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Symbol Technologies 1813-A2-GB20-00 manual

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  • Page 1

    1813 VoIP Gateway User’s Guide Document Number 1813-A2-GB20-00 November 2004[...]

  • Page 2

    1813 VoIP Gateway User’ s Guide Copyright © 2004 Paradyne Corporation. All rights reserved. Printed in U.S.A. Notice This publication is protected by federal copy right law. No part of this publ ication may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or tr anslated into any human or computer language in any [...]

  • Page 3

    1813 VoIP Gateway User’ s Guide Preface This manual is written to provide inform ati on to network administrators. It covers the installation, operation an d applications of the 1813 VoIP Gateway. Impor tant Saf ety I nstruct ions 1. Read and follow all warning notices and instru ctions marked on the product or included in the manual. 2. Slots an[...]

  • Page 4

    1813 VoIP Gateway User’ s Guide — Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. — Do not use the telephone to report a ga s leak in the vici nity of the leak. CE Marking When the product is marked with the CE mark on the equipm ent label, a support[...]

  • Page 5

    1813 VoIP Gateway User’ s Guide Table of Contents CHAPTER 1 INTRODUCTION ........................................................................................................................... 7 1.1 P RODUCT O VER VIEW .............................................................................................................................[...]

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    1813 VoIP Gateway User’ s Guide 6[...]

  • Page 7

    1813 VoIP Gateway User’ s Guide Chapter 1 Introduction This chapter introduces the 1813 VoIP Gateway. It includes a product overvie w, a description of the product’s features and applications, and an explanation of the front panel LED indictors. 1.1 Product Overview Paradyne’s 1813 is a powerful VoIP Gateway, provi ding predictable, real-time[...]

  • Page 8

    1813 VoIP Gateway User’ s Guide 1.3 Applications 8[...]

  • Page 9

    1813 VoIP Gateway User’ s Guide Chapter 2 Hardware Installation 2.1 Reset Button The figure below illustrates the back panel of th e Gateway. On the left si de of the rear panel there is a reset button. This button is used to reload the factory defau lt settings. Use a small object like a ballpoint pen to press the button and hold it down for ove[...]

  • Page 10

    1813 VoIP Gateway User’ s Guide 2.2 Wiring Installation The next figure illustrate s the wiring connections for the Gateway. LAN ADSL Router Modem Network Card Port Power Cable 04-17594 POWER WAN PHONE 3X 2X 1X Internet Ethernet Cable (RJ45) T elephone Cable (RJ1 1) T elephone PC ADSL LAN Port Note : If you have an installed DSL connection, disco[...]

  • Page 11

    1813 VoIP Gateway User’ s Guide 2.3 Front Panel LED Indicators LED Indicator Color Mode Function Red On Device booting On Registered to SIP proxy successfully Green Flash Phone is off-hook On Not registered to SIP proxy PHONE Orange Flash Phone is off-hook On An Ethernet link is established LAN 1X – 3X Green Off An Ethernet link is not establis[...]

  • Page 12

    1813 VoIP Gateway User’ s Guide Chapter 3 Login via the Web Browser This section describes how to manage the VoIP gateway via a Web browser from the local or remote end. You can use a web browser such as Mi crosoft Internet Explor er version 6 or above, or Netscape Navigator version 6 or above. It is best to set your display resolution to 1024 x [...]

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    1813 VoIP Gateway User’ s Guide 3.2 Version To verify the software version of your Gateway, from the Basic Menu bar, click on Version Information . The software version is displayed. 13[...]

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    1813 VoIP Gateway User’ s Guide 3.3 Login Procedure To log on to the system from the web br owser, follow the steps below: STEP 1: Start your Internet browser . STEP 2: T ype the IP address for the Gatewa y in the W eb address field. For example, if the IP address is 192.168.1.101, type http://192.168.1.101 . STEP 3: Y ou will be prompted to ent [...]

  • Page 15

    1813 VoIP Gateway User’ s Guide Chapter 4 Basic Configuration From the Basic menu bar, you can change passwords, configure the W AN/LAN interfaces, set up routing, save settings, reboot the device, and retrieve th e factory default settings. 4.1 Access Control To manage the List of Users, click on Access Control on the m enu bar. On the Access Co[...]

  • Page 16

    1813 VoIP Gateway User’ s Guide 4.1.2 Add User To add a user entry, click on the Add button, and fill out the parameters shown below. Click on Apply to submit the settings. • User Name: Enter the new user name; the User Name is case-sensitive and cannot contain spaces. • Password: Enter a password for the new user; the password is case-sensit[...]

  • Page 17

    1813 VoIP Gateway User’ s Guide 4.2 WAN Setup Click on WAN Setup from the tool bar. The following are the common settings to set up these services. Static IP address: Your Internet Service Prov ider (ISP) assigns you a static IP address, or the IP address of the host needs to be manu ally configured in your network. DHCP mode: You obtain an IP ad[...]

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    1813 VoIP Gateway User’ s Guide 4.2.1 Static IP address Select WAN Setup in the Basic Menu. Then select Static IP address (your ISP assigns you a static IP address, or an IP address of the hos ts needs manually configured in your network), and click on Next . The following screen is displayed. Fill in the parameters and click on Next . WAN IP add[...]

  • Page 19

    1813 VoIP Gateway User’ s Guide 4.2.2 DHCP Mode Select WAN Setup in the Basic Menu. Then select DHCP mode (the host obtains an IP address from the ISP automatically vi a DHCP protocol) and click on Next . The following screen is displayed. Click on Yes. 4.2.3 PPPoE PPPoE provides session authentication using either Password Authentication Protoco[...]

  • Page 20

    1813 VoIP Gateway User’ s Guide 4.3 LAN IP Address The default LAN IP address is 192.168.1.101. Click on LAN Setup from the m enu bar to configure the LAN IP address and subnet mask. The following screen is displayed. 20[...]

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    1813 VoIP Gateway User’ s Guide Enter or select the par ameters as explained below . Click on Apply to submit the s ettings. LAN IP Address Enter the LAN IP address. NetMask Enter the subnet mask of the IP network. DHCP Server Click on Enable or Disable. Starting IP Address Enter the first IP address of the address pool in the DHCP server. Note t[...]

  • Page 22

    1813 VoIP Gateway User’ s Guide 4.4 Save To save the settings to Flash, click on Save & Reboot from the menu bar. In the m ain pane, click on Save . 4.5 Erase To erase the settings and reset to the origin al default click on Erase on the m enu bar. In the main pane of the following display, click on Erase . Then, reboot the system. 22[...]

  • Page 23

    1813 VoIP Gateway User’ s Guide 4.6 Reboot To reboot the Gateway, click on Reboot from the menu bar. In the m ain pane, click on Reboot . Chapter 5 SIP Configuration SIP, the Session Initiation Prot ocol, is a signaling protocol fo r Internet conferencing, telephony, presence, events notification, a nd instant messaging. It is the In ternet Engin[...]

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    1813 VoIP Gateway User’ s Guide 5.1 Introduction The SIP page appears when SIP is clicked in the in the hyperli nks menu under VoIP. This is the first and the initial screen for SIP configur ation, which lists configured SIP Parameters . The screen allows the following actions to be performed. Their configurations are described in the following s[...]

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    1813 VoIP Gateway User’ s Guide 5.2 Local The Local tab configures the local terminal para meters. The page displays the SIP Configuration List. To configure the local parameters, you can click on the Config button or Modify button. The Config button changes all th e local parameters based on th e default settings. The Modify button configures th[...]

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    1813 VoIP Gateway User’ s Guide Config Host Enter or select the SIP host param eters: Interface Choose an interface over which the SI P host will transm it /receive the SIP messages. The WAN interface is mandatory and there are no other selectable options. Transport Choose the transport protocol. It can be either UDP or TCP. The default is UDP. P[...]

  • Page 27

    1813 VoIP Gateway User’ s Guide 5.3 PhoneList The PhoneList tab lists and confi gures the local phone parameters . This section configures the SIP parameter required to build SIP messages for the phone attached to the Gateway to send signaling information to the other party. W hen a call is received, the Gateway checks whether the called number m[...]

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    1813 VoIP Gateway User’ s Guide DTMF The DTMF method is inband. Packetization Period The period of time that the voice pac kets are packetized. The value always shows 20 millis econds. Auth User Name The authentication user name for the Registrar/proxy, which is assigned by the service provider. Auth Password The authentication password for the R[...]

  • Page 29

    1813 VoIP Gateway User’ s Guide 5.4 Remote The Remote tab configures the buddy list. The Gateway looks up the buddy list for the dialed phone number first. If the phone number is not list ed, then the Gateway queries the SIP proxy. It is also suitable for peer-to-peer calling in cases without a SIP Registrar/proxy. For the case without a SIP Regi[...]

  • Page 30

    1813 VoIP Gateway User’ s Guide Add New buddy entries can be added using the Add button. After entering the parameters, click on Add to submit the settings. Modify Select the entry by ticking it in the Select fie ld and click on Modify (see the following figure). After changing the parameters, click on Modify to subm it the settings. Delete Selec[...]

  • Page 31

    1813 VoIP Gateway User’ s Guide 5.5 CallForward This CallForward tab lists the c onfigured call forward information. To configure the call forwarding parameters, tic k the item and click on Modify. After changing the parameters, click on Modify to su bmit the settings. Phone No Displays the selected phone port number for configuration. (Port No. [...]

  • Page 32

    1813 VoIP Gateway User’ s Guide Chapter 6 Performance Monitoring 6.1 System Statistics To view the system statistics, click on the System Statistics button located near the bottom of the menu bar. Statistics are record ed regard ing Interfaces an d TCP-IP. 6.1.1 Interface Statistics To display the interface statistics, click on the Interfaces tab[...]

  • Page 33

    1813 VoIP Gateway User’ s Guide 6.1.2 TCP-IP To view TCP-IP st atistics click on the TCP-IP tab at the top of the Syst em Statistics page. The TCP-IP page displays the IP st atistics, UDP statistics, TCP st atis tics, and ICMP statistics. 33[...]

  • Page 34

    1813 VoIP Gateway User’ s Guide 6.1.3 Ping To access the Ping screen, click on the Ping button, which is located under the Advanced menu bar. This screen performs the ping test. A ping test is used to verify the status of a network connection after the RIP or static route function is enabled. Ping sends a request message to the host and waits for[...]

  • Page 35

    1813 VoIP Gateway User’ s Guide The following is an example of the ping result. The information return ed is as follows: Packets transmitted The number of packets that were trans mitted. Packets received The number of packets that were received. Packet loss (%) The percentage of packets lost (transm itted and received) Minimum round trip time The[...]

  • Page 36

    1813 VoIP Gateway User’ s Guide Chapter 7 Software Upgrade via FTP Follow the steps below to upgrade the firmware version of the Gateway via FTP. The procedures below use LAN port IP address 192.168.1.101 for illustration. STEP 1: Connect the Gateway to a PC using the LAN cable. Set the PC to the same subnet as the Gateway (192.168.1.101). STEP 2[...]

  • Page 37

    1813 VoIP Gateway User’ s Guide STEP 10: After a moment, the file should begin transf erring, after you see th e message Transfer complete, the upgrade process is complete. 37[...]

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    1813 VoIP Gateway User’ s Guide Appendix A: Specifications WAN Interface Ethernet x 1 IEEE 802.3 10/100 Base-T, Auto-crossing LAN Interface Ethernet x 3 IEEE 802.3 10/100 Base-T, Auto-crossing Analog Interface FXS x 1 Management Telnet, Web-based managem ent Software upgrade via TFTP client or FTP server Routing Functions Default gateway Static r[...]

  • Page 39

    1813 VoIP Gateway User’ s Guide LED WAN, LAN 1x, LAN 2x, LAN 3x, PHONE Power Supply The universal power adapte r of the Gateway supports 110–240Vac. The linear power adapter of the Gateway supports 110 or 220Vac. Environmental Conditions Operating temperature 0 – 50 degrees Celsius Relative humidity 5 – 90% (non-condensing) Dimensions 150 m[...]

  • Page 40

    1813 VoIP Gateway User’ s Guide Appendix B: Pin Assignments LAN Port (RJ45 Auto-cross) Pin number Definition Pin number Definition 1 Transmit data+ 5 NC 2 Transmit data- 6 Receive data- 3 Receive data+ 7 NC 4 NC 8 NC 40[...]

  • Page 41

    1813 VoIP Gateway User’ s Guide Appendix C: Troubleshooting Event Checking Procedure or possible cause Unable to access the Web management Check the LAN connection. Check your PC’s TCP/IP setup Web login reject Check your password. The default user name is root; the default password is 1234 . The user name and password are case sensitive. 41[...]

  • Page 42

    1813 VoIP Gateway User’ s Guide Appendix D: GLOSSARY . 100BaseT: A 100 Mbps Ethernet standard th at uses twisted-pair wiring. 10BaseT : A 10 Mbps Ethernet standard th at uses twisted-pair wiring. address: The symbol (usually numeric) identif ying an interface attache d to a network. ADSL: An asynchronous form of DSL in which the bandwidth availab[...]

  • Page 43

    1813 VoIP Gateway User’ s Guide bridge: A device that links local or remote area netw orks together, forwarding packets based on a MAC address (compare with Gateway). broadband: Communication channels ope rating at transmission rates in excess of 64 kbps. broadcast: The simultaneous transm ission to tw o or more communication devices. BT : Burst [...]

  • Page 44

    1813 VoIP Gateway User’ s Guide DMT: Discrete MultiTone. The T1.413 standard modul ation scheme for Digital Subscriber Line technology. DNS: Domain Name Server. A server that re tain s the addresses and routing information for TCP/IP PAT users. download: To receive a file over a netw ork (co mpare with upload). driver: A software module that prov[...]

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    1813 VoIP Gateway User’ s Guide G.991.2: An ITU-T specification for high speed DSL known as G.SHDSL. G.DMT: Another name for the G.992.1 ITU specification. G.lite: Another name for the G.992.2 ITU specification. gateway: A communications device that c onnects two different networks. header: The beginning of a frame or cell that contai ns managem [...]

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    1813 VoIP Gateway User’ s Guide LOC: Loss of Cell delineation. A situation where r eceiving equipment is unable to identify the boundaries of a cell. local analog loopback: A test in which the m odem’s VF signal is looped to its receiver. local loop: An ordinary telephone line. local loopback test: An analog loopback test that loops a device’[...]

  • Page 47

    1813 VoIP Gateway User’ s Guide node: A connection or switching point in a network, also called a host. noise: Unwanted interference to a transm itted signal by an outside source. PAP: Password Authentication Protocol. PPP protoc ol that ensures authentication of the connection between two devices. PAT: Port Address Translation is a form of NAT t[...]

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    1813 VoIP Gateway User’ s Guide remote digital loopback test: This test loops the remote digita l receiver output back into the transmitter input. remote host: The computer receiving the network commands. RFC: Request for Comments. Documents published by the Internet Engineering Task Force pertaining to Internet protocols and policies. RIP: Routi[...]

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    1813 VoIP Gateway User’ s Guide subnet: An independent network segment, that is, it has the same network address, but its subnet address is different. switch: A data switch connects computing devices to host co mputers, enabling multiple devices to share a limited number of ports. An electri cal switch is a device for making, breaking, or changin[...]

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    1813 VoIP Gateway User’ s Guide VDSL: Very-high-speed DSL. A DSL pr otocol running at up to 52 Mb ps, that is restricted to short distances. virtual circuit: A logical circuit established between tw o devices at the start of transmission VOD: Video On Demand. A service that provi des video to subscribers upon request. VPI: Virtual Path Identif ie[...]