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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of St. Bernard Software v7.01, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of St. Bernard Software v7.01 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of St. Bernard Software v7.01. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of St. Bernard Software v7.01 should contain:
- informations concerning technical data of St. Bernard Software v7.01
- name of the manufacturer and a year of construction of the St. Bernard Software v7.01 item
- rules of operation, control and maintenance of the St. Bernard Software v7.01 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of St. Bernard Software v7.01 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of St. Bernard Software v7.01, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the St. Bernard Software service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of St. Bernard Software v7.01.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the St. Bernard Software v7.01 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Up dateEXPE RT ® Premium v 7.01 Ev alua tionGuide[...]
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Page 2
St.Be rnardSo ftware ,Inc. June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide Information in this document issubject to changewithout no tic e. This document mayb e distributed f r eely only in whole, h owever no alterations are al[...]
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Page 3
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 1 T ableofContent s N ote: TOCitemsare hyperlinks,useM ouseRollover,the nclick.Also,anyre f er en c eto Upda[...]
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Page 4
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 2 SecurityEXPERTOverview .......... ...... ........ ........ ........ ...... ........ ........ ........ ...... ........ ....... 25 ConfigureSecurityEXP ERT[...]
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Page 5
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 3 Purpose The E v aluat ion Guide e xi sts to ass ist in the initia l installation , basic u sage , and eval uat ion[...]
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Page 6
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 4 Inst allUp dateE XPERTPre mium This E v al Gu i de ex a mple illustrates a new insta l lation o f Up dateEX PERT Premiu[...]
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Page 7
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 5 Click Next Enter the Trial Seria l N um be r f rom the e m a il called “ Upd ateEXP ER T D owload Re quest .” Yo[...]
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Page 8
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 6 T y pical w ill ins tall a ll com po nents , i.e., Co nsole Ap plica tion , Patch Man ageme nt Server and SettingsMa[...]
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Page 9
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 7 You w ill se e a “Per forming In itialization C heck … Please W ait” mes sa g e. In 12 mi nu tes statu[...]
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Page 10
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 8 LaunchU pdateEXPER T...click Finis h Doub leclickthe‘age ntsconn ected’messa geonthestatusbartos e econ n[...]
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Page 11
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 9 Note: W hen youdeploy ad dit ional Mas terAgen ts (using Fi le > Agent > InstallWizard ) youcan conn ect[...]
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Page 12
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 10 Identify the WebProxy (if applica ble) If yourorganization us es aW ebProx y Ser ver youneedt oi de ntif y?[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 11 Downloa dtheLates tUp dateE XPERT Dat abase Do “ Help > Update Data base N ow ” a nd wait a t least a m[...]
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Page 14
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 12 Query y ourUp dat eEXPERT M ac hine Begin by q uerying a machine you h av e Ad mini s trative rights o n, i .e. ,[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 13 A g entlessQuery Requirement s Thes e req uirem ents are the res ult o f de fault instal l at ions for NT4/ W 2K /XP.?[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 14 Downloa dPatches Note: Patche s wh i ch a re not downloade d al rea dy, are automatically dow nl oad ed by the Patch?[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 15 Inst allPatche s Suggesti on: For the m o m en t, install pa tches o n your Up dateEX PERT m achine. Later, you can[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 16 NamedPo licies (“InstallRequired”comm an d) To ge t started, select your UpdateEX PERT machine and open the Po[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 17 Conforma nceReport ing Confor m ance Repo rting te llsyou w hethe r Requ i red Upda teshav e,or ha ve not,beeni ns [...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 18 Select only yo ur m ach ine, r i gh tclick and Install Re quire d t o d eploy required u pdates to all se lected?[...]
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Page 21
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 19 Inst alling Master orLeafA gent s The Age ntInstaller GU I makes it eas y to de ploy ad ditional Mas terAgent[...]
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Page 22
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 20 The 3 rd scr een le ts you us e exi s ting “C red ential s” t o p e rf o r m the r emote inst allation, or l e[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 21 You h av e n ow been e x po sed to s etti ng cre dentia l s f or Man aging, Query ing and Ag ent Insta l lation. For?[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 22 What’ sNext? Cong ratulati on s ! You’ v e use d im por tant core U pdateEXPERT features . See Help > Contents[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 23 V ali dat ingPatches Validation is sup ported by the U pda teEXPERT datab a s e. Val idation e x a mines f ile v ersion,?[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 24 Schedulin gQueries Backgro und Enumera tion (to disco ver new ly installed machines ), Qu er ying , an d e v en Validat[...]
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Page 27
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 25 Security E XPERTOver view Settings Mana gement ( Service s , Registry , F ile, and Sec urity Policy se tti ngs ) is p[...]
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Page 28
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 26 Configure Security EX PERT Web Prox y Beforeatte m p tingtodow nl oad secu ri tyte mpl a tes ,setW eb Pro x y settings?[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 27 Downloa dSecurity E XPERTT em plates New secu ri ty te m p lates are show n in the Sec urity T emplates ta b (s hown[...]
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Page 30
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 28 Creat ing a Security EXP ERTPo licy Forpurpo sesof thise v aluation ,l et’scre ateav erysimp l e W indow s XP?[...]
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Page 31
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 29 Enter a n am e for the po li c y (abo v e ). The s elected te m pla te is highlighted on the r ight. To gen erat[...]
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Page 32
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 30 Thepolic yinitialization screendisp laysth e ch o s e n experts, configur a t ion,resulti ng numberofs e c urity points,?[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 31 For our e xam ple, we wan t to a ss ess FTP and Teln et servic e s only. On th e ALL tab, unc heck a[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 32 Clickingthe Complete link(abo v e) willdisp l ay theas sess m entres ults(below ). Clearly F TP an d Telnet are [...]
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Page 35
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 33 Modify ing theSecur it y EX PERTPolicy W e now wa nt to modify the policy for e nforce m ent . G o to Security[...]
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Page 36
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 34 W hen you c li ck OK ,the s etti ngs w il lbe ap plied.The JobManager is launch edand you w i ll ha ve a[...]
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Page 37
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 35 UsingProfi leswith Security EXP ERT Template s are distributed per o perat ing sys tem platf or m. It may be he l p[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 36 Click Next , en ter a p rofile na me (X P f or exa m p le), clic k Next , expand the profile w i zard window[...]
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Page 39
St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 37 Glossary · Browser Pane: The bo ttom pa ne w it hin the Cons ole that d isp l ays the Up dateEX PERT Us erW ebpa[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 38 A p pendix A –CustomInst allOptions Doinga “Cus tom” (i ns teadof “Typica l”) ins tal l a ll ow s y ou to[...]
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St.Be rnardSo ftware ,Inc. Pro tectingYo ur Network Inve stmen t June 19th,2006 U pdateE XPERTPre mi u mv7.01Ev alua tionGuide 39 A ppend ix A–Custom Install OptionsCo ntinue d… “Cus tom” (instea d of “Typica l”) also all ow s you to[...]