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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Strong Pools and Spas Madrid, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Strong Pools and Spas Madrid one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Strong Pools and Spas Madrid. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Strong Pools and Spas Madrid should contain:
- informations concerning technical data of Strong Pools and Spas Madrid
- name of the manufacturer and a year of construction of the Strong Pools and Spas Madrid item
- rules of operation, control and maintenance of the Strong Pools and Spas Madrid item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Strong Pools and Spas Madrid alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Strong Pools and Spas Madrid, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Strong Pools and Spas service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Strong Pools and Spas Madrid.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Strong Pools and Spas Madrid item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
3204 Point T ownship Drive (Rte 1 1) • P .O. Box 108 Northumberland, P A 17857 1-800-STRONG-9 1-800-787-6649 ™ 1/8/07 CAUTION: More than one GFCI used on the electrical circuit will render this spa inoperable. This spa must be on a dedicated circuit. OWNER’S MANUAL[...]
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Page 2
T able of Contents Introduction ................................................................................................................................. 1 Health Safety .................................................................................................................. ............ 2 Installation -Spa placement ..............[...]
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Page 3
Introduction 1 The Madrid Spa Please use this space to record the pertinent information about your new spa here: Date of Purchase: ________/________/_______ Color: _________________________________ Serial # Yo ur Strong Spas Spa Serial Number is located on the Control Pack box panel. Congratulations on your purc[...]
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Page 4
2 Spas are known for their helpful qualities such as hydrotherapy and arthritic relief. But spas are not only a toy , there are several health concerns which the owner must be aware of such as the following: W ARNING People with infectious diseases should not use a spa. The use of alcohol, drugs or medication before or during spa use may lead to un[...]
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Page 5
3 Spa Location: Improper installation may result in equipment damage and will void the warranty . Y our spa must be placed on a flat, level surface. The space you choose to install your spa is a very important decision, you should consider all of the listed suggestions. Check your local code office for understanding of building, fencing, gates, ele[...]
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Page 6
Electrical - General Instructions 4 220V Madrid Electrical Connections: Three W ire & Ground These wires go to the PC Board Control Circuit. TERMINAL BLOCK GRD L1 L2 N It is recommended that a licensed electrician install the power to your spa, in accordance with the National Electric Code or any local electrical codes in effect at the time of [...]
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Page 7
Control Panel Identification 5 Mode Mode key will change your spa - 3 different modes 1. Standard - Normal spa usage 2. Economy - Maintains temperature slightly lower than desired 3. Sleep - Keeps temperature approximately 20º below set temperature for inactive use Mode is changed by pushing warm of cool keys with mode key . Jet 1 Jet 1 controls p[...]
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Page 8
6 Startup Preparations - Make sure that if spa is equipped with gate valves, that valves are opened. (These gate valves are easily noticed in your access area by the distinct “T” shaped handle.) - When filling your spa remove the filter , and place hose into filter area.This will fill the plumb- ing first, and hopefully reduce the chance of air[...]
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Page 9
7 Changing Filter Cycles T roubleshooting No power to spa: 1. Check proper connection of to pack 2. Check fuse in pack. 3. Must have very good ground connection - If none call tech support T rips Breaker: 1. Make sure dedicated line: 2. Check breaker 3. First take note to how long runs before trips T rips instantly 1. Mis-wired - check electrical w[...]
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Page 10
8 T roubleshooting continued from previous page Problem: No message on display . Power has been cut off to spa. Solution: The control panel will be disabled until power returns. Spa settings will be preserved until next power up. Problem: T emperature unknown. Solution: After the pump has been running for 2 minutes, the temperature will be displaye[...]
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Page 11
9 Problem: A significant difference between temperature sensors has been detected. This could indicate a flow problem. Solution: Check water level in spa. Refill if necessary . If water level is okay , make sure the pumps have been primed. If problem persists, contact your dealer or service organiza- tion. Problem: Persistent low flow problems. (Di[...]
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Page 12
10 The maintenance and care of your spa is simple and easy to carry out, and if performed regularly as scheduled, problems will be minimal. It is important that the following proce- dures be read through and carried out on a regular basis for the best, long term, overall performance of your spa. The filtering cycle of your spa should be operated at[...]
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Page 13
11 CONCENTRA TED CHLORINA TING GRANULES - The minimum chlorine level in the spa should be at least 2PPM (parts per million). Chlorine level should be tested frequently and the chemical added to maintain a safe level of 2PPM. This type of chemical can be added in quantities of 0.5 ounce per 500 gallons of spa water . Check the chlorine level at leas[...]
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Page 14
12 For current update changes on warranties, consult our website at www .strongspas.com W ARRANTIES Spa Structure: 10 years Strong Spas warrants the original retail purchaser the structural integrity of the spa shell against water loss due to defects in material or workmanship for as long as the customer shall own the spa. (repair or replacement) S[...]
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Page 15
FOR YOUR RECORDS: For future use, it is advisable that you write down some information pertaining to the model of the spa you have purchased. If you are unsure of the model name, frame size, etc., contact your dealer immediately to acquire the information needed. When making a warranty claim or just purchasing replacement parts, it is necessary to [...]
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Page 16
RET AIN THIS BOOKLET FOR FUTURE REFERENCE: FOR ANY MISSING P ARTS, PROBLEMS OR QUESTIONS CALL: MONDA Y THROUGH FRIDA Y 8:30 AM - 5:00 PM E.S.T . (570) 275-2700 • GIVE YOUR NAME • TELEPHONE NUMBER (AREA CODE) • NAME OF SP A • NAME OF MODEL • QUANTITY AND TYPE OF P ARTS • REASON FOR REQUEST A. DAMAGED B. DEFECTIVE PLACE ST AMP HERE STRONG[...]