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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Star Micronics SM-T400i-DB50, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Star Micronics SM-T400i-DB50 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Star Micronics SM-T400i-DB50. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Star Micronics SM-T400i-DB50 should contain:
- informations concerning technical data of Star Micronics SM-T400i-DB50
- name of the manufacturer and a year of construction of the Star Micronics SM-T400i-DB50 item
- rules of operation, control and maintenance of the Star Micronics SM-T400i-DB50 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Star Micronics SM-T400i-DB50 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Star Micronics SM-T400i-DB50, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Star Micronics service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Star Micronics SM-T400i-DB50.
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Mobile Printer SM-T400 I SERIES Hardware Manual[...]
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Page 2
<USA model> Feder al Communications C ommission Radio Frequency Interference Statemen t This device complies with P art 15 of the FCC Rules. Operation is subject to the follo wing two conditions: (1) This device may not cause harmful interference , and (2) this device must accept an y interference received , including interference that may ca[...]
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Page 3
T rademark acknowledgments SM-T400I : Star Micronics Co., Ltd. Notice • Allrightsreserved.Reproductionofanypartofthismanualinanyformwhatsoever ,withoutST AR’ s expresspermissionisforbidden. • Thecontentsofthismanualaresubjecttochangewithoutnotice. •[...]
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Page 4
Caution S ymbol This symbol is placed near the thermal head to indicat e that it may be hot. Never touch the thermal head immediately after the print er has been used. Let the thermal head cool for a f ew minutes before touching it. This symbol is placed near the thermal head to indicat e that it is easily damaged. Observe the precautions f or hand[...]
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Page 5
n U sing the P rinter P Some semiconducto rs can b e damaged b y static electr icity . B e sure to t urn o the prin ter when inserting or rem oving the ba ttery pack. P Do not dro p t he prin ter or hit it a gainst a ha rd ob j ect. P Do not open the prin ter cover while the print er is prin ting. P Before y ou open the prin ter cover , make sur[...]
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Page 6
n Oper a ting En vironmen t fo r the Printe r Befor e actually unpacking the printer , you should take a f ew minutes to think about wher e you plan to use it. Remember the follo wing points when doing this. P Do not use the prin ter in an en vironmen t in which it will be subject to stro ng shaking while it is prin ting. P Be c ar eful to ensure t[...]
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Page 7
T able of C onten ts 1. Pr oduc t O verview ...................................................................................... 1 1.1 Printer & Ac cessories............................................................................................................. 2 1.2 Ex ternal Appearanc e and Part Names ..................................[...]
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Page 8
- 1 - 1. Pr o duc t Over view This printer is perfect for mobile bank ing systems , retail, POS (point of sale) terminals and other forms of mobile computing . The characteristics of this printer are list ed below: • Compact size (150.9 ×136.6 × 63.3 mm) <Model without Card Reader> • Ex tremely light and mobile (735 g) • Upto24?[...]
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Page 9
- 2 - Shoulder Strap 1.1 Prin ter & A cc essories The printer is packaged with the following acc essor ies. If any of these accessories is broken or missing , please contact the dealer that you bought the pr oduc t. u The optional items f or this printer are listed below . Battery Pack Serial Communication Cable Printer paper sample Printer Bat[...]
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Page 10
- 3 - 1.2 External Appearanc e and P ar t Names Serial Connector Charge Connector Mechanism Black Mark Sensor Paper End Sensor Platen Gear Printer C over Platen * Remove the lms if you do not need them. Don ’t connect USB mini B cable here. Cov er Open Switch LC D Po wer Button Po wer Lamp Error Lamp * Pr otection Film < Model with Card Rea[...]
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Page 11
- 4 - 2. Setup 2.1 Battery Pack 2.1.1 I nserting into the Printer 1. Make sur e that the printer has been turned o befor e you insert or remove the batt er y pack. 2. Insert the batter y pack into the back of the print er as in the gure shown belo w, f ollowing the di - rection of the arrow . 3. T o remove the batt er y back, pull back the ho[...]
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Page 12
- 5 - 2.1.2 Charging the Battery Inser t the batter y pack into the printer t o charge it. Inser t the batter y charger cable int o the printer ’ s power inlet f or charging. Notes about the Batter y Pack u General Battery Characteristics • The battery is a consumable and its per formance ov er time will gradually decr ease. • While not in us[...]
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Page 13
- 6 - < F or U.S.A. and Canada > Lithium-Ionbatteriesarer ecyclable. Y oucanhelppreserveourenvironmentb yre - turning your used rechar geable batteries to the collection and recycling location nearest you . F or more information regar ding recycling of rechargeable batt eries, calltollfree1-800-822-88[...]
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Page 14
- 7 - 2.2 Bluetooth Settings 2.2.1 connection 1. Pr ess and hold POWER for appro x. 3 seconds, and printer is turned on. Then, it is r eady to pair with another Bluetooth device . 2. If necessar y , enter the following inf or mation into the t erminal that you are using . PIN: 1234 (default) Device name: Star Micronics (default) F or securit y purp[...]
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Page 15
- 8 - 2.2.2 Auto C onnection Function (only for iOS *1 ) When the Bluetooth connection with your iOS devic e (*2 is disconnected, it is r equired to establish a connection by tapping the printer you wan t to use on the Bluetooth setting screen. This Re - Connec - tion Specication is exactly based on the iOS specications, and this specicati[...]
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Page 16
- 9 - 2.3 Loading P aper Refer to chapter 4, “P aper ” (p. 19), t o select roll paper that conforms to the specica tions. 1. T urn on the printer . 2. Put y our nger on the switch for opening the co ver , and then open and raise the printer cov er . 3. Load the roll paper in the orientation sho wn in the gure below , and then pull the [...]
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Page 17
- 10 - CA UTION When the paper is jammed, be sure to open the printer co ver before removing the j ammed paper . Do not under any circumstances try to pull out the jammed paper forcefully while the printer cov er is close d. Doing so may damage par ts of the printer . Caution S ymbol is symbol is placed ne ar the t her mal hea d to ind icate th [...]
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Page 18
- 11 - 2.4 Memor y Switch Settings Change the Memor y switch by f ollowing operations . (Refer to page 13 “Memor y Switch Setting T able”). 1. Pr ess and hold POWER for appro x. 3 seconds, and printer is turned on. 2. T o put the printer into Memory Switch Setting mode, press and hold both the POWER & FEED buttons for 3 sec onds. After the [...]
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Page 19
- 12 - * Example: When you wan t to change the settings of the printer mode as shown belo w , <Before> Bluetooth/9600BPS/8DA T ABIT/NOP ARIT Y/1STOPBIT/DENSIT YL OW/ L OWQUALITY/MARKNOUSE/SENSORL OW/PWDN1minSleep <Af ter > Blueto[...]
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Page 20
- 13 - Memor y Switch Setting T able Print er Mode Setting Display 1 Communication P or t v 1) RS-232C U AR T Mode Bluetooth Bluetooth Mode Bluetooth(iOS) * Bluetooth(iAP) 2 Baud Rate 9600 bps 9600 BPS 19200 bps 19200 BPS 38400 bps 38400 BPS 57600 bps * 57600 BPS 115200 bps 115200 BPS 3 Data Bit 7 Data bit 7 DA T A BIT 8 Data bit * 8 DA T A BIT 4 P[...]
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Page 21
- 14 - v 1) Communica tion mode It is possible to change the communication mode setting between Bluetooth and serial. Please see below for details t o selec t the proper communication mode f or your application. Bluetooth (iOS): The display sho ws [Bluetooth(iAP)]. At the Bluet ooth (iOS) mode, the printer can c ommuni - cate with an iOS device o v[...]
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Page 22
- 15 - 2.5 Belt Clip 2.5.1 Attaching to the Prin ter F ollow the procedure belo w to attach the belt clip to the printer . 1. Make sure that you are attaching the belt clip in the right orientation, then scr ew the screw that comes with the belt clip into the desig nated screw hole t o attach the belt clip to the printer . 2. Use a coin to rmly [...]
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Page 23
- 16 - 3.1.1 Button 1) POWER Button : 1 P ressing and holding the POWER button for 3 seconds or mor e will turn the power on or o . 2 P ressing both the POWER and FEED buttons simultaneously will cause the ERROR lamp to ash 5 times and put the printer into Memory Switch Setting mode. The POWER button can now be used to change Print er MODE st[...]
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Page 24
- 17 - 3.2 Self T est Y oucanuseaselftesttochecktheprinter ’ ssettings. Before y ou star t the self test, make sure that roll paper has been pr operly loaded into the printer . 3.2.1 Self T est Procedur e 1) T urn on the power while holding down FEED . 2) The print er will pr int the current print er status, includin[...]
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Page 25
- 18 - 3.3 Instruc tion for A uto P ower Down(S leep) Mode The printer in the P ower Down(Sleep) Mode will rec over to the P rint Ready M ode when receiving commands or button operations . Howev er , print data received while shifting from the Sleep Mode to the print Ready Mode (for ap - pro x. 1 sec.) is discarded and cannot be print ed. Theref or[...]
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Page 26
- 19 - 4.1.2 Recommended Paper Manufacturer Product Name Mitsubishi Paper Mills Limited P220AG Oji Paper C o., Ltd. PD450 APPLETON Alpha 800-2.4 KANZAKI (Oji Paper USA ) P-350 4.1.3 Printing Range 4. P aper 4.1 Thermal P aper 4.1.1 Paper Specications P aper width : 111.5±0.5mm P aper thickness : 65±5 µm Outer diameter : Ø50 mm or less Inner [...]
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Page 27
- 20 - 4.2.2 Recommended Paper Manufacturer Product Name Black Mark RICOH 150PSMW Back reading 4.2.3 Printing Range 4.2 Thermal Label 4.2.1 Paper Specications P aper width : 112.5±0.5mm P aper thickness : 115±15 µm Outer diameter : Ø50 mm or less Inner diameter : Ø25 mm or more Recording side : Outside of roll 4.2.3 Memor y Switch Settings [...]
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Page 28
- 21 - 5. General Specications Item Specications Printing method Direct line thermal printing Characters per line Maximum 92 cpl Character size Alphanumericcharacters:9X24dots,12X24dots,and9X17dots Japanesecharacters:24X24dots Character types Alphanumeric characters, expanded graphic ch[...]
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Page 29
- 22 - n Dimensions External Dimensions : 150.9 mm ( W ) × 136.6 mm (D) × 63.3 mm (H) <Model without Card Reader> 150.9 mm ( W ) × 143.2 mm (D) × 63.3 mm (H) <Model with Card Reader> W eight : 735 g (Including Battery Pack) Body Color : Gra y and Black <Model without Card Reader> <Model with Card Reader> 150.9 63.3 63.3 [...]
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Page 30
Application of Council Directive(s) 1999/5/EC of 9 Mar. 1999 2011/65/EU of 8 Jun 2011 Standard(s) to which Conformity is Declared RADIO : EN 300 328 V1.7.1 EMC : EN 301 489-1 V1.9.2 EN 301 489-17 V2.1.1 EN 55022 : 2010 EN 55024 : 2010 SAFETY : EN60950-1: 2006 / +A12: 2011 EN 62479: 2010 ENVIRONMEN T : EN 50581: 2012 Manufacturer’s Name St[...]
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Page 31
URL : http://www .starmicro nics.com/sup port/ Rev . 1.1[...]