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A good user manual
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Table of contents for the manual
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Page 1
Owner’s Manual Please read before using this equ ipment. SP708 4-Line Phone System 43-5708.fm Page 1 Monday, September 18, 2000 7:56 AM[...]
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Page 2
2 Contents ˆ Contents Features ........... .............. .............. .............. .............. ................. .............. .............. ...... ........ .... 5 Read This Before Installation ........................ ................ .............. .............. ................. .......... 6 A Quick Look at Y our Phone ..............[...]
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Page 3
3 Contents With Announcement ...................................................................................................... 20 Using Auto Redial ............ .............. ................. .............. .............. .............. .............. .......... . 2 0 Using Flash ..................... .............. ... .............. ......[...]
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Page 4
4 Contents Skipping to the Next Message ............ .............. ................. .............. ................. ............. 34 Pausing Message Playback ....................... ................. .............. ................. .............. ..... 34 V ariable Speed Playback ............ ................ .............. ................. ..[...]
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Page 5
5 Features ˆ Features Your Sprint 4-Line Phone System combines advanced telephone technol ogy with a com- plete four-line telep hone system. You can connect up to twelve stations, with each serving as an extension on w hich you can make and receive outside as well as internal calls. The phone’s other features include: Caller ID Memory — stores[...]
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Page 6
6 Features READ THIS BEFORE INSTALLATION We have designed your system to conform to federal regulations, and you can connect it to most telephone lin es. However, each tele- phone (and each d evice, such as an answer- ing machine) that you connect to the telephone line d raws power from the tele- phone line. We refer to this power draw as the devic[...]
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Page 7
7 Features LIGHTNING Your telephone has built-in protection circuits to reduce the risk of damage fro m surges in telephone and powe r line current. These pro- tection circuits meet or exceed the FCC re- quirements. Howeve r, lightning striking th e telephone or powe r lines can dama ge your telephone. Lightnin g damage is not comm on. Neverthe- le[...]
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Page 8
8 Features 16. T o reduce the risk of electric shock, do not disassemble the telephone . T ake it to a qualified serviceman when servi ce or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incor- rect reassembly can cause electric shock when the telephone is subse- quently used. 17. Unplug th[...]
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Page 9
9 A Quick Look at Your Phone ˆ A Quick Look at Y our Phone Use these buttons to select options that appear on the screen by pr essing the button below the desi red option. SCRATCH PAD — press once while the phone is on- or off-hook. Enter a number you want to store, then press agai n. The phone beeps once. To dial the stored num- ber later, lift[...]
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Page 10
10 Installation ˆ Installation Installing your phone is easy, but it is impor- tant that you follow the instructions in the se- quence that they appear in this man ual for the telephone to work properly. PLANNING Y OUR SYSTEM To take full advantage of many of the sys- tem’s features, you must have four telephone lines with separate p hone number[...]
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Page 11
11 Installation which line is connected to which station, yo u can transfer calls on so me lines to some sta- tions. The following chart shows a sample non- square configuratio n. In this configuration, lines 1 and 2 are common to all station s, and lines 3 and 4 are available to groups of sta- tions. Station 11 is the Auto Attend ant. Since all li[...]
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Page 12
12 Installation four wall mount p orts and push up to lock in place. On a W all or W all Plate 1. Follo w Steps 1– 5 of “On a D esk.” 2. T urn the mounting bracket upside d own, then insert the bracket into the bottom slots with the narrow end of the wedge pointing upward. Push the bracket up to lock into place. 3. Align the bracket’s keyho[...]
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Page 13
13 Installation INSTALLING THE BACKUP BATTERIES Your system requires four AA batteries to provide backup power for a few hours if AC power fails. The backup batteries do not power all the system's features. For the best performance and longest life, we recom- mend RadioShack alkaline batteries. If the power fails but the backup batteries are i[...]
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Page 14
14 Installation CONNECTING A FAX OR PC MODEM You can connect a fax or PC modem to the system's data po rt, which us es Line 2. When you use a fax or modem, the connection is protected and will not be interrupted by in- coming or transferred calls. 1. Connect the fax’s or the modem’ s cord to the DOWN STREAM data port. 2. Set PC/F AX/PHONE [...]
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Page 15
15 Preparation ˆ Preparation On initial power-up (a fter all connections are completed) each station displays INITIAL SETUP , prompting you to se t the station ID, time and date. Important: In this man ual, the word “select” means you must press the button below the desired option. SETTING UP THE STATIONS 1. At the INTIAL SETUP screen, select [...]
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Page 16
16 Preparation V ERIFYING SYSTEM CONFIGURATION To verify that all stations a re communi cati ng, hold down PA G E A L L until PAGING and the station numbers for all connected statio ns appear. Be sure all the stations conne cted to Line 1 appear. If any station does not appear, make sure the lines to and from that station are connected and in the c[...]
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Page 17
17 Preparation turned on or off, the line indi cator flashes when a call is received. Th e phone is preset as ringer ON for all lines. To turn the ringe r off for indivi dual lines, fol- low these steps. 1. Press PROGRAM . 2. Select PHON , then select NEXT twi ce so the RINGER SELECT menu appears. 3. Select ENTER . LINE n RING: ON appears. 4. Selec[...]
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Page 18
18 Telephone Operation ˆ T elephone Operation Note: This owner's manual primaril y explains the operation using the hand set. You can also use a headset or the speakerphone . USING A HEADSET You can talk with hands-free convenience using an optional head set (not supplied) that has a modular type plug or 3 / 32 -inch (2.5 mm) sub-mini plug. C[...]
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Page 19
19 Telephone Operation Now any station in the system can pick up the line b y pressing LINE . When another station enters the conversa- tion, CALL JOINED appears and the line in- dicator for the conference call turns green on the added station. Conference Calling with T wo Outside Lines 1. Press HOLD to put the first call on hold. The line indicato[...]
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Page 20
20 Telephone Operation 1. Press TRANSFER . TRANSFER lights. The call is a utomatically put on hold and EXT. ?? appears. 2. Enter the extension number (1 1–22) of the station you want to tra nsfer the call to. CALL TRANSFER appears. Hang u p the phone. With Announcement Follow these steps to announce that you are transferring a call or to see if t[...]
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Page 21
21 Telephone Operation stations slowly flashes red. While a call is on hold, you can temporarily place the handset on the base or use another line without disconnecting the current call. While a call is on hold, Call Privacy is released, so any station in the system can release the hold. 2. T o release a l ine from hold, select t he line button for[...]
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Page 22
22 Telephone Operation swer the intercom. The ou tside line is auto- matically placed on hold. To return to the outside call, press the line button for that li ne. Using Automatic Answer With Automatic Answer on, you can start talking as soon as you receive an intercom call, without pressing any button. The system is preset to ON. To turn Automatic[...]
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Page 23
23 Memory Operation ˆ Memory Operation You can store up to 20 phon e numbers and names in memory, then dial a stored nu mber by specifying the memory location. Each stored number can be up to 16 digits, and each name can be up to 14 characters. STORING A NAME AND NUMBER IN MEMORY 1. Press PROGRAM . 2. Select PHON then NEXT un til AUTO- DIAL SETUP [...]
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Page 24
24 Memory Operation 3. Select NEXT . 4. Select < to move the cursor left, and DEL to remove characters. Then enter the character as described in Steps 6 and 7 under “Storing a Name and Num- ber in Memory” on Page 23. 5. Select SAVE . Th e next autodial station appears. 6. Repeat Steps 2 through 5 to edit the other entries, if desired. 7. Pre[...]
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Page 25
25 Caller ID Operation ˆ Caller ID Operation If you subscribe to Call Waiting with Caller ID service from your phone company, the phone company sends information about th e call, as well as the time and date, between the first and second rings of every call you receive. The system displays this information when it receives a call, and you can stor[...]
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Page 26
26 Caller ID Operation 1. Press PROGRAM . 2. Select OTHE R . CALLER ID appears. 3. Select ENTER . The CWCID (Call Wait- ing Caller ID) menu appe ars. 4. Select CHANGE to toggle between ON and OFF . 5. Select NEXT . The SAVE menu appears. 6. Repeatedly select CHANGE until the desired option ( ALL , ANSWER , or UNANSWER ) appears. 7. Select NEXT . Th[...]
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Page 27
27 Caller ID Operation or 11 digits (1 + area code + 7-di git number) if the number's area code is different from the one you stored. To add or delete th e area code and/or use 1 before dialing, recall the record, then re peat- edly press PROGRAM until the require d num- ber appears. For example, if you stored are a code 817 into th e phone an[...]
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Page 28
28 Auto Attendant Operation ˆ Auto Attendant Operation Auto Attendant sets a station to answer calls and direct messages through the system without an operator. The record ed greetings help callers reach the desired sta tion. If you assign an Auto Attendant station, when a call comes i n, only the Auto Atte n- dant station rings. The station answ [...]
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Page 29
29 Auto Attendant Operation Note: ALREADY ACTIVE appears if Auto Attendant has already be en estab- lished at another station. Turn the Auto Attendant off at that station. 5. Use the keypad to select the line(s) you want the Auto Attenda nt feature to answer . 6. Se lect SAVE . AUTO A TTENDANT and VOICE MAIL light and AUTO ATTEN- DANT flashes on th[...]
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Page 30
30 TAD Operation ˆ T AD Operation Each station has its own TAD (Telephon e Answering Device) and can p lay up to six greetings. The total recordin g time is about 28 minutes, including th e outgoing greet- ing(s). All six greeting memories have the same prerecorded message, “Please record a message after the tone.” You can record your own gree[...]
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Page 31
31 TAD Operation 2. Select ANSW . 3. Select NEXT twice until GREETING SETUP appears. 4. Select ENTER . RECOR D GRT appears. 5. Select NEXT three times until CHECK GREETING appears. 6. Select ENTER . PLAY GREETING 1 appears. 7. Repeatedly select NEXT until the greet- ing number you want to check appears. 8. Select START . 9. Press PROGRAM to exit. S[...]
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Page 32
32 TAD Operation SELECTING THE NUMBER OF RINGS You can select how long the TAD waits to answer a call. If you plan to check your mes- sages by long dista nce, you can choose the toll-saver setting. The TAD answers on the first two rings if you have a ne w message. If there are n o new messages, the TAD an- swers after four rings. This gives you tim[...]
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Page 33
33 TAD Operation 5. Select NEXT four ti mes until GRT TIMER OFF appears. 6. Select CHANG E . 7. Select ON . 8. Select SET . 9. Use the keypad to enter the time (4 dig- its, 0104 for example) you want to the greeting timer to sta rt. Then select NEXT . 10. Select CHANGE to toggle betw een AM and PM . Then select NEXT . 1 1 . Use the keypad to enter [...]
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Page 34
34 TAD Operation RECORDING A CONVERSATION You can record both sides of your telephone conversation using the handset or headset. Important: Eve ry state has different regula- tions governing the recording of con versa- tions over the telephone. Be sure to check your local, state, and federal laws before us- ing this product to record a ny teleph on[...]
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Page 35
35 TAD Operation press ON/OFF/STOP while the message is playing. The system stops playback and sets itself to answer the next call. Note: If you press ON/OFF/STOP while the playback is already stopped, the system turns off the a nswering function. V ariable Speed Playback Variable Speed Playback all ows you to play your messages 25% faster o r 25% [...]
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Page 36
36 Troubleshooting ˆ T roubleshooting Problem Solution Cannot program the existing ID after discon- necting and re-connecting the phone. Perform a system update at another station (see “Per- forming a System Update” on Page 38). Cannot access the program mode. Station is off hook or on hold. Hang up or turn off hold. Does not receive P AGE ALL[...]
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Page 37
37 Troubleshooting U.S. Patents: 5,289,529; 5,400,393; RE34,968. Other Patents Pending. A caller's message was not saved. • The message was not over four seconds. • Caller transferred the call to another station after recording the message at your station. Cannot select the greeting. Greeting timer is on. T urn off. The telephone answering[...]
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Page 38
38 Troubleshooting PERFORMING A SYSTEM UPDATE The system update renews the status of all the stations in the system. The system auto- matically updates itself when you discon- nected Line 1, reconnected it or when AC power has fa iled and then been restored. You must manually update the system when you remove a station from the system or change an [...]
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Page 39
39 Troubleshooting CARE Keep the phone dry; if it gets we t, wipe it dry immediately. Use and store the pho ne only in normal temperature environments. Ha ndle the phone carefully; do n ot drop it. Keep the phone away from dust and dirt, and wipe it with a damp cloth occasionally to keep it looking new. Modifying or tampering with the pho ne’s in[...]
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Page 40
43-5708 09A00 Printed in Indonesia RadioShack Corporation Fort Worth, Texas 76102 Limited One-Y ear Warranty This product is warranted by RadioShack against manufactu ring defects in material and workman- ship under normal use for one (1 ) year from t he da te of pu rchase from Radi oSha ck compan y- owned stores and authorized RadioShack franchise[...]