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Symantec Norton Smartphone Security 5 manual

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Table of contents for the manual

  • Page 1

    Norton ™ Smartphone Securit y User ’ s Guide for Windows Mobile®[...]

  • Page 2

    [...]

  • Page 3

    Service and support solutions About online support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About phone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    Chapter 4 Updating devices Updating devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Scheduling updates for LiveUpdate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Index Contents 4[...]

  • Page 5

    Ser vice and support solutions About online support Symantec offer s a r ange of technical support and customer servic e options. Y ou can ac cess these options b y clic king the Support link anywher e in the pr oduc t, or by pointing your W eb bro wser to the follo wing addr ess: www .symantec. com/tec hsupp/ Under the Home & Home Offic e sect[...]

  • Page 6

    Under the Home & Home Offic e section, select your product. Then, from the list of options, choose the item that best describes your issue. If you have a question or problem that you still cannot resolv e on the support W eb site by yourself , click a Contact Us link for additional phone support information. This support is av ailable to all r [...]

  • Page 7

    Contact information Region ■ Symantec Corpor ation 555 International W ay Springfield, OR 97477 U .S.A. http ://www .symantec.c om/ home_homeoffice/ support/index.jsp North America ■ Symantec Austr alia Level 2, 1 Julius A venue North Ryde, NSW 2113 Sydne y Austr alia http ://www .symantec.c om/en/ aa/ home_homeoffice/ support/index. jsp Austr [...]

  • Page 8

    Service and support solutions Worldwide service and support 8[...]

  • Page 9

    Introducing Norton Smartphone Securit y This chapter includes the following topics: ■ About Nort on Smartphone Securit y About Norton Smartphone Security N orton Smartphone Security combines mobile securit y with data prot ection in a compr ehensive securit y suite. N orton Smartphone Security offer s protec tion for devic es against malicious th[...]

  • Page 10

    Introducing Norton Smartphone Security About Norton Smartphone Security 10[...]

  • Page 11

    Ins talling Norton Smartphone Securit y This chapter includes the following topics: ■ Syst em requir ements ■ Installing Norton S martphone Securit y ■ T esting the installation ■ Upgr ading N orton Smartphone Security ■ Uninstalling the Nort on Smartphone Security components Sys tem requirements The follo wing is a list of the supported [...]

  • Page 12

    P ocket PCs use a touchscr een or stylus to navig ate throu gh a menu, and Smartphones use a 12-ke y pad and directional arro ws. Installing Norton Smartphone Securit y Befor e installation, do the follo wing on the device: ■ Set the device clock to the cur rent date and time ■ Close all files ■ Exit all applications ■ Restart the device to[...]

  • Page 13

    Upgrading Norton Smartphone Security Do the follo wing befor e upgr ading: ■ Set the device clock to the cur rent date and time ■ Close all files ■ Exit all applications ■ Backup your data ■ Restart the device to ensure that pr eviously installed applications are fully installed and data is saved Installing the upgrade Use the f ollowing [...]

  • Page 14

    T o uninstall the Antivirus on a Pocket PC 1 Select Start > Settings . 2 Select the Syst em tab. 3 Select Remo ve Pr ograms . 4 Select the N orton Antiv irus component. 5 Select Remo ve . 6 Select Y es when the conf irmation message appears. Installing Norton Smartphone Securit y Uninstalling the Norton Smartphone Securit y components 14[...]

  • Page 15

    Pro tecting devices with Norton Smartphone Securit y This chapter includes the following topics: ■ Open Nort on Smartphone Securit y ■ About scanning f or and responding to threats ■ About Auto-P rotec t scans ■ About the Act ivit y Log ■ About SMS AntiSpam Open Norton Smartphone Security N orton Smartphone Security protec ts the device o[...]

  • Page 16

    T able 3-1 Main view options Description Option Customiz e LiveUpdate setting s Options View informat ion about scan and LiveUpdate events Act ivity Log View the list of threats from which your device is currently protect ed Thr eat Definitions Searc h for produc t and virus definitions updates LiveU pdate Display product, version, and licensing in[...]

  • Page 17

    T able 3-2 lists the scan sett ings. T able 3-2 Scan settings Description Setting Nev er: T urns off the scheduled task. Daily: Schedules the task to occur ev ery day . Every {day of week Monday , T uesday ,...}: Schedules the task to occ ur on the specified day of the week. Day {##} of every month: Schedules the task to occur on the specified da[...]

  • Page 18

    T able 3-3 Automatic actions Description Action Does not allow any application to open the infect ed file. Deny Acc ess Deletes the infect ed file and is the recommended action Delete (Default ) Moves the infected file to the Quarantine Q uar antine T emporarily turn off Auto-Pro tect Aut o-Pr otect monitor s and scans the files that the device acc[...]

  • Page 19

    in that list, or if the user runs an acceptable list and the incoming message phone number is not on the list, the messages are rout ed to a Spam folder . The user can maintain a separat e accept able list and blocked list; only one list is acti ve at a time. Note: SMS AntiSpam filter s spam f or SMS messages, not f or email. Configuring SMS AntiSp[...]

  • Page 20

    to send a message to the device. F or example, if your device is r egister ed in the (818) are a code in the United States, dialing (818) 555-1212 and 555-1212 results in dialing the same location. Incoming messages follo w this same rule, depending on the carrier . If a message is sent from (818) 555-1212, the number may show up as either 555-1212[...]

  • Page 21

    Updating devices This chapter includes the following topics: ■ Updating devices ■ Scheduling updates for LiveUpdat e Updating devices Y ou can regular ly download and install the latest virus definitions on your device to protect your device from curr ent thre ats. Y ou can access Nort on Smartphone Security up dates by using LiveUpdat e. LiveU[...]

  • Page 22

    T o search for updates 1 On your device, open Nort on Security > Nor ton AntiV irus . 2 Select Menu > LiveU pdate . LiveU p date connects to the Symantec LiveUpdate server , wher e it searc hes for av ailable virus definitions files, softwar e, and engine updates. After you up date your devic e with the latest virus definitions file, your dev[...]

  • Page 23

    ■ On Smartphone, select Menu > Options > Liv eUpdate Schedule . 3 In the dialog box, select the settings you want, and specify the frequenc y , action, and start time and date to schedule LiveU p date updates. 23 Updating devices Scheduling updates for LiveUpdate[...]

  • Page 24

    Updating devices Scheduling updates for LiveUpdate 24[...]

  • Page 25

    A actions, taking on threats 17 Ac tivit y Log ev ents 18 AntiSpam, configuring 18 antiv irus events 18 Aut o-Pr otect 17–18 D Delete, action for threats 17 Deny Access, action for thre ats 17 devic e updating 21 E EICAR test file 12 F files log ev ent 18 H Help Symantec service and support 5 I installation devic e req uirements 11 N orton Smartp[...]

  • Page 26

    U uninstall antiv irus 13 updates devic e 21 LiveU pdate setting s 22 scan engine 21 scan settings 16 scheduling a scan 16 scheduling LiveUpdate 22 softw ar e 21 upgr ade, Nort on Smartphone Security 13 V ver sion informat ion 15 virus definition file 21 Index 26[...]