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Snom 200 manual

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Table of contents for the manual

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    snom technology AG • 3 snom technology AG Pascalstr. 10b 10587 Berlin, Germany © 2003 snom technology Aktiengesellschaft. All Rights Reserv ed. This document is supplied by snom technology AG. No part of this document may be reproduced, republished or retransmitted in any form or by any means whatsoever , whether electronically or mechanically ,[...]

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    snom technology AG • 3 Foreword Congratulations on the purchase of your snom 200 V oice over IP telephone! T elephony is part of our everyday life. Over a period of more than 100 years a form of communication has evolved that is impossible to ignore. In spite of the new technology base of the snom 200, most of its look and feel will be very famil[...]

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    4 • [ S N O M 200 U S E R M ANUAL V2.02 ][...]

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    4 • [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 5 Table of Contents Foreword ............................................................... ..... 3 Note to the reader ...................................................................... 4 Installation ................................................................ 9 Delivery C[...]

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    6 • T able of Contents [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 7 [ S N O M 200 U S E R M ANUAL V2.02 ] Incoming call ........................................................................... 27  ..................................................................................[...]

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    6 • T able of Contents [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 7 [ S N O M 200 U S E R M ANUAL V2.02 ]  .............................................................................................................................................................................................................[...]

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    8 • T able of Contents [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 9[...]

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    8 • T able of Contents [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 9 1 Installation Delivery Content Please check whether the delivery contains the following parts: § The base unit with display and keypad § The handset § The handset cable § The power supply (optional) Safety Notes Please observe the following safety advice. I[...]

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    10 • Installation [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 11 [ S N O M 200 U S E R M ANUAL V2.02 ] 1 If you want to use an external power supply , use the one that is included in the package. Other power supplies may cause damage to the phone, affect the behavior or induce noise. Setting up the Phone The snom 200 should only [...]

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    10 • Installation [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 11 [ S N O M 200 U S E R M ANUAL V2.02 ] 1 Keypad The numeric keypad with the keys 0 to 9, * and # is used to enter digits and letters. Depending on the operating mode, different actions can be performed (see the table below): § Entry of digits only (e.g. when dialing[...]

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    12 • Installation [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 13 [ S N O M 200 U S E R M ANUAL V2.02 ] K ey Digits Lower case Upper case 0 0 (SPC)_0 (SPC)_0 1 1 .@1,?!-/(): ;&%*#+<=>$[] .@1,?!-/(): ;&%*#+<=>$[] 2 2 abc2 ABC2 3 3 def3 DEF3 4 4 ghi4 GHI4 5 5 jkl5 JKL5 6 6 mno6 MNO6 7 7 pqrs7$ PQRS7$ 8 8 tuv8 TUV[...]

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    12 • Installation [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 13 [ S N O M 200 U S E R M ANUAL V2.02 ] 1 If the phone does not reach this operation mode and also fails to reach the logon mode (see below), you should consult your network administrator or Internet service provider or refer to the “ Administrator Manual” . Selec[...]

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    14 • Installation [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 15 [ S N O M 200 U S E R M ANUAL V2.02 ] 1[...]

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    14 • Installation [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 15 [ S N O M 200 U S E R M ANUAL V2.02 ] 2 Logon Mobility In business ofce environments, desktops are sometimes shared by different employees at the same time or at different points in time (e.g. employees working different shifts etc). The phones that are located a[...]

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    16 • Logon [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 17 2 Registration menu In idle screen, the “Reg” key is assigned to the registration submenu. After pressing “Reg” you can choose the registration line you want to use. With “Next” you can move through the seven different registration lines. Logon user Suppose tha[...]

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    16 • Logon [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 17 2 After conrming with the registrar/gatek eeper address should be typed in. After pressing the whole registration line is shown again. Logoff user Choose the registration line where you want to logoff the user and press “Edit” .[...]

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    18 • Logon [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 19 [ S N O M 200 U S E R M ANUAL V2.02 ] 2 Remo ve the current phone number with . Conrm this and the following registrar/gatek eeper entry by pressing . Registr ar/ gatekeeper entry can remain lled in for later use. Select outgoing line Select the registration line you[...]

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    18 • Logon [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 19 [ S N O M 200 U S E R M ANUAL V2.02 ] 2 DND mode on/off Independent from Logon Wizard settings, the DND functionality is available in the snom menu. DND is short for “Do Not Disturb” . If this mode is activated, it means that incoming calls will no longer come through [...]

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    20 • Logon [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 21 [ S N O M 200 U S E R M ANUAL V2.02 ] 2[...]

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    20 • Logon [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 21 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 Basic Functions Idle state In idle state, the phone shows the date and time in the rst line of the display and the second line shows the currently valid functions mapped onto the three softkeys. Dialing There are two methods with [...]

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    22 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 23 3 Input Modes Dependent on the context, various types of inputs are possible. The activ e input mode is sometimes indicated (by example during editing a phonebook entry) in the top right-hand corner of the displa y: 123 Only digits can be entered. ABC Upper case [...]

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    22 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 23 3 Dialing a phone number A telephone number is dialed with the numeric keypad. If block dial is on (this is the default) and the user has not done anything for a few seconds, the phone will remind the user to press the key in order to start the call.[...]

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    24 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 25 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 E.164 numbers E.164 is the standard that denes normal phone numbers. They may contain digits from 0-9, * and #. H.323 differentiates between these numbers and “H.323 addresses” that may contain alphanumeric character[...]

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    24 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 25 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Moves the cursor to the left. Moves the cursor to the right. C<- Deletes the character to the left of the cursor . 123 Changes input mode to numbers. URL Changes input mode to capital letters. url Changes i[...]

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    26 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 27 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Moves the cursor to the left. Moves the cursor to the right. C<- Deletes the character to the left of the cursor . 123 Changes input mode to numbers. URL Changes input mode to capital letters. url Changes i[...]

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    26 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 27 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 or function key and the number guessing is temporarily switched off for this session of editing a phone number . Terminating a call Y ou can end a call by setting the handset on its cradle, pressing the hook switch or press[...]

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    28 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 29 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Hold / resume call. Xfer T ransfer call. Handsfree mode on/off . Mute/Unmute Mutes / unmutes the microphone. / Changes the volume. HeadRJ / Head /Hand Switch to HeadsetRJ connector , Headset chinch connector o[...]

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    28 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 29 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Reduces the v olume in single steps. Increases the volume in single steps. Sets the volume and returns. Returns without setting the v olume. Mute / Unmute Sometimes during a call the user may want to mute the [...]

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    30 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 31 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Switch to handsfree/handset mode. Accept incoming calls while headset mode is on. Returns to the idle state. Programmable Keys The ve programmable keys on snom200 have the following options: § Line § Dest[...]

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    30 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 31 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 Line “Line” can be used in one of the following ways: a. To map a local sip line : A user can assign the local lines to programmable keys by selecting this option and setting the url of the local line as argument to tha[...]

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    32 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 33 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 b. If , on the other hand, P3 is pressed during the idle state, 505@my .proxy .com will be dialed, as it is set as destination for this k ey . c. In the ringing state, if the call comes from any line other than 505@my .prox[...]

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    32 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 33 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 b. This feature is also useful to record small messages or memos to self . By pressing P5 in the idle state a user can record an important message to be listened to later . c. The same applies for recording the proceedings [...]

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    34 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 35 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Goes to the previous submenu. Goes to the next submenu. Enters the submenu. Returns to the previous screen state. Adjusting the volume in idle mode In the menu sub-item “V olume Settings” , the following w[...]

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    34 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 35 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Reduces the v olume in single steps. Increases the volume in single steps. Sets the volume and returns. Returns without setting the v olume. Ring tones In the menu sub-item „General Settings“, the followin[...]

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    36 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 37 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Moves the cursor to the next ring tone. Moves the cursor to the previous ring tone. Activates the selection and returns. Returns without changing the ring tone. Display Contrast In the menu sub-item “General[...]

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    36 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 37 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Reduces the contr ast in steps. Increases the contrast in steps. Sets the contrast and returns. Returns without setting the contr ast. Information In the menu item “Information” , the following window is a[...]

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    38 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 39 3[...]

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    38 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 39 Advanced Functions Hold and resume When a call is in progress, pressing the ash key “R ” puts the call on hold, i.e. the speech is set to mute (neither party can hear the other). Pressing the ash key again will resume the call. While a call is on hold, [...]

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    40 • Advanced Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 41 [ S N O M 200 U S E R M ANUAL V2.02 ] 4 Transfer Direct Transfer After pressing the transfer key „Xfer“ the connected party is put on hold, you are now able to dial a number . As soon as you press , the snom 200 will transfer the held party to that number [...]

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    40 • Advanced Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 41 [ S N O M 200 U S E R M ANUAL V2.02 ] 4 Moves the cursor to the left. Moves the cursor to the right. Deletes the character to the left of the cursor . URL Changes input mode to capital letters. url Changes input mode to small letters. 123 Changes input mode to[...]

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    42 • Advanced Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 43 [ S N O M 200 U S E R M ANUAL V2.02 ] 4 By pressing function key Cnf .Off“, the conference is disconnected again. Call Diversion All kinds of call diversions can be set, changed and deactivated in the submenu “Call Forw arding” and “F orwarding Options[...]

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    42 • Advanced Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 43 [ S N O M 200 U S E R M ANUAL V2.02 ] 4 On busy This is helpful if the party you are trying to reach is busy . If call completion support is enabled, the following window will appear: By pressing “CC” key , call completion is activated and the phone waits [...]

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    44 • Advanced Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 45 [ S N O M 200 U S E R M ANUAL V2.02 ] 4 Message Waiting Indication (MWI) If another party tried to reach you and the mailbox recorded a message as you did not answer the call, the idle screen displays that a recorded message is waiting for you. At the idle scr[...]

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    44 • Advanced Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 45 [ S N O M 200 U S E R M ANUAL V2.02 ] 4 Additional PBX Features If the phone is set up to use H.323 protocol, additional PBX features are av ailable if they are enabled by the administr ator . Pickup If someone else’s phone is ringing and you want to pick up[...]

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    46 • Advanced Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 47 [ S N O M 200 U S E R M ANUAL V2.02 ] 4[...]

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    46 • Advanced Functions [ S N O M 200 U S E R M ANUAL[...]

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    48 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 49 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 K ey mapping: Next Scrolls to the next item. Edit Enters the edit mode for the selected entry . Clear Deletes current item. / Off Hook Dials the number of the selected entry . Returns to the idle state. Adding an entry In ord[...]

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    48 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 49 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 Pressing aborts the addition of a new entry . K ey mapping: * Changes input mode Deletes the character to the left of the cursor . Moves the cursor to the left. Moves the cursor to the right. Accepts the entry . Cancels the e[...]

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    50 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 51 5 Phonebook. Export T o save the content from an already full phonebook, right-click onto the link at the bottom of the page Phone / Phonebook named “here” from “Click here to save the current address book. ”[...]

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    50 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 51 5 With “Save T arget As… ” can save the phone book content in a comma-separated le containing the current address book entries (CSV = Comma Separated V alues).[...]

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    52 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 53 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 Import T o load an Address book from a le, click on the Browse button on the page Phone / Phonebook in the section entitled “Upload Address Book (CSV)” . Select the pre-stored csv le from the storage medium and then[...]

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    52 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 53 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 This will add the address book entries in the stored le to the address book of your snom 200. Name and Address elds refer to the column numbers in which these elds exist in the csv le to be attached. They are not [...]

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    54 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 55 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 Call Lists The snom 200 maintains lists of missed, receiv ed and dialed calls that can be accessed by pressing the “call log” key from the idle state. Pressing “ à “ or “ ß “ leads to the next or previous screen[...]

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    54 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 55 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 After pressing “Details” , the call details are display ed. Y ou can step through the Details with the key . Call details shown are T o, From, Time and the number of times you missed a call from the same phone.[...]

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    56 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 57 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 K ey mapping: Edit Y ou can use the current entry for your next call and possibly edit the number before calling it. Save Sa ves the current calling party to the phone book. Clear Deletes the current entry . / Off Hook Dials [...]

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    56 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 57 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 Deny List The snom 200 gives you the option of putting numbers on a den y list to prevent you being disturbed. Browsing Via the submenu Phone / Phonebook you can reach the phonebook window , which also provides the informatio[...]

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    58 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 59 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 The numbers to be denied are displayed here and marked with contact type “deny” . Adding a number While you are being called you can press the den y list key “Den y All” . This will not only deny the call but will als[...]

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    58 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 59 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 Settings via Web Browser It is usually more convenient to use a web browser to congure the settings. The snom 200 has an integrated web server to congure its settings. If the phone is connected to a network that provide[...]

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    60 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 61 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 § Y ou will nd a selection menu at the top (Phone / Settings). § Move the mouse pointer o ver the menu item settings. § Y ou should now see a drop-down menu with submenus appear . § Just click on the desired submenu (e[...]

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    60 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 61 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 § After Timeout : Calls are diverted after the timeout in seconds specied in “Timeout” to the number specied in “Number Redirect” . The following elds for diversion are also av ailable: Timeout Species th[...]

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    62 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 63 5 Base Language Y our phone is able to display all display texts in different languages. Display method Species the display of incoming and outgoing callers: § Full Contact : Shows the complete URL § Name : Just the name is displayed § Number : Only the numbe[...]

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    62 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 63 Appendix Standard Conformance Name and address of manufacturer snom technology AG Pascalstr aße 10B 10587 Berlin The snom technology AG assures that the product Type: V oIP Phone Model: snom 200 conforms with the following standards EMC standard 89/336/EWG incl. a[...]

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    64 • Appendix snom technology AG • 65 6[...]

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    64 • Appendix snom technology AG • 65 7 A Adding an entry 48 Adjusting the volume 34 B Base 62 blocking a Call.[...]

  • Page 66

    66 • Index snom technology AG • 67 H H.323 address. Siehe Dialing a H.323 address Handset 29 Handsfree 29 Headset 29 Hold and resume 39 I Idle state 21 Import 52 Information 37 Input Modes 22 Intercom. see Programmable K eys IP address. see Dialing an IP address K K eypad 11 CANCEL key 12 Softkeys 12 L Language 62 Line. see Programmable K eys L[...]

  • Page 67

    66 • Index snom technology AG • 67 Ring tones 35 S Safety Notes 9 Cleaning 10 Connecting the phone 10 Setting up the Phone 10 Selecting the language 13 Settings 59 via W eb Browser 59 SIP address. Siehe Dialing a SIP address Software Update 44 Speed Dial. see Dialing T T ransfer 40 Consultation T ransfe 41 Direct T ransfer 40 U Unmute 29 V V oi[...]

  • Page 68

    68 • [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 69 [ S N O M 200 U S E R M ANUAL V2.02 ] © 2003 snom technology AG snom technology Aktiengesellschaft · Pascalstr . 10b · D-10587 Berlin phone: +49 30 39833-0 · mailto:info@snom.de · http://www .snom.com[...]

  • Page 69

    68 • [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 69 [ S N O M 200 U S E R M ANUAL V2.02 ] Reader‘s Feedback snom technology AG welcomes your evaluation of this manual and any suggestions you may have. These help us to improve the quality and usefulness of our documentation. Please send your comments and suggestions to: snom tec[...]

  • Page 70

    snom V oIP Phone snom 200 User Manual 12 Nov . , 2003, V ersion V2.02 © 2003 snom technology AG All rights reserved. Subject to change without notice.  snom technology AG Pascalstr . 10B 10587 Berlin, Germany Phone: +49 (30) 39833-0 mailto:info@snom.de http://www.snom.com sip:info@snom.com ?[...]