22
- 21 - 192.168.123.2, and a PPTP VPN server at 192.168.123.6, you need to specify the following virtual server mapping table: Service Port Server IP Enable 21 192.168.123.1 V 80 192.168.123.2 V 1723 192.168.123.6 V[...]
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Page 23
- 22 - 4.7 Special AP Some applications require multiple connections, such as Internet games, video conferencing, Internet telephony and others. Due to the firewall function, these applications can not work with a pure NAT router. Special Applications allows some of these applications to work with a NAT router. If the Special Applications are still[...]
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Page 24
- 23 - 4.8 Access Control Access Control allows you to assign the access right for each user. First, you must divide users into different groups, as identified by their IP addresses. You can assign the members of Group 1, 2 and 3. The others are all members of Default Group. Second, you must assign the access right of each group. The access right c[...]
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Page 25
- 24 - 4.9 Miscellaneous Items 1. IP Address of DMZ Host : The DMZ (Demilitarized Zone) Host is a host without the protection of a firewall. It allows a computer to be exposed to unrestricted 2-way communication. (Note that this feature should be used only when needed.) 2. Remote Administrator Host : In general, only Intranet users can browse the b[...]
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Page 26
- 25 - Chapter 5 Print Server The SMC7004BR provides the function of a network print server for MS Windows 95 /98 /NT and Unix based platforms. 5.1 Configuring on Windows 95/98 Platforms After you complete the software installation procedure described in Chapter 3, your computer possesses the network printing facility provided by this product. For [...]
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Page 27
- 26 - 2. Click the Details item: 3. Choose the “ PRTmate : (All-in-1) ” from the list attached under the Print To item. Be sure that the Printer Driver item is configured to the correct driver of your server[...]
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Page 28
- 27 - printer . 4. Click the Port Settings button: Type in the IP address of this product and then click the OK button. 5. Make sure that all the settings mentioned above are correct , then click the OK button. 5.2 Configuring on Windows NT Platforms The configuration procedure for a Windows NT platform is similar to that of Windows 95/98 except t[...]
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Page 29
- 28 - Compared to the procedure in the last section, the selection of Details is equivalent to the selection of Ports , and Port Settings is equivalent to Configure Port . 5.3 Configuring on Unix based Platforms Please follow the traditional configuration procedure on Unix platforms to set up the print server of this product. The printer name is ?[...]
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Page 30
- 29 - Appendix A: Console Mode When you forget the system password or the IP address for this product, you need to enter the console mode to reset them. Before invoking the console program, be sure to find a null modem cable and use it to connect from this product ’ s COM port to your computer ’ s COM port. Then, execute a terminal program, su[...]
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Page 31
- 30 - Appendix B: TCP/IP Configuration for Windows 95/98 This section will show you how to install the TCP/IP protocol into your personal computer. If you are unfamiliar with it, please refer to your network card manual. Also, Section B.2 shows you how to set TCP/IP values to operate the SMC7004BR correctly. B.1 Installing TCP/IP protocol into you[...]
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Page 32
- 31 - 6. The TCP/IP protocol will be listed in the Network window. Click OK to complete the install procedure and restart your PC to enable the TCP/IP protocol. B.2 Setting TCP/IP protocol to work with the SMC7004BR 1. Click the Start button and choose Settings , then click Control Panel . 2. Double click the Network icon. Select the TCP/IP line t[...]
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Page 33
- 32 - 4. You have now two setting methods: A. obtain IP via DHCP server a. Select Obtain an IP address automatically in the IP Address tab. b. Don ’ t input any values in the Gateway tab.[...]
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Page 34
- 33 - c. Choose Disable DNS in the DNS Configuration tab. B. Configure the IP manually a. Select Specify an IP address in the IP Address tab. The default IP address of this product is 192.168.123.254 , You should use 192.168.123.xxx ( xxx is between 1 and 253) for IP Address field and 255.255.255.0 for Subnet Mask field.[...]
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Page 35
- 34 - b. In the Gateway tab, add the IP address of this product (default IP is 192.168.123.254) in the New gateway field and click Add button. c. In the DNS Configuration tab, add the DNS values which are provided by the ISP into DNS Server Search Order field and click Add button. That ’ s it. You are now ready to start using your SMC7004BR![...]
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Page 36
- 35 - Appendix C: Installation Guide For Specific ISP The WAN types provided by SMC7004BR will cover almost all types of ISP services. Some ISPs, however, have proprietary authentication methods. For example, MediaOne binds your connection with a registered MAC address; @Home assigns you a hostname and requires you to set up the domain name. This [...]
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Page 37
- 36 - C.2 MediaOne 1. Be sure you have a computer that is already set up to access MediaOne and that the MAC address of the Ethernet adapter used in this computer is the one registered with your ISP . Please use this computer and Ethernet adapter to perform the following steps. 2. Connect the Ethernet adapter to any LAN port of the SMC7004BR and c[...]