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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Swann INTERCOM DB-815, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Swann INTERCOM DB-815 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Swann INTERCOM DB-815. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Swann INTERCOM DB-815 should contain:
- informations concerning technical data of Swann INTERCOM DB-815
- name of the manufacturer and a year of construction of the Swann INTERCOM DB-815 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Swann INTERCOM DB-815 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Swann INTERCOM DB-815, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Swann service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Swann INTERCOM DB-815.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 High Resolution Inter com with 7” LCD scr een SR347-DV7-60100-231109 SW347-DV7 www .swannsecurity .com Operating Instructions DB-815 TM ™ ™ Advanced security made easy[...]
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Page 2
2 2 2 FCC V erification: NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are de- signed to provide reasonable pr otection against harmful interfer ence in a r esiden- tial installation. This equipment generates, uses and can radiate radio freque[...]
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Page 3
3 Indoor LCD Unit Outdoor Intercom Unit Indoor LCD Bracket Outdoor Intercom Bracket Power Adaptor 50ft (15m) Cable Mounting Hardwar e Operating Instructions T able of Contents Package Contents Before Y ou Begin 2 Package Contents 3 Overview 4 Layout 5 Installation Guide 6 Connect W iring 7 Completing Installation 8 Operating the Intercom 9 T rouble[...]
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Page 4
4 4 4 Overview Congratulations on your purchase of Swann’ s high-resolution intercom, the DB- 815 which combines a 7” high quality LCD screen with vivid color with a sleek, damage r esistant, rust-pr oof aluminum outdoor intercom unit with a discreet built- in color camera. At night, the camera utilizes its built-in infrared LEDs to provide lim[...]
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Page 5
5 Layout Indoor LCD Unit Outdoor Unit Mounting Bracket Microphone Camera Lens Doorbell Button Doorbell V olume Speaker Microphone Monitor On/Off Electric Lock Control Doorbell Melody Selection Brightness Control Chroma Contr ol V olume Control Electric Gate Control Answer/Disconnect[...]
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Page 6
6 6 6 Installing the DB-815 can be a tricky process, particularly running the cable from the outdoor Unit the indoor LCD Unit. Running cables through walls and/or the ceiling involves drilling holes and then feeding the cable into them. During this procedur e, there is always the risk of accidentally making contact with live electrical wiring - the[...]
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Page 7
7 7 Connecting Wiring T o attach the wiring correctly: Attach wires to terminals 1-4 on the rear of the indoor Unit by sliding the • U-shaped connection under the screw terminals. Screw into place, being car eful not to overtighten. • Attach a contr ol for an electric lock/door -strike to terminals 5 & 6 and controls • for an ele[...]
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Page 8
8 8 8 Completing Installation All that’ s left to do is attach power to the system, and to mount the indoor and outdoor units on the brackets which have already been placed. T o attach power: Attach the plug on the end of the supplied 12V power supply to the plug on • the rear of the indoor unit. Plug the power supply into a wall socket. If [...]
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Page 9
9 Operating the Intercom Operating the Video Intercom is quite straightforward - doubly so for a visitor - they need only worry about pressing the one button on the outdoor unit! Here’ s a rundown of all the buttons on the interior unit and what they do. Melody: Press to cycle through the differ ent tones available for the doorbell. There is no n[...]
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Page 10
10 10 10 T roubleshooting Problem: I hear crackling/hissing or the audio/video is faint or distorted. Solution: There ar e two possibilities regar ding the cause of this problem. Firstly , it could indicate that there could be a br eak or loose connection in • the cable connecting the outdoor and indoor units. This is easily checked by removin[...]
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Page 11
11 T echnical Specifications 11 DB-815 7” Video Intercom Video Image Sensor 1/4” CMOS Video Quality 380 TV Lines Viewing Angle 67 degrees Day/Night Mode Color during day / switches to B&W at night Night Vision Distance 4m Display Resolution 1440 x 234 Display Size & T ype 7” LCD General Operating Power DC12V Operating T emperature 5?[...]
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Page 12
12 12 12 © Swann Communications 2009 Advanced security made easy™ Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from it’s original purchase date. Y ou must present your receipt as proof of date of purchase for warranty validation. Any Unit which proves defective during the s[...]