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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Southbend SEZ-3, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Southbend SEZ-3 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Southbend SEZ-3. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Southbend SEZ-3 should contain:
- informations concerning technical data of Southbend SEZ-3
- name of the manufacturer and a year of construction of the Southbend SEZ-3 item
- rules of operation, control and maintenance of the Southbend SEZ-3 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Southbend SEZ-3 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Southbend SEZ-3, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Southbend service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Southbend SEZ-3.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Southbend SEZ-3 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
M ANUAL 1181587 $18.00 COUNTERTOP STEAMER MANUAL SECTION ST OPERATOR’S MANUAL Super Simple Steam SEZ Series Countertop Steamers Models SEZ-3 & SEZ-5 Model SEZ-3 ! WARNING Impr oper installat ion, op eration, servic e, or m aintenance c an cause proper ty dam age, injur y, or death. Read this m anua l thoroug hly bef ore inst allin g and oper [...]
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Page 2
SEZ S ERIES C OUNTERTO P S TEAMERS P AGE 2O PERATOR ’ S M ANUAL 1181587 SAFETY PRECAUTIONS Before i nstalli ng and opera ting th is equipm ent, be sur e ever yone invo lved in its operat ion is full y trained and aware of precauti ons. Ac cidents and prob lems can be cause d b y failure to f ollow f undam ental rules and precautions . The f ollow[...]
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Page 3
SEZ S ERIES C OUNTERTO P S TEAMERS T ABLE OF C ONTENTS O PERATOR ’ S M ANUAL 1181587 P AGE 3 Congratul ations! You have pur chased one of the finest p ieces of heav y-duty comm ercial cook ing equipment on the m arket. You will f ind that y our ne w equipm ent, like all S outhbend e quipm ent, has been des igned and manuf actured to meet the toug[...]
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Page 4
S PECIFICATIONS SEZ S ERIES C OUNTERTOP S TEAMERS P AGE 4O PERATOR ’ S M ANUAL 1181587 SPECIFICATION S S PECIFICA TIONS DIMENSIONS Figure 1 16.3" 33.5" See table below 2.0" 8.8" 0.8" 13.6" 2.4" 8.1" SIDE VIEW FRONT VIEW REAR VIEW Water Drain Water Inlet Electric Co nnection Interi or D imensi ons Pan Ca pa [...]
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Page 5
SEZ S ERIES C OUNTERTO P S TEAMERS S PECIFICATIONS O PERATOR ’ S M ANUAL 1181587 P AGE 5 SPECIFICATION S ELECTRIC R EQUIREMEN TS One electric connec tion is required t o the f use bloc k of the steam er. All un its ship ped per c ustom er order, three phas e or sing le ph ase (a k it is avail able for field co nversion to three phase or single ph[...]
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Page 6
I NSTALLAT ION SEZ S ERIES C OUNTERT OP S TEAMERS P AGE 6O PERATOR ’ S M ANUAL 1181587 INSTALLATION I NSTA LLATION ! CA UTION Do not locate uni t adjac e nt t o an y high h eat or greas e pr od ucin g piece of eq ui pm ent, suc h as a ra nge top, griddle, fr yer, etc., that co uld allo w radiant h eat to ra ise the ex terior tem peratur e of the [...]
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Page 7
SEZ S ERIES C OUNTERTO P S TEAMERS I NSTALLATION O PERATOR ’ S M ANUAL 1181587 P AGE 7 INSTALLATION Step 2: Installati on 1. Unc rate caref ully. Rep ort an y hidden d amage to th e freight carrier IMMEDIAT ELY. 2. Do no t rem ove an y tags or labels u ntil uni t is ins talle d and wor king prop erl y. 3. If unit is to be ins talled on legs, l oc[...]
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Page 8
I NSTALLAT ION SEZ S ERIES C OUNTERT OP S TEAMERS P AGE 8O PERATOR ’ S M ANUAL 1181587 INSTALLATION Figure 3 BOTTOM VIEW Sealant Sealer Steamer[...]
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Page 9
SEZ S ERIES C OUNTERTO P S TEAMERS I NSTALLATION O PERATOR ’ S M ANUAL 1181587 P AGE 9 INSTALLATION Step 3: Electric Con nectio n A field c onnecti on Fuse B lock is located at the re ar of the unit, lo wer left s ide when f acing the ba ck of the unit (see Figur e 4 below). A hole is pro vided f or a 3/ 4" condu it fitting (soli d or flex )[...]
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Page 10
I NSTALLAT ION SEZ S ERIES C OUNTERT OP S TEAMERS P AGE 10 O PERATOR ’ S M ANUAL 1181587 INSTALLATION Step 4: Water Connectio n ! WARNING Do not conn ect steam er to a h ot water line. A h ot water c onnecti on will dam age the st eam er. NOTICE To m eet warrant y requirem ents, the s uppl y water m ust m eet the follo wing spec ificat ions: Pres[...]
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Page 11
SEZ S ERIES C OUNTERTO P S TEAMERS I NSTALLATION O PERATOR ’ S M ANUAL 1181587 P AGE 11 INSTALLATION Step 3: Dr ain Conn ection The drain outlet is located on the back of the steam er , as shown i n Figur e 4 on page 9. T he dr ain co nnector on the u nit is 3/ 8" NPT male. Position the unit near, but not on top of, an o pen floor drain. DO [...]
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Page 12
O PERATION SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 12 O PERATOR ’ S M ANUAL 1181587 OPERATION O PERATION STARTUP 1. T urn lever t o “ON” pos ition. 2. Unit will f ill autom aticall y and be r eady for op eration in 15 m inutes. NOTICE: WA TER SPECIFICA TION To m eet warrant y requirem ents, suppl y water mus t meet the f ollowin g specif ica[...]
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Page 13
SEZ S ERIES C OUNTERTO P S TEAMERS C OOKING H INTS O PERATOR ’ S M ANUAL 1181587 P AGE 13 COOKING H INTS C OOKIN G H IN TS COOKING TIPS Schedul e cook ing of fr esh vegeta bles s o that the y will be s erved s oon after the y are c ooked. If it is necessar y to prep are them in adva nce, the y can be p lunged i nto co ld water, drained thor oughl[...]
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Page 14
C OOKING H INTS SEZ S ERIES C OUNTERTOP S TEAMERS P AGE 14 O PERATOR ’ S M ANUAL 1181587 COOKING H INTS Table conti nuing from prev ious page. Product Weight Portions C ooking Ti me (minutes) Pan Used Mixed Vegetables Frozen 5 lbs. 20 (4 oz.) 12 Full/Perforated Peas Frozen 5 lbs. 20 (4 oz.) 8 Full/Perforated Potatoes Red Bliss - Whole Russetts - [...]
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Page 15
SEZ S ERIES C OUNTERTO P S TEAMERS C OOKING H INTS O PERATOR ’ S M ANUAL 1181587 P AGE 15 COOKING H INTS Table conti nuing from prev ious page. Product Weight Portions C ooking Ti me (minutes) Pan Used Black Eyed Peas Place beans in pan and cover wi th 3-quarts hot tap water. Steam for 2 minutes; remove from steame r and cover f or 1 hour. Re mov[...]
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Page 16
C LEANING SEZ S ERIES C OUNTERTOP S TEAMERS P AGE 16 O PERATOR ’ S M ANUAL 1181587 CLEANI NG C LEANING Southbe nd equipm ent is c onstructe d with the best q ualit y mater ials and is design ed to provide dura ble service when properl y maintai ned. T o expect th e best perf orm ance, your equipm ent mus t be mainta ined in good conditi on and cl[...]
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Page 17
SEZ S ERIES C OUNTERTO P S TEAMERS C LEANING O PERATOR ’ S M ANUAL 1181587 P AGE 17 CLEANI NG • To remove greas e and food splatt er or cond ensed v apors that h ave b aked on t he equipm ent, appl y cleanser t o a dam p cloth or sponge a nd rub cleanser on the m etal in the d irectio n of the polish ing l ines on the metal. Rubb ing cleans er [...]
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Page 18
T ROUBLESHOOT ING SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 18 O PERATOR ’ S M ANUAL 1181587 TROUBLESHOOTI NG T ROUBLESHOOTING This section c ontai ns a troub les hootin g k ey and ref erenc ed f lowcharts to as sist a qualif ied s erv ice tech nic ian in the ser vicing of an S EZ Series Coun tertop Steam er. Please no te that t he unit has a “S[...]
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Page 19
SEZ S ERIES C OUNTERTO P S TEAMERS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181587 P AGE 19 TROUBLESHOOTI NG Unit Not Heating Up , “ON” Light Not Lit Unit not heating up, “ON” light not lit. Check that circ uit break er is ON and that proper voltage is available at m ain fuse bl ock. DISCONNE CT POW ER AT CIRCUIT BRE AKER. Remove control p[...]
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Page 20
T ROUBLESHOOT ING SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 20 O PERATOR ’ S M ANUAL 1181587 TROUBLESHOOTI NG Unit Not Heatin g Up Properly or Not Coo k in g Properly, “ON” Light Lit Unit not heating up properly or not cooking properly, “ON” light lit. Reconnect power to unit. Turn u nit on . WAIT 9 M INUTES. Does contact or “click ” o[...]
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Page 21
SEZ S ERIES C OUNTERTO P S TEAMERS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181587 P AGE 21 TROUBLESHOOTI NG Excessiv e Steam Co ming from Press ure Relie f Vent Excessi ve st eam coming f rom pressu re rel i ef vent . DISCONNE CT POW ER AT CIRCUIT BRE AKER. Check press ure switc h for proper operat i on (see Figure 17 on page 34). Pres sure sw it[...]
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Page 22
T ROUBLESHOOT ING SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 22 O PERATOR ’ S M ANUAL 1181587 TROUBLESHOOTI NG “Serv ice Request” Light Comes On Dur ing Operati on DISCONNE CT POW ER AT CIRCUIT BRE AKER. “Service Request ” light comes on during operation. Is w ater le vel at or above normal level in cavi ty? Yes No Check for adequate water [...]
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Page 23
SEZ S ERIES C OUNTERTO P S TEAMERS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181587 P AGE 23 TROUBLESHOOTI NG Buzz er Does Not Come On Buzzer does not come on. DISCONNE CT POW ER AT CIRCUIT BRE AKER. Remove c ontrol panel. Does timer time down? No Replace timer. Continuit y? Replace buzzer. Yes No Yes Remove buzzer lead wires f rom timer. Check tim[...]
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Page 24
T ROUBLESHOOT ING SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 24 O PERATOR ’ S M ANUAL 1181587 TROUBLESHOOTI NG Figure 7 Voltage Check at Control Panel Fu se Block Door Switch Control Pane l Fuse Bloc k Power Switch Terminal Blo ck “SERVICE REQUEST” Light “ON” Light 1. DISCONN ECT POWER AT CIRCUIT BRE AKER. 2. Rem ove c ontrol pa nel witho u[...]
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Page 25
SEZ S ERIES C OUNTERTO P S TEAMERS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181587 P AGE 25 TROUBLESHOOTI NG Figure 8 Heating Elem ent Resistanc e Check ( at Contactor) B A Contactor (top view) C 1. DISCONN ECT POWER AT CIRCUIT BRE AKER. 2. Rem ove c ontrol pa nel. 3. DO NOT REMO VE HEAT ING EL EMENT LEAD W IRES FO R THIS T EST. 4. Plac e test lea[...]
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Page 26
T ROUBLESHOOT ING SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 26 O PERATOR ’ S M ANUAL 1181587 TROUBLESHOOTI NG Figure 9 Main Fuse Replac ement Shown with Rear Cov er Rem oved 3/4" Condu it Fitting Hol e Water Inl et Connectio n Fuse Blo ck Drain Con nection 1. DISCONN ECT POWER AT CIRCUIT BRE AKER. 2. Rem ove rear cover from unit. 3. Chec k f [...]
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Page 27
SEZ S ERIES C OUNTERTO P S TEAMERS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181587 P AGE 27 TROUBLESHOOTI NG Figure 10 Power Switch Continuity Check Control Pane l Fuse Blo ck “ON” Light Power Switch 1. DISCONN ECT POWER AT CIRCUIT BRE AKER. 2. Rem ove c ontrol pa nel. 3. Turn Lever t o “ON” from “OFF” and to “OF F” from “ON” e[...]
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Page 28
T ROUBLESHOOT ING SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 28 O PERATOR ’ S M ANUAL 1181587 TROUBLESHOOTI NG Figure 11 Contactor and MOV Check A B C D E F A ctuato r MOV TOP VI EW LEFT SID E VIEW 1. DISCONN ECT POWER AT CIRCUIT BRE AKER. 2. Rem ove c ontrol pa nel and d isconn ect nine-p in plug PL1. 3. Depr ess actua tor on top of contac tor. Ac[...]
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Page 29
SEZ S ERIES C OUNTERTO P S TEAMERS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181587 P AGE 29 TROUBLESHOOTI NG Figure 12 Timer and Buzzer Check Buzze r Time r 1. DISCONN ECT POWER AT CIRCUIT BRE AKER. 2. Rem ove c ontrol pa nel. 3. Set t im er for one m inute and a llow to time out. If tim er does not r un, then r eplac e. 4. Rem ove bu zzer lead wi[...]
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Page 30
T ROUBLESHOOT ING SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 30 O PERATOR ’ S M ANUAL 1181587 TROUBLESHOOTI NG Figure 13 Door Switch Continuity Check 21 543 6 9 8 7 5 3 12 Door Switch Controlle r Terminal Blo ck 1. DISCONN ECT POWER AT CIRCUIT BRE AKER. 2. Rem ove c ontrol pa nel. 3. Depr ess an d release door switc h actuator rod to m ak e sure do[...]
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Page 31
SEZ S ERIES C OUNTERTO P S TEAMERS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181587 P AGE 31 TROUBLESHOOTI NG Figure 14 Float Switch Continuity Check Float Box Lid A ir Vent Float Switch Pressure Switch 1. DISCONN ECT POWER AT CIRCUIT BRE AKER. 2. Rem ove rear cover from unit. 3. Dis connect f loat switc h lead wires from wires B40 a nd B4 2. 4. Di[...]
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Page 32
T ROUBLESHOOT ING SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 32 O PERATOR ’ S M ANUAL 1181587 TROUBLESHOOTI NG Figure 15 Controller Check Controlle r Terminal Blo ck Jumper Wire 1. DISCONN ECT POWER AT CIRCUIT BRE AKER. 2. Rem ove c ontrol pa nel, but leave pl ugged in. 3. Disconnect wires C 98 and C 99 from term inals 7 and 9 on the co ntroller . [...]
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Page 33
SEZ S ERIES C OUNTERTO P S TEAMERS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181587 P AGE 33 TROUBLESHOOTI NG Figure 16 Inlet Float Valv e Check Bushing Seat Pivot Pin Sealing Ba ll Float 1. DISCONN ECT POWER AT CIRCUIT BRE AKER. 2. Rem ove rear cover . 3. Loos en wat er inlet com pression f itting and r otate water inlet as sem bly out of th e way[...]
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Page 34
T ROUBLESHOOT ING SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 34 O PERATOR ’ S M ANUAL 1181587 TROUBLESHOOTI NG Figure 17 Pressure S witch Check Float Box Lid A ir Vent Float Switch Pressure Switch 1. DISCONN ECT POWER AT CIRCUIT BRE AKER. 2. Rem ove rear cover . 3. Rem ove wires B73 an d B74 f rom pressur e switch “COM” and “NO ” term inals[...]
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Page 35
SEZ S ERIES C OUNTERTO P S TEAMERS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181587 P AGE 35 TROUBLESHOOTI NG Figure 18 High-Limit Thermostats Check 1. Note: Allow c avit y bottom to c ool befor e perf orming this t est. 2. Dis connect left ther mos tat lead wire f rom NO positio n of R1 re lay. 3. Dis connect r ight ther mos tat lead wire f rom wi[...]
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Page 36
T ROUBLESHOOT ING SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 36 O PERATOR ’ S M ANUAL 1181587 TROUBLESHOOTI NG Figure 19 Electric S chematic fo r 208, 220 , and 240 Volt M odel SEZ-3[...]
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Page 37
SEZ S ERIES C OUNTERTO P S TEAMERS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181587 P AGE 37 TROUBLESHOOTI NG Figure 20 Electric S chematic fo r 480 Volt Model SEZ-3[...]
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Page 38
T ROUBLESHOOT ING SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 38 O PERATOR ’ S M ANUAL 1181587 TROUBLESHOOTI NG Figure 21 Electric S chematic fo r 208, 220 , and 240 Volt M odel SEZ-5[...]
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Page 39
SEZ S ERIES C OUNTERTO P S TEAMERS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181587 P AGE 39 TROUBLESHOOTI NG Figure 22 Electric S chematic fo r 480 Volt Model SEZ-5[...]
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Page 40
P ARTS SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 40 O PERATOR ’ S M ANUAL 1181587 PARTS P ARTS NOTICE INSTALL ATION OF OTHER T HAN GENUINE SOUTHBE ND PART S W ILL VOID THE W ARRANT Y ON T HIS EQUIPM ENT. The serial plat e with vo ltage, model, and ser ial inf orm ation is loca ted on th e right s ide of the steam er cavity on the upper rear corner[...]
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Page 41
SEZ S ERIES C OUNTERTO P S TEAMERS P ARTS O PERATOR ’ S M ANUAL 1181587 P AGE 41 PARTS Cav ity and Heater Part s 1 2 3 4 5 6 7 Part Number Key Model SEZ-3 Model SEZ-5 Qty Description 1 1181601 1181601 1 R e t a i n i n g R i n g 2 1181544 1181544 1 F l a p , b a c k f l o w , w e l d a s s e m b l y 3 1181522 1181522 1 P l a t e , c a v i t y v e[...]
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Page 42
P ARTS SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 42 O PERATOR ’ S M ANUAL 1181587 PARTS Control Panel Parts (Rear Vi ew) See drawing o n follow ing page. NOTE: The entire Co ntrol Panel As sembly can be ordered as part number 1181543. Key Part Number Qty Description 1 6600430 6 L o c k n u t 2 1181533 1 C o n t r o l l e r 3 1181524 1 B r a c k e [...]
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Page 43
SEZ S ERIES C OUNTERTO P S TEAMERS P ARTS O PERATOR ’ S M ANUAL 1181587 P AGE 43 PARTS 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Control Panel Parts (Rear Vi ew) See parts li st on previous pag e.[...]
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Page 44
P ARTS SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 44 O PERATOR ’ S M ANUAL 1181587 PARTS Control Panel Parts (Front and Isometric Vie w s) 1 2 3 4 5 6 7 8 9 10 11 NOTE: The entire Co ntrol Panel As sembly can be ordered as part number 1181543. Key Part Number Qty Description 1 1181529 1 P anel, c ontrol, weld as sembly 2 1181513 1 P o l y panel wit[...]
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Page 45
SEZ S ERIES C OUNTERTO P S TEAMERS P ARTS O PERATOR ’ S M ANUAL 1181587 P AGE 45 PARTS Water Inlet and Drain Parts 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Key Part Number Qty Description 1 P P - 2 8 5 1 Fitting, 1/4 NPT male 2 1181607 1 V a l v e , s o l enoid 3 1181591 1 H o s e , 1 / 2 I . D . 4 1181590 1 F i t t i n g , 3 / 8 M P T x 5 11[...]
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Page 46
P ARTS SEZ S ERIES C OUNTERTOP S TEAM ERS P AGE 46 O PERATOR ’ S M ANUAL 1181587 PARTS Door A ssembl y Part s 1 2 3 4 5 6 7 Part Number Key Model SEZ-3 Model SEZ-5 Qty Description 1 1177317 1177317 1 L a t c h a s s e m b l y 2 1177080 1177080 1 C a s t s t r i k e r 3 1178171 1181018 1 D o o r i n s u l a t i o n b l o c k 4 1178105 1181016 1 P [...]
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Page 47
SEZ S ERIES C OUNTERTO P S TEAMERS P ARTS O PERATOR ’ S M ANUAL 1181587 P AGE 47 PARTS Float Tank Parts 1 2 3 4 5 6 7 8 9 10 11 Key Part Number Qty Description 1 P P - 5 0 1 1 Coupling, 1/8 npt ss 2 1181775 1 N i p p l e , 1 / 8 n p t x 3 . 5 , b r a s s 3 1181617 1 F l o a t s upport 4 1181597 2 P l u g , p i p e , b r a s s 5 1181565 1 G a s k [...]
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Page 48
SEZ S ERIES C OUNTERTO P S TEAMERS P AGE 48 O PERATOR ’ S M ANUAL 1181587 SUPER SIMPL E STEAM SEZ SERIES COUNTERTOP STEAMERS A produc t with the Southb end nam e incorp orates the bes t in dur abili ty and lo w mainten ance. W e all recogn ize, ho wever, that rep lacem ent parts a nd occasi onal prof essio nal serv ice m ay be necessar y to exte [...]