Sprint Nextel Merlin C777 manual

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Table of contents for the manual

  • Page 1

    Sprint Mobile Broadband 2-in- 1 Card Merlin™ C7 7 7 by Novatel Wireless www. s p r in t . c om © 2008 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. © 2008 Novatel Wireless. All rights reserved. Novatel Wir eless, Merlin, an d the Novatel Wir eless logo are trademarks of Novatel Wi[...]

  • Page 2

    [...]

  • Page 3

    T able of Contents Y our Merlin C77 7 Device . . . . . . . . . . . . . . . . . . . . . i How to Use T his Guide . . . . . . . . . . . . . . . . . . . . . . . i Section 1 : Introducing th e Merlin C7 7 7 Device . . 1 1A. Introducing the Merlin C7 7 7 De vice . . . . . . . 2 Y our Merlin C77 7 Device . . . . . . . . . . . . . . . . . . . . . . . 2 Pa[...]

  • Page 4

    3B. Regulatory Information . . . . . . . . . . . . . . . . . 26 Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 T radema rks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Patents and Licensing . . . . . . . . . .[...]

  • Page 5

    i Y our Merlin C77 7 Device Thank you for pur chasing a Nov atel Wireless Merlin C77 7 device. This de vice offers mor e fr eedom than ev er befo re . No wir es, no cables—just access to your data when you need it. The pow er of the Inte rnet is truly at your fingertips. How to Use This Guide The advantages of Sprint are as clear as each wir eles[...]

  • Page 6

    ii Getting More Information About the Device and Service This guide describes how to install and start the softwa re . T o learn how to use all the features of y our device and softwar e , consult the user guide ( see page 1 4 of this document) or online help.[...]

  • Page 7

    Section 1 Introducing the Merlin C7 7 7 Device[...]

  • Page 8

    2 Section 1A . Int roducing the Merlin C77 7 Section 1A Introducing the Merlin C7 7 7 Device ⽧ Y our Merlin C7 77 Device (page 2) ⽧ Package Contents (page 2) ⽧ Care and Maintenance (page 3) This section intr oduces your Merlin C7 77 de vice. Y our Merlin C7 7 7 Device The Nov atel Wireless Merlin C7 77 device is a dual- band wireless car d. I[...]

  • Page 9

    Introduction Section 1A. Introducing the Merl in C7 7 7 3 Care and Maintenance As with an y electr onic de vice, the Merlin C7 77 de vice must be handled with car e to ensure r eliable operation. Follow these guidelines in using and storing the device: 䢇 The device should fit easily into an a vailable PC Card or Expr essCard slot (b y r emoving t[...]

  • Page 10

    [...]

  • Page 11

    Section 2 Setting Up and Using the Merlin C7 7 7 Device[...]

  • Page 12

    6 Section 2A. Setting Up Y our Sprint Account Section 2A Setting Up Y our Sprint Account ⽧ Setting U p Y our Device On Y our Sprint Account (page 6) Setting Up Y our Device On Y our Sprint Account Normally your de vice will be set up on your Sprint account at the ti me of purchase. T o verify that your device is se t up on your Sprint account: 1.[...]

  • Page 13

    Installing the Software Section 2B . Installing the Sof tware and Ac tivating Y ou r Device 7 Section 2B Installing the Software and Activating Y our Device ⽧ Installing the Software and Drivers on a Windows Computer (page 7) ⽧ Installing the Software and Drivers on a Mac Computer (page 9) ⽧ Inserting the Device (page 1 0) ⽧ Activating Y ou[...]

  • Page 14

    8 Section 2 B. Installing the Software and Activating Y our Device Installing the Software and Drivers T o inst all and run the car d and accompanying Sprint SmartView sof tware, y ou w ill need an available Expr essCar d slot or a PC Car d slot and a CD-ROM or DVD-ROM driv e on your computer . 1. Insert the Sprint SmartView installation C D into y[...]

  • Page 15

    Installing the Software Section 2B . Installing the Sof tware and Ac tivating Y ou r Device 9 Installing the Software and Drivers on a Mac Computer System Requirements The Merlin C77 7 device is supported on Mac OS ® X, version 1 0.4 or high er . T o ch eck your v ersion, from the Apple menu ( ) choose About This Mac . If your version is e arlier,[...]

  • Page 16

    1 0 Section 2B. Installing the Software and Act ivating Y our Device 2. Follow the onscr een instructio ns using the Continue and Go Back buttons to navigate through the installation wizar d, noting the following: 䡲 In or der to continue with the installation, you must accept the terms of t he License Agr eement. 䡲 Click Install to load the sof[...]

  • Page 17

    Installing the Software Section 2B . Installing the Sof tware and Ac tivating Y ou r Device 1 1 Inser ting the Device into an Ex pressCard Slot T o use the device in an Expr essCard slot, you must r emov e the integrated adapter as follows. 1. Locate the locking mechanism on the bot tom of the adapter. 2. Push the lock slightly out. 3. Pull the de [...]

  • Page 18

    1 2 Section 2B. Installi ng the Software an d Activating Y our Device Activating Y our Merlin C7 7 7 Device After you hav e successfully installed Sprint SmartView and while your de vice is connected to your computer , Sprint Sm artVie w will info rm you that hands-free activa tion has started and will periodically giv e you updates about activatio[...]

  • Page 19

    Using Y our Device Section 2C . Using Y our Merlin C77 7 Device 1 3 Section 2C Using Y our Merlin C7 7 7 Device ⽧ Starting the Software (page 1 3) ⽧ Viewing the User Guide (page 1 4) ⽧ Removing the De vice (page 1 4) ⽧ Using the Removable PC Card Adapter (page 1 4) ⽧ External Antenna Connector (page 1 5) ⽧ Contacting Sprint Custo mer Se[...]

  • Page 20

    1 4 Section 2C. Using Y our Merlin C77 7 Device Viewing the User Guide The user gui de pr ovides detailed inf ormation on the Windows and Mac versions of the Sprint SmartView software. 䊳 In Windows, select Start > All Programs > Sprint > SmartView > User Guide . – or – Mac, in Finder , select Applications > Sprint SmartView >[...]

  • Page 21

    Using Y our Device Section 2C . Using Y our Merlin C77 7 Device 1 5 External Antenna Connector This Sprint Mobile Br oadband device is equipped with an e xternal antenna conne ctor . T o access the external antenna connector 䊳 Gently flip open the un labeled rubber tab on the side of th e device. This device is only authorized for use in laptop c[...]

  • Page 22

    1 6 Section 2C. Using Y our Merlin C7 77 Device Contacting Sprint Customer Ser vice Y ou can reach Sprint Customer Service by: 䢇 Logging on to your account at www.sprin t.com . 䢇 Calling us toll-fr ee at 1-888- 21 1 -47 2 7 (persona l use) or 1 -800-92 7 -2 1 99 (business use) . 䢇 Writing to us at Sprint Customer Service, P .O. Box 80 77 , Lo[...]

  • Page 23

    Using Y our Device Section 2C . Using Y our Merlin C77 7 Device 1 7 No service is avai l ab l e . (The LED indicator is re d . ) T ry the following: 䢇 Reorient your computer. 䢇 If you ar e inside a building or near a structure that ma y be blocking the signal, change the position or location of your computer . 䢇 Check with Sprint — a networ[...]

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  • Page 25

    Section 3 T echnical Specifications, Regulatory and Safety Information, and Warranty[...]

  • Page 26

    20 Section 3 A. T echnical Specifications Section 3A T echnical Specifications ⽧ LED Overview (page 20) ⽧ Environmental Spec ifications (page 2 2) ⽧ Mechanical Sp ecification s (page 22) ⽧ Sof tware Specif ications (page 2 3) ⽧ T ransm itter Spec ifications (page 23) ⽧ Receiver Specific ations (page 2 4) ⽧ Hardware Spec ifications (pa[...]

  • Page 27

    Specifications Section 3A. T echnical Specifi cations 2 1 Red No servi ce is available. If this state persists, try the following : 䢇 T ry r e orienting your computer. 䢇 If you ar e inside a building or near a structure that ma y be blocking the signal, change the position or location of your computer. 䢇 Check with Sprint — a network or acc[...]

  • Page 28

    2 2 Section 3A. T echnical Specificati ons Environmental Specifications Mechanical Specifications Operating temperatur e 0° C to 55° C (32° F to 13 1° F ) Storage temperatur e -20° C to 65° C (-4° F to 1 49° F ) Humidity 5% to 90% within oper ating temper atur e Vibration stability 5 Hz to 500 Hz, 0. 1 octave/ second Dr op 1 meter drop, no [...]

  • Page 29

    Specifications Section 3A. T echnical Specifi cations 2 3 Sof tware Specifications T ransmitter Specifications CDMA specification EVDO Rev A Data service Supported SMS (IS-637) Curr ently not supported IO T A Supported OT A PA (IS-68 3A) Supported PRL (pr eferred r oaming list) Supported Authentication Supported NAM 1 Mobile IP Supported Ty p e o f[...]

  • Page 30

    2 4 Section 3 A. T echnical Specifications Receiver Specifications Hardware Specifications Conducted spurious emission Complies with Title 4 7 , Part 2 4 of the FCC Rules Common RF impedance 50 ohms T ype of receiving EVDO and 1xR T T F requency r ange 1 930 MHz to 1 990 MHz Bandwidth 1 .25 MHz Occupied bandwidth 1. 2 5 M H z Modulation method O-QP[...]

  • Page 31

    Specifications Section 3A. T echnical Specifi cations 2 5 Miscellaneous Supply voltage 500 mA Battery N/A Charger (charging time) N/A Communication ports PCMCIA and Expr essCard V oice capability Not supported GPS capability S upported Certification and appr ov al FCC (parts 2, 2 2, & 2 4, SAR), UL, CDG, etc.[...]

  • Page 32

    2 6 Section 3B. Regulatory Informat ion Section 3B Regulatory Information ⽧ Regulatory Notices (page 26) ⽧ T rademarks (page 29) ⽧ Copyright (page 29) ⽧ Limitation of Liability (page 30) ⽧ Additional Info rmation and Updates (p age 30) This section contains important regulatory notices about your Mer lin C77 7 device, and also patent and [...]

  • Page 33

    Regulatory Information Section 3B. Reg ulatory Information 2 7 This equipment has been tested t o, and found to be within the acceptable limits for a Class B digital de vice, pursuant to part 1 5 of the FCC Rules and Industry Canada ICES-003. The se limits are designed to pr ovide r easonable pr otection agai nst harmful interfer ence when the equ [...]

  • Page 34

    2 8 Section 3B. Regulatory Informat ion larger di splay scr eens) . T o comply with FCC RF ex p o s u re req u i re m e nt s , t h is modem should not be used in configurations that cannot maintain at least 1 cm (appr oximately 0.39" or 1 0 mm) fr om use rs and bystanders; for example, in certain notebo ok and tablet computer s and configur at[...]

  • Page 35

    Regulatory Information Section 3B. Reg ulatory Information 2 9 example, at the ear or worn on the body) as requir ed by the FCC for each model. THE FCC HAS GRAN TED AN EQUIPMENT AUTHORIZA TION FOR THIS WIRELESS MODEM WITH ALL REPORTED S AR LEVELS EV ALU A TED AS IN COMPLIANCE WITH THE FCC RF E XPO SURE GUIDELINE S. THE HIGHES T SAR V ALU E FOR THIS[...]

  • Page 36

    30 Section 3 B. Regulatory Informatio n P atents and Licenses Visit ww w.novatelwireless.c om/patents for a complete list of all Novatel Wireless patents. Limitation of Liability The information in this manual is subject to change without noti ce and does not repr esent a co mmitment on the part of Nov atel Wireless. NO V A TEL WIRELESS AND IT S AF[...]

  • Page 37

    Important Safety Information Section 3C. Important Safety Inf ormation 3 1 Section 3C Important Safety Information ⽧ Important Notice (page 31) ⽧ Safety and Hazards (page 3 1) Impor tant Notice Because of the nature of wir eless communications, transmission and r eception of data can nev er be guaranteed. Dat a may be dela yed, corrupted (i.e.,[...]

  • Page 38

    32 Section 3D. Novatel Wireless Limited Warranty and Liabi lity Section 3D Novatel Wireless Limited Warranty and Liability Nov atel Wir eless warrants for the 1 2 month period immediately following receipt of the Pr oduct by Pur chaser that the Pr oduct will be fr ee from defects in material and workmanship under normal use. THESE W ARRANTIE S ARE [...]