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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sony ICS-SP30, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sony ICS-SP30 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Sony ICS-SP30. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Sony ICS-SP30 should contain:
- informations concerning technical data of Sony ICS-SP30
- name of the manufacturer and a year of construction of the Sony ICS-SP30 item
- rules of operation, control and maintenance of the Sony ICS-SP30 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sony ICS-SP30 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sony ICS-SP30, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sony service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sony ICS-SP30.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Sony ICS-SP30 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
20 Copyright 2007 – Enseo, Inc. 1 ICS-SP30 User Guide Enseo, Inc. 401 International Parkway Suite 100 Richardson, Texas 75081 www.Enseo.com[...]
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Page 2
20 Copyright 2007 – Enseo, Inc. 2 Introduction The ICS-SP30 is a professional tri-band tuner prov iding 8VSB, QAM and NTSC tuner function for internal connection to a line of Sony Professi onal L CD and Plasma displays. The ICS-SP30 includes support for Pro:Idi om™ decoding on lodging system s supporting this encryptio n technology. This docume[...]
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Page 3
20 Copyright 2007 – Enseo, Inc. 3 Hardware Setup Supplied Accessories (Images not to sc ale) ICS-SP30 Card HDMI Cable User Guide on CD-ROM Notes: Compatible Displays The ICS-SP30 card is compatible with the following Sony Displays: KLH-W26 KLH-W32 FWD- 40LX1 FWD- 32LX2 FWD- 40LX2 FWD- 50PX2[...]
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Page 4
20 Copyright 2007 – Enseo, Inc. 4 Setting Up the ICS-SP30 / Making Connections The ICS-SP30 is designed to function wi th Sony Professi onal LCD and Plasma display s whi ch may differ in input types and connection configuratio n. For que stions on connections and specifications on specific Sony di splays, consult www.sony.com/su pport. Installing[...]
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Page 5
20 Copyright 2007 – Enseo, Inc. 5 Menus / Configuration Stand Alone vs. Lodging Mode The ICS-SP30 is designed to operate in a Pa y-Per-View environm ent, conn ected to a lodging system that uses protocols and comman ds to co ntrol the display and tuner. The ICS-SP30 may also be able to operate in a Stand Alone mode to pr ovide basic TV tuning fo [...]
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Page 6
Setup Menu Channel Options The ICS-SP30 supports analog an d digital channels from cabl e or over-the-air so urces. Note: Air – To receive over-the-air channels, an antenna and additio nal equipment may be required Cable – Digital cable ch annels may not be accessib le if conditional access or subscriptions a re required 20 Copyright 2007 – E[...]
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Page 7
Digital Channel Search Used to search for digital channel s avai lable. Note, these ch annels will not be automatically entered into the channel li neup. Digital channel s require entry managem ent on the Edit Channel List menu. Edit Channel List This submenu allows for manual a dd, delete and management functions of ch annels. Channel Using remote[...]
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Page 8
Analog Type Selection The options for an analog channel in clu de a customized Label for the channel, Addition of a thumbnail logo for the channel and sele ction of audio/video options for the channel. d Digital Type Selection 20 Copyright 2007 – Enseo, Inc. 8 The options for a digital channel include: Browse Digital Channels Access to see availa[...]
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Page 9
Switch-On Options This menu provides options for setting up default setti ngs for when the display first turns on. These settings are particularly useful in a lodging environment to be sure the display starts on the barker channel and at a pre-defined vol ume setting. Channel Enter the channel that you would like the display to tune to whe n it tur[...]
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Page 10
Show Volume Indicator This menu item is a Yes/No selection for wheth er a vi sual representation on the volume adjustment should be shown on the screen when the user u ses the volume up or down on the remote. Use 3-Digit Entry This menu item is a Yes/No selection for su pport of 3-digit num bers for chann els over 99 and digital channels that may u[...]
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Page 11
ESP (Energy Savings Protection) This menu item allow for a setting of a defaul t time off to protect ag ainst a TV bei ng left on when a guest leaves a room without turning off the TV. The mode can b e set On or Off, and the hours of inactivity until it tu rns itself off can be 1 to 9 hours. Source Menu Item This menu item is a Yes/No selection and[...]
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Page 12
Restore User Setting This setting allows for the selection of allowi ng user settings for CC to be stored betwe en power cycles, or to always use a default se tting on power on. Selec t YES to override the previous user CC setting on power on, or sele ct NO to allow the pre vious user setting to be used on the next power on. Captioning This setting[...]
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Page 13
Default Limits This section allow for various d efault values to be set for the tuner. Enable V-Chip This setting is a YES/NO selection. By setting YES, th e default V-Chip settings will be active when the ICS- SP30 starts up. Selecting NO disables the V-Chip settings. Select TV Ratings This matrix allows for allowing or restri cting vario us setti[...]
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Page 14
Change Access Code The V-Chip Access Code can be set through the set up process u sing this function. Service Menu The HD tuner is an advanced media device with the ability of communicating through an RF network to maintain updat ed firmware and control. The features out lined below are advanced functions designed for a n in tegrated RF system. Thi[...]
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Page 15
20 Copyright 2007 – Enseo, Inc. 15 Doing so while firmware is being downloaded and upgraded o n the device could damage the unit and make it unusable. If the firmware update was initiated by mistake, it will time out after 3 to 5 minutes. Restore Factory Settings This function allows the tuner to be reset to the factory settings. Ch anges, channe[...]
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Page 16
USER MENU User menus are accessed using eith er the lodging remote provided in the hotel room, or the remote supplied with the di splay. The se menus are available to users to enjoy the features of the tuner and display. Only a few control functi ons are available through the user m enus. Captioning This feature allows the selection of OFF / ON and[...]
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Page 17
Secondary Audio Programming (SAP) This menu item allows the user the option of turning on SAP audio if available. Source If made user-accessible from the Setup Menu, the user will have the ability to select availabl e inputs on the display for use of attached media device s. If this feature is not ena bled on the Setup menu, this item will not be v[...]
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Page 18
20 Copyright 2007 – Enseo, Inc. 18 OPERATION General Operation The HD tuner is an advanced HDTV and NTSC TV tuner with features that support lodgin g systems and stand-alo ne o peration. Lodging Mode The tuner will automatically function in a lodgi ng mode when attached to a compatible PPV system. The tuner will communicate with lodging system, i[...]
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Page 19
20 Copyright 2007 – Enseo, Inc. 19 TROUBLESHOOTING Troubleshooting The Display and/or Tuner Do Not Res pond to Remote Possible Remedies - Check that the display has power attached - Check that the Communication Cable is co rrectly attached to the PPV control box. My Display Does Not Respond to T he Remote or Button on the Display Possible Remedie[...]
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Page 20
20 Copyright 2007 – Enseo, Inc. 20 Product Specification ICS-SP30 Specification s DETAILS COMMENTS 6.26"x11.5"x1.1" 12.5 W atts T y pical Internal power QAM/8VSB NTSC Pro:Idiom One One 3.5mm m ini-j ack with special cable W ith HDCP S/PDIF One 3.5m m m ini-j ack with special cable Risk Assess m ent based on IEC60950 Card uses inter[...]