Sony PCGNV200 manual

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Table of contents for the manual

  • Page 1

    Welcome Congratulations on your purchase of this Sony VAIO ® computer, and welcome to the online VAIO ® Computer User Guide. This user guide provides detailed information on all aspects of using your new VAIO computer, from keyboard functions to preinstalled software programs. In the left navigation window, click the topics you want to learn more[...]

  • Page 2

    Powering Your Computer Your VAIO ® computer comes with a battery and an AC adapter. This chapter explains how to install and use these supplied accessories to power your computer. It also describes ways you can efficiently utilize the battery as a power source.  Using AC Power  Using the Battery  Conserving Battery Power Page 2[...]

  • Page 3

    Using AC Power The supplied battery is not charged when you receive your computer. To use your computer immediately, use the supplied AC adapter as the power source. While the computer uses AC power, it automatically charges the battery if it is inserted. See Using the Battery for more information on installing and using your battery.  Connectin[...]

  • Page 4

    Connecting the AC adapter To connect the AC adapter 1. Plug the cable attached to the AC adapter into the DC IN port on your computer. Connecting the AC Adapter to the Com puter 2. Plug one end of the power cord into the AC adapter, and plug the other end into an AC outlet. Use only the supplied AC adapter with your computer. Page 4[...]

  • Page 5

    Turning on the computer To turn on the computer 1. Slide the release lever to the right, and lift the cover while holding the bottom of the computer firmly. Opening the Com puter 2. Press the power button until the power indicator turns on. Turning on the Com puter If you hold the power button down, the computer turns off. 3. If necessary, adjust t[...]

  • Page 6

    Using the Battery A battery is an auxiliary power source you can use when your computer is not plugged into an AC outlet. Your computer may come equipped with one or two battery bays, depending on the model you purchased. If your computer comes with two battery bays, you can purchase a second rechargeable battery to extend your computing time. Rega[...]

  • Page 7

    Inserting a battery To insert a battery 1. Push the battery bay cover down to open it. The battery bay cover swings out but does not detach from the computer. Opening the Battery Bay 2. Slide the battery into the battery bay. If the computer is on, it automatically detects the battery. Inserting a Battery 3. Push the battery bay cover up until it c[...]

  • Page 8

    R emoving a battery If you are not using the computer for an extended period of time, remove the battery from the computer to avoid damaging the battery. You can remove the battery when the computer is on or off. If the computer is on, connect the AC adapter and exit a power saving mode before you remove the battery. To remove a battery 1. Push the[...]

  • Page 9

    Displaying battery information You can display the remaining battery charge on the Battery Information toolbar and/or the Battery Information window. To display the Battery Information toolbar 1. Right-click the center of the Windows ® taskbar. 2. Select Toolbars from the shortcut menu, and click Battery Information . The Battery Information toolb[...]

  • Page 10

    the battery.  Alarms tab — Displays the alarm settings, which notify you when the battery is fully charged or too low. You can change your computer's alarm settings on this window. Click Help in the lower right corner of the window for more information. The battery icons that appear on the Battery Information toolbar and the Battery Infor[...]

  • Page 11

    Charging a battery You will need to charge the battery if battery power drops below 10 percent or you have not used the battery for a long time. The lithium-ion battery supplied with your computer may be recharged at any time, whether you wait until the battery is completely or partially discharged. Charging a partially discharged battery does not [...]

  • Page 12

    Notes on batteries  Never leave the battery in temperatures above 140°F (60°C), such as under direct sunlight or in a car parked in the sun.  While the battery is in use or being discharged, the battery heats up. This is normal and is not cause for concern.  Keep the battery away from all sources of heat.  Keep the battery dry.  Do[...]

  • Page 13

    Frequently asked questions How do I know when the battery is charged? To determine the remaining battery charge, see Displaying battery information. When is the computer using AC power? When the computer is directly connected to the AC adapter, it uses AC power, even if a battery is installed. When should I recharge the battery?  When the batter[...]

  • Page 14

    Conserving Battery Power You may use the power saving modes and PowerPanel utility to conserve battery power. Conserving battery power may significantly extend your computing time, depending on how you use your computer.  Using power saving modes  Using PowerPanel utility  Frequently asked questions Page 14[...]

  • Page 15

    Using power saving modes In addition to the normal operating mode, which allows you to turn off specific devices, your computer has two distinct power saving modes: Standby and Hibernate. Use the Standby and Hibernate power saving modes to override a profile setting or initiate an immediate action.  Standby — Saves the state of the system and [...]

  • Page 16

    Using PowerPanel utility The PowerPanel utility enables you to select and customize a predefined power management profile to conserve battery life. The following table describes all the predefined power management profiles in PowerPanel. Your computer is set to Automatic Profile Selection by default. You can customize the settings for all the follo[...]

  • Page 17

    Do not choose the Automatic Profile Selection when connected to AC power. To select a profile 1. Right-click the CPU icon on the Windows taskbar. 2. Select Profiles , and click the profile on the shortcut menu. The profile settings are implemented instantly. See Using PowerPanel utility for descriptions of available profiles. When you use the batte[...]

  • Page 18

    HDD Standby Timer Controls the time it takes the system to switch the hard disk drive to Standby mode when the system is idle. This setting only turns off power to the hard disk drive. i.LINK Port Controls the power supply to the i.LINK ® port. You can disable power to the i.LINK port to conserve power. Memory Stick Port Power-saving Controls the [...]

  • Page 19

    Frequently asked questions Can my computer enter Hibernate mode while using battery power? Your computer can enter Hibernate mode while using battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode at all. If you are using a program that prevents the system from entering Hibernate mode, save [...]

  • Page 20

    Internet and Network Connections  Internet Connections  Network Connections  Connecting Another VAIO Computer Page 20[...]

  • Page 21

    Internet Connections This section describes the basic steps for setting up your dial-up or Ethernet connection to the Internet. The New Connection Wizard guides you through the process of connecting to the Internet and choosing an Internet service provider (ISP) or setting up an existing account. When you connect to the Internet, you can register y[...]

  • Page 22

    Setting up a dial-up Internet connection Before you can connect to the Internet, you need to connect your computer to a telephone line via a telephone cable (not supplied). Once you have set up your telephone cable, you're ready to connect to the Internet. To connect a telephone cable 1. Locate the Modem jack on your computer. For location inf[...]

  • Page 23

    Setting up an Ethernet Internet connection Your computer accommodates both 10BASE-T and 100BASE-TX Ethernet connections, with data transfer speeds of between 10 and 100 Mbps, depending on the line conditions and Ethernet cable. To connect an Ethernet cable 1. Locate the Ethernet port on your computer. For location information, see Locating Ports an[...]

  • Page 24

    Customizing your Internet connection The Internet Properties dialog box enables you to change the way you view the Internet. You can change your home page, fonts, language, and colors. You can also regulate content and set your browsing preferences. To open the Internet Properties dialog box 1. Click Start on the Windows ® taskbar, and then Contro[...]

  • Page 25

    Frequently asked questions Why doesn't my modem work?  Make sure the telephone cable is securely plugged into the Modem jack and the wall jack. See To connect a telephone cable for more information.  Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone.  Make sure the telephone[...]

  • Page 26

    Network Connections With a Sony computer, you can easily set up or connect to a variety of networks. The New Connection Wizard and Network Setup Wizard make it easy to gain access to remote and local area networks (LANs) using wireless, Ethernet, or dial-up connections. For more information about networking, click Start , Help and Support , and the[...]

  • Page 27

    Using Ethernet and dial-up connections Local area networks (LANs) comprise a group of computers and associated devices within a small geographic area, such as a home or office building. For setting up LANs, Ethernet is a widely installed technology. Your computer accommodates both 10BASE-T and 100BASE-TX Ethernet connections, with data transfer spe[...]

  • Page 28

    1. Connect an Ethernet or telephone cable to your computer. See To connect an Ethernet cable and Setting up a dial-up Internet connection for more information. 2. From the Start menu, point to All Programs , Accessories , Communications , and click New Connection Wizard . 3. Click Next . If you are prompted to the Local Information dialog box, foll[...]

  • Page 29

    Using wireless LAN connections A wireless local area network (LAN) is a network in which you can connect to a LAN through a wireless (radio) connection. You can opt to purchase a Sony Wireless LAN Access Point to set up a LAN. The wireless LAN access point is designed for building a wireless LAN environment. Because a wireless LAN configuration req[...]

  • Page 30

    5. Select a network from the Available networks list box. 6. Type the network key of the available network in the Network key box. See your network administrator for this information. 7. Click Connect . To set up a wireless network 1. Move the Wireless LAN switch to ON or insert a Wireless LAN PC Card into the PC Card slot. See Inserting PC Cards f[...]

  • Page 31

    7. Click to select the Network Authentication (Shared mode) check box. 8. Click to cancel the The key is provided for me automatically check box. 9. Type between 5 and 13 ASCII characters or 10 to 26 hexadecimal characters in the Network key box. 10. Click OK . Your new network name appears in the Preferred networks list box. To set up a computer-t[...]

  • Page 32

    1. Double-click the Safely Remove Hardware icon on the taskbar. The Safely Remove Hardware window appears. 2. Select the appropriate device name in the Hardware devices window, if it is not already selected , and click Stop . The Stop a Hardware device window appears. 3. Make sure the appropriate device name is selected, and click OK . A message ap[...]

  • Page 33

    Checking your network connection status Whether you have a wireless, Ethernet, or dial-up connection, you can check the status of that connection by double-clicking the Wireless Network Connection icon on your taskbar. The Wireless Network Connection Status window appears. Wireless Network Connection Status Window Page 33[...]

  • Page 34

    Frequently asked questions Why can't my computer connect to a wireless LAN access point?  Connection availability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using.  Make sure the Wireless LAN switch on the computer is in the ON position or t[...]

  • Page 35

    3. Check the connection status.  Change the access point channel. See your access point instructions for more information. Can I connect to a IEEE 802.11a device? Computers with built-in wireless LAN support the IEEE 802.11b standard only. Devices connecting to a wireless LAN using the IEEE 802.11a standard cannot connect to devices using the IE[...]

  • Page 36

    Connecting Another VAIO Computer The preinstalled Microsoft ® Windows ® XP operating system enables you to connect a compatible i.LINK ® 1 cable (not supplied) between your VAIO computer and another compatible computer.  Connecting VAIO computers  Disconnecting VAIO computers  Frequently asked questions 1 i.LI N K is a trademark of Sony[...]

  • Page 37

    Connecting VAIO computers When you connect two VAIO computers, you can use one computer to edit, copy, or delete files on the other computer. You can also print from a printer attached to either computer. To connect VAIO computers 1. Plug one end of the i.LINK cable into the i.LINK port on each computer. 2. Click Start on the Windows ® taskbar, an[...]

  • Page 38

    Disconnecting VAIO computers You can disconnect two VAIO ® computers when the computers are on or off. To disconnect VAIO computers when the computers are on 1. Close all open files that are shared with the connected computers. 2. Unplug the i.LINK ® cable from the i.LINK port on each computer. To disconnect VAIO computers when the computers are [...]

  • Page 39

    Frequently asked questions Why can't I establish a connection between two VAIO computers?  Your computer may not recognize an i.LINK 1 connection if the i.LINK cable is not plugged securely into the i.LINK ports. Disconnect the i.LINK cable and securely reconnect it to both computers. If neither computer responds after a few moments, restar[...]

  • Page 40

    CDs and DVDs Your computer may come with an optical drive, depending on the model you purchased. If you purchased your VAIO ® computer with an optical drive, you can use the drive to play or copy 1 files to CDs or DVDs.  Inserting and Ejecting CDs or DVDs  Copying and Playing CDs  Copying and Playing DVDs 1 O nly the DV D-RW drive c an c [...]

  • Page 41

    Inserting and Ejecting CDs or DVDs Avoid using adhesive labels to identify your CDs or DVDs. Adhesive labels may damage the optical drive if they come off while the disc is in the drive. To insert a CD or DVD 1. Turn on the computer or exit a power saving mode (Standby or Hibernate) if one is active. For more information on power saving modes, see [...]

  • Page 42

    4. Lift the disc from the drive. 5. Push the drive tray gently to close it. Page 42[...]

  • Page 43

    Copying and Playing CDs You can use the optical drive installed in your computer to play CDs and copy files to CD-Rs and CD-RWs.  Playing CDs  Copying files to a CD-RW or CD-R  Frequently asked questions Do not remove the optical drive when the computer is in a power saving mode (Standby or Hibernate). Doing so may cause the computer to ma[...]

  • Page 44

    Playing CDs Before you play an audio CD, you may need to enable your computer's audio feature. To enable the audio feature 1. Click Start on the Windows ® taskbar, click Control Panel , Performance and Maintenance , and System . The System Properties window appears. 2. Select the Hardware tab, and click Device Manager in the Device Manager bo[...]

  • Page 45

    Copying files to a CD-R W or CD-R 1 Before you write data to a CD-RW or CD-R, read the following notes to avoid a computer malfunction and ensure the best writing results:  Deactivate the screen saver and exit anti-virus software.  Deactivate memory-resident disc utilities to avoid data loss.  Turn off the FindFast program if your computer[...]

  • Page 46

    Frequently asked questions How do I maintain CDs and DVDs?  Avoid touching the surface of the disc with your fingers. Fingerprints and dust on the surface of the disc may cause reading errors.  To clean the disc, hold the edge of the disc, and use a soft cloth to wipe the surface from the center out. If the disc is badly soiled, moisten a sof[...]

  • Page 47

    1. Click Start on the Windows ® taskbar, click Control Panel , Performance and Maintenance , and System . The System Properties window appears. 2. Select the Hardware tab, and click Device Manager in the Device Manager box. A window with a listing of the computer's hardware devices appears. 3. Double-click the optical drive to open the submen[...]

  • Page 48

    Press Fn + F8 to select either the computer or TV display. See Selecting a display mode for more information. The Fn+F8 key combination will not work once a DVD is inserted into the optical drive. Switching the display while a DVD is playing may cause the computer to malfunction, and you may need to restart the DVD software. Page 48[...]

  • Page 49

    Copying and Playing DVDs The type of optical drive installed in your computer may vary, depending on the model you purchased. Computers equipped with a CD-RW/DVD drive can play DVDs and can read most DVD-R media. Computers equipped with a DVD-RW drive can play and copy files to DVD-R and CD-R media.  Playing DVDs  Disconnecting the TV from th[...]

  • Page 50

    Playing DVDs You can play a DVD on your computer or TV. If you watch DVDs on your computer, use either the AC adapter or the supplied battery for power. To play a DVD on the computer using AC power 1. Close all open programs. 2. Insert the DVD into the optical drive. 3. Select a preinstalled DVD program in which to play the DVD. The preinstalled DV[...]

  • Page 51

    4. Switch the TV input channel to external input . See the guide that came with your peripheral device for more information on its installation and use. 5. Restart the computer by pressing Ctrl+Alt+Delete , and then selecting Restart from the Shut Down menu of the Windows Task Manager dialog box. 6. Disable the screen saver and the virus checker. 7[...]

  • Page 52

    Disconnecting the TV from the computer Simply unplug the audio-video (AV) cable from the A/V OUT jack on the computer. Page 52[...]

  • Page 53

    Copying files to a DVD-R or DVD-R W You can copy files to a DVD-R or DVD-RW if your computer is equipped with a DVD-RW drive. Use the DVD-RW drive and the preinstalled Click to DVD or Drag'n Drop CD/DVD program to create your own DVDs. The Sony Click to DVD program is ideal for creating full-featured video DVDs, and the Drag'n Drop CD/DVD[...]

  • Page 54

    Frequently asked questions How do I maintain CDs and DVDs?  Avoid touching the surface of the disc with your fingers. Fingerprints and dust on the surface of the disc may cause reading errors.  To clean the disc, hold the edge of the disc, and use a soft cloth to wipe the surface from the center out. If the disc is badly soiled, moisten a sof[...]

  • Page 55

    1. Click Start on the Windows ® taskbar, click Control Panel , Performance and Maintenance , and System . The System Properties window appears. 2. Select the Hardware tab, and click Device Manager in the Device Manager box. A window with a listing of the computer's hardware devices appears. 3. Double-click the optical drive to open the submen[...]

  • Page 56

    Press Fn + F8 to select either the computer or TV display. See Selecting a display mode for more information. The Fn+F8 key combination will not work once a DVD is inserted into the optical drive. Switching the display while a DVD is playing may cause the computer to malfunction, and you may need to restart the DVD software. Page 56[...]

  • Page 57

    Printer Connections  Printing With Your Computer Page 57[...]

  • Page 58

    Printing With Your Computer You can connect a universal serial bus (USB) printer or a parallel port printer to your computer. To print properly, the printer you connect must be compatible with the Microsoft ® Windows ® operating system installed on your computer.  Connecting a printer  Disconnecting a printer  Frequently asked questions [...]

  • Page 59

    Connecting a printer Your computer is compatible with many popular printers. The New Hardware Wizard guides you through the software installation process. Some printers require separate driver software installation. See the instructions that accompanied your printer for more information. If you cannot print once you have connected your computer to [...]

  • Page 60

    Page 60[...]

  • Page 61

    Disconnecting a printer You can disconnect a USB or parallel printer when the computer is on or off. Disconnecting a printer when the computer is in a power saving mode (Standby or Hibernate) may cause the computer to malfunction. To disconnect a printer  Unplug the printer cable from the computer. Page 61[...]

  • Page 62

    Frequently asked questions Why can't I print a document?  Make sure the printer is on, and the printer cable is securely connected to the ports on your printer and computer. See Connecting a printer for more information.  Make sure the printer is compatible with the Microsoft ® Windows ® operating system installed on your computer. [...]

  • Page 63

    Computer Features  Using the Keyboard  Using the Touch Pad  Using the Jog Dial Control  Using Memory Stick Media  Using the Multipurpose Bay  Using the Multilingual User Interface Language Option  Changing the Window Design of Sony Programs Page 63[...]

  • Page 64

    Using the Keyboard Your keyboard is very similar to a typewriter's, but your computer keyboard has additional keys that perform specific computer-related tasks.  Key locations and descriptions  Combinations and functions with the Windows key  Indicators  Combinations and functions with the Fn key Page 64[...]

  • Page 65

    Key locations and descriptions Keyboard Key Description Numeric keypad Contains the keys found on a typical calculator. Use the numeric keypad area to type numbers or to perform mathematical calculations such as addition and subtraction. Numbers appear on the front beveled edge of the numeric keys. Press the Num Lock key to activate the numeric key[...]

  • Page 66

    Combinations and functions with the Windows key Combination Function + F1 Displays the VAIO Help and Support Center window. + Tab Switches the selected button on the taskbar. + D Displays the desktop. + E Displays the My Computer window. + F Displays the Search Results window, where you can find a file or folder. This is the equivalent of selecting[...]

  • Page 67

    Indicators Indicator Function Power Turns on when the power to the computer is on, blinks in Standby mode, and turns off when the computer is in Hibernate mode or off. Battery Turns on when the computer is using battery power, blinks when the battery is running out of power, double-blinks when the battery is charging. Memory Stick ® Turns on when [...]

  • Page 68

    Combinations and functions with the Fn key If you switch user identities during a computing session, the Fn+F7 key functionality (if available on your computer) will be interrupted. To switch to an external display or monitor, see Selecting a display mode for more information. Combinations/ Feature Function Fn + (F3) Mute On/Off Toggles the built-i[...]

  • Page 69

    You can also carry out these functions using the Jog Dial Control. Some functions are not available until the Microsoft ® Windows ® operating system launches. Page 69[...]

  • Page 70

    Using the Touch Pad The keyboard contains a pointing device called a touch pad. You can point to, select, drag, and scroll objects on the screen using the built-in touch pad.  Describing the touch pad  Customizing the touch pad  Frequently asked questions Page 70[...]

  • Page 71

    Describing the touch pad Locating and Describing the Touch Pad Action Description Point Slide one finger on the touch pad to place the pointer on an item or object. Click Press the left button once. Double-click Press the left button twice. Right-click Press the right button once. In many programs, this action displays a shortcut menu of context-se[...]

  • Page 72

    Customizing the touch pad Sony Notebook Setup lets you customize your touch pad, such as enable or disable the touch pad. You can also open the Mouse Properties dialog box, which enables you to set your touch pad and mouse preferences, such as changing pointers, enabling or disabling the tapping feature, clicking both buttons simultaneously, and ad[...]

  • Page 73

    Frequently asked questions Why doesn't the touch pad work?  You may have disabled the touch pad without connecting a mouse to the computer. See Customizing the touch pad for more information.  Restart the computer to activate the touch pad again.  If your touch pad is interpreting a single tap as a double-click, adjust the button assi[...]

  • Page 74

    Using the Jog Dial Control Your computer is equipped with a Jog Dial Control and Jog Dial Navigator software, which enables you to scroll through programs, folders, and documents from a predefined list. The Jog Dial control and Jog Dial Navigator are compatible with preinstalled software programs that support Jog Dial Navigator functions. 1  Loc[...]

  • Page 75

    Locating the Jog Dial control Jog Dial Control To use the Jog Dial control  Rotate the Jog Dial Control to scroll up and down a menu.  Press the Jog Dial control to select a menu item.  Press the Back button (on selected models) to return to the previous menu. If your computer does not come with a Back button, you can select Return on the [...]

  • Page 76

    Using the Jog Dial Navigator icon The Jog Dial Navigator icon appears on the taskbar when you turn on your computer. The arrows on the Jog Dial Navigator icon on the taskbar change to show the direction in which you are turning the Jog Dial Control. No arrows appear on the taskbar icon if the Application mode is selected and the Jog Dial control is[...]

  • Page 77

    Using the Jog Dial Bar The Jog Dial Bar appears as a floating window on your desktop when you double-click the Jog Dial Navigator icon on the taskbar. Jog Dial Bar Features Action 1 Jog Dial icon Right-click to display a shortcut menu. This icon is also displayed on the Microsoft ® Windows ® taskbar. 2 VAIO Settings button Click to display comput[...]

  • Page 78

    Using Jog Dial Launcher Jog Dial Launcher displays a menu of programs installed on your computer. You can use the Jog Dial Control to scroll and open these programs. To open Jog Dial Launcher  Click the Launcher button on the Jog Dial Bar.  Press and hold Ctrl , and then press the Jog Dial control. To open a program 1. Open Jog Dial Launcher.[...]

  • Page 79

    Using Application and Scroll modes Jog Dial Navigator operates in one of two modes: Scroll or Application. Once a program is open, you can easily switch modes. Mode Description Application Enables you to carry out commands for specific Sony programs. Scroll Enables you to scroll through an active window and the Start menu of specific Sony programs.[...]

  • Page 80

    To select Scroll mode when a program is open  Click SCROLL on the Jog Dial Bar .  On the Jog Dial Navigator List Display, select SCROLL MODE and press the Jog Dial control. Selecting Scroll Mode from Application Mode Page 80[...]

  • Page 81

    Changing Jog Dial Navigator settings You can change the Jog Dial Navigator settings to modify the Jog Dial Navigator functionality and appearance. To change settings 1. Click the Jog Dial Setting button on the taskbar. The Jog Dial Setting dialog box appears. Jog Dial Setting Dialog Box 2. Click the tabs near the top of the dialog box to view optio[...]

  • Page 82

    Using Memory Stick Media This compact, portable, and versatile recording medium has a data capacity exceeding that of a floppy disk. The medium is specially designed for exchanging and sharing digital data with compatible products. Because it is removable, the media can be used for external data storage.  Selecting Memory Stick media  Inserti[...]

  • Page 83

    Selecting Memory Stick media The following two types of Memory Stick ® media can be used with your computer:  MagicGate Memory Stick media (hereafter called MG Memory Stick media), which is provided with copyright protection  Memory Stick media, which does not have the same copyright protection as MagicGate Memory Stick media Some music file[...]

  • Page 84

    Inserting Memory Stick media Before using Memory Stick media, back up important data. The media slot accommodates only one Memory Stick media at a time. To insert Memory Stick media 1. Insert the Memory Stick ® media with the arrow facing up and toward the Memory Stick media slot. Inserting the media in the wrong direction may damage the connector[...]

  • Page 85

    Viewing the contents Depending on the model you purchased, the Sony Memory Stick window appears automatically when you insert a Memory Stick media. From this window, you can choose to view, print, copy or organize your Memory Stick images or data. If the Sony Memory Stick window does not appear when you insert your Memory Stick media, then follow t[...]

  • Page 86

    Write-protecting Memory Stick media Memory Stick ® media is designed with a write-protect tab to protect data from accidental erasure or overwriting. Move the tab to the right or left to set or release write-protection. When the write-protect tab of the Memory Stick media is set to LOCK, data cannot be recorded or erased. Write-protect off Data ca[...]

  • Page 87

    Formatting Memory Stick media Memory Stick ® media is formatted for immediate use when you purchase it. If you need to reformat Memory Stick media, use the Memory Stick Formatter that is provided with the media. For more information about using Memory Stick Formatter, refer to Formatter Help. Formatting Memory Stick media erases all data, includin[...]

  • Page 88

    R emoving Memory Stick media If the media is removed prematurely, a blue screen with an error message appears prompting you to continue or exit. Reinsert the media into the slot and press Enter to continue. This enables the media to finish reading or writing data. To remove Memory Stick media 1. Wait a minimum of 10 seconds after the Memory Stick m[...]

  • Page 89

    Frequently asked questions Why can't I open my image files? You may need to reformat your Memory Stick media. Formatting Memory Stick media erases all data, including music data, previously saved to it. Before you reformat Memory Stick media, confirm that the media does not contain files you want to keep. Back up important data before formatti[...]

  • Page 90

    Using the Multipurpose Bay You may install a variety of devices into the multipurpose bay to expand your computer's functionality. The multipurpose bay supports the removable weight saver, floppy disk drive, compact woofer, or the internal numeric keypad (Ten-Key Bay unit) supplied with your computer.  Installing a device  Removing a dev[...]

  • Page 91

    Installing a device You may install a device into and remove a device from the multipurpose bay while the computer is on or off. Installing and removing a device while the computer is in a power saving mode (Standby or Hibernate) may cause the computer to malfunction. Install one device at a time. To install a device while the computer is on Before[...]

  • Page 92

    R emoving a device To remove a device while the computer is off 1. Slide and hold the multipurpose bay release switch in the release position while you gently pull the device from the bay. Multipurpose Bay Release Switch If you do not plan to install another device into the multipurpose bay, insert the supplied weight saver to protect the bay. Do n[...]

  • Page 93

    Notes on using a device in the multipurpose bay Do not place the compact woofer near any magnetic recording media, such as a hard disk, floppy disk, or mini disk. The woofer's magnetic field may damage the data stored on this type of media.  Do not use external speakers and the compact woofer at the same time. Using both devices at the same[...]

  • Page 94

    Using the Multilingual User Interface Language Option (Microsoft ® Windows ® XP Professional only) After you have initially setup your new VAIO ® computer, you can change the language displayed in Microsoft ® Windows ® XP Professional operating system. The multilingual user interface (MUI) language option changes the text controlled by Windows[...]

  • Page 95

    Changing Numbers, Currency, Time, and Date Formats You can change your operating system's number, currency, time, and date formats to coordinate with your chosen country or language settings. To change these formats 1. Click Start on the Windows taskbar, and then click Control Panel . 2. Click Date, Time, Language and Regional Options , and cl[...]

  • Page 96

    Changing the Window Design of Sony Programs This feature is available with UI Design Selector-compatible programs only. To change the window design 1. Click Start , and then Control Panel . 2. In the left panel, click Switch to Classic View . 3. Double-click UI Design Selector . 4. Click << or >> to view the designs. 5. Click Apply to s[...]

  • Page 97

    Connecting Mice and Keyboards  Using External Mice and Keyboards Page 97[...]

  • Page 98

    Using External Mice and Keyboards You can connect a universal serial bus (USB) mouse or keyboard to your computer. To function properly, the device you connect must be compatible with the Microsoft ® Windows ® operating system installed on your computer. For information about your computer's built-in keyboard and key functions, see Using the[...]

  • Page 99

    Connecting a mouse or keyboard Your computer is compatible with many popular mice and keyboards. The New Hardware Wizard guides you through the software installation process. Some devices require separate driver software installation. See the instructions that accompanied your mouse or keyboard for more information. If the mouse or keyboard does no[...]

  • Page 100

    Disconnecting a mouse or keyboard You can disconnect a USB mouse or keyboard when the computer is on or off. Disconnecting the USB mouse or keyboard when the computer is in a power saving mode (Standby or Hibernate) may cause the computer to malfunction. To disconnect the USB mouse or keyboard  Unplug the USB cable from the USB port on the compu[...]

  • Page 101

    Frequently asked questions Why doesn't the computer recognize the USB mouse?  Make sure the mouse is securely plugged into the USB port. See Connecting a mouse or keyboard for more information.  You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD to install the drivers. See Using the A[...]

  • Page 102

    Floppy Disk Drives and PC Cards  Using Floppy Disk Drives  Using PC Cards Page 102[...]

  • Page 103

    Using Floppy Disk Drives You can install a floppy disk drive into the multipurpose bay in your computer. The floppy disk drive enables you to read data stored on a floppy disk.  Inserting and removing floppy disks  Notes on handling floppy disks  Frequently asked questions Page 103[...]

  • Page 104

    Inserting and removing floppy disks Floppy disks are portable devices that store data. To protect your floppy disks, keep them away from magnets and direct sunlight or other heat sources. To insert a floppy disk 1. Hold the floppy disk with the label facing up. 2. Push the floppy disk into the drive until it clicks into place. Inserting a Floppy Di[...]

  • Page 105

    Notes on handling floppy disks  Do not open the shutter manually and touch the surface of the floppy disk.  Keep floppy disks away from magnets.  Keep floppy disk away from direct sunlight and other heat sources. Page 105[...]

  • Page 106

    Frequently asked questions Why doesn't the Safety Remove Hardware icon appear on the taskbar when the drive is inserted? The computer does not recognize the floppy disk drive. Make sure the floppy disk drive was properly inserted into the multipurpose bay. See Installing a device for more information. Why is the drive unable to write data to a[...]

  • Page 107

    Using PC Cards Your computer includes one or more PC Card slots. A PC Card enables you to connect portable external devices such as another hard disk drive or a PC Network Interface Card (NIC) to connect to a network. See your VAIO ® Computer Specifications for the type of PC Card that is compatible with your computer. These slots are compatible w[...]

  • Page 108

    Inserting PC Cards Your computer may contain PC Card slot protectors. Remove these protectors before you insert a PC Card into the slot. See To remove slot protectors. Some PC Cards may require you to disable idle devices when using the PC Card. You can use Sony Notebook Setup to disable devices. To open Sony Notebook Setup 1. Click Start on the Wi[...]

  • Page 109

    R emoving PC Cards You can remove PC Cards while the computer is on or off. PC Cards draw power from the computer when they are inserted into the PC Card slot, whether or not you use the card. If you are not using your PC Card and you are using a battery as a power source, remove the PC Card from the PC Card slot to conserve battery power. To remov[...]

  • Page 110

    Connecting and disconnecting PC Card drives The PC Card drive enables you to read data stored on a DVD or CD. Your computer may come with an external PC Card drive, depending on the model you purchased. If you wish to purchase an optional PC Card drive, shop Sony online at http://www.sonystyle.com/vaio or contact your local retailer. If you connect[...]

  • Page 111

    Frequently asked questions Why doesn't my PC Card work?  Make sure the PC Card is inserted properly. See Inserting PC Cards for more information.  Make sure the PC Card is compatible with the Microsoft ® Windows ® operating system installed on your computer.  Use the Sony Notebook Setup utility to disable devices you are not current[...]

  • Page 112

    Audio and Video Connections  Using i.LINK Digital-Video Recorders  Using Computer Monitors and Projectors  Using Speakers  Using Microphones Page 112[...]

  • Page 113

    Using i.LINK Digital-Video Recorders You can connect an i.LINK ® 1 digital-video (DV) recorder, such as an i.LINK digital video camera recorder, to the i.LINK ® S400 (IEEE 1394) port on your computer. The i.LINK digital video camera recorder is an external device that allows you to record images digitally.  Connecting an i.LINK digital video r[...]

  • Page 114

    Connecting an i.LINK digital video recorder You can connect an i.LINK digital video (DV) recorder when the computer is on or off. Connecting the DV recorder when the computer is in a power saving mode (Standby or Hibernate) may cause the computer to malfunction. To connect an i.LINK digital video recorder 1. Turn on the DV device and the computer. [...]

  • Page 115

    Disconnecting the i.LINK digital video recorder You can disconnect the i.LINK digital video recorder when the computer is on or off. Simply unplug the i.LINK cable from the i.LINK / DC IN/OUT port on the computer. Disconnecting the DV device when the computer is in a power saving mode (Standby or Hibernate) may cause the computer to malfunction. Pa[...]

  • Page 116

    Using a digital video camera recorder Your computer comes with preinstalled driver software that is compatible with most Sony digital video camera recorders. If you purchased a camera that comes with its own driver software, install these drivers before you use the camera. To view images You can view the images captured by your digital video camera[...]

  • Page 117

    Notes on connecting an i.LINK device  Do not connect more than one digital video camera recorder at a time. The programs supplied with your computer will not recognize multiple cameras.  Do not connect an external device that requires power from the i.LINK ® port. The i.LINK port cannot supply power to the external device.  The computer s[...]

  • Page 118

    Frequently asked questions Why can't I use the DV recorder? You may not be able to use the DV recorder and the message, DV equipment seems to be disconnected or turned off may appear because the i.LINK 1 cable is not securely plugged into the i.LINK ports on the computer or camera. Unplug the connectors, and plug them in again. See Connecting [...]

  • Page 119

    Using Computer Monitors and Projectors You can connect an external display (such as a computer monitor or a projector) to your computer.  Connecting a computer monitor  Connecting a multimedia computer monitor  Connecting a projector  Selecting a display mode  Disconnecting a computer monitor or projector Page 119[...]

  • Page 120

    Connecting a computer monitor You can display the images on the computer screen (LCD) onto an external computer monitor. The external monitor displays the operations you perform on your computer. To connect a computer monitor 1. Make sure the computer monitor is plugged into an AC outlet. 2. Turn off the computer. 3. Plug the display cable into the[...]

  • Page 121

    Connecting a multimedia computer monitor A multimedia computer monitor has built-in speakers and/or a microphone device. Before you can connect your computer to a multimedia computer monitor, it must have an A/V OUT jack. For more information, see "Locating Controls and Ports" in the "Setting Up" chapter of your supplied VAIO ®[...]

  • Page 122

    Connecting a projector You can use a projector to display the actions and images on the computer screen (LCD). To connect a projector 1. Plug the projector into an AC outlet. 2. Turn off the computer. 3. Plug the display cable into the Monitor (VGA) port on the computer. 4. Plug the other end of the display cable into the projector. 5. Plug the aud[...]

  • Page 123

    Selecting a display mode This computer uses the ATI video controller. When you connect your computer to an external display (projector, computer monitor, or TV), you can switch the display mode between the computer screen (LCD) and the external display, using shortcut keys or the Display Properties settings. Shortcut keys Result Fn+ / (F7) Toggles [...]

  • Page 124

    Disconnecting a computer monitor or projector You can disconnect the external computer monitor or projector by unplugging the display or Monitor (VGA) cable from your computer's port. Disconnecting the external display when the computer is in a power saving mode (Standby or Hibernate) may cause the computer to malfunction. Page 124[...]

  • Page 125

    Using Speakers Your computer comes with built-in stereo speakers. If you wish to enhance the sound quality of your computer, you can purchase and connect external speakers. If you want to purchase speakers, make sure the speakers are designed for computer use. You can shop Sony online at http://www.sonystyle.com/vaio or contact your local retailer.[...]

  • Page 126

    Connecting speakers You can connect speakers to your computer to enhance the sound quality of your computer. Do not place floppy disks on the speakers. The speakers' magnetic field may damage the data stored on the floppy disks. To connect speakers to your computer 1. Turn down the volume of the speakers. 2. Plug the speaker cable into the Hea[...]

  • Page 127

    Disconnecting external speakers You can disconnect external speakers when the computer is on or off. Simply unplug the speaker cable from the Headphone jack on the computer. Page 127[...]

  • Page 128

    Notes on using the speakers  Do not connect external speakers to the A/V OUT jack. Connecting speakers to this jack will not damage the speakers, but only one speaker will function.  Do not use the external speakers and the compact woofer at the same time. Using both devices at the same time does not enhance sound quality. Page 128[...]

  • Page 129

    Adjusting the volume To adjust the volume for playing CDs and DVDs, use the Volume icon on the Windows ® taskbar or the volume dial control. Adjusting the volume for playing CDs or DVDs does not adjust the volume for recording CDs or DVDs. You can only adjust the recording volume in the Recording Control window. See Using a microphone or other dev[...]

  • Page 130

    To adjust the volume using the volume dial control  Rotate the volume dial control clockwise to increase the volume.  Rotate the volume dial control counterclockwise to decrease the volume. When you use the Volume icon to increase the volume you also increase the volume dial control volume. Unlike the Volume icon, the volume dial control adju[...]

  • Page 131

    Enabling the audio feature If you do not hear sound when playing a CD or DVD, you may need to enable the audio feature. To enable the audio feature 1. Click Start on the Windows ® taskbar, and click Control Panel . 2. Click Performance and Maintenance , and click System . The System Properties window appears. 3. Select the Hardware tab, and click [...]

  • Page 132

    Frequently asked questions Why won't my speakers work?  Make sure the speakers are properly connected and the volume is turned up loud enough to hear sound.  Your speakers may not be designed for computer use.  If the speakers have a mute button, set the button to off.  If you have connected an audio cable to the Headphone jack, di[...]

  • Page 133

     Your volume control dial will work only when the Volume icon is set to an audible level. Use the Volume icon to increase the volume. 1. Double-click the Volume icon on the taskbar. The Volume Control window appears. 2. In the Volume Control column, move the slider up to increase the volume. If Mute all is selected, click the check box to cancel[...]

  • Page 134

    Using Microphones You can connect an external microphone to your computer to enhance the sound input to your computer. Make sure your microphone is designed for computer use. If you wish to purchase a microphone, shop Sony online at http://www.sonystyle.com/vaio or contact your local retailer.  Connecting a microphone  Disconnecting a microph[...]

  • Page 135

    Connecting a microphone Plug the microphone cable into the Microphone jack 1 on the computer. Connecting a Microphone Jack See the guide that came with your microphone for more information on its installation and use. 1 A protruding dot loc ated next to the M ic rophone jac k dis tinguis hes this jac k from the H eadphone jac k. Page 135[...]

  • Page 136

    Disconnecting a microphone You can disconnect an external microphone when the computer is on or off. Simply unplug the microphone cable from the Microphone jack on the computer. Page 136[...]

  • Page 137

    Using a microphone or other device to record You can record messages, memos, or other recordings in analog by connecting a microphone or other audio device to the Microphone jack 1 on your computer and switching the jack functionality. The Microphone jack is for MIC IN (monaural). To record from a microphone or audio device 1. Double-click the Volu[...]

  • Page 138

    Frequently asked questions Why doesn't my microphone work? If you are using an external microphone, make sure the microphone is properly plugged into the Microphone jack on the computer. See Connecting a microphone for more information. Page 138[...]

  • Page 139

    Preinstalled Programs  Software Programs On Your Computer  DVgate Program Notes  Program Support Information Page 139[...]

  • Page 140

    Software Programs On Your Computer Your computer may not be supplied with all of the programs listed in Program overview , depending on the configuration you purchased. Preinstalled software may not be identical to retail versions or include supporting documentation.  Program overview  Frequently asked questions Page 140[...]

  • Page 141

    Program overview Adobe ® Acrobat ® Reader ® Adobe Systems Inc. Acrobat Reader software enables you to view, navigate, and print electronic documents in Adobe's Portable Document Format (PDF), an open file format that is intended to preserve the fidelity of documents created on many major computer platforms. Adobe ® Photoshop ® Elements Ad[...]

  • Page 142

    EarthLink, one of the world's largest Internet Service Providers, offers dial-up and broadband access to the Internet. Member benefits include e-mail, newsgroups, a Personal Start Page, free storage space for your personal Web site, a member magazine, and 24-hour technical support. Jog Dial Navigator Sony Electronics Inc. Jog Dial Navigator so[...]

  • Page 143

    easy to learn and use. You can even pay your bills online. Quicken software manages all of your finances, bank accounts, credit cards, investments, and loans. (Users of earlier versions of Quicken software must upgrade for a fee.) Upgrade possible to Quicken ® Deluxe, and other versions. QuickTime ® Apple Computer, Inc. The versatile QuickTime so[...]

  • Page 144

    Frequently asked questions What do I do when my program stops responding or crashes?  Try restarting your computer. 1. Click Start on the Windows ® taskbar, and click Turn Off Computer . 2. Click Restart .  If restarting your computer does not work, contact the software publisher or designated provider for technical support. See Program Supp[...]

  • Page 145

    DVgate Program Notes  Recording images to a digital video device  Adjusting image resolution  Saving to your hard disk drive Page 145[...]

  • Page 146

    R ecording images to a digital video device If your system displays the message, "Failed to record to DV deck, please check deck's power status, cable connection...," while you are recording images to a digital video device using the DVgate program, close all open programs, and restart your computer. Frequent recording of images to a[...]

  • Page 147

    Adjusting image resolution If the images on the computer screen (LCD) do not display smoothly, the resolution may not be set correctly. To check the resolution 1. From the DVgate Motion-Monitor window, click Setup . 2. From the shortcut menu, point to Settings , and then select Low Resolution . The settings you change in this menu affect the images[...]

  • Page 148

    Saving to your hard disk drive In order to improve the performance of your computer's DVgate motion software, the hard disk on your computer has been formatted with two partitions, C and D. The C partition holds 40 percent and the D partition holds 60 percent of the entire drive capacity. The DVgate program saves files to the D partition. This[...]

  • Page 149

    Program Support Information  Sony Service Center Adobe ® Acrobat ® Reader ® , Photoshop ® Elements, Premiere ® LE (Adobe Systems Inc.) Web site http://www.adobe.com/ e-mail techdocs@adobe.com telephone 206-675-6126 (fee-based support) fax 206-628-5737 hours M-F, 6 A.M.-5 P.M. (Pacific time) America Online ® (America Online, Inc.) Web site [...]

  • Page 150

    Web site http://www.intuit.com/support telephone 900-555-4932; 800-644-3193 1 hours M-F, 5 A.M.-5 P.M. (Pacific time) 1 Support from 9 0 0 -555- 4932 is fee-bas ed. Support from 8 0 0 -644- 3193 is automated and free of c harge. QuickTime ® (Apple Computer, Inc.) Web site http://www.apple.com telephone 800-275-2273 hours M-F, 6 A.M.-6 P.M. (Pacifi[...]

  • Page 151

    Sony Service Center For the Sony Service Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972) or find Sony Customer Service on the Web at http://www.ita.sel.sony.com/support . Page 151[...]

  • Page 152

    Memory Upgrades  Upgrading Your Computer's Memory Page 152[...]

  • Page 153

    Upgrading Your Computer's Memory Before you begin upgrading your computer's memory, make sure you read Precautions and procedures. See the Welcome page to view the VAIO ® Computer Specifications for the type of module and amount of memory installed on your computer. See also Typical expansion memory configuration. Expansion memory module[...]

  • Page 154

    Precautions and procedures The procedures described below assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment. Sony recommends that memory upgrades be performed by an authorized Sony Service Center. To find th[...]

  • Page 155

    Typical expansion memory configuration Total System Memory (MB) On board (MB) Slot (MB) 256 256 0 384 256 128 512 256 256 Page 155[...]

  • Page 156

    R emoving and installing memory modules Make sure you read Precautions and procedures before you remove or install a memory module. When installing a memory module, do not open the module package until you are ready to install it. The package protects the module from Electrostatic discharge (ESD). To remove a memory module 1. Turn off the computer [...]

  • Page 157

    3. Snap the connectors into place when the board is correctly seated, and close the computer cover. 4. Replace the fastening screws on the bottom of the computer. 5. Make sure the system memory matches the amount of installed memory. See Confirming added memory capacity for more information. Page 157[...]

  • Page 158

    Confirming added memory capacity After you've installed a new memory module, make sure the operating system's memory corresponds with the memory upgrade. To check your system's memory 1. Turn on the computer, or restart the computer if it is already on. 2. Click Start on the Windows ® taskbar, point to All Programs , and then point [...]

  • Page 159

    Using the Recovery CDs  Application and System Recovery CDs  Using Your Recovery CDs Page 159[...]

  • Page 160

    Application and System Recovery CDs Your computer comes with the following Application Recovery and System Recovery CDs. You will need an optical drive to use these recovery CDs. If your computer does not come with an optical drive, use an external optical drive. Application Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall indi[...]

  • Page 161

    Using Your Recovery CDs The following sections describe how to use the Application Recovery and System Recovery utilities.  Using the Application Recovery CD(s)  Using the System Recovery CD(s) Page 161[...]

  • Page 162

    Using the Application R ecovery CD(s) The Application Recovery CD(s) utility enables you to reinstall individual software programs, device drivers, and repair software programs if they become corrupted or are erased. Reinstalling an individual program or device driver may correct a problem you are experiencing with your computer, peripheral hardwar[...]

  • Page 163

    17. Wait 30 seconds, and turn on your computer. If you have any questions about using the Application Recovery CD(s), visit http://www.sony.com/pcsupport , or contact Sony Customer Support at 1-888-4-SONY-PC. Page 163[...]

  • Page 164

    Using the System R ecovery CD(s) The System Recovery CD(s) enables you to format your hard disk and restores all original software programs. Your computer is returned to the original factory settings. The System Recovery process removes all software that you may have installed since you started using your computer. Reinstall any software programs t[...]

  • Page 165

    Your system may include one or more System Recovery CDs. If you have more than one System Recovery CDs, insert the first CD to run the System Recovery program. You are prompted to insert the second CD once the information from the first CD has been installed. The recovery process takes from 30 to 60 minutes to complete. After recovering your system[...]

  • Page 166

    Troubleshooting and Support This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you contact Sony Computing Support ( http://www.sony.com/pcsupport ).  Troubleshooting Your Computer  Troubleshooting Batteries  Troubleshooting the[...]

  • Page 167

    Troubleshooting Your Computer Why doesn't my computer start?  Make sure the computer is securely plugged into a power source and is on. Make sure the power indicator shows the power is on. See Connecting the AC adapter for more information.  Make sure the battery is inserted properly and is charged.  If the floppy disk drive is instal[...]

  • Page 168

    2. Turn off the computer. 3. Remove any peripheral devices connected to the computer. 4. Restart the computer. 5. Press F2 when the Sony logo appears. The BIOS Setup window appears. 6. Press the Right Arrow key to select the Exit menu. 7. Press the Down Arrow key to select Get Default Values . The message Load default values for all SETUP items app[...]

  • Page 169

    To reduce fan noise 1. Right-click the CPU icon on the taskbar, and select Edit/Create Profiles . The AC Power Profile Editor window appears. 2. Double-click System to open the file if it isn't already opened. 3. Double-click Thermal Control Strategy - Performance , and select Quiet . 4. Restart your computer. Why does the System Properties di[...]

  • Page 170

    Troubleshooting Batteries How do I know when the battery is charged? To determine the remaining battery charge, see Displaying battery information. When is the computer using AC power? When the computer is directly connected to the AC adapter, it uses AC power, even if a battery is installed. When should I recharge the battery?  When the battery[...]

  • Page 171

    Troubleshooting the Printer Why can't I print a document?  Make sure the printer is on, and the printer cable is securely connected to the ports on your printer and computer. See Connecting a printer for more information.  Make sure the printer is compatible with the Microsoft ® Windows ® operating system installed on your computer. ?[...]

  • Page 172

    Troubleshooting the Mouse and Touch Pad Why doesn't the computer recognize the USB mouse?  Make sure the mouse is securely plugged into the USB port. See Connecting a mouse or keyboard for more information.  You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD to install the drivers. Se[...]

  • Page 173

    2. Press Alt to highlight the menu bar, and press the Right Arrow key to select Shut Down . 3. Press Enter . 4. Press R to restart the computer.  If you still cannot restart your computer, press and hold the power to turn off the computer.  If the pointer does not move while playing a disc, press Ctrl + Alt + Delete simultaneously to stop pla[...]

  • Page 174

    Troubleshooting the Modem Why doesn't my modem work?  Make sure the telephone cable is securely plugged into the Modem jack and the wall jack. See To connect a telephone cable for more information.  Make sure the telephone cable is working by plugging the cable into an ordinary telephone and listening for a dial tone.  Make sure the t[...]

  • Page 175

    Troubleshooting Networks Why can't my computer connect to a wireless LAN access point?  Connection availability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using.  Make sure the Wireless LAN switch on the computer is in the ON position or the[...]

  • Page 176

    3. Check the connection status.  Change the access point channel. See your access point instructions for more information. Can I connect to a IEEE 802.11a device? Computers with built-in wireless LAN support the IEEE 802.11b standard only. Devices connecting to a wireless LAN using the IEEE 802.11a standard cannot connect to devices using the IE[...]

  • Page 177

    Troubleshooting DVDs and CDs How do I maintain DVDs?  Avoid touching the surface of the disc with your fingers. Fingerprints and dust on the surface of the disc may cause reading errors.  To clean the disc, hold the edge of the disc, and use a soft cloth to wipe the surface from the center out. If the disc is badly soiled, moisten a soft clot[...]

  • Page 178

     Condensation may cause the computer to malfunction. If this occurs, do not use it for at least one hour.  Make sure the digital CD audio is enabled for your optical drive. Follow these steps:  Click Start on the Windows ® taskbar, and click Control Panel , Performance and Maintenance , and System . The System Properties window appears. ?[...]

  • Page 179

    Troubleshooting i.LINK Drives Why isn't my i.LINK drive playing a CD or DVD properly?  The i.LINK 1 optical drive will not play a CD or DVD if the disc was inserted with the label facing down. Eject the CD or DVD from the drive, and make sure the label is facing up.  The disc requires a particular program that is not already installed on[...]

  • Page 180

    Troubleshooting Floppy Disk Drives Why doesn't the Safety Remove Hardware icon appear on the taskbar when the drive is connected? The computer does not recognize that the floppy disk drive is connected to the computer. First, make sure the USB connector is properly inserted into the USB port. If you need to secure the connection, wait a few mo[...]

  • Page 181

    Troubleshooting PC Cards Why doesn't my PC Card work?  Make sure the PC Card is inserted properly. See Inserting PC Cards for more information.  Make sure the PC Card is compatible with the Microsoft ® Windows ® operating system installed on your computer.  Use the Sony Notebook Setup utility to disable devices you are not currently[...]

  • Page 182

    Troubleshooting Audio-Video Connections Why can't I use the DV recorder? You may not be able to use the DV recorder and the message, DV equipment seems to be disconnected or turned off may appear because the i.LINK 1 cable is not securely plugged into the i.LINK ports on the computer or camera. Unplug the connectors, and plug them in again. Se[...]

  • Page 183

    5. Click the File menu, and click Save . 6. Close the Profile Editor window. Why doesn't my volume control dial work?  Your volume control dial will work only when the Volume icon is set to an audible level. Use the Volume icon to increase the volume. 1. Double-click the Volume icon on the taskbar. The Volume Control window appears. 2. In t[...]

  • Page 184

    Troubleshooting the computer screen (LCD) Why did the computer screen (LCD) go blank?  Your computer screen may go blank if the computer has lost power or is in a power saving mode (Standby or Hibernate).  Make sure the computer is plugged into a power source and is on. The power indicator on the computer will be on if the computer is on. [...]

  • Page 185

    Troubleshooting Memory Stick Media Why can't I open my image files? You may need to reformat your Memory Stick ® media. Formatting Memory Stick media erases all data, including music data, previously saved to it. Before you reformat Memory Stick media, confirm that the media does not contain files you want to keep. Back up important data befo[...]

  • Page 186

    Troubleshooting Programs What do I do when a program stops responding or crashes?  Try restarting your computer. 1. Click Start on the Windows ® taskbar, and click Turn Off Computer . 2. Click Restart .  If restarting your computer does not work, contact the software publisher or designated provider for technical support. See Program Support[...]

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    Computer Support Information If you have questions about your computer or the preinstalled programs, refer to the following sources for answers in the sequence listed below. 1 VAIO ® Computer User Guide The online VAIO ® Computer User Guide and the printed VAIO ® Computer Quick Start provide information on how to maximize your computer capabilit[...]