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Supermicro C2SBC-Q manual

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Table of contents for the manual

  • Page 1

    C2SBC-Q USER’S MANUAL Revision 1.1b[...]

  • Page 2

    Manual Revision 1.1b Release Date: December 18, 2009 Unless you request and recei ve written permissio n f rom Super Micro Computer, Inc., you may not copy any part of this document. Information in this document is subject to change without notice. Other products and companies referred to h erein are tra demarks or r egistered trademark s of their [...]

  • Page 3

    Preface About This Manual This manual is written for system integrators, PC technician and knowledgeable PC users. It provides information for the installation and use of the C2SBC-Q motherboard. T he C2SBC-Q supports single Co re 2 Duo/Co re 2 Quad Processor with a system bus speed of 1 333 MHz/ 1066 MHz/ 800 MHz. The Intel Core 2 Duo/Core 2 Quad [...]

  • Page 4

    C2SBC-Q User ’s Manual iv T able of Contents Preface About This Manual ...................................................................................................... iii Manual Organization ......................................................... ........................................... iii Conventions Used in the Manual .............[...]

  • Page 5

    v T able of Contents PWR Button ............................................................................................. 2-12 2-6 Connecting Cables .......................................................................................... 2-13 A TX/Auxiliary Power Connectors ........................................................... 2-13 GLAN[...]

  • Page 6

    C2SBC-Q User ’s Manual vi No Video .................................................................................................. 3-2 Memory Errors ........................................................................................... 3-2 Losing the System’s Setup Conguration ................................................ 3-2 3-2 [...]

  • Page 7

    Chapter 1: Introduction 1-1 Chapter 1 Introduction 1-1 Overview Checklist Congratulat ions on purchasin g yo ur computer mothe rboard from an acknow ledged leader in the indust ry . Supe r Micro boards are des igned with the utmos t attention to detail to provide you with the highest standards in quality and performance. Please check that the follo[...]

  • Page 8

    1-2 C2SBC-Q User ’s Manual Contacting Supermicro Headquarters Address: Super Micro Computer , Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. T el: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (T echnical Support) Web Site: www .supermicro.com Europe Address: Super Micro Comput[...]

  • Page 9

    Chapter 1: Introduction 1-3 C2 SBC-Q Im age Note : All pictures and drawings shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual. The motherboard you have received may or may not look exactly t he same as those in this manual.[...]

  • Page 10

    1-4 C2SBC-Q User ’s Manual Motherboard Layout Important Notes to the User • Jumpers not indicated are for testing only . • See Chapter 2 for detail ed information on jump ers, I/O ports and JF1 front panel connectio ns. • " " in dicates the locati on of Pin 1. • For RAID Conguration and OS installation instructions, please re[...]

  • Page 11

    Chapter 1: Introduction 1-5 Jumpers Description Default Setting JBT1 CMOS Clear See Chapter 2 JP3 TPM (See Page 4-21) Leave at Disabled JI 2 C1/JI 2 C2 SMB to PCI Slots Open/Open (Disabled) JP2 IDE Enabled Pins 1-2 (Enabled) JP5 Audio Enabled Pins 1-2 (Enabled) JPL1/JPL2 Gigabit LAN 1/LAN 2 Enable Pins 1-2 (Enabled) JPUSB1/JPUSB2 USB 0-5 Enable/USB[...]

  • Page 12

    1-6 C2SBC-Q User ’s Manual Motherboard Features Processor Single Intel Core 2 Duo/Co re 2 Quad pro cessor with a system bus speed of • 1333/1066/800 MHz Memory Single or dual ch annel non-EC C unbuffered DDR2 up to 8GB /s at 800/667 • MH for single channel mode or dual-channel interleaved mode in four DIMM sockets Chipset Intel Q35 GMCH[...]

  • Page 13

    Chapter 1: Introduction 1-7 Main switch override mechanism • External modem ring-on • Onboard I/O Built in ICH9DO SA T A Controller , 6 connectors for up to 6 devices • 4 Fast UART 16550 compatible serial port/header • Intel 82566DM and Inte l 8 2573 Gigabit Ether net controllers • PS/2 mouse and PS/2 keyboard ports • [...]

  • Page 14

    1-8 C2SBC-Q User ’s Manual C2SBC-Q System Block Diagram Note : This is a general block diagram and may not exactly represent the features on your mothe rboard. See the follow ing pages for the actual specications of each motherboard. Block Diagram LGA775_PROCESSOR ICH9DO MS. KB. PRN. VRM 11.0 ADDR CTRL CTRL ADDR DATA DATA LPC PCI_32 DDR2_800/6[...]

  • Page 15

    Chapter 1: Introduction 1-9 1-2 Chipset Overview The Intel Q35 Chipse t is specially desi gned for use with Intel Core 2 Duo and Quad core processors. It consists of two primary components: the Graphic Memory Con - troller Hub (GMCH) and the I/O Controller Hub (ICH9). The GMCH manages the data ow between the CPU interface, the System Memory inte[...]

  • Page 16

    1-10 C2SBC-Q User ’s Manual 1-3 Recovery from AC Power Loss BIOS provides a setting for you to determine how the system will respond when AC power is los t and then rest ored to the sys tem. Y o u can choose fo r the system to rem ain po wered off (in w hich c ase yo u must hit the power s witch to turn it back on) or for i t to automatica lly re[...]

  • Page 17

    Chapter 1: Introduction 1-1 1 hance clock control. A hardware-based component provides software-independent thermal management that is compatible with the ACPI Revision 3.0a. Slow Blinking LED for Suspend-State Indicator When the CPU goes into a suspend s tate, the c hassis powe r LED will s tart blinki ng to i ndicate that the CPU is in suspend mo[...]

  • Page 18

    1-12 C2SBC-Q User ’s Manual 1-7 V ersatile Media Capabilities High DenitionAudio The High Den ition A udio Contro ller embedde d in the ICH9 DO delivers up to four codecs th at can be used for different types of codecs, such as audio an d modem codecs. Operating at 3.3V or 1.5V , the em bedded Audio Controller suppor ts a multi-channe[...]

  • Page 19

    Chapter 2: Installation 2-1 Chapter 2 Installation 2-1 Static-Sensitive Devices Electro-static Discharge (ESD) can damage electronic com ponents. T o prevent dam- age t o yo ur s ystem board, it is i mportant to hand le i t ver y ca refully . The f ollowing measures are generally sufcient to protect your equipment from ESD. Precautions Use a g r[...]

  • Page 20

    2-2 C2SBC-Q User's Manual 2-3 Processor and Heatsink Installation W arning : W hen handling the proce ssor package, avoid pl acing dir ect pressure on the label area of the fan. Notes: 1. Always connect the power cord last and always remove it before add - ing, remov ing or c hanging an y hardwar e componen ts. Make sure that you install the p[...]

  • Page 21

    Chapter 2: Installation 2-3 3. Use your thumb and your index n - ger to hold t he CPU at th e top center edge and the bottom center edge of the CPU. 4. Align CPU P in1 ( the C PU co rner mar ke d with a tr ia ng le ) agai ns t the socket corner that is m arked with a triangle cutout. 5 . A l i g n t h e C P U k e y t h a t i s t h e semi-circle [...]

  • Page 22

    2-4 C2SBC-Q User's Manual Fan Wires Thermal Grease CPU Heatsink Fastener Heatsink Fins 1. Locate the CPU Fan on the mother - board. ( Refer to the l ayout on the right for the CPU Fan location.) 2. Position the heatsink in such a way that the heatsin k fan wires are cl osest to the CPU fan and ar e not interfere d with other components. 3. In [...]

  • Page 23

    Chapter 2: Installation 2-5 8. Repeat Step 6 to insert all four heatsink fasteners into the mounting holes. 9. Once all four fasteners are securely insert - ed into the mounting ho les and the heatsink is properly installed on the motherboard, con - nect the heatsink fan wires to the CPU Fan connector . 1. Unp lu g the powe r cord from the p ow er [...]

  • Page 24

    2-6 C2SBC-Q User's Manual 2-4 Installing DIMMs Note : Check the Supermicro web site for recommended memory modules. W arning: Exercise extrem e c are when installin g o r removing DIMM modules to preven t a ny possible damage . Also note that the memory is interlea ved to improve perform ance. (See step 1). DIMM I nstal latio n 1. Insert the d[...]

  • Page 25

    Chapter 2: Installation 2-7 Installing and Remo ving DIMMs Possible System Memory Allocation & A vailability System Device Size Physical Memory Remaining (-Available) (4 GB T otal System Memory) Firmware Hub ash memory (System BIOS) 1 MB 3.99 Local APIC 4 KB 3.99 Area Reserved for the chipset 2 MB 3.99 I/O APIC (4 Kbytes) 4 KB 3.99 PCI Enume[...]

  • Page 26

    2-8 C2SBC-Q User's Manual FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 In[...]

  • Page 27

    Chapter 2: Installation 2-9 FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 Intel[...]

  • Page 28

    2-10 C2SBC-Q User's Manual Po we r Bu tto n OH/Fan Fail LE D 1 NIC1 LE D Re se t Butt on 2 HDD LE D Po we r LE D LED_Anode+ LED_Anode+ LED_Anode+ LED_Anode+ Gr ound Gr ound NIC2 LED X X LED_Anode+ 15 16 FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 [...]

  • Page 29

    Chapter 2: Installation 2-1 1 Po we r Bu tto n OH/Fan Fail LE D 1 NIC1 LE D Re se t Butt on 2 HDD LE D Po we r LE D LED_Anode+ LED_Anode+ LED_Anode+ LED_Anode+ Gr ound Gr ound NIC2 LED X X LED_Anode+ 15 16 FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LG[...]

  • Page 30

    2-12 C2SBC-Q User's Manual FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 I[...]

  • Page 31

    Chapter 2: Installation 2-13 FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 Inte[...]

  • Page 32

    2-14 C2SBC-Q User's Manual FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 I[...]

  • Page 33

    Chapter 2: Installation 2-15 FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 Inte[...]

  • Page 34

    2-16 C2SBC-Q User's Manual FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 I[...]

  • Page 35

    Chapter 2: Installation 2-17 FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 Inte[...]

  • Page 36

    2-18 C2SBC-Q User's Manual FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 I[...]

  • Page 37

    Chapter 2: Installation 2-19 FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 Inte[...]

  • Page 38

    2-20 C2SBC-Q User's Manual Front Panel Audio Control W h e n f r o n t p a n e l h e a d p h o n e s a r e plugged in, the b ack pa nel aud io out put is disabl ed. This is done throu gh the FP Au d i o he a d e r ( J 1 2) . I f t h e f r o nt panel i nterface card is not co nnected to the fr ont p anel audio hea der , ju mpers should be insta[...]

  • Page 39

    Chapter 2: Installation 2-21 FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 Inte[...]

  • Page 40

    2-22 C2SBC-Q User's Manual FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 I[...]

  • Page 41

    Chapter 2: Installation 2-23 FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 Inte[...]

  • Page 42

    2-24 C2SBC-Q User's Manual FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 I[...]

  • Page 43

    Chapter 2: Installation 2-25 FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 Inte[...]

  • Page 44

    2-26 C2SBC-Q User's Manual FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 I[...]

  • Page 45

    Chapter 2: Installation 2-27 FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 Inte[...]

  • Page 46

    2-28 C2SBC-Q User's Manual FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 I[...]

  • Page 47

    Chapter 2: Installation 2-29 FAN1 JI2C2 JWOR JPL1 JF1 JWD JLED Battery DIMM1A DIMM2A DIMM1B DIMM2B I-SATA2 I-SATA3 SPEAKER COM1 KB/MOUSE CPU Fan VGA USB 2/3/4/5 Audio J41 LGA 775 CPU Slot7 PCI-E x16 Slot6 PCI-33MHz JPL2 Slot3 PCI-33MHz Slot2 PCI-33MHz JP2 Buzzer Slot1 PCI-33MHz JPUSB2 IDE FP USB 8/9 FP USB 6/7 I-SATA4 I-SATA5 JL1 LE1 Intel Q35 Inte[...]

  • Page 48

    2-30 C2SBC-Q User's Manual Notes[...]

  • Page 49

    3-1 Chapter 3: Troubleshooting Chapter 3 T roubleshooting 3-1 T roubleshooting Procedures Use th e foll owing procedures to t roubleshoo t your syste m. If you have f ollowed all of the proc edures below and still n eed a ssistance, refer to the ‘T ech nical Support Procedures’ an d/or ‘Returning Merchandise f or Service’ section(s) i n thi[...]

  • Page 50

    3-2 C2 SBC-Q User's Manua l Check that the 1 15V/230V switch on the power supply is properly set. 3. T urn the power switch on and off to test the system. 4. The battery on your motherboard may be old. Check to verify that it still sup - 5. plies ~3VDC. If it does not, replace it with a new one. No Video 1. If the power is on but y ou have no [...]

  • Page 51

    3-3 Chapter 3: Troubleshooting 3-2 T echnical Support Procedures Before contacting T echnical Support, please take the followin g steps. Also, note that as a motherboard m anufacturer, Supermic ro does not sell dire ctly to end-use rs, so it is best to rst check with your distribut or o r res eller for troubleshoot ing s ervices. They should kno[...]

  • Page 52

    3-4 C2 SBC-Q User's Manua l Question: Wh y does Micro soft Windows XP (SP2) a nd Windows Vista show less memory than what is physically installed? Answer: Microsoft impl emented a des ign change in W indows XP with Servic e Pack 2 (SP2) and Windows Vista. This change is specic to the Physical Ad - dress Exte nsion (P AE) mode behavior which[...]

  • Page 53

    3-5 Chapter 3: Troubleshooting Note: T he SPI B IO S c hi p i nst a lle d on th is moth er bo ar d i s n ot remova ble . T o repa ir o r rep lac e a d amag ed B IO S ch ip, ple ase sen d your m oth er bo ar d to R MA at Super micro for ser vice. Question: What's on the CD that came with my motherboard? Answer: The supplied compact disc has qui[...]

  • Page 54

    3-6 C2 SBC-Q User's Manua l Qu e st io n: Why do es n' t my USB dev ic e s wor k af t er in st a ll ing the In te l Chip se t Sof t wa re I ns ta ll at i on Ut i li t y in Wi nd ows X P o r Wi nd ows S er ver 2 00 3? An swe r: Th is is a t im in g c o n ic t bet wee n W in do ws Fil e P rote c ti on an d the S e t u p pr og r a m . T h[...]

  • Page 55

    Chapter 4: BIOS 4-1 Chapter 4 BIOS 4-1 Introduction This chapter describes the Phoenix BIOS™ Setup utility for the C2SBM-Q.The Phoenix ROM BIOS is stored in a ash chi p an d ca n be easily upgraded using a oppy disk-based program. Note : Due to p eriodic ch anges to t he BIOS, s ome settin gs may hav e been added or deleted and might not ye[...]

  • Page 56

    4-2 C2SB C-Q User's Manual 4-2 Running Setup Default settings are in bold text unless otherwise noted . The BIOS setup options described in this section are selected by choosing the appropriate te xt from the main BIOS Setup scree n. All display ed text is described in this section, although the screen display is often all you need to understa[...]

  • Page 57

    Chapter 4: BIOS 4-3 Main BIOS Setup Menu Main Setup Features System Time T o s et the system date a nd time, key in the correct infor mation in the ap propriate elds. Th en press the <Enter> key to save the data . System Date Using the arrow keys, highli ght the month, day and year elds, and enter the correct data. Press the <Enter&g[...]

  • Page 58

    4-4 C2SB C-Q User's Manual Native Mode Operation Select Serial A T A f or SA T A or select Aut o (Native Mode) for A T A. T he options are: Serial A T A and Auto . Serial A T A (SA T A) RAID Enable Select Enable to enable Serial A T A RAID Functions. (For the Windows OS envi - ronment, use the RAID driver if this feature is s et to Enabled. Wh[...]

  • Page 59

    Chapter 4: BIOS 4-5 T ype This option allows you to select the type of IDE hard drive. Select Auto to all ow the BIOS t o automat ically det ermine the hard dri ve's capac ity , number of heads, etc.). Select User to allow the user to enter the pa rameters for the HDD installe d at t his connection. Enter a nu mber between 1 to 39 to select a [...]

  • Page 60

    4-6 C2SB C-Q User's Manual 4-4 Advanced Setup Choose Advanced from the Phoenix BIOS Setup Utility main menu with the arrow keys. Y ou should see the following display . The items with a triangle beside them have sub- menus that can be accessed by highlighting the item and pressing <Enter>.  Boot Features Quiet Mode This setting allows[...]

  • Page 61

    Chapter 4: BIOS 4-7 High Precision Event Time Select Y es to acti vate th e High Precisio n Event Timer (HPET ), whic h is capable of producing p eriodic int errupts at a much highe r frequency than a Real -time Clock (RTC) in synchronizing multimedia streams, providing smooth playback and reduc - ing the depe ndency on ot her timesta mp calculat i[...]

  • Page 62

    4-8 C2SB C-Q User's Manual  Advanced Processor Options Access the submenu to make ch anges to the following se ttings. CPU Speed This is a display that indicates the speed of the installed processor . Frequency Ratio (A vailable when supported by the CPU.) The feature al lows the user to set the inte rnal freque ncy multipli er for the CPU.[...]

  • Page 63

    Chapter 4: BIOS 4-9 threshold. Set to Disabled to use Thermal Manager 1 (TM1), allowing CPU clocking to be r egulated via the CPU Intern al Clock modulati on when the CPU temperature reaches the overheat threshold. The options are Disabled and Enabled . Adjacent Cache Line Prefetch (Available when supported by the CPU.) The C PU fe tches the cache [...]

  • Page 64

    4-10 C2SB C-Q User's Manual to reduce power consumption and heat dissipation. The options are Enabled (-C States, GV1/GV3 are enabled), GV1/GV3 Only (C States: Disabled), C-States Only (-G1/G3: Disabl ed), and Disabled (-C Stat es, GV1/GV3 are disabl ed).  Advanced Chipset Control Access the submenu to make changes to the following settings[...]

  • Page 65

    Chapter 4: BIOS 4-1 1 DVMT 4.0 Mode This fea ture all ows the user to congur e the DVMT 4.0 Grap hics Mem ory to be used by the Internal Graphics Device. The options are Fixed, DVMT and Auto. Pre-allocated Memory Size This feature al lows the user to set the total am ount of pre-al located graphics memory to be used by the Internal Graphics Devi[...]

  • Page 66

    4-12 C2SB C-Q User's Manual  Memory Cache Cache System BIOS Area Use thi s sett ing to desig nate a reser ve area in the system memory to b e used as a System BIOS buf fer and allow BIOS to write (cache) data into this reserved memory area. Select Write Protect to enable this function, and this area will be r eserved for BIOS ROM access onl[...]

  • Page 67

    Chapter 4: BIOS 4-13 into L1, L2, L3 cache inside the CPU to speed up CPU operations. Select Uncached to disable this function. Select Write T hrough to allow data to be cached into the buffer and written into the system memory at the same time. Select Write Protect to prevent data from being written into the extended memory area above 1 MB. Select[...]

  • Page 68

    4-14 C2SB C-Q User's Manual Enable Master This set ting al lows yo u to enable the se lected device as the PCI bus ma ster . The options are Enabled and Disabled . Latency Timer This setting allows you to set the clock rate for Bus Master . A high-priority , high- throughout device may benet from a greater clock rate. The options are Defaul[...]

  • Page 69

    Chapter 4: BIOS 4-15 Latency Timer This setting allows you to set the clock rate for Bus Master . A high-priority , high- throughout device may benet from a greater clock rate. The options are Default , 0020h, 0040h, 0060h, 0080h, 00A0h, 00C0h, and 00E0h. For Unix, Novelle and other Operating Systems, please select the option: other . If a drive[...]

  • Page 70

    4-16 C2SB C-Q User's Manual Interrupt This set ting all ows you to s elect th e IRQ (interrupt re quest) for Serial P ort B. The options are IRQ3 and IRQ4. COM 3 This setting allows you to decide how the system controls COM 3. The options are Enabled (user dened), Disabled, Auto (BIOS controlled) and OS Controlled. Base I/O Address This set[...]

  • Page 71

    Chapter 4: BIOS 4-17 Mode This feature allows you t o specify the par allel port mode. The options are Output Only , Bi-Directional, EPP , and ECP . DMA Channel This setting allows you to specify the DMA channel for the parallel port . The options are DMA1 and DMA3.  Hardware Monitoring CPU Overheat Alarm This option allows the user to select th[...]

  • Page 72

    4-18 C2SB C-Q User's Manual Low – This level is considered as the ‘normal’ operating state. The CPU temperature is well below the CPU ‘T emperature T olerance’. The motherboard fans and CPU will run normally as congured in the BIOS (Fan Speed Control). User intervention: No action required. Medium – The processor is running warm[...]

  • Page 73

    Chapter 4: BIOS 4-19 Supermicro has leveraged this feature by assi gning a tempera ture sta tus to certain thermal conditions in the processor (Low , Medium and High). This makes it easier for the user to understand the CPU’s temperature status, rather than by just simply seeing a temperature reading (i.e., 25 o C). The in formation provide d abo[...]

  • Page 74

    4-20 C2SB C-Q User's Manual 4-5 Security Settings Choose S ecurity from the Phoeni x BIOS Setup Utility main menu with the a rrow keys. Y ou s hould see t he following display . Security setting options are displayed by highlighting the setting using the arrow keys and pressing <Enter>. All Security BIOS settings are described in this se[...]

  • Page 75

    Chapter 4: BIOS 4-21 Fixed Disk Boot Sector Select Normal to enable the function of Write-P rotect to pr otect the b oot sector o n the hard drives agains t v iruses. Password on Boot When this feature is set to Enabled, a password is required for a user to enter the system at bootup. The options are Enabled (password required) and Disabled (passwo[...]

  • Page 76

    4-22 C2SB C-Q User's Manual 4-6 T rusted Platform Module (TPM) State ( Note: This submenu is available when the TPM Support Option is enabled in the Security Setting on the previous page. For detailed information on TPM Support setti ngs, please refe r t o the note on the bottom of th e s ame page.) Choose the TPM State menu f rom the Pho enix[...]

  • Page 77

    Chapter 4: BIOS 4-23 4-7 Boot Settings Choose Boo t from th e Phoenix BIOS Setup Utility main menu with the arrow keys. Y ou should see the following display . See details on how to change the order and specs of boot d evices in the I tem Specic He lp window. All Boot BIOS sett ings are described in this section. Boot List Candidate List Boot Pr[...]

  • Page 78

    4-24 C2SB C-Q User's Manual 4-8 Exit Choose Exit f rom the Phoe nix BIOS Set up Utility m ain menu wit h the arrow k eys. Y ou should see the following d isplay . A ll Exit BI OS setting s are desc ribed in t his section. Exit Discarding Changes Highlight t his item and hit <Enter > to exit th e BIOS Setup utility wi thout savin g any ch[...]

  • Page 79

    Appendix A: POST Error Beep Codes A-1 Appendix A POST Error Beep Codes This section lists POST (Power On Self T est) error beep codes for the Phoenix BIOS. POST error beep codes are divided into two categories: recoverable and terminal. This section lists Beep Codes for recoverable POST errors. Recoverable POST Error Beep Codes Wh en a r eco ver ab[...]

  • Page 80

    A-2 C2SBC-Q User's Manual Notes[...]

  • Page 81

    Appendix B: Installing the Windows OS B-1 Appendix B Installing the Windows OS After all ha rdware components have b een installed, you must rs t co ngure Intel South Brid ge RAID Settings before installing the Windows OS a nd other software drivers. T o congure RAID settings, please refer to RAID Congur ation User Guides posted on our [...]

  • Page 82

    B-2 C2SBC-Q User's Manual B-2 Installing the Windows XP/2000/2003 OS for Systems without RAID Functions Insert Microsoft's Windows XP/2000/2003 Setup CD in the CD Driver , and the 1. system will start booting up from CD. From the Windows XP/20 00/2003 Setup scree n, press the <Enter> key . The 2. XP/2000/200 3 S etup will automati c[...]

  • Page 83

    Appendix C: Software Installation Instructions C-1 Driver/T ool Installation Display Screen Note : Click the i cons showing a hand writing on th e paper to v iew the readme les for each item. Click a co mputer icon to the r ight of an item to install an item (from top to the bottom) one at a time. After installing each item, you must re-boot the[...]

  • Page 84

    C-2 C2SBC-Q User's Manual Supero Doctor III Interface Display Screen-I (Health Information) C-2 Conguring Supero Doctor III The Supe ro Doct or III program is a W eb-base management tool that s upports remote management capabili ty . It includes Remote and Local Management tools. The local management is called the SD III Client.[...]

  • Page 85

    Appendix C: Software Installation Instructions C-3 Supero Doctor III Interface Display Screen-II (Remote Control) Note : SD III Software Revisi on 1.0 can be downloaded from our Web site at: ftp:/ /ftp.super micro.com/u tility/Sup ero_Doctor_ III/. Y ou can also download SDIII User's Guide at: http://www .supermicro.com/PRODUCT/ Manuals/SDI II[...]

  • Page 86

    C-4 C2SBC-Q User's Manual Notes[...]

  • Page 87

    (Disclaimer Continued) The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical systems whose failure to perform be reasonably expected to result in signicant injury or[...]