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Southbend STRG-5D manual

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Table of contents for the manual

  • Page 1

    Owner ’ s Manual S tratoS team Countertop S teamer Models STRG-3D and STRG-5D Model STRG-3D Model STRG-5D IMPORTANT FOR FUTURE REFERENCE Please complete this information and retain this manual for the life of the equipment. Model #: _________________________ Serial # __________________________ Date Purchased: ___________________ WARNING Improper [...]

  • Page 2

    S AFETY P RECAUTIONS S TRATO S TEAM C OUNTERTOP S TEAMER SAFETY PRECAUTIONS Before installing and operating this equi pment, be sure everyone involved in its operation is fully trained and aware of precautions. Accidents a n d problems can be caused by failure to follow fundamental rule s an d precautions. The following symbols, found througho ut t[...]

  • Page 3

    S TRATO S TEAM C OUNTERTOP S TEAMER I NTRODUCTION I NTRODUCTION Congratulations! You have purcha se d on e of the finest pieces of heavy-duty com mercial cooking equipment on the market. You will find that your new equipment, like all Southbend equipme nt, has bee n designed and manufactured to meet the toughest standards in the industry . Each pie[...]

  • Page 4

    S PECIFICATIONS S TRATO S TEAM C OUNTERTOP S TEAMER S PECIFICATIONS NOTICE Local codes regarding inst allation vary greatly from one area to another. The Nati onal Fire Protection Asso ciation, Inc., states in its NFPA 96 latest edition that local co des are the “authority having juri sdiction” when it comes to installation requirements for equ[...]

  • Page 5

    S TRATO S TEAM C OUNTERTOP S TEAMER S PECIFICATIONS Figure 2 Dimensions CONNECTION: ¼” COMPRESSION, COLD WATER PRESSURE: 30 TO 60 PSI TOTAL DISSOLVED SOLIDS (TDS) : 60 PPM OR LESS HARDNESS: 2 GRAINS (35 P PM) OR LESS pH: 7.0 to 7.5 MAX IM UM F IL L C APAC I TY : 0 .8 7G A L ELECTRIC CAB LE ENTRY HOLE O WNE R ’ S M ANUAL 1185290 P AGE 5 OF 50[...]

  • Page 6

    S PECIFICATIONS S TRATO S TEAM C OUNTERTOP S TEAMER E LECTRICAL R EQUIREMENTS One fused electrical connection is requ ired to the termi nal board of each steamer. All steamers a re shipp ed per customer order, three phase or singl e phase. (A kit is av ailable for field conversion to three phase or si ngl e phase.) The fused connection must be wire[...]

  • Page 7

    S TRATO S TEAM C OUNTERTOP S TEAMER O PERATION O PERATION NOTICE: WATER SPECIFICATION To meet warranty requirements, supply wate r must m eet the followi ng specification: Total Dissolved Solids (TDS) ............ 60 PPM or les s Hardness........................................... 2 Grains (35 PPM) or less pH Factor ................................[...]

  • Page 8

    O PERATION S TRATO S TEAM C OUNTERTOP S TEAMER Figure 3 Controls 45 40 35 30 25 20 15 10 5 0 50 55 60 TIMER OFF Power OFF ON Control Lever T urn to ON to cook. Steamer w ill reach cooking temperature in about 4 minutes. T urn to OFF t o shut down or to conserve w ater and electricity during idle periods. T ime r Set for up to 60 minutes as a remind[...]

  • Page 9

    S TRATO S TEAM C OUNTERTOP S TEAMER O PERATION C OOKING T IPS • Schedule cooking of fresh vegetables so that they will be served soon after they are co oked. If it is necessa ry to prepare them in advance, they can be plunge d into co ld water, drained thoroughly and held under refrigerati on until needed for service. Five pounds of cold coo ked [...]

  • Page 10

    O PERATION S TRATO S TEAM C OUNTERTOP S TEAMER S UGGESTED C OOKI NG T IMES These cooking times are for general g uidance only. Differences in food quality, size, shape, thickness, freshness, load size, and desired degree of donen ess must be taken into cons ideration and adj ustments made in time, if necessary. Product Quantity STRE-3D Cooking Time[...]

  • Page 11

    S TRATO S TEAM C OUNTERTOP S TEAMER C LEANING & M AINTENANCE C LEANING & M AINTENANCE WARNING Shut off the steamer before cleaning or performing maintena nce. Southbend appliances are sturdily co nst ructed of the best materials and are designed to provide durable service when treated with ordinary care. To expect the best perform ance, you[...]

  • Page 12

    C LEANING & M AINTENANCE S TRATO S TEAM C OUNTERTOP S TEAMER P ERIODIC D E -L IMING ( AS N EEDED ) If lime or mineral deposits start to buildup on the cavit y interior, they should be removed with a non-caustic de-liming solution such as Lime -A-Way ® . Follow the manufacturer’s in structio ns for use of the de-liming solution. S TAINLESS -S[...]

  • Page 13

    S TRATO S TEAM C OUNTERTOP S TEAMER I NSTALLATION I NSTALLATION CAUTION Do not locate steamer adjacent to any high heat or grea se p roducing piece of equipment, such as a range top, griddle, fryer, etc., that could allo w radiant heat to raise the exterior temperature of the steamer body above 130°F (54°C). DO NOT MOUNT ABOVE OTHE R COOKING EQUI[...]

  • Page 14

    I NSTALLATION S TRATO S TEAM C OUNTERTOP S TEAMER S TEP 1: U NPACKING IMMEDIATELY INSPECT FOR SHIPPING DAMAGE All containers should be examined for damage before and during unloading . The freight carrier ha s assumed responsibility for its safe transit a nd delivery. If damaged e quipment is received, either a pparent or concealed, a claim must be[...]

  • Page 15

    S TRATO S TEAM C OUNTERTOP S TEAMER I NSTALLATION S TEP 2 B : A TTACH TO C OUNTERTOP If the steamer is to be installed on a countertop or other surface without usin g leg s, the steamer must be sealed to the surface to prevent any water, grease, etc., from accumu lating under the steamer. The stea mer can be bolted to the surface, but will still ha[...]

  • Page 16

    I NSTALLATION S TRATO S TEAM C OUNTERTOP S TEAMER Figure 6 Location of Connections and Vents S TEP 3: D RAIN C ONNECTION The drain outlet is located on the back of the steamer, as sh own in Figure 6. The drain c onnector on the steamer is 1" NPT female. Position the steamer near, but not on top of, an open floor drai n. DO NOT directly plumb t[...]

  • Page 17

    S TRATO S TEAM C OUNTERTOP S TEAMER I NSTALLATION Figure 7 Water Drain 90° Air Gap Air Gap Air Gap Stand Pipe Floor Drains S TEP 4: W ATER C ONNECTION WARNING Do not connect steamer to a hot water line. A hot water connection will damage the steamer. NOTICE To meet warranty requirements, the sup ply water must meet the following specifications: Pr[...]

  • Page 18

    I NSTALLATION S TRATO S TEAM C OUNTERTOP S TEAMER S TEP 5: G AS C ONNECTION The data plate on the front of the base indicates the t ype of gas your steamer is equippe d to burn. DO NO T connect to any other gas type. Keep the appliance area free and clear from combu sti ble su bstances. Do not obstruct the flow of com busti on and ventilation air. [...]

  • Page 19

    S TRATO S TEAM C OUNTERTOP S TEAMER I NSTALLATION S TEP 6: E LECTRICAL C ONNECTION WARNING: THE STEAMER IS PROVIDED WI TH A THREE-PRONG GROUNDING PLUG. T HE OUTLET TO WHICH THIS PLUG IS CONNE CTED MUST BE PROPERLY GROUNDED. IF THE RECEPTACLE IS NOT THE PROP ER GROUNDING TYPE, CONTACT AN ELECTRICIAN. DO NOT REMOVE THE GROUNDING PRONG FROM THE PLUG. [...]

  • Page 20

    I NSTALLATION S TRATO S TEAM C OUNTERTOP S TEAMER S TEP 7: C HECK THE I NSTALLATION Check the installation of each steamer, as follows: 1. Check that all screws and bolts are tightened. 2. Check that the gas, electrical, water, an d drain con ne ctions have been made correctly. 3. Check that the steamer is level. If not, adj ust the legs (or level [...]

  • Page 21

    S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE S ERVICE WARNING ADJUSTMENTS AND SERVICE WORK MAY BE PERFORME D ONLY BY A QUALIFIED TECHNICIAN WHO IS EXPERIENCED IN, AND KNOWLEDGEABLE WITH, TH E OPERATION OF COMMERCIAL COOKING EQUIPMENT. TO ASSURE YOUR CONFIDENCE, CONT ACT YOUR AUTHORIZED SE RVICE AGENCY FOR RELIABLE SERVICE, DEPENDABLE ADVICE OR OT H[...]

  • Page 22

    S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER T ROUBLESHOOTING F LOWCHA RTS , P ROCEDURES , AND W IRING D IAGRAMS Find the symptom below that corresponds to the malf unctio n, then turn to the co rresponding page. Follo w the flowchart on that page until the problem is solved. Troubleshooting Flowc hart, Procedure, or Wiring Diagram Page Troubleshoo[...]

  • Page 23

    S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 10 How the Steamer Operates O WNE R ’ S M ANUAL 1185290 P AGE 23 OF 50[...]

  • Page 24

    S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 11 Steamer Not Heating Up, “Power” Light Is Not Lit Steamer not heating up, “Power” light not lit. DISCONNECT POWER AT CIRCUIT BRE AKER Remove right side panel for access. Reconnect power at circuit breaker. Turn lever to “ON” position and close door (to actuate door s witch). DISCONNE[...]

  • Page 25

    S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 12 Steamer Not Heating Up Properly or Not Cooking Properly, “Power” Light is Lit Steamer not heating properly or not cooking prope rly, “Power” light is lit. Replace door switch. Reconnect door switch lead wires. Door switch OK? No Yes Check door switch (see page 34). DISCONNECT POWER AT C[...]

  • Page 26

    S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 13 Buzzer Does Not Come On When Timer Runs Out Buzzer does not come on when timer runs out. DISCONNECT POWER AT CIRCUIT BRE AKER Disconnect buzzer lead wires from the timer. Replace timer. Replace buzzer. Timer OK? No Yes Remove right side panel for access. No Yes Set timer for 5 minutes. Does tim[...]

  • Page 27

    S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 14 Hot Surface Ignitor Glows Red, But Burners Not On Hot surface ignitor glows red, but burners not on. Open valve. Is manual shutoff valve open? No Yes Replace transformer. Replace ignition module. Position ignitor correctly? Replace gas valve. Is there 24V output from transformer? No Is there 24[...]

  • Page 28

    S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 15 Hot Surface Ignitor Does Not Glow Red Hot surface ignitor does not glow red. Replace transformer. No Yes Check connections to ignition Module. Replace ignitor module. Replace ignitor. Check wiring to ignitor. Is there 24V present at input to ignition module? Is there 24V output from the transfo[...]

  • Page 29

    S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 16 Not All Burners Ignite Not all burners ignite. Adjust gas pressure to correct level. Align burners and orifices. Make sure burner orifice are clear and the correct size. Natural Gas #54, Propane #64 are installed. Is orifice correctly aligned with burner? No Yes Is gas pressure at least 4” WC[...]

  • Page 30

    S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 17 Burner Lights But Goes Out Within a Few Seconds NOTE: Ignitor will glow approximately 5 seconds. If burner does n ot ignite, ignition module will try three times and then loc k out. Burner lights but goes out within a few seconds. Replace ignition module. Replace gas valve. Replace flame sensor[...]

  • Page 31

    S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Symptom Possible Cause Cure Slow start up or poor cooking performance Low gas pressure Oven requires 4 ” WC gas pressure minim um measured at the manifold press ure ta p for natur al gas, and 11” WC for L.P. No power to gas valv e Check for 24V from ignit ion box to gas valve. Faulty main gas solen o[...]

  • Page 32

    S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 18 Power Switch Check 1. DISCONNECT POWER A T CIRCUIT BREAKER. 5. Remove right side panel. 6. Turn control lever from OFF to ON and t hen from ON to OFF while looking to see that the power swit ch is properly actuating when the lever move s. 7. Disconnect the connector (PL1) that con nects the con[...]

  • Page 33

    S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 19 Timer and Buzzer Check Buzzer T ime r 1 3 Inside of Control Panel Ohms Continuity 1. DISCONNECT POWER A T CIRCUIT BREAKER. 2. Remove right side panel. 3. Set timer for one minute and allow to time out. If timer does not run, then repla ce timer. 4. Disconnect from the timer the wire that leads [...]

  • Page 34

    S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 20 Door Switch Check 1. DISCONNECT POWER A T CIRCUIT BREAKER. 2. Remove right side panel. 3. Open and close the steam er’s door while looking to see that the door switch a ctu ator ro d actuates the door switch when the rod moves. 4. Disconnect the wiring harn ess from the switch term inals at t[...]

  • Page 35

    S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 21 High-Limit Thermostats Check 1. Allow cavity bottom to cool before performing this test . 2. DISCONNECT POWER A T CIRCUIT BREAKER. 3. Remove left side panel. 4. Disconnect wire B4 from left (as shown above) hi gh -limit thermostat. 5. Disconnect wire B5 from right high-limit thermo stat. 6. Dis[...]

  • Page 36

    S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 22 Water Solenoid Check Ohms V olts 1. DISCONNECT POWER A T CIR CUIT BREAKER . 2. Remove right side panel. 3. Disconnect wires B6 and B7 from water solenoid lead wires. 4. Place test probes into water sole noid le ad wires as shown above. 5. Resistance should be approximate ly 800 ohms. Repl ace i[...]

  • Page 37

    S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 23 Wiring Diagram for 208/220/240 Volt and 115 Volt Models HIGH LIMIT TSTATS O WNE R ’ S M ANUAL 1185290 P AGE 37 OF 50[...]

  • Page 38

    S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER P ARTS The following parts diagrams list and show serviceable par ts. For parts not listed, contact a Southben d Authorized Parts Distributor or a South bend Autho rized Service Agency. Parts Diagram Page Structural Parts 39 Door Assembly Parts 41 Door Switch Parts 42 Control Panel Parts 43 Burner Assemb[...]

  • Page 39

    S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Structural Parts See drawing on follo wing page. Quantity* Key Part Number 3D 5D Descripti on 1 1185026 1 - STRG-3D DOOR ASSEMBLY (see page 41 for individual parts) 1185122 - 1 STRG-5D DOOR ASSEMBLY (see page 41 for individual parts) 2 1185016 1 1 DRIP PAN 3 1185115 1 - DOOR GASKET, STRG-3D 1185135 - 1 D[...]

  • Page 40

    S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 24 Structural Parts See parts list on previous pag e. P AGE 40 OF 50 O WNE R ’ S M ANUAL 1185290[...]

  • Page 41

    S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 25 Door Assembly Parts 3 4 1 2 5 6 7 8 9 10 13 14 11 12 15 16 17 18 19 Note: The entire door, assembled, can be ordered (see page 39). Key Part Number Qty Description 1 1177317 1 LATCH ASSEMBLY 2 1177344 4 SCREW, #10-24 X 3/4 SLOTTED HEX 3 1146527 6 WASHER #10 LOCK, SS, 300 4 1146526 4 WASHER, #10[...]

  • Page 42

    S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 26 Door Switch Parts 3 4 1 2 5 6 7 8 Note: The entire door switch, asse mbled, can be ordered (see page 39). Key Part Number Qty Description 1 1185070 1 ARM, DOOR SW SWING STRATOSTEAM 2 1185071 1 BRACKET W/A, STRATOSTEAM, DOOR SWITCH 3 1185195 1 SWITCH, DOOR, SPDT, 15 AMP SUBMINIATURE 4 1146320 2 [...]

  • Page 43

    S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 27 Control Panel Parts 3 1 2 4 6 7 8 9 10 13 14 11 12 15 16 17 19 20 18 5 Key Part Number Qty Description 1- 1 7 1185039 1 CONTROL PANEL ASSEMBLY (assembled) 1 1170337 1 KNOB 2 1185058 1 POLYPANEL, CONTROL 3 1185038 1 PANEL, CONTROL W/A 4 1185205 1 GAUGE, THERMOMETER 2 IN 5 1170350 1 LIGHT, AMBER [...]

  • Page 44

    S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 28 Burner Assemblies, Thermoco uple, and Ignition Module Quantity* Key Part Number Description 1 1185212 4 IR BURNER ASSEMBLY, NATURAL GAS 1188651 4 IR BURNER ASSEMBLY, PROPANE 2 1185237 1 BURNER BOX, STRATOSTEAM GAS 3 1183200 1 HOT SURFACE IGNITOR 4 1175127 1 FLAME SENSOR 5 1185264 2 BRACKET, BUR[...]

  • Page 45

    S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Water Train Parts See drawing on follo wing page. Key Part Number Qty Description 1 1166800 2 UNION, STRAIGHT 2 1173218 1 FITTING, 3/8 NPT X 3/8 CC ELBOW 3 1174620 1 SPRAY NOZZLE 4 1174933 1 SOLENOID WATER VALVE (240 VAC) 4 1185285 1 SOLENOID WATER VALVE (115 VAC) 5 1176384 1 NIPPLE, CLOSE 1/8 NPT X 3/4 [...]

  • Page 46

    S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 29 Water-Train Parts See parts list on p revious p a g e. 15 14 P AGE 46 OF 50 O WNE R ’ S M ANUAL 1185290[...]

  • Page 47

    S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Cabinet Base Parts See drawing on follo wing page. Key Part Number Qty Description 1 1183993 2 PANEL, 24" SS DOOR 2 1183989 2 LINING, 24" SS DOOR 3 1183987 2 HANDLE, CATCH DOOR * 1182637 2 CATCH, MAGNETIC, SGS 4 1183985 1 HINGE ASSEMBLY, UPPER LEFT 5 1183983 1 HINGE ASSEMBLY, UPPER RIGHT 6 1183[...]

  • Page 48

    S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 30 3 4 1 2 5 6 7 8 9 10 13 14 11 12 15 Cabinet-Base Parts See parts list on previous pag e. P AGE 48 OF 50 O WNE R ’ S M ANUAL 1185290[...]

  • Page 49

    S TRATO S TEAM C OUNTERTOP S TEAMER Notes: O WNE R ’ S M ANUAL 1185290 P AGE 49 OF 50[...]

  • Page 50

    S TRATO S TEAM C OUNTERTOP S TEAMER StratoSteam Countertop Steamer Models STRG-3D and STRG-5D A product with the Southbend name in corporates the bes t in durability and low maintenance. We all recog nize, however, that replacement parts and oc casional professi onal service may be nec essary to extend the useful life of this appliance. When servi [...]