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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Stovax Medium Wood & Multi-fuel, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Stovax Medium Wood & Multi-fuel one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Stovax Medium Wood & Multi-fuel. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Stovax Medium Wood & Multi-fuel should contain:
- informations concerning technical data of Stovax Medium Wood & Multi-fuel
- name of the manufacturer and a year of construction of the Stovax Medium Wood & Multi-fuel item
- rules of operation, control and maintenance of the Stovax Medium Wood & Multi-fuel item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Stovax Medium Wood & Multi-fuel alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Stovax Medium Wood & Multi-fuel, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Stovax service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Stovax Medium Wood & Multi-fuel.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Stovax Medium Wood & Multi-fuel item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PM231 - Issue 2 (November 2008) Riva Plus Wood & Multi-fuel Free Standing Stove M ODELS : SMALL, MIDI, MEDIUM & LARGE WOOD & MULTI-FUEL Instructions for Use, Installation and Servicing For use in GB & IE (Great Britain and Republic of Ireland). IMPORTANT This appliance will become hot whilst in operation, it is therefore recommended[...]
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Page 2
COVERING THE FOLLOWING MODELS: SMALL, MIDI, MEDIUM & LARGE WOOD & MULTI-FUEL 2 APPLIANCE COMMISSIONING CHECKLIST 3 USER INSTRUCTIONS 4 General Points 4 Using the Appliance for the first time 5 Recommended Fuels 5 Lighting the Fire 6 Running the Appliance 6 Burning Tips 8 Optional Fan Kit 9 Optional Outside Air Kit 9 Ash Removal 9 Extended B[...]
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Page 3
3 APPLIANCE COMMISSIONING CHECKLIST To assist us in any guarantee claim please complete the following information:- Dealer appliance was purchased from Name: ................................................................................................................................................................. Address: .....................[...]
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Page 4
4 USER INSTRUCTIONS 1. GENERAL POINTS 1.1 Before use of this appliance please read these instructions fully. 1.2 All local regulations, including those referring to national and European Standards need to be complied with when installing the appliance. 1.3 Only use for domestic heating in accordance with these operating instructions. 1.4 You must b[...]
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Page 5
5 3. RECOMMENDED FUELS 3.1 Wood Logs: •Burn only seasoned timber with a moisture content of less than 20% Wood Length Appliance Wood Length Riva Plus Small 250mm Riva Plus Midi 300mm Riva Plus Medium 350mm Riva Plus Large 400mm •Dry newly cut wood for 12 to 18 months before?[...]
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Page 6
6 USER INSTRUCTIONS 3.4 For advice on suitable solid fuels:* •Contact your local approved coal merchant A number of factors can affect the performance of the appliance. See Section 16 for details. 4. LIGHTING THE FIRE 4.1 For best results: •Setaircontr ols ,SeeDia gra m5 PR8024 Slide to the far right [...]
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Page 7
7 USER INSTRUCTIONS 5.3 Experience establishes settings to suit personal preferences. PR8035 Opti Burn Position Position 1: Full Running Position 2: Opti-Burn Adjust left to reduce output •Lowest heat out put for burning wood (Opti Burn). This position helps keep the glass clean, Diagram 9 Shut Down Position P[...]
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Page 8
8 USER INSTRUCTIONS 6.3 Air inlets puffing smoke Combustion gases build up in the firebox and ignite as small explosions, causing smoke to puff out of the air inlets and other openings. This occurs if the air controls are shut soon after adding new fuel to a very hot fire. Stop by opening the air controls to increase combustion air and burning rate[...]
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Page 9
9 USER INSTRUCTIONS To reduce these problems: •Use good quality kindling wood to start the fire •Burn initially at a high temperature for a short period •Fit a rain cowl to the chimney Your installer should advise you on possible solutions. If the applia[...]
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Page 10
10 12.2 Do not use the appliance after a chimney fire until: a) I t has been inspected by a registered installer, confirming the appliance is safe to use* b) The chimney system inspected and swept by a chimney sweep, confirming the system is structurally sound and free from obstruction before re-use.** c) It is repaired as required before re-use. U[...]
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Page 11
11 18.4 Appliance is producing tar: This is identified by: •A very strong pungent smell shortly after the appliance is lit and heats up •Glass blackening •Thick, brown and sticky tar oozes from the pipe joints This is caused by burning damp wood and burning your [...]
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Page 12
12 2. PACKING LIST • Instructions • Guaranteecard • FlueCollar • Tools:Hex Keys • Gloves • BlankingPlate • DoorTool - Double Door Only • AshPan Tool - Multi-fuel • AccessoriesCatalogue • ThermicSeal • RiddlingTool - Multi-fuel TECHNICAL S[...]
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Page 13
13 SITE REQUIREMENTS RIVA DIMENSIONS Description Model A B C D E F (dia) G H I J K Riva Plus Small RVP-SMM/ RVP-SMW 723 637 551 474 420 105 338 128 438 128 378 Riva Plus Large RVP-LAM/ RVP-LAW 1013 848 687 700 640 166 463 150 549 153 499 Alldimensions in mm. (25.4 mm = 1”) PR8120 PR8119 Riva Small A A B B C C D D E E F F K K [...]
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Page 14
14 SITE REQUIREMENTS In the U.K: *BS 6461: Part 1, and the requirements of Building Regulations * *Thisshould be done by a NACS registered (UK only)/ INFOregistered (Eire only) chimney sweep, who will issue you with a certificate. † Building Regulations Document J Flue Plate: Where a hearth, f[...]
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Page 15
15 SITE REQUIREMENTS 2.1 The appliance must stand on a constructional hearth with the minimum dimensions as shown in the diagram below. 2.2 The building must have a suitable load-bearing capacity for the hearth and appliance. •Consult a structural engineer for advice before proceeding 2.3 When fitting into an existing [...]
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Page 16
16 SITE REQUIREMENTS 3. WALLS NEXT TO A HEARTH Position of Appliance & Hearth in relation to walls Requirement for the walls Distance of hearth from wall 'C' Distance of Appliance to wall Min thickness of Wall 'W' Min height of wall 'H' 0mm 0mm - 50mm 200mm Height of appliance + 300mm Or 1200mmfrom the hea[...]
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Page 17
17 PRE-INSTALLATION CHECKS 1. FLUE MODEL : Riva Plus Small RVP-SMM/RVP-SMW Riva Plus Large RVP-LAM/RVP-LAW Riva Traditional Small RVP-SMM/RVP-SMW Riva Traditional Large RVP-LAM/RVP-LAW Flue/Chimney Size Withoutflue liner Round (diameter) mm 150 150 inch 6 6 Without flue liner system Square (diameter) mm 135 135 inch 5 1 / 2 5 1 / 2 With[...]
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Page 18
18 PRE-INSTALLATION CHECKS 3.1 This appliance requires ventilation to supply combustion air. Any room containing the appliance must have a permanent air vent opening with a total free area of at least 550mm 2 per kW of appliance rated output above 5kW. 3.2 Increase air supply provisions where a room contains multiple appliances. 3.3 If vents open i[...]
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Page 19
19 LEGAL REQUIREMENTS Before installation of this product please read these instructions fully. It is very important to understand the requirements of the national Building Regulations* and standards**, along with any local regulations and working practices that may apply. Should any conflict occur between these instructions and these regulations t[...]
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Page 20
20 INSTALLATION INSTRUCTIONS PR8054 All models Flue pipe x 612 long Seal Collar with fire cement Self tapping screws 2.2 Connect a flue pipe 612mm long by inserting it into the flue spigot and seal using fire cement. Fit the cast iron finishing collar over the flue pipe and locate into recess in the top cover PR8052 Connection to chimney as detaile[...]
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Page 21
21 INSTALLATION INSTRUCTIONS 3.5 Typical Top Flue Pipe Installation 600mm minimum PR8053 135 Elbow with access cover 600mm minimum All models Connection to chimney as detailed in Building Regulations Flue pipe x 612 long 1000mm max unsupported 4. REMOVAL OF THE LOG GUARD 4.1 To remove the Log guard: •Lift Log Guard clear of [...]
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Page 22
22 INSTALLATION INSTRUCTIONS PR8057 Upper Baffle Lower Baffle 5.3 Remove the Lower Baffle (see diagram) by lifting the front edge to unhook it from the support bars • Pullthe baffle forward to disengage the rear edge from the location above air inlet holes • Rotatethe baffl[...]
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Page 23
23 INSTALLATION INSTRUCTIONS 7. FITTING AND REMOVAL OF THE MULTI-FUEL GRATE 7.1 The Multi-fuel grate can be removed for cleaning to maintain good working condition. To remove the grate: •Remove the log guard to enable access, See Section 4 •Remove the ashpan •Remove the Riddling B[...]
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Page 24
24 8. FITTING AND REMOVAL OF THE WOOD BURNING TRAY 8.1 The Wood Burning tray can be removed for cleaning to maintain good working condition. To remove the Wood tray: • Removethe Log guard, see Section 4 • Removethe bricks, see Section 5 • RemoveRight Hand Side first through?[...]
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Page 25
25 COMMISSIONING 1.1 To commission: • Replace the firebricks, baffle, and log retainer • Check the door alignment and catch operation, adjust if required, see Installation Section 6. Adjusting Door hinges • Check the soundness of door seals, castings and joints •C heck the operation of the air controls 1.2 Now carry [...]
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Page 26
26 MAINTENANCE and SERVICING For a complete list of spare parts and accessories contact your Stovax or call 01392 474011 1. ANNUAL SERVICE 1.1 At the end of the heating season strip, inspect and clean the appliance as detailed: •Allow appliance to cool •Remove all of the following internal parts; baff[...]
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Page 27
27 1.4 Using the appliance for the first time: • Burn at a low output for the first day of use This allows the seals, fixing glues and paint to fully cure. 1.5 During this time the appliance may give off some unpleasant odours: •Keep the room well ventilated to avoid a build-up of fumes. 1.6 Your Stov[...]
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Page 28
28 MAINTENANCE and SERVICING •Press the new Stovax rope into the locating groove, placing the joint in the middle of the lower edge of the door •Refit the door and close the door to apply pressure to the new rope •Leave the appliance closed for [...]
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Page 29
29 BASIC SPARE PARTS LIST RIVA PLUS SMALL RIVA PLUS LARGE Diagram No Part No. Description 1 RVPX-CE7213 Side bottom LH/RH 2 RVPX-CE7213 Side bottom LH/RH 3 RVPX-CE7206 Side Top LH/RH 4 RVPX-CE7206 Side Top LH/RH 5 RVPX-CE7397 Top Rear LH/RH 6 RVPX-CE7397 Top Rear LH/RH 7 RVPX-CE7396 Top Rear Middle 8 RVPX-CE7210 BottomRea[...]
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Page 30
SERVICE RECORDS 30 1ST SERVICE Date of Service:........................................................................... Next Service Due:....................................................................... Signed:........................................................................................ Dealer's Stamp/HETAS Registration Num[...]
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Page 31
31[...]
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Page 32
Stovax Ltd, Falcon Road, Sowton Industrial Estate, Exeter, Devon, England EX2 7LF Tel: (01392) 474011 Fax: (01392) 219932 E-mail: info@stovax.com www.stovax.com[...]