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SonicWALL 4000 manual

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Table of contents for the manual

  • Page 1

    C O M P R E H E N S I V E I N T E R N E T S E C U R I T Y b SonicWALL SSL VPN 4000 Getting Started Guide SonicWALL Internet Security Appliances[...]

  • Page 2

    SonicWALL SSL VPN 4000 Getting Started Guide Page 1 SonicWALL SSL VPN 4000 Appliance Getting Started Guide This Getting St arted Guide contains inst allation procedures an d configuration guidelines for deploying a SonicW ALL SSL VPN 4000 appliance into an existi ng or new network. This document add resses the most com mon use-case scenario s and n[...]

  • Page 3

    Page 2 Befor e Y ou Begin Chec k Pa c ka g e Contents • One SonicW ALL SSL VP N 4000 appliance • One SonicW ALL SSL VP N 4000 Getting S tarted Guide • One SonicW ALL SSL VPN Release Notes • One straight-through Ethe rne t cable • One crossover Ethernet cable (red) • One rack-mount kit • One power cord* • One SonicW ALL SSL VPN Serie[...]

  • Page 4

    SonicWALL SSL VPN 4000 Getting Started Guide Page 3 Networ k Conf igur a tion Informa tion Collect the following information abo ut your current network configuration: Primary DNS: Secondary DNS (optional): DNS Domain: WINS server( s) (optional): Other Informa t ion These are the default settings for acce ssing your So nicW ALL SSL VPN management i[...]

  • Page 5

    Page 4 Selecting a SonicWALL R ecommended Deplo yment Scenario The deployment scenarios described in this section are based on actua l custo m er deployment s and are SonicW ALL-recommended deployment best practices. This section describes three common deplo yments of the SonicW ALL SSL VPN 4000. In T able 1, select the scenario that most clo s ely[...]

  • Page 6

    SonicWALL SSL VPN 4000 Getting Started Guide Page 5 Applying P ower to th e SonicWALL SSL VPN 4000 1. Plug the power cord into th e SonicW ALL SSL VPN 4000 and into an appro priate power outlet. 2. T urn on the power switch on the rear of the appliance next to the power cord . The Power LED on the front panel light s up green when you turn on the S[...]

  • Page 7

    Page 6 Accessing the Manag ement Interface T o access the W eb-based manage ment interface of the SonicW ALL SSL VPN 4000: 1. Connec t one end of a crossover cable int o the X0 port of your SonicW ALL SSL VPN 4000. Connect the other end of the cable into the computer you are using to manage the SonicW ALL SSL VPN 4000. 2. Set the computer you use t[...]

  • Page 8

    SonicWALL SSL VPN 4000 Getting Started Guide Page 7 5. The SonicW ALL SSL VPN management interfac e displays and prompts you to enter your user name and p assword. Enter “admin” in the User Name field, “passwor d” in the Password field, select LocalDomain from the Domain drop - do wn list and click the Login button. Continue to S tep If Y o[...]

  • Page 9

    Page 8 Configuring Y our SonicWALL SSL VPN 4000 Once your SonicW ALL SSL VPN 4000 is connected to a computer through the management port (X0) , it can be configured through the W eb-based ma nagement interface. This section includes the following subsections: • “Setting Y our Administra tor Password ” on page 9 • “Adding a Local User” o[...]

  • Page 10

    SonicWALL SSL VPN 4000 Getting Started Guide Page 9 Setting Y our Administr a tor P assw or d 1. Select the Users > Local Users page 2. Click the Configure button corresponding to the “admin” account. Note: Changing your password from the factory default is optio nal but strongly recommended. If you do chan ge your password, be sur e to keep[...]

  • Page 11

    Page 10 6. Select Us er from the User T ype drop-down menu. 7. Click the Add button. Setting Time Zone 1. Select the System > Time page. 2. Select the appr opriate time zone from the drop-down menu . 3. Click the Accept button.  Note: Setting the time correctly is essential to many of th e op er at ions of the SonicWALL SS L VPN 4000. Be sure[...]

  • Page 12

    SonicWALL SSL VPN 4000 Getting Started Guide Page 11 3. Enter your primary DNS ser ver information in the Primary DNS Server field. 4. (Optional) Enter a secondary DNS server in the Secondary DNS Server field. 5. (Option al) Enter your DNS Domain in the DNS Domain Field. 6. (Option al) Enter your WINS servers in the Primary WINS Server and Secondar[...]

  • Page 13

    Page 12 When you click OK , you will lose your connec tion to the SSL VP N. 4. Reset the computer you use to mana ge the SonicW ALL SSL VPN 4000 to have a static IP address in th e range you ju st set for the X0 interface, f or example, 10.1.1.20 or 192.168.200.20 . For help with setting up a st atic IP addres s on your computer , refer to “Confi[...]

  • Page 14

    SonicWALL SSL VPN 4000 Getting Started Guide Page 13 Config uring a Default R oute Refer to the following t able to correctly configure your default r oute. If you do not know your scenario, refer to “Selecting a SonicW ALL Recommended Deployment Scenario” o n pag e 4. 1. Select the Network > Routes page . 2. Enter the IP address of your up [...]

  • Page 15

    Page 14 4. Enter your subnet mask in the Subn et Mask field. 5. Click the Add button to add this client route. Setting your NetExtender Addr ess Range The NetExtender IP range defines the IP address pool from which addresses will be assigned to remote users during NetExtender sessions. The range needs to be large enough to accommodate the maximu m [...]

  • Page 16

    SonicWALL SSL VPN 4000 Getting Started Guide Page 15 T o set your NetExtender addr ess ran ge, per form the following steps: 1. Select the NetExtender > Client Setting s page. 2. Enter an address ra nge for you r clients in the Client Address Range Begin and Client Address Ra nge End fields.  Note: If you have too few available addresses to s[...]

  • Page 17

    Page 16 For example, if your current T ransparent range is 67.1 15.1 18.75 through 67.1 15.1 18.80, and you wish to support 50 concurrent NetExt ender clients, configure your SSL VP N X0 interface with an available IP address in the T ransparent range, such as 67.1 15.1 18.80, and configure your NetExtender range as 192.1 68.10.100 to 192.168.10 .2[...]

  • Page 18

    SonicWALL SSL VPN 4000 Getting Started Guide Page 17 Connecting the SonicWALL SSL VPN 4000 Before continuing, reference the diagra ms on the following pages to conne ct the SonicW ALL SSL VPN 4000 to your network. Refe r to the table in “Selec tin g a SonicW ALL Recommended Deployment Scenario” on pa ge 4 to determine the p roper scenario for y[...]

  • Page 19

    Page 18 Scenario B: Configuring Y our Networ k Interface Configure your SonicW ALL SSL VPN 4000 to connect with your SonicW ALL UTM appliance under network configur ations given in Scenario B. On your SonicW ALL SSL VPN 4000: 1. Select the Network > Interface s page . 2. Click the Configure button for the X0 port. 3. If configuring with Scenario[...]

  • Page 20

    SonicWALL SSL VPN 4000 Getting Started Guide Page 19 Scenario B: Connecting the SonicWALL SSL VPN 4000 T o connect the SonicW ALL SSL VPN 4000 using Scenario B, perform the following steps: 1. Connect one end of an Ethern et cable to an unused po rt on your DMZ, either directly to the OPT or X2 on your existing SonicWALL UT M appliance or to a hub [...]

  • Page 21

    Page 20 4. Enter your subnet mask in the Subn et Mask field. 5. Click the OK button to apply chan ges. Scenario C: Connecting the SonicWALL SSL VPN 4000 T o connect the SonicW ALL SSL VPN 4000 using Scenario C, perform the fo llowing steps: 1. Connec t one end of a crossover cable to an unused port on your LAN hub or switch. Scenario C: SSL VPN on [...]

  • Page 22

    SonicWALL SSL VPN 4000 Getting Started Guide Page 21 Configuring Y our Ga tewa y De vice Now that you have set up your Soni cW ALL SSL VPN 4000, you need to config ur e your gateway device to work with the SonicW ALL SSL VPN 4000. Refer to the table in “Selecting a SonicW ALL Recommended Deploy ment Scenario” on page 4 to determ ine the proper [...]

  • Page 23

    Page 22 Scenario A: Configuring a DMZ or OPT P ort in SonicOS Standar d 1. Select the Network > Settings p age. 2. Click Configure button for the DMZ or OPT interface. Select the DMZ in NA T Mode radio button. 3. Enter 192.168.200.2 in the DMZ Private Address field. 4. Enter 255.255.255.0 in the DMZ Subnet Mask field. 5. Click the OK button. Sce[...]

  • Page 24

    SonicWALL SSL VPN 4000 Getting Started Guide Page 23 4. In the Step 1: Access Rule T ype page, select Public Server Rule and click Next . 5. In the Step 2: Public Server p age, perform the following selections: Click Next . 6. In the Congratulations page, click Apply to create the rules a nd allow access from the W AN to th e SonicW ALL SSL VPN app[...]

  • Page 25

    Page 24 If you are allowing HTTP access to the SonicWALL SSL VPN appliance, create a public server access rule for HTTP: 1. In the Firewall > Access Rules page, click . 2. In the Welcome to t he Networ k Access R ules Wizard page, click Next . 3. In the Step 1: Access Rule T ype page, select Public Server Rule . Click Next. 4. In the Step 2: Pub[...]

  • Page 26

    SonicWALL SSL VPN 4000 Getting Started Guide Page 25 6. In the Step 4: Acces s Rule Source Int erface and Addr ess page, per for m the following selections and click Next : Interface DMZ IP Address Begin The X0 IP address of the SonicWALL SSL VPN appliance, 192.168.200.1 by default IP Address End The X0 IP address of the SonicWALL SSL VPN appliance[...]

  • Page 27

    Page 26 7. In the Step 5: Acce ss Rule Des tination Interface a nd Addres s page, perform the following selections and click Next : 8. In the Step 6: Access Rule Time page, leave Time Ac t iv e s et to Always Active unless you want to lim it when you want SS L VPN clients to have access to the LAN. 9. In the Congratulations pa ge, click Apply to cr[...]

  • Page 28

    SonicWALL SSL VPN 4000 Getting Started Guide Page 27 Create acce ss to the LAN for NetExtende r: 1. In the Firewall > Access Rules page, click . 2. In the Welcome to the SonicW ALL Network Access Rules p age, click Next . 3. In the Step 1: Access Rule T ype page, select General Rule . Click Next . 4. In the Step 2: Access Rule Service page, sele[...]

  • Page 29

    Page 28 Scenario A: Adding a Ne w SSL VPN Custom Zone in SonicOS Enhanced 1. Select the Network > Interface s page . 2. Click Configure button f or the X2 inter face (or any other av ailable interfac e). 3. Select Create New Zone in Zone field. The Add Zone window opens. 4. Enter SSL VPN in the Name field. 5. Select Public from the Security T yp[...]

  • Page 30

    SonicWALL SSL VPN 4000 Getting Started Guide Page 29 Scenario A: Allowing WAN -> SSL VPN Connection in SonicOS Enhanc ed Follow this procedure if you are co nnecting your SonicW ALL SSL VPN 4000 to a SonicW ALL UTM appliance run ning SonicOS Enhanced . If your SonicW ALL UTM appliance is running SonicOS S t andard , refer to “Scenario A: Allow[...]

  • Page 31

    Page 30 5. In the Add Serv ice Group dia log box, create a se rvice group for HTTP and HTTPS: • Enter a name for the service. • Select both HTTP and HTTPS and click . • Click OK when both HTTP and HTTPS are in the right column. 6. In the Step 2: Se rver Private Network Conf iguration pa ge, enter: Click Next . Server Name A name for your Soni[...]

  • Page 32

    SonicWALL SSL VPN 4000 Getting Started Guide Page 31 7. In the Step 3: Server Public Informa tion page, either acc ept the default IP address or enter an IP address in your allowe d public IP range.  Note: The default IP address is the WAN IP address of your SonicWALL UTM appliance. If you accept this default, all H TTP and HTTPS traffic to this[...]

  • Page 33

    Page 32 Scenario A: Allowing SSL VPN -> L AN Connection in SonicOS Enhanced When users have connecte d to the SSL VPN, they need to be able to connect to resources on the LAN. 1. In the administration interface, naviga te to the Network > Address Object s page. 2. At the bottom of the page, below th e Address Object s t able, click . 3. In th[...]

  • Page 34

    SonicWALL SSL VPN 4000 Getting Started Guide Page 33 Click OK to create the object. 6. In the middl e of the Network > Address Object s page, below the Ad dress Gr oup s table, click . 7. In the Add Address Object Group dialog box, create a group for the X0 interface IP address of your SonicW ALL SSL VPN 4000 a nd the NetExte nder IP range: • [...]

  • Page 35

    Page 34 10. In the Add Rule window , create a rule to allow the address gr oup you just created access to the LAN: Click Add to create the rule. Continue t o S tep Action Allow From Zone SSL VPN T o Zone LAN Service Any Source The address group you ju st created, su ch as SonicW ALL_SSL VPN_G roup Destination Any Users Allowed All Schedule Always o[...]

  • Page 36

    SonicWALL SSL VPN 4000 Getting Started Guide Page 35 Scenario B: SSL VPN on Existing DMZ This section provides procedures to co nfigure your gateway appliance based on Scenario B. This section cont ains the following subsectio ns: • “Scenario B: Connectin g to the SonicW ALL UTM Appliance” on page 35 • “Scenario B: Allowing W AN -> DMZ[...]

  • Page 37

    Page 36 4. In the Step 1: Access Rule T ype page, select Public Server Rule and click Next . 5. In the Step 2: Public Server page, perf orm the following selections: Click Next . 6. In the Congratulations p age, click Apply to create the rules and allow access fr om the W AN to the SonicW ALL SSL VPN appliance on the DMZ. Service HTTPS Server IP Ad[...]

  • Page 38

    SonicWALL SSL VPN 4000 Getting Started Guide Page 37 If you are allowing HTTP access to the SonicW ALL SSL VPN appliance, create a public server access rule for HTTP: 1. In the Firewall > Access Rules page, click . 2. In the Welcome to the Network Acces s Rules Wiza rd p age, click Next . 3. In the Step 1: Access Rule T ype page, select Public S[...]

  • Page 39

    Page 38 6. In the Step 4: Access Rule Source Interface and Address p age, perform the following selections and click Next : Interface DMZ IP Address Begin The X0 IP address of the SonicWALL SSL VPN appliance within your DMZ range, for example 10.1.1.200 . IP Address End The X0 IP address of the SonicWALL SSL VPN appliance, the same as above, for ex[...]

  • Page 40

    SonicWALL SSL VPN 4000 Getting Started Guide Page 39 7. In the Step 5: Access Rule Destina tion Interface and Address p age, perform th e following selections and click Next : 8. In the Step 6: Access Rule Time p age, leave Time Ac ti v e set to Always Active unless you want to limit when you want SSL V PN clients to have access to the LAN. 9. In t[...]

  • Page 41

    Page 40 Create access to the LAN for NetExtender: 1. In the Firewall > Access Rules page, click . 2. In the Welcome to the SonicW ALL Network Access Ru les page , click Next . 3. In the Step 1: Access Rule T ype page, select General Rule . Click Next . 4. In the Step 2: Access Rule Service page, select Any . Click Next . 5. In the Step 3: Access[...]

  • Page 42

    SonicWALL SSL VPN 4000 Getting Started Guide Page 41 Scenario B: Allowing WAN -> DMZ Connection in SonicOS Enhanced Follow this procedure if you are co nnecting your SonicW ALL SSL VPN 4000 to a SonicW ALL UTM appliance run ning SonicOS Enhanced . If your SonicW ALL UTM appliance is running SonicOS S t andard , refer to “Scenario A: Allowing W[...]

  • Page 43

    Page 42 5. In the Add Serv ice Group dia log box, create a se rvice group for HTTP and HTTPS: • Enter a name for the service. • Select both HTTP and HTTPS and click . • Click OK when both HTTP and HTTPS are in the right co lumn. 6. In the Step 2: Se rver Private Network Conf iguration pa ge, enter: Click Next . Server Name A name for your Son[...]

  • Page 44

    SonicWALL SSL VPN 4000 Getting Started Guide Page 43 7. In the Step 3: Server Public Informa tion page, either acc ept the default IP address or enter an IP address in your allowe d public IP range.  Note: The default IP address is the WAN IP address of your SonicWALL UTM appliance. If you accept this default, all H TTP and HTTPS traffic to this[...]

  • Page 45

    Page 44 Scenario B: Allowing DMZ -> LA N Conn ecti on in Soni cOS Enhanc ed When users have connecte d to the SSL VPN, they need to be able to connect to resources on the LAN. 1. In the administration interface, naviga te to the Network > Address Object s page. 2. At the bottom of the page, below th e Address Object s t able, click . 3. In th[...]

  • Page 46

    SonicWALL SSL VPN 4000 Getting Started Guide Page 45 Click OK to create the object. 6. In the middl e of the Network > Address Object s page, below the Ad dress Gr oup s table, click . 7. In the Add Address Object Group dialog box, create a group for the X0 interface IP address of your SonicW ALL SSL VPN 4000 a nd the NetExte nder IP range: • [...]

  • Page 47

    Page 46 10. In the Add Rule window , create a rule to allow the address gr oup you just created access to the LAN: Click OK to create the rule. Continue t o S tep Action Allow From Zone DMZ T o Zone LAN Service Any Source The address group you just created, such as SonicW ALL_SSL VPN_Group Destination Any Users Allowed All Schedule Always on Enable[...]

  • Page 48

    SonicWALL SSL VPN 4000 Getting Started Guide Page 47 Scenario C: SSL VPN on the LAN This section provides procedures to co nfigure your gateway appliance based on Scenario C. This section cont ains the following subsections: • “Scenario C: Connecting to the SonicW ALL UTM App liance” on p age 47 • “Scenario C: Configuring Y our Gateway to[...]

  • Page 49

    Page 48 Scenario C: Setting Public Ser v er Access in SonicOS St andar d 1. Select Wizards in the left naviga tio n bar . 2. Click the Network Access Rules Wizard option and press the Ne xt button. 3. Select Public Server Rule . 4. Enter a comment, such as “W AN to SSL VPN” to describe your connectio n. 5. Click the Next button to con tinue the[...]

  • Page 50

    SonicWALL SSL VPN 4000 Getting Started Guide Page 49 Scenario C: Setting Pub lic Serv er Access in SonicOS Enhanced 1. Select Wizards in the left navigation bar . 2. Click the Public Server Wizard option and press the Ne xt button. 3. Select Web Server from the Server T ype drop-d own menu. 4. Select HTTP and HTTPS checkboxes. 5. Click the Next but[...]

  • Page 51

    Page 50 T esting Y our SSL VPN Connection Now you have configured your Son icW ALL UTM appliance and SonicW ALL SSL VPN 4000 for se cure SSL VPN remote acce ss.This section provides instructions to verify your SSL VPN conn ectio n using a remote client on the W AN. V erifying a User Connection fr om the Internet 1. From a W AN connection outsid e o[...]

  • Page 52

    SonicWALL SSL VPN 4000 Getting Started Guide Page 51 4. Select NetExt ender from the lef t navigation bar . This will start th e NetExtender client installation. 5. Click the NetExtender button and complete th e client inst allation. When complete, the following message is displayed: 6. Ping a host on your corpor ate LAN to verify your SSL VPN remo[...]

  • Page 53

    Page 52 R e gistering Y our SonicWALL SSL VPN 4000 Befor e Y ou Re gister V erify that the time, DNS, and default r oute settings on your SonicW ALL SSL VPN are correct bef ore you regis ter your ap pliance. T o veri fy or configur e the time s ettings, navigate to the System > Time p age. T o verify o r configure the DNS settin g, navigate to t[...]

  • Page 54

    SonicWALL SSL VPN 4000 Getting Started Guide Page 53 3. On the System > Licenses page, click Activate, Upgrade , or Renew serv ic es . The License Man agement page is displayed. 4. If you have a mySonicW ALL.com account, enter yo ur mySonicW ALL.com user name and password into the fields and then click Submit . The display changes.[...]

  • Page 55

    Page 54 5. Enter a descriptive name for yo ur SonicW ALL SSL VPN in the Friendly Name field. 6. Under Product Survey , fill in the r equested information a nd then click Submit . Th e display changes to inf orm you th at your Sonic WALL SSL VPN 400 0 is regist er e d. 7. Click Continue . 8. In the L icense Mana gement page, you r latest licen se in[...]

  • Page 56

    SonicWALL SSL VPN 4000 Getting Started Guide Page 55 Configuring Dynamic DNS To begin using Dynamic DNS, you must first set up an account with one of the 4 free service providers listed below: • DynDNS.org • changeip.com • No-IP .com •y i . o r g It is possible to use multiple providers simult aneously. The re gistration process normally in[...]

  • Page 57

    Page 56 To configure Dynamic DNS on the SonicW ALL UTM ap pliance, perform these steps: 1. On the Network > Dynamic DNS page, click the Add button. The Add DDNS Profile window is displayed. 2. If Enable this DDN S Profile is selected, the profile is administratively en a bled, and the SonicW ALL UTM appliance t akes the actions defined in the On[...]

  • Page 58

    SonicWALL SSL VPN 4000 Getting Started Guide Page 57 7. Enter the fully qualified d omain nam e (FQDN) of the hostnam e you regist ered with dyndns.org. Make sure you provide the same hostname and domain as you configured. 8. Y ou may optionally select Enable Wildcard and/or configure an MX entry in the Mail Exchanger field. 9. Click the Advanced t[...]

  • Page 59

    Page 58 Configuring a Static IP Addr ess If you did not enable the SonicW ALL UTM appliance DHCP server , you must configure each computer with a st atic IP address from your LAN or WLAN IP address range. After the SonicW ALL SSL VPN 4000 has rest arted, follo w the step s below for configuring your network client s running any of the following Mic[...]

  • Page 60

    SonicWALL SSL VPN 4000 Getting Started Guide Page 59 Windows NT 1. From th e Star t menu, highlight Settings and then select Control Panel . 2. Open Network . 3. Double-click TCP/IP in the TCP/IP Properties window . 4. Select Specify an IP Address . 5. T ype an IP address from your LAN IP range in the IP Address field. 6. T ype the appropriate subn[...]

  • Page 61

    Page 60 Mounting Guidelines The SonicW ALL SSL VPN 4000 is designed to be mounted in a standar d 19-inch rack mount cabinet. The following condi tions are required for proper inst allation: • Use the mounting hardwar e recommended by the rack manufacturer and en sure that the rack is adequate for the application. Son i cW AL L includes a rack mou[...]

  • Page 62

    SonicWALL SSL VPN 4000 Getting Started Guide Page 61 Glossary of Net wor king T erms ActiveX - A technology that allows the sharing of applications and data across the W eb. For example, Active X allows you to view Microsoft W ord and Adobe Acrobat documents within the Internet Explorer W eb browser wit hout downloading the files and launching t he[...]

  • Page 63

    Page 62 SSL VPN - Secure Socket Layer Virtual Private Networking. A secured p rivate communications network usually used within a company , or by several different companies or organizations, communicating over a public network. SSL technology is used either for tunneling the entire network stack, or for securing what is essentially a Web proxy . S[...]

  • Page 64

    SonicWALL SSL VPN 4000 Getting Started Guide Page 63 SonicWALL SSL VPN 4000 Appliance Re gulatory Sta tement and Saf ety Instr uctions Detailed regulatory info rmation can be found in the electronic file, “ SonicW ALL_SSL-VPN_Regulatory_St atement.pd f ,” located on the SonicW ALL Resource CD provided with the unit or on the SonicW ALL Web site[...]

  • Page 65

    Page 64 Copyright Notice © 2008 SonicW ALL, Inc. All rights reserved . Under the copyright laws, this manual or the soft ware described within, can not be copied, in whole or p art, without the written consent of the manufactur er , except in the normal use of the sof tware to make a backu p copy . The same propriet ary and copyright notices must [...]

  • Page 66

    SonicWALL SSL VPN 4000 Getting Started Guide Page 65 Notes[...]

  • Page 67

    Page 66 Notes[...]

  • Page 68

    ©20 0 8 So n ic WA LL , In c . i s a r e gi s te re d tr a d em a rk o f S o ni c WAL L , I n c . O t h er p ro d uc t n a me s me nt i on e d he r ei n m ay b e tr a d em a rk s a n d /o r r e gi s te re d tr a d em a rk s o f th e ir re s p e c ti v e c om p a ni e s. Sp e c i c at i on s an d de s cr i p ti o ns su b j ec t t o c ha n ge w i[...]