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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sony SNCER520, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Sony SNCER520 should contain:
- informations concerning technical data of Sony SNCER520
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sony SNCER520 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sony SNCER520, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sony service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sony SNCER520.
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Table of contents for the manual
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Page 1
Network Camera User’s Gu ide Software Version 1 .5 Before opera ting the u nit, pleas e read thi s manual thoroughl y and retain it for future reference. SNC-EP520/EP 521/EP550/EP58 0 SNC-ER520/ER52 1/ER550/ER580 4-282-056- 12 (1) © 2011 Sony Corporation[...]
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Page 2
2 T abl e of Cont ents T able of Cont ents Overvie w Fea tures ........... .................. ........................... .......... 4 How to Use Thi s User’ s Guide ........... ................... 5 System Requir ements .................................. .......... 6 Preparation Assigning t he IP Addres s to the Camera ............ 7 Assigning a[...]
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Page 3
T abl e of Contents 3 Pos itio n T a b — S aving p an/ tilt /zoom position ........... ........................... ..................... 68 Position T our T ab — Setting a posit ion tour ................. ........................... ..................... 69 Sending an Imag e via E-mail — e-Mail (SMTP) Menu ..................... ..............[...]
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Page 4
Over vi ew F eatures 4 Overvie w Featur es • High-q uality live images f rom came ra can be monitored at a maximum frame rate of 30 fps. • Images are str eamed in high- quality HD (720p) (SNC- EP550 /ER550). • Images are streamed in high -quality HD (1080p) (SNC-EP5 80/ER580). • Three video compression modes (vide o codecs) JPEG/MPEG4 /H.26[...]
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Page 5
Over vi ew How to Use This User’ s Guide 5 How to Use This Use r’ s Guide This User’ s Guide explains ho w to operate the Network Camera from a computer . The User’ s Guide is designed to be read on the computer display . This secti on gi ves tips on maki ng the most of the User’ s Guide-read it before you oper ate the camera. Jumping to [...]
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Page 6
Over vi ew System Re quirements 6 System Require ments The follo wi ng compute r en vironment is necessary for the comput er to displ ay images and the c ontrols of the camera. (July 201 1) Common OS Microsoft W i ndo ws XP , W indo ws V ista (32bit v ersion only), W indo ws 7 (32-bit ve rsion, 64- bit vers ion) Authorized ed itions: W ind ows XP: [...]
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Page 7
Prepar ation Assignin g the IP Addre ss to the Camera 7 Preparation The Preparation secti on explain s what the administrator has to prepare for moni toring images after installation and connect ion of the camera. Assigning the I P Addres s to the Camer a T o connect t he camera to a network, you need to assign a ne w IP address to the camera when [...]
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Page 8
Prepar ation Assign ing the IP Addr ess to the Camer a 8 6 Click S earch . SNC toolbox de t ects the netw ork cameras conne cted to the l ocal netw ork and li sts them. Tip The fact ory setting of the camera network is DHCP mode. 7 Select a camer a you wan t to assign an IP address from the list and click Network . The accoun t settings scr een is [...]
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Page 9
Prepar ation Assignin g the IP Addre ss to the Camera 9 11 Set the HTTP po rt No. Normally , sele ct 80 for the HTTP port No. T o us e another por t number , type a port numb er between 1024 and 6553 5 in the te xt box. Note When using a port number other than 80 , check with th e net work admin istrato r first. 12 Confir m that all items are corre[...]
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Page 10
Prepar ation Assign ing the IP Addr ess to the Camer a 10 Installing ActiveX Control During in stalla tion of Activ eX Contr ol, the “Informati on Bar” or “Secur ity W arning” may appear . In this case, operate as fol lows: If the message “Information Bar” app ears, click OK . If the informat ion bar appea rs, click on the bar and selec[...]
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Page 11
Prepar ation Assignin g the IP Addre ss to the Camera 11 7 Click OK . When the abo ve proced ure is completed, the camera connected in the local netw ork are displa yed in SNC too lbox. When using W indows Vista Installing softwa re A warning message regarding t he acti ve co ntents may appear when y ou install software such as S NC toolbox from th[...]
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Page 12
Prepar ation Assign ing the IP Addr ess to the Camer a 12 If the message “File Download – Security W arning ” appears, click Ru n . Note If you sele ct Save in the “File Do wnload – Security W arning” dial og, you will n ot be able to perform installati on co rrectly . Delete th e downloaded file, and click t he Setup i con again. If th[...]
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Page 13
Prepar ation Assignin g the IP Addre ss to the Camera 13 6 Click OK to co mplete the s etting. Restart Int ernet Explorer when the abo ve pr ocedure is completed and a ccess the camera. Note The model o n sale in China does no t support the S SL function. Configuring Windows Firewall SNC tool box or SNC audi o upload tool may not oper ate correctl [...]
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Page 14
Prepar ation Assign ing the IP Addr ess to the Camer a 14 When using W indows 7 Installing softwa re A warning message regarding t he acti ve co ntents may appear when y ou install software such as S NC toolbox from the CD-R O M. In this case, operate as follow s: Example: In case o f SNC toolbox If the pop -up “ AutoPla y” appears when a CD-R [...]
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Page 15
Prepar ation Assignin g the IP Addre ss to the Camera 15 When accessing with Windows 7 in SSL comm unications Acti veX co ntrol may not function properly . In such a case, change t he Internet Explorer sett ings. For detai ls, see “When accessing with W indo ws V ista in SSL communi cations” on page 12. Note The model o n sale in China does no [...]
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Page 16
Prepar ation Accessing t he Camera Using the Web Bro wser 16 4 Select Allo w another pr ogram... . 5 Add prog ram. When the abo ve procedure is compl eted, the cameras connect ed in the local net work are display ed in SNC toolbo x. Accessi ng the Camer a Usin g the W eb Br owser After the IP address has bee n assigned to the camera, check that you[...]
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Page 17
Prepar ation Accessin g the Camera Usi ng the W eb Browse r 17 When In terne t Explor er 6 is us ed “Security Alert” dialog may app ear according to t he status of the ce rtificate. In this case, click Ye s to continue . The vie wer windo w is displayed (in S SL communication ). When I nternet Explor er 7 or Intern et Explo rer 8 is use d When [...]
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Page 18
Prepar ation Accessing t he Camera Using the Web Bro wser 18 When usi ng antivirus so ftware, etc., on the co mpu ter • When you use antivirus software, security software, personal fire wall or pop- up blocker on your compu ter , the camera performance may be reduce d, for example, the frame rate for di spla ying th e imag e may be lo wer . • T[...]
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Page 19
Prepar ation Basic Con figuration b y the Administrato r 19 Basic Configuration b y the Administrator Y ou can monitor th e camera image by logging in with the init ial co ndit ions set for thi s net work came ra. Y ou can also set v arious functions according to the insta lling position, ne twork c onditions or p urpose of th e camera. W e recomme[...]
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Page 20
Operat ing the Camera Administra tor and User 20 Operating the Camera This section exp lains ho w to monitor the image from the camera usin g your W eb bro wser (Internet E xplorer). The functi ons of th e camera should be set by the Admini strator . For the se tting o f the camera , see “ Administrating t he Camera” on p age 35. Adminis trator[...]
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Page 21
Operat ing the Camera Logging in to System 21 Logging in to Sy stem Logging in as a user 1 Start the W eb bro wser on you r computer and t ype the IP addr ess of the camera you want to monitor . The vie wer is displayed. Display sample: Three types of vie w er are a vailable: Acti veX vie wer, P lug-in free vi ewer an d custom homepag e. By default[...]
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Page 22
Operat ing the Camera Configur ation of Main Vie wer 22 Configuratio n of Main Vie wer This secti on explai ns the functi ons of the part s and controls of the main view er . For a detailed e xplanation on each part o r control, see the specified pages. Main vie wer using A ctive X vie wer Main menu ActiveX Displays the Activ eX viewer . Plug-in fr[...]
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Page 23
Operat ing the Camera Configura tion of Main Vie wer 23 (Capture) Click to capture a st ill image shot by the camera and to store it in the com puter . Click to open th e fold er to be sav ed. Note In the case of W indows VIST A or W indows 7, if “Enable P rotected Mod e” is check ed in Contr ol Panel - Internet Opt ion-Security , still images [...]
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Page 24
Operat ing the Camera Configur ation of Main Vie wer 24 Note Set the Exclusi ve contr ol mode in th e System T ab of the System Menu t o On to perform exclusi ve cont rol (page 37) . P anorama panel Map V iew and Arctic V iew are displayed. Y ou ca n switch th e displa y . Click to display Map Vi e w and to disp lay Arctic V iew . Arct ic View is n[...]
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Page 25
Operat ing the Camera Configura tion of Main Vie wer 25 Monitor image The image shot by the camera is sho wn here. There are t wo modes for on-screen pan /tilt/zoom operati on using a mo use: Area zoom mode a nd V ector dragging mode . In the Are a zoom mo de, click ing will pan or til t the camera to wards the center of the image. The Area zoom wi[...]
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Page 26
Operat ing the Camera Oper ating the Camera 26 Note Set the Exclusi ve contr ol mode in the Sy stem T ab of System Menu t o On to perform exclusi ve cont rol (page 37) . Camera list The camera list is displayed when Camera list is set to On in the v iewer menu (p age 92), and at le ast one camera is reg istered. Operat ing the Came ra There are thr[...]
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Page 27
Operat ing the Camera Operat ing the Came ra 27 • When you select On in “H ori zontal t ilt limi t” (page 38), t he camera will not mo ve be yond horizonta l le vel . Zoom co ntrol Click to zoom out, and cli ck to zoom in. Zooming co ntinues while the b utton remai ns pressed. Note The four edges of the image may be dark depending on the zoom[...]
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Page 28
Operat ing the Camera Controlling the Came ra on a P anorama Image 28 Mo ving the camera to a preset position (Com mon operations in Area zoom and V ector dragging modes) Select a pr eset position name from the Preset position panel. The camera wi ll mov e to the preset po sition that you ha ve sto red in memory usi ng the Preset posi tion menu (pa[...]
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Page 29
Operat ing the Camera Using the T rigger But ton 29 Display switchi ng is only av ailable on SNC-ER520/ ER521/ER 550/ER580. (The Illustration abo ve is a simulated screen image of the pan orama image. The displays may be dif f erent from the one s that appea r in act ual use.) 2 Click the point you want t o watch i n the panorama wind ow . The came[...]
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Page 30
Operat ing the Camera Switching T ransmission Mod e 30 Controlling alarm output 1 Y ou can contr ol Alarm output 1. T o use thi s functi on, you n eed to mak e Alarm outpu t 1 acti ve in the T rigger menu o f the Administ rator menu (page 86) . 1 Click Alarm output1 on the T rigger panel . The alarm out put is switched b y clicking. The alarm out p[...]
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Page 31
Operat ing the Camera Using the System Utility 31 Multic ast: T his pr ot ocol is sel ect able whe n Multica st streaming (page 50) is On . When Multic ast is selected, R TP (Real-time T ransport Protocol) and UDP mul ticast techniques are adopted for video/audio t ransmission. By select ing it, the network transmission load of the camera can be re[...]
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Page 32
Operat ing the Camera Using the System Utility 32 Connection ta b Y ou can set the connect ion method. Select the start-up conn ection from: TCP , Unicast , an d Multi cast . If TCP connecti on is selected, you can conf igure proxy settings by selec t ing Use pr oxy . View tab Screen mode Y ou can select Wi nd ow or Fullscreen . Vie w size Y ou can[...]
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Page 33
Operat ing the Camera Using the System Utility 33 Joystick tab Y ou can assign t he joysti ck bu ttons here. SNC desktop vie wer The gadge t that displays the camera image on the si de bar of W indo ws V ista or Desktop in the case of W ind ows 7. Insta lling the SNC desk top vie wer 1 Click Download . When the license ag reement polici es are disp[...]
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Page 34
Operat ing the Camera Using the System Utility 34 How to con tro l PTZ Select the P TZ operati on mode for the Gadget screen from the op tions Ar ea zoom , PTZ contr ol bar , and V ector dragging . Click (Exit) to exit Gadge t. When you cl ick (Set ), you will see the follo wing setting screen.[...]
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Page 35
Administ rating the Camera Basic O peratio ns of t he Admi nistrator Menu 35 Administrating the Camera This sect ion expl ains how to set the functi ons of th e camera by the Administrator . For det ails about mon itoring the camera image, see “Operating t he Camera” on p age 20. This section e xplains th e basic operations and each option o f [...]
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Page 36
Administ rating the Camera Basic Op erations of the Administr ator Menu 36 Configura tion of the Administrator men u System Displays the System me nu. For detail s, see “Conf iguring the System — System Menu” (page 37). Camera Displays the Camera menu for setting the camera image and audio. F or details, see “Setting the Camera Image and Au[...]
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Page 37
Administ rating the Camera Configuring the Sys tem — System Menu 37 Sche dule Displays the Schedule menu f or the Day/Night fu nction, Preset po sition fun ction, e-Mai l (SMTP) fun ction, FTP client function, Imag e memory function and Alarm output fu nction, V oice alert fun ction, et c. (“Setting t he Schedule — Schedule Menu” on page 87[...]
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Page 38
Administ rating the Camera Con fig uri ng th e Syst em — Syst em M enu 38 Opera tion time Sets the time leng th for a user who has control authority . The selectable rang e is from 10 to 600 seconds. This i s ef fecti ve when Exclusi ve contr ol mode is se t to On . Maxim um wait n umber Sets the nu mber o f users who a re permitte d to wait for [...]
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Page 39
Administ rating the Camera Configuring the Sys tem — System Menu 39 PC c lock Displays t he date and ti me set on your co mputer . Date & time format Select the format of date and time to be displ ayed in the main vie wer from the drop-do wn list. Y ou can select th e format between yyyy- mm-dd hh:m m:ss (year -month-day hour:mi nutes:seconds[...]
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Page 40
Administ rating the Camera Con fig uri ng th e Syst em — Syst em M enu 40 Camera Direction Select either of Azimuth or Ar ea title . Azimuth Displays the azimut h with the direction spec ifi ed in North as nor th. Mode: Select between 4- azimuth or 8-azimuth displ ays. Selec ting Off will d isable the di splayi ng of th e azimuth. North: Change t[...]
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Page 41
Administ rating the Camera Configuring the Sys tem — System Menu 41 • If the PS E with whic h you will u se this unit c annot supply suf fic ient po wer and you set the HPoE LLDP functi on to Off , the uni t may not operate cor rectly . • The HPoE LLDP functi on may be slo w to start if the LLDP fun ction is se t to ON and PSE is not used for[...]
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Page 42
Administ rating the Camera Con fig uri ng th e Syst em — Syst em M enu 42 Video & PT drive refresh (SNC-ER520/ ER521/E R550/ER5 80) Image distortion and misalignment of the pan /tilt position may o ccur during e xtended periods of u se. Select On to correc t image distorti on and p an/ti lt misali gnment. V ideo & PT dr iv e refresh tak e[...]
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Page 43
Administ rating the Camera Setting the Camera Imag e and Aud io — Camera Menu 43 OK/Cancel See “Butt ons common to ev ery menu” on page 35. System log T ab The data of th e software acti vity of th e camera is recorded in this log. It inc ludes data that is usefu l if a problem o ccurs. Click Reload to re load the lat est dat a. Access log T [...]
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Page 44
Administ rating the Camera Setting the Came ra Imag e and A udio — Camera Menu 44 Au t o : The focus is automati cally adjusted. Manual: The focus can be adjusted by using the , and butt ons of the control pa nel displayed in the main vi ewer . A ud io codec Select whether you are going to send audi o from the m microphon e input connect or . Sel[...]
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Page 45
Administ rating the Camera Setting the Camera Imag e and Aud io — Camera Menu 45 Iris prior ity: The camera performs the g ain adjustment and shutter sp eed adjustment aut omaticall y , and you can select th e iris. When thi s option is se lected, Iris becomes acti ve. Manua l: Y ou can set the e xposure manua lly . When this option is sel ected,[...]
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Page 46
Administ rating the Camera Setting the Came ra Imag e and A udio — Camera Menu 46 Gain Select th e gain fro m the drop -down list. Selectable g ain v alues are as follo ws: -3, 0, +2, +4, +6, + 8, +10, +12, +14, +16, +18, +20, +22, +24, +26, +28 ( dB) Whit e ba lan ce Selec t the white b alance mode. Au t o : Automatically adjusts the colo r to b[...]
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Page 47
Administ rating the Camera Setting the Camera Imag e and Aud io — Camera Menu 47 Po s i t i o n A vailab le to call out the pri vac y masks, dele te them one by one or delete all at one time. After complet ing the conf iguratio n, registe r by clicki ng OK . Call: Clicks the b utton to turn th e camera facing to the position where th e priv acy m[...]
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Page 48
Administ rating the Camera Setting the Came ra Imag e and A udio — Camera Menu 48 Day/Night T ab Use this tab t o set the day/ night functi on of the camera. Prev iew s creen This scre en is for moni toring images a nd configu ring day/nigh t settings. For detail s on each b utton, r efer to the Cont rol bar of the Plug-in free vie wer (page 25).[...]
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Page 49
Administ rating the Camera Setting the Camera Imag e and Aud io — Camera Menu 49 Cropping (SNC-EP550/ EP580/ER550/ ER580) Y ou can crop a portion of t he image and display the cropped image on the computer . Cropping reduces the transmitt ing data size and thus th e network l oad, and a higher frame rate is achi ev ed. Select On to crop the image[...]
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Page 50
Administ rating the Camera Setting the Came ra Imag e and A udio — Camera Menu 50 Notes • The ac tual frame rate and b it rate ma y be different depending on the image size, shooting scene, or networ k condition . •W h e n A dap tive r ate con trol is s et to On , the ac tual frame rate and bit rate chan ge with in the rang e that does not e [...]
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Page 51
Administ rating the Camera Configuring t he Netw ork — Network Menu 51 Configuring t he Netw ork — Network Menu When you cli ck in the Admini strator menu, the Network menu appears. Use this menu t o conf igure the netw ork to conn ect the camera and the c omputer . The Networ k menu consists of three ta bs: Network , QoS and Dynamic IP addr es[...]
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Page 52
Administ rating the Camera Con fig uri ng th e Netwo r k — Ne twor k Me nu 52 Host name T ype the ho st nam e of the came ra to b e transm itted to the DHCP se rver . This setting is valid on ly wh en Obtain an IP address automatically (DHCP) is selected in the Netw ork ta b . Domain suffix T ype th e domain suff ix of the came ra to be transmitt[...]
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Page 53
Administ rating the Camera Configuring t he Netw ork — Network Menu 53 Pr otoc ol Select the p rotocol. DSCP Set a value to mark t he data traff i c (0 ~ 63). This value is set in the DSCP field included in the IP header of the data traff ic. Set Used when regi stering on the QoS table. QoS is set acc ording to t he follo wing procedure: 1 Select[...]
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Page 54
Administ rating the Camera Con fig uri ng th e Netwo r k — Ne twor k Me nu 54 Tip T o attain QoS of data traff ic, the tar get de vice must be connected to a r outer or swi tch that suppo rts the QoS function. OK/Cancel See “Buttons common to e ver y menu” on page 35. Dynamic IP addres s notification T ab — Notifyin g the IP Address When Ob[...]
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Page 55
Administ rating the Camera Configuring t he Netw ork — Network Menu 55 Authentication mod e Select Logi n or CR AM-MD5 as the authenticat ion method fo r SMTP auth enticati on. Note The model o n sale in China does no t support the CRAM-MD5 authentication. User name, P ass wor d T ype the user name a nd password of the o wner of the mail accoun t[...]
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Page 56
Administ rating the Camera Setting the SSL func tion — SSL Men u 56 Setting the SSL function — SSL Menu When you cl ick in the Admini strator menu, t he SSL menu appears. Use this menu t o conf igure the SSL or TLS funct ion. (called “SSL” herea fter) The settings allo ws the camera to com munic ate with the clie nt PC by usin g SSL. Notes [...]
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Page 57
Administ rating the Camera Setting t he SSL functi on — SSL Menu 57 Use a self-signed certif icate (F or test use) : T his mode uses the certif icate and pri vate ke y pair generated b y Generating a self-signed certi fi cate on page 57. Pri vate k ey infor mation c orrespondin g to the certif icate is stored in the ca mera. Y ou do not need to i[...]
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Page 58
Administ rating the Camera Setting the SSL func tion — SSL Men u 58 Note Click Cancel at the bo ttom of the menu if you want t o cancel chan ging the pri vate k ey passwor d after clicki ng Reset . Doing so r estores the other se tting items in th e Clien t certificate ta b to th e previous settin gs. OK/Cancel See “Buttons common to e ver y me[...]
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Page 59
Administ rating the Camera Setting t he SSL functi on — SSL Menu 59 1 Sav e in the PC t he certifi cate of CA which has signed the certif icate to be installed in t he camera. The exten sion o f the c ertificate file is no rmal ly “.cer . ” Doubl e-click this f ile. Th e follo wing Cer tif icate di alog appears. 2 Click Installatio n Certific[...]
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Page 60
Administ rating the Camera Setting the SSL func tion — SSL Men u 60 T o re move an insta lle d CA cer tificate 1 In Inte rnet Explorer , click i n the order T ools , Internet options , Conten t tab an d Certific ates . The C ertif icates dialog app ears. 2 Select th e certifi cate you want to remov e. The CA certif icate is usually stored in Tr u[...]
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Page 61
Administ rating the Camera Using the 802. 1X Au thenticat ion Function — 802.1X Menu 61 Using the 802 .1X A uthentication Func tion — 802.1X Menu When you c l ick in th e Administrat or menu, the 802.1X menu appe ars. Use this menu t o conf igure the wired or wi reless port -based auth entication in compliance with the 802.1 X standard. The 802[...]
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Page 62
Administ rating the Camera Using the 802 .1X A uthenticat ion Func tion — 802.1X Menu 62 EAP identity T ype the user name to identif y the clien t in the 802. 1X authenticati on server using 3 to 253 characters. EAP passw or d A supplicant E AP password is n eeded to be input ted when PEAP is selec ted with EAP condition . The password c an conta[...]
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Page 63
Administ rating the Camera Using the 802. 1X Au thenticat ion Function — 802.1X Menu 63 Reset T o change the p riv ate ke y password, click this bu tton. The current passwo rd is cleared and t he password te xt box is acti ved to allo w new password entry . Note Click at the bot tom of the me nu if you wa nt to cancel cha nging the pri vate k ey [...]
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Page 64
Administ rating the Camera Using the 802 .1X A uthenticat ion Func tion — 802.1X Menu 64 Creating a security group f or Active Directory 1 Open Activ e Directory Users a nd Computers from Administrati ve T ools of the W indows m enu. 2 Select Use rs of the domain with which you w ant to perform 802.1X connection. 3 Select New from the con text me[...]
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Page 65
Administ rating the Camera Using the 802. 1X Au thenticat ion Function — 802.1X Menu 65 The “Microsoft Certif i cate Services” p age opens. Note If the Microsoft Certif icate Service page does not appea r using the URL abo ve, check t he follo wing: – Is the service of W eb site enabled on I nternet Information Serv ice (IIS)? – Is Certif[...]
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Page 66
Administ rating the Camera Setting the User — User Menu 66 10 Click Next and select as follo ws. Do y ou want to expo rt the priva te key with the certif icate?: Se l ect Y es, export the private key . Select the f ormat y ou want to use: Select Person al Inf ormation E xchange – PKCS#12(PF X) . Passw ord: Specify the priv ate key pa ss word. F[...]
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Page 67
Administ rating the Camera Setting th e Security — Security Menu 67 Viewer mod e When the user is a uthenticated for logg ing in the main vie wer , select the vi ewer mod e to be displayed aft er authenticat ion. Full : The user can o perate all funct ions in this mode. Pan/Tilt: In addi tion to th e Light mode, the user can opera te pan/t ilt/z [...]
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Page 68
Administ rating the Camera Sav ing the Camera P osition and Action — Preset position Menu 68 Sa ving the Camera P osition and Action — Preset position Menu When you cl ick in the Admini strator menu, th e Preset positi on menu appear s. This allo ws you to sa ve the camera’ s pan, ti lt and zoom positi ons and set position t ours (programmed [...]
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Page 69
Administ rating the Camera Sav ing the Camera P osition and Action — Preset position Menu 69 1 Mov e the camera to the position to be sa ved, while checking the im age with the pre view vie wer . 2 Select a preset n umber for saving , and type the preset name. 3 Click the Set bu tt o n . The camera position i s sav ed. Call Click to mo ve the cam[...]
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Page 70
Administ rating the Camera Sending an Ima ge via E-mail — e-Mail (SMTP) Men u 70 Sequen ce Set the sequen ce of the tour . The preset po sitions sav ed using the Posit ion tab a re displayed in the dr op-do wn list a t the botto m. Select the preset po sition from the group-tree , then click Add . The selected preset position i s added in the Seq[...]
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Page 71
Administ rating the Camera Sending an I mage via E-mail — e-Mail (SMTP) Menu 71 Note The model o n sale in China does no t support the T LS function. ST ARTTLS T o use the encryp tion function b y ST AR TTLS, select On . Note The model o n sale in China does no t support the ST AR TTLS functi on. A uthenti cation Select whe ther authenticat ion i[...]
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Page 72
Administ rating the Camera Sending an Ima ge via E-mail — e-Mail (SMTP) Men u 72 Alarm sending T ab — Setting the e-ma il s endin g mod e whe n detecting the alarm Set to send an e-ma il linke d with ala rm dete ction by the exter nal sensor input or by t he b uilt-in detect ion functions. Alarm se nding Select On to set sending an e-mail linke[...]
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Page 73
Administ rating the Camera Sending an I mage via E-mail — e-Mail (SMTP) Menu 73 P er iodical sending T ab — Setting the periodical e-mail sendin g mode Y ou can set to send e-mails per iodically . P eriodical sending Select On when you w ant to use periodical e-mail sending. Image file nam e T ype the f ile name of th e image attached to the e-[...]
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Page 74
Administ rating the Camera Sending Imag es to FTP Server — FTP c lient Menu 74 Sending Ima ges to FTP Server — FTP client Menu When you cl ick in the Admini strator menu, the FTP cli ent menu appears. Use this men u to set up fo r capturin g and sendin g still images to an FT P serv er . Using FTP client f unction, you can send an i mage and au[...]
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Page 75
Administ rating the Camera Sendi ng Images to FTP Se rver — FTP client Menu 75 Remote path T ype the pat h to the de stination u sing up to 64 characters. Image file nam e T ype the f ile name you want to assign to the images when sending t o the FTP ser ver . Y ou can use up to 10 alphanumeric charac ters, - (hyphen) and _ (und erscore) for nami[...]
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Page 76
Administ rating the Camera Sending Imag es to FTP Server — FTP c lient Menu 76 P eriodical sending Select On when you w ant to use per iodical sending . Remote path T ype the remote path using up to 64 charac ters. Image file name T ype the f ile name of t he image sent to the FTP serv er using up to 10 alphanu meric characters , - (hyphen) and _[...]
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Page 77
Administ rating the Camera Recording Images in Memory — Image memory Menu 77 Recor ding Images in Memo ry — Image mem ory Menu When you cl ick in the Admi nistrator menu, the Image me mory menu appears. By using the image memory functio n, you can record an image and aud io fi le (shot bei ng link ed with the e xternal sensor input o r built-in[...]
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Page 78
Administ rating the Camera Recording Image s in Memory — Image memory Menu 78 ST ARTTLS T o use the encr yption funct ion by ST AR TTLS, select On . Note The model o n sale in China do es not support t he ST AR TTLS functi on. Authenticat ion Select whether authenti cation is r equired when yo u send an e-mail. Off: No authenti cation is required[...]
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Page 79
Administ rating the Camera Recording Images in Memory — Image memory Menu 79 Suffix Selec t a suff ix to be a dded to the file name. Date & time: The Date & time suff ix is added to the imag e f ile n ame. The Da te & time suffix consists of the y ear (2 d igits), month (2 dig i ts), da te (2 digi ts), hour (2 d igits), minute (2 di g[...]
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Page 80
Administ rating the Camera Recording Image s in Memory — Image memory Menu 80 Sequence nu mber: A sequent ial number of 10 digits between 000000 0001 and 4294 967295 and two f ixed digits 0 0 are added to the image f ile name. Sequen ce n u mber cl ear Click Clear to res et the Sequence number suf fix to 1. Mode Select the p eriodical recording m[...]
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Page 81
Administ rating the Camera Download ing Images from the Camer a — FTP server Menu / Setting the Edge Stor age — Edge Storage Menu 81 Downloading Images fr om the Camera — FTP serv er Men u When y ou click in the Admi nistrato r menu , the FTP serv er menu appears. T his menu allo ws you to search image and audio f iles stored in the b uilt-in[...]
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Page 82
Administ rating the Camera Setting the Edge Stor age — Edge Stor age Menu 82 number of entri es reaches 500, the un it will begi n to ov erwrite old entri es in ascendin g chronologi cal order . Edge Storage Select On to use Edge Storage. Alarm bu ffer is n ot av ailable when On is selected. SD memory car d Display the av ailable free space of ex[...]
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Page 83
Administ rating the Camera Setting th e Alarm Output — Alarm output Menu 83 IP address monitoring Set the speci fic IP address of which the ne twork connectio n status is to be monitored . IP address moni toring is no t av ailable fo r IPv6. Effec tive period Set the e ff ectiv e period of Edge S torage Always: Recording period is al ways ef fect[...]
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Page 84
Administ rating the Camera Outputt ing A udio Linked to Ala r m Detection — V oice alert Menu 84 Camera tamperi ng detection: S elec t this opt ion to link the alarm outpu t to be triggered when t he camera detects tampering, such as direction shift or spraying. Motion detection: Select this opti on when you l ink the alarm output to the mo tion [...]
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Page 85
Administ rating the Camera Settin g the Opera tions from the Vie wer — T r igger Menu 85 T est When an audio f i le is sa ved in the camera, you can check it by p laying it back. Click Pla y to play back th e audio fi le once. V o ice aler t T o use the v oice alert function linked wi th the sensor input or t he detect ion functi ons, sele ct On [...]
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Page 86
Administ rating the Camera Setting the Operat ions from th e Viewer — T rigger Menu 86 FTP c lient Checking this box allo ws you to select FT P clie nt on the T rigger panel in the main vie wer . By clicki ng FTP client a still image of the moment you click is captu red, and the image file is sen t to the FT P server . When yo u click FT P cl ien[...]
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Page 87
Administ rating the Camera Settin g the S chedule — Sche dule Menu 87 When you cl ick Day/Night , the T rigger - Day/Night menu is disp layed. Y ou can set the necessary opt ions here. The setting op tions and setting pr ocedures are the same as tho se in th e Day/Night tab of th e Camera menu (page 48) . Note The day/nig ht function is in v alid[...]
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Page 88
Administ rating the Camera Setting the Alarm Buff er — Alarm buff er Menu / Setting t he Sensor input/ Camera tamp ering detecti on/Motion de tection — Event de t ecti on menu 88 Setting th e Alarm Buff er — Alarm buff er Menu When you cl ick in the Administrat or menu, the Alarm b uff er menu appears. Y ou can set the Pre-al arm image and au[...]
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Page 89
Administ rating the Camera Setting t he Sensor inpu t/Camera tamp ering detection/ Motion detec tion — Ev ent detection menu 89 Camera tampering detection tab — Set the camera tampering detection Camera tampering detection Select On to acti vate t he function to detect the camera tampering, such as di rection shi fting or spr ay . When you sele[...]
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Page 90
Administ rating the Camera Setting the Sensor inp ut/Camera tamp ering detecti on/Motion de tection — Ev ent dete c tion men u 90 T a rget Ima g e All PTZ p osition or Preset position VMD settings (VMD: Motion det ection) Set detec tion area, de tection re sponse, det ection response speed and detectio n size for Mo tion detect ion. Click the des[...]
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Page 91
Administ rating the Camera Confi guring the Vie wer — Vie wer Menu 91 Detection s ize Specify th e minimum detecti on size and maximum detection si ze of motion det ection. T o specify th e detection si ze, you can eit her enter v alues or drag the verte xes of the area. The area size is mea sured in pix els. • When you place th e cursor on the[...]
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Page 92
Administ rating the Camera Con fig uri ng th e Viewer — Viewer Menu 92 Plug-in free v iewer: Displa ys the Plug -in free vie wer at time of access. Custom : Select the ho mepage to be d isplayed. Y ou can displ ay your f av orite ho mepage stored in the bui lt-in flash memory or SD memory card (not supplied). T o stor e a hom epag e HTM L file in[...]
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Page 93
Administ rating the Camera Confi guring the Vie wer — Vie wer Menu 93 Te x t Note The camera list can be set on ly when Plug-in free vie wer is selected as the h omepage. T ext1 t ext, T ext2 text and T ext3 text Ente r the te xt to be displa yed on the vi ewer screen. T ext1 li nk, T ext2 l ink and T ext 3 link Specify the URL of t he link to as[...]
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Page 94
Administ rating the Camera Con fig uri ng th e Viewer — Viewer Menu 94 Frame rate: Displa ys the sett ing me nu of Frame rate , if it is che cked. Preset posi tion: Displays t he settin g menu of Preset positio n , if it is checked. T rigger: Displa ys the setting options of Tr i g g e r , if it is checked. PTZ control: Displa ys the setting menu[...]
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Page 95
Other s Using the SNC toolbo x 95 Others Thi s sect ion ex plai ns how to use the a ppl icatio n software and commands, in cluding the su pplied CD- RO M . Using the SNC toolbo x Explain s the func tions e xcept th ose of the Ne twork tab in SNC tool box. T o install SNC to olbox, to assig n an IP address and to set the netw ork, see “ Assigning [...]
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Page 96
Other s Using the SNC toolbo x 96 Priv acy Ma sking: Displays the Priv acy Maski ng screen. Panor ama Pan el: Displays the Panorama Creator screen. Custom Homepage: Disp lays th e Custom Home page screen. Firmwar e Upgrade: Displays the Firmwa re Upgrade screen. Initialize De vice: Reboot: Restarts the de vice. Fa ctory defaul t: Initi alizes the d[...]
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Page 97
Other s Using the SNC toolbo x 97 Model Displa ys th e model n ame. Serial No. Displays t he serial numbe r . Ve rs i o n N o . Displays the version of f irmware. Admin na me Displays the administ rator user name. IP Ad dress of NIC (Sea rch r esult fo lder onl y) Displays the IP address of the NIC (Network Interface Card) detected. Tips • A came[...]
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Page 98
Other s Using the SNC toolbo x 98 4 Click OK to fin ish regist ration. Regist ering by drag & drop T o add a de vice, select a de vice from the De vice list in the Search result folder , and drag & drop to the folder to register it in. Regist ering by copy & paste Select a de vice from the Device li st in the Search result folder and ri[...]
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Page 99
Other s Using the SNC toolbo x 99 Setting SNC too lbo x o ptions Select Op tion from the T ools menu to display t he “Option” d ialog. This d ialog consists of 3 types: General , Netwo rk and Log . General tab Lang uage Set lang uage. Defa ult devi ce ac coun t Set the initia l values of use r name and pa ssword for th e administrator a ccessin[...]
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Page 100
Other s Using the SNC toolbo x 100 Log tab Over write the old est log file T o set the si ze of the l og f ile, check Enabl e and specify the minimum required sp ace for a log f i le. Log out put f older Click Bro wse to display the fo lder selectio n dialog. Specif y the folde r to save the log. Using Privacy M askin g — Masking a Camera Ima g e[...]
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Page 101
Other s Using the SNC toolbo x 101 Zoom co ntrol Click to zo om ou t, and click to zoo m in. Zooming co ntinues while the b utton remai ns pressed. The current zoom status is sho wn on the zoom bar . The left end is W IDE, and t he righ t end is TE LE. Click to move the zoom to WIDE. Click to move the zoom to TE LE. Priv acy mask se tting sect ion [...]
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Page 102
Other s Using the SNC toolbo x 102 Using P a norama Creator — Creating a P anorama Im age The P anorama Crea tor funct ion of SNC t oolbox al lo ws you to create a p anorama image to be d isplayed on the main vie wer . Using the panorama ima ge, you can mov e the camera to a desired position simply by clicking on the image. This secti on exp lain[...]
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Page 103
Other s Using the SNC toolbo x 103 2 Specify the ca mera movement area by drag ging the mouse to dra w a rectangle on t he Map vie w panorama image. The specif ied camera mo vement area wi ll be ef fectiv e when the panorama image is sav ed in the camera. 3 Click Send to t ransmit the pan orama image to the camera. The panorama image is sav ed in t[...]
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Page 104
Other s Using the SNC toolbo x 104 5 Click Cancel to exit the program. Using the Firmware Upgr ade Using the Fi rmware Upgr ade functi on of the SNC toolbox allo w s you to u pgrade the f i rmwar e of the dev i ce. Starting the Firmware Upgrade 1 Select the de vice to upgrade i ts firmw a re from the De vice list. Y ou can select multiple devices a[...]
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Page 105
Other s Using the SNC toolbo x 105 Show Detail Displa ys the de tailed info rmation on a task. Star t This reserves a task. Stop Y ou can cancel a task reservat ion. Cancel Closes the T ask List. Creati ng a task 1 Click Add . Dis pla ys T ask Wizard . 2 Click Next . 3 Select a de vice to which the ta sk is assigned. A list of de vices regi stered [...]
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Page 106
Other s Using the SNC toolbo x 106 Recur ren ce patt ern Specify th e opera tion inte rval. Onetime: Runs the task o nce. Hourly: Spec ify the operat ion frequen cy in unit s of hours. (Possible set value: 1 to 99) Daily: Sp ecify the oper ation fr equency in units of days. (P ossible set v alue: 1 to 99) W eekly: Specify the o peration frequenc y [...]
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Page 107
Other s Using the SNC toolbo x 107 Device “Setting the Cam era Image and A udi o — Came ra Menu” on page 43 Common “Common T ab ” on pag e 43 Pict ure “Pict ure T ab” on page 44 Day/N ight “Da y/Ni ght T ab” on pa ge 48 V ideo codec “V ideo co dec T ab” on page 48 Streami ng “Streami ng T ab” on pag e 50 Network “Conf ig[...]
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Page 108
Other s Using the SNC aud io upload tool — T rans mitting A udio to Camera 108 Device restart an d initiali zation Y ou c an resta rt and ini tiali ze (restor e factory d efault) a selected de vice. Multiple de vices can be select ed simulten eously fo r restart and initializ ation. Restarting a de vice Click T ools , Initialize Device and Reboot[...]
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Page 109
Other s Using t he SNC au dio upload tool — T ransmit ting A udio to Came ra 109 Installing the SNC aud io upload tool 1 Insert the CD-ROM in your CD-R OM driv e. A cov er page appears aut omatically in you r W eb bro wser . If it does not appear automatical ly in the W eb bro wser , double-c lick on the i ndex.h tm fi le on the CD-R OM. When you[...]
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Page 110
Other s Using the SNC aud io upload tool — T rans mitting A udio to Camera 110 Using the SNC audio upload tool When you st art the SNC audio upload t ool, the Setting tab is displayed. Setting tab Use this menu to se t the camera to transmit a udio from a computer or upload an audio f ile. User Set the User ID and Passw ord for the administrator [...]
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Page 111
Other s Using t he SNC au dio upload tool — T ransmit ting A udio to Came ra 111 Select al l Click to select all the c ameras in the camera list. This is useful, for e xample, when you de lete all the cameras from the li st or specify t he same user ID and password for all cameras. User ID /P assw or d Use this item when you specify the user ID a[...]
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Page 112
Other s Using the SNC aud io upload tool — T rans mitting A udio to Camera 112 Notes • Audio tr ansmission stops if you switch the tab during transmission. • Audio may be interrupted when the IP address is changed if Obtain an IP address aut omatically (DHCP) is se t on IP addr ess in th e Network me nu. • Audio may be interrupt ed if you t[...]
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Page 113
Other s Using t he SNC au dio upload tool — T ransmit ting A udio to Came ra 113 Recording/p layback pr ogres s bar Y ou can check recordi ng or playback progress wi th this bar . During reco rding, the f ar right of the bar repr esents 30 seconds, and the remaining recor ding time is numericall y displayed belo w the bar . During play back, the [...]
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Page 114
Other s Using the SNC video pl ayer — Pla ying a Video/A udio File Recorded with the Camera 114 Savi ng the recor ded audio file to t he computer 1 Click (record ing) in th e V oic e alert tab to start recording. 2 Clic k (stop) to st op recording. Reco rding w ill st op auto matical ly in 30 secon ds. 3 Click (sav e). The Save as dialog appears.[...]
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Page 115
Other s Using the SNC video pl ayer — Pla ying a Video/A udio File Recorded with the Camera 115 Using the SNC video p lay er 1 Start the SNC video player . 2 Click th e (browse) icon. The Select Fi le dialog opens. 3 Select th e file you want to p lay . Click on the top of the screen to open the file informa tion dialo g. File dial og Model name:[...]
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Page 116
Other s Using the SNMP 116 Using the SNMP This uni t supports SNMP (Simple Netwo rk Management P rotocol). Y ou can read MIB -2 objects using softw are such as SNMP mana ger software. Th is unit also suppor ts the coldStar t trap which occurs when the po wer is turned on or the unit r estarts, and the Authen ticati on failure trap, which informs of[...]
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Page 117
Other s Glos sary 117 3) sysName= <string> Set the c ase of “mib-2 .system.sy sName.0” in the <strin g> position. Th e maximum length of <st ring> is 255 characters. 4) enaAuthT raps=<v alue> Set the case v alue of “mib-2.snmp.snmp Enable Auth enT raps.0” in th e <stri ng> positio n. T ype “1” (enable) or ?[...]
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Page 118
Other s Glos sary 118 DHCP ser ver Acronym f or Dynamic Host Conf iguration Proto col server . The IP address of a terminal withou t an indi vidual IP addr ess can be aut omatically distrib u ted b y the Dynamic Ho st Conf iguratio n Protocol (DHCP) . The DHCP server assigns the IP addresses to the te rminals. Digital cer tifica te An electronic ce[...]
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Page 119
Other s Glos sary 119 Prima r y DNS ser ve r One of the DNS servers that can f irst reply to a request by con nected de vices or other DNS serv ers. Pr o xy serv er A server or software that acts as an intermediary between a lo cal network an d the Internet so that it can connect to t he Internet in plac e of a computer on a l ocal networ k. PSK Ab[...]
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Page 120
Other s Inde x 120 Inde x Numerics 802.1X ...... ................. ............. 61 , 119 A Access log ............................. ......... 43 Activ e Directory ........ ..................... 64 Activ eX control ............... ....... 10 , 117 Activ eX V iewer ............... ......... 21 , 22 Adapti ve rate control .................. .... 49 A[...]
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Page 121
Other s Inde x 121 HTTP request ............. ................. ... 55 HTTP server .................... ............... 5 5 I image file ....... ................. ............... 29 Image f ile name....... 72 , 75 , 76 , 78 , 79 Image memory .............. 29 , 36 , 77 , 86 Image memory Menu ............ ......... 77 Image quality .................[...]
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Page 122
Other s Inde x 122 SSL ................. ................. ....... 56 , 119 SSL Menu............. ................. ......... 56 Start time ................... ................. .... 87 Stay time............... ................. ......... 70 Streaming .................. ................. .... 50 Subject ............ ................. ......... 55 ,[...]