TANDBERG D1389801 manual

Content Server User Manual Software version S1 D1389801 This document is not to be reproduced in whole or in part without permission in writing from:[...]

TANDBERG Content Server User Manual ii Trademarks and Copyright All rights reserved. This document conta ins inform ation that is proprietar y to TANDBERG. No part of this publication may be reproduced, st ored in a re trieval system, or transmitted, in any form, or by any means, electronically, mechani cally, by photocopying, or otherwise, without[...]

User Manual iii WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE O penSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, I NCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INC LUDING ,BUT NOT LIMITED TO, PROCU REMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF U SE, DATA,[...]

TANDBERG Content Server User Manual iv Environmental Issues Thank you for buying a product, which contribute s to a reduction in pollution, and thereby helps save the environment. Our products red uce the n eed for travel and transport and thereby re duce pollution. Our products have either none or few consumable parts (chemical s, toner, gas, pape[...]

User Manual v Operator Safety Summary For your protection, please read these safety instructions completely before op erating the equipment and keep this manual for futu re reference. The information in this su mmary is intended for operators. Carefully observe all wa rnings, pr ecautions and instructio ns both on the app aratus and in the operatin[...]

TANDBERG Content Server User Manual vi  Servicing - Do not attempt to service th e apparatus yourself as opening or removing covers may expose you to dangerous vo ltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.  Damaged Equipment - Unplug the ap paratus from the outlet and refer servici[...]

User Manual vii Contact us If you have any questions, comments or suggestions, please se e the Online Support service at www.tandberg.net It is also possible to send a fa x or mail to the attention of: Product and Sales Support TANDBERG P.O. Box 92 1325 Lysaker Norway Tel: +47 67 125 125 Fax: +47 67 125 234[...]

TANDBERG Content Server User Manual viii End-User License Information IMPORTANT: THE USER MANUAL CD FOR THIS P RODUCT CONTAINS IMPORTANT TERMS AND CONDITIONS INCLUDING END U SER LICENSE AGREEMENTS. THE LICENSE AGREEMENTS SHOULD BE READ PRIOR TO USE. USE OF THIS PRODUCT CONSTITUTES ACCEPTANCE OF THE TERMS OF THE LICENSES.[...]

User Manual ix Table of Contents End-User Licens e Inform ation ................................................................................................... .... viii 1 Introduction ................................................................................................................... ............ 1 2 Installa tion ..............[...]

TANDBERG Content Server User Manual x 5.2 Editing C onferences........................................................................................................ ..... 68 5.2.1 Slide List .................................................................................................................. 70 5.2.2 Media UR L List .................[...]

1 Introduction The TANDBERG Content Server is the latest addition to the TANDBERG product range which provides users with a quick and easy wa y to record video meetings and view them live or on- demand from their comput ers. Features at a glance:  Large scale content creation from multiple concurrent video meetings  Live streaming of video me[...]

TANDBERG Content Server User Manual 2 2 Inst allation Precautions:  Never install communi cation wiring duri ng a lightning storm.  Never install ja cks for communic ation cables in wet l ocations u nless the jack is specifically designed for wet locations.  Never touch uninstalled co mmunication wires o r terminals unless the comm unicati[...]

3 2.1 Unpacking To avoid damage to the unit during transportation, the Content Server is delive red in a special shipping box, which should contai n the following com ponents:  User Manual and other documentation o n CD.  Rack-ears, sc rews and screwd river.  Cables: o Power cable o Ethernet cable  TANDBERG Content Server Installation s[...]

TANDBERG Content Server User Manual 4 4. Insert the Content Server into a 19” rack, and secure with screws in the front (fo ur screws). 2.2 Connecting cables LAN cable Connect a LAN cable from the ‘LAN 1’ conne ctor on the Content Server to your network. The LAN 2, 3 and 4’ connectors are not used and shoul d be left open. Power cable Conne[...]

5 2.3 IP Address Setting Configuration The Content Server requires the IP Address Setti ngs to be configured before it can be u sed. IP Address Configuration ca n be made using the LCD Panel. The default IP Address configuratio n is DHCP. It is recommended that administrators change the configuration to a Static IP address once the server is in pro[...]

TANDBERG Content Server User Manual 6 5. Press Enter again at the Address Ty pe screen and select the required configuration ( DHCP or Static ) by using the Up or Down arro ws. 6. Press Enter to confirm. 7. If you have selected Static configuratio n, go to Section 2.3.2 Static IP configuration . If you have selected DHCP configuration, go to Sectio[...]

7 3. To configure the Content Server, go to the Administra tor Settings to set the H.323 system alias and E.164 aliase s for each line. For details, see the A dministrator Setings chapter of this manual. 4. Once the initial setup has been completed, log in to https://<ContentServ erIPaddress>:8098/ and use the Set Administrativ e Password too[...]

TANDBERG Content Server User Manual 8 2.3.5 QuickTime installation NOTE: Read this section only if you require calls to be re corded and stream ed in the QuickTime ® format. If you will be recording calls in two fo rmats only - Window s Media and Real Media, you do NOT need to install Quic kTime on the server. QuickTime can be installed and ena bl[...]

9 Line 1 or Codec Support section for Archiving Line s 2-5). Remember to click the Save button to confirm the changes. 13. Attach Recording and Streaming Templ ates with QuickTime outputs to Lines 1 -5 to take advantage of the QuickTime output functionality and re cord your content for on demand QuickTime playba ck. Example:  select QuickTime 6 [...]

TANDBERG Content Server User Manual 10 3 General Use TANDBERG Content Server The Content Server will always be turned on and be available to record conference calls. The unit itself should not be available to users at anyt ime. If the system does not respond:  Check the LCD panel to determine if the unit is switched on and ‘live’.  Make s[...]

11 3.1.1 How to restart the Content Server 1. Press Enter to display the Main Menu screen. 2. From the Main Menu screen, use the Up or Down a rrow to select Commands . 3. Press Enter to confirm your selection. 4. From the Commands menu, use the Up or Down a rrow to select Restart and press Enter. 5. You will be asked to confirm this action on the f[...]

TANDBERG Content Server User Manual 12 3.2.1 How to restore the Content Server to factory settings 1. Press Enter to display the Main Menu screen. 2. From the Main Menu screen, use the Up or Down a rrow to select Commands . 3. Press Enter to confirm your selection. 4. From the Commands menu, use the Up or Down a rrow to select Restore Factory and p[...]

13 4 Administrator Settings To view the Administrator Settings, click the Log in button then enter your admin istration username and password. When you are successfully logged in, the screen will display the Welcome <username> message as displayed bel ow, with menu items now available according to your login privileges. The administrator need[...]

TANDBERG Content Server User Manual 14 4.1 Site Settings Administrators need to review configuration inform ation in the Site Settings men u to ensure that the system is configured properly for their installation site. All changes made in the Site Settings page need to be confirme d by clicking the Save button at the top or bottom of the page. Clic[...]

15 4.1.1 Content Server Properties This menu item contains the following se ttings:  System Name  H.323 Address  H.323 Listen Port  Content Library Host Name  Database Source  Restart Service System Name Other systems can call in u sing this name instead of IP- number/IP-address. System Name is also used for re gistering with a ga[...]

TANDBERG Content Server User Manual 16 for on demand playback). Before restarting the Endpoint, ch eck if there a re live conferences in progress in the Live Conf erences page or ch eck the call status on the LCD panel of the unit. The Site Settings page will also display a warning if lines are in a call. If you click on the Restart Service button [...]

17 4.1.1.1 Restart Service If there are no live calls on the TA NDBERG Content Server, clicking the Restart Serv ice button will result in the following message being displayed. If the TANDBERG Content Service is recording call s at the time, the Site Setting interface will indicate this and all Site Settings will be disabled except for the Restart[...]

TANDBERG Content Server User Manual 18 4.1.2 Gatekeeper The Gatekeeper configurat ion menu contains the following settings:  Gatekeeper Discovery  IP Address  Port Gatekeeper Discovery Gatekeeper Discovery configuration ca n be set to OFF, MANUAL or AUTO. OFF - The system will not use a g atekeeper for calls. MANUAL - The system will use a[...]

19 4.1.3 H.323 ports The H.323 ports configuration menu contains the following setting s:  Use static ports  TCP  UDP . Use stat ic ports ‘Use static ports’ is disable d by default. This means that the system will dynamically allocate which ports to use when opening a TCP/UDP connection. The reason for doing this i s to avoid using the[...]

TANDBERG Content Server User Manual 20 4.1.4 Site Codec Support The Site Codec Support configuration menu contains the followin g settings:  Windows Media  Real Media  QuickTime Windows Media and Real Media code cs are enabled by default. Administ rators can disable individual codecs to suit their installation require ments. Disabling sit [...]

21 4.2 Line settings The Line Settings menu allows the admi nistrator to select default settings which apply to each available line on the TANDBERG Content Server. The number of lines is equal to the number of concurrent video meetings whi ch can be record ed by the TANDBERG Content Server and may di ffer between systems. Please refer to your purch[...]

TANDBERG Content Server User Manual 22 4.2.1 Transcoding Line The following Line Settings are available for the Tran scoding Line:  Transcoding Line Properties  H.239 Capabilities  Call Options  Advertised Codecs  Transcoding Codec Support  Transcoding Templates[...]

23 4.2.2 Transcoding Line Properties: H.323 ID The identity of the line number that can be used from an endpoint to dial the line. E.164 Alias The gatekeeper alias that can be used from an endpoi nt to dial the line. If a gatekeeper is present, it is possible to place IP-calls usi ng “telephone-style” numbers, eg. an E.164 alias, accordi ng to [...]

TANDBERG Content Server User Manual 24 4.2.3 H.239 Capabilities: The Transcoding Line H.239 Ca pabilities are enabled by default. If H.239 Dual Video output is not required, this capability can be disabled. Administrators can set the minimum and maximum re solutions for acceptable H.239 video in put. For optimal performance, it is recommen ded t ha[...]

25 4.2.4 Call options The supported call speeds and maximum time in call can be set for each line. Supported call speeds The administrator can sele ct the supported call spe eds for each line from a range of options from 128 to 2048 Kbps. This determines the range of avail able confe rence bandwidths when a user dials out from the TANDBE RG Content[...]

TANDBERG Content Server User Manual 26 4.2.5 Advertised Codecs The TANDBERG Content Server supp orts adverti sing of video and audio codecs as pa rt of the capability set negotiation. The advertised video and audio codecs can be set for each line. Ad vert ise vid eo codecs The administrator can enab le advertising of video codecs for each line by s[...]

27 4.2.6 Transcoding Codec Support The Transcoding Codec Support configuration menu contai ns the following options:  Windows Media  QuickTime  Real Media Administrators can disable or enable individual co decs for each line to suit their installation requirements. NOTE: The Content Server will ship with QuickTime su pport turned off by de[...]

TANDBERG Content Server User Manual 28 4.2.7 Transcoding Templates The Template Options drop-do wn menu allows users to select a recording/ streaming templat e to be used for the transcoding line. Only templates app ropriate for the Line are displayed in the drop-down menu for that line. For example: NOTE: Live streaming is only enabled for Real Me[...]

29 The following factory recording/streami ng templa tes for the Transcoding Li ne are shipped with the TANDBERG Content Server: Template name Output type QuickTime 6 Default Template – QT6-Default.xml QuickTime 6: 56K and 384K on demand QuickTime 6 Low Bitrate Template – QT6-L ow.xml QuickTime 6: 56K and 128K on demand Real Media 10 Default Te[...]

TANDBERG Content Server User Manual 30 4.2.8 Archiving Line Properties See Chapter 4.2.1: Transcoding Line Properti es , for a detailed description of the line settings screen. 4.2.8.1 Codec Support Codec Support for Archiving Line s is limited to Windows Media an d QuickTime formats only. Administrators can disable or enable individual co decs for[...]

31 4.2.8.2 Archiving Templates The Template Options drop-do wn menu allows users to select a recording/ streaming templat e to be used for the Archiving Lines. Only templates a ppropriate for the line are displayed in the drop- down menu for that line. NOTE: Live streaming is only enabled for QuickTime conten t if external streaming servers are use[...]

TANDBERG Content Server User Manual 32 4.3 User Management The User Management menu is u sed to authorize user privileges. The TANDBERG Content Server does not store user password s. Administrators can add new users, change user privi leges and delete use rs. Usernames added by the administrator through this menu must belo ng to valid existing user[...]

33 4.3.1 Adding Users Enter one user per line or leave a sp ace between each valid username then cli ck the “Add Users” button to add them to the database. If the users are to have Administrator Privileges, se lect the checkbox to the right of the field before clicking the Add Users button an d they will be adde d as Administrators.[...]

TANDBERG Content Server User Manual 34 4.4.2 Managing Users An Administrator can add or remove Administrato r Privileges or del ete users from the database. 4.3.1.1 Deleting users To delete one or more users or ad ministrators, select the check box to the left of their username and click the “Delete Selected” button. They will be removed from t[...]

35 4.4 Template Editor The contents of a template determine ho w output from a videoconference is h andled by the TANDBERG Content Server to pr oduce the desired outputs. Options to think about for creating templates to produ ce the output required:  Is a transcoding or archiving line used?  What codecs or combinations of co de cs are needed?[...]

TANDBERG Content Server User Manual 36 4.4.1 Template List[...]

37 4.4.2 Existing Template By clicking an existing template, the screen will look like this: Clicking on any of the Writers or Outputs on the left hand side of the screen will displ ay the related information on the ri ght hand side of the screen. 4.4.3 Editing an Existing Template Click the Edit button to make changes to the existing template.[...]

TANDBERG Content Server User Manual 38 4.4.4 Editing a New Template Screen When an existing template is edited, the right h and side of the screen will display the Inform ation for the writer highlighted in orange on th e left hand side of the screen. Click the title bar of another writer to display its information on the right hand side of the scr[...]

39 4.4.5 Serverpush Output Screen If you click on the writer (left hand side of screen) y ou will see the information on the right hand side of screen in Output and Writer Information The Server name is set to (local) and will be interpreted as IP that the Content Server i s using. The Filename base must be the same as the last part of the Streamin[...]

TANDBERG Content Server User Manual 40 4.4.6 File Output Information Enter the Directory and Filename base for the live conferen ces in the Output Information part of the screen. For Windows Media, the Directo ry for files is E:/data/media For QuickTime and Real Media, the Dire ctory for files is E:/data/www Append other folders to the Directory to[...]

41 4.4.7 Creating a New Template When you click on the “New Template” button fr om the Template Editor screen you will see a screen like this: Filename: Enter the name of this temp late. (e.g. WMV8-Default.xml) Job Description: Enter a meaningful d escription for this job. Templates are sorted in the interface by Job description . 4.4.7.1 Templ[...]

TANDBERG Content Server User Manual 42 4.4.7.2 Windows Media Up to three writers are permitted for a Windows Media template (this mean s that three outputs can be generated for this format). Each writer will have the following Information: Profile filename Select the right profile for t he required type of output. Profiles determine the type of cod[...]

43 Choose Source: Extende d (H.239) video if you want a video with an extended video stream from a H.239 pre sentation Picture in picture Check this box if you require a pi cture in picture layout for your output (otherwise the default layout is Picture out of Picture) PIP location Select the location of the Pictur e in Picture from the drop down m[...]

TANDBERG Content Server User Manual 44 4.4.7.3 File Output File Output information specifies where the file will be saved for on demand viewing. Directory E:/data/media is the defau lt path if streamed off the Content Server Windows Media streaming server. Filename base Enter characters that will become t he base of the filename. Spaces are allowed[...]

45 4.4.7.4 Server Push The Serverpush method, or pushing the l ive str eam to the Windows Media stream ing server is the default streaming option on the Content Server. For streaming, enter the followin g information:  The server name of your external Windows Me dia streaming serve r or (local) if you are using the Content Server Windows Me dia [...]

TANDBERG Content Server User Manual 46 4.4.7.5 Network Network is used to add the netwo rk sink or server pull functionality to the Content Server. It can only be used for Windows Media in situations where you want the external server to req uest the stream. A network publishing point has to be created on the external Windows Media server to take a[...]

47 4.4.7.6 QuickTime Up to three writers are permitted for a QuickT ime template (this m eans that three outputs are allowed to be generated for this format). The Qui ckTi me format does not allow live streami ng. File Output File Output information specifies where the file will be saved for on demand viewing. E:datawww - the default directory fo[...]

TANDBERG Content Server User Manual 48 • Real Media Up to three writers are permitted for a Real M edia template (this mean s that three outputs are allowed to be generated for this format). The Real Media format do es not allow for live streaming direct from the TANDBERG Conte nt Server. File Output File Output information specifies where the fi[...]

49 4.4.7.7 H.323 Writer The H.323 Writer allows the creation of templates for Archiving lines, by wrapping H.261 and H.263+ codecs in either QuickTime o r Windows Media format The H.323 Writer does not require a p rofile, but users have to choose the file type – Windows Media or QuickTime. Windows Media Only one file output is supported for this [...]

TANDBERG Content Server User Manual 50 4.4.7.8 Still Image Use this writer if you want to extract still im ages from the extended video (H.239 ) stream for low- bandwidth streaming. This write r can only be used in a template which spe cifies dual video. One writer only is supported. Still images of extended H.239 video are ex tracted at a specifie[...]

51 To setup up a multicast stream from the TAND BERG Content Server first edit the relevant Template (WMV8-MulticastDefault.xml for the Tran scoding line or H323-ASF-M ulticast.xml for the archiving lines) with the Template Editor. Make a note of the Port used for the Network Output Information as this will be used later in the creation of the new [...]

TANDBERG Content Server User Manual 52 The next steps are to create the multicast publis hing point and the multicast announcement file. At this point the administrator should use the Remote Desktop Connection application to conn ect to the Content Server and the administrat ive pages of the Windows Media Services. Within the Windows Media Service [...]

53 The Encoder URL is the IP address of the Content Server followed by the port you selected in the template. E.g. http://127.0.0.1:9990 On completion of the Wizard choose to create a .nsc file.[...]

TANDBERG Content Server User Manual 54 In the Multicast Announcement Wizard choose to create the “Multi cast information file (. nsc ) and announcement file (.asx)” If the call is already in progress when you run the announcement wizard you can choose to automatically retrieve the stream formats. If y ou are setting this up before the call star[...]

55 to be used in the multicast (note: you can use previously recorded conference m ovie files for this). Choose whether you want to enable logging or not for the multica st. Set the location of where the (. nsc ) and (. asx ) files will be created. This should be within the E:datawww path.[...]

TANDBERG Content Server User Manual 56 Specify the URL to the Multicast Information File . This should be of the form http://< Content Server IP>/data/Multicast.nsc where <Conte nt Serv er IP> is the address of your Content Server. After choosing whether you want to add furt her meta -data and archive you have completed the announcement[...]

57 When you have done this setup once you do not n eed to repeat it for further calls unle ss you change any of the streaming parameters (su ch as bi trate or codecs etc). If you have to create further announcement files then retain y our previous one s for use in other calls. NOTE : It is possible to create a .nsc file with multiple s tream format[...]

TANDBERG Content Server User Manual 58 4.5 Software Upgrade The ‘Software Upgrade’ page allows administrators to view the software ve rsion, device se rial number, and option keys installed on the TANDBERG Content Server. The Content Server software can ea sily be upgraded by adding option key s and installing release keys provided by authorize[...]

59 5 Creating and Editing Content The TANDBERG Content Server enabl es users wi th ‘Owner’ and ‘Administrator’ privilege s to record video calls by dialing out from the web interfa ce and to edit their recorded content. Owners and Administrators need to log in to the Content Server to cre ate and edit their conferences. Click the Log In but[...]

TANDBERG Content Server User Manual 60 You will see a screen similar to this if you ar e a Conference O wner and have the ability to record calls and edit your reco rded content. You will see a screen similar to this if you have administr ative privileges.[...]

61 5.1 Creating Conferences Click on the Create Conference text link in the menu bar. Enter the following details about the Conference: Title The name of the conference that participants will see Description Details about the conference to be displ ayed beneath the Title in the Conference list Key words Enter any keywords that can be used when se a[...]

TANDBERG Content Server User Manual 62 Make a call Recording Type There are two recording types available - Record / Stream or Archive Record / Stream – If you select the Record/Stream radio button, your conference will be re corded on the Transcoding Line Archive – If you select the Archive radi o button, your conference will be recorded on an[...]

63 Call State Information The display will be updated with the following call information: Click the “ End Call ” button to finish the call. Calls can also be terminated from the remote end.[...]

TANDBERG Content Server User Manual 64 5.1.1 Live View Once the call has been made, the following scre en will be displayed to the Owne r of the conference. NOTE: To view the path to your recorded content, you can cli ck on the Show URL List button to display the movie and slide URLs. When finished, click on the Hide URL List button. The Conference[...]

65 5.1.1.1 Watch Click to view the live conference. Click on the displayed bit rate to watch the live stream . Depending on the template used for the call, there may be one or multiple bit rates available, or none if the conference is not being streamed. Note: The start up time of the stream is affected by internal buffering so if the video does no[...]

TANDBERG Content Server User Manual 66 5.1.1.2 Email Click to send an email with the URL for users to view t he Conference.[...]

67 5.1.1.3 Conference Views While the call is live, the conference details will be displayed in the list of Live Conference s and users will be able to click on a link to view the live presentation. When the conference has completed, it will be listed with the recorded conferen ces[...]

TANDBERG Content Server User Manual 68 5.2 Editing Conferences Click on the Edit link to the right of the Confer ence name to edit its contents. Only Owners and Administrators can e dit conferences. Owners can edit their own conference s. Administrators can edit all conferences.[...]

69 The following conference details can be edited: Title: The name of the conference that participants will see Description: Details about the conference to be displ ayed beneath the Title in the Conference list Key words: Enter any key words that can be used when searchin g for the conference Copyright: Enter any copyright informat ion about the c[...]

TANDBERG Content Server User Manual 70 5.2.1 Slide List Conference owners can click on the Sho w Slide List button to display and edit the titles of the slides. This will display the slides for the conference. Change the names of the Slide Titles and cli ck Save when they are correct. Return takes you back to same page you came from in the Re corde[...]

71 5.2.2 Media URL List Administrator s can click on the Show URL List button to display the URLs of the movies and the URL path to the presentation slides. This will display the URLs of any on demand mo vies and the slide path for grap hics associated with this conference.[...]

TANDBERG Content Server User Manual 72 5.2.3 Content Editor Click the Content Editor button to add slides, modify slides and position the slid e index points in the presentation. You will see the following screen if you are editing a conference wh ich does not have any slides.[...]

73 5.2.4 Uploading Slides Click the Upload Slide button to add a graphi c to your presentation. Formats You can upload graphics i n the following formats: .JPEG, .GIF and .PNG Filesize The filesize of the graphic must not exceed 15 0 K. Dimensions The Content Editor will resize your graphic proportionally for display in the Content Viewer. If you w[...]

TANDBERG Content Server User Manual 74 To reorder the slide list, click a nd drag the slide you wish to change. The number to the left of the slide will change dynamically as you move it. not set means that the slide is yet not associated wi th a marker in the conference presentation.[...]

75 5.2.5 Deleting Slides Click the DELETE button on the slide if you wish to remove it from the slid e list. 5.2.6 Adding Markers Adding markers into the timeline is done by clic king above the video slid er bar. This will enter a small inverted triangle to indicate a marker has b een added. The first marker entered will corre spond with the first [...]

TANDBERG Content Server User Manual 76 5.2.7 Removing Markers Click, drag and drop the markers into the whit e space above to rem ove the marker from the timeline. This will not change the order of the slides but ma y drop the last slide off the list if the number of markers is less than the number of slid es uploaded.[...]

77 6 Dialing in to the Content Server Users can record their call s by dialing in to the Content Server from H.323 devices. Dependi ng on the options of the Content Server, up to 5 lines c an be used to record ca lls. Each of these lines will have its own unique H.323 ID or E.164 alia s t hat users can dial (this feature requi res a gatekeeper). On[...]

TANDBERG Content Server User Manual 78 If password protection is enabled, users will need to enter a password to view incoming call s live and on-demand. Administrators (and conference owners) can copy and paste the password for the co nference from the Conference Edit page and emai l it to t he users with the conference URL. The password is not au[...]

79 6.1 Scheduling a Call with TMS To schedule a call, go to the Book Meeting Room scre en in TMS. Fill in the fields for the meeting room booking with: Conference Title Date of the booking Room to be used Start and End time of the meeting. To Record and Stream the Confe rence, select the ‘ Record and Stream Con ference ’ checkbox and then CONFI[...]

TANDBERG Content Server User Manual 80 7 V iewing Content Users can acce ss a list of available conf erences and acce ss the public confere nces. They can also access password p rotected confere nces if t he administrator or owner ha s emailed them the password for the conference. A user’s view may look similar to this:[...]

81 7.1.1 Conference Test Page Click on the Conference Test Page at the bottom ri ght of the scre en to check the ability of your screen, browser and plu g in settings to view conference s. Example screen display To check the streaming mo vie in your browser, c lick View next to the Player you have installed.[...]

TANDBERG Content Server User Manual 82 7.1.2 The Content Viewer To access the content viewer, click on one of the displayed bit rat es for the conference. The Content Window has three parts 1) The video display in the top left hand corner of the windo w 2) The public and private indexing underneath the video displ ay 3) The presentation of slides o[...]

83 7.1.3 The Video Display >> >> Bit-Rate: 384 Kbytes 128Kbytes 56Kbytes Size: 320X240 240X180 160X120 The video can be displayed in a number of different size s. The example shows three different bit-rates with their recommend ed sizes for the videos.[...]

TANDBERG Content Server User Manual 84 7.1.4 The Video Controls 7.1.4.1 The Slide Bar The Slide Bar shows: • the progress of the video downloadin g, • the position where the video is playing and • a controller you can move to any position in the video. There are two ways that the videos can be viewed. 1. The whole video is downloaded to your [...]

85 7.1.4.2 Play and Pause & Click the play button and the presentation will pl ay fro m the current position of the slider. If the video is playing, click the pause button to halt the video at its current position. 7.1.4.3 Audio The sound level controller is for muting and adjusting the volume of the video. Click on the MUTE button to toggle th[...]

TANDBERG Content Server User Manual 86 7.1.4.5 Bit rate: The number displayed beneath the Bit-rate e.g. 384 K is the current download speed of the video that is displayed on the screen. To choose another speed, click the s peed displayed a nd choose another on e. The video will select the new format and start pl aying from the po sition you were at[...]

87 7.1.4.6 Image size If you have selected a video download option that is not the large st size of 320 X 240 pixels, the video will be displayed inside the play er and not fill up the window. >> >> 320X240 240X180 160X120 To increase the display size, click on as displayed. Click to restore to the origi nal size of the video. Note: The[...]

TANDBERG Content Server User Manual 88 7.1.4.7 Index The Content Viewer contains two in dexes. The Index are the shared indexes for the presentati on being played and the Book marks are the individual indexes for any user. Index: The items in the index can only be ch ang ed by the owner of the conference. By clicking an item in the Index, the video[...]

89 7.1.5 Conference Views Users of the system w ill see a view of the recorded conf ere nces when they first enter the conference screen. They will be initially sorted by the Conference Date with the mo st recent conf erences first. As the number of conferen ces increase, the sc reens will be displayed in groups of 10 with links to view the previou[...]

TANDBERG Content Server User Manual 90 7.1.5.1 Sorting Conferences To sort all the conferences in a different order, click th e arrow of the pull-down menu a s shown to display other sort options. Cho ose from the list.[...]

91 7.1.5.2 Searching for Conferences Conferences can b e searched by Ti tle, Description and Keywords. To search for a conference, enter the se arch criteria in the search field and click on the Search button. The conference list will show only those conferences that ma tch your search criteria. Click the Clear button will return all the conf erenc[...]

TANDBERG Content Server User Manual 92 7.1.5.3 Conferences Views The three types of conference views a re recorded, live and schedu led. Recorded Conferences These conferences were live but have been record ed and are now viewabl e at any time. To view one of the types of conf erences, click on the “View Conferences” text link an d choose from [...]

93 Scheduled Conferences Happen at a later date. There is n o conference content to view but the title, description and scheduled date and time will be displayed. 7.1.5.4 Titles and Details By default, conferences will show t heir titles and descri ption details. Click the “View Title s” button to see the titles without the descriptio ns. Click[...]

TANDBERG Content Server User Manual 94 7.1.5.5 Access to a Recorded Conference Each recorded conference will have deta ils displa yed of the player type and the bit rates that can be viewed. Conferences may be available in a rang e of player formats: Windows Media Player QuickTime RealPlayer Your browser needs to be set-up correct ly for y ou to vi[...]

95 8 Appendices Appendix 1 – LED panel menu structure Appendix 2 – Compatibility Appendix 3 – Troubleshooting guide Appendix 4 – Example XML File Appendix 5 – TANDBERG Content Server po rt assignment[...]

TANDBERG Content Server User Manual 96 Appendix 1 – LED panel menu structure - Main Menu - IP Settings Commands - IP Settings - IP Assignment IP Address Subnet Mask Default Gateway - Commands - Restart Shutdown Restore Factory Address Type: <IP Assignment> Select Type DHCP Static IP Address: <IP Address> Edit Address 000.000.000.000 S[...]

97 Appendix 2 – Compatibility Platform Browser version Streaming content format 1. Check the platform, browser and b rowser version, then select the appropriate streaming form at for content creation and playba ck as per the compatibility matrix below: OS Browser QuickTime Windows Media Real Media Netscape 7.1 and 7.2 Yes Mozilla 1.7 Yes MAC Fire[...]

TANDBERG Content Server User Manual 98 Mozilla and Firefox browse rs require ActiveX control plugin to be installed to display the movies in Windows Media WMV and ASF formats. Download Active X control plugin from http://www.iol.ie/~locka/mozilla/plugin.htm#downlo ad ActiveX plugin are browser-versi on spec ific. If users download the wrong version[...]

99 Appendix 3 – Troubleshooting guide Dialing out from the Content Ser ver interface - Create Conference Message Solution Please enter an address for your call. Ensure that you have typed a valid IP address, H.323 ID or E.164 alias address in the Call Information: Addre ss field Call State: PARTY_NOT_REGISTERED Check that the IP address, H.323 ID[...]

TANDBERG Content Server User Manual 100 Site Settings Message Solution The TANDBERG Content Server service is not responding, please restart the service remotely or via the appliance front panel . The Server is not responding and has not for some reason restarted the service automatically. The admini strator needs to restart the service vi a remote[...]

101 Appendix 4 - Example XML File An example of a XML file for a Transcoding Line template whi ch results in three formats at two bitrates each (six outputs). <job title="TCS Triple Play Default" readonly="true" job_description="TCS De fault three format triple play"> <writer writer_codec="WindowsMedia&qu[...]

TANDBERG Content Server User Manual 102 audio_only="false"> <output type="file" directory="E:datawww" filename_base="56k-" /> </writer> <writer writer_codec="Real" on_demand_path="http://(local)/tcs/data" on_demand_output="file" source="normal" pictu[...]

103 Appendix 5 – TANDBERG Content Server port assignment Ports used by the TANDBERG Content Serv er: Content Library and Viewer: HTTP 80, HTTPS 443 Windows Admin Web Interface: HTTP 8099, HTTPS 8098 Windows Media Server Web Admin: HTTP 8097, HTTPS 8096 Windows Media Services: Push HTTP 8080 RTSP 554 MMS 1755 Internal XMLRPC communication to the C[...]