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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Swann Color Video Doorphone, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Swann Color Video Doorphone one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Swann Color Video Doorphone. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Swann Color Video Doorphone should contain:
- informations concerning technical data of Swann Color Video Doorphone
- name of the manufacturer and a year of construction of the Swann Color Video Doorphone item
- rules of operation, control and maintenance of the Swann Color Video Doorphone item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Swann Color Video Doorphone alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Swann Color Video Doorphone, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Swann service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Swann Color Video Doorphone.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Swann Color Video Doorphone item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
English Color Video Doorphone High R esolution Intercom Safely see who’s at the door before you answer it Installation Guide www .swannsecurity .com Help Desk / Support Details Swann T echnical Support T elephone Helpdesk All Countries E-mail: UNITED ST A TES toll free USA Exchange & Repairs AUSTRALIA toll free International tech@swann.com.au[...]
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Page 2
F irstly check if the monitor is getting power , make sure the 16VDC 1A power supply is firmly connected to the power socket. Then make sure you have correctly wired the Doorphone system by referring to the Wiring Diagram illustrations on page 8. T est by pressing the “T alk/Monitor” button on the monitor . Y ou should see an image from the int[...]
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Page 3
T able of Contents ............................................ 3 Functions .......... .............................................4 Package Contents ...........................................5 Monitor Features ............................................ 6 Camera Features ............................................ 6 Installation ..............[...]
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Page 4
Operation 9 Functions 4 Hands free Communication Automatic Display Unlock Button Night Vision This device provides hands free communication between the color TFT -LCD monitor and the outdoor intercom unit. With a press of a button, you can communicate with the visitor at the door . When the visitors press the doorbell button , the bell will ring an[...]
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Page 5
P ackage Contents 5 Wiring Diagram 8 Important Informations A B C D Intercom Unit Monitor Lock Please disconnect the power supply from the monitor before connecting the monitor to the intercom unit. Open the door with the touch of a button by installing Swann ’s Electric Door Strike* (SW -D -LOCK). *Sold separately Non-Polarity cable mic Monitor [...]
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Page 6
Positioning the lens using the switch on the back of the camera to adjust the angle of the lens: Installation of the monitor 7 Monitor F eatures 6 Installation of the camera Camera F eatures mic Screen W arning Button T alk / Monitor Button Doorlatch Unlock Button Loud Speaker Contrast wheel V olume wheel Audio/Video wire audio (white and red) vide[...]