Star Tech Development TSP100 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Star Tech Development TSP100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Star Tech Development TSP100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Star Tech Development TSP100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Star Tech Development TSP100 should contain:
- informations concerning technical data of Star Tech Development TSP100
- name of the manufacturer and a year of construction of the Star Tech Development TSP100 item
- rules of operation, control and maintenance of the Star Tech Development TSP100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Star Tech Development TSP100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Star Tech Development TSP100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Star Tech Development service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Star Tech Development TSP100.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Star Tech Development TSP100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Har d ware Manual[...]

  • Page 2

    Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environ[...]

  • Page 3

    T ABLE OF CONTENTS 1. Unpacking and Installation ................................................................................................................... 1 1-1. Unpacking ................................................................................................................................... 1 2. Parts Identification and Nomenc[...]

  • Page 4

    – 1 – Printer Paper roll holder Holder plate Switch cover USB cable Power cord Rubber feet CD-ROM Installation sheet Roll paper Screws Ferrite core 1. Unpacking and Installation 1-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. 1-1-1. U Model Fig. 1-1 Unpacking If anything is missing,[...]

  • Page 5

    – 2 – 1-1-2. PU Model Paper roll holder Holder plate Printer Switch cover Screws Rubber feet Roll paper Connector cover A CD-ROM Installation sheet [Options] AC adapter STAR, Adapter PS60A-24A PoweredUSB cable (Y cable) PoweredUSB 24V to USB-B & HOSIDEN-M USB cable STAR, USB Cable 1.8M TSP1 PoweredUSB cable (straight type) PoweredUSB 24V to[...]

  • Page 6

    – 3 – 2. Parts Identification and Nomenclature 2-1. U Model Cover open lever Pull this lever in the direction of the arrow to open the printer cover. Control panel Features LED indicators to indicate printer status and switches to operate the printer. Power switch Used to turn on/off power to the printer. Power connector For connection of the p[...]

  • Page 7

    – 4 – 2-2. PU Model Cover open lever Pull this lever in the direction of the arrow to open the printer cover. Peripheral drive connector Connects to peripheral units such as cash drawers, etc. Do not connect this to a telephone. Printer cover Open this cover to load or replace paper. Control panel Features LED indicators to indicate printer sta[...]

  • Page 8

    – 5 – 2-3. Choosing a place for the printer Before actually unpacking the printer , you should take a few minutes to think about where you plan to use it. Remember the following points when doing this. ✓ Choose a firm, level surface where the printer will not be exposed to vibration. ✓ The power outlet you plan to connect to for power shoul[...]

  • Page 9

    – 6 – 3. Setup 3-1. Connecting the USB/Power edUSB Cable to the Printer 3-1-1. U Model Af fix the ferrite core onto the USB interface cable and pass the cable through the cable support as shown. Then, connect the USB interface cable to the printer . Note: The dialog shown below may appear on your PC screen if your PC is running W indows 98 or M[...]

  • Page 10

    – 7 – 3-1-2. PU Model CAUTION Make sur e that the printer is turned off befor e connecting the Power edUSB cable (Y cable) or Power edUSB cable (straight type). (1) According to the cable used, install the connector cover onto the printer to prevent improper cable connections. USB cable or PoweredUSB cable (Y cable) .......... Connector cover A[...]

  • Page 11

    – 8 – (2) Connect the interface cable to the printer as shown. When using the USB cable, secure the cable with the hook. USB cable PoweredUSB cable (Y cable) PoweredUSB cable (straight type) Note: The dialog shown below may appear on your PC screen if your PC is running W indows 98 or Me, and if you turn ON the power of the printer for the firs[...]

  • Page 12

    – 9 – 3-2. Connecting to a Peripheral Unit Y ou can connect a peripheral unit to the printer using a modular plug. The following describes how to install the ferrite core and make the actual connection. See “ Modular plug ” on page 30 PoweredUSB for details about the type of modular plug that is required. Note that this printer does not com[...]

  • Page 13

    – 10 – 3-3. Loading the Roll Paper Be sure to use roll paper that matches the printer ’ s specification. When using a paper roll with an 57.5 mm width, install the paper roll holder as described on the following page. Cover open lever Roll paper 1) Push the cover open lever , and open the printer cover . 2) While observing the direction of th[...]

  • Page 14

    – 11 – Note: When using a paper roll with an 57.5 mm width, install the paper roll holder in the groove in the printer . If a paper r oll with a 57.5 mm width has been used, a paper r oll with a 79.5 mm width cannot be used. (Changing from the smaller roll to a larger r oll will cause part of the print head to rub against the platen and deterio[...]

  • Page 15

    – 12 – W ARNING • Do not touch the cutter blade. - There is a cutter inside the paper outlet slot. Not only should you not put your hand in the paper outlet slot while printing is in pr ogr ess, never put your hand into the outlet even when printing is not in pr ogr ess. - The printer cover can be opened when r eplacing the paper . However , [...]

  • Page 16

    – 13 – 3-4. Connecting the USB/Power edUSB Cable to the PC 3-4-1. U Model Connect the USB interface cable to a USB port of your PC. Note: The dialog shown below may appear on your PC screen if your PC is running W indows 98 or Me, and if you turn ON the power of the printer for the first time while the PC and the printer are con- nected with th[...]

  • Page 17

    – 14 – Note: The dialog shown below may appear on your PC screen if your PC is running W indows 98 or Me, and if you turn ON the power of the printer for the first time while the PC and the printer are con- nected with the USB/PoweredUSB cable. In this case, refer to the software manual on the CD- ROM, in the following directory: Documents fold[...]

  • Page 18

    – 15 – 3-6. Connecting the Power Cord 3-6-1. U Model Note: Before connecting/disconnecting the power cord, make sure that power to the printer and all the devices connected to the printer is turned of f. Also make sure the power cable plug is disconnected from the AC outlet. (1) Check the label on the back or bottom of the printer to make sure [...]

  • Page 19

    – 16 – 3-6-2. PU Model Note: Before connecting/disconnecting the AC adapter , make sure that power to the printer and all the devices connected to the printer are turned of f. Also make sure the power cable plug is disconnected from the AC outlet. (1) Connect the AC adapter to the power cable. Note: Use only the standard AC adapter and power ca[...]

  • Page 20

    – 17 – Power switch 3-7. T urning Power On Make sure that the Power cord has been connected as described in 3-6. (1) T urn ON the power switch located on the front of the printer . The POWER lamp on the control panel will light up. CAUTION W e r ecommend that you unplug the printer from the power outlet whenever you do not plan to use it for lo[...]

  • Page 21

    – 18 – 4. Attaching the Accessories The following accessories do not necessarily have to be attached. Attach them if necessary . • Holding plate • Rubber feet • Switch cover 4-1. Attaching the Holder Plate (1) Attach the holding plate to the printer . Then tighten the two screws that were supplied to secure it in place. (2) Position the p[...]

  • Page 22

    – 19 – 4-2. Attaching the Rubber Feet (1) Attach the four rubber feet in the positions shown in the figure. Ensure that any soiling has been com- pletely wiped off before attaching the rub- ber feet. (2) Push the cover open lever , and open the printer cover . (3) Insert the roll paper as shown.[...]

  • Page 23

    – 20 – 4-3. Switch Cover Installation It is not necessary to install the switch cover . Only install it if it is necessary for you. By installing the switch cover , the following become possible. • Preventing the power switch from being operated by mistake. • Ensuring that other people can not easily operate the power switch. Install the sw[...]

  • Page 24

    – 21 – 5. Thermal Roll Paper Specification When consumable parts have run out, use those specified below . 5-1. Roll paper specification Thermal paper Thickness: 65~85 µ m (excluding Mitsubishi HiT ec F5041) W idth: 79.5±0.5 mm (57.5±0.5 mm when the paper roller holder is used) Outer roll diameter: ø83 mm or less T ake up paper roll width: [...]

  • Page 25

    – 22 – 5-2-2. PU Model Note: Access the following URL for the information of the recommended paper . http://www .star-m.jp/eng/dl/dl02.htm Manufacturer Mitsubishi Paper Mills Limited Mitsubishi HiTec Pa- per Flensburg GmbH Oji Paper Co., Ltd. Nippon Paper Industries Kanzaki Specialty Papers Inc. (KSP) Product name P220AG HP220AB-1 P220AGB PB670[...]

  • Page 26

    – 23 – 6. Control Panel and Other Functions 6-1. Contr ol Panel 1 POWER lamp (Green LED) 3 FEED button 2 ERROR lamp (Red LED) 1 POWER lamp (Green LED) Lights when the power is ON. 2 ERROR lamp (Red LED) Indicates various errors in combination with POWER lamp. 3 FEED button Press the FEED button to feed roll paper . 6-2. Err ors 1) Automatically[...]

  • Page 27

    – 24 – 2) Non-recoverable errors Error Description Head thermistor error Board thermistor error VM voltage error VCC voltage error EEPROM error USB error CPU error RAM error POWER Lamp Flashes at 0.5-second intervals Flashes at 2-second inter- vals Off Flashes at 1-second inter- vals Flashes at 0.25-second intervals Flashes at 5-second inter- v[...]

  • Page 28

    – 25 – 6-3. Self-Printing T est Printing T urn the power ON while holding the FEED button depressed. T est printing is performed. The version number and printer settings are printed. After the printer starts printing, release your hand from the FEED button. After self-printing is completed, the printer will start in the normal mode.[...]

  • Page 29

    – 26 – 7. Preventing and Clearing Paper Jams 7-1. Pr eventing Paper Jams The paper should not be touched during ejection and before it is cut. Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or line feed failure. 7-2. Removing Paper Jam If a paper jam occurs, clear it as described below . (1) Set the p[...]

  • Page 30

    – 27 – 7-3. Releasing a Locked Cutter (Auto Cutter Mode only) If the auto cutter locks up or fails to cut the paper , follow the steps below . W ARNING Since working on the cutter may be danger ous, be sur e to turn off the printer first. (1) Set the power switch to OFF to turn off the printer . (2) Remove the front cover to reveal the auto cut[...]

  • Page 31

    – 28 – (4) If the cutter is locked, insert a Philips screwdriver into the Philips screw hole on the side of the cutter , and turn it in the direction of the arrow shown on the right, in order to return the cutter to its normal position. (5) Open the printer cover , remove any jammed paper , and then reinstall the paper roll. (6) Install the fro[...]

  • Page 32

    – 29 – 8. Periodical Cleaning Printed characters may become partially unclear due to accumulated paper dust and dirt. T o prevent such a problem, paper dust collected in the paper holder and paper transport section and on the surface of the thermal head must be removed periodically . Such cleaning is recommended to be carried out once six month[...]

  • Page 33

    – 30 – E C R3 R4 R3 = 3.5k Ω R4 = 300 Ω B Modular plug Pin No. Signal Function I/O name direction 1 FG Frame ground — 2 DRD1 Drive signal 1 OUT 3 +24V Drive power OUT 4 +24V Drive power OUT 5 DRD2 Drive signal 2 OUT 6 DRSNS Sense signal IN 9. Peripheral Unit Drive Circuit Peripheral unit drive circuit connector only connects to peripheral[...]

  • Page 34

    – 31 – Notes: 1. Pin 1 must be shield drain wire connected to peripheral device frame ground. 2. It is not possible to drive two drives simultaneously . 3. The peripheral drive duty must satisfy the following: ON time / (ON time + OFF time) 0.2 4. Minimum resistance for coils L1 and L2 is 24 Ω . 5. Absolute maximum ratings for diodes D1 and D[...]

  • Page 35

    – 32 – 10. Specifications 10-1. General Specifications (1) Printing method Direct line thermal printing (2) Print speed Max. 1000 dots/sec. (125 mm/sec.) (3) Dot density 203 dpi: 8 dots/mm (0.125 mm/dot) (4) Printing width Max. 72 mm (5) Roll paper Refer to chapter 5 for details on the recommended roll paper . Paper width:79.5±0.5 mm (57.5±0.[...]

  • Page 36

    – 33 – 10-4. Electrical Characteristics 10-4-1. U Model (1) Input V oltage 100 to 240 V AC, 50/60 Hz (2) Current Consumption Operating: Approx. 40 W (at ASCII printing) Stand-by: Approx. 3 W 10-2. Auto Cutter Specifications (1) Cutting frequency Max. 20 cuts per minute (2) Thickness of paper 65~85 µ m 10-3. Interface (1) Specifications USB 2.0[...]

  • Page 37

    – 34 – (4) Power Connector Notes: • When using a printer power supply other than the optional AC adapter (PS60A-24A series), be sure that the following cautions are observed. • Use a power supply of DC 24 V ± 5% and more than 2.0 A (5.0 A Load 10 sec. Min.) with SEL V output and LPS or Class 2 output approved by IEC60950. • Be careful ab[...]

  • Page 38

    – 35 – 10-4-3. PU Model (Power edUSB cable) When using the PoweredUSB cable, DC 24 V must be supplied to the printer from the system. Use a power supply for the printer that meets the following requirements. Power Requirements (1) Output: DC 24V ± 5% (2) Current Consumption (DC 24 V at room temperature) Low-power consumption mode: Stand-by: Ap[...]

  • Page 39

    – 36 – (%RH) 34 ° C90% RH 40 ° C65% RH 45 ° C50% RH 90 80 60 40 20 10 01 0 2 0 Temperature ( ° C) Operating environment range Relative humidity Operating temperature and humidity range 30 40 50 10-5. Environmental Requir ements (1) Operating T emperature 5 ° C to 45 ° C Humidity 10% to 90% RH (without condensation) (2) T ransport/storage [...]

  • Page 40

    – 37 – 10-6. Reliability 1) Life Mechanical: 20 million lines Head: 100 million pulses, 100 km (±15% max. average head resistance fluctuation) For 2-color printing, 50 million pulses, 50 km (±15% max. average head resistance fluctuation) Auto cutter: 1 million cuttings (provided the paper thickness is between 65 and 85 µ m) <Conditions>[...]

  • Page 41

    – 38 – 1 1. DIP Switch Settings There are DIP switches located on the bottom of the PU model printers and various settings can be performed as shown in the following table. When changing the settings, use the following procedure. Note: For U model printers, the DIP switch settings do not need to be performed. (1) T urn the printer of f and disc[...]

  • Page 42

    2006.12.31 Printed in China, 80870492CD ELECTRONIC PRODUCTS DIVISION STAR MICRONICS CO., LTD. 536 Nanatsushiny a, Shimizu-ku, Shizuoka, 42 4-0066 J apan T el: 0543-47-0112, F ax: 0543-48-5013 Please access the follo wing URL http://www .star-m.jp/ eng/dl/dl02.htm for the latest re vision of the manual. OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS A[...]