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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Star Micronics LC-500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Star Micronics LC-500. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Star Micronics LC-500 should contain:
- informations concerning technical data of Star Micronics LC-500
- name of the manufacturer and a year of construction of the Star Micronics LC-500 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Star Micronics LC-500 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Star Micronics LC-500, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Star Micronics service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Star Micronics LC-500.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Star Micronics LC-500 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
USER’S MANUAL LC-500 DOT MATRIX PRINTER CFA10EC 80826160[...]
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Page 2
CE Manufacturer’s Declaration of Conformity EC Council Directive 89/336/EEC of 3 May 1989 This product, has been designed and manufactured in accordance with the International Standards EN 50081-1/01.92 and EN 50082-1/01.92, following the provisions of the Electro Magnetic Compatibility Directive of the European Communities as of May 1989. EC Cou[...]
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Page 3
ENGLISH Contents 1. Printer Setup .............................................. 1 Choosing a place for the printer ....................................................... 1 Unpacking the printer ....................................................................... 2 Printer Components .............................................................[...]
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Page 4
Control panel functions in on-line mode ........................................ 25 Control panel functions in off-line mode ....................................... 27 4. Using the EDS Mode ................................ 30 About EDS Mode settings .............................................................. 30 Entering the EDS Mode ............[...]
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Page 5
– 1 – 1. Printer Setup This chapter contains important information on setting up your printer. Be sure to read this chapter carefully before using the printer for the first time. Choosing a place for the printer Before unpacking the printer from the box, plan the installation location of your printer. Consider the following points. ✓ Choose a[...]
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Page 6
– 2 – ENGLISH Unpacking the printer Check that the package contains the following items. 4 5 1 2 3 User , s manual Ribbon cassette Printer Paper guide Ferrite Core Fastener If any item is missing, contact the store where you bought the printer and ask them to supply the missing part. Note that it is a good idea to keep the original box and all [...]
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Page 7
– 3 – Printer Components The following illustrations show the major components of your printer. 4 5 1 2 3 Printer cover Control panel Adjustment lever Platen knob Paper guide Power switch P o wer cord P arallel interf ace connector[...]
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Page 8
– 4 – ENGLISH Installing the paper guide 1. Hold the paper guide at a slight angle and slide the two slots on either side of the paper guide into the tabs provided on the printer case. 4 5 1 2 3 2. Press the paper guide firmly against the tabs until it clicks, and then lower the table to a horizontal position. Opening the printer cover Pull on [...]
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Page 9
– 5 – Removing the printer cover Swing the printer cover so that it is at an angle as shown in the figure below and lift the cover to remove it. To replace the printer cover, lower the two slots on either side of the cover onto the tabs provided on the printer case. 4 5 1 2 3[...]
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Page 10
– 6 – ENGLISH Connecting the Power Cord and turning the power ON and OFF 1. Check that the power switch on the front panel of the printer is in the OFF position (O). ON OFF 2. Plug the power cord to a power outlet whose voltage matches the power rating noted on the label affixed to the bottom of your printer. Caution! 1. If the voltage marked o[...]
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Page 11
– 7 – Installing the ribbon cassette 1. Turn the power on. The carriage moves to the left most position. You will hear beeps when the carriage reaches this position. Carriage Caution! Do not move the carriage by hand while the printer is turned on. Doing so can damage the printer. If you have just finished printing, let the print head cool for [...]
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Page 12
– 8 – ENGLISH 3. Set the adjustment lever to the highest position. 4 5 1 2 3 Adjustment lever 4. Open the printer cover. 5. Remove the ribbon cassette from the package and rotate the knob on the cassette counterclockwise to take up any slack in the ribbon. Knob[...]
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Page 13
– 9 – 6. While holding the printer cassette at an angle, insert the two round tabs on either side of the ribbon cassette into the two slots inside the printer. Then, press the lower half of the cassette inward to a vertical position until it snaps securely into place. Knob 7. Rotate the knob on the cassette counterclockwise so that the ribbon s[...]
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Page 14
– 10 – ENGLISH Removing the ribbon cassette When replacing the ribbon cassette, use the following procedure to remove the old ribbon cassette from the printer. 1. Open the printer cover. 2. Turn the power on. The carriage moves to the left most position. You will hear beeps when the carriage reaches this position. Caution! Do not move the carri[...]
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Page 15
– 11 – Ferrite Core Installation 1. Strap the fastener into the parallel interface cable as shown in the illustration below. 2. Cut off the surplus part of the fastener. 12 to 15 cm Ferrite Core F astener Cable 3. With a regular screwdriver, unlatch and open the ferrite core. 4. Attach the ferrite core onto the cable as shown in the illustratio[...]
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Page 16
– 12 – ENGLISH Important! Make sure that the printer is unplugged from the AC outlet and that the computer is turned off before connecting the parallel cable. 1. Connect one end of the parallel cable to the parallel port of your computer. The parallel port is usually labeled “ Printer, ” “ Parallel, ” “ PRN, ” “ LPT1, ” or somet[...]
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Page 17
– 13 – 2. Paper Handling This chapter describes the different types of paper you can print on and how to setup the printer for each type. Selecting paper types Use the following information when selecting paper. Cut-sheet paper Width: 125 to 257 mm / 4.9 to 10.12 inches Length: 85 to 364 mm / 3.3 to 14.33 inches Paper Sizes: A6: 105 x 148 mm (L[...]
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Page 18
– 14 – ENGLISH Loading cut-sheet paper This section describes the procedure for loading cut-sheet paper. You can also use fanfold paper. For details on using fanfold paper, see “ Loading fanfold paper ” on page 18. If the fanfold paper is currently loaded, first park the fanfold paper using the procedures described in “ Parking fanfold pa[...]
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Page 19
– 15 – The following table provides a general guide for setting the adjustment lever. Experiment with different settings until you find the one that gives you the print quality you want. Important! Continuous use of the wrong adjustment lever setting can drastically reduce the print head life. Position “–” is used only when the print qual[...]
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Page 20
– 16 – ENGLISH 4. Insert the paper from the front of the printer as far as it will go, sliding the left side of the paper against the paper edge. Insert the paper facing up, with the top towards the printer. 4 5 1 2 3 Adjustment lever Peper guide Paper Control panel The paper will automatically be fed into the printer. 5. Start the printing ope[...]
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Page 21
– 17 – Printing on cut-sheet paper The following shows the recommended print area for cut-sheet paper. 3 mm 6.35 mm Max. 203.2 mm (Max. 8 inches) 4.23 mm 3 mm Cut-sheet paper[...]
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Page 22
– 18 – ENGLISH Loading fanfold paper This section describes the procedure for loading fanfold paper. You can also use cut-sheet paper. For details on using cut-sheet paper, see “ Loading cut-sheet paper ” on page 14. 1. Position the stack of paper behind the printer. The following figure shows the correct path for fanfold paper. Important! [...]
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Page 23
– 19 – 4. Set the adjustment lever to the value that matches the thickness of the paper you are using. The setting for normal paper is 1. Set the lever to a larger value for thicker paper, or to a smaller value for thinner paper. See the table on page 15 for details. 4 5 1 2 3 Adjustment lever 1 2 3 4 5 5. Unlock the tractor on the left (when v[...]
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Page 24
– 20 – ENGLISH 7. Now move the tractor on the right to the approximate position of the right side of the paper you are using. Pull its gray lever up to unlock it, and push the lever back down to lock it into place. Also move the sheet guide so that it is approximately halfway between the two tractors. Sheet guides Pin tractor Pin tractor 8. Ope[...]
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Page 25
– 21 – 9. Close the tractor covers. At this point you can make final adjustments to the paper position by releasing the gray levers and moving the tractors. The paper should lie flat with no buckling or bulging (tractors too close) or no stretching or elongation of the holes (tractors too far apart). After making these adjustments, be sure that[...]
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Page 26
– 22 – ENGLISH Printing on fanfold paper When printing on fanfold paper, take care not to print too close to the perforations that separate each sheet. The following shows the recommended print area for fanfold paper and cut-sheet paper. 4.23 mm 18 mm First page Last page 18 mm 4.23 mm 4.23 mm 142 mm Bottom of Form Perforation Perforation 3 mm [...]
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Page 27
– 23 – Parking fanfold paper It is not necessary to remove fanfold paper currently loaded in the printer in order to print on cut-sheet paper. Instead, simply use the following procedure to park the fanfold paper. 1. Press the control panel ’ s ON LINE button to put the printer off-line. 2. Press the control panel ’ s SET/PARK/EJECT button.[...]
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Page 28
– 24 – ENGLISH 3. Control Panel Operations The control panel gives you push-button control over the printer ’ s operations. It also includes indicator lights, which tell you the current status of the printer at a glance. This chapter describes control panel functions that can be performed while the printer is turned on and either on-line or o[...]
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Page 29
– 25 – Switching between on-line and off-line • Press the ON LINE button to switch the printer between on-line and off-line modes. • When the printer is on-line, the ON LINE indicator is lit and the printer can receive data from the computer. Make sure that the printer is on-line whenever you are trying to print. • When the printer is off[...]
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Page 30
– 26 – ENGLISH Panel lock mode When the printer is in the panel lock mode, the mode settings you make on the control panel are used even if your software tries to override the mode. Use the following procedure to enter the panel lock mode. 1. While holding down the SET/PARK/EJECT button, press the LINE FEED button. A short buzzer sounds once. T[...]
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Page 31
– 27 – Control panel functions in off-line mode Line feed Press the LINE FEED button once to feed the paper one line. Holding down the LINE FEED button continually feeds the paper, 1/6 ” (default) at a time, until you release the button. The line feed is executed using the current line feed value. In Self Test mode, this button is ignored. Wh[...]
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Page 32
– 28 – ENGLISH Micro paper feed Use the following procedure to feed the paper in 1/60-inch increments. This function can be used to align the print head exactly where you want it. Press the LINE FEED button while holding down the ON LINE button to execute micro paper feed. When Tear Off lifts the paper up, the micro paper feed value is added to[...]
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Page 33
– 29 – Pressing the LINE FEED button The printer executes micro forward paper feed, and the auto loading value is increased. Pressing the SET/PARK/EJECT button The printer executes micro reverse paper feed, and the auto loading value is decreased. The auto loading value must be greater than 0 inch. If the auto loading value is less than 14/360 [...]
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Page 34
– 30 – ENGLISH 4. Using the EDS Mode EDS stand for Electronic DIP Switches. Just like the small DIP switches that are used by computers, printers, and other devices, the EDS lets you configure the printer for your application. This chapter describes how to enter the printer ’ s EDS Mode and provides details about available settings and how to[...]
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Page 35
– 31 – Selecting a EDS number In the EDS Modes , use the control panel ’ s LINE FEED button, while holding down SET/PARK/EJECT button to select a EDS number. When pressed the button, current setting of the bank is printed. Selecting a bank While in the EDS Modes , use the control panel ’ s SET/PARK/EJECT button to select a bank. When presse[...]
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Page 36
– 32 – ENGLISH Use the information in the following table to change the EDS settings. BANK < EDS-1> SW OFF ON FUNCTION A B C D ( Reserved ) ( Reserved ) Print mode Character pitch LQ Font Character table Character set Zero style ( Reserved ) 1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 1 2 3 4 5 6 7 Roman* IBM Graphics * #2 * Normal * Sanserif[...]
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Page 37
– 33 – Printer mode The relation between the printer quality and the printer speed is as follows: Printer quality LQ > Draft Printer speed Draft > LQ The values inside the parentheses are print speed ratios with respect to LQ. Character table / IBM character set See Appendix B, “ Character set ” for details.[...]
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Page 38
– 34 – ENGLISH BANK < EDS-2> SW OFF ON FUNCTION A B C D Input buff er Auto CR with LF Auto LF with CR Buzzer Saving Control P anel Status Quiet mode Auto T ear-off Multi-par t mode W aiting period for P aper loading 75% Compress mode Line spacing FF command Eject direction Eject paper at P ower ON Skip ov er perf oration P aper out detect[...]
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Page 39
– 35 – Auto CR with LF When auto CR (carriage return) with LF (line feed) is enabled, the printer automatically performs a carriage return whenever it receives a LF code from the computer. This moves the print position to the beginning of the next line. If the printer adds an extra line after every carriage return, select OFF. Auto LF with CR W[...]
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Page 40
– 36 – ENGLISH Multi-part mode When the printer is in the Multi-part Mode, the print head prints with greater impact. It should be noted, however, that printing in the Multi- part Mode also reduces the life of the print head. Because of this, you should use the Multi-part Mode only for printing on four or five-ply paper. Use the Normal Mode for[...]
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Page 41
– 37 – Print direction This function selects bi-directional printing or uni-directional printing. Printing is normally bi-directional, but uni-directional printing allows for precise vertical printing alignment. Print direction command When disabled (ON), the preset printing direction overrides the print direction commands sent by your software[...]
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Page 42
– 38 – ENGLISH BAN K < EDS-3> SW OFF ON FUNCTION A International character set 1 2 3 4 *: Def ault setting Code P age 1 2 3 4 5 B 1 2 3 4 ON ON ON ON U.S.A * ON ON ON OFF F rance ON ON OFF ON Ger many ON ON OFF OFF England ON OFF ON ON Denmar k-1 ON OFF ON OFF Sweden ON OFF OFF ON Italy ON OFF OFF OFF Spain-1 OFF ON ON ON Japan OFF ON ON [...]
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Page 43
– 39 – International character set See Appendix C, “ Character set ” for details. Code page A code page is the set of symbols and characters that your printer can print. Your printer converts ASCII hexadecimal data according to a code page to print symbols and characters. By supporting different code pages, the printer can print in a variet[...]
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Page 44
– 40 – ENGLISH BANK SW OFF ON FUNCTION A B P age length (Cut-sheet paper) T op margin (Cut-sheet paper) Bottom margin (Cut-sheet paper) 1 2 3 4 1 2 3 4 *: Default setting < EDS-4> 1 2 ON ON 1.0 mm (1-pin) ON OFF 1/6 inch * (1-pin) OFF ON 9.24 mm (1-pin) OFF OFF 1 inch (24-pin) 3 4 ON ON 1.0 mm (24-pin) ON OFF 1/6 inch * (24-pin) OFF ON 1/[...]
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Page 45
– 41 – BANK SW OFF ON FUNCTION A B P age length (F anfold paper) T op margin (F anfold paper) Bottom margin (F anfold paper) 1 2 3 4 1 2 3 4 *: Default setting < EDS-5> 1 2 ON ON 1.0 mm (1-pin) ON OFF 1/6 inch * (1-pin) OFF ON 9.24 mm (1-pin) OFF OFF 1 inch (24-pin) 3 4 ON ON 1.0 mm (24-pin) ON OFF 1/6 inch * (24-pin) OFF ON 1/2 inch (24-[...]
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Page 46
– 42 – ENGLISH 5. Control Codes List < ESC/P mode> Command HEX code Function BEL 07 Beeper BS 08 Backspace HT 09 Tab horizontally LF 0A Line feed VT 0B Tab vertically FF 0C Form feed CR 0D Carriage return SO 0E Select Double-width printing (1 line) SI 0F Select Condensed printing DC2 12 Cancel Condensed printing DC4 14 Cancel Double-width[...]
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Page 47
– 43 – ESC : 0 n 0 1B 3A 30 n 30 Copy standard character ROM font into RAM ESC < 1B 3C Select Unidirectional mode (1 line) ESC = 1B 3D Set MSB to 0 ESC > 1B 3E Set MSB to 1 ESC ? n m 1B 3F n m Reassign Bit-image mode ESC @ 1B 40 Initialize Printer ESC A n 1B 41 n Set n/60" line spacing ESC B d 1 ...d k NUL 1B 42 d 1 ...d k 00 Set ver[...]
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Page 48
– 44 – ENGLISH ESC k n 1B 6B n Select Type style family n = 00 n = 00 Roman 01 01 Sanserif 05 05 OCR B ESC l n 1B 6C n Set left margin ESC p n 1B 70 n Turn proportional mode on / off n = 00 n = 00 Returns to current fixed character pitch 01 01 Selects proportional spacing ESC q n 1B 71 n Select character style n = 00 n = 00 Cancel shadow / outl[...]
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Page 49
– 45 – 6. T roubleshooting The appendix will provide help if you experience problems with your printer. It tells you how to test the printer, how to check system software settings, and how to adjust the vertical alignment. In addition, there is information on actions to take for specific problems, and on the meanings of printer beep tones. Warn[...]
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Page 50
– 46 – ENGLISH Long test Use the following procedure to test the printer to make sure that everything is working correctly. 1. Make sure that paper is loaded in the printer. 2. Turn off the printer. 3. While holding down the control panel ’ s LINE FEED button, turn the printer back on. 4. The short self-test prints the following information. [...]
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Page 51
– 47 – Adjusting the dot alignment You may never have to use the procedure described in this section, but after you have been using your printer for some time you may find that the dots of some graphics do not align correctly. For example, what should look like: may come out looking like one of the following: or like this This is caused when me[...]
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Page 52
– 48 – ENGLISH T roubleshooting guide Use the following table to help track down the causes of problems and to determine the best solution to deal with them. Problem P ossible Cause Recommended Action The ON LINE indicator does not light. The printer is not receiving power . Check whether the po wer cord is correctly plugged into the power outl[...]
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Page 53
– 49 – Line spacing is incorrect. Jamming paper . Set up the printer for the paper thickness y ou are using. See "Adjusting for paper thickness tab le" on page 15. The line spacing or leading selected in your application program is wrong. Choose a different line spacing or leading setting from your application. Auto line f eed with ca[...]
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Page 54
– 50 – ENGLISH Printer case is hot. The printer ’ s air v ents are bloc ked or obstructed. Switch off the printer and let it cool. Check the air v ents on the bottom of the printer to see if they are b lock ed. Remov e the obstruction if possible . If the problem persists, return the printer to your dealer f or repair. Printer makes e xcessiv[...]
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Page 55
– 51 – Left margin mov es to the right during pr inting. The paper is not loaded correctly , causing the pr int head to jam. Remov e all paper from the printer and reload it. T r y printing again. Some characters are printed incorrectly . Panel Loc k Mode is enabled. T ur n off the printer, and then turn it back on. P anel Lock Mode is enab led[...]
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Page 56
– 52 – ENGLISH Some characters are printed incorrectly . Inappropr iate settings are selected by y our application program. Choose different settings in your application. Printer behaves err atically . Printing suddenly stops. The interface cab le is connected incorrectly or damaged. Check to mak e sure that the printer interface cab le is conn[...]
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Page 57
– 52 – APPENDIX Appendix A: Specifications Printing System Serial Impact Dot-Matrix Printing Speed (Character per Sec.) Draft LQ (When using Normal mode) 10CPI 180 60 12CPI 216 72 15CPI 270 90 17.1CPI 154 103 20CPI 180 120 Print Direction Draft: Uni-directional/ bi-directional logic seeking (selectable) LQ: Uni-directional/ bi-directional logic[...]
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Page 58
– 53 – Paper Cut-sheet paper Width: 125 to 257 mm / 4.9 to 10.12 inches Length: 85 to 364 mm / 3.3 to 14.33 inches Paper Sizes: A6: 105 x 148 mm (Landscape) B6: 128.5 x 182 mm (Portrait, Landscape) A5: 148 x 210 mm (Portrait, Landscape) B5: 182 x 257 mm (Portrait, Landscape) A4: 210 x 297mm (Portrait) B4: 257 x 364mm (Portrait) Executive: 7.25 [...]
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Page 59
– 54 – APPENDIX These signals represent information for the 1st through 8th bit of parallel data, respectively. Each signal is HIGH when data is logical 1, and LOW when logical 0. Parallel Interface Connector Signals Pin Name Function 1 STROBE Goes low for ≥ 0.5 µ s when active. 2 DATA0 3 DATA1 4 DATA2 5 DATA3 6 DATA4 7 DATA5 8 DATA6 9 DATA7[...]
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Page 60
– 55 – Appendix B: Character Sets IBM Graphics Character Set #2 Code Page #437 (U.S.A.) Italic Character Set #2[...]
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Page 61
– 56 – APPENDIX IBM Graphics Character Set #1 Italic Character Set #1[...]
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Page 62
– 57 – Code Page #737 Code Page #772 Greek Lithuanian Code Page #774 Code Page #850 Lithuanian Multi-lingual Other characters are the same as those for Code Page #437.[...]
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Page 63
– 58 – APPENDIX Code Page #851 Code Page #852 Greek Latin-2 Code Page #858 Code Page #860 Multi-lingual with Euro Portuguese Other characters are the same as those for Code Page #437.[...]
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Page 64
– 59 – Code Page #861 Code Page #863 Icelandic Canadian French Code Page #865 Code Page #866 Nordic Russian Other characters are the same as those for Code Page #437.[...]
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Page 65
– 60 – APPENDIX Code Page #869 Code Page #928 Greek Greek Code Page #2001 Code Page #3001 Lithuanian-KBL Estonian-1 Other characters are the same as those for Code Page #437.[...]
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Page 66
– 61 – Code Page #1001 Arabic Code Page #3002 Code Page #3011 Estonian-2 Lavian-1 Other characters are the same as those for Code Page #437.[...]
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Page 67
– 62 – APPENDIX Code Page #3012 Code Page #3021 Lavian-2 Bulgarian Code Page #3031 Code Page #3041 Hebrew Maltese Other characters are the same as those for Code Page #437.[...]
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Page 68
– 63 – Code Page #3840 Code Page #3841 IIBM-Russian Gost Code Page #3843 Code Page #3844 Polish CS2 Other characters are the same as those for Code Page #437.[...]
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Page 69
– 64 – APPENDIX Code Page #3845 Code Page #3846 Hungarian Turkish Code Page #3847 Code Page #3848 Brazil-ABNT Brazil-ABICOMP Other characters are the same as those for Code Page #437.[...]
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Page 70
– 65 – International Character Set[...]
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Page 71
– 66 – ENGLISH Appendix C. Control Panel Operation Guide Print mode : Push : Hold ON-LINE P anel lock (Print mode) P anel Macro (Print mode & Panel Loc k) T ear off (Page) OFF-LINE Set / P ark / Eject Line Feed ON-LINE < Micro P aper Feed > Hex dump mode Self test (Long) Self test (Short) BANK SW ON / OFF Left Right Ne xt Rev erse fee[...]
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Page 72
STAR MICRONICS ASIA LTD. HEAD OFFICE Rm. 1901-6, 19/F ., Enterprise Square T wo, 3 Sheung Y uet Road, Kowloon Bay , Hong Kong TEL: +852-2796-2727 F AX: +852-2799-9344 E-mail: smh@starhkg.com.hk Web site: http://www .starhkg.com.hk/ EUROPEAN OFFICE C.P. 58, CH-6914 Carona, Ticino, Switzerland TEL: +41-91-630.62.08 FAX: +41-91-630.62.09 E-mail: Gaude[...]