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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sunrise Medical M11, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sunrise Medical M11 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Sunrise Medical M11. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Sunrise Medical M11 should contain:
- informations concerning technical data of Sunrise Medical M11
- name of the manufacturer and a year of construction of the Sunrise Medical M11 item
- rules of operation, control and maintenance of the Sunrise Medical M11 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sunrise Medical M11 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sunrise Medical M11, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sunrise Medical service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sunrise Medical M11.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Sunrise Medical M11 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Aspir e M11, F11 U ser Instruction Manual & W arranty SUPPLIER: THIS MANU AL MUST BE GIVEN T O THE RIDER OF THIS WHEELCHAIR. RIDER: BEFORE USING THI S WHEELCHAIR READ THIS ENTIRE MANU AL AND SA VE FOR FUTURE REFERENCE. Aspir e M11, F11 M ode d’emploi et garantie FOURNISSEUR: CE MANUEL DOIT ÊTRE REMI S À L ’UTILI SA TEUR / UTILI SA TRICE D[...]
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Page 2
930756 Rev . B 2 E nglish I. Intr oduction I. INTRODUCTION SUNRISE LISTENS Thank you for ch oosing a Quickie wh eelchair . W e want to h ear your question s or commen ts about this manual, th e safety and reli ability of your chair , and th e service you receive fr om your Sunrise supplier . Please feel free to write or call us at the add ress and [...]
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Page 3
930756 Rev . B II. T able of Contents 3 English II. T ABLE OF CONTENTS I. INTRODUCTION .............................................................................. 2 II. T ABLE OF CONTENTS ....................................................................... 3 III. YOUR CHAIR AND ITS P ARTS ......................................................[...]
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Page 4
J. Seating System s ........................................................................... 17 K. Upholstery Fabric ......................................................................... 18 L. Suspensi on .................................................................................. 18 M. Wiring ..........................................[...]
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Page 5
930756 Rev . B III. YOUR CHAIR AND ITS P ARTS III. Y our Chair and I ts P arts 5 English 1. Flip-back, hei ght-adjustable armrest 2. Integr al controller joystick M11 & F11: Progr ammable 3. Contour seat (Con tour Flat Pan Seat not pi ctured) 4. Fron t caster 6" 5. Rear stabilizing caster 5" 6. Single plate f oot platform 7. Semi-recl[...]
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Page 6
IV . NOTICE– READ BEFORE USE A. CHOOSE THE RIGHT CHAIR & SAFETY OPTIONS Sunrise provi des a choice o f many power wh eelchair styles, sizes and adjustmen ts to meet the n eeds of the rid er . However , final selection o f a wheelchair rests solely with you an d your h ealth car e profession al. Choosing th e best chair for you depends on su c[...]
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Page 7
930756 Rev . B V . EMI (ELECTROMAGNETIC INTERFERENCE) Heed all w arnings to r educe the risk of unintended brake r elease or chair movement: 1. Bew are of the danger from hand-held tr ansceivers . Never turn on or use a hand-held transceiv er while power to your chair is on. U se extra car e if you belie v e that such a device may be in use near yo[...]
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Page 8
D. DIST ANCE FROM THE SOURCE EM energy r apidly becomes more intense as you get closer to the source . For this reason, EMI fr om hand-held devices is of special concern. (See C.1) A person using one of these de vices can bring high levels of EM ener gy very close to your chair without you kno wing it. E. IMMUNITY LEVEL 1. The level o f EM energy i[...]
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Page 9
930756 Rev . B VI. GENERAL W ARNINGS Heed all w arnings in this section. If y ou fail to do so a fall, tip-ov er or loss of control may occur and cause se vere injury to you or other s. A. NOTICE T O RIDER 1. Befor e using this chair , you should be trained in its safe use by your h ealth care pro- fession al. 2. Every wheelchair is differ ent. T a[...]
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Page 10
E. EMI Read Section V to learn about EMI. T o reduce the risk o f unintended brak e release or chair mo v ement: 1. N ever turn on or use a han d-held transceiver while power to your chair is on. Use e xtra care if you believe that su ch a device m ay be in use near your chair . 2. Be aware o f nearby radio or TV stati ons, an d avoid coming close [...]
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Page 11
930756 Rev . B 2. Proceed slowly an d use extra care if you m ust operate your chair on a wet or slick surface . • Do so only if you are sure it is safe . • Stop if one or both main wheels lose tr action. If this occurs, you m ay lose control of your chair or f all. • Never operate your chair on a slope or ramp if th ere is snow , ice , water[...]
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Page 12
T o Reduce The Risk Of A Fall Or Tip-Ov er: 1. Consult your suppli er for informati on on modificati ons authorized by Sunrise befor e you m odify or adjust this chair . NOTE– Y ou may need to m ake ad dition al chang es to correct the cen ter of balance . 2. Use e xtreme care un til you know the balan ce points of this chair and h ow to avoid a [...]
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Page 13
930756 Rev . B 3. T urn off all power to your chair . If you fail to do so, you may tou ch the joystick an d cause your chair to move wh en you do not expect it. 4. Firmly grasp an armr est with one hand. This will h elp to prevent a f all if the chair tips. P . DRESSING OR CHANGING CLOTHES Be awar e that your weight will shift if you dr ess or cha[...]
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Page 14
T . T O REDUCE THE RISK OF A F ALL, TIP-OVER OR LOSS OF CONTROL 1. Never use your chair on a slope unless you ar e sure you can do so without losin g tracti on. 2. Always go as str aight up and as str aight d own as you can. • Do not “cut th e corner” on a slope or ramp. • Do not turn or change dir ection on a slope . 3. Always stay in the [...]
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Page 15
930756 Rev . B 2. T o preven t a fall or tip-over , use wheelchair access r amps or have someon e help you. 3. If you must climb or d escend a curb or step alone do so at your own risk an d use extr eme care . • Go as straight up or str aight d own as you can. Never turn or climb or descend at an angle as a f all or tip-over is likely . • Proce[...]
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Page 16
VII. W ARNINGS: COMPONENTS & OPTIONS Note: If y ou use parts or mak e changes not authorized by Sunrise it may create a safety hazard and will v oid the W arranty . A. ARMRESTS Armrests flip back and cannot be used to lift chair or the seat. 1. Never lift this chair by its armr ests. 2. Lift this chair only by non-d etachable parts of the main [...]
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Page 17
930756 Rev . B F . MOT OR LOCKS 1. Do not en gage or disengage m otor locks unless power to the chair is off. 2. Be aware that th e chair will not have brakes wh en motor locks are in th e free-wheel positi on. 3. Mak e sure that the person pushing th e chair has full control wh en motor locks are disengag ed. G. ON/OFF SWITCH 1. N ever use the ON/[...]
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Page 18
K. UPHOLSTERY FABRIC 1. Replace worn or torn f abric of the seat as soon as you can. If you f ail to do so, the seat may f ail and cause you to fall. W orn fabrics m ay increase the poten tial for a fir e hazard . 2. Fabric will d eteriorate with age an d use. Look f or fraying, thin spots, or str etching of fabri c at rivet holes. Replace fabri c [...]
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Page 19
930756 Rev . B VIII. TIPS FOR A TTENDANTS 1. P ersons who help a rider do one of the follo wing tasks should re view and heed the warnings “Notice to A ttendants” and all warnings in this Manual for that task. 2. The “Tips” that follo w are suggestions only . Be aware that you will need to learn safe methods best suited to the rider and to [...]
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Page 20
IX. SET-UP , ADJUSTMENT & USE NOTES: 1. W ork Surface F or Set-Up: Use a flat surf ace, such as a table , to assemble , adjust and check your chair . This makes the steps easi er and helps ensur e a correct set-up. 2. Fastener s: • M an y of the screws an d bolts on this chair are special hi gh-strength fasten ers and may have speci al coatin[...]
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Page 21
930756 Rev . B A. BA TTERY REMOV AL (Figur es 1, 2 & 3) T o rem ove the batteri es for tr ansportin g or servicing: 1. Remov e Batteries a. Rem ove seat by r emoving the r elease pin and then pullin g the two release mecha- nisms upwar d. Then slid e the chair forwar d and lift off. b . Remove battery access panel by in serting a flat head scr [...]
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Page 22
C. HANGER ADAPTER (OPTIONAL) (Figur e 7) 1. Insert han ger adapter into seat fr ame interf ace. 2. Tigh ten thumb screw knob . D. SWING-A W A Y FOOTRESTS 1. Installation (Figur e 8) a. Place swing-away on han ger adapter pins . b . Rotate the footr est inward un til latch plate locks into place on lockin g bolt. 2. Remo v al (Figur e 9) a. T o rem [...]
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Page 23
930756 Rev . B G. ARMRESTS ADJUSTMENT 1. Width Adjustment (Figur e 12) a. In sert armr est support inside o f 1" square tube (B) located on back o f the seat. b . Repeat for other si de of seat. c. Positi on armrest at appr opriate wi dth. d. Tigh ten knob screws (C) on squar e tube. 2. Angle Adjustment (Figur e 13) a. Flip back armr est. b . [...]
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Page 24
J. SEA T REMOV AL 1. Remo ve Seat (Fi gur es 17 & 18) a. U nplug contr oller connecti ons at th e back of the seat. b . Remove safety lock-out pin (A ). c. Pull the two seat release levers upward d. Tilt seat backward sli ghtly e . Pull the f orward seat and rem ove. f. When r eplacing the seat into th e mounts , ensure you do n ot pinch your f[...]
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Page 25
930756 Rev . B X. OPERA TING GUIDE A. PERFORMANCE CONTROL SETTINGS 1. It is vital to m atch control settings to your level o f function an d ability . 2. Consult your h ealth care professi onal and your suppli er to select the best control set- tings f or you. 3. Check an d adjust the settings every six to twelve m onths (or mor e often, if need ed[...]
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Page 26
D. CIRCUIT BREAKERS 1. Notes: Y our Quicki e Aspir e has a circuit br eaker pr otruding through th e shroud cover at th e right rear o f the chair . • In the unlik ely event of a short cir cuit or heavy overload, all power to your chair will be shut o ff. • T o reset your chair , depress th e circuit break er button located at the rear corner o[...]
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Page 27
930756 Rev . B F . MOT OR LOCKS Disconnect th e motor locks when you need to m anually push th e chair . (For ex ample, in an emer gency , or if batteries f ail). 1. Do not disengage motor lock s unless po wer to the chair is off. 2. With either one or both brakes r eleased, the chair will not operate and the battery charge indicator will flash 9 b[...]
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Page 28
XI. BA TTERIES A. INTRODUCTION 1. Notes: • Batteri es supply th e power for your chair . They contain a finite amoun t of ener gy and have limits on how lon g they can store and supply en ergy . • Y ou can charge batteries only a certain n umber of times bef ore they will fail an d no lon g er hold a charge . • For answers to questi ons about[...]
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Page 29
930756 Rev . B C. ACID BURNS (UNSEALED WET CELL BA TTERIES) Aci d in batteries is corrosive . If you choose to use wet cell batteries , they can cause serious burns to th e eyes and skin and can dam age floors, furnitur e, clothing an d your wheelchair . 1. U se e xtreme care not to spill acid when you handle w et cell batteries. Keep batteries upr[...]
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Page 30
E. CHARGING B A TTERIES T o avoid the risk of se vere injury or death fr om electrical shock, fire or explosion while charging: 1. Ne ve r conn ect char ger to a 240 volt source . The main input voltag e is 110 volts. 2. Nev er touch the charg er after it is connected to an electrical outlet. This m ay cause electri cal sh ock. • Ne v er conn ect[...]
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Page 31
930756 Rev . B XII. MAINTENANCE A. NOTES 1. Proper m aintenance will impr ove performan ce and extend th e useful life of your chair . 2. Clean your chair regularly . This will help you fin d loose or worn parts and will make your chair easier to use . 3. T o protect your investm ent, have all m ajor service an d repair work d one by your sup- plie[...]
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Page 32
3. Corrosion: Check battery termin als often for corrosi on. a. If corr osi on is present, use a wire brush to clean th e terminals. NOTE– Always wear safety glasses and rubber gloves. b . Use baking sod a to neutralize aci d. c. Use petroleum jelly to re-gr ease the terminals after conn ecting cables to battery . (Completely cover the termin al [...]
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Page 33
930756 Rev . B H. ORDERING P ARTS When you or der parts, provi de the f ollowing: 1. Mod el of chair 2. Serial n umber of chair 3. Left hand or ri ght hand contr ol 4. P art number , description and qu antity of parts you n eed. 5. State reason f or replacement. I. MAINTENANCE CHART Y ou should ch eck the item s on this chart at the in dicated in t[...]
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Page 34
XIII. WIRING DIAGRAM WIRING DIAGRAM DET AIL (INTEGRA TED CONTROL SYSTEM) 930756 Rev . B 34 E nglish XIII. Wiring Diagram[...]
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Page 35
930756 Rev . B XIV . SUNRISE LIMITED W ARRANTY QUICKIE ASPIRE M11, F11 1. LIMITED W ARRANTY Sunrise Medi cal warran ts componen ts of this wheelchair again st defects in materials an d workmanship from th e origin al date o f purchase from Sunrise M edical as follows: Silver W arranty Pack age The f ollowing chairs ar e covered un der the Silver W [...]