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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sony SPP-S2720, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Table of contents for the manual
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Page 1
3-232-392- 13 (1) Operating Instructions Cor dless T elephone US ©2001 Sony Corporation SPP-S2720 Hearing-Aid Compatible[...]
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2 US Caution You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment. Privacy of communications may not be ensured when using this phone. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of t[...]
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Page 3
3 US INFORMATION FOR FCC REGURATION CLAIM 1. This equipment complies with Part 15 and Part 68 of the FCC rules for the United States. On the bottom of this equipment is a label that contains, among other information, the FCC certification number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided [...]
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Page 4
4 US IMPORT ANTES INSTRUCCIONES DE SEGURID AD A fin de reducir el riesgo de incendio, descarga eléctrica y lesiones a las personas cuando usted use su equipo telefónico, siempre debe observar precauciones básicas de seguridad, entre ellas: 1. No use este producto cerca del agua, por ejemplo, cerca de una bañera, lavabo, fregadero de cocina o la[...]
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Page 5
5 US INFORMACIÓN PARA LA DEMANDA DE LA REGLAMENTACIÓN DE LA FCC 1. Este equipo cumple con la Parte 15 y la Parte 68 de las reglas de la FCC para EE.UU. En la base de este equipo hay una etiqueta que contiene, entre otra información, el número de certificado de la FCC y el número de equivalencia de timbre de llamada (REN) para este equipo. Cuan[...]
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6 US Table of contents Getting Started 8 Welcome 9 Read this first 10 Step 1: Checking the package contents 11 Step 2: Setting up the base unit 14 Step 3: Preparing the battery pack 16 Step 4: Choosing the dialing mode 17 Step 5: Entering the area code 21 Setting up the EZ Access function 23 Registering additional cordless handsets 25 Changing the [...]
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7 US Table of contents Additional Information 61 Carrying the cordless handset by the belt clip 62 Notes on power sources 63 Maintenance 64 Troubleshooting 68 Specifications 69 Index Back cover LIMITED WARRANTY[...]
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Page 8
Getting Started 8 US Getting Started W elcome Thank you for purchasing Sony QuadraStation 2.4! The phone systems can be expanded to a total of four cordless handsets and realizes the Intercom conversation between a couple of cordless handsets (walkie-talkie function). First, read the followings. • The system includes a cordless handset. If you ut[...]
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Page 9
Getting Started 9 US Getting Started Read this first Base unit Before you use your phone, you must first set it up. Here ’ s a quick way to set up your phone: Steps 1 to 5. Step 2 (pages 11 to 13) You need to do two things to set up the base unit, including finding the best location for the base unit. Step 3 (pages 14 to 15) Insert the battery pa[...]
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Page 10
Getting Started 10 US Telephone line cord Cordless handset AC power adaptor (AC-T46) Base unit Rechargeable battery pack (BP-T38) Step 1 Checking the package contents Make sure you have received the following items in the package. If anything is missing, contact your local Sony dealer.[...]
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Page 11
Getting Started 11 US Getting Started Step 2 Away from television sets and other electronic equipment Away from a microwave oven Away from excessive moisture, extremely low temperatures, dust, mechanical vibration, or shock Away from a personal computer Away from another cordless telephone Near a central location and on a level surface Away from he[...]
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Page 12
Getting Started 12 US 1 Connect the telephone line cord to the LINE jack and to a telephone outlet. 2 Connect the AC power adaptor to the DC IN 9V jack and to an AC outlet. 3 Raise the antenna. Make sure it points towards the ceiling. Connect the base unit Step 2: Setting up the base unit (continued) Hook the cord. To DC IN 9V To LINE AC power adap[...]
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Page 13
Getting Started 13 US Getting Started Notes • Use only the supplied AC-T46 AC power adaptor. Do not use any other AC power adaptor. • Connect the AC power adaptor to a continuous power supply. • Place the base unit close to the AC outlet so that you can unplug the AC power adaptor easily. Tip If your telephone outlet is not modular, contact y[...]
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Page 14
Getting Started 14 US Pr eparing the battery pack Charge the battery pack for more than 12 hours before you start using your cordless handset. 1 Slide open the battery compartment lid of the cordless handset. 2 Connect the battery connector with correct polarity (black wire goes on lower side and red wire goes on upper side). 3 Hook the cords and i[...]
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Page 15
Getting Started 15 US Getting Started About the station number When you start charging the battery, “ HANDSET 1 ” appears on the display of the cordless handset. This shows the ID number for each cordless handset and base unit of the system, called “ station number. ” The station number of the base unit is set to 0 and that of the cordless [...]
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Page 16
Getting Started 16 US Choosing the dialing mode For the telephone to work properly, select an appropriate dialing mode (tone or pulse). When you set the dialing mode with the cordless handset, make sure the other cordless handsets* are not in use before you start the setting. You cannot set the dialing mode while the system is in use. * If the syst[...]
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Page 17
Getting Started 17 US Getting Started Entering the area code When you use this phone for the first time, or move to an area that has a different area code, you must enter the area code. Otherwise, you cannot use some functions of this phone and the Caller ID functions. This is also necessary because the phone must be able to select an area code to [...]
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Page 18
Getting Started 18 US 4 Enter the three digits of your home area code using the dialing keys. 5 Press (PGM) . You hear a long confirmation beep. Notes • If the home area code is already entered, it appears on the display in step 2. To enter a different home area code, see “ To change the home area code ” below. • Do not allow more than 60 s[...]
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Page 19
Getting Started 19 US Getting Started To enter the local area code (For 10 digits phone numbers users) If a call matches one of the local area codes you entered, the phone number will be registered with 10 digits in the Caller ID list (area code + number). If a call does not match one of the local area codes you entered, the phone number will be re[...]
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Page 20
Getting Started 20 US To change the local area code 1 Perform steps 1 to 3 on page 19. The current local area code appears on the display. 2 Press (ERASE) to erase the current local area code. 3 Enter a new local area code using the dialing keys. 4 Press (PGM) . You hear a long confirmation beep. To erase the local area code You can erase the local[...]
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Page 21
Getting Started 21 US Getting Started The EZ Access function enables you to access to any set of numbers up to 32 digits long by simple one-touch. Use for calling cards plus PIN, voice mail, long distance provider, or any other set of frequently used number. After setting up the access number, you only need to press (EZ ACCESS) for dialing the acce[...]
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Page 22
Getting Started 22 US To use the EZ Access – for making calls, see page 31. – for redialing, see page 33. – for making calls from the Phone Directory, see page 41. – for making calls from Caller ID list, see page 54. To change the access number 1 Perform steps 1 and 2 on page 21. The current access number appears on the display. 2 Press (ER[...]
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Page 23
Getting Started 23 US Getting Started RING OFF MASSAGE OLD NEW ENTER SYSTEM ID _ Registering additional cor dless handsets The phone system includes a cordless handset. You can expand the system including a total of four cordless handsets. Be sure to register the ID number of the additional cordless handset called “ station number ” to the base[...]
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Page 24
Getting Started 24 US 3 Enter the 8 digits system ID by pressing the dialing keys. The system ID is shown on a sticker affixed to the bottom of the base unit. 4 Press (PGM) . You hear a long confirmation beep and the assigned station number is displayed. Notes • Do not allow more than 60 seconds to elapse during the operation procedure. • Once [...]
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Page 25
Getting Started 25 US Getting Started Changing the language of the display (GO BACK) NO SI RING OFF MASSAGE OLD NEW continued You can choose English or Spanish as the display language by following the procedure below. To change the language from English to Spanish 1 Press (PGM) . 2 Turn Jog Dial to choose “ ESPANOL ” , and then press Jog Dial. [...]
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Page 26
Getting Started 26 US Identifying the parts Refer to the pages indicated in parentheses for details. Base unit 1 VOICE MAIL lamp (p. 59) Flashes, noticing that you have messages waiting for you to retrieve in voice mail service. 2 NEW CALL lamp (p. 51) Flashes when there is a “ NEW ” data in the Caller ID list. 3 IN USE lamp (p. 30) Lights when[...]
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Getting Started 27 US Getting Started continued 6 Antenna (p. 12) 7 Hook for AC power adaptor cord (p. 12) 8 DC IN 9V jack (p. 12) 9 LINE (telephone line) jack (p. 12) 6 8 7 9[...]
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Getting Started 28 US 1 qa qs qd 2 3 4 5 6 7 8 9 0 Identifying the parts (continued) 1 Antenna 2 Speaker 3 Display window (p. 30, 50) 4 TALK button (p. 30) Lets you make or receive a call. 5 HOLD button (p. 31) Puts a call on hold. 6 Battery compartment (p. 14) 7 CALL WAITING/FLASH button (p. 31, 58) Switches to a second call if you have “ call w[...]
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Getting Started 29 US Getting Started qg qh qj ql qk w; wa qf qf TONE button (p. 31) Allows you to switch temporarily to tone dialing. qg RINGER qh I (HEADSET) jack (p. 31, 35, 61) qj VOL (volume) switch (p. 31) Adjust the cordless handset volume. qk # button (p. 56) Used to change the number of digits of the phone number in the Caller ID list. ql [...]
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Page 30
Basics 30 US 1 Pick up the cordless handset from the base unit. 2 Press (TALK) and wait until “TALK” appears on the display and the display also shows the talk time in hours, minutes and seconds. The dialing keys light up. You then hear a dial tone. The IN USE lamp on the base unit lights up. If you hear five short error beeps and “NO CONNECT[...]
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Page 31
Basics 31 US Basics Making calls when the headset is connected When a headset (optional) is connected to the I (HEADSET) jack on the cordless handset, you can talk through the headset. Making calls using the EZ Access function To set up the access number, see “Setting up the EZ Access function” on page 21. 1 Pick up the cordless handset from th[...]
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Page 32
Basics 32 US Making calls (continued) Notes • When making a call on the cordless handset, “ ” appears on the display indicating the receiver sensitivity with the base unit. Three bars indicate a good reception, no bar indicates a bad reception. When calling from an area with poor reception, you may experience interference or the call may be d[...]
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Page 33
Basics 33 US Basics Redialing The cordless handset stores five dialed phone numbers. 1 Press (REDIAL/PAUSE) . 2 Display the name or phone number you want to call by turning Jog Dial. 3 Press Jog Dial. 4 Turn Jog Dial to choose “DIAL”, and then press Jog Dial. The phone number will be redialed. Notes • The redial memory only registers up to 32[...]
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Page 34
Basics 34 US Making calls (continued) To erase the dialed phone number one by one 1 Display the name or phone number you want to erase by doing steps 1 to 3 on page 33. 2 Turn Jog Dial to choose “ERASE REDIAL”, and then press Jog Dial. 3 Turn Jog Dial to choose “YES”, and then press Jog Dial. You hear a long confirmation beep, and the numbe[...]
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Page 35
Basics 35 US Basics 1 When you hear the phone ring: • Press (TALK) . or • Pick up the cordless handset from the base unit when the cordless handset is placed on the base unit. (When Quick talk is set to “ON”; see page 36) “TALK” appears on the display and the display also shows the talk time in hours, minutes and seconds. The IN USE lam[...]
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Page 36
Basics 36 US To Adjust the cordless handset volume Put a call on hold* 1 Switch to another call (“call waiting” service* 2 ) Receive a call by only picking up the cordless handset from the base unit, without pressing (TALK) (Quick talk) Adjust the ringer volume of the cordless handset Additional tasks Do this Set the VOL switch to H (high), M ([...]
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Page 37
37 US Telephone Features Telephone Features You can dial a number by scrolling through the Phone Directory, in which up to 50 phone numbers can be stored. When the system has two or more cordless handsets, you can store a different set of phone numbers to each cordless handset. Storing phone numbers and names Example : to store “SONY” “123- 4[...]
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Page 38
38 US Telephone Features Each press of Jog Dial after choosing “ M ” or “ m ” switches the characters from upper case letters t lower case letters t numbers and symbols. Enter successive characters in the same way. To enter a “space”, turn Jog Dial to choose “ ” (space), and then press Jog Dial. 4 Press (PGM) . “ENTER NUMBER” ap[...]
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Page 39
39 US Telephone Features Telephone Features Notes • If you try to save a 51st phone number, you will hear five short error beeps and “THE MEMORY IS FULL” will be displayed. You cannot store the phone number. To store another phone number, erase one of the stored phone numbers (see page 43). • Names cannot be entered using the dialing keys. [...]
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Page 40
40 US Telephone Features Making calls from the Phone Directory 1 Press Jog Dial. “PHONE DIRECTORY” appears on the display. PHONE DIRECTORY ABC DEF RING OFF MASSAGE OLD NEW Turn Press (TALK) (PGM) (EZ ACCESS) Phone Directory (continued) TUV WXYZ etc RING OFF MASSAGE OLD NEW BROWN JOHN SONY SMITH JOHN RING OFF MASSAGE OLD NEW (GO BACK) DIAL EDIT [...]
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Page 41
41 US Telephone Features Telephone Features 5 Turn Jog Dial to choose “DIAL”, and then press Jog Dial. The phone number will be dialed. Tips • When you select “(GO BACK)”, you can return to the previous set display by pressing Jog Dial. • If there is no data recorded in the selected alphabet group in step 2, the data memory of the next [...]
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Page 42
42 US Telephone Features Changing a stored name and/or phone number 1 Display the name you want to change by doing steps 1 to 3 on page 40. 2 Press Jog Dial. 3 Turn Jog Dial to choose “EDIT”, and then press Jog Dial. The cursor is “_” at the right of the name. 4 Turn Jog Dial to choose “ P ”, then press Jog Dial or press (ERASE) to eras[...]
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Page 43
43 US Telephone Features Telephone Features Erasing a memory location To erase the phone number one by one 1 Display the name you want to erase by doing steps 1 to 3 on page 40. 2 Press Jog Dial. 3 Turn Jog Dial to choose “ERASE DIRECTORY”, and then press Jog Dial. 4 Turn Jog Dial to choose “YES”, and then press Jog Dial. You hear a long co[...]
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Page 44
44 US Telephone Features Phone Directory (continued) Transferring the Phone Directory memory (when the system has any other additional cordless handsets) The Phone Directory memory can be transferred one by one or all at once (with a maximum of 50 numbers) from a cordless handset to an additional cordless handset. This function works only when one [...]
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Page 45
45 US Telephone Features Telephone Features To transfer all phone numbers from the Phone Directory The Phone Directory receiving the transfer will be totally overwritten. 1 Press (PGM) . 2 Turn Jog Dial to choose “MEMORY MANAGE”, and then press Jog Dial. 3 Press Jog Dial. 4 When the system has an additional cordless handset Skip this step. When[...]
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Page 46
46 US Telephone Features Locating the handsets You can page the handsets from the base unit. Note that you cannot page if the handset is in use. Press (HANDSET LOCATOR) . All the cordless handsets on the system ring for about one minute. To stop ringing, press (OFF) on any of them. Tip You can page the handset even when “RINGER VOLUME” is set t[...]
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Page 47
47 US Telephone Features Telephone Features Switching the phones during a call (when the system has any other additional cordless handsets) You can easily switch from the cordless handset to another cordless handset without disconnecting the call. This function works only when one or more additional cordless handsets are available on the system. 1 [...]
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Page 48
48 US Intercom Operation T alking between the phones – Intercom – W alkie-T alkie function (when the system has any other additional cordless handsets) You can make an intercom conversation between a couple of cordless handsets (Walkie-Talkie function) of the same phone system far from the base unit (e.g. use out of doors). You can start the in[...]
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Page 49
49 US Intercom Operation Intercom Operation T ransferring a call (when the system has any other additional cordless handsets) You can transfer a call between the cordless handsets without disconnecting the call. This function works only when one or more additional cordless handsets are available on the system. Example : Transferring a call from sta[...]
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Page 50
50 US Caller ID Features Caller ID Features Understanding the Caller ID service Caller ID allows the caller’s phone number to be shown on the display before you answer the call. In order to use this feature, you must first subscribe to Caller ID service. The name of this service may vary depending on your telephone company. To use this feature, b[...]
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Page 51
Caller ID Features Caller ID Features 51 US Looking at the Caller ID list The phone stores the data of the last 70 calls received including “UNKNOWN NUMBER/NAME/CALLER” and “BLOCKED NUMBER/NAME/CALL” calls. It keeps track of all calls received; even if they were not answered. Viewing the Caller ID list You can look through the Caller ID lis[...]
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Page 52
52 US Caller ID Features Looking at the Caller ID list (continued) Erasing data from the Caller ID list Old data will be erased automatically when a 71st call comes in, but you can also manually erase unnecessary data one by one or erase the entire list. To erase the phone number one by one 1 Display the phone number you want to erase from the Call[...]
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Page 53
Caller ID Features Caller ID Features 53 US To erase the entire list at once Entire Caller ID list deletion can only be made on the cordless handset. Note that Caller ID data in the list that has not been viewed will also be erased. 1 Press (PGM) . 2 Turn Jog Dial to choose “MEMORY MANAGE”, and then press Jog Dial. 3 Turn Jog Dial to choose “[...]
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Page 54
54 US Caller ID Features Using the Caller ID list By using the Caller ID list, you can call back a phone number from the Caller ID list easily or store numbers from the Caller ID list into the Phone Directory. Calling back a number from the Caller ID list 1 Display the phone number you want to call from the Caller ID list (see page 51). 2 Press Jog[...]
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Page 55
Caller ID Features Caller ID Features 55 US Storing a number of the Caller ID list into the Phone Directory 1 Display the name and phone number you want to store from the Caller ID list (see page 51). 2 Confirm the number and press Jog Dial. 3 Turn Jog Dial to choose “PROGRAM”, and then press Jog Dial. The cursor “_” is at the right of the [...]
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Page 56
56 US Caller ID Features Notes • If the area code is not entered, “ENTER AREA CODE” will appear on the display, and you will not be able to store into the Phone Directory. Enter the area code (see page 17). • Do not allow more than 60 seconds to elapse during the operation procedure. • If the number displayed in step 1 is not the one you [...]
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Page 57
Caller ID Features Caller ID Features 57 US 2 Continue the operation to call or store the phone number with the correct number of digits (pages 54 and 55). Notes • You need to adjust the number of digits each time you call back from the Caller ID list as the changes to the Caller ID data is not stored in memory. • You may not be able to change [...]
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Page 58
58 US Caller ID Features Using “Caller ID with call waiting” service This telephone is compatible with the “Caller ID with call waiting” service. Make sure that your telephone company offers this service. Like the basic Caller ID service, you need to subscribe to “Caller ID with call waiting” in order to use this service. Even though yo[...]
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Page 59
Caller ID Features Caller ID Features 59 US Using voice mail service If you subscribe to your telephone company’s message service which includes this feature, the display will show that you have messages waiting to be retrieved. If you have messages “MESSAGES WAITING” appears on the display on the cordless handset, and the VOICE MAIL lamp on [...]
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Page 60
60 US Caller ID Features If you move or change your telephone company Message waiting signals are sent in one of two ways: FSK signaling or “stutter” signaling (Your telephone company can provide you with more information about your service). The first time this phone receives a voice mail message, it will set itself to the FSK service and will[...]
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Page 61
Additional Information 61 US Additional Information Carrying the cordless handset by the belt clip You can hang the cordless handset on the belt using the belt clip. Open the belt clip of the cordless handset by pressing the top of it, and then attach the cordless handset to the belt. Using the headset You can talk on the cordless handset without u[...]
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Page 62
Additional Information 62 US Notes on power sour ces On battery pack • Store the battery pack at a temperature between 41°F (5°C) and 95°F (35°C) for best performance. • If you do not use the cordless handset for a long period of time, remove the battery pack after charging for more than 12 hours. On power failure During a power interruptio[...]
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Page 63
Additional Information 63 US Additional Information Maintenance • Clean the cabinets with a soft cloth slightly moistened with water or a mild detergent solution. Do not use any type of abrasive pad, scouring powder or solvent such as alcohol or benzine as they may damage the finish of the cabinet. • If the charge terminals of the base unit and[...]
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Page 64
Additional Information 64 US Symptom You hear five short error beeps when you press (TALK) . You hear no dial tone. The phone does not connect at all, even though the number you dial is correct. The phone does not redial correctly. Even by pressing (EZ ACCESS) , the desired call is not being made. The cordless handset does not ring. Remedy • Make[...]
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Page 65
Additional Information 65 US Additional Information Symptom You hear interference during conversation. You hear a beep every second during a conversation and “ ” appears on the display. You hear a beep twice per second and “BATTERY LOW” appears on the display. You hear five short error beeps and “NO OTHER HANDSET REGISTERED” appears on [...]
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Page 66
Additional Information 66 US Symptom The caller’s name and/or phone number does not appear on the display. The caller’s name and/or phone number does not appear on the display during call waiting. You cannot dial the number from the Caller ID list. The memory match function does not work. You cannot use voice mail service. Caller ID Remedy • [...]
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Page 67
Additional Information 67 US Additional Information Symptom The CHARGE lamp on the base unit does not light up when you place the cordless handset to charge. The battery duration is short. Note Should any problems persist, press RESET on the bottom of the base unit with the tip of a toothpick or some other sharp instrument. This has no effect on th[...]
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Page 68
Additional Information 68 US General Spread method Direct-Sequence Spread-Spectrum Access method FDMA-TDD Frequency band 2.4075 - 2.4720 GHz Operating channel 40 channels Dial signal Tone, 10 PPS (pulse) selectable Supplied accessories See page 10. Cordless handset Power source Rechargeable battery pack BP-T38 Battery life Standby: Approx. 6 days T[...]
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Page 69
69 US Additional Information Additional Information Index A Adjusting volume cordless handset volume 31, 36 ringer volume 36 Area code 17 B Battery pack charging 14 duration 15 BLOCKED NUMBER/ NAME/CALL 50 C Call waiting service 31, 36 Caller ID 50 Caller ID list 51 calling back 54 memory match function 50 storing in Phone Directory 55 Caller ID wi[...]
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For the customers in the USA Be sure to save the receipt and attach it to your WARRANTY card when having your equipment repaired at an authorized Sony service center. Sony Corporation Printed in Taiwan, R.O.C. For online product registration, please contact www.sony.com/productregistration[...]