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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Source Technologies ST9510, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Source Technologies ST9510 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Source Technologies ST9510. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Source Technologies ST9510 should contain:
- informations concerning technical data of Source Technologies ST9510
- name of the manufacturer and a year of construction of the Source Technologies ST9510 item
- rules of operation, control and maintenance of the Source Technologies ST9510 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Source Technologies ST9510 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Source Technologies ST9510, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Source Technologies service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Source Technologies ST9510.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Source Technologies ST9510 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
ST Secure MICR Printer User’s Guide 1 2006, Source Technologies March 2006 All Rights Reserved ST9510 Secure MICR Printer User’s Guide Source Technologies 2910 Whitehall Park Drive Charlotte, NC 28273 www.sourcetech.com techsupport@sourcetech.com 800-922-8501 2006, Source Technologies All rights reserved. Written and produced by Source Tech[...]
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Page 2
ST Secure MICR Printer User’s Guide 2 2006, Source Technologies March 2006 All Rights Reserved This manual serves as a reference for Source Technologies Secure MICR Printer. This manual should be used as a reference for learning more about MICR technology, and developing MICR printing applications. This guide was produced to assist IS Technicians[...]
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Page 3
ST Secure MICR Printer User’s Guide 3 2006, Source Technologies March 2006 All Rights Reserved Table of Contents 1. Printer Installation .................................................................... 5 2. MICR Overview ......................................................................... 6 The Check Processing System ...................[...]
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Page 4
ST Secure MICR Printer User’s Guide 4 2006, Source Technologies March 2006 All Rights Reserved 8. MICR Commands Examples .................................................... 26 PJL Unlock Sequence ........................................................... 26 PCL Initial Setup ................................................................... 26[...]
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Page 5
ST Secure MICR Printer User’s Guide 5 2006, Source Technologies March 2006 All Rights Reserved 1. Printer Installation For complete information on how to unpack and setup your printer, see your printer’s user’s guide. Please read the following if you are going to install the printer driver shipped with your printer. 1. Locate the CD that was [...]
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Page 6
ST Secure MICR Printer User’s Guide 6 2006, Source Technologies March 2006 All Rights Reserved 2. MICR Overview MICR stands for Magnetic Ink Character Recognition. All MICR documents have a MICR line with numbers and symbols printed in a MICR font with magnetically chargeable toner. Each character of the MICR font has a unique waveform when sense[...]
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Page 7
ST Secure MICR Printer User’s Guide 7 2006, Source Technologies March 2006 All Rights Reserved The key standards that address check documents are as follows: ANSI X9.7 Specifications for Bank Check Background and Convenience Amount Field ANSI X9.13 Specifications for Placement and Location of MICR Printing ANSI X9.18 Paper Specifications for Chec[...]
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Page 8
ST Secure MICR Printer User’s Guide 8 2006, Source Technologies March 2006 All Rights Reserved 3. MICR Check Design General Features of Check Design To be a legal and negotiable document, the nece ssary elements required on a check are the date, amount, payee, drawee institution, and payer’s signature. Other elements included in a good check de[...]
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Page 9
ST Secure MICR Printer User’s Guide 9 2006, Source Technologies March 2006 All Rights Reserved Data Elements Date The date is a required data element for a check. It represents the day on or after the transfer of the check amount may take place. It is usually placed in the upper right portion of the check so it does not interfere with the conv en[...]
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Page 10
ST Secure MICR Printer User’s Guide 10 2006, Source Technologies March 2006 All Rights Reserved Payee Area The payee is a necessary element for a negotiable document. The payee area is generally to the left side of the document either above or below the amount in words. It is often preceded by the words “Pay to the Order Of.” The payee data s[...]
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Page 11
ST Secure MICR Printer User’s Guide 11 2006, Source Technologies March 2006 All Rights Reserved MICR Line Accurate high-speed processing of your checks by financial institution s is enabled by the accuracy and integrity of the data in the MICR line. Refer to figure 3.1 for the location of the following MICR line fields. The MICR line is read from[...]
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Page 12
ST Secure MICR Printer User’s Guide 12 2006, Source Technologies March 2006 All Rights Reserved Figure 3.1: Sample Check A. Serial Number: Must be in the upper right corner and match the serial number in the MICR line (see D for further explanation). B. Fractional Routing Transit Number: Should be in the upper right corner and must match the rout[...]
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Page 13
ST Secure MICR Printer User’s Guide 13 2006, Source Technologies March 2006 All Rights Reserved 4. Quality Issues A high quality MICR document can be read by bank reader/sorter equipment many times with no readability issues and does not result in damage to bank equipment. This quality is the result of a well designed printer, an originally manuf[...]
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Page 14
ST Secure MICR Printer User’s Guide 14 2006, Source Technologies March 2006 All Rights Reserved Quality Quality MICR check printing with your ST Secure MICR Printer requires check stock that matches the printer’s requirements. Source Technologies ca n supply paper specifically made for our printers. If you wish to order check stock from other s[...]
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Page 15
ST Secure MICR Printer User’s Guide 15 2006, Source Technologies March 2006 All Rights Reserved 5. Security Issues Printing negotiable documents from blank paper on desktop MICR laser printers makes security a top priority for any company em barking on a desktop check printing project. Good security programs integrate hardware, software, your emp[...]
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Page 16
ST Secure MICR Printer User’s Guide 16 2006, Source Technologies March 2006 All Rights Reserved The following internal and external security measures will help minimize your risk of check fraud. 1. Financial institutions should train tellers to look at the check, not the person presenting the check. The check, not the person, is the ite m that mu[...]
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Page 17
ST Secure MICR Printer User’s Guide 17 2006, Source Technologies March 2006 All Rights Reserved 10. Stay abreast of current check fraud methods and the latest in fraud detection. Offer seminars to educate corporate clients. 11. Review and document your internal negotiable document printing procedures. Investigate employee backgrounds before assig[...]
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Page 18
ST Secure MICR Printer User’s Guide 18 2006, Source Technologies March 2006 All Rights Reserved 6. MICR Features Source Technologies’ Secure MICR Printer is designed to allow both general office document printing and secure MICR document printing. You may print a variety of conventional jobs with MICR toner using all of the printer features ava[...]
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Page 19
ST Secure MICR Printer User’s Guide 19 2006, Source Technologies March 2006 All Rights Reserved eye. This font provides protection against reproduction by most scanners and copiers because they cannot successfully print the tiny letters. Most check printers use this font in the signature area of their preprinted checks. We recommend using this fo[...]
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Page 20
ST Secure MICR Printer User’s Guide 20 2006, Source Technologies March 2006 All Rights Reserved 7. MICR Commands The following are the key PJL and PCL commands required to access MICR resources in the printer. For the complete source of information on PJL and PCL languages, consult the Lexmark Technical Reference documentation. PJL MICRJOB Each M[...]
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Page 21
ST Secure MICR Printer User’s Guide 21 2006, Source Technologies March 2006 All Rights Reserved PJL Re-Lock Sequence With A New Password Value <ESC>%-12345X@PJL DEFAULT LRESOURCE:”flash:” LRWLOCK=”xxxxxxxx” (0D)(0A)<ESC>%-12345X This command requires the resources to be pr eviously unlocked. The new password is represented by [...]
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Page 22
ST Secure MICR Printer User’s Guide 22 2006, Source Technologies March 2006 All Rights Reserved 1. If you are using a printer driver that is set to 600 DPI, the printer data stream should include a Unit of Measure PCL command set to 600. The command is <ESC>&u600D 2. If the application controls the printer data stream, add the Unit of M[...]
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Page 23
ST Secure MICR Printer User’s Guide 23 2006, Source Technologies March 2006 All Rights Reserved • Printer State “Ready” is the expected return • Serial Number = Printer Serial Number • Page Count = Printer Page Count • Cartridge Type “MICR” is the expected return. “Normal” could mean the command was sent to a non-MICR printer [...]
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Page 24
ST Secure MICR Printer User’s Guide 24 2006, Source Technologies March 2006 All Rights Reserved Error Messages A majority of the printer error conditions are documented in the User’s manual for the printer. The following are additional error conditions related to the ST Secure MICR printer. Toner Low The printer will stop with Error and Press B[...]
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Page 25
ST Secure MICR Printer User’s Guide 25 2006, Source Technologies March 2006 All Rights Reserved Ready / Data Off Toner Low On Load Paper Off Paper Jam Off E r r o r O n Blue Button Off The following light pattern indicates t he cartridge is not supported in this specific print er. Replace with a supported cartridge type.[...]
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Page 26
ST Secure MICR Printer User’s Guide 26 2006, Source Technologies March 2006 All Rights Reserved 8. MICR Command Example Figure 8.1, is an illustration of an Accounts Payable check and remittance information. The page used a PCL MACRO for the static data and background design. This manual does not address MACRO design and programming, but the vari[...]
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Page 27
ST Secure MICR Printer User’s Guide 27 2006, Source Technologies March 2006 All Rights Reserved PJL Re-Lock Sequence The last two lines re-lock the secured fonts. The password is not changed in this example. FIGURE 8.1 SAMPLE ACCOUNTS PAYABLE CHECK[...]
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Page 28
ST Secure MICR Printer User’s Guide 28 2006, Source Technologies March 2006 All Rights Reserved PJL and PCL commands used to print the sample check: <ESC>%-12345X@PJL LDECLARE LRESOURCE:"flash:" LRWLOCK="PASSW ORD" @PJL MICRJOB @PJL ENTER LANGUAGE = PCL <ESC>&l2a1h6d1e64F <ESC>&u600D <ESC>&f[...]
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Page 29
ST Secure MICR Printer User’s Guide 29 2006, Source Technologies March 2006 All Rights Reserved Appendix A: E13B MICR Font Mapping MICR Font Description Alpha/Numeric Hex Values Character Values 1 / Amount Symbol A a / 41 61 2F : Transit Symbol T t B b : 54 74 42 62 3A ; On-Us Symbol O o C c ; 4F 6F 43 63 3B = Dash Symbol V v D d - = 56 76 44 64 [...]
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Page 30
ST Secure MICR Printer User’s Guide 30 2006, Source Technologies March 2006 All Rights Reserved Appendix B: Secure Numeric Font Mapping Description Alpha/Numeric Hex Value Secure Font Character Character Dollar Sign $ 23 Left Bracket ( 28 Right Bracket ) 29 Asterisk * 2A Comma , 2C Dash - 2D Period . 2E Slash / 2F Zero 0 30 One 1 31 Two 2 32 Thre[...]
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ST Secure MICR Printer User’s Guide 31 2006, Source Technologies March 2006 All Rights Reserved Appendix B continued: S ecure Numeric Font Mapping Description Alpha/Numeric Hex Value Secure Font Character Character Five 5 35 Six 6 36 Seven 7 37 Eight 8 38 Nine 9 39 Arrow > 3E Example: NOTE: The secure fonts in the example are magnified for pur[...]
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Page 32
ST Secure MICR Printer User’s Guide 32 2006, Source Technologies March 2006 All Rights Reserved Appendix C: ICR Secure Numeric Font Mapping Description Alpha/Numeric Hex Value Character Character Zero 0 30 One 1 31 Two 2 32 Three 3 33 Four 4 34 Five 5 35 Six 6 36 Seven 7 37 Eight 8 38 Nine 9 39 Asterisk * 2A Comma , 2C Period . 2E Dollar Sign $ 2[...]
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Page 33
ST Secure MICR Printer User’s Guide 33 2006, Source Technologies March 2006 All Rights Reserved Appendix D: CMC7 MICR Font Mapping Description Alpha/Numeric Hex Values CMC7 Font Characters Values 1 Zero 0 30 One 1 31 Two 2 32 Three 3 33 Four 4 34 Five 5 35 Six 6 36 Seven 7 37 Eight 8 38 Nine 9 39 Colon : 3A[...]
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ST Secure MICR Printer User’s Guide 34 2006, Source Technologies March 2006 All Rights Reserved Semi-Colon ; 3B Less Than < 3C Equal = 3D Greater Than > 3E 1 The CMC7 Font in the example above is magnified for purposes of clarity.[...]