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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Swann BulletCam, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Swann BulletCam one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Swann BulletCam. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Swann BulletCam should contain:
- informations concerning technical data of Swann BulletCam
- name of the manufacturer and a year of construction of the Swann BulletCam item
- rules of operation, control and maintenance of the Swann BulletCam item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Swann BulletCam alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Swann BulletCam, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Swann service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Swann BulletCam.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Swann BulletCam item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Swann T echnical Support All Countries E-mail: UNITED ST A TES toll free USA Exchange & Repairs AUSTRALIA toll free International tech@swann.com.au 877-274-3695 (Sun- Thurs, 2pm-10.30pm PST) 800-627-2799 (Mon0F ri, 9am-1pm PST) 562-777-2551 (Mon-F ri, 9am-5pm PST) 1300 13 8324 (Mon-F ri, 9am-5.30pm Aus EST) +61 3 8412 4610 (Mon-F ri, 9am-5.30pm[...]
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Page 2
2 7 The bulletcam camera is designed for use with any TV , VCR, Security Monitor or computer with a video capture card. The camera has a sealed casing and can be used indoors or in a sheltered position outdoors. The bulletcam camera can be used for a variety of purposes including monitoring callers at the door , keeping your car , yard, shop or war[...]
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Page 3
3 6 *T o extend the operating distance from your TV or VCR you will need to purchase an A/V extension cable (sold separately) which are available at most electronics stores. Y our bulletcam camera is designed to transmit high quality color images to your television and is operated by mains power . T o help guide you through the process of setting u[...]
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Page 4
4 5 1. 2. 3. 4. 5. Once you have chosen the best position for the camera, switch the power to the camera off , and unplug the power lead from the camera. When mounting the bulletcam camera to your ceiling or wall, please ensure that you rotate the camera so that at the top of the camera lens is 'up', otherwise you will find that your pict[...]