Spirit Communications System ConnecT/R manual

SPIRIT ® Communications System ConnecT/R Owner’s Manual[...]

Table of Contents Introduction 1 Installation 4 Step 1—Set the MODE switch 5 Step 2—Set the ADMIN switch 8 Step 3—Mount the ConnecT/R 9 Step 4—Connect the ConnecT/R 10 Step 5—Test the Equipment 13 Using the Telephone Device 14 Answering Calls 14 Placing Calls 14 Paging 15 Interactions with SPIRIT Features 16 Troubleshooting 19 Appendix A?[...]

IMPORTANT SAFETY INSTRUCTIONS To reduce risk of injury from fire or electric shock, always follow basic safety precautions when using this product. The safety symbol (exclamation point inside a triangle) on the ConnecT/R alerts you to the important operat- ing and maintenance instructions below. 1. 2. 3. 4. Read and understand all instructions in t[...]

product. Opening the product may expose you to dangerous voltages or other risks. 10. 11. 12. During thunderstorms, avoid using tele- phones except cordless models. There may be a slight chance of electric shock from lightning. Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephon[...]

Introduction The following descriptions define important terms used in this manual. ● The SPIRIT ® Communications System ConnecT/R provides you with the ability to add telephone devices to your SPIRIT System. It connects to the controller. ● The controller is the central processor through which all SPIRIT calls in your company are processed. ?[...]

2 Although you can have a SPIRIT Telephone connected to the SPIRIT ConnecT/R, it isn't necessary. In fact, many business uses, such as telephones in hotel lobbies or facsimile ma- chines with built-in telephones, will not have a SPIRIT Telephone attached to the ConnecT/R. Examples of the kinds of telephone devices you can add to your SPIRIT Co[...]

SPIRIT Telephone (6 or 24 buttons) 308 or 1224 Controller ConnecT/R Data Terminal Facsimile Machine Standard Telephone Credit Card Reader Cordless Telephone Autodialer Answer/ Record Machine Modem Computer 3 Figure 2. SPIRIT ConnecT/R Applications[...]

4 Installation A complete ConnecT/R has the components shown in Figures 3 and 4. You could have two telephone devices attached and you do not have to have a SPIRIT Telephone attached. INSTALLATION INSTRUCTIONS 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet loca- Controller ConnecT/R STATION JACK [...]

AC Power Telephone Device: Fax, Modem, Answer/Record Outlet Machine, Telephone, etc. Controller 4-Wire Cords Directly connected by a cord from one unit to the other, or connected via a wiring run. 5 STATION JACK ConnectT/R Figure 4. SPIRIT ConnecT/R without Attached SPIRIT Telephone Step 1 — If you attach a SPIRIT Telephone and a telephone device[...]

6 Telephone Device Business Requirement MODE Corded or cordless telephone Have another phone that acts like an extension to the 1 attached SPIRIT Telephone. Corded or cordless telephone located Ensure privacy between the SPIRIT Telephone and the 2,3,4 somewhere other than the SPIRIT other attached phone. Telephone Answer/record machine Record a con[...]

● ● ● ● 7 Mode 1 (equal access) gives the telephone device and the SPIRIT Telephone equal access to the connection, regardless of which made the connection first (like an extension phone in your home). You could use this mode, for example, if the attached device is a cordless phone and you want to use it as an extension. If you attached an [...]

8 Step 2 — If the telephone device has touch tone dialing, set ADMIN for call restrictions. Both rotary and touch tone devices can be restricted from making certain kinds of calls. The difference is that rotary devices are re- stricted at the port (along with the attached SPIRIT Telephone, according to the way the port was customized) and touch-t[...]

Use the following table to choose the setting appropriate for your needs. ADMIN Setting Restrictions 1 None. (Allows unrestricted calling.) 2 Prohibits dialing 0 or 1 as the first digit. 3 Prohibits dialing 0 or 1 as the first or second digit. 4 Prohibits dialing outside calls. (Allows making intercom calls only.) Step 3 — Mount the ConnecT/R (op[...]

10 5. Press the tabs firmly into position. 6 . 7 . With the tabs at the top, hold the ConnecT/R against the wall where you plan to mount it and use a pencil to mark the location of the holes in the tabs. The bottom of the ConnecT/R should be at least two feet from the floor. If you have plywood walls or walls with a sturdy supporting structure (eit[...]

4-Wire Cords STATION JACK Sample Answer/ Record Machine 3. 11 CTRLR jack on the back of the ConnecT/R and connect the other end into the controller. You can do this either by plugging it into the STATION jack on the controller or by plug- ging it into a modular wall jack connected via a wiring run to the STATION jack on the controller. SPIRIT Contr[...]

12 5. ConnecT/R. You can connect it by plugging it into the TEL DEVICE jack on the ConnecT/R or by plugging it into the wall jack that is connected to the TEL DEVICE jack on the ConnecT/R. To install two telephone devices on a ConnecT/R, use a T-type adapter (AT&T part # 267A2 or 267A). Plug the adapter into the TEL DEVICE jack (either directly[...]

Step 5 — Test the equipment. – – After the ConnecT/R is installed, test the tel- phone device and SPIRIT Telephone as follows. 1. To test for dial tone, pick up the receiver (or its equivalent) of the telephone device and listen. If there is no dial tone Check whether the attached SPIRIT Telephone (if there is one) is in use and whether the M[...]

14 Using the Telephone Device Note that the ConnecT/R may feel warm under normal operation. Telephone devices attached to the ConnecT/R will operate similarly to the way they would if they were installed directly into a normal tele- phone line, but they will be affected by the way the station port was administered and the way you set MODE and ADMIN[...]

NOTE: The ability of a touch tone tele- phone device to place certain calls is based on the way ADMIN was set on the ConnecT/R. A rotary device is restricted according to the way the port was customized. To place an intercom call, lift the receiver or its equivalent and dial [ # ] [ # ] on a touch tone device or 1 1 on a rotary device. Then dial th[...]

16 Interactions with SPIRIT System Features The following charts describe how the telephone device will interact with specific SPIRIT features. Features Interactions Limitations Auto Callback (1224/2448 If attached SPIRIT Telephone uses the feature, Telephone device cannot models only) device will ring when callback occurs. access this feature dire[...]

Features Interactions Limitations HFAI If a SPIRIT Telephone is attached to the HFAI can't be turned on or ConnecT/R and if HFAI is on, telephone device off from telephone device. will not ring on intercom calls. Hold If SPIRIT Telephone places a call on hold and Telephone device cannot telephone device goes off-hook, device may connect pick u[...]

18 Features Interactions Limitations Message Light When telephone device is in use, Message light on None. SPIRIT Telephone (if one is attached) will flash on and off as an alert. To turn this Alert feature off, press [ 1 ] [ # ] on the SPIRIT Telephone without lifting the receiver. To reactivate the Alert feature, press [ 1 ] [ ★ ] on the SPIRIT[...]

Troubleshooting This section should help you determine the Remember that the way your SPIRIT System cause of problems you might encounter and was customized may influence how a particular help you resolve them. It begins with general device operates. Call the AT&T Helpline at problems, then is categorized according to the 1-800-628-2888 if you [...]

20 Operational Difficulty What to Check Hold The call is lost Someone else picked up the held call Other party hung up Telephone device can't access call put on hold by SPIRIT Telephone Miscellaneous No dial tone Not Eligible for Automatic Line Selection active* All available lines are in use Not Available active on some lines* Won't dial[...]

Operational Difficulty What to Check Cordless Telephone Doesn't ring SPIRIT customized ringing and line-use options* Receiver out of range Low batteries in cordless phone Ringing switch on cordless phone not on Can't return to OFF mode Re-extend antenna then return phone to OFF mode before collapsing antenna Move closer to the cordless ba[...]

22 Operational Difficulty What to Check Ring pattern not the same as SPIRIT Telephone This is common; there is nothing wrong. Range is short. Move the base to a more central location. Wall mount the base unit (elevating it may increase its range). Be sure the base unit is at least three feet from metal structures or objects. Locate the base at leas[...]

Operational Difficulty What to Check Messages consist of dial tone only This can occur if the calling party hangs up without leaving a message and the answer/ record machine requires a signal from the Central Office before terminating the recording process. If the machine has a "voice activation" (VOX) setting, switching to VOX will often[...]

24 General Operational Difficulty What to Check Modem Won't dial out SPIRIT customized line-use option* ADMIN switch setting Data distortion or interruption MODE switch setting Doesn't answer SPIRIT customized line-use option* Answers on Held Call Reminder Set modem to answer after two or more rings * Check with the person in your organiz[...]

Appendix A — Wiring Requirements ● ● ● ● 25 Note the following cabling requirements before connecting the equipment. If these limits (which are the same ones that apply to our current SPIRIT System) are exceeded, the ConnecT/R may not work properly. The total wiring length from the controller to the SPIRIT Telephone cannot exceed a total [...]

26 Appendix B — Limited Product Warranty and Limitation of Liability AT&T warrants that the product will be free from defects in material and workmanship for one year from the date of purchase. If the product becomes defective and such defect is reported to AT&T within the one-year warranty period, AT&T will repair or replace the prod[...]

Index Answer/record machines 2, 6 Outside call 14 Answering Calls 14 Applications 3 AT&T Helpline 19 Automatic Line Selection 14, 16 Call restrictions 8 Controller 1 CTRLR jack 11 Emergency number 911 8 Installation 4 Connect the ConnecT/R 10 Connect the equipment 10 Mode Settings 7 Mount the ConnecT/R 9 Set ADMIN switch 8 Set MODE 5 Test the e[...]

FCC Warning Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radia[...]