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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Swan SWU26L, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Swan SWU26L one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Swan SWU26L. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Swan SWU26L should contain:
- informations concerning technical data of Swan SWU26L
- name of the manufacturer and a year of construction of the Swan SWU26L item
- rules of operation, control and maintenance of the Swan SWU26L item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Swan SWU26L alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Swan SWU26L, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Swan service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Swan SWU26L.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Swan SWU26L item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Hot Water Urns all models Helpline 01384 573999 v3.0 instructions.indd 1 02/06/2014 14:50[...]
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2 When using any electrical appliance, basic safety precautions should always be followed including the following: • Always ensure that the voltage on the rating label corresponds to the mains voltage in your home • Incorrect operation and improper use can damage the appliance and cause injury to the user. • This appliance can be use[...]
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3 IMPORTANT INFORMATION - RETAIN FOR FUTURE USE • Do not carry the appliance by the power cord. • Do not leave the appliance unattended during use. Always unplug the unit when not in use or before cleaning. • Always operate the appliance on a smooth, even, stable surface. Do not place the unit on a hot surface. • Ensure that the[...]
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4 HOW TO USE SWAN hot water urns are constructed almost entirely of hygienic stainless steel and should give many years of trouble-free service as long as they are used in accordance with these instructions. For all models: Before first use, remove all packaging, rinse out the urn with warm water (without detergent). Fill the urn with the desired a[...]
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5 TIPS & TROUBLESHOOTING Safety first! • NEVER attempt to move the urn when it is full of hot water! • DO NOT site the urn when it can be knocked off the counter top or where someone could lean on the tap accidentally. • ALWAYS sit the urn on a surface that can withstand the weight of the urn and the water in it. For 8L models th[...]
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6 We NLC Services Ltd declare that this product conforms to the following product legislation in accordance with the following directive(s): 2004/108/EC The EMC Directive (the Electromagnetic Compatibility Directive). 2006/95EC. The LVD Directive (Low Voltage Directive). 2011-65-EU. The RoHS directive (Restriction of Hazardous Substances Directive)[...]
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7 DISPOSAL OF UNIT Appliances bearing the symbol shown here may not be disposed of in domestic rubbish. You are required to dispose of old electrical and electronic appliances like this separately. Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to information about the recycling of electrical items. Please visit www.weeeirel[...]
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www.swan-brand.co.uk NLC Ltd. Unit 3, Breener Industrial Estate, Station Drive, Brierley Hill, West Midlands DY5 3JZ Est. 1 93 1 We l o v e wh at we d o s 2 y ear GU ARAN TEE we’re pr o u d o f o ur q u a l it y Scan this QR code to hear about our story Find us on Facebook * * on selected products instructions.indd 8 02/06/2014 14:50[...]