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SonicWALL 3500 manual

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Table of contents for the manual

  • Page 1

    Getting Star ted Guide SonicW ALL Network Security Appliances NET WORK SECURIT Y NSA 5000/4500/3500[...]

  • Page 2

    SonicWALL NSA 5000/4500/3 500 Getting Started Gu ide Page 1 SonicW ALL NSA Getting Started Guide This Getting St arted Guide provides instructions for basic installation and configuration of the SonicWALL Network Security Appliance (NSA) 5000/450 0/3500 running SonicOS Enhanced. After you complete this guide, computers on your Local Area Network (L[...]

  • Page 3

    Page 2 SonicWALL NSA Series SonicW ALL NSA Ser ies Note: Always observe proper safety and regulatory g uidelines when re moving administrator-serviceable parts from the SonicWALL NSA appliance. Proper guidelines can be found in the Safety and Regulatory Information section, on page 66 of this guide. I o PML F ront Back 1U rack-mountable 17 x 13.25 [...]

  • Page 4

    SonicWALL NSA 5000/4500/3 500 Getting Started Gu ide Page 3 Pr e-Configuration T asks In this Section: This section provides pre-configuration information. Revie w this section before setting up your SonicWALL NSA Series appliance. • Check Package Content s - page 4 • Obtain Configuration Information - page 5 • The Front Panel - p age 6 • T[...]

  • Page 5

    Page 4 Check Package Conte nts Check Package Contents Before setting up your SonicWALL NSA appliance, verify that your package contains the following parts: NSA Appliance DB9 -> RJ45 (CLI) Cable S t andard Power Cord* Ethernet Cable Red Crossover Cable 1 2 3 4 5 Release Notes Global Support Servi ces Guide Thank Y ou Card Getting S t arted Guide[...]

  • Page 6

    SonicWALL NSA 5000/4500/3 500 Getting Started Gu ide Page 5 Obtain Configuration Information Please record and keep for future r eference the following se tup information: Registration Information Networking Info rmation Administra tor Informa tion Obtain Inter net Service Provider (ISP) Information Record the following information abo ut your curr[...]

  • Page 7

    Page 6 The Front Panel The Front Panel Icon Feature Description Console Port Used to access the SonicOS Command Line In terface (CL I) via the DB9 -> RJ45 cable. USB Port s ( 2) Future extension. Reset Button Press and hold the button for a few seconds to manually reset the appliance using SafeMode. LED (from left to right) -Power LED: Indicates[...]

  • Page 8

    SonicWALL NSA 5000/4500/3 500 Getting Started Gu ide Page 7 The Back Panel Icon Feature Description Fans (2) The SonicWALL NSA Series includes two fans for system temperature control. Power Supply The SonicWALL NSA Series power supply . I o A B[...]

  • Page 9

    Page 8 The Back Panel[...]

  • Page 10

    SonicWALL NSA 5000/4500/3 500 Getting Started Gu ide Page 9 Register ing Y our Appliance on mysonicwall.com In this Section: This section provides instruct ions for registering your SonicW ALL NSA Series appliance. • Before Y ou Register - p age 10 • Creating a mysonicwall.com Account - p age 1 1 • Registering and Licensing Y our Appliance on[...]

  • Page 11

    Page 10 Before You Register Before Y ou Register Y ou need a mysonicwall.com account to registe r the SonicW ALL NSA appliance. Y ou can create a new mysonicwall.co m account on www .mysonicwall.com or directly from the SonicW ALL management interface . This section describes how to create an account by using the Web site. Y ou can use mysonicwall.[...]

  • Page 12

    SonicWALL NSA 5000/4500 /3500 Getting Start ed Guide Page 11 Creating a mysonicwall.com Account T o create a mysonicwall.com account, perform the following steps: 1. In your browser , navigate to www .mysonicwall.com. 2. In the login screen, If y ou are not a regi stered user , click Not a registered user? 3. Complete the Registration form and then[...]

  • Page 13

    Page 12 Registering and Licensing Your Appliance on mysonicwall.com Licensing Secu rity Services and Softwar e The Service Management - Associated Products page in www .mysonicwall.com list s security services, support options, and software such as V iewPoint that you can purchase or try with a free trial. For details, click the Info button. Y our [...]

  • Page 14

    SonicWALL NSA 5000/4500 /3500 Getting Start ed Guide Page 13 T o manage your licenses, perform the following tasks: 1. In the mysonicwall.com Se rvice Ma nagement - Associated Products page, check the Applicable S ervices table for services that your SonicWALL appliance is already licensed for . Y our initial purchase may have includ ed security se[...]

  • Page 15

    Page 14 Registering and Licensing Your Appliance on mysonicwall.com Register ing a Second Appliance as a Backup T o ensure that your network sta ys protected if your SonicW ALL appliance has an unexpected fa ilure, you can associ ate a second SonicWALL of the same model as the first in a h igh availability (HA) pair . Y ou can associate the two app[...]

  • Page 16

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 15 Deployment Scenar ios In this Section: This section pro vides det ailed overviews of advanced deployment scenario s as well as configuration instructi ons for connecting your SonicW ALL NSA Series. • Selecting a Deployment Scenario - page 16 • Scenario A: NA T/Route Mode Gateway - page[...]

  • Page 17

    Page 16 Select ing a Deployment S cenario Selecting a Deployment Scenario Before continuing, select a deployment scenario that best fits your network scheme. Reference the table below a nd the diagrams on the pages for help in choosing a scenario. Scenario A: NA T/Route Mode Gateway - page 17 Scenario B: S tate Sync Pair in NA T/Route Mode - page 1[...]

  • Page 18

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 17 Scenar io A: NA T/Route Mode Gateway For new network installations or installations where the SonicW ALL NSA Series is replacing the existing network gateway . In this scenario, the SonicWALL NSA Series is configured in NA T/Route mode to operate as a single network g ateway . T wo Interne[...]

  • Page 19

    Page 18 Select ing a Deployment S cenario Scenar io B: State Sync Pair in NA T/Route Mode For network installations with two Soni cW ALL NSA Series appliances of the same model con figured as a stateful synchronized pair for redundant high-availability ne tworking. In this scenario, o ne SonicWAL L NSA Series operates as the primary gateway device [...]

  • Page 20

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 19 Scenar io C: L2 Br idge Mode For network installations where th e SonicWALL NSA Series is running in tandem with an existi ng network gateway . In this scenario, the original gatewa y is maintained. The SonicW ALL NSA Series is integrated seamlessly into the existing network, providing the[...]

  • Page 21

    Page 20 Initi al Setup Initial Setup This section provides initial configuration in structions for connecting your SonicWALL NSA Series. Follow these step s if you are setting up Scenario A , B , or C . This section contains the following sub-sections: • System Requirements - page 20 • Connecting the WAN Port - page 20 • Connecting the LAN Po[...]

  • Page 22

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 21 Connecting the LAN Port 1. Connect one end of the provided Eth ernet cable to the computer you are using to manage the SonicW ALL NSA Series. 2. Connect the other end of the cable to the X0 port on your SonicW ALL NSA Series. The Link LED above the X0 ( LAN ) port will light up in green or[...]

  • Page 23

    Page 22 Initi al Setup Accessing the Mana gement Interface The computer you u se to manage the SonicW ALL NSA Series must be set up to accept a dyna mic IP address, or it must have an unused IP add ress on the 192.168.16 8.x/24 subnet, such a s 192.168.168.20. T o access the SonicOS Enhanced W eb-based management interface: 1. S tart your Web brows[...]

  • Page 24

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 23 Connecting to Y o ur Network The SonicW ALL NSA Series ships with the internal DHCP server active on the L AN port. However , if a DHCP server is already active on your LAN, the Son icW ALL will disable its own DHCP server to prevent conflicts. As shown in the illustration on th is page, p[...]

  • Page 25

    Page 24 Activating Licenses in Son icOS After completing the registration process in SonicOS, you mu st perform the following tasks to activa te y our license s and enable your licensed services from wit hin the Son icOS user interface: • Activate licenses • Enable security services • Apply services to network zones This section describes how[...]

  • Page 26

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 25 Upgrading Firmware on Y our SonicW ALL The following procedures are for upgradi ng an existing SonicOS Enhanced image to a newer version: • Obta ining the Latest Firmware - page 25 • Saving a Backup Copy of Y our Preferences - page 25 • Upgrading the Firmware with Current Settings - [...]

  • Page 27

    Page 26 Upgrading Firmware on Your SonicWALL Upgrading the Firmwar e with Current Settin gs Perform the following steps to upload new firmware to your SonicW ALL appliance and use your current configuration settings upon startup. Tip: The appliance must b e properly registered b efore it can be upgraded. Refer to Registering and Licensin g Y our Ap[...]

  • Page 28

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 27 T o use SafeMode to upgrade firmware on th e SonicW ALL security appliance, perform the foll owing steps: 1. Connect your computer to the X0 port on the SonicWALL appliance and configure your IP address with an addre ss on the 192.16 8.168.0/24 subnet, such as 192.168.16 8.20. 2. Use a nar[...]

  • Page 29

    Page 28 Configuring a State Sync Pair in NAT/Route Mode Configuri ng a State Sync Pair in NA T/Route Mode This sectio n provides instructions fo r configuring a pair of SonicW ALL NSA appliances for high availability (HA). This section is relevant to administrators follo wing deployment scenario B . This section contains the following sub-sections:[...]

  • Page 30

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 29 Configuring High A vailability The first task in setting up HA af ter initial setup is configuring the High A vailability > Settings page on the Primary SonicW ALL security appliance. Once you configure HA on the Primary SonicW ALL security appliance, it communicate s the settings to th[...]

  • Page 31

    Page 30 Configuring a State Sync Pair in NAT/Route Mode 5. Optionally adjust the Heartbeat Interval to control how often the two units communicate. The default is 5000 milliseconds; the min imum recommended value is 1000 milliseconds. Less than this may cause unnece ssary failovers, especially wh en the SonicW AL L is under a heavy load. 6. Set the[...]

  • Page 32

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 31 Synchronizing Settings Once you have con figured the HA setti ng on the Primar y SonicW ALL security appliance, click the Syn chronize Settings button. Y ou should see a HA Peer Fire wall has been updated message at the bottom of the m anagement interface page. Also note that the managemen[...]

  • Page 33

    Page 32 Configuring a State Sync Pair in NAT/Route Mode Adjusting High Availability Settings On the High A vailability > Settings page, there are four user- configurable timers that can be adjusted to suit your network’s needs: • Heartbeat Interval (s econds) – Thi s timer is the length of time between status checks. By default this ti mer[...]

  • Page 34

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 33 HA License Config uration Overview Y ou can configure HA license synchronizatio n by associating two SonicWALL security appliances as HA Primary and HA Secondary on mysonicwall.co m. Note that the Backup appliance of your HA pair is referred to as the HA Secondary unit on mysonicwall.com. [...]

  • Page 35

    Page 34 Configuring a State Sync Pair in NAT/Route Mode Associating Pr e-Registered Appliance s T o associate two already-registered SonicW ALL security appliances so that they can use HA l icense synchronization, perform the following steps: 1. Login to mysonicwall.com. 2. In the left navigation bar , click My Products . 3. On the My Products p ag[...]

  • Page 36

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 35 Configur ing L2 Bridge Mode This section provides in structions to configure the SonicWALL NSA appliance in tandem with an existing Internet gateway device. This section is relevant to users fol lowing deployment scenario C . This section contains the following sub-sections: • Connection[...]

  • Page 37

    Page 36 Configuring L2 Bridge Mode Configuring the Sec ondary Bridge Inte rface Complete the followin g steps to configure the SonicWALL appliance: 1. Navigate to the Network > Interfaces page from the navigation panel. 2. Click the Configure icon in the right column of the X0 (LAN) interface. 3. In the IP Assignment drop-down, sel ect Layer 2 B[...]

  • Page 38

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 37 Additional Deployment Configuration In this Section: This section provides ba sic configuration information to begin buildin g network security policies for your deployment. This sec tion also contains several SonicOS diagnostic tool s and a deployment configu ration reference checklist. ?[...]

  • Page 39

    Page 38 Creating Network Access Rules Creating Network Access Rules A zone is a logical grouping of one or more in terfaces designed to make management, such as the defi nition and app lication of access rules, a simpler and more intuitive process than following a strict physical interfa ce scheme. By default, the SonicWALL security appliance’s s[...]

  • Page 40

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 39 3. In the Add Rule page in the General tab, select Allow | Deny | Discard from the Action list to permit or block IP traffic. • Select the from and to zones from the From Zone and T o Zone menus. • Select the servi ce or group of services affected b y the access rule from the Service l[...]

  • Page 41

    Page 40 Creating a NAT Policy 4. Click on the Advanced tab. • If you would like for the access rule to timeout after a different period of TCP inactivity , set the amount of time, in minute s, in the TCP Conn ection Inactivity Timeout (minutes) field. The default valu e is 15 minutes. • If you would like for the access rule to timeout after a d[...]

  • Page 42

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 41 Before configuring NA T Policies, you must create all Address Objects associated with the policy . For instance, if you are creating a One-to-One NA T policy , first create Address Ob jects for your public and private IP addresses. Address Objects are one of four object cla sses (Address, [...]

  • Page 43

    Page 42 Creating a NAT Policy Configuring Addr ess Objects The Network > Address Objects page allows you to create and manage your Address Objects. Y ou can view Address Objects in the following ways u sing the Vi e w St y l e menu: • All Address Objects - displays all configured Address Objects. • Custom Address Ob jects - displays Addres s[...]

  • Page 44

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 43 Configuring NA T Policies NA T policie s allow you the flexibility to control Network Address T ranslatio n based on matching combinations of Source IP address, Destination IP address and Destination Services. Policy-based NA T allows you to deploy different types of NA T simultaneously . [...]

  • Page 45

    Page 44 Enabling Securit y Services in SonicOS Enabling Security Services in SonicOS Y ou must enable each security service individually in the SonicOS user interface. See th e following procedures to enable and configure the three security services that must be enabled: • Enabling Gateway Anti-Virus - page 44 • Enabling Intrusion Prevention Se[...]

  • Page 46

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 45 3. The Enable O utbound Inspe ction feature is availabl e for SMTP traffic, such as for a mail server that might be hosted on the DMZ. Enabling outbound inspection for SMT P scans mail that is delivered to the internally hosted SMTP server for viruses. 4. For each protocol you can rest ric[...]

  • Page 47

    Page 46 Enabling Securit y Services in SonicOS 7. Select Enable HTTP Clientless N otification Alerts and customize the message. This feature informs the user tha t GA V detected a threat fr om th e HTTP server . 8. Select Enable Gateway A V Exclusion List and then click Add to define a range of IP addresses whos e traffic will be excluded from Soni[...]

  • Page 48

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 47 Enabling Anti-Spyware T o enable Anti-S p yware in SonicOS: 1. Navigate to the Security Se rvices > Anti-Spyware p age. Select the Enable Anti-Spyware checkbox. 2. In the Signature Groups tabl e, select the Prevent All and Detect All checkbox for each spyware danger level that you want [...]

  • Page 49

    Page 48 Applying Securi ty Services to Network Zones Applying Security S ervices to Network Zones A network zone is a l ogical group of one or more interfaces to which you can apply security ru les to regulate traf fic passing from one zone to another zone. Security services such as Gateway Anti-Virus are automatically applied to the LAN and W AN n[...]

  • Page 50

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 49 Deploying SonicPoints for Wir eless Access This section describes how to configure SonicPo ints with the SonicW ALL NSA Series. See the following sub-sections: • Updating SonicPoint Firmware - page 49 • Configuring SonicPoint Provisio ning Profiles - page 49 • Configuring a Wireless [...]

  • Page 51

    Page 50 Deploying SonicPoints for Wirel ess Access T o add a new profile click Add below the list of SonicPoint provisioning profiles. T o edit an ex isting profi le, select the profil e and click the Configure icon in the same li ne as the profile you are editing. 1. In the Add/Edit SonicPoint Profi le window on the General tab : • Select Enable[...]

  • Page 52

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 51 4. In the 802.1 1a Radio and 802.1 1a Adv tabs, configure the settings for the operati on of the 802.1 1a radio ban ds. The SonicPoint has two separate radios bu ilt in. Therefore, it can send and receive on both the 802.1 1a and 802.1 1 g bands at the same time. 5. The settings in the 802[...]

  • Page 53

    Page 52 Deploying SonicPoints for Wirel ess Access Note: If you have configured WPA2 as your a uthentication type, you do not need to enable WiFiSe c. • If you have enabled WiFiSec Enfo rcement , you can specify the following: • Select WiFiSec Exception Service to select services that are al lowed to bypass the WiFi Sec enforcement. • Select [...]

  • Page 54

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 53 Connecting the SonicPoin t When a SonicPoint unit is first conne cted and powered up, it will have a factory default configur a tion (IP Address 192.168.1.20, username: ad min , password: p ass word ). Upon initializing, it will attempt to find a SonicOS device with which to peer . If it i[...]

  • Page 55

    Page 54 Troubleshooting Diagnost ic Tools T roubleshooting Diagnostic T ools SonicOS provides a number of diagnosti c tools to help you maintain your network a nd troubleshoot problems. Several tools can be accessed on the System > Diagnostics page, and others are available on other screen s. This section contains the following subsectio ns: •[...]

  • Page 56

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 55 The SonicOS user interface provides three windows to displa y different views of the captured packet s: • Captured Packets • Packet Detail •H e x D u m p Click the Configure button to customize the setti ngs for the capture. Once th e config uration is complete, click Sta rt to begin[...]

  • Page 57

    Page 56 Troubleshooting Diagnost ic Tools Using the Active Connection s Monitor The Active Connec tions Monitor displays real -time, exportable (plain text or CSV), filterable views of all connection s to and through the SonicWALL security appliance. This tool is available on the Systems > Diagnostics page. Y ou can filte r the results to displa[...]

  • Page 58

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 57 Using Log > View The SonicW ALL security appliance maintains an Event log for tracking potential security threat s. Y ou can view the log in the Log > Vie w page, or it can be automatically sent to an email address for convenience an d archiving. The log is displayed in a table and c[...]

  • Page 59

    Page 58 Deployment Configuration Referen ce Checklist Deployment Configuration Reference Checklist Use this checklist to find more information about various deployment tasks within the SonicOS Enhanced Administrator ’s Guide . For this T ask... Se e this Chapter ... Inspecting the rule base for inbound and outbound rules Configuring Access Rul es[...]

  • Page 60

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 59 Support and T raining Options In this Section: This section provides ove rviews of customer suppor t an d training options for the SonicWALL NSA Series. • Customer Support - page 60 • Support Services - page 60 • SonicWAL L Live Product Demos - page 61 • Knowledge Port al - page 61[...]

  • Page 61

    Page 60 Customer Support Customer Support SonicW ALL offers W eb-ba sed and telephone support to customers who have a va lid W arranty or wh o purchased a Support Contract. Please review our W arranty Support Policy for product coverage. SonicW ALL also offers a full range of consulting services to meet your needs, from our innovati ve implementati[...]

  • Page 62

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 61 SonicW ALL Live Product Demos Get an interactive insight into SonicWALL security p roducts and services with the following series of live product demos: • Unified Threat Management Platform • Secure Cellular Wireless • Continuous Data Protection • SSL VPN Secure Remote Access • C[...]

  • Page 63

    Page 62 User Forums User Forums The SonicWALL User Forums is a resource that provides users the ability to communicate and discuss a variety of security and appliance subject ma tters. In this forum, the fo llowing categories are availa ble for users: • Content Security Manager topics • Continuous Data Protection topics • Email Security relat[...]

  • Page 64

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 63 T raining SonicW ALL offers an extensive sales and technical training curriculum for Network Administ rators, Security Experts and SonicW ALL Medallion Partners who need to enhance th eir knowledge and maximize their investment in SonicWALL Products and Security Applications. So nicW ALL T[...]

  • Page 65

    Page 64 Related Documentation Related Documentation See the following relate d documents for more information: • SonicOS Enhanced Administrator ’s Guide • SonicOS Enhanced Release Notes • SonicOS Enhanced Feature Module s • Application Firewal l • Dashboard • HF License Sync • Multip le Admin • NA T Loa d Balancing • Packet Capt[...]

  • Page 66

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 65 Pr oduct Safety and Regulatory Information In this Section: This section pro vides regula tory alo ng with trademark and copyright information. • Safety and Regulatory Information - page 66 • Safety and Regulatory Information in German - page 67 • FCC Part 15 Class A Notice - page 68[...]

  • Page 67

    Page 66 Safety and Regulator y Information Safety and Regulatory Information Rack Mounting the SonicW ALL The above SonicW ALL appliances ar e designed to be mounted in a standard 19-inch rack mount cabinet. The following conditions are required for proper installation: • Use the mounting hardware recommended by the rack man u- facturer and ensur[...]

  • Page 68

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 67 Safety and Regulat ory Informatio n in German Wei tere Hinw eise zur Mo nt age Die oben genannten SonicWALL-Modelle sind für eine Montage in einem standardmäßigen 19-Zoll-Ra ck konzipiert. Für eine ordnungsgemäße Montage sollten di e folgenden Hin weise beachtet werden: • Vergewiss[...]

  • Page 69

    Page 68 Safety and Regulator y Information FCC Part 15 Class A Notice NOTE: This equipment was tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable prot ection against harmf ul int erference when the equipment is operated in a commercial enviro[...]

  • Page 70

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 69 Copyright Notice © 2008 SonicWALL, Inc. All rights reserved. Under the copyright laws, this manual or the software descr ibed within, cannot be copied, in whole or part, without the written consen t of the manufacturer , except in the normal use of the software to make a backup copy . The[...]

  • Page 71

    Page 70 Notes Notes[...]

  • Page 72

    SonicWALL NSA 5000/4500 /3500 Getting Started Guide Page 71 Notes[...]

  • Page 73

    Page 72 Notes Notes[...]

  • Page 74

    © 2 0 0 8S o n i c W A L L ,I n c .i s a r e g i s t e r e dt r a d e m a r ko fS o n i c W A L L ,I n c .O t h e rp r o d u c tn a m e sm e n t i o n e dh e r e i nm a yb et r a d e m a r k sa n d / o rr e g i s t e r e dt r a d e marks of their respective companies. Specications and description s subject to ch ange without notice . SonicWA LL[...]