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Sterling Pearl manual

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The rules should oblige the seller to give the purchaser an operating instrucion of Sterling Pearl, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sterling Pearl one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Sterling Pearl. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Sterling Pearl should contain:
- informations concerning technical data of Sterling Pearl
- name of the manufacturer and a year of construction of the Sterling Pearl item
- rules of operation, control and maintenance of the Sterling Pearl item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sterling Pearl alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sterling Pearl, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sterling service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sterling Pearl.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Sterling Pearl item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Owner s Manual Pearl 4 Wheel Scooter ENGLISH[...]

  • Page 2

    38 Iss 2[...]

  • Page 3

    39 Iss 2 Contents Introduction page 1 Guarantee page 2 How to use this manual page 3 General warni ngs page 4 - 8 EMC (EMI) warnings page 9 - 10 Features page 11 Safety warnings & user guidance page 12 - 17 Tiller control functions page 18 - 19 Operating your scooter page 20 - 22 Guidance for safe operation & use page 23 - 24 Batteries &[...]

  • Page 4

    1 Iss 2 Thank you for choosing a Sunrise Medical scooter . Before using your scooter please read this manual carefully . It will provide you with all the information you will require, however , if you have any queries about the use, maintenance or safety of your scooter please contact your local Sunrise Medical Service Agent. If you have any other [...]

  • Page 5

    2 Iss 2 Guarantee Please remember to fill in and post the guarantee registration card enclosed with this manual. Sunrise Medical Limited recommend that you do not undertake maintenance tasks other than those explained in this manual. Y our local authorised Sunrise Medical service agent is fully trained by Sunrise Medical to carry out detailed maint[...]

  • Page 6

    3 Iss 2 How to use this manual W e at Sunrise Medical want you to get the best out of your scooter . This Owner s Manual will familiarise you with the scooter and its features. It contains guidance on everyday usage and general care in addition to information on the high quality standards which we adhere to and det ails about the warranty . Y ou[...]

  • Page 7

    4 Iss 2 W ARNINGS DO NOT OPERA TE THE SCOOTER BEFORE READING AN D UNDERST ANDING THIS INSTRUCTION MANUAL. IF YOU ARE IN DOUBT ABOUT THE MEANING OF THESE INSTRUCTIONS, OR AN Y OF THE CAUTIONS A ND W ARNINGS, PLEASE CONSUL T YOUR HEAL THCARE PROFESSIONAL, DEALER OR RELEV ANT T ECHNICAL PERSONNEL. F AILURE T O FULL Y UNDERST AND THE SCOOTER OPERA TION[...]

  • Page 8

    5 Iss 2 GENERAL W ARNINGS PERSONAL & OPERA TIONAL GUIDELINES Drive profiles should only be adjusted by healthcare professionals and approved agents/dealers, who are totally conversant with the process. They must also fully understand the user s capabilities and the user s ability to operate the scooter safely . Incorrect settings may caus[...]

  • Page 9

    6 Iss 2 PERSONAL & OPERA TIONAL GUIDELINES DO NOT operate the mobility scooter without first checking that it is safe to do so. Always be aware of your surroundings. DO NOT attempt to use your mobility scooter without first checking that all wiring harnesses are connected and all detachable parts/assemblies are correctly aligned and firmly fixe[...]

  • Page 10

    7 Iss 2 PERSONAL & OPERA TIONAL GUIDELINES The rear body panel, (where fitted), is designed to cover the Drive Assembly , Main Controller , W iring Harness and Electrical Connectors. Only remove this panel for the following: 1 . T o connect/disconnect cable plugs. 2 . T o disassemble the scooter for transport. 3. T o remove/install batteries. 4[...]

  • Page 11

    8 Iss 2 PERSONAL & OPERA TIONAL GUIDELINES Check that all electrical connections are secure before using your scooter . DO NOT under any circumstances, disconnect, cut, extend or otherwise modify ANY of the wiring harnesses installed within or connected to your mobility scooter . DO NOT under any circumstances, disconnect, cut, extend or otherw[...]

  • Page 12

    9 Iss 2 CAUTION: I T I S VE R Y IMPORT ANT THA T YOU READ THIS INFORMA TION REGARDING THE POSSIBLE EFFECTS OF ELECTRO MAGNETIC CONT AM INA TION, (EMC) ON YOUR MOBILITY SCOOTER. SOMETIMES THIS EFFECT IS ALSO KNOWN AS ELECTRO MAGNETIC INTERFERENCE, (EMI). EMC, (EMI), FROM RADIO-W A VE SOURCES. Mobility scooters may be susceptible to EMC, which is int[...]

  • Page 13

    10 Iss 2 3. Long-range transmitters and transceivers, such as commercial broadcast transmitters, (radio and TV broadcast antenna towers) and amateur (HAM) radios. N o t e: Other types of hand-held devices such as cordless phones, laptop computers, AM/FM radios, TV sets, CD players, cassette players and small appliances, such as electric shavers and[...]

  • Page 14

    11 Iss 2 Features Photo 1 SEA TI NG P AGE 16 CONTROL POD P AGE 18-19 B A TTERY P A CK P AGE 25-29 TILLER ADJUSMENT P AGE 17 FREEWHEEL LEVER P AGE 20 TYRES P AGE 30 WIDTH ADJUST ABLE ARMRESTS P AGE 17 BASKET[...]

  • Page 15

    12 Iss 2 Safety warning and user guidance Getting on to your scooter 1 . Ensure that the on-off switch or key switch is turned to the off position. 2 . S tand at the side of the scooter , facing forwards. 3 . Pull the armrest upwards until vertical. 4 . Make sure that the seat is secure, with the backrest upright. 5 . S teady yourself with your rig[...]

  • Page 16

    13 Iss 2 Safety warning and user guidance General safety warnings Safety is important with any vehicle that is power driven. Below are some essential tips to safeguard your use. These are not conclusive and should be read in conjunction with the sections which explain how to adjust, operate and maintain your vehicle. Always ensure that your scooter[...]

  • Page 17

    14 Iss 2 Safety warning and user guidance Lifting heavy or bulky components Seat: 1 . Lift armrests upwards until vertical (Photo 2). 2 . S tand behind seat and fold the backrest down (Photo 3). 3 . Hold the seat rotation lever upwards. 4 . Carefully remove the seat, keeping your back straight and bending your knees. 5 . Place seat at desired locat[...]

  • Page 18

    15 Iss 2 Safety warning and user guidance Batteries Always check the batteries are suf ficiently charged before setting off. Always ensure that your batteries are in good condition and that no leakage has occurred. Beware, battery fluids are corrosive and care should be taken at all times to avoid contact with it. If it comes into contact with the [...]

  • Page 19

    16 Iss 2 Seat Height Adjustment The seat post is height-adjustable by firstly removing the battery . Fold down the armrests, backrest and lift the seat off. Remove the seat height adjustment pin. Move the seat post to the desired position and re- insert the seat height adjustment pin, (Photo 4). Replace seat and check that all parts are secure. Use[...]

  • Page 20

    17 Iss 2 Safety warning and user guidance Armrest Adjustment The width of the armrests can be adjusted by loosening the two thumbwheel knobs located under the seat base, moving the armrests to the desired position and re- tightening the thumbwheel knobs. Tiller Adjustment The scooter features an adjustable tiller which allows you to lock the tiller[...]

  • Page 21

    18 Iss 2 Tiller control functions Photo 5 T op Facia Panel Handle Bars Throttle Lever Control Hand Controls All of the drive controls for the scooter are to be found on the T iller Control Box (Photo 5). The Pre-set Speed Knob T urning this knob to the left, reduces your available maximum speed. T urning it to the right, increases the available max[...]

  • Page 22

    19 Iss 2 Tiller control functions Throttle Lever The throttle lever offers thumb-tip control of your scooter , (Photo 5). It controls the speed as well as forward and reverse motion. Pushing the right-hand side of the lever away from you with the right thumb, moves the scooter forwards. Pushing the left-hand side of the lever away from you with you[...]

  • Page 23

    20 Iss 2 Freewheel mechanism A freewheel device disengages the power drive to allow manual operation (Photo 6). The freewheel is selected by operating the lever which is located at the rear of the scooter . Once freewheel has been selected, the electronic drive control system is disabled to prevent driving. This is a safety feature to prevent you d[...]

  • Page 24

    21 Iss 2 Operating your Scooter Basic Driving 1 . Make sure you are properly seated on the scooter and that the S peed Control knob is turned fully to the left, towards the Min. position.. N ot e : Reverse movement of the scooter may not occur when Speed Control Dial is turned fully anti-clockwise and reversing up a slope. 2 . T urn the On-Off swit[...]

  • Page 25

    22 Iss 2 Operating your Scooter Braking T o bring the scooter to a standstill simply let go of the throttle control lever . Remember to keep your hands on the handlebars whilst the scooter is braking. T wo types of braking are used. (a ) Automatic regenerative braking, which slows the scooter to a stop. (b ) Automatic braking which will operate a c[...]

  • Page 26

    23 Iss 2 Crossing roads Y our scooter is not capable of mounting and dismounting kerbs and other obstacles. Always use pedestrian crossings or drop downs. Be aware that some drop downs may be entrances to driveways. Use caution if this is the case. Remember before crossing the road, drive forwards and position the scooter at 90° to the road. S top[...]

  • Page 27

    24 Iss 2 Guidance for safe operation and use Photo 7 Photo 8 Photo 7B Photo 7A Hill climbing Y our scooter is designed to travel up or down most reasonable slopes up to 9°, however both hill climbing capability and distance travelled between battery charges will be adversely affected by such things as: 1 . The weight of the user . 2 . T errain (e.[...]

  • Page 28

    25 Iss 2 Batteries and charging General information Batteries are the power source for almost all of the modern mobility products available today . The design of batteries used in mobility products is significantly different from the batteries used to start a car for example. Car batteries are designed to release a large amount of power over a shor[...]

  • Page 29

    26 Iss 2 Batteries and charging Battery pack care plan 1 . Only use the approved battery charger compatible with the vehicle to be charged. 2. Charge your batteries every night, regardless of the amount of use your mobility device has had during the day . 3 . Do not interrupt the charging cycle. 4 . If your mobility device is not required for use, [...]

  • Page 30

    27 Iss 2 Batteries and charging The range of your vehicle Most manufacturers of mobility products state the range of their vehicles either in the sales literature or within the Owners Manual. The range stated sometimes differs from manufacturer to manufacturer even though the battery size is the same. Sunrise Medical measure the range of their vehi[...]

  • Page 31

    28 Iss 2 Off Board Battery Charger Y our scooter is supplied with an off-board charging facility . Please note that only chargers with a capacity of minimum 1.5 Amp and maximum 3 Amp supplied by your local authorised Sunrise dealer should be used. Y our battery pack can be charged on or off the scooter . T o remove the battery pack please refer to,[...]

  • Page 32

    29 Iss 2 Batteries and charging Off Board Battery Charger The 3 Amp , off-board battery charger has a status indicator which tells you when your battery pack is fully charged, (Photo 1 1). There are three (3) possible indications: 1. OFF = No t connected / fault. 2. RED = Power On. 3. GREEN = Fully charged. 4. FLASHING GREEN = Charging Please note [...]

  • Page 33

    30 Iss 2 Routine maintenance The following table gives an indication as to when routine maintenance checks should be made. SIX MONTHL Y ANNUALL Y Storage When storing your scooter for long periods (in excess of one week), charge batteries for 12 hours and then lift off the battery pack to minimise battery discharge. Electronic fault s Do not attemp[...]

  • Page 34

    31 Iss 2 YEAR 1 2 3 4 Service dates Upholstery Seat Back Armrests Electrics Condition of loom Connections Lights (where fitted) T est run Forwards Reverse Emergency stop Left turn Right turn Up/down slope Over obstacle Parking brake (where fitted) List items repaired/adjusted YEAR 1 2 3 4 Service dates Controller On/off switch Output plug Operation[...]

  • Page 35

    32 Iss 2 Specifications P ARAMETER Pearl LENGTH 4 0 . 5 ( 103cm) REAR WIDTH 22" (56cm) MAX. USER WEIGHT 300lbs/ 21st (136kg) BA TTERY P AC K 21 A H MAX SAFE ANGLE 8 ° (at max user weight) TURN RADIUS 46 (1 17cm)" SEA T - BASE HEIGHT 12" - 17 (30cm - 43cm) MAX SPEED 4 mph (6 kph) WHEEL SIZE FRONT 7.5" (19cm) WHEEL SIZE [...]

  • Page 36

    33 Iss 2 T rouble Shooting Guide SYMPTO M Shortened range Battery pack not charging Battery charging current high Battery gauge shows empty after charging No drive Motor runs irregularly and/or noisily POSSIBLE CAUSE Batteries not charged for long enough Batteries weak and cannot hold charge Battery pack fault Charge fault Charger loom or plug dama[...]

  • Page 37

    34 Iss 2 Notes[...]

  • Page 38

    35 Iss 2 Notes[...]

  • Page 39

    40[...]

  • Page 40

    Sunrise Medical Limited Sunrise Business Park, High Street, Wollaston, West Midlands DY8 4PS England T el 01384 44 66 88 Fax 01384 44 66 99 eMail: sunmail@sunmed.co.uk www.sunrisemedical.com[...]