Sony PCG-SR27K Primary manual

Conf idential PCG-SR27/SR27K US Model Canadian Model SERVICE MANUAL NOTEBOOK COMPUTER 9-872-215-11 Illust : PCG-SR27K S400[...]

— 2 — PCG-SR27/SR27K (UC) Inf ormation in this document is subject to change without notice. Sony and V AIO are trademarks of Sony . Intel logo and Intel Inside logo are registered trademarks of Intel Corporation. Pentium MMX is a trademark of Intel Corporation. Microsoft, MS-DOS, W indows, the W indows 95 and W indows 98 logo are trademarks of[...]

— 3 — T ABLE OF CONTENTS CHAPTER 1. REMO V AL 1-1. Flowchart ......................................................................... 1-1 1-2. Main Electrical Parts Location Diagram ......................... 1-1 1-3. Removal ........................................................................... 1-2 1. Keyboard Unit, Parm Assy ............[...]

1-1 PCG-SR27/SR27K (UC) Conf idential CHAPTER 1. REMO V AL 1-1. Flowc har t • P XX means pages that appears in this manual. • Remember that hard disk drives are easily damaged by vibration. Always handle with care. 1-2. Main Electrical P ar ts Location Diagram TOUCH PAD SPEAKER (R) V/L RECHARGEABLE BATTERY DISPLAY ASSY HOUSING (BEZEL) ASSY P1-6[...]

1-2 PCG-SR27/SR27K (UC) Confidential 1-3. Remo val 1. Ke yboard Unit, P arm Assy 2. T ouch pad, Speaker (R), SWX-61 Boar d A B Latch (K ey) Clip or the like 5 3 2 8 Housing (Parm Rest) Assy 7 FFC (MBX-34-SWX-55) 1 Lock Ace (M2X6) (X7) (Silver) 4 0 Keyboard Unit 6 Claw Claw 9 qd Escutcheon (Pad) qf Touch Pad ql Housing (Parm Rest) Assy Jog Window a [...]

1-3 PCG-SR27/SR27K (UC) Conf idential 3. HDD 4. Speaker (L), IFX-125 Board 1 Lock Ace (M2X3.5) (Gold) 3 Screw (M3X4) (X2) (Gold) 8 HDD 5 Screw (M3X4) (X2) (Gold) 4 Bracket (B) 6 Bracket (F) 2 7 FPC (HDD) 1 Lock Ace (M2X3.5) (X2) (Gold) 4 FFC (MBX-34-IFX-109) 7 Lock Ace (M2X3.5) (X2) (Gold) 8 Shield MS 5 IFX-125 Board 3 2 9 Speaker Holder qa Duct (L[...]

1-4 PCG-SR27/SR27K (UC) Confidential 5. Frame Assy , DC Fan, Cooling 6. Main Board Assy 1 Blind, Screw (X2) 5 Frame Assy a b a b 8 Heatsink NT2 q; DC Fan 2 Lock Ace (M2X6) (Silver) qd Lock Ace (M2X3.5) (X4) (Gold) 6 +BTP 2X6 (X2) (Black) 7 Lock Ace (M2X3.5) (Gold) qa Lock Ace (M2X3.5) (Gold) qs Escutcheon (LB) qf Cooling (1) qg Bushing (FAN) 4 Claw[...]

1-5 PCG-SR27/SR27K (UC) Conf idential 7. MBX-44 Board, IFX-124 Board, DDC-3 Board, V/L Rechar g eable Battery 8. CNX-107 Board B C A A Order of releasing the SO-DIMM A → C qd MBX-44 Board 2 IFX-124 Board 3 Insulator IFX-108 7 DDC-3 Board 8 Insulator (MBX) 6 Insulator DDC-2 9 Nut M2 4 Hex Screw (MBX) (Silver) q; Hex Screw (MBX) (Silver) Memory Mod[...]

1-6 PCG-SR27/SR27K (UC) Confidential 9. Display Assy 4 Lock Ace (M2.6X4) (X2) (Silver) 6 3 Lock Ace (M2.6X4) (Silver) 2 Lock Ace (M2X3.5) (Gold) 7 Display Assy 1 5 Plate[...]

1-7 PCG-SR27/SR27K (UC) Conf idential (END) 10. LCD Section – Made by TS – 1. Housing (Bezel) Assy 2. Microphone, LCD Assy , Inverter Unit, ANL-24 Board 2 Lock Ace (M2X4) (X2) (Silver) 4 Lock Ace (M2X4) (X2) (Silver) 7 Lock Ace (M2X4) (Silver) 9 Screw Blind q; Lock Ace (M2X4) (Silver) 8 Cover (L) qa Cover (R) 6 Screw Blind 3 Screw Blind (X2) 5 [...]

2-1 PCG-SR27/SR27K (UC) Conf idential CHAPTER 2. SELF DIA GNOSTICS Please confirm “ Self Diagnostics ” method which will be informed you with distribution of “ Self Diagnostics ” software. A TTENTION (END)[...]

PCG-SR27/SR27K (UC) Confidential (END) 3-2 3-1 CHAPTER 3. BLOCK DIA GRAM Pentium III LCD 10.4” PIIX4E Temp sensor Memor y Stick Power Supply H8 Clock Gen TouchPad JOG Dial Keyboard Battery MIC Phone USB LED µ DIMM (2slot) LCD CN User I/F UNIT INT CN Large IC Internal MIC Inverte r CPU core Power Supply MS CN BIOS (Onboard) Mother PWB LCD unit Co[...]

PCG-SR27/SR27K (UC) Confidential (END) 4-2 4-1 CHAPTER 4. FRAME HARNESS DIA GRAM PALM TOUCH PAD MEMORY STICK JOG DIAL S2701 POWER SWITCH CNX-107 BOARD (SIDE A) SWX-61 BOARD (SIDE A) MBX-44 BOARD (SIDE A) IFX-125 BOARD (SIDE A) IFX-124 BOARD (SIDE A) DDC-3 BOARD (SIDE A) CN2101 (CN2203) NC 1 10 DC FAN CN5002 MODULER JACK 1 2 CN1955 SPEAKER CN3151 CN[...]

5-1 CHAPTER 5. EXPLODED VIEWS AND P ARTS LIST NO TE: • The mechanical par ts with no ref erence number in the exploded vie ws are not supplied. • Items marked “ * ” are not stoc ked since they are seldom required f or routine service. Some delay should be anticipated when ordering these items. • When two or more parts are shown in paralle[...]

5-2 Confidential PCG-SR27/SR27K (UC) Ref.No. Part No. Description Ref.No. Part No. Description 5-1. Main Section * 1 4-646-973-02 DUCT (L) 2 1-529-660-21 SPEAKER, (2.0CM) 4 4-644-492-31 ACE (M2), LOCK 5 4-644-492-51 ACE (M2), LOCK 6 X-4622-725-2 ESCUTCHEON (LF) ASSY 8 4-650-469-01 FOOT 9 X-4623-153-1 HOUSING (BOTTOM) ASSY 10 4-650-608-01 LID (HEAT)[...]

Confidential PCG-SR27/SR27K (UC) 5-3 5-4 104 112 1 2 83 96 100 5 5 4 5 77 6 76 102 8 9 10 Included in 9 Included in 57 14 15 89 16 59 18 19 20 94 5 15 21 22 23 24 25 25 5 5 26 27 111 28 31 32 34 98 99 35 36 83 35 80 39 68 40 41 42 43 45 46 5 47 5 33 97 49 52 51 95 5 53 79 74 73 78 4 85 62 57 92 58 48 82 60 15 93 62 61 63 29 63 103 71 75 64 65 66 29[...]

Confidential PCG-SR27/SR27K (UC) Ref.No. Part No. Description Ref.No. Part No. Description 5-2. LCD Section – Made by TS – 5-5 5-6 The components identified by mark 0 or dotted line with mark 0 are critical for safety . Replace only with part number specified. Les composants identifi é s par une marque 0 sont critiques pour la s é curit é . [...]

VA I O ® Notebook Quic k Star t PCG-SR27/PCG-SR27K[...]

3 Contents 1 Welcome .......................................................... 5 Features .......................................................................................... 5 Unpacking Your Notebook .............................................................. 6 Notes on Use ................................................................[...]

VA I O ® Notebook Quick Star t 4 6 Troubleshooting ........................................... 51 Troubleshooting Your Notebook ................................................... 51 Troubleshooting the LCD Screen .................................................. 55 Troubleshooting the Mouse and Touchpad ................................... 56 Tro[...]

5 We l c o m e Congratulations on y our purchase of the Sony V AIO ® notebook. Sony has combined leading-edge technolog y in audio , video , computing, and communications to pro vide you with state-of-the-ar t personal computing. Features ❑ Exceptional perf ormance — Y our notebook includes a fast lo w v oltage Mobile Intel ® Pentium ® III p[...]

VA I O ® Notebook Quick Star t 6 Unpac king Y our Notebook Documents ❑ VA I O ® Note book Quick Start — Contains information on unpacking and setting up your notebook, the features of your notebook, the applications included with your system, and ho w to contact software vendors and solv e common problems. ❑ The Microsoft ® Wi n d ow s ® [...]

Notes on Use 7 Reco ver y CDs ❑ A pplication Recovery CD(s) — Enables you to reinstall indi vidual applications if they become corrupted or erased. ❑ Driv er Recov ery CD(s) — Enables you to reinstall indi vidual device dri vers. Use it to restore corrupted or erased de vice driv ers. ❑ System Recovery CD(s) — Enables you to format the [...]

VA I O ® Notebook Quick Star t 8 ❑ Lighting — Choose a location where windo ws and lights do not create glare or reflection on the display . Use indirect lighting to a v oid bright spots on the display . Y ou can also purchase accessories for your display that help reduce glare. Proper lighting adds to your comfort and work ef fectiv eness. ?[...]

Notes on Use 9 ❑ Do not place electronic equipment near your notebook. The notebook’ s electromagnetic f ield may cause a malfunction. ❑ Provide adequate air circulation to pre vent internal heat b uild-up. Do not place your notebook on porous surfaces such as rugs or blank ets, or near materials such as curtains or draperies that may block i[...]

VA I O ® Notebook Quick Star t 10 Cleaning Y our Notebook ❑ Make sure to disconnect the A C adapter before cleaning the notebook. ❑ A v oid rubbing the LCD screen as this can damage the screen. Use a soft, dry cloth to wipe the LCD screen. ❑ Clean the notebook with a soft cloth lightly moistened with a mild deterg ent solution. Do not use an[...]

11 Setting Up Y our V AIO ® Notebook This section describes the controls and connectors on your V AIO Notebook, how to connect y our notebook to a power source , and how to star t and shut do wn your notebook Locating Contr ols and Connectors Front 1 Power Indicator 8 Microphone 2 Battery Indicator 9 LCD Screen 3 MG Memor y Stick ® Indicator 10 K[...]

VA I O ® Notebook Quick Star t 12 Back 1 Battery Connector Left 1 DC In Port 2A i r V e n t 3 VGA Adapter Port (For Connecting an External Display) 4 USB Port 5 Memory Stick ® Media Slot 6 Memory Stick Eject Button[...]

Locating Controls and Connectors 13 Right 1 Headphone Jack 2 Microphone/ Line In Jack 3 Jog Dial™ Control 4 PC Card Eject Button 5 PC Card Slot 6i . L I N K ®* (IEEE1394) S400 Port * i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The i.LINK connection may v ary , depending on the software ap[...]

VA I O ® Notebook Quick Star t 14 Connecting a P ower Sour ce Y ou can use either A C power or a rechar geable battery pack as a power source. Using the A C Adapter 1 Plug the cable attached to the A C adapter into the DC In port on the notebook. 2 Plug one end of the po wer cord into the A C adapter . 3 Plug the other end of the po wer cord into [...]

Connecting a P ower Source 15 Using Battery P ower Y ou can use a battery pack as a source of powe r . The battery pack that comes with your notebook is not fully charged at the time of purchase. F ollow the steps belo w to insert and charge the battery pack. T o Insert the Battery Pack Y ou can insert or remov e the battery pack without turning of[...]

VA I O ® Notebook Quick Star t 16 T o Charge the Battery Pack 1 Connect the A C adapter to the notebook. 2 Insert the battery pack. The notebook automatically charges the battery (the battery indicator light flashes in a double-blink pattern as the battery charges). When the battery is 85% full, the battery indicator light turns of f. This process[...]

Connecting a P ower Source 17 T o Remove the Battery Pack Y ou can insert or remov e the battery pack without turning of f the notebook when your notebook is connected to the A C adapter . Before inserting or removing a battery pack, close the cov er . 1 T urn off the notebook and close the co ver . 2 Slide the lock le ver to the UNLOCK position. 3[...]

VA I O ® Notebook Quick Star t 18 Hardware T emperature ❑ The A C adapter or the bottom panel of your notebook may become warm. This is the result of CPU operation and does not indicate a malfunction of the notebook. The actual temperature v a ries depending on the peripherals and software you are using and the length of time that the unit is in[...]

Connecting a P ower Source 19 ❑ K eep the battery pack in the notebook while it is directly connected to A C po wer . The battery pack continues to charge while you are using the notebook. ❑ If your battery le vel falls to less than 10%, you should either attach the A C adapter to recharge the battery or shut do wn your notebook and insert a fu[...]

VA I O ® Notebook Quick Star t 20 Star ting Y our Notebook 1 Slide the LCD lock le ver in the direction of the arro w , and lift the cover . 2 Slide the po wer switch to the right until the green power indicator turns on. 3 If necessary , adjust the brightness controls for the LCD display . T o decrease the brightness, press Fn+F5 and then the do [...]

Registering Y our Notebook 21 Registering Y our Notebook T ake advantage of Son y’ s commitment to quality customer support and receiv e these benefits b y registering your notebook: ❑ Sony Customer Support — T alk to a Support Representativ e to troubleshoot problems you may be ha ving with your notebook. ❑ Limited W arranty — Protect yo[...]

VA I O ® Notebook Quick Star t 22 Shutting Do wn Y our Notebook 1 Click the Start button on the W indo w s ® taskbar . 2 Click Shut Do wn at the bottom of the Start menu to display the Shut Down W indo w s dialog box. 3 From the drop-do wn list, select Shut Down. 4 Click OK. 5 W ait for your notebook to turn off automatically . Y our notebook is [...]

23 P o wer Sa ving Modes When y ou use a batter y as the source of power f or your notebook, y ou can take adv antage of pow er management settings to conser v e batter y lif e. In addition to the nor mal operating mode , which allows y ou to tur n off specific de vices, y our notebook has two distinct power sa ving modes: Standb y and Hiber nate. [...]

VA I O ® Notebook Quick Star t 24 Hibernate Mode The state of the system is sav ed on the hard dri ve and po wer is turned of f. The po wer indicator light is off in this mode. T o activate Hibernate mode T o activ ate Hibernate mode, press the key combination Fn+F12. T o return to normal mode T urn on the notebook by sliding the po wer switch for[...]

P ower Sa ving Modes 25 Notes on Using P ower Management ❑ If you f ind that an application exhibits une xpected behavior (such as reduced video quality) after returning from a po wer saving mode, you should close that application before your notebook enters a po wer saving mode. ❑ For maximum audio and video performance, use Po werPanel to sel[...]

VA I O ® Notebook Quick Star t 26[...]

27 About the Software on Y our Notebook Y our V AIO notebook is ready to help you work, pla y , lear n, and communicate as soon as y ou tur n it on. This section provides you the f ollowing: ❑ An ov erview of the v arious software that come with your notebook and the acti vities you can perform with your software ❑ Details on your Sony applicat[...]

VA I O ® Notebook Quick Star t 28 Ar cSoft ® PhotoPrinter ™ 2000 Pr o (Windo ws Me only) Ar cSoft, Inc. ArcSoft PhotoPrinter 2000 Pro is an easy-to-use, adv anced printing program that lets you quickly lay out multiple images in multiple sizes on a single sheet of paper . PhotoPrinter Pro of fers a wide selection of templates including landscap[...]

Ov er vie w 29 Media Bar ™ D VD Player Sony Electr onics Inc. Media Bar D VD Player is your ideal, high quality solution for D VD video playback. Y ou can re wind or fast-forw ard scenes from the D VD Player monitor as you would with any ordinary D VD player , to easily find the scene you want to vie w . T ypical D VD playback features are av ail[...]

VA I O ® Notebook Quick Star t 30 OpenMG™ Juk ebox Sony Electr onics Inc. OpenMG Jukebox software enables you to import digital audio f iles by do wnloading audio files from Electronic Music Distrib ution (EMD) services ov er digital networks, such as the Internet. Y ou can record audio CDs onto your hard drive in a v a riety of formats. Pictur [...]

Ov er vie w 31 Smart Connect (Windo ws 2000 only) Sony Electr onics Inc. Smart Connect allo ws you to use an i.LINK ® cable (optional) to connect your V AIO computer to another V AIO computer that supports Smart Connect. Y ou can then use one computer to copy , delete, and edit f iles on the other computer . Y ou can also print from a printer atta[...]

VA I O ® Notebook Quick Star t 32 Application, Driver , and System Recovery CDs Y our notebook comes with the following application, dri ver , and system recov ery CDs. (T o use your recovery CDs, see “ Using the Application Reco very CD(s) ” .) A pplication Recovery CD(s) Sony Electr onics Inc. This CD enables you to reinstall indi vidual app[...]

Application, Driver , and System Recov er y CDs 33 T o use the Application Recovery CD(s) 1 T urn on your notebook. If your notebook is already on, close all applications. 2 When the W indo ws desktop appears, insert the Sony Application Reco very CD in the optical dri ve. The Application Recov ery utility loads automatically . 3 When the Applicati[...]

VA I O ® Notebook Quick Star t 34 Using the System Reco very CD(s) Y ou can use the System Recov ery CD(s) to reinstall the operating system and software titles that shipped with your notebook if the y become corrupted or erased. Y ou may not need to reinstall the entire contents of your hard driv e. If you experience a problem with your notebook,[...]

Application, Driver , and System Recov er y CDs 35 If your notebook does not start from the Recovery CD 1 Press the po wer button and hold it for more than four seconds to turn of f the notebook. 2 T urn on the notebook. When the Sony logo is displayed, press the F2 ke y . The BIOS setup menu screen appears. 3 Press the arro w keys to select the Ex[...]

VA I O ® Notebook Quick Star t 36 Software Suppor t Information Acrobat ® Reader , Adobe Photoshop Elements, (Adobe Systems, Inc.) America Online ® (America Online, Inc.) CompuServe ® 2000 (CompuSer ve Interactive Ser vices, Inc.) Netscape Communicator ® (Netscape Communications Corp.) Norton AntiVirus (Symantec Corporation) Web site http://ww[...]

Software Suppor t Inf or mation 37 PhotoPrinter ™ 2000 Pro (ArcSoft, Inc.) Quicken ® 2001 Basic(Intuit Inc.) Real Jukebox (Real Networks) Windows ® 2000 Operating System, Windows ® Millennium Edition Operating System, Internet Explorer , W ord 2002 (Microsoft Corporation) Sony Service Center For the Son y Service Center nearest you, call 1-888[...]

VA I O ® Notebook Quick Star t 38[...]

39 Getting Help Sony pro vides sev eral suppor t options f or your V AIO Notebook. If you ha v e questions about your notebook or the preinstalled softw are, ref er to the f ollowing sources f or ans wers, in the order listed: 1V A I O ® Notebook User Guide This is the online User Guide you are currently utilizing; it contains information on produ[...]

VA I O ® Notebook Quick Star t 40 V AIO Suppor t Agent V AIO Support Agent helps you repair your o wn software problems without the assistance of a support analyst. V AIO Support Agent's advanced diagnostic technology identif ies and tracks characteristics of your software applications and basic network settings. These diagnostics protect and[...]

V AIO Suppor t Agent 41 T o use the Quick Fix W izard, follo w these steps: 1 From the V AIO Support Agent main windo w , click the Quick Fix W izard b utton. The W elcome window appears. 2 Click Next. The “ Quick Fix W izard: Begin V AIO Support Agent Diagnostics ” dialog box appears. 3 Select the “ Diagnose and f ix my software ” option. [...]

VA I O ® Notebook Quick Star t 42 Using Common Solutions Common Solutions of fers automated, One-Click Fixes to repair common software problems. These solutions can inte grate information such as knowledge base articles and Frequently Asked Questions (F A Qs). Y ou can run One-Click Fixes directly from V AIO Support Agent or from a W eb bro wser .[...]

V AIO Suppor t Agent 43 4 Select the appropriate SupportAction from the list. 5 Click Run or double-click the desired SupportAction. The a v ailable SupportActions are sho wn in bold type. Common Solutions dialog bo x (2nd level) ✍ Y ou cannot undo One-Click Fixes.[...]

VA I O ® Notebook Quick Star t 44 Using Suppor t Central The Support Central feature uses Internet resources to help you fix your softw are. Support Central searches the Internet for answers to your questions, additional information from kno wledge base systems, and the latest software updates for your protected software. Support Central also lets[...]

V AIO Suppor t Agent 45 ✍ Support Central retains your registration information, so you are only required to register once. If you log on to your notebook with a different user name or have recovered your system using the System Recovery CDs, Support Central may require you to register again. Support Central: Registration page[...]

VA I O ® Notebook Quick Star t 46 When you log on to Support Central, the Current Issues page displays, enabling you to continue working on your open issues or to close them if you are f inished. Support Central has a tracking feature that stores your current issues, enabling you to return and work on them later . Support Central: Current Issues p[...]

V AIO Suppor t Agent 47 If you log on to Support Central with a ne w issue, or if you do not have an y open issues, the Support W izard appears. Y ou can begin searching on the ne w issues. About A utomatic Updates The V AIO Support Agent is dormant as a background process. Every 24 hours, the Agent self-acti vates to contact the Son y Support Serv[...]

VA I O ® Notebook Quick Star t 48 Y ou can choose from four response options: ❑ Gi ve the Agent your permission to contact the Sony Support Serv er for any updates or fix es that are av ailable specifically for your notebook. The Agent continues to prompt you for your permission to retrie ve updates. ❑ Gi ve the Agent your permission to contac[...]

V AIO Suppor t Agent 49 V AIO Support Agent Properties T o control the V AIO Support Agent automatic update feature, follo w these steps: 1 In the V AIO Support Agent main screen, select T ools, then select Properties. The V AIO Support Agent Properties dialog box appears. 2 Select one of three options to customize the automatic update feature. 3 C[...]

VA I O ® Notebook Quick Star t 50[...]

51 T r oubleshooting This section describes how to solv e common problems y ou may encounter when using y our notebook. Since many prob lems hav e simple solutions, try these suggestions before y ou contact Sony PC Suppor t (http://www .sony .com/pcsuppor t). T r oubleshooting Y our Notebook (W indo ws Me only) When starting your notebook for the f[...]

VA I O ® Notebook Quick Star t 52 My notebook starts, but my system doesn’t start properly . ❑ When the internal backup battery is lo w on power , it may not start your system properly . The message “ Press <F1> to resume, <F2> to setup ” appears at the bottom of the screen. Follo w these steps: 1 Press F2. The BIOS Setup menu [...]

T roubleshooting Y our Notebook 53 7 Press the arro w keys to select “ Get Defa ult V alues ” and then press Enter . The message “ Load default conf iguration now? ” appears. 8 Select Y es, then press Enter . 9 Use the directional arro w ke ys to select “ Exit ” (Sav e Changes), and then press Enter . The message “ Sav e configuration[...]

VA I O ® Notebook Quick Star t 54 My notebook does not enter the power saving mode I selected. (Windows Me only) T o enable your notebook to enter the power sa ving mode you select, proceed as follo ws: 1 Click Start, point to Program, point to Accessories, point to System T ools, then click System Information. The Help and Support windo w appears[...]

T roubleshooting the LCD Screen 55 The sound of my notebook’ s fan is too loud. Use the Po werPanel utility to change the Thermal Control Strategy setting to Quiet. This setting slo ws down the CPU speed. See Po werPanel Help for more information. T r oubleshooting the LCD Screen My LCD screen is blank. ❑ V erify that the notebook is plugged in[...]

VA I O ® Notebook Quick Star t 56 T r oubleshooting the Mouse and T ouchpad My mouse does not work. ❑ If you are using an external mouse, v erify that the mouse is plugged into the mouse connector . See “ Connecting a Univ ersal Serial Bus (USB) Device ” for details. ❑ If you are using an optional Sony USB mouse PCGA-UMS1 series, v erify t[...]

T roubleshooting Driv es, PC Cards, and P eripheral De vices 57 T r oubleshooting Drives, PC Car ds, and P eripheral De vices My (optional) floppy disk drive can not write to a floppy disk. ❑ If the floppy disk is write-protected, disable the write-protect feature or use a floppy disk that is not write-protected. ❑ V erify that the floppy disk [...]

VA I O ® Notebook Quick Star t 58 ❑ Click Start, point to Settings, point to Control panel, then double-click System. The System Properties dialog box appears. ❑ Click the De vice Manager tab . ❑ V erify that the correct dri vers are installed properly . ❑ Do not use adhesi ve labels to identify the CD. The label may come of f while the di[...]

T roubleshooting Softw are 59 My PC card does not work. ❑ Make sure the PC card is compatible with Microsoft ® Wi n d ow s ® . ❑ Use the Sony Notebook Setup utility to disable de vices you are not currently using. ❑ If you are using two PC cards, use the Son y Notebook Setup utility to disable the de vices you are not currently using. T r o[...]

VA I O ® Notebook Quick Star t 60 T r oubleshooting the Modem My modem does not work. ❑ V erify that the phone line is plugged into the line jack. See “ Using a Phone Line ” for details. ❑ V erify that the phone line is working properly by plugging the line in an ordinary phone and listening for a dial tone. ❑ V erify that the phone numb[...]

T roubleshooting A udio 61 T r oubleshooting A udio My speakers have no sound. ❑ If the b uilt-in speakers are turned of f, press Fn+F3 or use the Jog Dial control to turn on the speakers. ❑ If the speaker v olume is turned to the minimum, press Fn+F4, then press or to increase the v o lume or you can use the Jog Dial control to control the v o[...]

VA I O ® Notebook Quick Star t 62 T r oubleshooting the Printer I cannot print. ❑ The default setting for the printer port mode is correct for most printers. If you cannot print, try changing the printer port mode. In Sony Notebook Setup, select the Printer tab . If the printer port mode is set to ECP , change it to bi-directional. If the printe[...]

63 Inde x A AC adapter 14, 17 AC power 14 air circulation 9 Application Recovery CD 32 B Batteries 18 battery pack 15, 18 charging 16 connector 12 indicator lights 11, 16 inserting 15 loading 15 power status 16 rechargeable 14 removing 17 battery power 14 brightness adjusting 20 built-in speaker 11 buttons Start 22 C charge status indicator light 1[...]

VA I O ® Notebook Quick Star t 64 indicator lights battery 11, 16 charge status 16 hard drive 11 power 11 Scroll Lock 11 inserting battery pack 15 interference 9 internal speaker See speakers K keyboard 11 L LCD 10 lock lever 20 troubleshooting 55 lever LCD 20 Liquid Crystal Display screen See LCD loading battery pack 15 M maintenance 8 Memory Sti[...]

Inde x 65 U Using Batteries 18 V VAIO Support Agent 40 ventilation 9 W Windows 53 Start button 22 taskbar 22[...]

[...]

VA I O ® Notebook Update Notice PCG-SR33 The follo wing information details the changes for the PCG-SR33 V AIO ® Note book and, where appli c able , replace s the informa tion pro vided in the Qu ick Start, Leg al/ Safe ty Info rmation , and an y othe r supplie d docum entatio n. 1) Th is text u pdat es certai n mode l fea tur es and spe cificati[...]

Reproduction in whole or in part without permission is prohibited. All rights reserved. Sony , V AIO, and the V A IO logo are trademarks of Sony . All other trademarks are trademarks of their respectiv e owners. http://www .sony .com/vaio Printed in USA © 2001 Sony Electronics Inc. 4-655-706-11[...]

Conf idential PCG-SR33 US Model Canadian Model SERVICE MANUAL NOTEBOOK COMPUTER Basic performances of PCG-SR33 are the same as those of PCG-SR27. Therefore, this manual describes the differences from PCG-SR27. Refer to the following manual that is already issued for repair and inspection. PCG-SR27/SR27K SER VICE MANU AL (9-872-215-11) Lineup : PCG-[...]

PCG-SR33 (UC) This manual and the constituent data ma y not be replicated, copied nor reprinted in whole or in par t without prior written author ization of Sony Corporation. — 2 — Sony Corporation 9-872-239-11 English 2001G1600-1 © 2001 Sony Corporation Published b y MNC IT Planning & Control Dept. [SNT] List of PCG-SR Series (As of July [...]

Conf idential PCG-SR33K SERVICE MANUAL NOTEBOOK COMPUTER Basic performances of PCG-SR33K are the same as those of PCG-SR27K. Therefore, this manual describes the dif ferences from PCG-SR27K. Refer to the following man ual that is already issued for repair and inspection. PCG-SR27/SR27K SER VICE MANU AL (9-872-215-11) Lineup : PCG-SR33K 9-872-297-01[...]

PCG-SR33K (AM) This manual and the constituent data ma y not be replicated, copied nor reprinted in whole or in par t without prior written author ization of Sony Corporation. — 2 — Sony Corporation 9-872-297-01 English 2001J1600-1 © 2001 Sony Corporation Published by Son y EMCS V AIO-GSC [SNT] List of PCG-SR Series (As of October , 2001) Mode[...]

— 30 — 9-872-215-11 PCG-SR27/SR27K (UC) This manual and the constituent data ma y not be replicated, copied nor reprinted in whole or in par t without prior written author ization of Sony Corporation. Sony Corporation English 2001F1600-1 © 2001 Sony Corporation Published by MNC IT Planning & Contr ol Dept. [SODP] List of PCG-SR Series (As [...]

Revision History Suffix Ver. Date Contents QM No. -01 Ver. 1 2001.10.15 First Edition Remarks [C o n fi dent i al ] - PCG (U C ) SR33K[...]