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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sunrise Medical S-11, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sunrise Medical S-11 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Sunrise Medical S-11. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Sunrise Medical S-11 should contain:
- informations concerning technical data of Sunrise Medical S-11
- name of the manufacturer and a year of construction of the Sunrise Medical S-11 item
- rules of operation, control and maintenance of the Sunrise Medical S-11 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sunrise Medical S-11 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sunrise Medical S-11, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sunrise Medical service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sunrise Medical S-11.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Sunrise Medical S-11 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
S-11 U ser I nstr uction Manual & W arranty SUPPLIER: THIS MANU AL MU ST BE GIVEN T O THE RIDER OF THIS WHEELCHAIR. RIDER: BEFORE U SING THI S WHEELCHAIR READ THIS ENTIRE MANU AL AND SA VE FOR FUTURE REFERENCE. S-11 M ode d’emploi et garantie FOURNISSEUR: CE MANUEL DOIT ÊTRE REMI S À L ’UTILISA TEUR / UTILIS A TRICE DE CE F AUTEUIL ROULAN[...]
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Page 2
932108 Rev . C 2 E nglish I. Intr oduction I. INTRODUCTION SUNRISE LISTENS Thank you for ch oosing a Quicki e wheelchair . W e want to hear your questi ons or commen ts about this manu al, the safety an d reliability o f your chair , and the servi ce you r eceive fr om your Sunrise supplier . Please feel free to write or call us at th e addr ess an[...]
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Page 3
932108 Rev . C II. T able of Contents 3 English II. T ABLE OF CONTENTS I. INTRODUCTION .............................................................................. II. T ABLE OF CONTENTS ....................................................................... III. YOUR CHAIR AND ITS P ARTS ..........................................................[...]
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Page 4
J. Seating System s ........................................................................... K. Upholstery Fabric ......................................................................... L. Suspensi on .................................................................................. M. Wiring ...................................................[...]
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Page 5
932108 Rev . C III. YOUR CHAIR AND ITS P ARTS III. Y our Chair and Its P ar ts 5 English 1. Flip-back, hei ght-adjustable armrest 2. Integr al controller joysti ck 3. Contour seat or Con tour Flat Pan seat 4. Fron t caster 7" 5. Rear stabilizing caster 7" 6. Single plate f oot platform 7. Semi-reclin e seat 8. 10" drive wh eels 9. Fr[...]
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Page 6
IV . NOTICE– READ BEFORE USE A. CHOOSE THE RIGHT CHAIR & SAFETY OPTIONS Sunrise provi des a choi ce of m any power wheelchair styles , sizes and adjustmen ts to meet the n eeds of the ri der . However , final selecti on of a wh eelchair rests solely with you and your h ealth car e professi onal. Choosin g the best chair f or you depends on su[...]
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Page 7
932108 Rev . C V . EMI (ELECTROMAGNETIC INTERFERENCE) Heed all w arnings to r educe the risk of unintended brak e release or chair mov ement: 1. Bew are of the danger fr om hand-held transceiv ers. (A “tr ansceiver” is a device that both sends and receiv es radio wav e signals). Nev er turn on or use a hand- held transceiv er while power to y o[...]
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Page 8
D. DIST ANCE FROM THE SOURCE EM energy r apidly becomes more intense as you get closer to the sour ce . For this r eason, EMI fr om hand-held devices is of special concern. (See C.1 abo ve) A per- son using one of these de vices can bring high levels o f EM energy v ery close to your chair without y ou knowing it. E. IMMUNITY LEVEL 1. The level o f[...]
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Page 9
932108 Rev . C VI. GENERAL W ARNINGS Heed all w arnings in this section. If y ou fail to do so a fall, tip-o ver or loss of control may occur and cause se vere injury to y ou or others . A. NOTICE T O RIDER 1. Befor e using this chair , you should be tr ained in its safe use by your health car e pro- fession al. 2. Every wheelchair is differ ent. T[...]
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Page 10
E. EMI Read Section V to learn about EMI. T o reduce the risk of unintended brak e release or chair mo v ement: 1. Never turn on or use a han d-held tran sceiver while power to your chair is on. Use e xtra care if you beli eve that such a d evice may be in use n ear your chair . 2. Be aware o f nearby radi o or TV station s, and avoi d coming close[...]
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Page 11
932108 Rev . C 2. Proceed slowly an d use extra car e if you must oper ate your chair on a wet or slick surface . • Do so only if you ar e sure it is safe . • Stop if on e or both main wheels lose tr action. If this occurs , you may lose contr ol of your chair or f all. • N ever operate your chair on a slope or ramp if th ere is sn ow , ice, [...]
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Page 12
T o Reduce The Risk Of A Fall Or Tip-Over: 1. Consult your suppli er for inform ation on m odification s authorized by Sunrise befor e you m odify or adjust this chair . NOTE– Y ou may n eed to make ad ditional chan ges to correct th e center of balan ce. 2. Use e xtreme car e until you kn ow the balance poin ts of this chair and h ow to avoid a [...]
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Page 13
932108 Rev . C 3. T urn off all power to your chair . If you fail to d o so, you may touch th e joystick and cause your chair to move wh en you do not e xpect it. 4. Firmly grasp an armr est with one hand . This will help to pr event a fall if th e chair tips. P . DRESSING OR CHANGING CLOTHES Be awar e that your weight will shift if y ou dress or c[...]
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Page 14
T . TO REDUCE THE RISK OF A F ALL, TIP-OVER OR LOSS OF CONTROL 1. Never use your chair on a slope unless you ar e sure you can do so with out losing tracti on. 2. Always go as str aight up an d as strai ght down as you can. • Do n ot “cut th e corner” on a slope or r amp. • Do n ot turn or change dir ection on a slope . 3. Always stay in th[...]
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Page 15
932108 Rev . C W . CURBS & SINGLE STEPS 1. Y our chair is not design ed to drive up or d own a curb or step more than two (2.0) inch es high. Doing so m ay: • Result in a f all or tip-over . • Dam age the fr ame , wheels , axles or other chair parts, or loosen f asteners . 2. T o prevent a fall or tip-over , use wheelchair access ramps or h[...]
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Page 16
VII. W ARNINGS: COMPONENTS & OPTIONS Note: If y ou use parts or mak e changes not authorized by Sunrise it may create a safety hazard and will v oid the W arranty . A. ARMRESTS Armrests flip back and cannot be used to lift chair or the seat. 1. Never lift this chair by its armr ests. 2. Lift this chair only by non-d etachable parts of the m ain[...]
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Page 17
932108 Rev . C F . MOT OR LOCKS 1. Do not en gage or disengag e motor locks unless power to th e chair is off. 2. Be aware that th e chair will not have brak es when motor locks ar e in the fr ee-wheel positi on. (See Secti on F of Operatin g Guid e.) 3. Mak e sure that the person pushin g the chair has full con trol when m otor locks are disengag [...]
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Page 18
K. UPHOLSTERY FABRIC 1. Replace worn or torn fabri c of th e seat as soon as you can. If you fail to do so, th e seat may f ail and cause you to fall. W orn fabrics m ay increase th e potential f or a fire hazard . 2. Fabric will d eteriorate with ag e and use . Look for fr aying, thin spots, or str etching of fabri c at rivet holes. Replace f abri[...]
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Page 19
932108 Rev . C VIII. Set-up, Adjustment & U se 19 English VIII. SET-UP , ADJUSTMENT & USE NOTES: 1. W ork Surface F or Set-Up: U se a flat surf ace, su ch as a table , to assemble, adjust an d check your chair . This mak es the steps easi er and helps en sure a corr ect set-up. 2. Fastener s: • Man y of the scr ews and bolts on this chair[...]
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Page 20
932108 Rev . C 20 E nglish VIII. Set-up, Adjustment & U se A. BA TTERY REMOV AL (Figures 1 & 2) T o remove the batteri es for tr ansporting or servi cing: 1. Remov e Batteries a. Disconnect th e joystick power cable in the r ear of th e chair . b . Pull up on both release levers, an d tilt the seat f orward slowly . c. Remove th e Velcr o-a[...]
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Page 21
932108 Rev . C VIII. Set-up, Adjustment & U se 21 English C. HANGER ADAPTER (OPTIONAL) (Figur e 6) 1. Insert han ger adapter in to seat fram e interface . 2. Tigh ten thumb screws . D. SWING-A W A Y FOOTRESTS 1. Installation (Figur e 7) a. Place swing-away on han ger adapter pin s. b . Rotate the footr est inwar d until latch plate locks into p[...]
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Page 22
932108 Rev . C 22 E nglish VIII. Set-up, Adjustment & U se G. ARMRESTS ADJUSTMENT 1. Width Adjustment (Figur e 12) a. Insert armr est support insid e of 1" squ are tube (B) located on back of th e seat. b . Repeat for other si de o f seat. c. P osition armrest at appr opriate wi dth. d . Tigh ten knob screws (C) on squ are tube . 2. Angle [...]
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Page 23
932108 Rev . C VIII. Set-up, Adjustment & U se 23 English J. SEA T REMOV AL 1. Remov e Seat (Figures 17, 18 & 19) a. Disconnect th e joystick power cable in the r ear of th e chair . b . T o rem ove the seat: release th e safety lock-out pin (Fig. 17), pull up on both release mechanism s (Fig. 18), and tilt th e seat forwar d. c . Loosen th[...]
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Page 24
932108 Rev . C 24 E nglish IX. Operating Guide IX. OPERA TING GUIDE A. PERFORMANCE CONTROL SETTINGS 1. It is vital to m atch control settin gs to your level of fun ction and ability . 2. Consult your h ealth care pro fession al and your supplier to select th e best control set- tings f or you. 3. Check and adjust th e settings every six to twelve m[...]
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Page 25
932108 Rev . C IX. Operating Guide 25 English D. CIRCUIT BREAKERS 1. Notes: Y our Quickie S-11 has a circuit br eaker at th e left rear of th e chair . • In the unlik ely event of a sh ort circuit or h eavy overload, all power to your chair will be shut o ff. • T o reset your chair , depress th e circuit break er button located at the rear corn[...]
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Page 26
932108 Rev . C 26 E nglish IX. Operating Guide F . MOT OR LOCKS Disconnect th e motor locks when you n eed to man ually push the chair . (For ex ample, in an em erg ency , or if batteries fail). 1. Do not disengage motor locks unless po wer to the chair is off. 2. With either one or both brakes r eleased, the chair will not operate and the battery [...]
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Page 27
932108 Rev . C X. Batteries 27 English X. BA TTERIES A. INTRODUCTION 1. Notes: • Batteries supply th e power for your chair . They con tain a finite amount o f energy an d have limits on how lon g they can store an d supply ener gy . • Y ou can charge batteri es only a certain number of tim es befor e they will fail an d no lon g er hold a char[...]
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Page 28
932108 Rev . C 28 E nglish X. Batteries C. ACID BURNS (UNSEALED WET CELL BA TTERIES) Aci d in batteries is corrosive . If you choose to use wet cell batteries , they can cause serious burns to th e eyes and skin and can d amag e floors, furniture , clothing an d your wheelchair . 1. Use e xtreme care not to spill acid when y ou handle wet cell batt[...]
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Page 29
932108 Rev . C X. Batteries 29 English E. CHARGING BA TTERIES T o avoid the risk of sev ere injury or death fr om electrical shock, fire or explosion while char ging: 1. Ne ver conn ect char ger to a 240 volt source . The main input voltag e is 110 volts. 2. Nev er touch the char ger after it is conn ected to an electrical outlet. This may cause el[...]
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Page 30
932108 Rev . C 30 E nglish XI. Maintenance XI. MAINTENANCE A. NOTES 1. Proper m aintenan ce will improve perform ance an d extend th e useful life o f your chair . 2. Clean your chair regularly . This will help you fin d loose or worn parts and will m ake your chair easier to use . 3. T o protect your investment, have all m ajor service an d repair[...]
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Page 31
932108 Rev . C XI. Maintenance 31 English 3. Corrosion: Check battery termin als often for corr osion. a. If corrosi on is present, use a wir e brush to clean the termin als. NOTE– Always wear safety glasses and rubber gloves. b . Use baking sod a to neutr alize acid. c. Use petr oleum jelly to re-grease th e terminals after conn ecting cables to[...]
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Page 32
932108 Rev . C 32 E nglish XI. Maintenance H. ORDERING P ARTS When you or der parts, pr ovid e the followin g: 1. Mod el of chair 2. Serial n umber of chair 3. Left hand or ri ght hand con trol 4. P art number , descripti on and quan tity of parts you need . 5. State reason f or replacemen t. I. MAINTENANCE CHART Y ou should check the item s on thi[...]
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Page 33
932108 Rev . C XII. Wiring Diagram 33 English XII. WIRING DIAGRAM WIRING DIAGRAM DET AIL (INTEGRA TED CONTROL SYSTEM)[...]
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Page 34
932108 Rev . C 34 E nglish XIII. Sunrise L imited W arranty XIII. SUNRISE LIMITED W ARRANTY QUICKIE S-11 1. FOR FIVE YEARS W e warrant th e main fr ame of this wh eelchair against defects in m aterials and workm anship for 5 years use o f the first consum er purchaser . 2. ADDITIONAL W ARRANTY W e warrant Sunrise-m ade compon ents of this wh eelcha[...]