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TANDBERG D13841.01 manual

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Table of contents for the manual

  • Page 1

    TANDBERG 3G Gateway User Manual Software version R1 .0 D13841.01 This document is not to be repr oduced in who le or in part withou t permission in w riting from:[...]

  • Page 2

    TANDBERG 3G G ateway Us er Manual ii Trademarks and copyright All rights reserv ed. This do cument contains inform ation that is proprietar y to TANDBERG. No part of this publica tion ma y be reproduced, stored in a retrieval s ystem, or transm itted, in any form, or b y any means, elec tronicall y, mechanically, by photoco pying, or other wise, wi[...]

  • Page 3

    TANDBERG 3G G ateway Us er Manual iii This docum ent was written b y the Research a nd Developm ent Department of T ANDBERG, Norway. W e are comm itted to maintain a high level of qualit y in all our docum entation. Towards this ef fort, we wel come you to Cont act us with c omm ents and suggestions regard ing the content and s tructure of this doc[...]

  • Page 4

    TANDBERG 3G G ateway Us er Manual iv Environmental Issues Thank you for buying a product which contributes to a reduction in pollution, and t hereby helps save the en vironment. Our products reduce t he need for travel and transp ort and thereby reduce p ollution. O ur products have e ither none or f ew consum able parts (c hemicals, toner, gas, pa[...]

  • Page 5

    TANDBERG 3G G ateway Us er Manual v Operator Safety Summary For your protect ion, please read thes e safety instruct ions com pletely before opera ting the equipment and k eep this m anual for future ref erence. T he information in this sum mar y is intended for opera tors. Caref ully observe all warnings, precaut ions and instruct ions both on the[...]

  • Page 6

    TANDBERG 3G G ateway Us er Manual vi Contact us If you have an y questions, comm ents or suggestions , please see t he Online Sup port service at www.tandberg .net . It is also poss ible to send a fax or mail to the atte ntion of: Product and Sales Support TANDBERG P.O. Box 92 1325 L y sak er Norway Tel: +47 67 125 12 5 Fax: +47 67 125 2 34[...]

  • Page 7

    1 Introduction vii Table of Contents 1 Introduction ............................. ............................. .............................. .............................. ..........8 1.1 The TANDB ERG 3G Gate way .............. .............................. .............................. ....................10 1.1.1 3G GATEW AY Capacity – typ[...]

  • Page 8

    TANDBERG 3G G ateway Us er Manual 8 1 Introduction The T ANDBERG 3G Gatewa y enables sites on I P and UMTS Hands ets to partici pate in meetings with eachother with the qua lity and reliabilit y found in all T ANDBERG equipm ent. IP Services and Procedures  Service Pref ix  Load balance UMT S Services The T ANDBERG 3G Gatewa y offers a variet[...]

  • Page 9

    1 Introduction 9 algorithm, which is consider ed an adequate degre e of encr yption for com mercial exchange Network and F eatures  Up to 30 video s ites can be connecte d at the sam e time  Call rate of 64 Kbit on ISD N side and 109k bps on IP side for each call is support ed through the 3G Gatewa y  Video IVR  Selecting IP endp oint f[...]

  • Page 10

    TANDBERG 3G G ateway Us er Manual 10 1.1 The TANDBERG 3G Gatewa y Front view The fr ont panel provides 4 LAN int erfaces, an LCD dis play, RS232 interface and c ontrol buttons. Rear view BRI interface PRI interface The back panel provides o ne PRI interface or 4 BRI interf aces depending on th e configuration and one power s witch/connec tor. Next [...]

  • Page 11

    1 Introduction 11 Red A larm or Loss of signal (LO S) indicates that th ere is no signal and thus no fram ing info received. The sam e eff ect will be obtained b y pulling out the PRI c able. This m ay also be caused by a broken conn ector in the recei ve (RX) part of the cable. Yellow A larm or Rem ote Alarm Indicator (RAI) m eans that the 3G G at[...]

  • Page 12

    TANDBERG 3G G ateway Us er Manual 12 2 Inst allation Precautions:  Never install te lephone wiring d uring a lightnin g storm .  Never install te lephone jacks in wet locations un less the jack is specifically desi gned for wet locations.  Never touch un installed telepho ne wires or term inals unless the t elephone line h as been disconne[...]

  • Page 13

    5 Configure the Gat eway 13 2.1 Unpacking To avoid dam age to the unit duri ng transportatio n, the 3G Gate way is delivered in a special shipping box, which should c ontain the following com ponents:  User Manual an d other docum entation on CD.  Rack- ears, screws and scre wdriver.  Cables: o Power cable o One ISDN PRI cab les or 4 ISDN [...]

  • Page 14

    TANDBERG 3G G ateway Us er Manual 14 2.2 Connecting cables Power cable Connect the s ystem power c able to an electrica l distribution sock et. ISDN PRI or BRI cables The E1/T1 cable s hould be c onnected to a CSU (Ch annel Service Unit). You will n eed a CSU between your 3G Gatewa y and the PRI line fr om y our network provider. LAN cable To use t[...]

  • Page 15

    5 Configure the Gat eway 15 2.3 3G Gateway Configuration The 3G Gate way requires som e basic conf igurations before it can be used. It wil l be necessar y to find the IP-address and to create t he dial-in and d ial-out services pr ogram the IS DN-PRI Line numbers . It is possible to us e the fron t panel LCD disp lay or the ser ial RS232 cable. Us[...]

  • Page 16

    TANDBERG 3G G ateway Us er Manual 16 To conf igure the IP number f ollow the instruct ions below: 1. Press an y key to get the main m enu. 2. IP settings should be displayed. 3. Press [ENTER] to access the IP settings menu. 4. Us the [UP/DOWN] key to select IP Address. 5. Press [ENTER] to access the IP address editing menu. 6. Press [ENTER] again t[...]

  • Page 17

    5 Configure the Gat eway 17 Note that the password can be changed in System Configuration ’ , Misc ’ . See a lso the section ‘ 5.5 Miscellaneous C onfiguratio n ’ .[...]

  • Page 18

    TANDBERG 3G G ateway Us er Manual 18 3 Using the 3G Gat eway 3.1 Call Overview The following W eb-page, called ‘ Overview ’ will be shown when the correct pas sword has bee n entered and sho ws all calls currently active thro ugh the 3G Gat eway. GW Calls Shows each ac tive call through t he 3G Gatewa y. [Idle] No call is acti ve. Active Call A[...]

  • Page 19

    5 Configure the Gat eway 19 Destination shows the Status of the outgoing c all from the 3G Gateway, the num ber and wh ich network the outg oing call is using . Idle No a ctive cal l, call has bee n disconnected. Alerting Call is being con nected. Connected Call is connecte d. Establ out 3G Gatewa y is calling out to dest ination. Clear out Call is[...]

  • Page 20

    TANDBERG 3G G ateway Us er Manual 20 3.2 Dial from UMTS The gatewa y supports tree dif ferent UMTS Dial I n services : - “ DiD ”  Direct outwar ds dialing of a 3G handset. - “ IVR ”  Dialing 3G term inals via selection m enu. - “ Phonebook ”  Selecting entr y from gatewa y phonebook Any of these ser vices can be en abled or dis[...]

  • Page 21

    5 Configure the Gat eway 21 Example:  A videoconferenci ng s y s tem calls into the Extens ion Dial In num ber with IVR ac tive.  The gatewa y activates the ‘ W elcome ’ picture and s ound.  The videoconferenc ing s y st em enters the exte nsion (H.323 Alias) follo wed by the # (pound-sign) to i ndicate end of number.  The gatewa y [...]

  • Page 22

    TANDBERG 3G G ateway Us er Manual 22 Example:  An UMTS phone ca lls into t he Extension Dia l In number with IVR phonebook active. The gatewa y shows a menu with makes it possib le to subm it the name (both Chri stian and first nam e) via the alphanum eric DT RMF keys . For exam ple finding Miche l is possible via press ing 6 (m ,n,o),4 ,2. The [...]

  • Page 23

    5 Configure the Gat eway 23 3.3 Dial from IP IP endpoints an d MCUs can cal l out through the gat eway by usin g one of the ser vices def ined on the gateway. T he gatewa y support three diff erent dial out services: - “ DiD ”  Direct outwar ds dialing of a 3G handset. - “ IVR ”  Dialing 3G term inals via selection m enu. - “ Phoneb[...]

  • Page 24

    TANDBERG 3G G ateway Us er Manual 24 For more details on H-323 Services, please see ‘ 5.7 Services ’ . Note that the ban dwidth used for the ca ll will be 109 Kbit independen t of the band width selected on the IP endpoint, exc ept for selecting 64 Kbit. However th is will result i n an audio only call.[...]

  • Page 25

    5 Configure the Gat eway 25 4 V iew System S t atus To view current g ateway status, o pen ‘ System Status ’ as sho wn in the figure belo w.[...]

  • Page 26

    TANDBERG 3G G ateway Us er Manual 26 4.1 PRI/BRI Status PRI Status The colored part of the system status indicates the condition of the ISDN PRI li ne. There are three possible con ditions:  Sync 30 of 30. I SDN layer 1 an d 2 are up and in s ync.  Sync 0 of 0, ISDN layer 1 and 2 ar e in sync but not up.  Red Alarm, 0 of 0, ISDN layer 1 an[...]

  • Page 27

    5 Configure the Gat eway 27 BRI Status The picture belo w show the status page of a BRI version of the gat eway The BRI status disp lays the conditio ns of ISDN la yer 1 and 2 separ ately. Green in dicates up and in sync. Red indica tes not in s ync and indicate prob ably a discon nected ISDN l ine. Besides the indica tions on t he webpage each I S[...]

  • Page 28

    TANDBERG 3G G ateway Us er Manual 28 Note that in case the BRI 3G gateway is connected with less then 4 BR lines the BRI interfaces with the highest num ber(s) should be left open. For exam ple when onl y 2 ISDN lines are used t hey should be con nected with interf ace 1 and 2.[...]

  • Page 29

    5 Configure the Gat eway 29 4.2 H.323 Status To view H.323 g atekeeper s tatus, open ‘ H.323 Status ’ as sho wn in the figure belo w. Note that it is not possible t o use this IP addres s to place calls t hrough the Gat eway. GW IP Address Sho ws the IP address of the gate way. H.323 Gatekeepe r Status Shows status and I P addres s of the Gatek[...]

  • Page 30

    TANDBERG 3G G ateway Us er Manual 30 4.3 System Information To view gatewa y information, op en ‘ System Information as sho wn in the figure be low. This pag e provides inform ation on installed sof tware and hard ware.[...]

  • Page 31

    5 Configure the Gat eway 31 4.4 Available Resources To view available r esource s on the gatewa y, open ‘ Availa ble R esources ’ as sh own in the f igure below. The available resour ces sho ws the actual S ystem Load, the am ount of video cal ls and the amount of avail able ISDN chann els. These figures depend on the usa ge of the s ystem . No[...]

  • Page 32

    TANDBERG 3G G ateway Us er Manual 32 5 Configure the Gateway To conf igure the gatewa y, open ‘ System Configuratio n ’ and ‘ Gatewa y Configuration ’ .  System Configura tion  IP Configuration  H.323 Configurat ion  SNMP Configurat ion  Miscellaneous C onfiguratio n  Software Upgrad e  Services Conf iguration[...]

  • Page 33

    5 Configure the Gat eway 33 5.1 System Configuration 5.1.1 PRI Configuration To conf igure the PRI, select ‘ S ystem Configur atio n - PRI ’ as sho wn in the figure b elow. PRI Protocol Select between t he following PRI protocols:  ETSI (Euro ISDN)  National ISDN  AT&T Cus tom Save W hen all settings are entered, pleas e press the [...]

  • Page 34

    TANDBERG 3G G ateway Us er Manual 34 Interface Configuration This section conf igures the PRI or ISDN interfac e. PRI CRC-4 Used for m ost E1-PRI configur ations. If your n etwork equipm ent does not suppor t this feature, s et PRI CRC-4 to Of f. Bearer capabilit ies W ithin I SDN dif ferent bearer capabil ities are used to signal the t ype of date[...]

  • Page 35

    5 Configure the Gat eway 35 5.1.2 BRI configuration To conf igure the 4 BRI port s, select ‘ System Configur ation - BRI ’ as shown in the f igure below. BRI Protocol Select between t he following BRI protocols:  ETSI (Euro ISDN)  National ISDN  AT&T Cus tom Bearer capabilit ies W ithin I SDN dif ferent bearer capabil ities are use[...]

  • Page 36

    TANDBERG 3G G ateway Us er Manual 36 o UDI: In som e situations the sw itch does not accept ca lls which use the correct H324M capabilit y. This setting m akes it possib le to use the gatewa y in these situations via sel ecting UDI . Note that it is not possible t o configure ISDN B RI lines for special functions lik e dial out onl y. The gatewa y [...]

  • Page 37

    5 Configure the Gat eway 37 5.2 IP Configuration To conf igure the IP settings on the gatewa y, open ‘ System Configuration - I P ’ as shown in the figure below. Configuration IP Address Assignment DHCP : Dynam ic Host Configuration Prot ocol can be sel ected when a DHC P server is present. Static I P Address, Stat ic IP Subnet Mas k and Static[...]

  • Page 38

    TANDBERG 3G G ateway Us er Manual 38 IP Ethernet Speed Auto T he gateway will autom atically detect the speed/dupl ex on the L AN. 10Half T he gateway will co nnect to the LAN usi ng 10 Mbps/H alf Duplex. 10Full T he gateway will co nnect to the LAN usi ng 10 Mbps/F ull Duplex. 100Half T he gateway will co nnect to the LAN usi ng 100 Mbps /Half Dup[...]

  • Page 39

    5 Configure the Gat eway 39 5.3 H.323 Configuration To dial out from IP to ISDN, throug h the gatewa y, requires the use of H.323 num bers (E.164 aliases). T his means that the gat eway mus t be registered to a Gat ekeeper. H.323 Gatekeeper Status sho ws the current status of the Gatek eeper registratio n. Note that if the Ga tekeeper is c onfigure[...]

  • Page 40

    TANDBERG 3G G ateway Us er Manual 40 Gatekeeper Setti ngs Gatekeeper M ode Enables the gate way to register to a G atekeeper or without (direct m ode). Selecting direct will gray out the gatekeeper IP address settings. W hen registered with a gatekeep er, the H.323 Gatek eeper Status sho ws Registered, Gatek eeper ’ s IP addres s and what port us[...]

  • Page 41

    5 Configure the Gat eway 41 5.4 SNMP Configuration SNMP (Sim ple Network Managem ent Protocol) is us ed f or monitoring and conf iguring diff erent units in a net work. The gatewa y ’ s SNMP A gent resp onds to requests from SNMP Managers (a PC program etc.). SNM P traps are generated b y the agent to inf orm the m anager about important events. [...]

  • Page 42

    TANDBERG 3G G ateway Us er Manual 42 Configuration SNMP Mo de The SNMP operat ion modus can be set to:  On , turnn SNMP o n;  Off , turn SNMP off ;  ReadOnly , Do not s end SNMP inform ation to the hos t.;  Trapsonly , Onl y send SNMP inform ation identified as T RAPS to the host. SNMP Commu nity Name SNMP Comm unity names are us ed to [...]

  • Page 43

    5 Configure the Gat eway 43 5.5 Miscellaneous Configuration To conf igure the miscellaneous s ettings on the ga teway, open ‘ Misc ’ as shown in the f igure below. Configuration To change the s ystem name of the gatewa y, enter the new system name in the ‘ S ystem Name ’ . Password To change the s ystem pas sword of the gatewa y, enter the [...]

  • Page 44

    TANDBERG 3G G ateway Us er Manual 44 In addition, the S NMP Service Re ad Only/Traps Onl y will mak e it possible to read SNMP messages in add ition to enable/d isable SNMP. Save Press ‘ Save ’ and t hen the ‘ Restart ’ .[...]

  • Page 45

    5 Configure the Gat eway 45 5.6 Software Upgrade Software upgra de is where new software to th e gatewa y can be installed f rom. It also sho ws current software v ersion and the gat eway ’ s hard ware serial num ber. Note that to upgra de the Gate way, a valid Release k ey and Sof tware file is requir ed. Contact your TANDBERG representative for[...]

  • Page 46

    TANDBERG 3G G ateway Us er Manual 46 Install Softw are Release Ke y Enter the releas e key in the Key field and pres s ‘ Install Software ’ . You will b e presented with a new page where you select the sof tware pack age file to upload.[...]

  • Page 47

    5 Configure the Gat eway 47 5.7 Services Configuration Dialing rules f or both UMTS hands ets and H32 3 endpoints are conf igured via th e services m enu. In the services m enu the following ser vices t ypes are distinguished :  “ DiD ”  Direct inwards d ialling H.323 endpoint or 3G term inal  “ IVR ”  Di alling H.323 en dpoint/[...]

  • Page 48

    TANDBERG 3G G ateway Us er Manual 48 The configuration s hould be read fr om left to right as subsequent ac tions taken after each otter: In Prefix/nr (rem ove)  in Pos tfix(rem ove)  Service t ype  out Prefix/Nr (ad d)  out Postf ix (add). The in Pref ix/Nr & Postf ix set will be used f or matching the incom ing called number/addre[...]

  • Page 49

    5 Configure the Gat eway 49 5.7.1 IVR The gatewa y contains a so called interactive video and voice res ponse s ystem which m akes it possible to select destinations f rom a phonebook . It is also poss ible to subm it a number of an IP endpoint when the extensio n is known. The f igure below sho ws an exam ple of the input screen. The num bers type[...]

  • Page 50

    TANDBERG 3G G ateway Us er Manual 50 5.7.2 examples Below there are t wo exam ples of service conf igurations . Example 1: Numb er plan m apping Service t ype DiD Net type (f rom): H324m /3G From Prefix /Nr: 6789 From Postf ix: Net type (to): H3 23 To Prefix/Nr : 5 To Postfix: W hen dialing the number 67890 000 there will be a match with “ 0000 ?[...]

  • Page 51

    51 6 Appendices  Appendix 1: Decl aration of Conform ity  Appendix 2: Us ing the front panel LCD ke y s[...]

  • Page 52

    TANDBERG 3G G atewa y User Manual 52 Appendix 1: Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity.[...]

  • Page 53

    53 Appendix 2: using the front panel LCD keys Every button on the front panel has multiple functions due to the limited amount of keys. In this appendix it is explained what the different functions are at different levels. State 0: Display Status info Any Key: State 1 State 1: menu navigation, Display current menu item  Up/Down : navigate betwee[...]

  • Page 54

    TANDBERG 3G G atewa y User Manual 54  Up/Down : browse Yes/No  ENTER : in No state: State 3  ENTER : in Yes state, store, State 2  ESC: Cancel the edit, State 2 State 6: "Confirm" Menu Items like State 1 with Yes/No, No is the default  Up/Down : Scroll through Yes/No  ENTER : Confirm choice, State 1  ESC : State 1 Sta[...]