Sun Microsystems 220R manual

Sun Enterprise ™ 220R Server Owner ’s Guide Part No.: 806-1079-10 Revision A, October 1999 Sun Microsystems, Inc. 901 San Antonio Road Palo Alto, CA 94303-4900 USA 650 960-1300 Fax 650 969-9131 Send comments about this document to: docfeedback@sun.com[...]

Please Recycle Copyright 1999 Sun Microsystems, Inc., 901 San Antonio Road, Palo Alto, California 94303-4900 U.S.A. All rights reserved. This product or document is protected by copyright and distributed under licenses restricting its use, copying, distribution, and decompilation. No part of this product or document may be reproduced in any form by[...]

iii Regulatory Compliance Statements Y our Sun product is marked to indicate its compliance class: • Federal Communications Commission (FCC) — USA • Department of Communications (DOC) — Canada • V oluntary Contr ol Council for Interference (VCCI) — Japan • Bureau of Standar ds Metrology and Inspection (BSMI) — T aiwan Please read th[...]

iv Sun Enterpr ise 220R Server Owner’ s Guide • October 1999 BSMI Class A Notice The following statement is applicable to products shipped to T aiwan and marked as Class A on the product compliance label.[...]

v Declaration of Conformity Compliance ID: E220R Sun Enterprise 220R Server This product has been tested and complies with the following rules and requir ements. EMC USA—FCC Class A This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This d[...]

vi Sun Enterprise 220R Server Owner’s Guide • October 1999[...]

vii Safety Agency Compliance Statements Read this section before beginning any procedure. The following text provides safety precautions to follow when installing a Sun Microsystems Enterprise 220R system. Safety Precautions For your protection, observe the following safety precautions when setting up your equipment: ■ Follow all cautions and ins[...]

viii Sun Enterprise 220R Server Owner’s Guide • October 1999 Power Cord Connection The following caution applies only to devices with a Standby power switch: Lithium Battery Battery Pack System Unit Cover Laser Compliance Notice Sun products that use laser technology comply with Class 1 laser requirements. Caution – Sun products ar e designed[...]

Safety Agency Compliance Statements ix CD-ROM Einhaltung sicherheitsbehördlicher Vorschriften Auf dieser Seite werden Sicherheitsrichtlinien beschrieben, die bei der Installation von Sun-Produkten zu beachten sind. Sicherheitsvorkehrungen Treffen Sie zu Ihrem eigenen Schutz die folgenden Sicherheitsvorkehrungen, wenn Sie Ihr Gerät installieren: ?[...]

x Sun Enterprise 220R Server Owner’s Guide • October 1999 Anschluß des Netzkabels Die folgende Warnung gilt nur für Geräte mit Wartezustand-Netzschalter: Lithiumbatterie Batterien Gehäuseabdeckung Sie müssen die obere Abdeckung Ihres Sun-Systems entfernen, um interne Komponenten wie Karten, Speicherchips oder Massenspeicher hinzuzufügen. [...]

Safety Agency Compliance Statements xi CD-ROM Conformité aux normes de sécurité Ce texte traite des mesures de sécurité qu’il convient de prendre pour l’installation d’un produit Sun Microsystems. Mesures de sécurité Pour votre protection, veuillez prendre les précautions suivantes pendant l’installation du matériel : ■ Suivre to[...]

xii Sun Enterprise 220R Server Owner’s Guide • October 1999 Positionnement d’un produit Sun Conformité SELV Sécurité : les raccordements E/S sont conformes aux normes SELV. Connexion du cordon d’alimentation L'avertissement suivant s'applique uniquement aux systèmes équipés d'un interrupteur VEILLEUSE: Batterie au lithi[...]

Safety Agency Compliance Statements xiii Bloc-batterie Couvercle Pour ajouter des cartes, de la mémoire, ou des unités de stockage internes, vous devrez démonter le couvercle de l’unité système Sun. Ne pas oublier de remettre ce couvercle en place avant de mettre le système sous tension. Conformité aux certifications Laser Les produits Sun[...]

xiv Sun Enterprise 220R Server Owner’s Guide • October 1999 Según el tipo de interruptor de encendido que su equipo tenga, es posible que se utilice uno de los siguientes símbolos: Modificaciones en el equipo No realice modificaciones de tipo mecánico o eléctrico en el equipo. Sun Microsystems no se hace responsable del cumplimiento de las [...]

Safety Agency Compliance Statements xv Batería de litio Paquete de pilas Tapa de la unidad del sistema Debe quitar la tapa del sistema cuando sea necesario añadir tarjetas, memoria o dispositivos de almacenamiento internos. Asegúrese de cerrar la tapa superior antes de volver a encender el equipo. Aviso de cumplimiento con requisitos de láser L[...]

xvi Sun Enterprise 220R Server Owner’s Guide • October 1999 Sverige Danmark Suomi V ARNING – Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. ADV ARSEL! – Litiumbatteri — Eksplosionsfare ved fejlagti[...]

xvii Contents Regulatory Compliance Statements iii Declaration of Conformity v Safety Agency Compliance Statements vii Preface xxiii 1. System Overview 1 About the Sun Enterprise 220R Server 1 Locating Front Panel Featur es 4 Locating Back Panel Features 6 About the Status and Control Panel 7 Keyswitch Settings 8 System LED Indicators 9 2. System S[...]

xviii Sun Enterprise 220R Server Owner’s Guide • October 1999 How to Remove the System From the Rack 20 How to Place the System Into the Rack 23 About Communicating W ith the Server 28 How to Attach an Alphanumeric (ASCII) T erminal 29 How to Configur e a Local Graphics Console 31 How to Power On the System 34 How to Install the System Software[...]

Contents xix About Memory 66 Configuration Rules 66 About CPU Modules 67 Configuration Rules 67 About Peripheral Component Interconnect (PCI) Buses 68 Configuration Rules 69 About Disk Array Configurations and Concepts 70 Disk Concatenation 71 Disk Mirroring: RAID 1 71 Disk Striping: RAID 0 72 Disk Striping W ith Parity: RAID 5 72 Hot Spares 72 Hot[...]

xx Sun Enterprise 220R Server Owner’s Guide • October 1999 5. Replacing a Disk Drive 89 How to A void Electr ostatic Discharge 90 How to Remove a Disk Drive 92 How to Install a Disk Drive 95 How to Initiate a Reconfiguration Boot 98 6. Using Storage Devices 101 How to Insert a Compact Disc Into the Drive 102 How to Eject a Compact Disc W ith So[...]

Contents xxi About SunVTS Software 132 How to Check Whether SunVTS Software Is Installed 134 How to Use SunVTS Software 135 About Sun Enterprise SyMON Software 137 About T r oubleshooting Y our System 138 Error Indications 138 Software Commands 143 About Diagnosing Specific Pr oblems 147 Network Communications Failure 147 Power-On Failur e 149 V id[...]

xxii Sun Enterprise 220R Server Owner’s Guide • October 1999[...]

xxiii Pr eface The Sun Enterprise 220R Server Owner ’ s Guide answers your questions about setting up and running the Sun Enterprise™ 220R server . Features and options, setup and installation, troubleshooting, and network administration information for the Sun Enterprise 220R server are cover ed in this manual. W ith the exception of internal [...]

xxiv Sun Enterprise 220R Server Owner’s Guide • October 1999 How This Book Is Or ganized Chapter <$elemparanumonly<$elemtext describes the system’s features, including the front and back panel featur es, the system’s devices, and status indicators and controls. Chapter <$elemparanumonly<$elemtext describes how to attach the cabl[...]

Preface xxv Using UNIX Commands This document does not contain comprehensive information on basic UNIX ® commands and procedur es such as shutting down the system, booting the system, and configuring devices. See one or more of the following for this additional information: ■ Solaris Handbook for Sun Peripherals ■ AnswerBook™ and AnswerBook2[...]

xxvi Sun Enterprise 220R Server Owner’s Guide • October 1999 Shell Pr ompts Related Documentation The following documents contain topics that relate to the information in the Sun Enterprise 220R Server Owner ’s Guide. Shell Prompt C shell machine_name % C shell superuser machine_name # Bourne shell and Korn shell $ Bourne shell and Korn shell[...]

Preface xxvii Accessing Sun Documentation Online The docs.sun.com SM web site enables you to access Sun technical documentation on the W eb. Y ou can br owse the docs.sun.com archive or search for a specific book title or subject at: http://docs.sun.com Sun W elcomes Y our Comments W e are inter ested in improving our documentation and welcome your[...]

xxviii Sun Enterprise 220R Server Owner’s Guide • October 1999[...]

1 CHAPTER 1 System Overview This chapter introduces you to the Sun Enterprise 220R server and explains some of its features. The following information is covered in this chapter: ■ “About the Sun Enterprise 220R Server” on page 1 ■ “Locating Front Panel Featur es” on page 4 ■ “Locating Back Panel Features” on page 6 ■ “About t[...]

2 Sun Enterprise 220R Server Owner’s Guide • October 1999 System main memory is provided by up to 16 dual in-line memory modules (DIMMs), each of which is capable of storing 32, 64, or 128 Mbytes of data. T otal main memory is expandable up to 2 Gbytes. T o enhance memory I/O performance, the system transfers 64 bytes of data into or from memor[...]

Chapter 1 System Over view 3 The system console device can be a standard ASCII character terminal or a local windowing subsystem. The ASCII terminal connects to one of the system’s two serial ports, while a local windowing subsystem in a graphics console requir es installation of a PCI frame buffer card, monitor , keyboard, and mouse. UP A graphi[...]

4 Sun Enterprise 220R Server Owner’s Guide • October 1999 Locating Fr ont Panel Featur es The illustration below shows the system control featur es and status indicators that are accessible fr om the front panel with the system front doors closed. When the key in the front panel keyswitch is in the locked position, the front doors ar e also loc[...]

Chapter 1 System Over view 5 Opening the system’s front doors pr ovides access to the system’s configured hot- swappable internal disk drives or redundant power supplies. The illustration below shows the additional accessible features with system front doors open. Systems may be configur ed with one or two power supplies, and one or two disk dr[...]

6 Sun Enterprise 220R Server Owner’s Guide • October 1999 Locating Back Panel Featur es The illustration below shows the system features that are accessible fr om the back panel. A ground scr ew hole 0.157 inches in diameter and 0.236 inches deep (4 mm x 6 mm) is located in the lower-right corner of the back panel. Contact your Sun sales repr e[...]

Chapter 1 System Over view 7 About the Status and Contr ol Panel The status and control panel includes two LED indicators and a three-position security keyswitch. LED indicators P ow er button Lock ed position Standby position K eys witch P ow er- On/Off position[...]

8 Sun Enterprise 220R Server Owner’s Guide • October 1999 Keyswitch Settings The front panel keyswitch contr ols the power-on modes of the system. The following table describes the function of each switch setting. Keys witch Setting Icon Description Power-On/Of f This setting enables the system’s Power button to power on, or to power off, the[...]

Chapter 1 System Over view 9 System LED Indicators The two system LEDs consist of a system health indicator and a fault indicator . The system health indicator lights continuously green to show that the system is functioning normally . The fault indicator lights when a problem is detected in the system. Because it is important to know that a fault [...]

10 Sun Enterprise 220R Server Owner’s Guide • October 1999[...]

11 CHAPTER 2 System Setup This chapter , used with the Sun Enterprise 220R Server Setup and Rackmounting Guide describes how to rackmount a server and attach all cords and cables needed to get the Sun Enterprise 220R server up and running. Where software is involved, this chapter explains some of what you need to do, and then points you to the appr[...]

12 Sun Enterprise 220R Server Owner’s Guide • October 1999 About the Parts Shipped to Y ou Y our system is “configur ed-to-order ,” which means that most internal options that you order ar e pre-installed at the factory . However , if you or dered options that ar e not factory-installed, these will be shipped to you separately . Y ou will r[...]

Chapter 2 System Setup 13 How to Install the Sun Enterprise 220R Server Befor e Y ou Begin The Sun Enterprise 220R server is a general-purpose server , which you can use for many types of applications. Exactly how you set up your machine depends in some measure upon what you want it to do. This procedur e is intended to be as “generic” as possi[...]

14 Sun Enterprise 220R Server Owner’s Guide • October 1999 2. Install any optional drive shipped with your system. Many of the options order ed with your system may have been pre-installed at the factory . For information about how to install other options, see the Sun Enterprise 220R Server Service Manual or contact your qualified service prov[...]

Chapter 2 System Setup 15 Note – Each outlet must connect the system to a 15A circuit for North America and Japan, and to a 10A circuit for Eur ope. See your local electrical codes. Note – If your server includes a second power supply , connect the second AC power cord to the left inlet labeled (2). Y ou may connect the second power supply to t[...]

16 Sun Enterprise 220R Server Owner’s Guide • October 1999 6. Set up a console for your server . Y ou must either attach an ASCII terminal to serial port A, establish a tip connection over a serial line, or else install a graphics card and attach a monitor , mouse, and keyboard. For mor e information, see “About Communicating W ith the Server[...]

Chapter 2 System Setup 17 1 1. Load additional software from the server media kit. The server media kit (sold separately) includes several CD-ROM discs containing software to help you operate, conf igure, and administer your server . This software may include: ■ The Solaris™ 2.6 Hardwar e 5/98 or the Solaris™ 7 Hardware 8/99 operating environ[...]

18 Sun Enterprise 220R Server Owner’s Guide • October 1999 About Server Rackmounting The server may be mounted in any rack that meets the Electronic Industries Association (EIA) standard specification-310 (EIA 310). The system enclosur e measures 7.00 inches high, 17.25 inches wide, and 27.25 inches deep (17.8 cm x 43.8 cm x 69.2 cm) and requir[...]

Chapter 2 System Setup 19 Caution – A ground scr ew hole is located in the lower right corner of the chassis back panel. For more information about rackmounting peripherals, see the documentation accompanying the peripheral. First Second Third Ninth F ront view representation of nine servers in a 36 R U cabinet Holes 3, 4, or 5 Holes 3, 4 or 5 Ho[...]

20 Sun Enterprise 220R Server Owner’s Guide • October 1999 How to Remove the System Fr om the Rack W ith the exception of r emoving and replacing the main logic board, qualif ied service providers can perform all other service pr ocedures while the system is extended from the rack and still attached to the rack rails. If qualified service pr ov[...]

Chapter 2 System Setup 21 What to Do 1. Extend the server from the rack, and then position one person on each side of the system, facing the system glides. When you are both in position, verify that your helper understands what to do with the system after you release the server and r emove it. Also agree on a r oute to follow , and visually inspect[...]

22 Sun Enterprise 220R Server Owner’s Guide • October 1999 3. Prepare to remove the system. Each person should place one hand on the flat spring catch and the other hand beneath the chassis, palm up, ready to support the weight of the chassis. 4. Simultaneously press in on both f lat spring catches to release them, and then slide the system out[...]

Chapter 2 System Setup 23 How to Place the System Into the Rack This procedur e assumes that the slide assembly is already installed in the rack. For additional information on the slide assemblies and rack enclosers, see the setup guide and the owner ’s guide. Caution – The chassis is heavy , and two people are requir ed to place the system int[...]

24 Sun Enterprise 220R Server Owner’s Guide • October 1999 What to Do 1. Extend the cabinet’ s anti-tip legs. Caution – Unless the rack is bolted to the floor , you must extend the cabinet’s anti- tip legs and adjust their stabilizing feet to the floor . Level and secure the cabinet to provide a safe working envir onment. See “T ools Re[...]

Chapter 2 System Setup 25 5. Insert the system glides into the inner slides of the rack glides. V erify that the empty rack slides are completely inside their protective outer glides. Slide the crimped end of each system glide into the corresponding inner slide within the rack glide. 6. Slide the system smoothly into the rack slide assemblies until[...]

26 Sun Enterprise 220R Server Owner’s Guide • October 1999 7. Simultaneously press in on both f lat spring catches and slide the system completely into the rack. Each person presses one spring catch and helps slide the system completely into the rack enclosure.[...]

Chapter 2 System Setup 27 8. T ighten the four captive screws securing the system to the left and right vertical rails at the front of the rack. Use a Phillips #2 screwdriver to tighten the four captive screws, which ar e in recessed access holes in the f iller panels affixed to the system’s fr ont panel. 9. Reconnect every external cable previou[...]

28 Sun Enterprise 220R Server Owner’s Guide • October 1999 About Communicating W ith the Server T o install your server software or to diagnose problems, you need some way to enter system commands and view system output. There are thr ee ways to do this. 1. Attach an ASCII character terminal, also called an alphanumeric terminal, to serial port[...]

Chapter 2 System Setup 29 How to Attach an Alphanumeric (ASCII) T erminal Befor e Y ou Begin If your server is configur ed without a local graphics console, you need to attach an alphanumeric (ASCII) terminal (or establish a tip connection) to the server in order to install the system software and to run diagnostic tests. For background information[...]

30 Sun Enterprise 220R Server Owner’s Guide • October 1999 What to Do 1. Connect the terminal’ s data cable to serial port A on the server ’ s back panel. 2. Connect the terminal’ s power cable to an AC outlet. 3. Set the terminal to receive: ■ At 9600 baud ■ An 8-bit signal with no parity and 1 stop bit See the documentation accompan[...]

Chapter 2 System Setup 31 How to Conf igur e a Local Graphics Console Befor e Y ou Begin If your server is configured without a local graphics console, you need to install one in order to install the system and to run diagnostic tests. For backgr ound information, see “About Communicating W ith the Server” on page 28. Alternatively , you can at[...]

32 Sun Enterprise 220R Server Owner’s Guide • October 1999 2. Attach the monitor video cable to the graphic card’ s video port. T ighten the thumbscrews to secur e the connection. 3. Connect the monitor ’ s power cord to an appropriate AC power outlet.[...]

Chapter 2 System Setup 33 4. Connect the keyboard cable to the server ’ s keyboard/mouse port. 5. Connect the mouse cable to the appropriate receptacle on the keyboard. What Next Y ou can now issue system commands from the keyboar d and view system messages. Continue with your installation or diagnostic procedure as needed.[...]

34 Sun Enterprise 220R Server Owner’s Guide • October 1999 How to Power On the System Befor e Y ou Begin If a terminal or local console is not already connected to the system, you need to install one before continuing the startup procedur e. For information, see: ■ “About Communicating W ith the Server” on page 28 ■ “How to Configur e[...]

Chapter 2 System Setup 35 3. T urn the front panel keyswitch to the Power-On/Off position. See “About the Status and Control Panel” on page 7 for information about each keyswitch setting. 4. Press the front panel Power button once. See “Keyswitch Settings” on page 8 for information about each keyswitch setting. Note – The system may take [...]

36 Sun Enterprise 220R Server Owner’s Guide • October 1999 5. T urn the keyswitch to the Locked position. The Locked position prevents accidentally powering-off the system. See “Keyswitch Settings” on page 8 for information about each keyswitch setting. Lock ed position[...]

Chapter 2 System Setup 37 How to Install the System Softwar e Befor e Y ou Begin The operating environment software is or dered separately from your system hardwar e. If a terminal or local console is not already connected to the system, you need to install one before continuing the startup procedur e, see: ■ “About Communicating W ith the Serv[...]

38 Sun Enterprise 220R Server Owner’s Guide • October 1999 Solaris 2.6 Hardwar e 5/98 Installation Requirement Installing the Operating System From CD-ROM If you are installing Solaris 2.6 Hardwar e 5/98 software, you will use a two CD-ROM process. First you use the Operating Environment Installation CD included with your system, then you will [...]

Chapter 2 System Setup 39 Solaris 7 Software Installation Installing the Operating System From CD-ROM Follow the installation instructions accompanying the Solaris release CD-ROM in the Solaris media kit. Also in the media kit is the Solaris on Sun Hardware Platform Guide , which you should read for platform specif ic information about the system s[...]

40 Sun Enterprise 220R Server Owner’s Guide • October 1999 How to Select the Boot Device Befor e Y ou Begin Before you can select a boot device, you must complete the installation procedure; see: ■ “How to Install the Sun Enterprise 220R Server” on page 13 Specifically , you must perform the following tasks: ■ Set up a system console; s[...]

Chapter 2 System Setup 41 What to Do 1. At the ok prompt, type: where the device-specif ier is one of the following: ■ cdrom – Selects the CD-ROM drive ■ disk – Selects the hard disk ■ tape – Selects the SCSI tape drive ■ net – Selects the Ethernet interface on the main logic board ■ full path name – Selects the Ethernet interfa[...]

42 Sun Enterprise 220R Server Owner’s Guide • October 1999 What Next For more information about using the OpenBoot firmwar e, see the OpenBoot 3.x Command Reference Manual in the Solaris System Administrator AnswerBook collection for your specific Solaris r elease.[...]

Chapter 2 System Setup 43 How to Power Of f the System Caution – Before turning of f system power , halt the operating system as described below . Failure to halt the operating system pr operly can result in loss of disk drive data. What to Do 1. Notify users that the system will be powered down. 2. Back up the system f iles and data, if necessar[...]

44 Sun Enterprise 220R Server Owner’s Guide • October 1999[...]

45 CHAPTER 3 Administration and Network Setup This chapter focuses on the administrative information and tasks associated with configuring Ethernet interfaces and on booting from a PCI-based Ethernet device installed in the server . The following network information and associated tasks are covered in this chapter: ■ “About Network Interface Op[...]

46 Sun Enterprise 220R Server Owner’s Guide • October 1999 About Network Interface Options The system’s main logic board provides an auto-sensing, switchable 10BASE-T/100BASE-TX Ethernet interface conforming to the IEEE 802.3u Ethernet standard. The interface conf igures itself automatically for either 10-Mbps or 100-Mbps operation, depending[...]

Chapter 3 Administration and Network Setup 47 How to Conf igur e the Standar d Ethernet Interface Befor e Y ou Begin Y ou must perform the following tasks: ■ Complete the prer equisite steps in “How to Install the Sun Enterprise 220R Server” on page 13 ■ Determine which of the two Ethernet ports you want to use; see “About Network Interfa[...]

48 Sun Enterprise 220R Server Owner’s Guide • October 1999 Note – If you have installed a PCI card as a second Ethernet interface, the operating system asks you to select a primary network interface and then prompts you for its host name and IP address. Y ou must configure the second interface separately , after the operating system is instal[...]

Chapter 3 Administration and Network Setup 49 How to Add an Ethernet Interface Befor e Y ou Begin Follow this procedur e to install a PCI card for an additional Ethernet interface. Y ou must perform the following tasks: ■ Install the system; see “How to Install the Sun Enterprise 220R Server” on page 13 Note – The following procedure must b[...]

50 Sun Enterprise 220R Server Owner’s Guide • October 1999 3. Boot the operating system and log on to the system as superuser . T ype the following command at the system prompt and the superuser password: 4. Create an appropriate /etc/hostname f ile for the new interface. The name of the file you cr eate should be of the form /etc/hostname. typ[...]

Chapter 3 Administration and Network Setup 51 6. Create an entry in the /etc/hosts f ile for each active Ethernet interface. An entry consists of the IP address and the host name for each interface. The following example shows the entries in the /etc/hosts file for the interfaces identified in the /etc/hostname file cr eated in Step 4 and Step 5. 7[...]

52 Sun Enterprise 220R Server Owner’s Guide • October 1999 How to Attach a T wisted-Pair Ethernet (TPE) Cable Befor e Y ou Begin If you are attaching a twisted-pair Ethernet (TPE) cable to the system’s standard Ethernet interface, you must perform the following task: ■ Complete prer equisite steps in “How to Install the Sun Enterprise 220[...]

Chapter 3 Administration and Network Setup 53 3. Plug in the other end of the cable to the TPE outlet in the wall or the f loor . Y ou should hear the connector tab snap into place. See your network administrator if you need more information about how to connect to your network. Note – Y ou can use only one of the main logic board Ethernet ports.[...]

54 Sun Enterprise 220R Server Owner’s Guide • October 1999 How to Attach an MII Ethernet T ransceiver The Media Independent Interface (MII) lets you connect the system to a variety of external Ethernet transceivers, providing compatibility with differ ent Ethernet wiring types. Y ou can order an MII-to-AUI transceiver from Sun Micr osystems as [...]

Chapter 3 Administration and Network Setup 55 3. Attach the network AUI cable to the AUI connector on the MII-to-AUI transceiver . 4. Lock the AUI connector . As viewed from the top, slide the latch to the right to lock the AUI cable to the MII-to-AUI transceiver . Use a flat-blade screwdriver , if necessary .[...]

56 Sun Enterprise 220R Server Owner’s Guide • October 1999 5. Connect the other end of the cable to the appropriate network device. There ar e a variety of connector and cabling options available for the AUI connection. See your network administrator if you need more information about how to connect to your network. Note – Y ou can use only o[...]

Chapter 3 Administration and Network Setup 57 How to Boot the System Using the Standar d Ethernet Interface Befor e Y ou Begin Before you can boot the system over a network interface, you must complete the installation procedure; see: ■ “How to Install the Sun Enterprise 220R Server” on page 13 Specifically , you must perform the following ta[...]

58 Sun Enterprise 220R Server Owner’s Guide • October 1999 b. T o install the operating system onto the server ’ s internal system disk, type: Both commands boot the system, and the system console displays the system prompt. What Next If you want to use the main logic board Ethernet interface as the default boot device, you must change the va[...]

Chapter 3 Administration and Network Setup 59 How to Boot the System Using a PCI-Based Ethernet Interface Befor e Y ou Begin Before you can boot the system over a network interface, you must complete the installation procedure; see: ■ “How to Install the Sun Enterprise 220R Server” on page 13 Specifically , you must perform the following task[...]

60 Sun Enterprise 220R Server Owner’s Guide • October 1999 2. Change the default net device. At the ok prompt, type: where hme_path is the full path name of the hme device—in this example, /pci@1f,4000/pci@5/SUNW,hme@0,1 . 3. Load and boot the operating system over the network interface. Enter either of the following commands: a. T o load the[...]

61 CHAPTER 4 Har dwar e Conf iguration This chapter describes the hardwar e configuration of the system. T opics covered in this chapter include: ■ “About Reliability , A vailability , and Serviceability Features” on page 62 ■ “About Memory” on page 66 ■ “About CPU Modules” on page 67 ■ “About Peripheral Component Interconnect[...]

62 Sun Enterprise 220R Server Owner’s Guide • October 1999 About Reliability , A vailability , and Serviceability Featur es Reliability , availability , and serviceability are three aspects of a system’s design contributing to continuous operation and minimizing system downtime for service. Reliability refers to a system’s ability to operat[...]

Chapter 4 Hardware Configuration 63 Status LEDs The system provides easily accessible light-emitting diode (LED) indicators on the system front panel, internal disk bays, and power supplies to provide a visual indication of system and component status. These status LEDs eliminate guesswork and simplify problem diagnosis for enhanced serviceability [...]

64 Sun Enterprise 220R Server Owner’s Guide • October 1999 Power Supply Redundancy The system can accommodate one or two power supplies. All system configurations can operate with only one power supply installed. A second supply can be used to provide r edundancy , allowing the system to continue operating should one of the power supplies fail.[...]

Chapter 4 Hardware Configuration 65 At the application level, you have access to SunVTS diagnostics. Like OBDiag, SunVTS provides a compr ehensive test of the system, including its external interfaces. SunVTS also allows you to run tests remotely over a network connection. Y ou can only use SunVTS if the operating system is running. For more inform[...]

66 Sun Enterprise 220R Server Owner’s Guide • October 1999 About Memory The system’s main logic board pr ovides 16 slots for high-capacity dual inline memory modules (DIMMs). The system supports Sun standard 200-pin, 5-volt, 60-nanosecond memory modules. Modules of 32-, 64-, or 128-Mbyte capacities can be installed in the system. T otal main [...]

Chapter 4 Hardware Configuration 67 About CPU Modules The UltraSP ARC II CPU module is a high-performance, highly-integrated superscalar processor implementing the SP ARC-V9 64-bit reduced instruction set computer (RISC) architecture. The UltraSP ARC II processor supports both 2-D and 3-D graphics, as well as image processing, video compression and[...]

68 Sun Enterprise 220R Server Owner’s Guide • October 1999 About Peripheral Component Inter connect (PCI) Buses All system communication with storage peripherals and network interface devices is mediated by a Ultra Port Architectur e-to-Peripheral Component Inter-connect (UP A-to-PCI) bridge chip, located on the system’s main logic board. Thi[...]

Chapter 4 Hardware Configuration 69 The table below shows the mapping of the PCI slots to the two PCI buses, and the type of PCI cards supported in each slot. For the board addr esses of the PCI slots on the main logic board, see the Sun Enterprise 220R Server Service Manual . Conf iguration Rules The following rules apply for your system: ■ All [...]

70 Sun Enterprise 220R Server Owner’s Guide • October 1999 About Disk Array Conf igurations and Concepts The Solstice DiskSuite software is designed for use with the Sun Enterprise 220R server ’s internal and external disk drives. The software supports a variety of configurations called disk arrays , which improve storage performance, capacit[...]

Chapter 4 Hardware Configuration 71 Disk Concatenation Disk concatenation is a method for increasing logical volume size beyond the capacity of one disk drive by creating one large metadevice fr om two or more smaller drives. This lets you create arbitrarily large partitions. Using this method, the concatenated disks are f illed with data sequentia[...]

72 Sun Enterprise 220R Server Owner’s Guide • October 1999 Disk Striping: RAID 0 Disk striping (sometimes called RAID 0) is a technique for increasing system throughput by using several disk drives in parallel. Whereas in non-striped disks the operating system writes a single block to a single disk, in a striped arrangement each block is divide[...]

Chapter 4 Hardware Configuration 73 Hot Plug The system’s disk bays are designed to permit disk drive removal and insertion while the system is powered on. Hot-plug technology significantly incr eases the system’s serviceability and availability , by providing the ability to: ■ Add hardwar e dynamically to enable the system to handle an incre[...]

74 Sun Enterprise 220R Server Owner’s Guide • October 1999 About Internal Disk Drives The Sun Enterprise 220R server supports up to two internal, hot-pluggable UltraSCSI disk drives. Drives are 3.5-inches wide and 1-inch high (8.89-cm x 2.54-cm). The drives are supported by the 40-Mbyte per second UltraSCSI interface on the system’s main logi[...]

Chapter 4 Hardware Configuration 75 The hot-plug procedur e involves software commands for pr eparing the system prior to removing a disk drive and for r econfiguring the operating environment after installing the replacement drive. The exact hot-plug pr ocedure depends on which version of the Solaris operating environment you are using. For the co[...]

76 Sun Enterprise 220R Server Owner’s Guide • October 1999 About Power Supplies A power distribution board delivers DC power for all internal system components. The system’s power supplies plug in to connectors on this board, and when both supplies are installed, they share equally in satisfying the power demands of the system. Power supplies[...]

Chapter 4 Hardware Configuration 77 Removing and replacing a power supply can only be performed by a qualif ied service provider . For information about removing and installing power supplies, see the Sun Enterprise 220R Server Service Manual. Power supplies in a redundant configuration featur e a hot-swap capability . This means that you can remov[...]

78 Sun Enterprise 220R Server Owner’s Guide • October 1999 About the Standar d Ethernet Port The system’s main logic board provides an auto-sensing, switchable 10BASE-T/ 100BASE-TX Ethernet interface conforming to the IEEE 802.3u Ethernet standard. The interface configur es itself automatically for either 10-Mbps or 100-Mbps operation, depend[...]

Chapter 4 Hardware Configuration 79 About the Serial Ports The system provides two serial communication ports thr ough a pair of DB-25 connectors located on the back panel. Both ports are capable of synchronous and asynchronous communication. In synchronous mode, each port operates at any rate fr om 50 Kbaud to 256 Kbaud when the clock is generated[...]

80 Sun Enterprise 220R Server Owner’s Guide • October 1999 About the Parallel Port The system provides one IEEE 1284-compatible, bidir ectional parallel port for connecting the system to a local printer or other compatible parallel device. Connectivity is provided by a standard 25-pin DB-25 connector on the back panel of the system. The paralle[...]

Chapter 4 Hardware Configuration 81 About the Main Logic Boar d Jumpers The jumpers on the main logic board have the following functions: ■ T o configur e the serial ports for either EIA-423 or EIA-232D operation. For information about the EIA-423/232D jumper settings, and about configuring them, see “About Serial Port Jumpers” on page 82. ?[...]

82 Sun Enterprise 220R Server Owner’s Guide • October 1999 About Serial Port Jumpers The serial port jumpers on the main logic board (J2604 and J2605) permit the configuration of the system’s two serial ports for either EIA-423 or EIA-232D signal levels. EIA-423 levels are the default standar d for North American users. EIA-232D levels are r [...]

Chapter 4 Hardware Configuration 83 About Flash PROM Jumpers The system uses flash PROMs to permit the repr ogramming and use of specific boot code blocks that are held in non-volatile system memory , and to permit remote repr ogramming of that code by an authorized system administrator over a local area network. T wo jumpers on the main logic boar[...]

84 Sun Enterprise 220R Server Owner’s Guide • October 1999 About the External SCSI Port External SCSI devices are supported via a 68-pin SCSI connector located on the system’s back panel. This bus is UltraSCSI-capable (40 Mbytes per second) and can support additional external, single-ended, wide or narrow SCSI devices. The external SCSI bus i[...]

Chapter 4 Hardware Configuration 85 If you exceed these bus length restrictions, UltraSCSI devices may operate at less than 40 Mbytes per second. Under such conditions, an UltraSCSI device may experience errors that eventually cause it to reset and operate at 20 Mbytes per second. For fast/wide performance on the external SCSI bus, the maximum SCSI[...]

86 Sun Enterprise 220R Server Owner’s Guide • October 1999 The following figur es provide a summary of the cabling guidelines. Multi-initiator Support The SCSI implementation of the system includes multi-initiator support: any external host adapter on the bus can drive T ermpower . This means that if the system should lose power , the devices o[...]

Chapter 4 Hardware Configuration 87 Y ou must include the Sun Enterprise 220R server internal bus length of 2.952 feet (0.9 meter) in your bus length calculations. For fast/wide performance on the external SCSI bus, the maximum Sun-supported SCSI bus length for daisy-chained SCSI devices is 6 meters (19.7 feet), including the Sun Enterprise 220R in[...]

88 Sun Enterprise 220R Server Owner’s Guide • October 1999[...]

89 CHAPTER 5 Replacing a Disk Drive This chapter tells you what you need to know , and need to do, to install, remove, or replace the internal disk drives. W ith the exception of internal disk drives in the Sun Enterprise 220R server , all other component or part installation or replacement must be performed by a qualified service provider . The fo[...]

90 Sun Enterprise 220R Server Owner’s Guide • October 1999 How to A void Electr ostatic Dischar ge Use the following procedur e to prevent static damage whenever you ar e accessing the system internal drives. Befor e Y ou Begin Complete this task: ■ “How to Power Off the System” on page 43 Y ou must have the following items: ■ Antistati[...]

Chapter 5 Replacing a Disk Dr ive 91 2. Use an antistatic mat or similar surface. When performing any option installation or service procedure, place static-sensitive parts, such as disk drives, on an antistatic surface. The following items can be used as an antistatic surface: ■ The bag used to wrap a Sun replacement part ■ The shipping contai[...]

92 Sun Enterprise 220R Server Owner’s Guide • October 1999 How to Remove a Disk Drive The system’s disk hot-plug feature lets you remove a disk drive without shutting down the operating system or turning off the system power . For more information, see: ■ “About Disk Array Configurations and Concepts” on page 70 ■ “About Internal Di[...]

Chapter 5 Replacing a Disk Dr ive 93 5. Using your thumb and foref inger , pinch the disk drive latch sideways to release the drive handle. Pull the handle away from the drive until you feel the drive connector disengage from the backplane connector . 6. Holding the disk drive by the handle, slide it out of the drive bay . Note – When you reinsta[...]

94 Sun Enterprise 220R Server Owner’s Guide • October 1999 What Next T o replace the disk drive, complete this task: ■ “How to Install a Disk Drive” on page 95[...]

Chapter 5 Replacing a Disk Dr ive 95 How to Install a Disk Drive The system’s disk hot-plug feature lets you install a disk drive without shutting down the operating system or turning off the system power . For more information, see: ■ “About Disk Array Configurations and Concepts” on page 70 ■ “About Internal Disk Drives” on page 74 [...]

96 Sun Enterprise 220R Server Owner’s Guide • October 1999 5. Align the disk drive to its drive bay . Orient the drive so that the drive handle’s hinge faces the outside of the drive bay . Note – If you are r eplacing a drive that you removed previously , be sure to install the drive in the same drive bay as the one you removed. 6. Holding [...]

Chapter 5 Replacing a Disk Dr ive 97 10. Repeat the procedure for the other drive (if necessary). If you have finished r emoving and installing disk drives, remove the antistatic strap. 1 1. Close and then lock the system front doors. T urn the keyswitch to the Locked position. This locks the system front doors preventing access to the power supply[...]

98 Sun Enterprise 220R Server Owner’s Guide • October 1999 How to Initiate a Reconf iguration Boot Befor e Y ou Begin After you have installed the operating system, and after you have installed any new part that plugs in to the main logic board or any internal or external storage device, you must perform a reconf iguration boot so that your sys[...]

Chapter 5 Replacing a Disk Dr ive 99 Note – The system may take anywhere fr om 30 seconds to two minutes before the system banner appears. This time depends on the level of POST diagnostics being performed. 5. When the ok prompt is displayed, type the following command: This command rebuilds the device trees for the system, incorporating any newl[...]

100 Sun Enterprise 220R Server Owner’s Guide • October 1999[...]

101 CHAPTER 6 Using Storage Devices Y our system accommodates one internally mounted CD-ROM (standard) or tape drive (optional). This chapter contains basic information about how to use the CD-ROM and tape devices. The tasks covered in this chapter include: ■ “How to Insert a Compact Disc Into the Drive” on page 102 ■ “How to Eject a Comp[...]

102 Sun Enterprise 220R Server Owner’s Guide • October 1999 How to Insert a Compact Disc Into the Drive What to Do 1. Push the Eject button on the CD-ROM drive to release the drive tray . 2. Place a CD into the drive tray , label side up. A compact disc is a single-sided storage medium. Place it into the tray with the label side up, as shown. 3[...]

Chapter 6 Using Storage Devices 103 What Next Y ou can eject a compact disc from the drive by using one of thr ee methods: ■ W ith softwar e commands; see “How to Eject a Compact Disc W ith Software Commands” on page 104 ■ Manually; see “How to Eject a Compact Disc Manually” on page 106 ■ Using an emergency pr ocedure; see “How to E[...]

104 Sun Enterprise 220R Server Owner’s Guide • October 1999 How to Eject a Compact Disc W ith Softwar e Commands Befor e Y ou Begin If the server is set up without a local console, you need to set up a console on it in order to issue softwar e commands; see: ■ “About Communicating W ith the Server” on page 28 What to Do 1. Kill processes [...]

Chapter 6 Using Storage Devices 105 What Next Y ou can also eject a compact disc by using one of these methods: ■ Manually; see “How to Eject a Compact Disc Manually” on page 106 ■ Using an emergency pr ocedure; see “How to Eject a Compact Disc in an Emergency” on page 108[...]

106 Sun Enterprise 220R Server Owner’s Guide • October 1999 How to Eject a Compact Disc Manually What to Do 1. Kill processes accessing the CD-ROM drive, if necessary . The front panel Eject button will not eject a disc while the disc is in use. T o kill any processes accessing the CD-ROM drive, become superuser and type the following: Note –[...]

Chapter 6 Using Storage Devices 107 What Next Y ou can also eject a compact disc by using one of these methods: ■ W ith softwar e commands; see “How to Eject a Compact Disc W ith Software Commands” on page 104 ■ Using an emergency pr ocedure; see “How to Eject a Compact Disc in an Emergency” on page 108[...]

108 Sun Enterprise 220R Server Owner’s Guide • October 1999 How to Eject a Compact Disc in an Emer gency Befor e Y ou Begin Use the emergency ejection procedur e only in emergency situations , for instance, if you unmounted the disc and the Eject button does not function. What to Do Caution – If this procedur e is used while a disc is mounted[...]

Chapter 6 Using Storage Devices 109 What Next Y ou can also eject a compact disc by using one of these methods: ■ W ith softwar e commands; see “How to Eject a Compact Disc W ith Software Commands” on page 104 ■ Manually; see “How to Eject a Compact Disc Manually” on page 106[...]

110 Sun Enterprise 220R Server Owner’s Guide • October 1999 About the T ape Drive and T ape Cartridges There ar e a number of different tape drives of fered by Sun Microsystems for your system. Each tape drive is shipped with a specification sheet that contains the following information: ■ T ype of cartridges that can be used with the drive ?[...]

Chapter 6 Using Storage Devices 111 How to Insert a T ape Cartridge What to Do 1. V erify that the tape cartridge write-protect switch is set correctly . If the lock window is open, the tape is write-protected. 2. Insert the cartridge into the drive, label side up. 3. Push gently on the cartridge until it is pulled into the drive. Write-protect swi[...]

112 Sun Enterprise 220R Server Owner’s Guide • October 1999 What Next T o remove a tape cartridge fr om the drive, see: ■ “How to Remove a T ape Cartridge” on page 1 13.[...]

Chapter 6 Using Storage Devices 113 How to Remove a T ape Cartridge Befor e Y ou Begin Note – The information in this section applies to a DDS-3 tape drive. If you have a differ ent type of tape drive installed, see the specifications shipped with the drive for information. What to Do 1. Check that there is no drive activity . The green activity [...]

114 Sun Enterprise 220R Server Owner’s Guide • October 1999 How to Contr ol the T ape Drive What to Do For information about software commands needed to read and write data with your tape drive, refer to the Solaris Handbook for Sun Peripherals or the Solaris User ’ s Guide .[...]

Chapter 6 Using Storage Devices 115 How to Clean the T ape Drive Befor e Y ou Begin Observe these rules about when to clean a tape drive: 1. Clean the drive after the first four hours of use with a new tape. 2. After that, clean the tape drive after every 25 hours of use to maintain reliable operation. 3. Clean the drive twice as often if you use i[...]

116 Sun Enterprise 220R Server Owner’s Guide • October 1999 How to Clean a Compact Disc Befor e Y ou Begin Eject the compact disc and remove it fr om the tray; see “How to Eject a Compact Disc W ith Softwar e Commands” on page 104. Note – If the drive cannot read a disc, you may have a dusty or dirty disc. What to Do 1. Clean the disc wit[...]

117 CHAPTER 7 Diagnostics and T r oubleshooting This chapter describes the diagnostic tools available for the system and provides an introduction to using these tools. The chapter also pr ovides some information about error indications and softwar e commands to help you determine and report to your qualified service pr ovider , what component of th[...]

118 Sun Enterprise 220R Server Owner’s Guide • October 1999 About Diagnostic T ools The system provides both f irmware-based and softwar e-based diagnostic tools to help you identify and isolate hardwar e problems. These tools ar e: ■ Power-on self-test (POST) diagnostics ■ OpenBoot Diagnostics (OBDiag) ■ SunVTS software ■ Sun Enterpris[...]

Chapter 7 Diagnostics and T roubleshooting 119 ■ The following chart provides an overview of when to use the various diagnostic tools to diagnose hardware pr oblems. System boots ? Run SunVTS Run POST yes no POST failure ? yes no Replace par t Run OBDiag OBDiag failure ? yes no Software or disk problem yes no Run SyMON LED lit F ault ?[...]

120 Sun Enterprise 220R Server Owner’s Guide • October 1999 About Power -On Self-T est (POST) Diagnostics The POST diagnostic code resides in flash PROM on the main logic boar d. It runs whenever the system is turned on or when a system reset is issued. POST tests the following system components: ■ CPU modules ■ Memory modules ■ NVRAM ■[...]

Chapter 7 Diagnostics and T roubleshooting 121 How to Use POST Diagnostics When you turn on the system power , POST diagnostics run automatically if any of the following conditions apply: ■ The OpenBoot PROM (OBP) variable diag-switch? is set to true when you power on the system. ■ Y ou hold down the keyboard’s Stop and D ( Shift-d ) keys as [...]

122 Sun Enterprise 220R Server Owner’s Guide • October 1999 T o set up a tip connection: 1. Connect serial port A of the system being tested to serial port B of another Sun system using a serial null modem cable (connect cable pins 2-3, 3-2, 7-20, and 20-7). 2. At the other Sun system, update the /etc/remote f ile by changing to the /etc direct[...]

Chapter 7 Diagnostics and T roubleshooting 123 5. When POST is completed, disconnect the tip window as follows: a. Open a shell window . b. T ype ps -a to view the active tip line and process ID (PID) number . c. T ype the following to kill the tip hardwire process. V erifying the Baud Rate T o verify the baud rate between the Sun Enterprise 220R s[...]

124 Sun Enterprise 220R Server Owner’s Guide • October 1999 T o set the diag-switch? to true and power cycle the system unit: 1. When the ok prompt is displayed, type the following command: 2. At the Sun T ype-5 keyboard, power cycle the system by simultaneously pressing the Shift key and the Power-on key . After a few seconds, press the Power-[...]

Chapter 7 Diagnostics and T roubleshooting 125 If a Sun T ype-5 keyboard is attached to the system, POST status and err or indications are also displayed via the four LEDs on the keyboar d. When POST starts, all four keyboard LEDs blink on and of f simultaneously . After that, the Caps Lock LED blinks slowly to indicate POST is running. If an error[...]

126 Sun Enterprise 220R Server Owner’s Guide • October 1999 About OpenBoot Diagnostics (OBDiag) OpenBoot Diagnostics (OBDiag) software resides in f lash PROM on the main logic board. OBDiag can isolate err ors in the following system components: ■ Main logic board ■ Diskette drive (if applicable) ■ CD-ROM drive ■ T ape drive ■ Disk dr[...]

Chapter 7 Diagnostics and T roubleshooting 127 OBDiag Menu The OBDiag menu is created dynamically whenever you invoke OBDiag in interactive mode. Therefore, the menu entries may vary fr om system to system, depending on the system configuration. OBDiag also determines whether any optional devices are installed in the system. If the device has an on[...]

128 Sun Enterprise 220R Server Owner’s Guide • October 1999 OBDiag Conf iguration V ariable Settings The following table provides information about OpenBoot PROM configuration variables that affect the operation of OBDiag. Use the printenvs command to show current values and the setenv command to set or change a value. V ariable Setting Descrip[...]

Chapter 7 Diagnostics and T roubleshooting 129 How to Use OpenBoot Diagnostics (OBDiag) When you turn on the system power , OBDiag runs automatically if any of the following conditions apply: ■ The OpenBoot PROM (OBP) variable diag-switch? is set to true . ■ Y ou hold down the keyboard’s Stop and D ( Shift-d ) keys as you power on the system,[...]

130 Sun Enterprise 220R Server Owner’s Guide • October 1999 4. At the ok prompt, type : The OBDiag menu is displayed. 5. At the ok prompt, type: The OBDiag T est menu is displayed. 6. When the OBDiag menu appears, type the appropriate test number at the Enter prompt. Note – For more information about OBDiag tests, see “About OpenBoot Diagno[...]

Chapter 7 Diagnostics and T roubleshooting 131 How to Set the Diagnostic Level for POST and OBDiag Befor e Y ou Begin Three dif ferent levels of diagnostic testing are available for power-on self-test (POST) and OpenBoot Diagnostics (OBDiag): max (maximum level), min (minimum level), and off (no testing). The system runs the appropriate level of di[...]

132 Sun Enterprise 220R Server Owner’s Guide • October 1999 About SunVTS Softwar e SunVTS, the Sun V alidation and T est Suite, is an online diagnostics tool and system exerciser for verifying the conf iguration and functionality of hardware controllers, devices, and platforms. Y ou can run SunVTS using any of these interfaces: a command-line i[...]

Chapter 7 Diagnostics and T roubleshooting 133 For Mor e Information The following documents provide information about SunVTS software. They ar e available on Solaris on Sun Hardware AnswerBook . This AnswerBook documentation is provided on the Sun Updates CD for the Solaris release you are r unning. ■ SunVTS User ’ s Guide This document descri[...]

134 Sun Enterprise 220R Server Owner’s Guide • October 1999 How to Check Whether SunVTS Softwar e Is Installed Befor e Y ou Begin SunVTS software is an optional package that may or may not have been loaded when your system software was installed. T o check whether SunVTS software is installed, you must access your system either from a console w[...]

Chapter 7 Diagnostics and T roubleshooting 135 How to Use SunVTS Softwar e Befor e Y ou Begin If your system passes the firmwar e-based diagnostics and boots the operating system, yet does not function correctly , you can use SunVTS, the Sun V alidation and T est Suite, to run additional tests. These tests verify the configuration and functionality[...]

136 Sun Enterprise 220R Server Owner’s Guide • October 1999 4. T o start the SunVTS software, type: Substitute the name of the workstation you are using for local_hostname . Note that /opt/SUNWvts/bin is the default /bin directory for SunVTS software. If you’ve installed SunVTS software in a differ ent directory , use the appropriate path ins[...]

Chapter 7 Diagnostics and T roubleshooting 137 About Sun Enterprise SyMON Softwar e Sun Enterprise SyMON software is a GUI-based or ASCII-based diagnostic tool designed to monitor system hardware status and UNIX operating system performance. It offers simple, yet powerful monitoring capabilities that allow you to: ■ Diagnose and address potential[...]

138 Sun Enterprise 220R Server Owner’s Guide • October 1999 About T r oubleshooting Y our System The system provides the following features to help you identify and isolate hardwar e problems: ■ Error indications ■ Software commands ■ Diagnostic tools This section describes the error indications and software commands pr ovided to help you[...]

Chapter 7 Diagnostics and T roubleshooting 139 Keyboard LEDs Four LEDs on the Sun T ype-5 keyboard ar e used to indicate the progress and r esults of POST diagnostics. These LEDs are on the Caps Lock, Compose, Scroll Lock, and Num Lock keys, as shown below . T o indicate the beginning of POST diagnostics, the four LEDs briefly light all at once. Th[...]

140 Sun Enterprise 220R Server Owner’s Guide • October 1999 The following table provides error code definitions. Note – The Caps Lock LED blinks on and off to indicate that the POST diagnostics are running; all other keys ar e off. When the LED lights steadily , it indicates an error . Caps Lock Compose Scr oll Lock Num Lock Failing FR U On O[...]

Chapter 7 Diagnostics and T roubleshooting 141 Power Supply LEDs Power supply LEDs are visible fr om the front of the system with the doors open. The following figur e shows the LEDs on the power supply in bay 0. The following table provides a description of each LED. LED Name Icon Description DC Status This green LED is lit to indicate that all DC[...]

142 Sun Enterprise 220R Server Owner’s Guide • October 1999 Disk LEDs The disk LEDs are visible fr om the front of the system when the left door is open, as shown in the following figur e. When a disk LED lights steadily and is green, it indicates that the slot is populated and that the drive is receiving power . When an LED is green and blinki[...]

Chapter 7 Diagnostics and T roubleshooting 143 Softwar e Commands The system software pr ovides Solaris operating environment commands, and OpenBoot PROM (OBP) commands that you can use to diagnose problems. For more information about Solaris commands, see the appropriate man pages. For additional information about OBP commands, see the OpenBoot 3.[...]

144 Sun Enterprise 220R Server Owner’s Guide • October 1999 prtdiag output : ok /usr/platform/sun4u/sbin/prtdiag -v System Configuration: Sun Microsystems sun4u Sun Enterprise 220R (UltraSPARC-II 450MHz) System clock frequency: 112 MHz Memory size: 128 Megabytes ========================= CPUs ======================== Run Ecache CPU CPU Brd CPU [...]

Chapter 7 Diagnostics and T roubleshooting 145 OBP show-devs Command If you are working fr om the OBP prompt ( ok ), you can use the OBP show-devs command to list the devices in the system configuration. OBP printenv Command Use the OBP printenv command to display the OpenBoot PROM configuration variables stored in the system NVRAM. The display inc[...]

146 Sun Enterprise 220R Server Owner’s Guide • October 1999 probe-scsi output: probe-scsi-all output: ok probe-scsi This command may hang the system if a Stop-A or halt command has been executed. Please type reset-all to reset the system before executing this command. Do you wish to continue? (y/n) n ok reset-all ok probe-scsi Primary UltraSCSI[...]

Chapter 7 Diagnostics and T roubleshooting 147 About Diagnosing Specif ic Pr oblems Network Communications Failur e Symptom The system is unable to communicate over the network. Action Y our system conforms to the Ethernet 10BASE-T/100BASE-TX standard, which states that the Ethernet 10BASE-T link integrity test function should always be enabled on [...]

148 Sun Enterprise 220R Server Owner’s Guide • October 1999 Note – Some hub designs permanently enable (or disable) the link integrity test through a har dware jumper . In this case, refer to the hub installation or user manual for details of how the test is implemented. Determining the Device Name of the Ethernet Interface T o enable or disa[...]

Chapter 7 Diagnostics and T roubleshooting 149 Power -On Failure Symptom The system attempts to power on but does not boot or initialize the terminal or monitor . Action 1. Run POST diagnostics. See “How to Use POST Diagnostics” on page 121. 2. Observe POST results. The front panel general fault LED should blink slowly to indicate that POST is [...]

150 Sun Enterprise 220R Server Owner’s Guide • October 1999 Action 1. Check that the power cord is connected to the monitor and to the wall outlet. 2. V erify with a volt-ohmmeter that the wall outlet is supplying AC power . 3. V erify that the video cable connection is secure between the monitor and the video output port. Use a volt-ohmmeter t[...]

Chapter 7 Diagnostics and T roubleshooting 151 2. If the SCSI device responds correctly to probe-scsi-all , a message similar to the “probe-scsi-all output:” on page 146 is printed out. If the device responds and a message is displayed, the system SCSI controller has successfully probed the device. This indicates that the main logic board is op[...]

152 Sun Enterprise 220R Server Owner’s Guide • October 1999 Power Supply Failur e If there is a pr oblem with a power supply , the system fault indicator lights on the front panel. If you have mor e than one power supply , then you can use the LEDs located on the power supplies themselves to identify the faulty supply . The power supply LEDs wi[...]

Chapter 7 Diagnostics and T roubleshooting 153 After you have identified the defective DIMM, for more information see the Sun Enterprise 220R Server Service Manual; to replace any defective part(s) contact your qualified service pr ovider . System Side U0702 U0701 U0703 U0704 U0802 U0801 U0803 U0804 U0902 U0901 U0903 U0904 U1002 U1001 U1003 U1004 B[...]

154 Sun Enterprise 220R Server Owner’s Guide • October 1999[...]

155 APPENDIX A Connector Signal Descriptions This appendix describes the Sun Enterprise 220 system main logic board connector signals and pin assignments that are accessible from the back panel. The following topics covered in this appendix: ■ “Reference for the Keyboard/Mouse Connector” on page 156 ■ “Reference for the Serial Port A and [...]

156 Sun Enterprise 220R Server Owner’s Guide • October 1999 Refer ence for the Keyboar d/Mouse Connector Keyboar d/Mouse Connector Diagram The keyboard/mouse connector (J2701) is a DIN-8 type connector located on the main logic board back panel. Keyboar d/Mouse Connector Signals Pin Signal Name Signal Description 1 Gnd Ground 2 Gnd Ground 3 +5 [...]

Appendix A Connector Signal Descr iptions 157 Refer ence for the Serial Port A and B Connectors The serial port A and B connectors (J2902 and J2903, respectively) are DB-25 type connectors located on the main logic board back panel. Both serial ports conform to RS-423/RS-232 specifications. Serial Port A and B Connector Diagram Serial Port Signals [...]

158 Sun Enterprise 220R Server Owner’s Guide • October 1999 5 CTS Clear to Send Used by the DCE to indicate if it is ready to receive data fr om the DTE. When CTS, DSR, R TS and DTR are ON, the DCE is r eady to transmit data received fr om the DTE across the communications channel. When only CTS is ON, the DCE is ready to accept dialing or cont[...]

Appendix A Connector Signal Descr iptions 159 23 Not connected None. 24 TXC T erminal Clock Generated by the DTE to provide timing information to the DCE. Used only in synchronous mode and only when the driver requests a locally generated clock. Otherwise, TXC echoes the modem- generated clock. The falling edge of the clock corresponds to the cente[...]

160 Sun Enterprise 220R Server Owner’s Guide • October 1999 Refer ence for the T wisted-Pair Ethernet (TPE) Connector The twisted-pair Ethernet (TPE) connector is a RJ-45 type connector located on the main logic board back panel. Caution – Connect only TPE cables into the TPE connector . TPE Connector Diagram TPE Connector Signals Pin Number [...]

Appendix A Connector Signal Descr iptions 161 Refer ence for the UltraSCSI Connector The Ultra small computer system interface (UltraSCSI) connector is located on the main logic board back panel. UltraSCSI Connector Diagram UltraSCSI Connector Signals Pin Signal Name Description 1 Gnd Ground 2 Gnd Ground 3 Gnd Ground 4 Gnd Ground 5 Gnd Ground 6 Gnd[...]

162 Sun Enterprise 220R Server Owner’s Guide • October 1999 12 Gnd Ground 13 Gnd Ground 14 Gnd Ground 15 Gnd Ground 16 Gnd Ground 17 T ermpower T ermpower 18 T ermpower T ermpower 19 Not used Undefined 20 Gnd Ground 21 Gnd Ground 22 Gnd Ground 23 Gnd Ground 24 Gnd Ground 25 Gnd Ground 26 Gnd Ground 27 Gnd Ground 28 Gnd Ground 29 Gnd Ground 30 G[...]

Appendix A Connector Signal Descr iptions 163 36 Dat<13>_ Data 13 37 Dat<14>_ Data 14 38 Dat<15>_ Data 15 39 Par1 l_ Parity 1 40 Dat<0>_ Data 0 41 Dat<1>_ Data 1 42 Dat<2>_ Data 2 43 Dat<3>_ Data 3 44 Dat<4>_ Data 4 45 Dat<5>_ Data 5 46 Dat<6>_ Data 6 47 Dat<7>_ Data 7 48 Par0 l_ Par[...]

164 Sun Enterprise 220R Server Owner’s Guide • October 1999 60 Msg_ Message 61 Sel_ Select 62 Cd_ Command 63 Req_ Request 64 IO_ In/Out 65 Dat<8>_ Data 8 66 Dat<9>_ Data 9 67 Dat<10>_ Data 10 68 Dat<1 1>_ Data 1 1 Pin Signal Name Description[...]

Appendix A Connector Signal Descr iptions 165 Refer ence for the Parallel Port Connector The parallel port connector is a DB-25 type connector located on the main logic board back panel. Parallel Port Connector Diagram Parallel Port Signals Pin Mnemonic Signal Name Description 1 Data_Strobe_L Data Strobe Low Set low during forward channel transfers[...]

166 Sun Enterprise 220R Server Owner’s Guide • October 1999 1 1 BUSY Busy Driven high to indicate the peripheral device is not ready to receive data during forwar d channel transfer . Used to send Data3 and Data7 during reverse channel transfer . 12 PERROR Parity Error Driven high by peripheral device to indicate an error in the paper path duri[...]

Appendix A Connector Signal Descr iptions 167 20 Signal ground Signal ground 21 Signal ground Signal ground 22 Signal ground Signal ground 23 Signal ground Signal ground 24 Signal ground Signal ground 25 Signal ground Signal ground Pin Mnemonic Signal Name Description[...]

168 Sun Enterprise 220R Server Owner’s Guide • October 1999 Refer ence for the Media Independent Interface (MII) Connector The Media Independent Interface (MII) connector is located on the main logic board back panel. MII Connector Diagram MII Connector Signals Pin Signal Name Description 1 Pwr Power 2 Mdio Management data I/O 3 Mdc Management [...]

Appendix A Connector Signal Descr iptions 169 12 Tx_clk T ransmit clock 13 Tx_en T ransmit data enable 14 Txd0 T ransmit data 0 15 Txd1 T ransmit data 1 16 Txd2 T ransmit data 2 17 Txd3 T ransmit data 3 18 Col Collision detected 19 Crs Carrier sense 20 Pwr Power 21 Pwr Power 22 Gnd Ground 23 Gnd Ground 24 Gnd Ground 25 Gnd Ground 26 Gnd Ground 27 G[...]

170 Sun Enterprise 220R Server Owner’s Guide • October 1999 36 Gnd Ground 37 Gnd Ground 38 Gnd Ground 39 Gnd Ground 40 Pwr Power Pin Signal Name Description[...]

171 APPENDIX B System Specif ications This appendix provides pr oduct specifications for the Sun Enterprise 220R server . ■ “Physical Specifications” on page 172 ■ “Electrical Specifications” on page 172 ■ “System Specifications” on page 171[...]

172 Sun Enterprise 220R Server Owner’s Guide • October 1999 Refer ence for System Specif ications Physical Specif ications The dimensions and weight of the system are as follows. Electrical Specif ications The electrical specifications of the system are as follows. Specification U.S.A. Metric Height 7.00 inches 17.8 centimeters W idth 17.25 inc[...]

Appendix B System Specifications 173 Envir onmental Specifications The environmental r equirements for the system are as follows: . Parameter V alue Operating T emperature 5˚C to 35˚C (41˚F to 95˚F)—IEC 68-2-1, 68-2-2 Humidity 20% to 80% RH, noncondensing; 27 ˚C max wet bulb—IEC 68-2-2, 68-2-3 Altitude 0 to 3000 meters (0 to 10,000 feet)?[...]

174 Sun Enterprise 220R Server Owner’s Guide • October 1999[...]

175 Index A AC power cord connecting, 14 inlet, 6 removing strain r elief, 14 using strain relief, 1 4 when to disconnect, 90 alphanumeric terminal, 28, 129, 131 attaching, 29 baud verification, 123 settings for, 29 AnswerBook2 online documentation, 17 antistatic foot strap, 90 mat, 90 wrist strap, 90, 9 1 array , disk, 70 ASCII terminal, See alph[...]

Index 176 Sun Enterprise 220R Server Owner’s Guide • October 1999 D damage, preventing electrostatic, 6 6, 90 to tape cartridges, 1 10 device trees, r ebuilding, 99 diag-level configuration parameter, 128 diagnostics, 1 17 to 1 53 See also POST diagnostics, OBDiag, SunVTS available tools, 1 18 overview of (flowchart), 1 19 setting the diagnos[...]

Index 177 frame buffer car d, 2 8 front panel featur es, 4 fuser command, 104, 106 G general fault LED, 13 8 ground scr ew, 6 ground scr ew size, 6 H hardwar e configuration CPU modules, 67 disk drives, 74 to 75 Ethernet, 78 flash PROM jumpers, 83 main logic board jumpers, 8 1 to 83 memory, 66 PCI cards, 6 8 to 6 9 power supplies, 76 SCSI port, 8[...]

Index 178 Sun Enterprise 220R Server Owner’s Guide • October 1999 N network See also Ethernet A TM, 2 configuring interface, 16 FDDI, 2, 4 6 name server, 51 primary interface, 48 setting default net device, 60 token ring, 2, 4 6 troubleshooting, 147 types, 16 nvalias command, 60 nvedit command, 14 8 nvstore command, 14 8 O OBDiag (OpenBoot Dia[...]

Index 179 S SCSI (small computer systems interconnect) bus length, 84 , 86 cabling guidelines, 85 configuration guidelines, 84 to 87 connector location, 6 controller troubleshooting, 151 multi-initiator support, 86 parity protection, 6 2 target IDs, 8 4 termination, 85 security features, 7 serial ports, 3 configuring, 82 connecting to, 30 jumpers[...]

Index 180 Sun Enterprise 220R Server Owner’s Guide • October 1999 UltraSP ARC II CPU, See CPU module universal PCI card, 6 8 UP A-to-PCI (ultra port architectur e-to-peripheral component inter-connect) bridge, 68 to 69 V verifying baud rate, 12 3 video out failure, 1 49 V isual Instruction Set, 6 7 W watch-net-all command, 14 7 weight, See spec[...]